Service Level Agreement (SLA) Jobs in England
Jobs 1 to 15 of 242
Bristol, Avon -
The successful applicant will have experience working in a Helpdesk/Service Desk/Desktop team within a Windows environment support Microsoft operating systems and applications, Windows 7, MS-Office etc... - Proactive management of open incidents to ensure on-going adherence to KPI's, SLA's etc... New employees, New Equipment, Remote...
Rate: £12 - £15 per hourPosted: 1 hour ago
Bolton, Lancashire -
The 100 Company
My client, a leading Travel Company, is currently going through an exciting phase and as part of its continued growth they are looking for an IT Service Desk Technician/1st Line Support to join their team. You will be reporting to the Head of IT and as an integral part...
Salary: £18000.00 - £20000 per annumPosted: 12 days ago
One of the leading innovators in the Asset Management industry, whereby adapting, developing and working with new technology is core to the growth of their business and remaining at the forefront of their respected industry... If you are a 1st Line Support Engineer or HelpDesk Analyst with SLA environment experience...
Salary: £20000 - £24000 per annum + Excellent PackagePosted: 5 days ago
Basingstoke, Hampshire -
Capita Resourcing - IT Resourcing
1st Line Support / Service Desk / Helpdesk / Windows XP / Windows 7 / MS Office / ITIL / Active Directory / Basingstoke / Permanent / £18,000 pa... You must be familiar with using call logging systems and be able to identify and prioritise your work load, adhering to all SLA's agreed... Essential Skills: Previous experience working...
Salary: £17000 - £18000 per annum + Excellent Benefits!Posted: 6 days ago
Peterborough, Cambridgeshire -
You will have existing HP Storage and or VMWare certification or you will be trained to gain the certification... VMWare and or HP Storage certification an advantage or the succesful candidfate will be trained to gain this certification. Basic Microsoft server operating system experience. Basic Active Directory experience. Good Windows...
Salary: From £25,000 to £30,000 per annum £25,000 - £30,000 + Benefits + OT +Posted: 4 hours ago
They are currently looking for an Application Support Analyst provide first and second line support to resolve user queries and tasks in a SLA driven service desk environment... - Asset Management. - Demonstrable experience of Windows desktop operating systems and Microsoft Office products. - Administrative experience of Windows user accounts for Active Directory...
Salary: £28000.00 - £30000.00 per annum + BenefitsPosted: 6 days ago
Reading, Berkshire -
To ensure all calls are logged and resolved within the agreed SLA, ensuring calls are escalated when required and customers are updated, until the call is resolved and closed... * Essential Experience/Skills: *Advanced MS Office knowledge. Proficient in Microsoft office applications... *Working with MS Operating Systems (XP & Win7) - 6 -12...
Salary: £0000 - £9999 per annumPosted: 5 hours ago
South West London -
Working as part of a team you will be resolving tickets escalated from 1st Line Service Desk and providing a first time fix, working to SLA's ecalating to 3rd Line when necessary... Excellent experience of providing Windows 7 Support. Active Directory - administering accounts. Excellent experience supporting Microsoft Office Suite...
Salary: From £25,000 to £30,000 per annum £25,000 - £30,000 + BenefitsPosted: Yesterday
South West London -
Working with a progressive and innovative eCommerce company as an integral part of their internal IT Support team... Service and process responsibilities will/can include researching, implementing and enforcing KPI's, SLA's and methodologies to improve, promote and continue a successful support function... In order to apply for the...
Salary: £28000.00 - £34000.00 per annumPosted: 6 days ago
Bridge Recruitment UK Ltd
As a Helpdesk Analyst, you will have the following skills: - User administration tasks such as creating/deleting users in Active directory, creating email distribution groups, RSA tokens, Follow-me printing solutions... - To monitor & update own assignments every 48 hrs to ensure SLA deadlines are met... - To maintain the integrity of...
Rate: Up to £12 per hourPosted: 9 days ago
This role will include ensuring all IT service requests are responded to and resolved within the agreed SLA including resolution of escalted support issues... Process IT service requests for user account administration within the agreed SLA... Necessary Experience: Working with an IT Helpdesk with SLAs for IT service delivery to...
Salary: Up to £40,000 per annumPosted: 6 days ago
Service Manager required by my highly prestigious client for their internal infrastructure and applications operations area, this is an excellent opportunity for someone with a strong background in IT Service Management who is ideally ITIL v3 Certified or had significant experience in working with ITIL v3, you will be responsible...
Salary: £60000 per annum + bonus,pension and flexible benefitsPosted: 20 days ago
Royal College of Nursing
38,637 per annum inc Inner London Weighting. Ref: CS0142-1. RCN UK HQ, London, 35 Hours per week, Fixed term contract or secondment until 30 November 2014. With a membership of over 410,000, the RCN is the largest professional association and union of nursing staff and students in...
Salary: £38,637 per annum inc Inner London WeightingPosted: Yesterday
Roc Search's client based in the Leicestershire is seeking an experienced Service Delivery Manager to join an existing team on a long term contract. The role will be to ensure that they deliver the highest quality of service to customers by exceeding SLA targets and creating and managing Service...
Posted: 4 hours ago
TLP Consultancy Ltd.
Assisting in the continuous improvement process supporting UK services delivery and technical... Your support duties will encompass: Provide 2nd line expert support to clients both external and internal within SLA... Resolve incidents and service requests effectively and efficiently within the guidelines of the SLA... guidelines, managing customer expectations in accordance...
Salary: £24000 - £28000 per annum + benefitsPosted: 4 hours ago