Jobs 1 to 15 of 382

1st Line IT Help desk - (Windows, ITIL) - Reading, Berkshire

Reading, Berkshire -
Mortimer Spinks
You will be required to work in an IT service desk environment to ITIL Standards. You will act as the interface for users, resolving issues where possible and escalating where necessary. You will support an array of clients, managing performance against SLA's. Experience and requirements for this role: * Strong...
Salary: £21000 per annum
Posted: 4 days ago

Service Desk Analyst

City, London -
Harvey Nash plc
The client: A leading consultancy who are a Microsoft Partner are looking for a Service Desk analyst to join there Managed Services team who are responsible for being the first point of contact for day-to-day support for external clients. The role: - Respond to Level 1 client problems, issues...
Posted: 9 hours ago

1st Line Support

Peterborough, Cambridgeshire -
Anderson Lamb
Anyone with strong customer service skills should apply. My client is a large managed service provider with an exceptional record of providing IT solutions and hardware. They were established over 20 years ago and still run by the same family. With multiple offices and data centres across the UK and...
Salary: From £10 to £12 per hour
Posted: 4 days ago

Service Desk Analyst (Windows, ITIL) - £21K

Truro, Cornwall -
Harvey Nash plc
The successful Service Desk Analyst will provide remote first line support to a large user base, working to SLA's and providing excellent customer service as well as resolving a high number of incidents (30-40 calls/day) at the first point of contact. In order to be successful Service...
Salary: £18000 - £21000 per annum
Posted: 3 days ago

IT Service Desk Analyst - Permanent

Canterbury, Kent -
Canterbury Christ Church University
Experience within an IT Service Desk or Customer Service role is essential and an ITIL foundation qualification and a moderate to high level of understanding of IT is preferred... You will assist in the change management process and adhere to this demonstrating awareness of ITIL change management... This role is...
Salary: From £20,198 to £22,029 per annum
Posted: 16 days ago

Service Manager - Bristol

Bristol, Avon -
Genium Selection Limited
Taking responsibility for Service Management, this role includes: - Service Level Management - formulating, negotiating and agreeing SLA structure, OLA within IT Services and Service Level improvement plans - Informing customers of new services & products and identify where these new services could benefit the customer - Performance Review - Analyse and review performance against SLA’...
Salary: From £30,000 to £40,000 per annum + car + bens
Posted: 6 hours ago

Service Design SME

Bedfordshire -
Nicoll Curtin
This will then drive and define the approach to transition and ensures that Operational Level Agreements (OLAs - internal), and/or underpinning agreements (external) are in line with SLA targets. The ideal candidate for the Service Design Specialist role should have the following skills / experience - - Service Management & Design. - ITIL V3. - Ability...
Rate: £350.00 - £390.00 per day
Posted: 3 days ago

Service Desk Analyst Citrix Windows

Slough -
Hays IT - Uk Posting account
They have a superb workplace culture and really want someone with a solid background in IT support and Citrix Your role will involve providing first line IT support, including end to end resolution as well liaising with the 2nd & 3rd line IT technicians to resolve the matter fully. Other duties...
Salary: £22000.00 - £26000.00 per annum + Benefits
Posted: 24 days ago

Service Desk Manager

City, London -
Harris Global
Our client a leading FTSE250 technology driven organisation in central London are seeking to hire an experienced Service Desk Manager serving there UK and Global offices. The successful Service Desk Manager will take ownership of the Service Desk Function which includes ensuring first calls customer service within the business and...
Salary: £45000.00 - £55000.00 per annum + bonus and benefits
Posted: 3 days ago

Service Request Analyst

London -
Hays IT - Uk Posting account
The candidate is responsible for initial validation of all service requests submitted and managing to fulfilment within the agreed SLA. Skills and Knowledge * At least 1 year ITIL Service Request Management experience ITIL Foundation level qualification is mandatory... * Knowledge of Service Management tools (Remedy for example) would be beneficial... â-...
Rate: £350.00 - £410.00 per day
Posted: 11 days ago

Service Management Lead

Oxford -
Hays IT - Uk Posting account
I am currently recruiting for a Service Management Lead for a 12 month contract (with the possibility of extension), based in Oxford... You will be experienced with all associated commercial aspects of service contracts and be able to clearly plan and write SLA documents. You will also have previous ITIL...
Rate: £400.00 - £450.00 per day
Posted: 7 days ago

Service Desk engineer - 1st line support - Help Desk - ITIL

Croydon, Surrey -
FT Select
To log Change and Service Requests from e-mail and undertake activities associated with the request predominantly within Active Directory... Responsible for logging IT, E-mail, and telephony queries into Incident Management System within a measured timescale. To identify priority calls and highlight potential problems to make sure that we...
Salary: From £23,000 to £25,000 per annum plus benefits
Posted: Yesterday

Service Desk Engineer (Exchange Server 2007, Windows Server 2008)

City, London -
Wavex Technology Limited
You will be working with a wide range of technologies including Windows, Active Directory, Exchange, Citrix... Previous proven experience in administering Microsoft Exchange Server (2007 onwards) and Windows Server (2008 onwards). Good knowledge of the following technologies, 7 and 8, Active Directory and Group Policy... Good understanding and some experiencing...
Salary: From £20,000 to £22,000 per annum Plus bonus and benefits
Posted: 14 days ago

Service Desk Support - Night Shift - Leeds - £120pd

Leeds, West Yorkshire -
Coal IT Services
Service Desk Support Analyst - Property Management Company - £120 per day. Your IT skills should be varied, including Microsoft Windows and Office, and you need to be a good communicator. Your duties will include: To provide telephone helpdesk support to internal users, assisting them with hardware, software, desktop applications, network and...
Rate: £120 per day
Posted: 4 days ago

Service Desk Analyst - Gtr Manc - GBP25k - GAIN CERTS

North West England -
Nigel Frank International Limited - Newcastle
You must be able to work to SLA's, be able to build positive relationships with clients and be able to turn your hand to a number of different support queries... The successful candidate will be able to demonstrate a solid range of skills including: *Set up and Maintain user...
Posted: 17 days ago