Service Level Agreement (SLA) Jobs in England
Jobs 1 to 15 of 330
You will be reporting into the Service Desk Manager and join a small busy team of handling Windows 7 (and some 8.1) support for a large number of different locations... Previous experience of working to SLA's or working in an ITIL environment (Incident & Change more than Configuration) would...
Salary: £20000 - £21500 per annumPosted: 5 days ago
Nottingham, Nottinghamshire -
East Midlands- Service Delivery-Service Transition, Service introduction- 3rd party management - ITIL - Transition... You will have experience of defining processes based on ITIL frameworks and demonstrate a strong understanding of full lifecycle Service introduction delivery. This role will encompass the management of suppliers, and so strong 3rd party management skills...
Posted: 6 days ago
East Riding of Yorkshire -
Interquest - IQ ERP
I'm currently looking for a Support Analyst to join a leading client of mine in York. This is an excellent opportunity for a passionate and customer focused individual to join a forward thinking organisation. This role involves 1st and 2nd Line Support to internal users and Software Support to...
Salary: £20000 - £28000 per annum + 25 Days holiday, pension, life assurancePosted: 17 days ago
Nuneaton, Warwickshire -
Big Red Recruitment
You will get exposure to Desktop Software and Hardware, Network Infrastructure including: Active Directory, LAN/WAN, Windows Operating Systems and IP Telephony environments... -At least 2 years experience of supporting Microsoft Products... Keywords: 1st line support, 2nd line, 1st line, 2nd level help desk, 1st line support and desktop, 2nd...
Salary: £19000 per annumPosted: 5 days ago
Bristol, Avon -
What's required of the Service Delivery Manager?... As part of a new and exciting team in new, smart technologies utilising your experience as a Service Delivery Manager to bring controlled but flexible process driven implementation within the team whilst managing the service improvements, RFCs and projects through the relevant...
Salary: £35000 - £40000 per annum + Great Benefits, career progressionPosted: 2 days ago
Reading, Berkshire -
Global Technology Solutions Ltd
Due to internal promotions, an exciting opportunity has arisen for x3 Service desk analysts/Customer service advisers/Call logger to join a fast growing company based in Reading. Job Type - Permanent. Start date - Immediate. Location - Reading. Hours - (Shifts) 4 on 4 off. Working hours are 7am-7pm & 7pm-7am. Role...
Salary: £18700 - £20700 per annumPosted: 5 days ago
Reading, Berkshire -
Global Technology Solutions Ltd
Due to internal promotions, an exciting opportunity has arisen for x2 Customer Service advisors/ Service desk analysts/Customer service advisers/Call logger to join a fast growing company based in Reading. Job Type - Permanent. Start date - Immediate. Location - Reading. Hours - (Shifts) 4 on 4 off. Working hours are 7am-7pm &...
Salary: £18700 - £20700 per annumPosted: 2 days ago
My client a top international company is currently looking to recruit a Service Analyst with Information Security experience to join them in Central London on a contract basis... *Key Performance Indicators (KPI) and Service Level Agreements (SLA) definition... *Optimise and report on Incident, Problem and Change Management metrics... Key skills...
Posted: 2 days ago
Adria Solutions Ltd
Our client based in Macclesfield is currently looking for a number of Service Delivery Analysts. You will be joining a growing company that will offer excellent career progression. You will: * Deliver projects in line with specification and timescales. * Experienced and Adaptable IT skills working with Microsoft office suite and bespoke...
Salary: £18000 - £20000 per annum + BenefitsPosted: 19 days ago
TelecityGroup International Limited
We provide premium, carrier-neutral colocation data centre services and Hybrid Cloud Services in a number of key European locations and are seen as a European market leader... The ideal candidate will have a proactive and self-motivated work ethic, with the ability to meet SLA’s and agreed deadlines...
Salary: Up to £26,000 per annum CompetitivePosted: 10 days ago
East London -
Virtuoso is seeking a driven and experienced Service Delivery Manager to join their rapidly growing team. The successful candidate will be responsible for building and maintaining long term customer relationships and ensuring delivery teams are meeting obligations and SLA’s. In addition the role will include development of the service...
Salary: From £45,000 to £55,000 per annumPosted: 20 days ago
Capita - ITPS
1st Line Support / Incident Management Coordinator Required... Due to the nature of the work, you MUST hold SC level Security Clearance. Working on a government contract, you will respond to and ensure that IT Support incidents are resolved within agreed SLA and to contracted standards... Strong PC Skills - including Microsoft...
Salary: £19000 - £20000 per annum + BenefitsPosted: 6 days ago
Hays IT - Uk Posting account
Ideal candidates will be able to display experience in: Windows, Microsoft Desktop, LAN, WAN, Exchange - Support... Active directory... Experience: Support experience in Windows environments... Windows... NHS... 1st LINE, FIRST LINE, SUPPORT, HELPDESK, SERVICE DESK, WINDOWS, MICROSOFT, TELEPHONIC, LAN, WAN, DESKTOP, CALL LOGGING, ESCALATION, SLA, COMMUNICATION, SYSTEMONE, SYSTMONE, SYSTEM1, S1, HOSPITAL,...
Salary: NegotiablePosted: 19 days ago
City, London -
Coal IT Services
Maintain and oversee installation, configuration, maintenance and troubleshooting of end users Workstation hardware, software and peripheral devices, as well as manage calls logged at the Support Desk ensuring timely resolution in accordance with the agreed SLA's... - Strong knowledge of Windows XP Professional/Windows 7 - Exceptional working knowledge of all...
Salary: From £22,000 to £26,500 per annum + Bonus & Excellent Benefits PackagePosted: 6 days ago
This is a great opportunity for an experienced Service Delivery Manager, with excellent people and process skills, to take responsibility for developing the current team into a high performing, SLA driven service desk, focussed on delivering excellent customer service and exemplary fault resolution. To be considered for the position, it...
Salary: Up to £55,000 + CarPosted: Yesterday