Service Level Agreement (SLA) Jobs in England
Jobs 1 to 15 of 325
Hays IT - Uk Posting account
Within the service desk you will be tasked with dealing with all customer enquiries, providing support for all desktop used technologies, maintain incident records, assist with the set-up of IT equipment, hit all SLA service levels and help to enforce all IT policies within the business. Previous experience needed...
Salary: £24000.00 - £26000.00 per annumPosted: 10 days ago
Reading, Berkshire -
Candidates will need strong customer service skills, a technical background with solid experience of the latest Windows and office packages, and the ability to pick up new skills and packages... Experienced in working within clearly defined SLA’s and with a good understanding/appreciation of customer service management principles... Self-...
Salary: From £18,000 to £25,000 per annumPosted: 5 days ago
Birmingham, West Midlands (County) -
We are looking to recruit a Helpdesk Analyst with experience supporting users across multiple sites, working in a predominantly Microsoft environment. The ideal candidate will have Service Desk / Helpdesk experience and a good understanding of Windows Server and other associated technologies such as Microsoft Office, Active Directory and Exchange... As...
Salary: £16000 - £22000 per annum + BenefitsPosted: 4 days ago
Hays IT - Uk Posting account
Help desk analyst Helpdesk / Service Desk Analysts urgently required for a major Norwich base client. I am currently assisting a client looking for multiple service desk analysts, with a minimum of 6 months experience in a similar role or with a good IT foundation knowledge. The client will consider applicants...
Rate: £9.00 - £15.00 per annumPosted: 10 days ago
Milton Keynes -
Hays IT - Uk Posting account
Windows 7 Service Desk Analyst required for an ongoing contract with an international organisation based in Milton Keynes, the role will ultimately become a permanent opportunity providing the initial contract period goes well. You must have at least 18 months experience in an identical role and be able to confidently...
Rate: £13.00 per hourPosted: 16 days ago
The Bridge Ltd
Working within predefined SLA's , the Technical Support Analyst / Service Desk Analyst will undertake the following duties : Ensure system availability... As Service Desk Analyst, you will be able to demonstrate a strong knowledge of Windows operating systems and desktop applications along with network and server technologies. This will include expertise...
Salary: Up to £25,000 per annumPosted: 2 days ago
Chippenham, Wiltshire -
Ensuring calls are handled efficiently and within SLA timescales... Previous support desk experience on Windows and Linux operating systems. TCP/IP (addressing, subnets, routing) and protocols and common server applications... Experience of Java Development. Technical understanding of Windows and Linux servers. ITIL knowledge and experience... An interest in Big Data...
Salary: £22000.00 - £26000.00 per annum + Excellent BenefitsPosted: 5 days ago
A fantastic opportunity has arisen to join a leading company as an Application Support Analyst, supporting multiple web based applications based in the Chippenham / Bath area. Working with in a busy Technical Services Team we are seeking an individual who has an experience of supporting multiple Web Based Applications, working...
Salary: £18000.00 - £25000.00 per annumPosted: 4 days ago
Rotherham, South Yorkshire -
Oscar Associates (UK) Ltd
1st Line, 2nd Line Helpdesk, Desktop Support, Windows, VMware - South Yorkshire... This challenging role will see you being the first point of contact for incoming requests & incidents via email & phone and setting priority levels as per the SLA's... In addition, you must have: *A working knowledge of Windows operating...
Salary: £16000 - £18000 per annum + Excellent BenefitsPosted: 5 days ago
Coventry, Warwickshire -
The role encompasses incident management for the various systems you support, preventing, fixing and escalating issues as required and managing updates to the business... You will also be working with third party vendors and reporting on internal and external SLA performance and produce business documentation... -Provide detailed knowledge of support...
Posted: 2 days ago
Bristol; Milton Keynes, UK -
Bristol; Milton Keynes, UK... To provide 1st Level IT support to SCIS MOD users across all services to ensure respective SLAs & KPI’s are delivered to the customer’s expectations. The position is located in Bristol/Milton Keynes, UK and will be expected to work across a 7x24x365 shift pattern...
Salary: Competitive salaryPosted: 9 days ago
Bristol, Somerset -
Bristol; Milton Keynes, UK... To provide 1st Level IT support to SCIS MOD users across all services to ensure respective SLAs & KPI's are delivered to the customer's expectations. The position is located in Bristol/Milton Keynes, UK and will be expected to work across a 7x24x365 shift pattern...
Posted: 4 days ago
Dorking, Surrey -
Kuoni Travel Ltd
The role involves handling of telephone calls and ServiceNow tickets from customers and following up on outstanding tickets within the team... You will be a proactive team leader with a positive, ‘can do’ approach in assisting customers as well as being the escalation point to deal with any questions or...
Salary: CompetitivePosted: 13 days ago
Staines, Middlesex -
CPS Group UK
My client is looking to recruit an experienced Service Delivery Manager (Enterprise, Hosting, Managed Services, Cloud, ITIL)... The ideal Service Delivery Manager (Enterprise, Hosting, Managed Services, Cloud, ITIL) will have strong experience in Managed Services and be looking for an opportunity that will progress quickly... *Thorough understanding of ITIL Service...
Salary: £55000 - £65000 per annum + Industry Leading Benefits PackagePosted: 2 days ago
City of London -
is required to join a leading Investment Management firm with over £90 Billon of assets across the globe... Ensure that response time and resolution time objective are met as defined in the SLA... Essential Experience of Service Desk Analyst: Firm understanding of Microsoft based technologies such as: Windows Operating Systems (...
Salary: £40000 - £50000 per annum + competitivePosted: 11 days ago