Jobs 1 to 15 of 306

Service Desk Analyst

Classify calls accurately with the information provided and prioritise in line with the Service Level Agreement (SLA)... Experience in supporting Windows 8, MS Office 2013 environment. Experience in administering Active Directory... Experience of working in an ITIL® based environment is desirable What you'll get in return In return You...
Middlesbrough -
Hays Specialist Recruitment Ltd
Salary: £17000.00 - £18000.00 per annum + 26 Days Holiday + Pension
Posted: 10 days ago

Support Analyst

This role comes about as the support team transition to formalised service management practices and adopts shift working... To be suitable for the role you will need to be a highly experienced ITIL qualified IT Support Analyst with proven customer service skills who can work well with users and colleagues...
Birmingham, West Midlands (County) -
HAYS INFORMATION TECHNOLOGY
Salary: £28551.60 per annum + 40d Hol+Final Sal Pen+Health
Posted: 5 days ago

Service Desk Analyst

Service Desk Engineer Windows Office Active Directory 1st Line Support... To log Service Requests from e-mail and undertake activities associated with the request predominantly within Active Directory... Responsible for logging IT, E-mail, and telephony queries into Incident Management System within a measured timescale... To identify priority calls and...
Weybridge, Surrey -
Capita Resourcing - IT Resourcing
Rate: £120 - £145 per day
Posted: 3 days ago

Service Desk Team Lead - Team Management / Temp to perm

My client is looking for a reliable Service Desk Team Leader who can work leading a team of first line analysts and also providing technical support to a Microsoft environment... You will be ensuring the team keeps within agreed SLA's and KPI's and also be responsible for the...
Cambridge, Cambridgeshire -
Senitor Associates
Rate: £160 - £200 per day
Posted: 5 days ago

Application Support Analyst

You will work on multiple tasks and projects, solving and prioritising problems when they arise, and provide support to existing users resolving errors and queries prioritising in accordance to SLA's. What you'll need to succeed You will have previous experience in a similar Application Support role and technical...
West Sussex -
Hays Specialist Recruitment Ltd
Posted: 12 days ago

VCP VMWare 3rd Line

My client is a leading provider of Cloud and Managed Services. They have had exceptional growth over the last 3 years and continue to build and develop their Service Center. The company have won multiple awards from the major manufactures in IT infrastructure and have a large renowned client base...
Peterborough, Cambridgeshire -
Anderson Lamb
Salary: From £40,000 to £50,000 per annum Plus fantastic benefits
Posted: Yesterday

1st Line Helpdesk

Answer all IT calls from customers in a professional manner - Ensure that all IT issues are logged via the Service Desk ticketing system and dealt with promptly and when needed, escalate to the relevant person - Manage ticket system (1 st line, 2 nd line, escalations) - Ensure SLA’s are met -...
South East London -
Anonymous Recruiter
Salary: From £16,000 to £18,000 per annum based on experience
Posted: 22 days ago

Service Desk - Incident and Problem Management

Your new role Service Desk - Incident and Problem Management - 24/7 What you'll need to succeed The role holder will manage all activities necessary to respond to, record and resolve incidents, events or performance degradation, relating to Revenue Collection Services and Systems, ensuring that the relevant support group(s)...
City of London -
Hays Specialist Recruitment Ltd
Rate: £300.00 - £315.00 per day
Posted: 9 days ago

Service Desk Analysts

We are looking for the following skill-set; *Working knowledge of Microsoft products including Excel and PowerPoint. *Knowledge of Linux based systems and CLI desirable. *Previous experience in managing and monitoring a network system using an SNMP based product. *ITIL Foundation level (Nice to have) *Previous experience working as a...
Newcastle Upon Tyne, Tyne and Wear -
Calibre Search Ltd
Salary: £18000 - £22000 per annum
Posted: 5 days ago

Technical Support Analyst

Within this role you will be supporting internal stakeholders remotely across the UK along with onsite support at Basildon HQ, you will be prioritising, responding and closing helpdesk tickets within agreed SLA's, setting up new equipment, and undertaking ad hoc projects as required. Essential experience for the role: -Windows...
Basildon -
Hays Specialist Recruitment Ltd
Salary: £25000.00 - £33000.00 per annum
Posted: 12 days ago

Service Desk Team Leader - ITIL - South Cambridge - £35-40K

Windows IT Support - Office - User-support and training. Team Leadership - Helpdesk Management - Motivation - SLA / KPI - People Skills... Suitable candidates should demonstrate: ** Excellent communication and proven people management skills, working with SLAs, Service Levels and KPI's. ** Technical skills with Windows OS/ Server, PC Hardware, Office Applications. **ITIL Knowledge (Desirable) ** Strong...
Cambridge, Cambridgeshire -
Senitor Associates
Salary: £35000 - £40000 per annum + benefits
Posted: 5 days ago

Service Desk Manager

The department aims to be: - Renowned for providing great customer service; - A valued partner for colleagues seeking technology advice and assistance with initiatives; - Agile and forward thinking; investigating, trialling and bringing technology and expertise to the University; - A safe pair of hands for technology at the University, providing modern, secure,...
Kent -
Canterbury Christ Church University
Salary: £30,000 - £40,000 per year
Posted: Yesterday

Service Desk Analyst

Out client, a leading Microsoft Gold partner, has been recognised for their thought leadership, technical expertise, consistent delivery capability, quality of service, and practical approach... *Good working knowledge of Microsoft Office applications (Outlook, Excel, Word) *Good working knowledge of Windows Operating Systems/Server... Technical Qualifications (preferred requirements, but not essential...
Southampton, Hampshire -
Connectus
Salary: £20000 - £22000 per annum
Posted: 3 days ago

IT Support

It is essential that you have a strong working knowledge with Active Directory 2003-2012, Microsoft Server 2003-2012 and Exchange 2013. You will have some experience with virtualisation technologies, ideally VMware and have a strong understanding of backup technologies Exec or Veeam. A good knowledge of SQL Server is...
Birmingham, West Midlands (County) -
HAYS INFORMATION TECHNOLOGY
Salary: £22000.00 - £28000.00 per annum
Posted: 4 days ago

2nd Line Support Analyst

Candidates will possess experience of providing 1 st or 2 nd line remote support within a Service Desk or Helpdesk environment, where you have supported Windows Operating systems... You will get the opportunity to work in an ITIL environment, with the opportunity for career development... Excellent time management skills... Active...
Wilmslow, Cheshire -
Hiring People
Salary: Competitive
Posted: 2 days ago