Jobs 1 to 15 of 299

1st Line Support

Peterborough, Cambridgeshire -
Anderson Lamb
Anyone with strong customer service skills should apply. My client is a large managed service provider with an exceptional record of providing IT solutions and hardware. They were established over 20 years ago and still run by the same family. With multiple offices and data centres across the UK and...
Salary: From £15,000 to £20,000 per annum Plus fantastic benefits
Posted: 3 days ago

IT Service Desk Team Leader - Urgent - Windows, ITIL, SLA

Salford, Lancashire -
Oscar Associates (UK) Ltd
A Support, Windows, ITIL, SLA, KPI, Stakeholder, Documentation, Reporting, Service Delivery Service Desk Team Leader is required to join a well-established organisation based in Salford (300 UK users + global opportunities). The main responsibilities of the Support, Windows, ITIL, SLA, KPI, Stakeholder, Documentation, Reporting, Service Delivery Service Desk Team Leader...
Salary: £25000 - £28000 per annum + Benefirs
Posted: 2 days ago

Service Desk Analyst

Cambridge -
Hays IT - Uk Posting account
Within the role you will be tasked with logging all calls in the call management system, deliver technical resolutions to meet all SLA and KPI targets and liaise with colleagues to ensure effective customer service delivery. You will be working in a fast paced environment within the role so it...
Salary: £24000.00 - £27000.00 per annum
Posted: 25 days ago

Service Desk Analyst

Bradford -
Hays IT - Uk Posting account
We are currently recruiting for a Service Desk Analyst to run the Helpdesk at a large School in Bradford... The successful Service Desk Analyst will provide a first and single point of contact for the School's Helpdesk for all supported Departments, staff and pupils. It will be their responsibility...
Salary: £16000.00 - £20000.00 per annum
Posted: 5 days ago

Helpdesk Coordinator - Urgent - Windows, ITIL, SLA, Documents

Warrington, Cheshire -
Oscar Associates (UK) Ltd
Helpdesk Coordinator - Urgent - Service Desk, Support, Windows, ITIL, SLA, KPI, Stakeholder, Documentation, Reporting - Warrington / Widnes / Liverpool / St Helens / Leigh / Manchester / Altringham - £20,000 - £25,000 + Benefits. A Service Desk, Support, Windows, ITIL, SLA, KPI, Stakeholder, Documentation, Reporting Helpdesk Coordinator is required to join a well-established organisation based in Warrington...
Salary: £20000 - £25000 per annum + Benefirs
Posted: 5 days ago

1st Line IT Support / Helpdesk / Service Desk / First Line

Basingstoke -
Capita - ITPS
You must be familiar with using call logging systems and be able to identify and prioritise your work load, adhering to all SLA's agreed... Good working knowledge of Windows XP/7. Strong understanding of MS Office applications. Be able to set up user accounts using Active Directory. Familiar with...
Posted: 2 days ago

1st Line Support (Interested in IS)

Bristol, Avon -
Westek Recruitment
Experience in supporting Windows Desktop (Windows 7) Good knowledge of Windows Server. Strong knowledge of virtual servers (VMware) Experienced in Microsoft Office (Ideally 365) Experience with Active Directory. An interest in Information Security. Experience in working to tight SLA's. Skills & Experience Desired: Knowledge of Citrix. Experienced in working in...
Salary: £18000 - £20000 per annum + Benefits Package
Posted: 6 days ago

Server Support Team Lead - NEW ROLE

Bristol, Avon -
Redrock Consulting Ltd
Ensure hardware and software fault calls are placed, managed and resolved to SLA's... -Day-to-day support of Microsoft Server Platforms and MS products... -Experience of working in an ITIL environment... -Technical, hands on experience of MS Windows, Active Directory, VMWare and Citrix. -knowledge of networks, web and Microsoft...
Salary: £36000 - £40000 per annum + benefits
Posted: 2 days ago

Infrastructure Engineer - Southampton, Hampshire - £23K-£38K

Southampton -
Spectrum IT
Skills Required: Active Directory. Microsoft Windows Server configuration and administration including 2008 and 2012. SQL Server. SAN Storage. Router, Firewall and Switch administration... Desirable Skills: Microsoft Powershell. Experience of ITIL... Keywords: Infrastructure Engineer, IT Support, 2nd Line support, 3rd Line Support, Application Support, AD, Active Directory, Windows Server, Windows Server...
Salary: £23000 - £38000 per annum + Benefits
Posted: 4 days ago

Service Desk Analyst X 4 - Macclesfield - Circa £20K

Macclesfield, Cheshire -
Adria Solutions Ltd
Our client based in Macclesfield is currently looking for a number of Service Desk Analysts. You will be joining a growing company that will offer excellent career progression. You will: * Deliver projects in line with specification and timescales. * Experienced and Adaptable IT skills working with Microsoft office suite and bespoke...
Salary: £18000 - £20000 per annum + Benefits
Posted: 3 days ago

2nd line support/3 month contract to permanent/Warwick

Warwick, Warwickshire -
Spring Technology
To provide 1st & 2nd level support to achieve first time fix SLA target. To escalate any Incidents or Service Requests which may not be resolved by the Service Desk to internal or external teams as appropriate, ensuring the SLA for the item is met... Communication of high level incidents, maintenance...
Rate: £14.00 - £15.00 per hour
Posted: 6 days ago

Systems Engineer

Telford -
Hays IT - Uk Posting account
The Systems Engineer will be required to pro-actively maintain the server recovery platform, test and carry out server recovery within set SLA's in a fast paced business environment.... You will have hands on experience recovering sensitive data in time critical environments, and will need a strong working knowledge...
Salary: £30000 - £40000 per annum
Posted: 19 days ago

Service Desk engineer - 1st line support - Help Desk - ITIL

Croydon, Surrey -
FT Select
To log Change and Service Requests from e-mail and undertake activities associated with the request predominantly within Active Directory... Responsible for logging IT, E-mail, and telephony queries into Incident Management System within a measured timescale. To identify priority calls and highlight potential problems to make sure that we...
Salary: From £22,000 to £24,000 per annum plus benefits
Posted: 2 days ago

1st / 2nd Line Technical Support- Reading, Berkshire

Reading -
Bentley Whitaker
Technical Knowledge for the 1st / 2nd Line Technical Support role:- Good level of knowledge of Windows - ideally latest versions. Good level of knowledge of Microsoft Office (latest versions ideally), including Outlook and Word. Description for this 1st / 2nd Line Technical Support role:- Candidates will need strong customer service skills, a...
Salary: £25,000 - £30,000 per year
Posted: 18 days ago

Service Desk Support - 24/7 desk

East Midlands -
EMBS- People Transfer
The role will see you provide external client users with IT support as part of customer SLA's and all within an ITIL environment and offers a path towards other more in depth and technical infrastructure roles including accredited Microsoft and Apple training to achieve your Desktop certifications in the...
Salary: Up to £22,000
Posted: 5 days ago