Service Level Agreement (SLA) Jobs in England
Jobs 1 to 15 of 321
The role will be to provide support to the production team to ensure all client files meet SLA's and that all production systems, platforms and applications are available... This is an important part of the companies production environment so will need to possess strong communication skills, both written and...
Wembley, Middlesex -
Interaction Recruitment PLC
Salary: £20k - 25k per year + 12% ShiftPosted: Yesterday
With multiple offices and data centres across the UK and the globe they deal with enterprise customers... You will ensure all incidents / requests are resolved within the service level agreement times and support the 2nd line analysts... Perform service in alignment to ITIL. To be successful you will have experience:...
Peterborough, Cambridgeshire -
Rate: Up to £130 per day Plus benefitsPosted: 2 days ago
My client, a FTSE 100 organisation based in the Luton area are looking for a Service Design Subject Matter Expert to join on an initial 6 month contract. This is a fantastic opportunity to join a recognisable brand during an extremely interesting project. You will be heavily involved in the...
Rate: £325 - £350 per dayPosted: 23 days ago
Educated to degree level (2:1 from an established University) - MS Office, Windows and advantageous to be familiar with ITIL... Working to agreed SLA’s, the software application support analyst will also be involved in; troubleshooting, prioritising issues and escalation, system/ performance reporting and assisting with the overall improvement of...
Manchester, Cheshire, Lancashire, Greater... -
Actis Recruitment Ltd
Salary: To £28,000 + excellent benefits packagePosted: Yesterday
A national regulatory body that exist to protect the public are seeking a Service Desk Analyst to join their rapidly evolving Service Desk Team. Currently going through an improvement programme, this is a great opportunity to get involved with a team that want to make a difference where your input...
Interquest - IQ Public Sector
Salary: £25000 - £27500 per annum + Pension & other benefitsPosted: 24 days ago
Job Title: Service Desk Analyst Location: Camberley Salary: £21,000 - £22,000 Description: The Service Desk Analyst is responsible for providing first level support within the 24*7 Service Centre. Responsibilities: To provide first level support and ownership for all incidents and requests Maintaining the rapport with customers by displaying...
Camberley, Surrey -
Technical Resources Ltd
Service Delivery Incident Coordination Vendor Management... This is a non technical role in an ITIL environment that will be primarily focussed on vendor and relationship management spread across a very high number of suppliers. You will act as a point of escalation for regular updates on the services provided by...
Hays IT - Uk Posting account
Rate: £200.00 per dayPosted: 26 days ago
20,000. Support Central Services & Processes for Customer Base. Robert Walters is engaged with a well established UK retail business that specialises in a number of sectors to a national customer base. Due to extensive growth in the Technical Operations division they now have a requirement for an experienced Service...
Coventry, West Midlands (County) -
Salary: £20000 per annumPosted: 2 days ago
Educated to degree level (2:1 min from an established University) MS Office, Windows and advantageous to be familiar with ITIL... Working to agreed SLA’s, the software application support analyst will also be involved in; troubleshooting, prioritising issues and escalation, system/ performance reporting and assisting with the overall improvement...
Altrincham, Cheshire -
Salary: From £22,000 to £28,000 per annum + excellent bonus + bensPosted: 3 days ago
The primary duties will be to receive and accurately log incidents, providing resolution wherever possible, or to pass those incidents on to the most appropriate technical teams for resolution, within the agreed SLA's... To escalate incidents where progress is not satisfactory / where SLA will not be achieved... server backups,...
Stevenage, Hertfordshire -
Salary: CompetitivePosted: 5 days ago
You will have the ability to manage KPI and SLA's and understand operational deliverables... This is an excellent opportunity and will require candidates to manage a team of analysts and suppliers and be able to perform performance reviews to SLA and KPIs. Experience of ITIL Functions, Process and Procedures...
Wokingham, Berkshire -
Salary: Competitive Salary PackagePosted: 5 days ago
What being an IT Support Specialist at DS Smith will involve: Reporting into the IT Service Manager, you will be the sole person responsible for delivering service and support to agreed SLA’s at Euston Road... - Participate in the operation and development of Queue Management, Incident Management, Request Fulfilment, Event...
North West London -
Salary: From £28,000 to £31,000 per annum up to 10% bonusPosted: 12 days ago
Reporting into the IT Service Desk Manager this team leading role is a hands on operational position with line management responsibility. You will have worked in a lively IT Service Desk environment previously and will likely have had some experience leading or mentoring team members in a SLA driven environment...
Bristol, Avon -
Redrock Consulting Ltd
Salary: £29000.00 - £32000.00 per annumPosted: Yesterday
The role of Support Agent is to provide the central point of contact for users wishing to log calls for any service or application supported by the Central Service Desk, and to manage the incident lifecycle through to successful closure whilst ensuring so far as is possible that agreed SLA...
HAYS INFORMATION TECHNOLOGY
Rate: £17 per hourPosted: 5 days ago
Skills mandatory: *Win 7 support... *Microsoft Office. *Smart phone and IP telephony support. *MCDST. *ITIL Foundation qualification... *Taking ownership in obtaining the information, evidence and data required to diagnose and resolve more complex problems (both new and known) *Managing the workload of the Team to ensure we hit SLA targets, *...
Redcar, Cleveland -
Posted: 3 days ago