Jobs 1 to 15 of 332

IT Service Desk Analyst -CONTRACT - Newcastle

Newcastle Upon Tyne, Tyne and Wear -
Mortimer Spinks
IT Service Desk Analyst -CONTRACT- (MS Office 2010, ITIL) - Newcastle, North East. IT Service Desk Analyst (Office 2010, ITIL, Software) required on a 3 month contract to join an internal IT department based in Newcastle, North East... A technical support background is necessary within a Service desk environment with experience...
Posted: Yesterday

Service Desk Analyst x4

Truro -
Hays IT - Uk Posting account
Desirable skills IT Service Desk experience Good IT or customer service background Excellent communication skills (verbal) Proven experience of building relationships with challenging / difficult customers Good listening skills to seek feedback from customers Proven ability to investigate and troubleshoot problems Experience of working to strict SLA's would be beneficial...
Rate: £7.00 - £10.00 per annum
Posted: 7 days ago

1st Line Support Analyst

Oxfordshire -
Clearwater People Solutions
The Client offers good training and further development across a range of IT technologies and therefore for this role, importance is placed on good customer service, excellent communication skills and the desire to learn and develop further. Key responsibilities for the 1st Line Support Analyst: Acting as the first point...
Salary: £20000 - £24000 Per Annum
Posted: 19 hours ago

Service Desk Analyst

Weybridge, Surrey -
Capita Resourcing - IT Resourcing
Service Desk Engineer Helpdesk 1st Line Support Windows Active Directory... To log Change and Service Requests from e-mail and undertake activities associated with the request predominantly within Active Directory... Responsible for logging IT, E-mail, and telephony queries into Incident Management System within a measured timescale. To identify priority...
Salary: £20000 - £22000 per annum
Posted: 5 days ago

Night Shift Service Desk Analyst

Weybridge, Surrey -
Capita Resourcing - IT Resourcing
Night Shift Service Desk Engineer Windows Office Active Directory 1st Line Support... To log Service Requests from e-mail and undertake activities associated with the request predominantly within Active Directory... Responsible for logging IT, E-mail, and telephony queries into Incident Management System within a measured timescale... To identify priority...
Salary: £22000 - £26000 per annum
Posted: 20 hours ago

Resource Scheduler

Hemel Hempstead -
Capita - ITIN
Closing date - Closing date for this role is Wednesday 29th July 2015 Capita Managed IT Solutions is a leading IT services company that provides cloud based and infrastructure services to public, private and third sector organisations and specialist managed IT services in the education, government, utilities and charities sectors. Capita...
Posted: 6 days ago

Resource Planner

Hemel Hempstead -
Capita - ITIN
Closing date - Closing date for this role is 29th July 2015 Capita Managed IT Solutions is a leading IT services company that provides cloud based and infrastructure services to public, private and third sector organisations and specialist managed IT services in the education, government, utilities and charities sectors. Capita Managed...
Posted: 6 days ago

Support Analyst SQL

Newport Pagnell, Buckinghamshire -
IT Executive Ltd
Application Support Analyst ( SQL Server ) - Milton Keynes required. We are looking for an accomplished bespoke SQL Software Application Support Analyst with very good SQL skills to play a leading part in the growth of this highly successful software company... The position involves supporting bespoke software packages using SQL Server... Candidates...
Salary: £20000 - £27000 per annum
Posted: Yesterday

1st/2nd LINE SUPPORT ANALYST IMMEDIATE START Leeds

Leeds, West Yorkshire -
Integrity IT Solutions
As a 1... line support analyst you will provide support to both clients and internal users to ensure that all key systems are fully operational at all times. This is an urgent position with interview taking place immediately with a view to starting soon after. Duties: - Undertake 1 st /2...
Salary: From £16,000 to £21,000 per annum 1st/2nd LINE SUPPORT ANALYST - IMMED
Posted: 21 hours ago

IT Service Desk Analyst

Basingstoke, Hampshire -
HAYS INFORMATION TECHNOLOGY
Key responsibilities include: * To act as a single point of contact for all IT issues and requests via telephone, email, InfoPath and walk-in. * Escalation to the IT Support Supervisor any tickets that are close to their SLA or are not able to be resolved. * To ensure that all calls...
Salary: £20000.00 - £24000.00 per annum + benefits
Posted: 5 days ago

Operations Adminstrator

Reading, Berkshire -
Polar Recruitment
Your role will include general administration including, but not limited to booking staff on site, booking training and planning meetings and tasks, the role would also include taking control of problems that arise and working on them to reduce further impact on the business in line with the company SLA.....
Rate: £15 - £20 per hour + Uplift
Posted: 17 hours ago

Service Desk Analyst (ITIL) - West Yorkshire - £22,000

Wakefield, West Yorkshire -
Ashdown IT
The ideal candidate will have all or most of the below experience and knowledge: *Solid understanding of ITIL and Service Desk best practice. *Previous experience working to SLA's... *Troubleshooting Windows 7 and Office 2010 issues... The successful candidate is likely to hold a degree in a relevant discipline i...
Salary: £20000 - £22000 per annum + benefits
Posted: 6 days ago

Service Desk Analyst

Manchester -
Ricoh UK
Receipt, response, fix and referral of ITS service calls within agreed SLA’s... Classification and prioritisation of calls in-line with Incident Management processes... Escalation of calls within Incident Management guidelines, providing status feedback to customers and team/management at regular intervals... - VPN to backup servers to make sure backups...
Salary: £18k
Posted: Yesterday

Release Analyst - Enterprise Solutions Provider - Chippenham

Chippenham, Wiltshire -
Austin Fraser
They are partnered to the highest level with Microsoft, Cisco, VMware, Citrix etc... You will have strong experience within producing release plans, and working to ITIL standards and ISO 20000 quality procedures... Adherence to contractual SLA process requirements and Capita SIS Service Support processes requirements (eg: on use of the...
Salary: £30000.00 - £35000.00 per annum + Bens
Posted: 4 days ago

IT Technical Analyst (ITIL, IT, Cisco)

Lutterworth, Leicestershire -
ASDA
Main Responsibilities of an IT Technical Analyst (ITIL, IT, Cisco): - Point of contact for technical issues/requests for George house users providing a first class service (face to face, e-mail and telephone) - Ensure incident and request queues are monitored, prioritised and resolved within associated SLA’s. - Technical support of...
Salary: Market Salary
Posted: 15 days ago