Jobs 1 to 15 of 285

Service Desk Specialist

Leeds -
Interquest - IQ ERP
An opportunity has arisen for a Service Desk Specialist to join a leading IT service provider in Birstall. This is an excellent opportunity for someone with extensive 1st and 2nd Line experience to join a leading provider of IT Services and to take on a more senior position. Responsibilities; * The...
Salary: £20000 - £22000 per annum + Life Assurance, Pension, 20 days leave
Posted: 12 days ago

1st Line Support

Peterborough, Cambridgeshire -
Anderson Lamb
Anyone with strong customer service skills should apply. My client is a large managed service provider with an exceptional record of providing IT solutions and hardware. They were established over 20 years ago and still run by the same family. With multiple offices and data centres across the UK and...
Salary: From £15,000 to £20,000 per annum
Posted: Yesterday

Service Desk Agent

Peterborough, Cambridgeshire -
HAYS INFORMATION TECHNOLOGY
Within the role you will be tasked with troubleshooting front line issues, ensuring timely resolution of incidents within all SLA's and provide first class customer service. Background knowledge of ITIL Incident Management will be highly sought after, coupled with previous Service Desk and customer service experience, whilst excellent communication...
Salary: £20000.00 - £28000.00 per annum
Posted: 2 days ago

Service Desk Technician

Cambridge -
Hays IT - Uk Posting account
Within the service desk you will be tasked with dealing with all customer enquiries, providing support for all desktop used technologies, maintain incident records, assist with the set-up of IT equipment, hit all SLA service levels and help to enforce all IT policies within the business. Previous experience needed...
Salary: £24000.00 - £26000.00 per annum
Posted: 22 days ago

IT Service Desk Team Leader - London

London -
TribePost.co.uk
The successful candidate will be responsible for monitoring that all Incidents and Service requests are progressed within contractual SLA's mentoring and training the 1st Line Service desk analysts. You'll work very closely with the Service desk Service Delivery Manager to ensure that all client SLA's are met...
Salary: Excellent DOE
Posted: 23 hours ago

Services Assistant

Epping, Essex -
Experis Ltd
Additionally the successful candidate will make outbound calls if needed to keep communication open with debtors, ensure that any updated information including balance adjustments and additional information supplied by the client is communicated to the EAs, proactive chasing of outstanding cases to ensure they are back with the client within...
Salary: £13500.00 - £14500.00 per annum + benefits
Posted: 5 days ago

Service Delivery / Project Support - Circa £25K

Macclesfield -
Adria Solutions Ltd
Our client based in Macclesfield is currently looking for a Service Delivery / Project Support person. You will be joining a growing company that will offer excellent career progression. You will: * Deliver projects in line with specification and timescales. * Experienced and Adaptable IT skills working with Microsoft office suite and bespoke...
Salary: £22000 - £28000 per annum + Benefits
Posted: 23 days ago

Servicedesk Lead/Servicedesk Manager - Chesterfield - Insurance - 23k+bonus+bens

Chesterfield -
Required IT
Strong support skills across a variety of Windows technologies. VMware and Citrix knowledge would also be beneficial. - Knowledge of Incident/Problem management and the wider ITIL framework... The successful candidate will be involved in managing the servicedesk within an established Service Level Agreement, all with a high level of customer...
Salary: £23k+bonus+bens
Posted: 17 days ago

Helpdesk Analyst - Windows Server / Desktop Support / MS Office

Birmingham, West Midlands (County) -
Searchability.co.uk
We are looking to recruit a Helpdesk Analyst with experience supporting users across multiple sites, working in a predominantly Microsoft environment. The ideal candidate will have Service Desk / Helpdesk experience and a good understanding of Windows Server and other associated technologies such as Microsoft Office, Active Directory and Exchange... As...
Salary: £16000 - £22000 per annum + Benefits
Posted: 18 hours ago

Service Desk Analyst - First Line

Watford -
Hays IT - Uk Posting account
A Service Desk Analyst with excellent experience is required to join an expanding Service Delivery Team at my clients Watford office to support internal members of staff in a Windows 7 environment... The successful candidate will have strong communication skills with a proven track record in problem solving and exceeding...
Salary: £80.00 - £100.00 per day
Posted: 11 days ago

1st/2nd Line Service Desk Analyst - London

City of London -
Quantica Technology - London
7 MSOffice 2003/2007/2010, Active Directory... * Respond to incidents and problems in a timely manner within agreed business SLA's... * Proven ability to implement and support Windows XP and Windows 7 in a networked environment. * Supporting networked desktop and laptop users working with Microsoft Office 2003/2007/2010 Application...
Salary: £22000 - £25000 per annum + Bens / Bonus
Posted: 14 days ago

Help Desk Team Leader - ITIL / SLA / KPI

Peterborough, Cambridgeshire -
Harvey Nash plc
Service Desk Team Leader / Help Desk Team Leader - managing teams of 6 to 10 1st and 2nd Line Support Analysts, Windows, AD, ITIL and SLA / KPI... Ideal candidate must have at least 12 months experience within Helpdesk/ Service Desk Leadership capacity and must have worked within ITIL environment (preferably ITIL...
Salary: £30000 - £40000 per annum
Posted: 23 hours ago

IT Manager - Business Systems

Maidenhead, Berkshire -
Remit Resources
Our client needs an experienced Service Delivery Manager to operate as the link between IT and key stakeholders within the business... *Lead the strategy, execution, maintenance and quality assurance for all business systems within the oraganisation: oNew system development based on the IT Strategy... *To consistently ensure all IT services...
Salary: £40000 - £45000 per annum + Full Benefits Package
Posted: 22 hours ago

Service Analyst/Technical Support

Manchester -
Vital Solutions
Proficient in Desktop Software, (MS Office) - Use of email (MS Outlook) - Awareness of Service Management disciplines (e.g. configuration, change, problem, operations, capacity, availability, performance etc.) - Familiar with Windows NT, CICs. - ITIL Foundation... - When requested to by Help Desk leadership, action customer requests in accordance with SLA’s... - Recognise and...
Rate: £0 - £120 per day
Posted: 23 days ago

2nd Line Support

Chippenham -
Hays IT - Uk Posting account
They will also need to ensure that calls are handled efficiently and within SLA time-scales, providing service managers and teams with call statistics, liaising with other areas of the business when required and escalating the calls that cannot be dealt with to the 3rd Line Support Team... They will...
Salary: £22000.00 - £26000.00 per annum + excellent benefits
Posted: 21 days ago