9 of 9 Service Delivery Jobs in Cambridgeshire

loyal, long-term customers is your thing, this role was built for you. When ERP software sits at the heart of a business, customer service isnt a function its a promise. At Khaos Control , that promise has powered UK retailers for over 25 years, helping ambitious SMEs and complex … multi-channel businesses grow with confidence. Now, as we continue to scale our award-winning ERP SaaS platform, were looking for a Service Delivery/Customer Support Manager who thrives on ownership, leadership, and delivering reassurance when it matters most. This is a senior, hands-on leadership role ...

Full Time To be responsible for the analysis of business models, business structures, business processes and customer journeys, across a broad range of service areas to improve service delivery and efficiency. To advise on and facilitate the redesign of structures and processes with a focus on modernising … transformational process design changes by conducting business and systems process analysis and design at a complex level. To support the production of agreed improvement delivery plans through effective and collaborative working with senior managers and colleagues in the Council and with its partners. In this role you will: Work ...

Service Desk Analyst, you will play a crucial role in supporting our business customers as a member of the Service Desk team. Role Please note that this is an apprenticeship position and therefore anyone with more than six months professional experience working in relevant job role … Technician Apprenticeship. Your primary responsibilities will include providing technical support, troubleshooting issues, creating comprehensive documentation, and adhering to established ITIL processes to ensure the delivery of high-quality and responsive service to all business customers. Collaboration with team members to handle escalations and facilitate knowledge transfer will also ...

join our Transformation team. In this pivotal role, you will analyse business models, structures, processes, and customer journeys across a wide range of service areas. Your insights will directly support improved service delivery, operational efficiency, and the modernisation of services across the client. You will help shape … driven decision making and collaborative change activity. In this role, you will: Analyse business models, structures, processes, and customer journeys to identify opportunities for service improvement and increased efficiency. Advise on and facilitate the redesign of business processes with a focus on modernisation, digital enhancement, and continuous improvement. Lead ...

number of bespoke/legacy applications Packaging of applications Excellent communications skills, organisational skills and independent and autonomous working Experience in ITIL ICT service delivery on critical infrastructure Experience of working under pressure to meet deadlines while handling multiple priorities Experiencing in patch management including analysis and deployment ...

loyal, long-term customers is your thing, this role was built for you. When ERP software sits at the heart of a business, customer service isnt a function its a promise. At Khaos Control , that promise has powered UK retailers for over 25 years, helping ambitious SMEs and complex ...

growing organisation operating within a highly technical, real-time monitoring environment. Technology is at the heart of the business, supporting nationwide operations and critical service delivery, making this a hands-on and varied IT role with genuine responsibility and progression opportunities. This position will suit someone technically curious ...

line IT support across its main site and associated locations. This is an ongoing temporary assignment, offering hands-on involvement in day-to-day service delivery, user support, hardware and software installation, and assistance with networking and infrastructure activities within a busy operational environment. Core Responsibilities: Acting ...

interfaces, and a smooth year-end close-down. Build strong relationships with internal and external stakeholders, including system suppliers, auditors, banking partners, and shared-service partners, ensuring effective system performance and service delivery. Drive continuous improvement and innovation, working collaboratively with colleagues and partners to enhance existing modules … support stakeholders at all levels and deliver user training Desirable TechnologyOne (TechOne/T1) experience Treasury and/or VAT exposure Project/change delivery experience (upgrades, implementations, process redesign) Next Steps If you'd like to be considered, reply with your CV and a short summary of your ...