Jobs 1 to 5 of 5

IT Service Delivery Manager

Peterborough -
Networx Recruitment
ITIL Foundation in IT Service Management... Proficient in service management tools, (Remedy, Service Now, CA Unicentre or TopDesK) Experience in Information Technology Support (Thin Client and Server environments, networking, telephony and IVR systems) Experienced in service metrics and reporting (SLA and KPI Governance) Excellent communication and interpersonal skills... Desirable Skills:...
Salary: £40,000 - £55,000 per year
Posted: 5 days ago

Service Desk/ First Line support Analyst / call logger

Peterborough, Cambridgeshire -
Global Technology Solutions Ltd
Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements... * Escalate potential service issues initially with Team Leader/Service Desk Manager /Service Delivery Manager. As a 1st Line/ Service Desk/ Remote Support Analyst / Call Logger you must have the...
Rate: £11 - £13 per hour
Posted: 4 days ago

Technical Customer Service Director

Cambridge, Cambridgeshire -
Cooper Lomaz Recruitment Ltd
You will be holding strong, commercial experience of working in a similar Service Management-focused position and will primarily be responsible for the following: - Complete responsibility for all Service Delivery across the business... - Very strong, analytical mindset to analyse statistics and implement the correct changes. - The ability to operate effectively...
Salary: £50k - 60k per year
Posted: 13 hours ago

Help Desk Engineer - Urgent - Windows, Office, Citrix, Support

Cambridge, Cambridgeshire -
Oscar Associates (UK) Ltd
The Windows, Office, Support, Help Desk, Citrix Help Desk Engineer will be required to provide exceptional and proactive IT support across all its offices. The Windows, Office, Support, Help Desk, Citrix Help Desk Engineer will be responsible for - - Providing first and second level IT Support services... You will ideally come...
Salary: £18000 - £22000 per annum + Benefits
Posted: 6 days ago

Desktop Team Manager

Hinxton, near Cambridge, UK -
EMBL
Experience in providing technical leadership and the delivery of outstanding support to users of Windows, OSX or Linux in a heterogeneous environment. - Willingness to work with and build skills on Windows, OSX and Linux. Ideally you will have: - Technical understanding of network protocols and services including TCP/IP, DNS, DHCP,...
Salary: Competitive
Posted: 8 days ago