14 of 14 Service Delivery Jobs in Cambridgeshire

Join a Leading Semiconductor Company as a Service Delivery Manager ! We’re recruiting on behalf of a cutting-edge semiconductor client who is driving innovation in AI enablement across infrastructure, platforms, and business processes. This is a unique opportunity to lead service delivery for AI solutions in a fast-paced, forward-thinking environment. Contract Details Contract … Length: 6 months Daily Rate: £500 per day (inside IR35) Location: Cambridge (Hybrid – 3 days on-site per week) Start Date: ASAP Key Responsibilities Lead service readiness and delivery for AI tools and platforms. Coordinate release cycles, early life support, and post–go-live activities. Translate technical updates into clear, user-focused communications. Maintain enablement repositories and knowledge … sessions and awareness campaigns. Support internal reporting through adoption and performance data. Key Requirements Strong written and verbal communication skills; able to simplify complex technical concepts. Proven experience in service delivery, communications, or enablement within IT or enterprise environments. Familiarity with platforms such as SharePoint, Confluence, Jira, and ServiceNow. ITIL experience is essential. Understanding of AI tools and More ❯

Looking for to work at the forefront of technology in one of the most modern ITSM environments globally? Look no further. This role bridges the gap between technical delivery and exceptional user experience, specifically with AI Enablement at the heart of what you do. You’ll orchestrate service readiness, lead enablement communications, and champion the voice of the … across our global teams. Location: Cambridge (Hybrid) Rate: £550 per day (inside) Immediate start available. Global fast paced environment. What You’ll Be Doing Own the end-to-end service delivery for AI tools and platforms, from release to adoption. Partner with Product, QA, and Ops to ensure seamless go-lives, early life support, and continuous improvement. Translate … Use data to tell the story, combining operational, technical, and engagement metrics to inform leadership and shape future releases. What You’ll Bring A passion for clarity, structure, and service excellence. Proven experience in service delivery, enablement, or communications within a tech or enterprise environment. Strong storytelling and communication skills, you can translate tech into impact. Experience More ❯

The Head of Infrastructure and Operations is responsible for leading the design, delivery, and continuous improvement of MM Flowers’ technology infrastructure and operational systems. This role ensures that the company’s IT foundations are secure, scalable, and resilient to support business growth, digital transformation, and operational excellence. The position combines strategic planning with hands-on leadership, ensuring infrastructure and … operations deliver reliable, high-performing technology services across the organisation. This includes oversight of infrastructure, security, and operational teams as well as relationships with key vendors, service providers, and business stakeholders. The role acts as a bridge between business needs and technology delivery — enabling innovation while maintaining compliance, security, and performance excellence. Develop and deliver the IT infrastructure … and operations strategy in alignment with business goals and digital transformation initiatives. Ensure all systems are designed and managed to meet future scalability, sustainability, and innovation requirements. Maintain high service availability, resilience, and performance across all infrastructure and IT operations. Drive automation, cost efficiency, and continuous improvement across all infrastructure processes and systems. Ensure infrastructure and data security standards More ❯

to £50,000 (DOE) Full-Time | Permanent Are you an experienced 3rd Line Support Engineer looking to take the next step in your career with a forward-thinking Managed Service Provider (MSP)? Our client, a well-established MSP based in Huntingdon, Cambridgeshire, is seeking a proactive and highly skilled IT professional to join their growing technical team. About the … you'll play a key role in delivering exceptional technical support to a diverse client base across a range of technologies and industries. You'll work closely with the Service Desk Manager, ensuring that tickets are resolved efficiently, SLAs are consistently met, and the overall service delivery remains of the highest standard. This position also includes an … a broad range of technologies (Microsoft, networking, cloud, security, etc.) Act as an escalation point for complex technical issues from 1st and 2nd line teams Liaise closely with the Service Desk Manager to monitor ticket queues, ensure SLA compliance, and improve service delivery processes Assist in mentoring, training, and developing service desk staff Contribute to documentation More ❯

to £50,000 (DOE) Full-Time | Permanent Are you an experienced 3rd Line Support Engineer looking to take the next step in your career with a forward-thinking Managed Service Provider (MSP)? Our client, a well-established MSP based in Huntingdon, Cambridgeshire, is seeking a proactive and highly skilled IT professional to join their growing technical team. About the … you'll play a key role in delivering exceptional technical support to a diverse client base across a range of technologies and industries. You'll work closely with the Service Desk Manager, ensuring that tickets are resolved efficiently, SLAs are consistently met, and the overall service delivery remains of the highest standard. This position also includes an … a broad range of technologies (Microsoft, networking, cloud, security, etc.) Act as an escalation point for complex technical issues from 1st and 2nd line teams Liaise closely with the Service Desk Manager to monitor ticket queues, ensure SLA compliance, and improve service delivery processes Assist in mentoring, training, and developing service desk staff Contribute to documentation More ❯

complex technical issues. This involves a thorough investigation and resolution of incidents that affect the supported platforms. Our monitoring toolset may detect these issues or report them through the Service Desk ticket logging process. The role includes resolving technical incidents and helping to deliver complex projects. Your expertise offers insights and strategies for solution development and optimisation. We rely … when required. Join the on-call rota and provide support out of hours. Escalate and work with vendors when required. Manage and complete scheduled tasks when required. Raise potential service issues initially with Team Leader/Service Desk Delivery Manager/Service Delivery Managers. Escalate potential problem issues with Problem and Incident Management. What we More ❯

business opportunities, managing the full sales cycle, and identifying ways to maximise revenue across both new and existing accounts. You ll work closely with internal teams to ensure exceptional service delivery and to support the organisation s strategic objectives. Key Responsibilities: Proactively identify and develop new business opportunities across targeted markets Build, nurture, and manage strong client relationships … a strong pipeline and meet/exceed agreed sales targets Conduct market research to identify trends, competitor activity, and opportunities for growth Collaborate with operational teams to ensure seamless service delivery About You: Proven experience in a Business Development, Sales, or Account Management role A self-starter with a proactive and resilient approach to winning business Excellent communication More ❯

years' experience of developing and running some of the largest government systems in the world. We are currently hiring to expand our UK based technical team who support our delivery for the UK Govt. Come join our team and further develop your skills as we deliver and support systems key to the defence of the UK and partner nations.Being … for government and commercial customers.Working across a range of diverse, complex and secure systems a Technical Architect is innovative and versatile. You will be working as part of the delivery team supporting the development and sustainment of a portfolio of systems and services managed through a wider Programme. Experience and abilities sought include but are not limited to: Design … ability to produce specific innovative and appropriate designs relating to the programme delivery which encompass multiple technologies and areas of expertise. Technical Innovation - ability to work within a complex programme, solution and engineering ecosystem focussing on areas of responsibility but seeking innovative approaches to solutions. Inclusive approach - the solution lead encourages people to speak freely, creates an environment of More ❯

respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future. We deliver full network cycle services for fixed, private and mobile operators. Private networks- We find the best technology, manage assets and refresh systems. … and maintenance to keep everything in top shape. Want to come and be a part of it? What will you be doing? The Operations Manager will strategically lead our Service Desk and NOC functions, managing managers rather than performing day-to-day tasks, and reporting to the Service Delivery Director; you will set direction for resource planning … commercial activity and supplier spend while holding accountability for SLA, OLA and KPI delivery through strong governance, escalation and performance frameworks. You will lead workforce modelling and capacity planning, forecast demand and develop long-term resourcing strategies and scenario models to support growth; contribute to bids and proposals, represent the NOC in customer and bid meetings, shape service More ❯

is at the heart of how we deliver our services — but it's our people and personal touch that make the real difference. Having achieved a strong reputation for service excellence (we were proud winners of The Peterborough Telegraph Customer Service Excellence Award 2023 and HR Consultancy of the Year at the 2024 Personnel Today Awards), we're … for a HR Assistant focused on system to support our clients. This role combines hands-on system implementation with coordination, and strategic planning. You'll offer ensuring high-quality service delivery across multiple client projects, while also contributing directly to implementations and client success. Key Responsibilities Work closely with the other members of the Vero Tech implementation team … system demonstrations, configuration, data setup, and user training. Collaborate with system partners such as Cezanne to explore new features, modules, and best practices. Drive internal process improvements and champion service excellence in all areas of delivery. Who we are looking for: We're looking for someone who combines strong technical confidence with great customer service. With a friendly, approachable More ❯

new technologies and processes are adopted effectively across the business. Partner with business stakeholders to capture requirements and deliver effective system solutions. Manage relationships with technology vendors, ensuring high service delivery standards and value for investment. Negotiate contracts and manage vendor performance in line with agreed KPIs. Lead a team of Business Systems specialists, setting clear goals and More ❯

Job summary NHS East Genomic Laboratory Hub (EGLH) delivers the National Genomic Medicine Service for a population of 10 million in the East of England; this includes diagnostic, prognostic and predictive testing for rare diseases and cancers. EGLH is recruiting to the role of bioinformatician, to support development and implementation of clinical-grade software for high throughput and high … genomics. Skills and experience in testing, deployment and DevOps principles are valued. Our team provides best practice clinical bioinformatics through our cloud-infrastructure. The role is focused on bioinformatics service delivery to support clinical testing, and you will work with a wide range of personnel in the EGLH region to this end. Candidates without clinical bioinformatics experience are … the job 1. Validation and verification of clinical bioinformatics software 2. Documentation and support of clinical bioinformatics software 3. Continued improvement of clinical bioinformatics tools, processes and workflows for delivery of genomic diagnostic services 4. Planning and management of bioinformatics software deployment; includes working closely with technical, scientific and clinical functions of the genomic laboratory 5. Investigation and resolution More ❯

of the colleague lifecycle - from recruitment and onboarding to reward and engagement, and beyond. What You'll Do Lead and inspire a team of People Advisors, fostering collaboration and service excellence. Own and optimise HR systems (SuccessFactors, ATS, SharePoint), ensuring smooth operations. Deliver data-driven insights to inform People strategy and business decisions. Shape the employee lifecycle , creating positive … sacrifice options: Private medical insurance Car scheme Holiday purchase scheme Essential Skills What We're Looking For Proven People Operations or Operational managerial experience with a track record of delivery, execution and results. Strong systems expertise and technology mindset with ability to troubleshoot (HRIS such as SuccessFactors/SAP). Solid understanding of optimising people processes, policies, with an … communication skills, with the ability to engage and influence stakeholders effectively. Passion for innovation, efficiency, and employee experience . Exceptional problem-solving skills and a customer-centric approach to service delivery. More ❯

The Role As the Business Development Manager, you ll: • Identify and pursue new business opportunities to expand the customer base. • Build and maintain strong relationships with clients, ensuring excellent service delivery. • Collaborate with cross-functional teams to develop tailored solutions that meet client needs. • Monitor market trends to inform strategic decisions and drive competitive advantage. • Prepare presentations and proposals … company s offerings to potential clients. You To be successful in the role of Business Development Manager, you ll bring: • Proven experience in business development or sales within the service sector. • Excellent communication and interpersonal skills to engage effectively with clients. • Strong analytical and strategic thinking abilities to identify growth opportunities. • A results-driven attitude with a track record … dedicated to providing innovative solutions in the Maintenance Services industry. They have a strong track record of growth and invest significantly in their teams to ensure a high-quality service for their clients. This is a unique opportunity to influence the direction of the business and work within a supportive team culture. You ll enjoy: • A competitive salary reflecting More ❯