1 to 25 of 28 Service Delivery Jobs in Cambridgeshire

Payroll Service Delivery Manager within Zellis Managed Services, you will report to the Service Delivery Director and lead a team of 10–20 Payroll, HR, and operational professionals. Your primary responsibility is to ensure the effective and efficient delivery of high-quality services … clients, in alignment with Zellis standards and legislative requirements. You will be accountable for the end-to-end service delivery for your customer portfolio (UK/Ireland), supported by teams across UK, Ireland, and India. This role demands strong leadership, strategic thinking, and a commitment to continuous improvement. ...

Nutshell We have a fantastic opportunity for a Service Delivery Engineer to join our team within Vistry Services. You may be based out of our Leicester or Peterborough offices but travel may be required to both. As our Service Delivery Engineer, you will provide first class … level of customer service to all users, you will be a 2nd line escalation point for the service desk. A key element to the role is being visible within the business, provide onsite support to users irrespective of their location. We value in-person collaboration and team culture ...

Nutshell We have a fantastic opportunity for a Service Delivery Engineer to join our team within Vistry Services. You may be based out of our Leicester or Peterborough offices but travel may be required to both. As our Service Delivery Engineer, you will provide first class … level of customer service to all users, you will be a 2nd line escalation point for the service desk click apply for full job details ...

Join Capita Public Service as HR & Payroll Services Lead Capita is seeking an experienced HR & Payroll Services Lead to design and implement high-quality, user-centric shared services for one of our key strategic clients. This is a unique opportunity to shape service delivery across a multi … solution that includes a multi-channel contact centre, correspondence services, a data warehouse, and automation and AI capabilities. Ready to lead the design and delivery of future-facing HR & Payroll services for a major transformation programme? Apply now and help shape the next generation of service excellence ...

Join Capita Public Service as a Finance Functional Analyst Capita is seeking an experienced Finance Functional Analyst to support the design and implementation of financial and procurement services for a strategic client programme. This is a unique opportunity to contribute to a multi-phase transformation initiative focused on delivering … high-quality, user-centric service design. Reporting to the Capita Finance Functional Lead, you will assist in the development of Capita's Finance service design, ensuring alignment with client requirements and Capita's solution capabilities. You'll work closely with a team of Functional Analysts & SMEs, contribute ...

Join Capita Public Service as a Finance Functional Analyst Capita is seeking an experienced Finance Functional Analyst to support the design and implementation of financial and procurement services for a strategic client programme. This is a unique opportunity to contribute to a multi-phase transformation initiative focused on delivering … high-quality, user-centric service design. Reporting to the Capita Finance Functional Lead, you will assist in the development of Capita's Finance service design, ensuring alignment with client requirements and Capita's solution capabilities. You'll work closely with a team of Functional Analysts & SMEs, contribute ...

Join Capita Public Service as a Senior Finance Functional Analyst Capita is seeking an experienced Senior Finance Functional Analyst to support the design and implementation of financial and procurement services for a strategic client programme. This is a unique opportunity to contribute to a multi-phase transformation initiative focused … delivering high-quality, user-centric service design. Reporting to the Capita Finance Functional Lead, you will assist in the development of Capita's Finance service design, ensuring alignment with client requirements and Capita's solution capabilities. You'll work closely with a team of Functional Analysts & SMEs, contribute ...

sales cycle, and identifying ways to maximise revenue across both new and existing accounts. You ll work closely with internal teams to ensure exceptional service delivery and to support the organisation s strategic objectives. Key Responsibilities: Proactively identify and develop new business opportunities across targeted markets Build, nurture …/exceed agreed sales targets Conduct market research to identify trends, competitor activity, and opportunities for growth Collaborate with operational teams to ensure seamless service delivery About You: Proven experience in a Business Development, Sales, or Account Management role A self-starter with a proactive and resilient approach ...

Customer Service Executive - Peterborough - 27/31k + Benefits ALH Recruitment are looking to recruit a Customer Service Exec with immediate effect for our client, an industry leader who have their HQ based in Peterborough. The Customer Service Exec/Client Success Executive plays a key role … ensuring exceptional client experience and satisfaction. This role involves reviewing service performance, generating insightful reports, and proactively managing client needs across tickets, projects, and internal tasks. It will also involve acting as an escalation point and therefore require strong communication skills, attention to detail, and a proactive approach ...

cloud, cyber security, or managed support Product knowledge: Hardware & software, managed services, cloud solutions (Azure, AWS, M365), cyber security, network infrastructure Understanding of IT service delivery: SLAs, service contracts, ITIL, recurring revenue models Experience with technical sales cycles involving IT managers, CTOs, and business stakeholders Additional Skills ...

currently looking to recruit an experienced Associate Director of Vendor Systems Delivery to join us in the UK. Picture yourself at Parexel The Associate Director of Vendor Systems Delivery manages a team responsible for supporting the implementation of vendor systems at the project level. This role ensures that … This Role, You Will Need Strong line management experience Hands-on IRT configuration experience IRT validation experience What You'll Do At Parexel Delivery Strategy and Execution Lead and mentor a team of Vendor Systems Project Managers, RTSM & eCOA Design Consultants, and UAT Leads to ensure successful planning, implementation ...

currently looking to recruit an experienced Associate Director of Vendor Systems Delivery to join us in the UK. Picture yourself at Parexel The Associate Director of Vendor Systems Delivery manages a team responsible for supporting the implementation of vendor systems at the project level. This role ensures that … This Role, You Will Need Strong line management experience Hands-on IRT configuration experience IRT validation experience What You'll Do At Parexel Delivery Strategy and Execution Lead and mentor a team of Vendor Systems Project Managers, RTSM & eCOA Design Consultants, and UAT Leads to ensure successful planning, implementation ...

implementation journey from kick-off to configuration to deployment. This position will play a pivotal role in helping MindBridge drive the successful delivery of new solutions to our customers every day. Your key business partners include the sales and account management team, who play an important role … been part of or led change management or transformation efforts in the past. Your Responsibilities Implementation success ownership: Own the end-to-end implementation delivery for customers from kick-off to deployment, including workshop designs, analysis deep-dives and key deliverables. Work with global teams regularly and handle multiple ...

encouraged to thrive. Where will you be working? At M Group Telecom, were enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future. We deliver full network cycle services for fixed, private and mobile operators. Private networks- We find the best technology … shape. Want to come and be a part of it? What will you be doing? The Operations Manager will strategically lead our Service Desk and NOC functions, managing managers rather than performing day-to-day tasks, and reporting to the Service Delivery Director; you will set direction ...

will ensure systems are reliable, user-focused, integrated with wider business tools, and capable of supporting effective operational planning, statutory compliance, performance reporting and service delivery.This role combines technical systems expertise with strong stakeholder engagement, project management and data governance. The postholder will champion digital innovation within the Facilities … systems and processes. Key Responsibilities 1. Systems Management & Development Lead the configuration, development and ongoing optimisation of the CAFM system to support service delivery, compliance and performance management. Manage system upgrades, patches, integrations and testing to minimise disruption and ensure reliability. Work closely with FM teams to identify ...

Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner … Proven fault-finding capabilities Self-motivated and able to motivate others Well organised with excellent documentation skills Capable of working in a demand driven service with the ability to cultivate customer focused service delivery Excellent written and verbal skills Accomplished presentation skills Experience of managing a team ...

Dynamics Sales Director and project teams to provide consultancy and pre-sales support across a wide client base. The role includes hands-on solution delivery with pre-sales activities, including demonstrations and detailed scoping. You'll be responsible for the full lifecycle from requirements gathering to delivery, across … consultancy engagements and full project implementations. Key Skills Lead Pre-Sales (demos, scoping, client presentations) D365CE Consulting (Functional) End-to-end project lifecycle delivery Strong documentation and business analysis skills Deep product knowledge of D365CE (CRM) modules and configuration Ability to produce accurate estimates for service delivery ...

process development. Ensure adherence to statutory, health & safety, and quality standards. Lead and motivate a team, driving a culture of excellence and customer-focused service delivery. About You We’re looking for someone who can combine technical expertise with strong leadership skills. You should have: A degree ...

KPIs and compliance documentation (including FOI, ERIC returns, CAS alerts). Ensure all BEM operational processes and data systems support safe, efficient and compliant service delivery. Plan and programme PPM and reactive maintenance tasks, ensuring appropriate risk prioritisation. Provide specialist advice on building engineering systems across a large, complex ...

KPIs and compliance documentation (including FOI, ERIC returns, CAS alerts). Ensure all BEM operational processes and data systems support safe, efficient and compliant service delivery. Plan and programme PPM and reactive maintenance tasks, ensuring appropriate risk prioritisation. Provide specialist advice on building engineering systems across a large, complex ...

customers achieve their business outcomes faster with technology that does more. Are you the tech-savvy, cloud loving person that has Cloud and IT Service Management blood running in their veins? Do you want to be that key person that helps our strategic enterprise customers to achieve the most … your energy from helping your customers succeed in making their transformational cloud projects real? As Customer Success Account Manager (CSAM), you are the primary delivery lead and a partner for our more strategic public sector customers, empowering them to achieve more by accelerating their value realization across our Digital ...

professionally and make a significant contribution to the advancement of high-performance computing and AI infrastructure. Key Responsibilities As a member of the services delivery team, you will collaborate with consultants and client stakeholders to design and implement sophisticated HPC/AI cluster and network architectures. You will oversee ...

professionally and make a significant contribution to the advancement of high-performance computing and AI infrastructure. Key Responsibilities As a member of the services delivery team, you will collaborate with consultants and client stakeholders to design and implement sophisticated HPC/AI cluster and network architectures. You will oversee ...

recruitment and onboarding to reward and engagement, and beyond. What You'll Do Lead and inspire a team of People Advisors, fostering collaboration and service excellence. Own and optimise HR systems (SuccessFactors, ATS, SharePoint), ensuring smooth operations. Deliver data-driven insights to inform People strategy and business decisions. Shape … scheme Holiday purchase scheme Essential Skills What We're Looking For Proven People Operations or Operational managerial experience with a track record of delivery, execution and results. Strong systems expertise and technology mindset with ability to troubleshoot (HRIS such as SuccessFactors/SAP). Solid understanding of optimising people ...

estates assurance. Managing and developing maintenance processes aligned with statutory and NHS standards. Providing leadership to teams, ensuring continuous improvement and customer-focused service delivery. Acting as the technical and managerial lead for systems under your control. The successful Development candidate will have: Degree … asset management Benefits of the Systems and Development Manager will include: Generous annual leave: starting at 27 days plus public holidays, rising with service Sought after pension scheme: one of the most comprehensive schemes available Flexible working options and family-friendly policies Learning and development opportunities: tailored to help ...