13 of 13 Service Delivery Jobs in Cambridgeshire

loyal, long-term customers is your thing, this role was built for you. When ERP software sits at the heart of a business, customer service isnt a function its a promise. At Khaos Control , that promise has powered UK retailers for over 25 years, helping ambitious SMEs and complex … multi-channel businesses grow with confidence. Now, as we continue to scale our award-winning ERP SaaS platform, were looking for a Service Delivery/Customer Support Manager who thrives on ownership, leadership, and delivering reassurance when it matters most. This is a senior, hands-on leadership role ...

Macclesfield ! As a key member of the global account team, the Senior IDM Program Coordinator plays a critical role in delivering high-quality, attentive service for Identity Management (IDM) services and providing Vendor Management System (VMS) related support for KellyOCG’s global strategic MSP client. This customer-focused role … will ensure smooth operations for end users worldwide by managing both technical and user-related queries with strong attention to detail, maintaining excellent service standards. Working in a fast-paced and dynamic environment, the Senior IDM Program Coordinator is responsible for troubleshooting complex issues, guiding stakeholders through system processes ...

Service Desk Analyst, you will play a crucial role in supporting our business customers as a member of the Service Desk team. Role Please note that this is an apprenticeship position and therefore anyone with more than six months professional experience working in relevant job role … Technician Apprenticeship. Your primary responsibilities will include providing technical support, troubleshooting issues, creating comprehensive documentation, and adhering to established ITIL processes to ensure the delivery of high-quality and responsive service to all business customers. Collaboration with team members to handle escalations and facilitate knowledge transfer will also ...

Principal Service Manager, Cambridge Roc Technologies delivers secure, transformational IT solutions across the UK, combining resilient infrastructure, advanced cyber security, intelligent automation, and modern cloud services. Our services are supported by a 24/7 Managed Services Operations Centre and backed by industry-leading security accreditations. As a Principal … Service Manager, you will be a senior leader responsible for the overall health, success, and growth of strategic customer relationships. Acting as a trusted advisor, you will ensure services are delivered effectively, customers realise value, and long-term satisfaction and retention are achieved. This is a high-impact role ...

Service Desk Analyst - Saffron Building Society is seeking a Service Desk Analyst to join our team on a full-time, permanent basis, based in Saffron Walden, Essex . Applicants must have a full UK driving licence, access to their own transport, and be able to commute daily … occasional travel to branch locations will be required. This is an entry-level opportunity into IT, ideal for someone with strong customer service skills and a keen interest in technology. Why Saffron Building Society: At Saffron Building Society, we believe happiness comes from within - including Money Happiness. ...

Knowledge/Continuous Service Improvement Manager Location: Huntingdon, UK Clearance Level: High 'DV Vetting' UNLEASH YOUR POTENTIAL Everything we do is built on a commitment to do the right thing for our customers, our people and our community. Our mission and our values guide the way we do business. … meeting to gather, prioritise, review and coordinate CSI activities. Manage the CSI Register, ensuring proposals are recorded and managed through to completion. Work with service owners, Service Delivery Managers (SDMs) and process managers to capture and progress improvement opportunities. Key Competencies: Communication Verbal, written (including technical documentation ...

will ensure systems are reliable, user-focused, integrated with wider business tools, and capable of supporting effective operational planning, statutory compliance, performance reporting and service delivery.This role combines technical systems expertise with strong stakeholder engagement, project management and data governance. The postholder will champion digital innovation within the Facilities … systems and processes. Key Responsibilities 1. Systems Management & Development Lead the configuration, development and ongoing optimisation of the CAFM system to support service delivery, compliance and performance management. Manage system upgrades, patches, integrations and testing to minimise disruption and ensure reliability. Work closely with FM teams to identify ...

being part of a collaborative, forward-thinking organisation that values development, technical expertise and long-term careers.’ About the role: Reporting directly to the Service Delivery Manager, you will collaborate with the team onsite to deliver exceptional Sharp Services to a diverse client base. In this role … clients feel confident their issues are being investigated and resolved Meet agreed key performance indicators (KPIs) - to maintain a consistently high standard of service across Sharp Commit to personal development - actively enhancing technical knowledge and proficiency Organise and prioritise daily tasks - to deliver service aligned with client expectations ...

loyal, long-term customers is your thing, this role was built for you. When ERP software sits at the heart of a business, customer service isnt a function its a promise. At Khaos Control , that promise has powered UK retailers for over 25 years, helping ambitious SMEs and complex ...

Systems Manager. You will be responsible for contributing to the IT strategy of the business, as well as other It aspects such as security, service delivery, and architecture. This role would suit an IT Support Engineer that wants to work a varied role as an Assistant IT Manager ...

Field Service Engineer Salary: £30,000 + overtime opportunities Package: Company van, fuel, and full benefits package Location: Bedfordshire/Cambridgeshire Overview We are seeking a Field Service Engineer to support, maintain and commission a range of electro-mechanical and software-driven systems. This field-based position combines … remote diagnostics, on-site technical work, customer interaction and occasional installation activity. You will work within a wider service function to ensure equipment operates safely, reliably and in line with customer expectations. This opportunity is ideal for a technically minded individual who enjoys hands-on problem-solving and representing ...

Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner … integrity. Proven faultfinding capabilities. Self-motivated and able to motivate others. Well organised with excellent documentation skills. Capable of working in a demand driven service with the ability to cultivate customer focused service delivery. Excellent written and verbal skills. Accomplished presentation skills. Experience of managing a team, including ...

estates assurance. Managing and developing maintenance processes aligned with statutory and NHS standards. Providing leadership to teams, ensuring continuous improvement and customer-focused service delivery. Acting as the technical and managerial lead for systems under your control. The successful Development candidate will have: Degree … asset management Benefits of the Systems and Development Manager will include: Generous annual leave: starting at 27 days plus public holidays, rising with service Sought after pension scheme: one of the most comprehensive schemes available Flexible working options and family-friendly policies Learning and development opportunities: tailored to help ...