1 to 25 of 32 Service Delivery Jobs in Cambridgeshire

Payroll Service Delivery Manager within Zellis Managed Services, you will report to the Service Delivery Director and lead a team of 10–20 Payroll, HR, and operational professionals. Your primary responsibility is to ensure the effective and efficient delivery of high-quality services … clients, in alignment with Zellis standards and legislative requirements. You will be accountable for the end-to-end service delivery for your customer portfolio (UK/Ireland), supported by teams across UK, Ireland, and India. This role demands strong leadership, strategic thinking, and a commitment to continuous improvement. ...

Nutshell We have a fantastic opportunity for a Service Delivery Engineer to join our team within Vistry Services. You may be based out of our Leicester or Peterborough offices but travel may be required to both. As our Service Delivery Engineer, you will provide first class … level of customer service to all users, you will be a 2nd line escalation point for the service desk. A key element to the role is being visible within the business, provide onsite support to users irrespective of their location. We value in-person collaboration and team culture ...

Life on the team As a Lead Delivery Manager within Computacenter you will be accountable for leading and managing service and change delivery for an account, a group of accounts or for a significant area of service within one of our larger accounts. You will lead … effective governance model to make sure that your services deliver what we have promised to our customer and to our organisation. This means meeting service levels, meeting financial targets and supporting our Group Services colleague to grow the business and drive overall customer satisfaction, through the delivery ...

Join Capita Public Service as Finance & Procurement Service Lead Capita is seeking an experienced Finance & Procurement Service Lead to design and implement high-quality, user-centric shared services for one of our key strategic clients. This is a unique opportunity to shape service delivery across … solution that includes a multi-channel contact centre, correspondence services, a data warehouse, and automation and AI capabilities. Ready to lead the design and delivery of future-facing Finance & Procurement services for a major transformation programme? Apply now and help shape the next generation of service excellence ...

Nutshell We have a fantastic opportunity for a Service Delivery Engineer to join our team within Vistry Services. You may be based out of our Leicester or Peterborough offices but travel may be required to both. As our Service Delivery Engineer, you will provide first class … level of customer service to all users, you will be a 2nd line escalation point for the service desk click apply for full job details ...

Join Capita Public Service as HR & Payroll Services Lead Capita is seeking an experienced HR & Payroll Services Lead to design and implement high-quality, user-centric shared services for one of our key strategic clients. This is a unique opportunity to shape service delivery across a multi … solution that includes a multi-channel contact centre, correspondence services, a data warehouse, and automation and AI capabilities. Ready to lead the design and delivery of future-facing HR & Payroll services for a major transformation programme? Apply now and help shape the next generation of service excellence ...

Join Capita Public Service as HR & Payroll Services Lead Capita is seeking an experienced HR & Payroll Services Lead to design and implement high-quality, user-centric shared services for one of our key strategic clients. This is a unique opportunity to shape service delivery across a multi … solution that includes a multi-channel contact centre, correspondence services, a data warehouse, and automation and AI capabilities. Ready to lead the design and delivery of future-facing HR & Payroll services for a major transformation programme? Apply now and help shape the next generation of service excellence ...

Title: Service Delivery Analyst (Remote) Employment Type: Remote (Part-Time/Contract) Location: Remote within one of the following countries: United States, United Kingdom, Canada, Ireland, Australia, or New Zealand. Compensation: Estimated range: USD 5,000–8,000 per month, depending on location, experience, scope of responsibilities … full-time schedule. About the Role This role supports day-to-day operational, content, research, data, and AI-related activities to help ensure smooth delivery across multiple projects in a fully remote environment. You will collaborate closely with the team to keep information organised, tasks on track, and workflows ...

Title: Service Delivery Analyst (Remote) Employment Type: Remote (Part-Time/Contract) Location: Remote within one of the following countries: United States, United Kingdom, Canada, Ireland, Australia, or New Zealand. Compensation: Estimated range: USD 5,000–8,000 per month, depending on location, experience, scope of responsibilities … full-time schedule. About the Role This role supports day-to-day operational, content, research, data, and AI-related activities to help ensure smooth delivery across multiple projects in a fully remote environment. You will collaborate closely with the team to keep information organised, tasks on track, and workflows ...

Life on the team In short we drive the delivery of high-quality services and customer satisfaction. Our Delivery Leadership team is the central point of contact into Group Delivery for Customers and Service Management. We are responsible to consistently deliver high quality competitive Group Delivery … services, delighting our customers, and ensuring services are being delivered against measures that matter around quality and innovation. What youll do As a Customer Delivery Manager (In-life) you will be responsible for the delivery of services to Computacenter customers. Youll be part of a team of Service ...

sales cycle, and identifying ways to maximise revenue across both new and existing accounts. You ll work closely with internal teams to ensure exceptional service delivery and to support the organisation s strategic objectives. Key Responsibilities: Proactively identify and develop new business opportunities across targeted markets Build, nurture …/exceed agreed sales targets Conduct market research to identify trends, competitor activity, and opportunities for growth Collaborate with operational teams to ensure seamless service delivery About You: Proven experience in a Business Development, Sales, or Account Management role A self-starter with a proactive and resilient approach ...

Customer Service Executive - Peterborough - 27/31k + Benefits ALH Recruitment are looking to recruit a Customer Service Exec with immediate effect for our client, an industry leader who have their HQ based in Peterborough. The Customer Service Exec/Client Success Executive plays a key role … ensuring exceptional client experience and satisfaction. This role involves reviewing service performance, generating insightful reports, and proactively managing client needs across tickets, projects, and internal tasks. It will also involve acting as an escalation point and therefore require strong communication skills, attention to detail, and a proactive approach ...

encouraged to thrive. Where will you be working? At M Group Telecom, were enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future. We deliver full network cycle services for fixed, private and mobile operators. Private networks- We find the best technology … shape. Want to come and be a part of it? What will you be doing? The Operations Manager will strategically lead our Service Desk and NOC functions, managing managers rather than performing day-to-day tasks, and reporting to the Service Delivery Director; you will set direction ...

will ensure systems are reliable, user-focused, integrated with wider business tools, and capable of supporting effective operational planning, statutory compliance, performance reporting and service delivery.This role combines technical systems expertise with strong stakeholder engagement, project management and data governance. The postholder will champion digital innovation within the Facilities … systems and processes. Key Responsibilities 1. Systems Management & Development Lead the configuration, development and ongoing optimisation of the CAFM system to support service delivery, compliance and performance management. Manage system upgrades, patches, integrations and testing to minimise disruption and ensure reliability. Work closely with FM teams to identify ...

Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner … Proven fault-finding capabilities Self-motivated and able to motivate others Well organised with excellent documentation skills Capable of working in a demand driven service with the ability to cultivate customer focused service delivery Excellent written and verbal skills Accomplished presentation skills Experience of managing a team ...

employees to succeed and realize their true IT potential. The Enterprise Support Specialist (EMEA) collaborates with business and IT experts to ensure effective technology service delivery. This individual will establish a rapport and build trust with stakeholders over time by delivering high-quality service outcomes. The Enterprise Support … Specialist (EMEA) must also understand and work within the guidelines of ITIL practices to deliver technology service, and agile techniques to deliver continuous improvement. ISC2 supports several security frameworks globally, this person must be familiar with security best practices that affect application configuration, change management and procurement. This role ...

Dynamics Sales Director and project teams to provide consultancy and pre-sales support across a wide client base. The role includes hands-on solution delivery with pre-sales activities, including demonstrations and detailed scoping. You'll be responsible for the full lifecycle from requirements gathering to delivery, across … consultancy engagements and full project implementations. Key Skills Lead Pre-Sales (demos, scoping, client presentations) D365CE Consulting (Functional) End-to-end project lifecycle delivery Strong documentation and business analysis skills Deep product knowledge of D365CE (CRM) modules and configuration Ability to produce accurate estimates for service delivery ...

Dynamics Sales Director and project teams to provide consultancy and pre-sales support across a wide client base. The role includes hands-on solution delivery with pre-sales activities, including demonstrations and detailed scoping. You'll be responsible for the full lifecycle from requirements gathering to delivery, across … consultancy engagements and full project implementations. Key Skills Lead Pre-Sales (demos, scoping, client presentations) D365CE Consulting (Functional) End-to-end project lifecycle delivery Strong documentation and business analysis skills Deep product knowledge of D365CE (CRM) modules and configuration Ability to produce accurate estimates for service delivery ...

with HCX Location: United Kingdom Company: LTIMindtree Experience: 10+ Years Job Type: Full-time/Contract Responsibilities You will partner with program managers and service delivery teams to plan architect and guide complex infrastructure deployments and migrations for large enterprise customers moving customers from onpremises VMware environments … deployment Ability to communicate effectively with corporate customers possess an understanding of the onboarding process and demonstrate a vision for the future Excellent customer service skills good oral and written communication skills proven ability to handle difficult and sensitive situations involving the most critical and politically charged customer situations ...

presentations with customers and tailor content to audience as appropriate Author and deliver network designs, statements of work (SOWs) and technical project plans incorporating service and program management activities. Understand the competitive landscape and have the ability to clearly articulate the technical differentiation and value proposition associated with … needs into technology solutions 10+ years in a customer/client facing technical role (Pre/Post Sales, Sales Engineering, Consulting, Solutions Architecture, Service Delivery, etc.) with a strong knowledge of various network architectures, virtualization, Cloud, Unified Communications and mobility solutions. Demonstrated and verifiable track record of prior ...

this leading global professional services firm. You'll play a key role in improving how client projects are delivered by streamlining operations, enhancing service quality, and driving long-term efficiency across global matters. This is a high-impact role working closely with partners, clients, and internal business teams … identify what can work better and lead practical, strategic improvements. Key Responsibilities of the eDiscovery Senior Technical Specialist Oversee quality and project delivery - Ensure all eDiscovery projects meet defined quality standards, from initial planning through to completion, maintaining full accountability for process integrity Provide technical and project leadership - Manage ...

this leading global professional services firm. You'll play a key role in improving how client projects are delivered by streamlining operations, enhancing service quality, and driving long-term efficiency across global matters. This is a high-impact role working closely with partners, clients, and internal business teams … identify what can work better and lead practical, strategic improvements. Key Responsibilities of the eDiscovery Senior Technical Specialist Oversee quality and project delivery - Ensure all eDiscovery projects meet defined quality standards, from initial planning through to completion, maintaining full accountability for process integrity Provide technical and project leadership - Manage ...

process development. Ensure adherence to statutory, health & safety, and quality standards. Lead and motivate a team, driving a culture of excellence and customer-focused service delivery. About You We’re looking for someone who can combine technical expertise with strong leadership skills. You should have: A degree ...

product roadmap. Design solutions and demonstrate the platform's value to technical and non-technical clients. Anticipate merchant needs, transitioning from reactive to proactive service delivery. Manage on-site engagements, conduct technical health reviews, and support critical launches. Qualifications: Experience in Account Management, Solutions Engineering, or Technical Support, with ...

KPIs and compliance documentation (including FOI, ERIC returns, CAS alerts). Ensure all BEM operational processes and data systems support safe, efficient and compliant service delivery. Plan and programme PPM and reactive maintenance tasks, ensuring appropriate risk prioritisation. Provide specialist advice on building engineering systems across a large, complex ...