16 of 16 Service Delivery Jobs in Cambridgeshire

Life on the team As a Lead Delivery Manager within Computacenter you will be accountable for leading and managing service and change delivery for an account, a group of accounts or for a significant area of service within one of our larger accounts. You will lead … effective governance model to make sure that your services deliver what we have promised to our customer and to our organisation. This means meeting service levels, meeting financial targets and supporting our Group Services colleague to grow the business and drive overall customer satisfaction, through the delivery ...

Life on the team In short we drive the delivery of high-quality services and customer satisfaction. Our Delivery Leadership team is the central point of contact into Group Delivery for Customers and Service Management. We are responsible to consistently deliver high quality competitive Group Delivery … services, delighting our customers, and ensuring services are being delivered against measures that matter around quality and innovation. What youll do As a Customer Delivery Manager (In-life) you will be responsible for the delivery of services to Computacenter customers. Youll be part of a team of Service ...

opened up several career opportunities for cybersecurity professionals. This role is working within the fast-paced, dynamic and varied Ops team delivering an excellent service to clients, and is ideally suited to a cyber-security professional looking for a fast-paced scale-up environment, where hard work is rewarded … Ideally you will have at least one year of commercial experience in a client-facing role with a cybersecurity focus- i.e. Consultant, Technical Support, Service Delivery, Operations Engineer etc. This company values a strong academic history so is looking for a 2.1 or 1st class degree in Computer ...

Customer Service Executive - Peterborough - 27/31k + Benefits ALH Recruitment are looking to recruit a Customer Service Exec with immediate effect for our client, an industry leader who have their HQ based in Peterborough. The Customer Service Exec/Client Success Executive plays a key role … ensuring exceptional client experience and satisfaction. This role involves reviewing service performance, generating insightful reports, and proactively managing client needs across tickets, projects, and internal tasks. It will also involve acting as an escalation point and therefore require strong communication skills, attention to detail, and a proactive approach ...

Knowledge/Continuous Service Improvement Manager Location: Huntingdon, UK Clearance Level: High 'DV Vetting' UNLEASH YOUR POTENTIAL Everything we do is built on a commitment to do the right thing for our customers, our people and our community. Our mission and our values guide the way we do business. … meeting to gather, prioritise, review and coordinate CSI activities. Manage the CSI Register, ensuring proposals are recorded and managed through to completion. Work with service owners, Service Delivery Managers (SDMs) and process managers to capture and progress improvement opportunities. Key Competencies: Communication Verbal, written (including technical documentation ...

/ITSM best practice into proposals. Key Responsibilities: Develop clear, compelling bid responses aligned with client requirements and industry best practice. Collaborate with SMEs, service architects, and delivery teams to translate complex technical concepts into client‐friendly language. Participate in bid reviews and contribute to win strategies. Ensure … proposals meet governance standards and contractual requirements. Incorporate ITIL/ITSM principles into service descriptions and operating models. Experience & Skills: Proven experience as a Bid Writer or Proposal Specialist within IT Managed Services. Strong knowledge of ITSM frameworks and ITIL principles. Excellent written and verbal communication skills. Familiarity with ...

cloud, cyber security, or managed support Product knowledge: Hardware & software, managed services, cloud solutions (Azure, AWS, M365), cyber security, network infrastructure Understanding of IT service delivery: SLAs, service contracts, ITIL, recurring revenue models Experience with technical sales cycles involving IT managers, CTOs, and business stakeholders Additional Skills ...

Manager to take ownership of a portfolio of clients. You'll have the opportunity to be the primary point of contact, ensuring exceptional client service, commercial delivery and strong stakeholder relationships. What you'll do Manage day-to-day service delivery and client relationships Drive revenue … growth and profitability across your portfolio Build trusted partnerships and secure strong client satisfaction Work closely with operations to ensure high-quality delivery Provide accurate reporting and support proposition development What we're looking for Experience in Pensions administration, consulting or client management Strong understanding of the UK Pensions ...

will ensure systems are reliable, user-focused, integrated with wider business tools, and capable of supporting effective operational planning, statutory compliance, performance reporting and service delivery.This role combines technical systems expertise with strong stakeholder engagement, project management and data governance. The postholder will champion digital innovation within the Facilities … systems and processes. Key Responsibilities 1. Systems Management & Development Lead the configuration, development and ongoing optimisation of the CAFM system to support service delivery, compliance and performance management. Manage system upgrades, patches, integrations and testing to minimise disruption and ensure reliability. Work closely with FM teams to identify ...

This is a senior operational IT leadership role, responsible for the day-to-day delivery of IT services across a fantastic non-profit organisation. The IT Lead acts as the operational backbone of the IT function, ensuring stability, security and performance while enabling senior leadership to focus on strategy … transformation. Key Responsibilities Lead and manage IT operations, including support, infrastructure, security and service delivery Line manage and develop the IT management team, ensuring effective resourcing and coverage Oversee cyber security, infrastructure performance and operational risk management Ensure a high-performing service desk and effective onboarding/ ...

This is a senior operational IT leadership role, responsible for the day-to-day delivery of IT services across a fantastic non-profit organisation. You will act as the operational backbone of the IT function, ensuring stability, security and performance while enabling senior leadership to focus on strategy … transformation. Key Responsibilities Lead and manage IT operations, including support, infrastructure, security and service delivery Line manage and develop the IT management team, ensuring effective resourcing and coverage Oversee cyber security, infrastructure performance and operational risk management Ensure a high-performing service desk and effective onboarding/ ...

trusted technical advisor for our customer. This role is ideal for someone passionate about cloud-first strategy, Azure migration, managed cloud services, and continuous service improvement within a modern managed services environment. This position plays a critical role in helping our customer transition, optimise, and operate Azure-based platforms … PaaS, and hybrid environments, within a managed services framework. Lead and support Azure migration initiatives, including assessment, planning, execution, and post-migration optimisation. Drive service improvement through cloud optimisation, cost management (FinOps), automation, and modernisation initiatives. Ensure all infrastructure and Azure cloud services are secure, resilient, compliant, and aligned ...

experienced IT Support Engineer looking to take the next step in your career? Chapman Tate Associates is working with a dynamic Managed Service Provider (MSP) based in Bradford, seeking a talented professional to join their growing team. What you'll do: Provide exceptional 2nd and 3rd line support across … range of technologies. Troubleshoot complex issues and deliver effective solutions for diverse client environments. Work closely with clients to ensure smooth operations and outstanding service delivery. What we're looking for: Strong background in IT support within MSP or similar environments. Hands-on experience with Windows Server, Active Directory ...

Field Service Engineer Salary: £30,000 + overtime opportunities Package: Company van, fuel, and full benefits package Location: Bedfordshire/Cambridgeshire Overview We are seeking a Field Service Engineer to support, maintain and commission a range of electro-mechanical and software-driven systems. This field-based position combines … remote diagnostics, on-site technical work, customer interaction and occasional installation activity. You will work within a wider service function to ensure equipment operates safely, reliably and in line with customer expectations. This opportunity is ideal for a technically minded individual who enjoys hands-on problem-solving and representing ...

estates assurance. Managing and developing maintenance processes aligned with statutory and NHS standards. Providing leadership to teams, ensuring continuous improvement and customer-focused service delivery. Acting as the technical and managerial lead for systems under your control. The successful Development candidate will have: Degree … asset management Benefits of the Systems and Development Manager will include: Generous annual leave: starting at 27 days plus public holidays, rising with service Sought after pension scheme: one of the most comprehensive schemes available Flexible working options and family-friendly policies Learning and development opportunities: tailored to help ...

required. Your main duties would be to contribute to the effective running of the Business Support team; to deliver a high quality, customer focussed service responding to queries; To help maintain the ERP systems we support, to ensure that these meet statutory requirements and customer needs. The Business Systems … various LGSS ERP platforms, including but not limited to ERP systems. You will be responsible for: Act as first point of contact for Shared Service systems to help and support system users perform their tasks more effectively, escalating more technical problems to System Support Analysts as appropriate Perform daily ...