24 of 24 Service Delivery Jobs in Cambridgeshire

Nutshell We have a fantastic opportunity for a Service Delivery Engineer to join our team within Vistry Services. You may be based out of our Leicester or Peterborough offices but travel may be required to both. As our Service Delivery Engineer, you will provide first class … level of customer service to all users, you will be a 2nd line escalation point for the service desk. A key element to the role is being visible within the business, provide onsite support to users irrespective of their location. We value in-person collaboration and team culture ...

Life on the team As a Lead Delivery Manager within Computacenter you will be accountable for leading and managing service and change delivery for an account, a group of accounts or for a significant area of service within one of our larger accounts. You will lead … effective governance model to make sure that your services deliver what we have promised to our customer and to our organisation. This means meeting service levels, meeting financial targets and supporting our Group Services colleague to grow the business and drive overall customer satisfaction, through the delivery ...

Life on the team As a Lead Delivery Manager within Computacenter you will be accountable for leading and managing service and change delivery for an account, a group of accounts or for a significant area of service within one of our larger accounts. You will lead … effective governance model to make sure that your services deliver what we have promised to our customer and to our organisation. This means meeting service levels, meeting financial targets and supporting our Group Services colleague to grow the business and drive overall customer satisfaction, through the delivery ...

Nutshell We have a fantastic opportunity for a Service Delivery Engineer to join our team within Vistry Services. You may be based out of our Leicester or Peterborough offices but travel may be required to both. As our Service Delivery Engineer, you will provide first class … level of customer service to all users, you will be a 2nd line escalation point for the service desk click apply for full job details ...

details Location: Birmingham, London, Manchester Capability: Advisory Experience Level: Senior Manager Type: Full Time or Part Time Service Line: Corp Svs& People Contract type: Permanent Job Description Oracle Payroll and HCM Senior Manager The Team Powered Enterprise is KPMG's world-class accelerated Enterprise Business Transformation approach for cloud … Investment. This solution combines the breadth and scale of KPMG's leading practice, capabilities and insight into a complete solution for an effective service management back-office solution. The Powered Apps teams are communities of technology focussed professionals who work together to deliver KPMG Powered Enterprise though a standardised ...

Life on the team In short we drive the delivery of high-quality services and customer satisfaction. Our Delivery Leadership team is the central point of contact into Group Delivery for Customers and Service Management. We are responsible to consistently deliver high quality competitive Group Delivery … services, delighting our customers, and ensuring services are being delivered against measures that matter around quality and innovation. What youll do As a Customer Delivery Manager (In-life) you will be responsible for the delivery of services to Computacenter customers. Youll be part of a team of Service ...

Customer Service Executive - Peterborough - 27/31k + Benefits ALH Recruitment are looking to recruit a Customer Service Exec with immediate effect for our client, an industry leader who have their HQ based in Peterborough. The Customer Service Exec/Client Success Executive plays a key role … ensuring exceptional client experience and satisfaction. This role involves reviewing service performance, generating insightful reports, and proactively managing client needs across tickets, projects, and internal tasks. It will also involve acting as an escalation point and therefore require strong communication skills, attention to detail, and a proactive approach ...

details Location: Birmingham, London, Manchester Capability: Advisory Experience Level: Senior Manager Type: Full Time Service Line: Corp Svs& People Contract type: Permanent Job Description T he Team Technology is one of the KPMG's priority investment areas – Connected Technology services the whole of the KPMG client-side business portfolio … through delivery of core technology, transformational processes and managed services capabilities, collaboration and innovation development services and building of our Alliances network. Our integrated capability teams design, build and operate flexible technology enabled solutions for clients to help them solve the most complex business problems and transform their operations. ...

details Location: London, Manchester Capability: Advisory Experience Level: Senior Manager Type: Full Time Service Line: Corp Svs& People Contract type: Permanent Job Description The team Technology is one of the KPMG's priority investment areas – Connected Technology services the whole of the KPMG client-side business portfolio through delivery … Investment. This solution combines the breadth and scale of KPMG's leading practice, capabilities and insight into a complete solution for an effective service management back-office solution. The Powered Apps teams are communities of technology focussed professionals who work together to deliver KPMG Powered Enterprise though a standardised ...

develop and implement personalized and targeted marketing and engagement strategies for assigned accounts to support adoption, cross-sell and up-sell strategies. Cross Functional Delivery: Lead the virtual Account Team, including Customer Engagement, Strategic Consulting, and Product, fostering collaboration within the virtual account team to deliver comprehensive support … meet client objectives and value outcomes effectively. Oversee key service delivery metrics including: service quality and response times, engagement metrics to evaluate customer engagement and predict and identify issues early that could impact customer retention. Customer Advocacy & Escalation Management: Advocate internally for customer needs, risks, and opportunities. ...

strategic solutions that marry cloud engineering, security posture, and operational scalability for enterprise and public sector clients. This individual will collaborate across pre-sales, service delivery, security operations, and customer success teams, helping shape architecture roadmaps, improve security maturity and ensure successful implementation of complex hybrid cloud … security solutions. Solution Architect – Key Responsibilities Lead the design and delivery of hybrid cloud and Azure-based solutions. Translate customer requirements into secure, scalable technical architecture. Embed MDR and cyber resilience into solutions, working closely with SOC/security teams. Provide architectural guidance across pre-sales, delivery ...

encouraged to thrive. Where will you be working? At M Group Telecom, were enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future. We deliver full network cycle services for fixed, private and mobile operators. Private networks- We find the best technology … shape. Want to come and be a part of it? What will you be doing? The Operations Manager will strategically lead our Service Desk and NOC functions, managing managers rather than performing day-to-day tasks, and reporting to the Service Delivery Director; you will set direction ...

will ensure systems are reliable, user-focused, integrated with wider business tools, and capable of supporting effective operational planning, statutory compliance, performance reporting and service delivery.This role combines technical systems expertise with strong stakeholder engagement, project management and data governance. The postholder will champion digital innovation within the Facilities … systems and processes. Key Responsibilities 1. Systems Management & Development Lead the configuration, development and ongoing optimisation of the CAFM system to support service delivery, compliance and performance management. Manage system upgrades, patches, integrations and testing to minimise disruption and ensure reliability. Work closely with FM teams to identify ...

Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner … Proven fault-finding capabilities Self-motivated and able to motivate others Well organised with excellent documentation skills Capable of working in a demand driven service with the ability to cultivate customer focused service delivery Excellent written and verbal skills Accomplished presentation skills Experience of managing a team ...

qualification through to securing the first foundational project and contract negotiation. Creative Commercial Structuring: Be commercially astute, developing creative commercial models that align our service delivery with the customer's desired business outcomes. Skills, Knowledge and Expertise Track Record in New Logo Success: A strong, verifiable history ...

process development. Ensure adherence to statutory, health & safety, and quality standards. Lead and motivate a team, driving a culture of excellence and customer-focused service delivery. About You We’re looking for someone who can combine technical expertise with strong leadership skills. You should have: A degree ...

product roadmap. Design solutions and demonstrate the platform's value to technical and non-technical clients. Anticipate merchant needs, transitioning from reactive to proactive service delivery. Manage on-site engagements, conduct technical health reviews, and support critical launches. Qualifications: Experience in Account Management, Solutions Engineering, or Technical Support, with ...

KPIs and compliance documentation (including FOI, ERIC returns, CAS alerts). Ensure all BEM operational processes and data systems support safe, efficient and compliant service delivery. Plan and programme PPM and reactive maintenance tasks, ensuring appropriate risk prioritisation. Provide specialist advice on building engineering systems across a large, complex ...

this approach and our success. Key to success will be to work as part of a close-knit team, with a customer centric service focus. You will be working closely with customers by providing day-to-day technical support, assisting, and contributing to overall technical governance and leadership, technical … excellence, and continual service improvement. Communication and collaboration are paramount to this role, you will work closely with a variety of internal and external business and will be continually engaged and collaborating with our clients. KEY RESPONSIBILITIES: Take ownership of request raised by Bytes CSP clients or CSP resellers ...

impact of our data, you will help ensure our scientific and regulatory teams operate at full capacity, maintaining impartiality, resilience, and consistently high-quality service delivery. Key Responsibilities Line management and coaching to our Data Analysts and Associate Analyst. Continually exploring and building the team's ability … into insights. Maintain product metadata and advocate for improvements. Seeking opportunities to continually improve the efficiency of our reporting and analytics products and coordinate delivery and maintenance of analytics products. Build and support data visualisations for effective decision making alongside streamlining our regulatory reporting requirements. As a valued employee ...

trusted advisor to customers, helping them make confident, informed decisions. Maintain up-to-date subject matter expertise in relevant Idox Local Government service areas e.g. Built Environment, Address Data Solutions, Public Protection. Share knowledge and best practices with colleagues, supporting cross-skilling and team development. Contribute to the continuous … improvement across onboarding and wider professional services delivery processes. To be successful, you should bring: Hands-on experience using Idox software solutions (or similar Local Authority). A good understanding of Council processes in areas such as in Public Protection or Regulatory Services. Previous experience in software consultancy ...

recruitment and onboarding to reward and engagement, and beyond. What You'll Do Lead and inspire a team of People Advisors, fostering collaboration and service excellence. Own and optimise HR systems (SuccessFactors, ATS, SharePoint), ensuring smooth operations. Deliver data-driven insights to inform People strategy and business decisions. Shape … scheme Holiday purchase scheme Essential Skills What We're Looking For Proven People Operations or Operational managerial experience with a track record of delivery, execution and results. Strong systems expertise and technology mindset with ability to troubleshoot (HRIS such as SuccessFactors/SAP). Solid understanding of optimising people ...

estates assurance. Managing and developing maintenance processes aligned with statutory and NHS standards. Providing leadership to teams, ensuring continuous improvement and customer-focused service delivery. Acting as the technical and managerial lead for systems under your control. The successful Development candidate will have: Degree … asset management Benefits of the Systems and Development Manager will include: Generous annual leave: starting at 27 days plus public holidays, rising with service Sought after pension scheme: one of the most comprehensive schemes available Flexible working options and family-friendly policies Learning and development opportunities: tailored to help ...

estates assurance. Managing and developing maintenance processes aligned with statutory and NHS standards. Providing leadership to teams, ensuring continuous improvement and customer-focused service delivery. Acting as the technical and managerial lead for systems under your control. The successful Development candidate will have: Degree … asset management Benefits of the Systems and Development Manager will include: Generous annual leave: starting at 27 days plus public holidays, rising with service Sought after pension scheme: one of the most comprehensive schemes available Flexible working options and family-friendly policies Learning and development opportunities: tailored to help ...