Jobs 1 to 12 of 12

Service Desk Analyst

Sheffield, South Yorkshire -
The Bridge Ltd
To contribute to information sharing, developing a supportive relationship with team members; through team briefings Candidates will have experience of the following: - Experience of working in a IT Service Desk environment taking a large number of calls per shift - Experience of diagnosing and resolving IT related incidents/faults on Local...
Rate: From £0 to £120 per day
Posted: 5 days ago

Service Desk Analyst

Sheffield, South Yorkshire -
Oscar Associates (UK) Ltd
My client, a public sector organisation, currently have a requirement for a Service Desk Analyst to help support their current It Infrastructure. The role is for an initial 6 months; however an extension is something that is very likely. The client requires somebody with good telephone manner and previous experience...
Rate: £15 per hour
Posted: 6 days ago

Service Desk Analyst

Leeds -
Hays IT - Uk Posting account
Role To provide the first point of contact for our customers and to provide a first time fix wherever possible. To effectively triage calls so that if they are escalated initial checks have been done effectively and good investigative detail is provided for other IT teams. Duties - Responsible for providing...
Salary: £18000.00 - £22000.00 per annum
Posted: 25 days ago

Service Desk Analyst - Leeds - Permanent

Leeds, West Yorkshire -
Lorien Resourcing
The Service Desk Analyst will be responsible for the following: The key role of a service desk analyst is to provide first line support and offer problem resolution to external customers and staff, assisting them with hardware and software problems via the phone and email to agreed KPI's/SLA'...
Salary: £20000 - £23000 per annum + Benefits
Posted: 3 days ago

1st Line support / Service Desk Analyst

Bradford -
Hays IT - Uk Posting account
The role entails working on a busy service desk, providing 1st line support to over 4000 users, resolving queries and issues within the first instance. Password resets / remote access (desktop / Laptops / Iphone and Blackberries / Call logging, Call escalation etc. You will work to SLA's / KPI's all focussed around...
Rate: £9.00 - £11.00 per hour
Posted: 16 days ago

Service Desk Analyst / Technician - Leeds

Leeds -
Hays IT - Uk Posting account
We are currently recruiting for multiple Service Desk Analysts and Technicians to join an NHS organisation at various levels. The NHS Client are looking for potential Service Desk candidates who are immediately available and who have previous experience of working on a busy HelpDesk. Candidates wishing to apply must have...
Rate: £10.00 - £13.68 per hour + Negotiable
Posted: 25 days ago

Service Desk Support Analyst - SQL Leeds (2nd / 3rd Line)

Leeds, West Yorkshire -
Staffline Express / Group
Duties and Responsibilities: Main Responsibilities: - Responsible for 2nd and 3rd line support functions as part of the Service Desk; - Investigate, analyse and problem solve Service Desk Incidents using SQL; - Liaise and problem solve with Developers and with Third Party subcontractors; - Install software updates to Customer’s live environments; - Liaise with...
Salary: From £25,000 to £35,000 per annum
Posted: 3 days ago

Service Desk Analyst

Leeds -
Hays IT - Uk Posting account
Working in an ITIL environment, this role requires someone who has previous Service Desk experience and excellent customer service skills. Key Skills Strong knowledge of Windows XP, 7 and Server 2003/2008 are required. Active Directory, Exchange and Office 2007 experience will also be vital. An MCP OR CCA will...
Salary: £20000.00 - £24000.00 per annum
Posted: 12 days ago

Service Desk Analyst / Technical Support Analyst - Halifax

Halifax, West Yorkshire -
The Bridge Ltd
This exciting opportunity necessitates the following technical abilities: A high level of IT Literacy with Microsoft products - specifically Windows 7, MS Office 2010, Active Directory and Exchange. Knowledge of Support Packages including Service Management tools and Remote Access tools. Experience of working in ITIL led environments would be a distinct...
Salary: Up to £22,000 per annum Plus Benefits
Posted: 6 days ago

Service Desk Analyst

Harrogate, North Yorkshire -
Experis Ltd
Service Desk and Incident management... Active Directory environment with Microsoft Office products including Word Excel and Outlook in an MS Exchange Environment... Working knowledge of Blackberry (BES) Experience of using remote control applications to remote manage users PCs... Some understanding of Incident, Problem and Change Management processes. Experience of using...
Rate: £12.00 per hour
Posted: 3 days ago

Service Desk Analyst/IT Support Analyst - Wakefield

Wakefield, West Yorkshire -
Vertical IT
Logging calls into the company Service Management tool, received via phone, email or web services... * A good understanding of Microsoft technologies. * Ideally Windows 7 Desktops. * Windows Server 2003 onwards. * Windows XP onwards... SKILLS: Service Desk, Desktop support, Problem Solving, Excellent Communication Skills, Customer Service, Windows, Windows Server, Microsoft Office, Active...
Salary: £20000 - £22000 per annum + excellent benefits
Posted: 5 days ago

Service Desk Analyst - Leeds

Leeds, West Yorkshire -
Fruition IT Resources Limited
Record clearly and concisely the fault and resolution at a detailed level and in line with any timescales set out in the Service Level Agreement... ITIL awareness. Good sound knowledge of Windows XP, 7 & 8; MS Office, VPN, Remote access (VNC, Dameware, GoToAssist) Excellent troubleshooting and problem solving skills. Active...
Salary: £16000 - £20800 per annum + benefits
Posted: 4 days ago