Jobs 1 to 9 of 9

IT Service Desk Analyst - Leeds

Purpose of the Role. To work as part of the Service Team delivering high quality IT service to Addleshaw Goddard's internal customers. To. provide the first point of contact for our customers and to provide a first time fix wherever possible... effectively triage calls so that if they are...
Leeds, West Yorkshire -
Addleshaw Goddard
Posted: 9 days ago

First Line Service Desk Analyst

Problem management - conversion of ongoing issues into known problems. - Ensure that incidents are resolved in a timely manner to meet defined service level targets using ITIL processes... - Experience with service desk processes and ITIL... - A good level of IT literacy, to include MS Office. You may have experience of the...
North Yorkshire -
EasyWebRecruitment.com
Salary: £20k per annum
Posted: 3 days ago

Customer Service Desk Analyst

The role is responsible for controlling incident management for high priority incidents out of core business hours, and the role will cover the early and late shifts on the Service Desk... All contact to the Service Desk will be logged using the company's Service Management tool... * Incident Management for...
North Yorkshire -
Volt
Salary: Total Package £24,094
Posted: 2 days ago

Service Desk Analyst

We`re taking on new challenges around the world and exploring new ways to open up the world for our millions of customers... -Ensure all incoming calls are managed and structured in accordance with department guidelines and procedures, providing an informed and quality service to internal customers, setting expectations (communicating...
Leeds -
Telefonica
Posted: 23 days ago

Customer Service Desk Analyst

The role is responsible for controlling incident management for high priority incidents out of core business hours, and the role will cover the early and late shifts on the Service Desk... All contact to the Service Desk will be logged using the company’s Service Management tool... Incident Management for...
Harrogate, North Yorkshire -
SPS Resourcing
Salary: From £18,000 to £24,000 per annum including Excellent Bonus & Benefits
Posted: 4 days ago

1st Line Service Desk Analyst

ESSENTIAL SKILLS & EXPERIENCE: - Customer service is absolutely key - Must be robust, able to cope with high volume of calls - Proven troubleshooting skills - ITIL (preferred) - ITSM (call logging) Excellent MS office skills 2003 through 2013 - Windows XP and 7 experience - Administering active directory - Blackberry device and BES admin knowledge - IPhone and...
Leeds, West Yorkshire -
Plan-net
Rate: Competitive rate
Posted: 6 days ago

Service Desk / Service Delivery Analyst - ITIL

A large and high profile organisation is looking for Service Delivery Analyst to assist in leading service delivery and improvements... You will review, audit and report across all IT service delivery areas, to meet customer and business requirements. The Service Delivery Analyst will be involved in monitoring and reporting against...
Leeds, West Yorkshire -
Connected IT
Salary: £23000 - £27000 per annum + Unrivalled Benefits
Posted: 13 days ago

1st Line Service Desk Analyst Global Leader

Excellent communication, analytical and numerical skills. - Excellent understanding of Microsoft products (e.g. PC, MS Office, Printers and Peripherals) - Experience in supporting Windows 7/8/10. - Experience with using remote management tools such as TeamViewer or Remote Desktop Control. - Good understanding of Active Directory, specifically with reference to creation of...
Bradford, West Yorkshire -
RecruitmentRevolution.com Limited
Salary: Competitive Salary & Benefits Package
Posted: 3 days ago

Service Desk Analyst, Application Support Analyst x2 new roles

Service Desk Analyst, Application Support Analyst (ERP CRM SAP Sage ITIL SLA Incident problem management) x2 new roles Working for an Software Integrations company based in Hull, East Yorkshire... ITIL Qualification - an advantage... Desirable Skills Experience in one of the following: ERP, CRM, Sage SAP, warehouse applications area... KEYWORDS: Service...
Hull, North Humberside -
Go IT Recruitment Ltd
Salary: From £20,000 to £30,000 per annum + bonuses + excellent benefits
Posted: Yesterday