7 of 7 Service Desk Team Leader Jobs

Service Desk Team Leader Lead a busy IT support function where ticket flow, client communication and team performance matter. This role suits someone with service desk leadership or dispatch experience, strong IT support knowledge and Freshservice proficiency. … like to hear from you: IT Service Desk Manager, Service Desk Manager, Helpdesk Team Leader, IT Support Team Leader, Technical Support Team Leader, Service Desk Lead, Helpdesk Manager, Support ...

Service Desk Team Leader Location: Cambridge (hybrid working available) Salary: Up to £45,000 Contract: Full time, permanent We're partnering with one of Cambridge's most established and innovative technology organisations, who are looking for a proactive and people-focused IT Service Desk Team Leader to join their IT function. This is a fantastic opportunity for an experienced IT Support professional who enjoys being hands-on technically, whilst also having the opportunity to lead, mentor and develop a talented team. You don't necessarily need ...

Service Desk Team Leader -2nd line Solihull, West Midlands £40,000 + 20% Shift Allowance (£48,000 OTE) Permanent | 4 on/4 off Shift Pattern 12-hour shifts (7am-7pm & 7pm-7am) We're looking for a Service Desk … related discipline. Previous experience managing technical teams within a 24/7 support environment. About You You'll be a customer-focused leader with a positive, hands-on approach to management. Comfortable making decisions in a fast-paced environment, you'll be passionate about developing people, improving service ...

Service Desk Team Lead Birmingham – Hybrid (2 days WFH) £40,000–£45,000 | Permanent VIQU have partnered with a growing MSP and telecoms business looking for a Service Desk Team Lead to join their established technical team. This … hands-on role combining senior technical support with day-to-day service desk coordination. You’ll help keep the desk running smoothly, support engineers with complex issues and take ownership of customer escalations. The business invests heavily in its people and technology, offering opportunities ...

Service Desk Team Leader -2nd line Solihull, West Midlands £40,000 + 20% Shift Allowance (£48,000 OTE) Permanent 4 on/4 off Shift Pattern 12-hour shifts (7am-7pm & 7pm-7am) We're looking for a Service Desk … Manager to lead one of our 24/7 support teams, managing a group of IT and Network Engineers while ensuring exceptional customer service and SLA performance click apply for full job details ...

Technical Team Leader 2nd & 3rd Line IT Service Desk Team Leader Location: Reading Hybrid 3 days in office per week. (Month 1 full time in office) Salary: £45,000 - £55,000 Role and responsibilities Lead L2 analysts and L3 systems … documentation, improve resolution and participate in on-call support. Coach staff, conduct reviews and support recruitment and development. Technical and leadership experience MSP team leadership and people management. Microsoft 365, Azure, Windows Server, Active Directory, Entra ID, Intune and Exchange Online. Server infrastructure, cloud and networking. Cisco, Meraki ...

Technical Team Leader 2nd & 3rd Line IT Service Desk Team Leader Location: Reading - Hybrid 3 days in office per week. (Month 1 full time in office) Salary: £45,000 - £55,000 Role and responsibilities Lead L2 analysts and L3 systems ...