Service Desk Team Lead Jobs

Allied Worldwide Limited was established in the UK in 1992 and its headquarters is located in the scenic county of Buckinghamshire, about 20 miles from Central London. We have operations in EMEA, North and South America, Australia and Asia Pacific. We are a company that have continuously challenged traditional business...

We are currently recruiting on behalf of a well established and successful company for a Service Desk Team Leader. The role will involve supervising and developing the team of Service Desk Analysts, ensuring that the best customer service is delivered to the end user at all times. The successful applicant...

Helpdesk Team Leader / service Desk Team Leader: Management, Lead, mentor, ITIL, SLA, Windows 7/XP, appraisals, man-management, service improvement, escalation. A leading Firm in the City, who are ahead of their budgets and increasingly recruiting due to continued success are recruiting for a Heldpesk Support / 1st Line Team Leader...

Profile is as follows: - You will be expected to implement and operate good practice Service Management processes within the helpdesk/Service Desk operation... - Be proactive in incident management and resolution... - Strong experience with ITIL. - Occasional technical support cover required for Analyst's when on leave or busy periods (very minimal)...

You will lead and supervise the corporate IT Help Desk, Service Desk function for the circa 450 IT users in the head office and a wider service management function for the corporate services team which provide IT services globally. Responsibilities include; Running a service management function for Corporate Services: Supervise...

A Global Software House, that is a market leader in its field, is looking to hire a Service Desk Team Leader with a combination of team leading / management skills and 2nd/3rd Line support skills in a Microsoft Windows Server and Desktop environment... Supporting Microsoft server and desktop technologies, including...

Our client is a market leader within their industry sector. They are looking for an experienced Interim Service Desk Team lead to lead and manage a small team of highly talented analysts deliver an outstanding service to agreed slas and olas. It is highly likely that the successful applicant will...

Steria are looking for an experienced Service Desk Team leader who is familiar with ITIL service management processes in an SLA driven environment... - Co-ordination for all service delivery matters and the responsibility for user communication of issues... - Strong knowledge of ITIL Service Management processes and practices. - Experience of working...

I have a fantastic opportunity for a Service Desk Team Lead to join a fast paced, growing and rewarding organisation based in the heart of Reading. This position will the Service Desk Team Lead leading a team of 1st and 2nd Line Service Desk Analyst's to deliver a quality...

The successful applicant will have a current Microsoft qualification and have a desire to continue to develop... Administration/organisational key skills required include: Service management (ITIL) Customer reporting (service reports) managing/mentoring an existing team/tickets... Technical skills required: circa 5+ years commercial experience in a broad range of Windows...

Senior stakeholder management... - Work with other IT Service Desk staff and Service Delivery, Application, Infrastructure Support teams and Manage Service Providers effectively to ensure an excellent end-to-end IT service. - Ensure that assigned IT service Incidents are managed within agreed SLAs and root cause analysis is undertaken where appropriate...