Service Desk Team Lead Jobs
Jobs 1 to 10 of 10
The IT Service Desk Manager will formalise the structure, processes, procedures, and SLAs in an ITIL aligned environment - Looking at service improvements, measurement, and negotiating with business stakeholders. As a hands-on Service Desk Manager, in addition to management duties, you will provide support to 250 users in a Windows /...
Salary: £36000 per annum + comprehensive bensPosted: 27 days ago
Redrock Consulting Ltd
You will take responsibility for managing a growing 1st / 2nd Line Helpdesk / Service Desk operation; providing technical support across a Wintel / Windows Server, Active Directory, Microsoft Exchange technical environment. You will have experience managing a 1st Line Support or a Helpdesk / Service Desk Team and you will have a knowledge...
Salary: £30000 - £40000 per annum + Excellent BenefitsPosted: 3 days ago
The Royal Surrey County Hospital NHS Foundation Trust
Are you are an IT professional who would like to make a significant contribution to the NHS?... Here at The Royal Surrey County Hospital NHS Foundation Trust, the IT Department is committed to offering first class IT support... This is a key role within the IT department, providing management support...
Posted: 14 days ago
Nottingham, Nottinghamshire -
EMBS- People Transfer
They require a Team Leader required to run a busy Service Desk operation and a team of 15-20 people who support a variety of external client accounts across multiple SLA's... Able to provide higher level escalation and even support when necessary this role will see you involved in...
Salary: To £30,000 + BenefitsPosted: 3 days ago
Greater Manchester -
Hays IT - Uk Posting account
You will also act as a filter for all tasks from 2nd line to other areas of the Business transformation team. You will also provide strong network analysis and resolution skills along with administering Active Directory and MS Exchange... On top of this you will be able to provide leadership...
Salary: £187.5 - £200 per dayPosted: 8 days ago
Northampton, Northamptonshire -
Deerfoot IT Resources Ltd
An inquisitive and analytical mind who is service driven... * Knowledge of report writing packages such as Crystal Reports... * Qualified at ITIL foundation level or above. * Equivalent and preferably some professional qualification such as MCP or MOUS certification. * Extensive knowledge of Service Desk Management... * Qualified to HND/BSc level or above.....
Salary: £32000 - £35000 per annumPosted: 6 days ago
Bournemouth, Dorset -
Ageas Retail Limited
This means changing the service proposition toward first time resolution through deep technical knowledge and root cause analysis of the current proposition... - Manage team performance through robust and motivational, performance management across multiple sites. Changing the service proposition through coaching to drive exceptional customer service... Excellent IT knowledge and experience...
Salary: up to £35,000 + flexible benefitsPosted: 14 days ago
Information Technology Services
Service Desk Manager / Service Desk Team Lead - required for a growing IT Support company to lead and supervise their support function including 1st, 2nd line and the Support Engineers, Working closely with the senior members of the IT team, you will manage the day to day activities of the team,...
Salary: £40k - 50k per year + BenefitsPosted: Yesterday
Wavex Technology Limited
Knowledge and experience with: Microsoft Exchange Server (2007/2010), Windows Server 2003/2008, Active Directory, Group Policy, DNS, Microsoft Office 2007/2010. Worked in an ITIL environment, and familiar with Incident, Change and Problem management processes... E xcellent time management and ability to ensure customers’ incidents are responded to within...
Salary: From £28,000 to £32,000 per annum Plus Bonus + Extensive BenefitsPosted: 21 hours ago
Milton Keynes, Buckinghamshire -
Our client are looking for an experienced people manager to help drive forward services for our client... Act in accordance with Computacenter Information Security Policies and report any potential or actual Security events or other Security risks to the organisation... Ensure Department meets SLA performance targets... SAP... Remedy... Advanced knowledge...
Salary: CompetitivePosted: 23 days ago