Service Desk Team Lead Jobs
Jobs 1 to 15 of 17
Solihull, West Midlands (County) -
You will be working within various technologies such as Microsoft Windows, Active Directory, WebEx and all current Microsoft Office applications... * Experience in Active Directory (not essential) * Confident skills in a Windows environment with strong skills in Microsoft Office. *Holder of an ITIL Qualification (desired but by no means essential) IT...
Salary: £25000.00 - £30000 per annum + BenefitsPosted: 21 hours ago
Milton Keynes -
Claremont Consulting Limited
My client is a huge Professional Services organisation that has a large IT Service Desk in the Milton Keynes area. Due to internal promotion they need a strong Team Leader from a service desk/help desk background. To be considered for this excellent role you MUST be willing to work...
Salary: £30000.00 - £40000.00 per annum + 15% Shift AllowancePosted: 4 days ago
Cardiff, South Glamorgan -
CPS Group UK
To act as a point of escalation, mentoring and training for the IT Service Desk Team identifying problems that require more in depth analysis and offline working to see a resolution... Ensuring the teams KPIs and SLAs are being adhered to and improved where possible through mentoring and development of...
Salary: £23000 - £28000 per annum + Excellent benefitsPosted: 4 days ago
Milton Keynes, Buckinghamshire -
Service Desk Team Lead - Management / Microsoft / troubleshooting - Permanent - Night Shifts - £40k - Milton Keynes. A successful Insurance company require a skilled and experienced Service Desk Team Lead to oversee a support team in their day-to-day tasks. Covering the night work, this role is perfect for a personable Team Leader,...
Salary: £40000 per annum + 15% Shift AllowancePosted: 4 days ago
Glasgow, Lanarkshire -
They will be responsible for end to end ownership and resolution of all IT support issues as well as the management, support and maintenance of the firms desktop environment and IT asset management from purchase through to disposal... Development of team members, including both technical and soft skills through mentoring...
Salary: £30000 - £35000 per annum + Excellent BenefitsPosted: 14 hours ago
To lead and line manage a team of service desk staff, responsible for performance management, driving productivity and a customer service ethos... Excellent management, leadership and coaching skills - minimum of 2 years... Excellent organisational, time management and administrative skills... Background in IT or call centre service delivery. ITIL aware... Confident...
Salary: CompetitivePosted: 10 days ago
Milton Keynes, Buckinghamshire -
HAYS INFORMATION TECHNOLOGY
Service Delivery Team Leader - NIGHTS ONLY. My well established client is looking for an experience Service Delivery Team Leader to join their Service delivery function Based in central Milton Keynes... You will also be tasked with the on-boarding and process lead to develop and maintain all processes (and associated...
Salary: £30000.00 - £40000.00 per annumPosted: 4 days ago
Key Tasks: *To ensure compliance with the Quality Management System at all times... *To monitor/manage call queues to ensure that support calls are being escalated and resolved within agreed SLA's. *To action any asset change in compliance with the Change Control Procedure... *Good working knowledge Microsoft Office products,...
Salary: £20000 - £23000 per annumPosted: 2 days ago
Fareham, Hampshire -
Spectrum IT Recruitment (South) Ltd
Service Desk, Support, ITIL, £35k - £40k... - Networking & administration in a Microsoft based hosting environment. - Configuration & support of Windows Server 2008/2012 and SQL Server 2008... - ITIL v3 / ITIL Incident, Problem, Release & Change Management... Service Desk Team Leader, Service Desk Manager, IT Support, Service Support, SQL Server, Windows Server, Line Management,...
Salary: £35000 - £40000 per annum + benefitsPosted: 5 days ago
Peterborough, Cambridgeshire -
Quality Assurance of Incident Management and call handling, providing Engineers with documented feedback... - Reassignment and escalation of incidents to ensure SLA compliance... Microsoft Office products - Word, Excel, PowerPoint, Outlook and Visio, ITSM toolset. - Understanding of Service Management Methodologies and best practice. - Citrix maintenance and support - Basic knowledge or understanding of...
Salary: From £26,000 to £29,000 per annumPosted: 4 days ago
FIRST POINT IT RESOURCING
On Joining, the successful Service Desk Team Lead will hit the ground running with 50% hands on management of a team, inclusive of acting as an escalation point for any Active Directory Queries... In terms of skills required for the role, strong experience of leading a team within a Service...
Salary: £30000 - £40000 per annum + Bonus + BenefitsPosted: 2 days ago
Information Technology Services
You will be heavily involved in the day to day running of the Service Desk team on service delivery projects, strategy, rotas and day to day tasks... Supported Technologies include: - MS Office 2010. - Windows 7. - Document Management Systems (e.g. Hummingbird, Open text, Documentum, Interwoven Filesite etc) - Blackberry Devices /BES. -...
Salary: £38k - 40k per yearPosted: Yesterday
Principal Responsibilities: Working with the Application Team Leaders and other IS Team Leaders build strong influential relationships with partners, stakeholders and staff to deliver an effective IS service delivery function... To implement a comprehensive performance management framework, that underpins working standards in the provision of operational services or changes in...
Rate: £20 - £30 per hourPosted: 2 days ago
Bolton, Lancashire -
and Desktop operating systems and Microsoft Exchange environment plus general maintenance of all IT-related Hardware/software... * Supporting and maintaining MS Server/Desktops and MS Exchange... * Exchange server mailbox maintenance including archiving mailboxes... Measures: Maintain incident resolution in line with SLA targets... Core Competences: Experience in Microsoft Active Directory administration...
Rate: £15.00 per hour + Access to car, Pension, BUPAPosted: 3 days ago
Solihull, West Midlands (County) -
Owen Daniels Consultancy
Key technical skills are: - Microsoft Server 2003/2008 administration. - Active Directory. - VMware administration... - Citrix administration. - SAN (Storage Array) administration... - Follow agreed processes and contribute to their continual improvement... Key Words: IT Service Desk Team Leader, Windows server, AD, Active Directory, Exchange server, Servers, Wintel, Citrix, Vmware, Vsphere, NetApp, Storage, SAN.
Salary: From £35,000 to £40,000 per annumPosted: 3 days ago