Service Desk Team Lead Jobs
Jobs 1 to 11 of 11
Leeds, West Yorkshire -
The Bridge Ltd
The Service Desk Team Leader will work in a busy ITIL led environment, working effectively to deliver Incident resolution within agreed SLA's... Technically, the Service Desk Team Leader will possess a broad understanding of Microsoft Desktop technologies, coupled with a good appreciation of Service Desk automated call distribution systems...
Salary: Up to £35,000 per annumPosted: 5 days ago
Peterborough, Cambridgeshire -
You will be responsible for a team of Helpdesk /Service Desk Analysts responsible for resolution of a wide range of IT problems across multiple locations and you will be tasked with offering exceptional service to the customers. The IT issues will need your experience across the entire Microsoft Suite including...
Salary: From £33,000 to £40,000 per annumPosted: 4 days ago
Southampton, Hampshire -
Global Technology Solutions Ltd
ACCOUNTABILITIES - ACTIVITIES AND KEY DELIVERABLES FOR A SERVICE DESK TEAM LEADER: *Line management responsibility for Service Desk agents including disciplinary, time recording, sickness, personal performance management feedback both verbal and written, Employee engagement action planning, objective setting, and effective holiday planning... *As a Help Desk Team Leader you will ensure...
Salary: £25000 - £28000 per annum + 13% Shift AllowancePosted: 4 days ago
Horsham, West Sussex -
My client are a large Housing Association based in Sussex who are looking for an IT Services Team Leader to manage the day-to-day operation of the 9 members of the 1st and 2nd line IT support teams to deliver high-quality, professional, and customer-focused support and fulfilment...
Salary: From £36,000 to £40,000 per annum Plus Excellent Benefits packagePosted: 3 hours ago
Durham, County Durham -
The successful candidate will be part of a large service desk team (c90) working to ITIL standards supporting the BBC account. This is a fast paced environment working to set SLA's working as part of a shift based team... - You will be required to undergo and successfully gain a...
Salary: excellent benefitsPosted: 11 days ago
My client is a market leading household name within the e-commerce space. They have offices on a global scale and have a fantastic opportunity to work within one of their offices based in Manchester. This is initially a six month contract but is likely to extend due to busy...
Rate: £350 - £400 per dayPosted: 12 days ago
Leeds, West Yorkshire -
KPI and SLA achievement and management... Working knowledge of MS Office packages... ITIL Framework understanding. Awareness of ISO 27001, 9001 & 20000... Use of CRM software... (Keywords: Service Desk Team Leader,IT Service Desk, IT Technician, IT Support Advisor, IT Support, 1st Line Support, 2nd Line IT Support, Support Engineer, IT...
Salary: £22k per yearPosted: 22 hours ago
Deerfoot IT Resources Ltd
An exciting opportunity has come up to supervise the day-to-day operations of the Service Desk in conjunction with the Service Delivery Manager, ensuring SLA's & KPI's are met in line with agreed working practices... *(50%) Perform the full Job Responsibilities of "Support Analyst" *(25%) Assist the Service...
Salary: £25000 - £29000 per annumPosted: 6 days ago
Northampton, Northamptonshire -
To supervise the day-to-day operations of the Service Desk in conjunction with the Service Delivery Manager, ensuring SLAs and KPIs are met in line with agreed working practices... * To aid the Service Delivery Manager to coordinate the provision of first and second line support staff through the IS...
Salary: £29000.00 - £34000.00 per annum + BenefitsPosted: 22 hours ago
Lewes, East Sussex -
Maintaining or exceeding the level of defined service within the agreed service level agreements (SLA) Direct 1 st and 2 nd level user support for users at Head Office and locations across the UK... Problem and incident Management in accordance with ITIL best practices... Asset management ensuring that all assets...
Salary: From £25,000 to £32,000 per annumPosted: 5 days ago
City, London -
Technologies: ITIL v2 / v3 MCP/CCENT Ticketing systems Serena Business Manager Windows XP/7/8 PowerShell. Microsoft Office 2007/2010/2013 TCP/IP DHCP Cisco VoIP Altiris Tivoli, SEP AV, Mac Support... ITIL v2/v3 T The Candidate must also be able to maintain their integrity throughout all service delivery...
Salary: £55000.00 - £65000.00 per annum + Bonus + BenefitsPosted: Yesterday