Jobs 1 to 15 of 15

Service Desk Team Leader

Guildford -
Reed Technology - UK Posting Account
A new contract opportunity has arisen for an experienced and professional Service Desk Team Leader/Manager, you will be leading an IT Service Desk and team of 6 x 1st Line Support Engineers, who are required to answer and log user queries and service requests, providing resolution to simple and...
Rate: £19 - £21 per hour
Posted: 23 days ago

IT Service Desk Team Leader - London

London -
TribePost.co.uk
The successful candidate will be responsible for monitoring that all Incidents and Service requests are progressed within contractual SLA's mentoring and training the 1st Line Service desk analysts. You'll work very closely with the Service desk Service Delivery Manager to ensure that all client SLA's are met...
Salary: Excellent DOE
Posted: 3 days ago

Service Desk Team Leader

Northamptonshire -
Lorien Resourcing
Permanent. Our global partner in the IT industry, require a Service Desk Team Leader on a Permanent basis in Northampton. As a Service desk Team Leader you will be providing first level escalation to the Helpdesk analysts and day to day management of the Service Desks activities. Key Roles and...
Posted: 3 days ago

Service Desk Team Leader - Maidenhead, Berkshire

Maidenhead, Berkshire -
MAPP Ltd - IT & Business Management Recruitment Specialists
with technical knowledge of technologies such as: Active Directory, Exchange, Client VPN & 2 factor authentication (RSA), Windows 7 Office 2010, AV & RAS clients... ITIL accreditation - Foundation level as a minimum. Advanced MS Office Skills... providing Holiday and Sickness cover therefore it is essential you still have a good technical knowledge...
Rate: From £200 to £40,000 per day £200 per day or £40k per annum
Posted: 5 days ago

Service Desk Team Lead - Maidenhead - £43,000 + benefits

Maidenhead -
Austin Fraser Limited
The Role: About 20% of your time will be spent working on the Service Desk providing Holiday and Sickness cover therefore it is essential you still have a good technical knowledge of Active Directory, 2 Factor Authentication etc... Guide the service desk with practical best practice eg ITIL Service Support.....
Salary: £35000 - £43000 per annum
Posted: 11 days ago

Service Desk Team Leader - Hands On - Berkshire

Berkshire -
Austin Fraser
Essential Experience: Technical Knowledge of technologies such as: Active Directory, Exchange, Client VPN & 2 factor authentication (RSA), Windows 7 Office 2010, AV & RAS clients... ITIL accreditation - Foundation level as a minimum. Advanced MS Office Skills... providing Holiday and Sickness cover therefore it is essential you still have a good technical...
Rate: £0.00 per hour + Negotiable
Posted: Yesterday

IT Service Desk Team Leader - ITIL Certification Essential

London -
Logic Engagements Ltd
Service Desk Team Leader is required by our industry client based in London. The scope of the Service Desk Team Leader role will be to manage our clients IT Service Desk team to ensure incidents and service requests are completed within timescales. The Service Desk Team Leader applying will be...
Salary: £35000 - £40000 per annum + bonus, pension etc.
Posted: 3 days ago

IT Service Desk Team Leader - ITIL Helpdesk

Northampton, Northamptonshire -
Global Technology Solutions Ltd
We're looking for a talented IT Service Desk Team Leader to build a new IT Service Desk providing Remote Support to 3rd Party Clients working tightly to the ITIL Framework. The successful candidate will be responsible for monitoring that all Incidents and Service requests are progressed within contractual SLA'...
Salary: £26000 - £30000 per annum
Posted: 4 days ago

1st Line Service Desk Team Leader

London -
Webrecruit
Reporting to the Service Desk Manager, you’ll remotely handle a range of 1st and 2nd line technical queries via the telephone, email and internet... To be considered for this role, you must have: - At least two years’ Windows experience, including Server, Exchange, Active Directory, XP and Windows 7 - Experience...
Salary: Plus Annual Profit Share Scheme
Posted: Yesterday

IT Service Desk Manager / Operations Team Leader

Abingdon, Oxfordshire -
RM Education
An experienced Line Manager who has excelled at inspiring and leading teams, ideally within external customer focused & SLA-driven environments... Strong planning & organisational skills, attention to detail, results oriented, passionate about delivering exceptional service, problem solving abilities, stress tolerant, excellent report writing & numerical analysis skills. An ITIL qualification would be...
Salary: £32000 - £40000 per annum + 5% bonus
Posted: 12 days ago

IT Service Desk Manager/Operations Team Leader

Abingdon, Oxfordshire -
RM Education
An experienced Line Manager who has excelled at inspiring and leading teams, ideally within external customer focused & SLA-driven environments... Strong planning & organisational skills, attention to detail, results oriented, passionate about delivering exceptional service, problem solving abilities, stress tolerant, excellent report writing & numerical analysis skills. An ITIL qualification would be...
Salary: £32k - £40k per annum + 5% bonus
Posted: 3 days ago

Service Desk Team Leader

Rochdale, Lancashire -
Spring Technology
My client is seeking a Service Desk Team Leader to join a Service Delivery team within a Shared Service centre... As the Service Desk Team Leader you will be required to deliver the following responsibilities:- *Provide first line expertise for the company's applications including Citrix, Windows and SAP. *Ensure...
Salary: £24000.00 - £25500.00 per annum
Posted: 3 days ago

Service Desk Team Leader

Northamptonshire -
Deerfoot IT
An exciting opportunity has come up to supervise the day-to-day operations of the Service Desk in conjunction with the Service Delivery Manager, ensuring SLA's & KPI's are met in line with agreed working practices... *(50%) Perform the full Job Responsibilities of "Support Analyst" *(25%) Assist the Service...
Salary: £25000 - £29000 per annum
Posted: 19 days ago

Service Desk Team Leader

Leeds, Yorkshire -
EMIS
The Team Leader will act as a resource for Hosted services in assisting with incident, service requests, changes and problem management... Additional tasks of time management, directing staff and ensuring OLA targets are either met or exceeded... - Understanding on an ITIL environment. - IT Administration utilising MS Office products... - ITIL V3...
Salary: £20,000 per year
Posted: 9 days ago

2nd/3rd Line Team Leader, IT Service Desk Manager/Supervisor

Bournemouth, Dorset -
Latcom Ltd
You must have experience of WAN & LANnetworking, Active Directory, Network permissions, VMWare, SAN, anti-virus,backup procedures etc . You will be responsible for managing all aspects ansmall IT Support team, as well as providing hands on 2 nd and 3 rd line support to all users and across sites, develop...
Salary: From £32,000 to £34,000 per annum + Pension + Good Benefits
Posted: 4 days ago