Service Desk Team Lead Jobs

6 month contract. An exciting opportunity has arisen for a Service Desk Team Leader to be based in RAF Brize Norton, Oxfordshire for an initial 6 month contract. This position is working for an organisation that plays an integral role in support of the UKs current military flying training system...

We’re looking to recruit a skilled and experienced Service Desk Team Lead on an initial 6 month Contract for a leading employer based in West Oxfordshire. The Service Desk Team Lead will be responsible for managing a talented, motivated team of Service Desk Analysts who provide 1st 2nd and...

The ideal candidate will have experience in working with PC and MAC technologies. Busy site, 800+users team of 6 - digital agency. Someone technically strong as well as some team leader experience would be ideal but someone with good technical skills and looking for a step into management would be...

The ideal candidate will have experience in working with PC and MAC technologies. Busy site, 800+users team of 6 - digital agency. Someone technically strong as well as some team leader experience would be ideal but someone with good technical skills and looking for a step into management would be...

An exciting opportunity has arisen working for a Service Desk Team Leader within a hugely successful organisation. You will need to be an experienced team leader with great enthusiasm to motivate the team and maintain high levels of customer service. Within this role you will be responsible for managing the...

Successful candidates will get the opportunity to managed a service desk of two, focusing on Service Desk performance and SLAs, procedures and policies, coupled with providing hands on support to the international user base. Key Responsibilities: * Tracking Service Desk performance - 1st line resolution, managing requests, ticket routing etc. * Assess and...

My Government related Client is urgently recruiting for a Service Desk Support Lead to lead the Service Desk Support team ensuring procedures and performance is managed in line with the directorate's policies and procedures... The role is to manage and mentor the Support Service Desk team ensuring department policies...

To supervise the day-to-day operations of the Service Desk in conjunction with the Service Delivery Manager, ensuring SLA’s & KPI’s are met in line with agreed working practices... You will be proficient in supporting; MS Exchange, Active Directory, Windows XP/7, Office 2010, Citrix, Windows Server 2010/...

500M+ IT Solutions Company requires a suitably experienced IT Service Desk Team Lead / Manager based upon their established client site in Leeds. You will have both 'hands on' WinTel support skills coupled with the ability to grasp a Service Desk and make suitable improvements through team lead and management skills...

An exciting opportunity has come up to supervise the day-to-day operations of the Service Desk in conjunction with the Service Delivery Manager, ensuring SLA's & KPI's are met in line with agreed working practices... *(50%) Perform the full Job Responsibilities of "Support Analyst" *(25%) Assist the Service...

The Team Leader will act as a resource for Hosted services in assisting with incident, service requests, changes and problem management... Additional tasks of time management, directing staff and ensuring OLA targets are either met or exceeded... - Keen aptitude for IT and technology - 1 year + experience in a similar role -...

We are looking for an IT Service Desk Team Leader with the following skills: Thorough understanding and knowledge of key network protocols (TCP / IP, DNS, DHCP) MS Server 2012, 2007. Appreciation of common network based applications and their security dependencies (SSL, Encryption) Knowledge of generic Microsoft technologies including desktop, server...

Basic knowledge and understanding of desktop and tablet software (Windows XP/Vista/7/8 and apple 'i' products.) * Good knowledge and understanding of desktop applications (i.e. internet explorer, MS office) * Basic knowledge of Microsoft Server software (2003/2008/2012). * Basic knowledge and understanding of key network and infrastructure technologies (...

Basic knowledge and understanding of desktop and tablet software (Windows XP/Vista/7/8 and apple 'i' products.) * Good knowledge and understanding of desktop applications (i.e. internet explorer, MS office) * Basic knowledge of Microsoft Server software (2003/2008/2012). * Basic knowledge and understanding of key network and infrastructure technologies (...

Basic knowledge and understanding of desktop and tablet software (Windows XP/Vista/7/8 and apple 'i' products.) * Good knowledge and understanding of desktop applications (i.e. internet explorer, MS office) * Basic knowledge of Microsoft Server software (2003/2008/2012). * Basic knowledge and understanding of key network and infrastructure technologies (...