7 of 7 Service Desk Team Leader Jobs

thrive and grow, you’ll feel right at home here! We’re looking for a Service Desk Team Leader to join our talented Service Management team. This role is crucial to ensuring customer requirements are met in terms of communication, prioritising … escalating and resolving incidents and requests. The Service Desk Team leader provides leadership and mentoring to the Service Desk Team and will drive a culture of continual process improvement within the Service Desk ...

Title: Service Desk Team Leader Location: Sheffield Salary: £28,000 to £34,000 depending on experience Hours: 9.00am to 5.30pm, Monday to Friday Contract: Full-time, permanent If you're an experienced IT engineer who enjoys supporting others, improving processes and keeping … Recruitment Agency in relation to this vacancy and are an Equal Opportunities Employer. Keywords: Service Desk Team Leader, IT Team Lead, MSP Support Engineer, Technical Escalation, IT Support Manager, Windows Server, Active Directory, DNS, DHCP, Virtualisation, Sheffield IT Jobs, MSP Careers. ...

Technical Support Team Leader - MSP, ITIL, Service Desk Management Birmingham (Hybrid - 3 days in office) £40,000 - £50,000 + Benefits A growing Managed Service Provider (MSP) based in Birmingham is seeking a proven Technical Support Team Leader … improving service efficiency, and delivering high-quality technical support to a wide range of SME clients. As Technical Support Team Leader , you will report directly to the Technical Director and act as the key escalation point for the Service Desk. You will drive ...

Service Desk Team Lead Reading/Hybrid What it's like to work at Landmark: At Landmark, you'll find a friendly, dynamic, and supportive team that values bold ideas, big dreams, and active curiosity. We foster a culture of innovation, encouraging … Career Progression : A strong focus on your development Family-Friendly Policies Free Parking Join us at Landmark and be part of a team that supports your ambitions and growth, both personally and professionally. The Opportunity: We’re offering an exciting opportunity for an experienced and motivated Service ...

Ready to take the next step into leadership? This is a hands-on Team Leader role for someone with strong 2nd line technical experience and some leadership exposure, who’s ready to step up and lead a high-performing service desk team. What … fast-paced environment Confident managing priorities, people and performance A proactive, customer-focused mindset Nice to have’s Previous Team Leader or management experience Experience monitoring SLAs, KPIs and service performance Exposure to complaint handling or major incident management Experience contributing to training plans ...

Title: Service Desk Lead/Senior 2nd Line Engineer Location: Swindon (On-site ) Salary: Up to £40,000 (DOE) Sector: Managed Service Provider (MSP) Overview We are working with a growing Managed Service Provider based in Swindon who are looking to appoint … Service Desk Lead. This role is ideal for a strong 2nd Line Engineer who enjoys being the technical escalation point, mentoring engineers, and maintaining high service standards within an MSP environment. You will act as the bridge between 1st Line and senior technical teams ...

Role: IT Service Desk Support Lead Regional Salary: £36,000 - £40,500 Location: Southampton and Field-Based Network IT are supporting a growing organisation within the IT & Innovation directorate , seeking a Senior IT Service Desk Lead to deliver exemplary first-line technical … support while also leading and developing a regional team of analysts . This role blends hands-on technical troubleshooting with people leadership, ensuring colleagues across the region receive high-quality, customer-focused IT support. Presence, accessibility, and a proactive mindset are key to success in this position. ...