14 of 14 Service Desk Team Leader Jobs

IT Service Desk Team Leader | Permanent | Salary - £32,500 Cherry Professional are looking for an experienced IT Service Desk Team Leader. You will support and supervise our first line it engineers providing industry leading it support to our clients. Supporting the team with learning and … team. Ideal Candidate: • You’ve got a background in service desk support, ideally within an MSP. • Previous management or supervisory experience required• Be an experienced leader and able to showcase leadership skills. • Strong interpersonal skills, with the ability to build positive relationships, resolve conflicts, and foster a collaborative team culture. • Confidence in providing … use of team resources. Cherry Professional are recruiting on behalf of their clientRoles you may have applied for: Service Desk Team Leader |IT Support Team Leader| IT Service Desk Supervisor| IT Solutions Team Leader | Cherry Professional are recruiting for this opportunity More ❯

Job Title: Service Desk Team Lead Location: Worcestershire Salary: £50,000 per annum + benefits We are partnering with a fast-growing Managed Network Services Provider seeking an experienced Service Desk Team Lead to oversee and manage their service desk operations. This is a … fantastic opportunity to lead a technical support team, ensuring excellent service delivery across a range of client networks and IT systems. Role Overview As the Service Desk Team Lead, you will manage the daily operations of the service desk, providing leadership and guidance to a team … with the ability to escalate appropriately. Excellent leadership, coaching, and mentoring skills. Clear communication skills, able to explain technical issues to non-technical stakeholders. If you are a motivated leader with a strong technical background and a passion for driving excellent customer service, this is an excellent opportunity to make a real impact within a growing MSP. More ❯

we need creative minds to help us shape the future! What You'll Do: We have a fantastic opportunity for a forward thinking, customer focused, technically minded IT Service Desk Team Lead to join our Service Operation team based in Durham. You’d be joining us at an exciting time … where we are actively maturing our processes, introducing new technology and adopting a much more end user focused experience. The IT Service Desk are the face of IT with responsibility for raising, triaging and managing Incident, Service Request and Procurement tickets, as well as providing 1st Line support on a wide range of systems … applications and devices across UK, Ireland, Spain and Netherlands. As an IT Service Desk Team Lead, you will manage a team of Service Desk analysts, oversee daily operations, and ensure customer satisfaction meets the standards required. This role involves handling escalations, providing technical guidance, and improving processes through More ❯

IT Service Desk Team Leader * Ideal opportunity for an experienced IT support professional with proven leadership experience to step into a hands-on management role. * Full-time, permanent position based in Kent (hybrid - 3 days onsite), offering a competitive salary dependent on experience. * Immediate start available - candidates on short notice or available now … a pivotal stage of its growth. What will you be doing? As an IT Service Desk Team Leader , you'll lead a small team delivering first-line and second-line IT support across the organisation. You'll act as both a team leader and a hands-on technical … you consent to your application being processed and submitted to the client for this vacancy only. KEY SKILLS - IT Support, Service Desk, Team Leader, Windows 10/11, Microsoft 365, Intune, Active Directory, Azure AD, Okta, Networking, TCP/IP, DNS, DHCP, VPN, Firewall, ITIL, SLA Management, Helpdesk, Infrastructure, CompTIA. More ❯

Job Description Team Lead, Service Desk (Europe) Hybrid - Ashford, Kent. Sysco are recruiting for a Service Desk Team Lead to join the Service Desk function within the Information Technology team on a full-time, permanent basis. Reporting to the Service Desk Manager, this role provides leadership to a team of Level 0/1 Service Desk Associates. You will oversee daily operations, performance adherence, training, metric reporting, and serve as a liaison for special projects and escalations. This position is critical to delivering excellent customer support and continual service improvement. Key Responsibilities Lead daily operations of the Service Desk team, ensuring schedule adherence, service metrics, and individual performance are maintained Analyse team performance to identify areas for coaching, improvement, and training Mentor team members on career development plans, diversity and inclusion, and annual goal attainment More ❯

Job Description Team Lead, Service Desk (Europe) Hybrid - Ashford, Kent. Sysco are recruiting for a Service Desk Team Lead to join the Service Desk function within the Information Technology team on a full-time, permanent basis. Reporting to the Service Desk Manager, this role provides leadership to a team of Level 0/1 Service Desk Associates. You will oversee daily operations, performance adherence, training, metric reporting, and serve as a liaison for special projects and escalations. This position is critical to delivering excellent customer support and continual service improvement. Key Responsibilities Lead daily operations of the Service Desk team, ensuring schedule adherence, service metrics, and individual performance are maintained Analyse team performance to identify areas for coaching, improvement, and training Mentor team members on career development plans, diversity and inclusion, and annual goal attainment More ❯

K.A.G. Recruitment are delighted to be partnering exclusively with our client, a market leader in UK Food Manufacturing, to recruit a Service Desk Team Leader for their head office based in Birmingham. Role: Service Desk Team Leader Salary: £45,000–£50,000 DOE Hours: 37.5 … per week Location: Birmingham (B37) Reporting to: Digital Services Manager About the Role This is a hands-on leadership opportunity where you will guide an IT Service Team, champion high-quality customer support, and help shape a modern, efficient, and collaborative IT service environment. You will play a key role in improving service delivery, driving best practice, and supporting digital transformation across the business. Key Responsibilities Lead, support, and motivate a high-performing Digital Services team, embedding company values into daily activity. Oversee daily stand-ups focused on major incidents, ticket progression, and potential breaches. Manage team rotas to ensure effective coverage for in-hours and out More ❯

K.A.G. Recruitment are delighted to be partnering exclusively with our client, a market leader in UK Food Manufacturing, to recruit a Service Desk Team Leader for their head office based in Birmingham. Role: Service Desk Team Leader Salary: £45,000-£50,000 DOE Hours: 37.5 … per week Location: Birmingham (B37) Reporting to: Digital Services Manager About the Role This is a hands-on leadership opportunity where you will guide an IT Service Team, champion high-quality customer support, and help shape a modern, efficient, and collaborative IT service environment. You will play a key role in improving service delivery, driving best practice, and supporting digital transformation across the business. Key Responsibilities Lead, support, and motivate a high-performing Digital Services team, embedding company values into daily activity. Oversee daily stand-ups focused on major incidents, ticket progression, and potential breaches. Manage team rotas to ensure effective coverage for in-hours and out More ❯

K.A.G. Recruitment are delighted to be partnering exclusively with our client, a market leader in UK Food Manufacturing, to recruit a Service Desk Team Leader for their head office based in Birmingham. Role: Service Desk Team Leader Salary: £45,000-£50,000 DOE Hours: 37.5 … per week Location: Birmingham (B37) Reporting to: Digital Services Manager About the Role This is a hands-on leadership opportunity where you will guide an IT Service Team, champion high-quality customer support, and help shape a modern, efficient, and collaborative IT service environment. You will play a key role in improving service delivery, driving best practice, and supporting digital transformation across the business. Key Responsibilities Lead, support, and motivate a high-performing Digital Services team, embedding company values into daily activity. Oversee daily stand-ups focused on major incidents, ticket progression, and potential breaches. Manage team rotas to ensure effective coverage for in-hours and out More ❯

About the Role: The Service Desk Team Leader role is placed within the Technology Service Desk team with the primary objectives to provide 1st and 2nd line technical support for all departmental IT applications, business services and end-user computing, and to drive improvements to the user … facing services we offer. As the Service Desk team is the first point of contact for all Technology related queries, it is imperative that the support provided by the role holder, and general customer service are excellent. In addition to excellent customer service and communication skills, solid, extensive all-round … technical knowledge will be key to succeed in this role. This role will be hands-on whilst also providing nurturing leadership to the rest of the service desk team. The role will create a culture of continuous improvement and automation, driving service improvements to the LMAX Group. In return, and for the right candidate More ❯

Job Description Team Lead, Service Desk (Europe) Hybrid - Ashford, Kent. Sysco are recruiting for a Service Desk Team Lead to join the Service Desk function within the Information Technology team on a full-time, permanent basis. Reporting to the Service Desk Manager, this role provides leadership to a team of Level 0/1 Service Desk Associates click apply for full job details More ❯

Job Description Team Lead, Service Desk (Europe) Hybrid - Ashford, Kent. Sysco are recruiting for a Service Desk Team Lead to join the Service Desk function within the Information Technology team on a full-time, permanent basis. Reporting to the Service Desk Manager, this role provides leadership to a team of Level 0/1 Service Desk Associates. You will oversee daily operations, performance adherence More ❯

Job Description Team Lead, Service Desk (Europe) Hybrid - Ashford, Kent. Sysco are recruiting for a Service Desk Team Lead to join the Service Desk function within the Information Technology team on a full-time, permanent basis. Reporting to the Service Desk Manager, this role provides leadership to a team of Level 0/1 Service Desk Associates. You will oversee daily operations, performance adherence,... More ❯

IT Service Desk Team Leader Ideal opportunity for an experienced IT support professional with proven leadership experience to step into a hands-on management role. Full-time, permanent position based in Kent (hybrid - 3 days onsite), offering a competitive salary dependent on experience. Immediate start available - candidates on short notice or available now More ❯