8 of 8 Service Desk Team Leader Jobs

Service Desk Team Leader A Service Desk Team Leader is required to manage IT support tickets, SLAs, engineers and client communication within a fast-paced technology consultancy. If you’ve also worked in the following roles … also like to hear from you: IT Service Desk Team Leader, IT Support Team Leader, Helpdesk Team Leader, Technical Support Team Leader, IT Helpdesk Team Leader, IT Helpdesk Manager, Service ...

Service Desk Team Leader Location: Fareham Contract: Up to 6 months Role: IT Support/Service Delivery About the Role We are looking for an experienced IT Service Desk Team Leader to manage … operations for a household-name global retail brand. You will balance hands-on technical escalation with hands-off team management to deliver high-quality support and maintain key service levels. Key Responsibilities Team Supervision: Lead, mentor, and schedule a team of Service ...

Title: IT Service Desk Team Leader/Manager Location: Fareham (4 days onsite) Contract Length: 6 Months with potential extension Pay Rate: £40,000 per annum equivalent About the Role We are seeking an IT Service Desk Team Leader to oversee the day-to-day operations of our support team on behalf of a prestigious, global luxury beauty and retail brand. Based in our Fareham office (working 4 days onsite ), this role perfectly balances "hands-on" technical escalation with "hands-off" people management. ...

Helpdesk Team Leader - Reading (On-Site) - MSP - £40k-£50k Do you have a sharp eye for detail and a genuine passion for keeping IT operations running smoothly? Fancy joining a fresh, fast-growing MSP where you'll actually get to shape how things are done? This Reading … based Managed Service Provider is looking for a IT Helpdesk Team Leader to take ownership of their busy helpdesk. You'll work alongside a close-knit team of 7+ technicians, supporting a client base split evenly between business and education customers. The role ...

Service Desk Team Lead - Altrincham - £40,000 The Role If you enjoy leading from the front, taking ownership, and bringing structure to busy support environments, this Infrastructure Team Lead role offers a great opportunity to make an impact. You'll combine hands … technical support with team leadership, ensuring tickets are managed effectively, SLAs are met, and the wider support function runs smoothly. This is a role where you'll set the standard, coach others, and improve how the team delivers day-to-day. What You'll Be Doing ...

Title: IT Service Desk Team Leader Location: Fareham Type : Contract up to 6 months Job Description Core Competencies & Expertise Leadership & Supervision : Demonstrated background in a supervisory, Senior Analyst, or Team Lead capacity within a structured IT support landscape. Technical Proficiency : Strong … foundation principles, particularly Problem, Request, and Incident Management. Analytical Troubleshooting : Ability to apply logical problem-solving techniques and maintain composure when managing critical service disruptions. Communication Skills : Outstanding written and verbal communication abilities, with a proven capacity to translate complex technical jargon for non-technical users. Key Functional ...

Desk Team Lead . This is an excellent opportunity for an experienced IT support professional to lead a small team while remaining hands-on with technical operations and escalated support issues. As the Team Lead, you will oversee … delivery of IT support services, mentor Service Desk Analysts, and act as the senior escalation point for complex technical incidents. Key Responsibilities Lead, mentor, and develop a small team of IT Support Analysts, fostering a high-performing and customer-focused support function. Serve ...

Here it is cleaned up: Service Desk Team Lead Location: Yate, South Gloucestershire (fully onsite, 5 days per week) Salary: Competitive available on application The Opportunity This is a genuinely exciting opportunity for a technically minded individual to join a fast-growing business … clean energy sector at a pivotal moment. The Technical Help Desk function is being built from the ground up, and this role will be instrumental in shaping how it looks, feels, and operates. Working directly alongside the Head of Aftersales to define processes, set standards, and establish ...