Jobs 1 to 15 of 51

Service Delivery Manager/Process Lead - London - £55,000

Square One are looking for a Service Delivery Manager/Process Lead to work on a permanent basis for one of our clients based in Camden. MAIN RESPONSIBILITIES: To implement and drive the Incident, Request and Problem Management ITIL disciplines through Service Now and to liaise with the Service Desk Manager...
London -
Square One Resources
Salary: From £50,000 to £55,000 per annum
Posted: 6 days ago

Service Transition Manager (12 month fixed term contract)

My international client is looking for an experienced ITIL Service Transition Manager for a 12 month fixed term contract based primarily in London. The role is part of a new ITIL Service Management function within the business and will ensure the new or changed service operates to requirements at go-...
London -
Pertemps IT
Salary: Up to £60k depending on experience
Posted: 27 days ago

Service Delivery Manager

This role would sit within the change programme directorate and you would engage with teams across risk, compliance, products and their 3rd party supplier. Responsibilities: - Providing day to day service delivery. - Managing incidents and ensuring that all services are operating as planned. - Working to give assurance that 3rd party suppliers...
London -
Eutopia Solutions Ltd
Salary: £38000 - £45000 per annum + corporate benefits
Posted: Yesterday

Lead Service Delivery Manager

The customer relationship will typically be at Director/Board level and the contract will include resource management (Typically consisting of 50+ people), cost control (Typically accountable for a cost budget of >£8 million), and achievement of productivity improvements... At CGI, we're a team of builders. We call our employees...
City, London -
CGI
Salary: £45000 - £55000 per annum + benefits
Posted: 15 days ago

European Service System Innovation Manager

He/she will represent the business in regards to the Services Platforms in Europe and be the owner of the European Services Platforms roadmap, including GSOA, working in very close relationship with EU IT and EU Business Systems as well as with Group Services & GIS... Proven track record in developing...
London -
Henderson Scott
Posted: 2 days ago

Service Delivery Manager / Service Analyst - London

My client is a leading British retailer who are looking for a Service Delivery Manager to join their business. You will be responsible for the supporting their ecommerce website and managing all incidents and issues that arise... You will also be accountable for defining Service Delivery best practice across the...
London -
Tria Recruitment
Salary: £30000 - £38000 per annum + Benefits
Posted: Yesterday

IT Customer Services Manager

North West London / North London. An opportunity to work with a Global Brand. A company boasting 20 + global locations, 3000 + employees and a number of awards; including Top 10 Best Places to Work in Europe! This is a key hire within the business' Headquarters, which see's you take on...
Barnet, Hertfordshire -
Lawrence Harvey IT & Change
Salary: £45000.00 - £50000.00 per annum + car, bonus, pension, health
Posted: 6 days ago

IT Customer Services Manager

North West London / North London. An opportunity to work with a Global Brand. A company boasting 20 + global locations, 3000 + employees and a number of awards; including Top 10 Best Places to Work in Europe! This is a key hire within the business' Headquarters, which see's you take on...
Finchley -
Lawrence Harvey
Salary: £45000.00 - £50000.00 per annum + car, bonus, pension, health
Posted: 6 days ago

Service Desk Manager- Managed Service Provider

This will be achieved by management of a team (14+ staff), ensuring swift resolution of incidents, coordinating all appropriate resources, ensuring SLA’s and KPI’s are adhered too and managing client expectations through ITIL best practice. Our service desk manager will have: Proven Service Desk management experience... Ideally ITIL...
Sidcup, Kent -
@ITS
Salary: From £45,000 to £53,000 per annum + benefits
Posted: 6 days ago

Service Desk Manager- Managed Service Provider

This will be achieved bymanagement of a team (14+ staff), ensuring swift resolution of incidents,coordinating all appropriate resources, ensuring SLA's and KPI's are adheredtoo and managing client expectations through ITIL best practice... - Proven Service Desk management experience. Ideally ITIL certified, certainly ITIL aware/experienced. Familiar and experienced...
Sidcup, Kent -
@ITS
Salary: From £45,000 to £55,000 per annum + benefits
Posted: 2 days ago

EU Service Platforms Systems Innovation Manager

A global IT services and solutions provider currently seeks a Senior 'European Service Delivery System Innovation Manager' to join their SI Services Unit... Enablement & adoption of Services Knowledge Management platform... Definition, development and implementation of platform automation across the entire Quote to Cash process... Definition, development and implementation of Data...
London -
Henderson Scott
Posted: 6 days ago

IT Service Relationship Manager - ITIL, IT Service Management

This role will specifically review and define requirements for the IT Service Management team. To be considered you must have a strong IT Service Relationship Management background, ITIL certification and expert Service Definition, 3rd Party Relationship Management experience, knowledge of managing business SLA's, plus have worked in a Financial...
Bromley, Kent -
Hays Finance Technology
Rate: £400.00 - £500.00 per day
Posted: 6 days ago

IT Service Manager - FMCG / WMS Operations

We have been engaged by a leading Global supply-chain organisation to recruit a Service Manager with comprehensive experience of IT Service Management and delivery, working within dynamic and challenging environments. To be considered for this position you will have proven success working within Retail / FMCG / WMS operations type environments...
Hounslow, Middlesex -
Ashdown IT
Salary: £50000 - £65000 per annum + Benefits
Posted: 2 days ago

Service Transition Manager ITIL Investment Management

Service Transition Manager ITIL London to £75k Service Transition Manager / Release Manager / Change Management (ITIL)... Requirements: - Experience as a Service Transition Manager within an enterprise scale environment - Advanced orIntermediate ITIL certification - Experiencewith Capacity & Performance management, Change Management, ServiceImprovement and Service Transition experience - Understanding ofDelivery/Release processes and controls - Team Management -...
City, London -
Client Server
Salary: £65k to £75k + bonus + benefits
Posted: Yesterday

Infrastructure Service Improvement/Optimization Manager - Bank

Engage with process improvement teams. Single point of contact for all Service Delivery functions... Service Level Agreements (SLA) improvement... Monitor, measure and report on SLA... Lead identification of continuous improvement opportunities. Set process improvement goals/KPIs, and drive continuous improvement efforts. Oversee certain service management processes (e.g... Performance monitoring (...
London -
Nicoll Curtin
Salary: £85000 - £115000 per day + Bonus + Excellent benefits
Posted: Yesterday