1 to 25 of 108 ServiceNow Jobs in the South East

operating within ITIL-based service environments . Experience establishing and managing SLAs, KPIs, and service performance metrics . Strong understanding of ITSM platforms , particularly ServiceNow . Good understanding of core IT infrastructure, including servers, networks, and enterprise technology environments. Experience with service monitoring tools and technologies. Excellent stakeholder management, communication ...

phishing prevention, and identity management. Familiarity with Azure, AWS, virtual desktop infrastructure (VDI), and SaaS application administration. Experience with ITSM platforms such as ConnectWise, ServiceNow, HaloPSA, Autotask, or similar systems. Knowledge of ITIL service management principles. Strong written and verbal communication skills with the ability to explain technical concepts ...

/Exchange Online and Endpoint Management in identity related contexts. Strong documentation and communication skills; confident working directly with senior customer stakeholders. Familiarity with ServiceNow (Incidents, Requests, Change, Reporting). DESIRABLE SKILLS: Azure DevOps, IaC (ARM/Bicep), CI/CD pipelines; exposure to containers/Kubernetes. Azure Virtual Desktop ...

SLAs/KPIs Experience in service operations using the ITIL Strong understanding of service monitoring tools and technologies Strong understanding of ITSM platforms (e.g., ServiceNow) Good understanding of IT architecture and key technology components, e.g., servers, networks Experience using major Microsoft Office applications (e.g., Word, Excel, PowerPoint) Strong verbal ...

proactive, continuous improvement mindset with excellent analytical and problem-solving skills. Desirable Experience with IT Service Management (ITSM) platforms or ticketing systems (e.g. ServiceNow, Jira, Freshservice, Zendesk). Experience within manufacturing, mining, or other complex supply chain environments. Current Microsoft Dynamics 365 and/or Power Platform certifications. This role ...

ServiceNow Tech Lead - Contract - Wokingham - £425/day - Inside IR35 We are seeking an experienced ServiceNow Technical Lead to join a global technology services organisation on a fully office-based contract in Wokingham. The successful candidate will be responsible for designing, developing, and implementing solutions on the ServiceNow platform whilst … leadership and strategic thinking to ensure alignment with business requirements and best practices. Key Responsibilities: Lead the technical delivery and continuous improvement of the ServiceNow platform, ensuring alignment with industry best practices and organisational goals Oversee the configuration and administration of the ServiceNow platform, ensuring it meets organisational needs ...

knowledge of: Enterprise Infrastructure, Networks and End User Computing Microsoft 365, Azure and/or AWS IT Service Management (ITIL, Incident, Problem & Request Management) ServiceNow or similar ITSM tools Jira and Confluence IT security and compliance standards (ISO27001, Cyber Essentials, CIS) Service improvement, governance and operational risk management ...

user technologies Knowledge of cloud platforms including Azure, AWS and Microsoft 365 Experience working within ITSM frameworks and service delivery environments Familiarity with ServiceNow and Atlassian tools such as Jira and Confluence Understanding of security and compliance standards including ISO27001 and Cyber Essentials Ability to lead technical teams and drive ...

facilitation, communication, consulting, and documentation skills. Experience translating complex service management concepts into practical business recommendations. Hands-on experience with ITSM platforms such as ServiceNow, Jira Service Management, Ivanti, BMC Helix, Freshservice, or similar. Strong analytical and problem-solving capabilities with exceptional attention to detail. Ability to work independently, manage ...

Title: ServiceNow Platform Architect Location: Wokingham Employment Type: Contract Overview We are looking for an experienced ServiceNow Platform Architect to join a high-profile client engagement. The successful candidate will be responsible for designing and governing the overall ServiceNow platform architecture, ensuring scalable, secure, and best-practice implementations across multiple … modules. Key Responsibilities Design and own the end-to-end ServiceNow platform architecture. Provide technical leadership for ServiceNow implementations and enhancements. Define architecture standards, governance, and best practices. Work closely with business stakeholders, solution architects, and delivery teams. Ensure platform scalability, security, and performance. Support integrations with third-party systems ...

seeking a highly accomplished Senior ServiceNow Architect to lead the design, implementation, and ongoing evolution of our ServiceNow ecosystem for Telecoms. This is a pivotal role responsible for driving end-to-end platform strategy focussing on TSM, TSOM, CPQT, CMDB and SPMT ServiceNow modules. The successful candidate will spearhead … migration of legacy ITSM tooling and Design Tooling platforms while establishing a robust integration framework that connects ServiceNow with enterprise systems at scale. KEY RESPONSIBILITIES Platform Architecture & Strategy Define and own the end-to-end ServiceNow architecture, ensuring alignment with enterprise technology strategy and business objectives across all product lines. ...

experience in large, complex IT service delivery environments Proven leadership of service management or senior service delivery teams Strong knowledge of ITSM tools (e.g. ServiceNow) Deep understanding of SLA/OLA creation and management Experience working to ISO 9001 and ISO/IEC 20000 standards ITIL 4 Managing Professional ...

supporting Microsoft technologies including Azure, Intune and Microsoft Defender. Familiarity with Active Directory and user administration. Experience using ITSM or ticketing platforms such as ServiceNow, Jira or similar. Understanding of networking fundamentals including TCP/IP, DNS and DHCP. Experience supporting Microsoft Outlook, Exchange and Microsoft 365 applications. Excellent communication ...

experience working within Agile environments using tools such as Jira, Confluence, Azure DevOps, Microsoft Visio, Lucidchart, Miro, Power BI, SQL, Microsoft Dynamics 365, Salesforce, ServiceNow or similar platforms. Experience within financial services, public sector, healthcare, insurance, retail, utilities, telecommunications or consulting is highly desirable. For permanent positions, candidates should typically ...

science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. YOUR ROLE We are looking for an experienced ServiceNow Project Manager to join our growing practice, supporting the delivery of ServiceNow HRSD solutions. In this role, you will be accountable … delivery of ServiceNow projects, ensuring they are delivered on time, within scope, and to a high standard. You will oversee project planning, governance, resourcing, financials, and reporting, while proactively managing risks, issues, and dependencies across the delivery lifecycle. You will work closely with senior stakeholders, business SMEs, and delivery teams ...

supporting the employee lifecycle (Starters, Movers, Leavers) within an IT environment. Experience in or awareness of Incident/Ticket Logging Systems (ITSM) platforms (FreshService, ServiceNow, etc). Experience in or awareness of supporting cloud technologies. Experience in or awareness of mobile device technologies Microsoft Certifications such as MS-900/ ...

Experience managing IT service delivery and performance (5+ years) Demonstrable experience defining and managing SLAs and KPIs Strong knowledge of ITSM tools such as ServiceNow Good understanding of IT infrastructure (servers, networks, and core systems) Excellent stakeholder management and communication skills Ability to manage multiple priorities and respond effectively ...

Experience managing IT service delivery and performance (5+ years) Demonstrable experience defining and managing SLAs and KPIs Strong knowledge of ITSM tools such as ServiceNow Good understanding of IT infrastructure (servers, networks, and core systems) Excellent stakeholder management and communication skills Ability to manage multiple priorities and respond effectively ...

supporting the employee lifecycle (Starters, Movers, Leavers) within an IT environment. Experience in or awareness of Incident/Ticket Logging Systems (ITSM) platforms (FreshService, ServiceNow, etc). Experience in or awareness of supporting cloud technologies. Experience in or awareness of mobile device technologies Microsoft Certifications such as MS-900/ ...

supporting the employee lifecycle (Starters, Movers, Leavers) within an IT environment. Experience in or awareness of Incident/Ticket Logging Systems (ITSM) platforms (FreshService, ServiceNow, etc). Experience in or awareness of supporting cloud technologies. Experience in or awareness of mobile device technologies Microsoft Certifications such as MS-900/ ...

delivery and performance management Experience setting and managing SLAs/KPIs and in service operations using the ITIL Strong understanding of ITSM platforms (e.g., ServiceNow) Good understanding of IT architecture and key technology components, e.g., servers, networks Experience using major Microsoft Office applications (e.g., Word, Excel, PowerPoint) Disclaimer: This vacancy ...

Technology Hands‐on experience in at least one key area of intelligent automation, such as: RPA development (e.g., UiPath, Blue Prism, Automation Anywhere, NICE, ServiceNow, Power Platform) IDP (Intelligent Document Processing) (e.g., Hyperscience, ABBYY, Kofax) NLP, ML, or AI‐enabled automation (e.g., Spacy, Azure Cognitive Services) Low‐code platforms (e.g. ...

ITSM solutions across cloud, hybrid and on premises environments. Senior ITSM Engineer Skills and Experience Extensive experience with ITSM and Service Desk platforms including ServiceNow, BMC Remedy, BMC Helix, CA Service Desk Manager, Cherwell, Freshworks or ManageEngine. Strong knowledge of ITSM, ITOM, ITIL or eTOM frameworks, ideally with ITIL ...

consistently met Identify and escalate potential security incidents Technical Environment Microsoft Windows Desktop & Server Microsoft 365 Microsoft Entra ID Microsoft Intune ITSM platforms (e.g. ServiceNow) Basic TCP/IP networking ITIL processes (Incident, Problem, Change & Request Fulfilment) Desktop, laptop, mobile device and printer support About You We're looking ...

relationship management, engaging with senior stakeholders and delivering business requirements. Experience with project planning, reporting, or project management tools (e.g. Aha!, Jira, Azure DevOps, ServiceNow, or similar) Experience developing or maintaining delivery standards, templates, or governance frameworks Travel, Motor Vehicle Record & Physical/Environment Requirements: Ability to travel ...