1 to 25 of 93 ServiceNow Jobs in the South East

over 15,000 users worldwide. An exciting opportunity has arisen for a BI Developer to play a key role within their shared service IT function, responsible for leveraging the ServiceNow platform and its ServiceNow Performance Analytics and ServiceNow Reporting modules to analyze the company's IT service management data and design meaningful reporting to support IT service reviews and continuous … service improvement. The ideal candidate should have a background in Business Intelligence, Data Analysis, Service Reviews, Reporting, and Analytics, ideally with ServiceNow and PowerBI experience, who can put together robust dashboards and actionable insights for effective stakeholder collaboration globally. Responsibilities ServiceNow reporting, IT Service Review collation/preparation & detailed tracking of continuous service Improvements across global office locations. Lead regular … IT service performance reviews with internal and external stakeholders using live data from ServiceNow. Build and maintain service performance dashboards and scorecards within ServiceNow and other tools. Analyze incident, request, change, and problem management trends to recommend service improvements. Work with ITSM teams to ensure accurate SLA tracking and OLA performance reporting within ServiceNow. Support the definition and implementation of More ❯

automated workflows for device provisioning, patch management, and endpoint hardening using PowerShell, Graph API, and automation platforms. You'll develop and maintain APIs and integrations across workspace systems (e.g., ServiceNow, JAMF, DEX tools). You'll drive the adoption of AI-based automation and telemetry ingestion for continuous service improvement. You'll embed Gen-AI technologies (e.g., Microsoft Copilot, OpenAI More ❯

over 15,000 users worldwide. An exciting opportunity has arisen for an Data Analyst to play a key role within their shared service IT function, responsible for leveraging the ServiceNow platform and its ServiceNow Performance Analytics and ServiceNow Reporting modules to analyze the company's IT service management data and design meaningful reporting to support IT service reviews and continuous … service improvement. The ideal candidate should have a background in Data Analysis, Service Reviews, Reporting, and Analytics, ideally with ServiceNow and PowerBI experience, who can put together robust dashboards and actionable insights for effective stakeholder collaboration globally. Responsibilities ServiceNow reporting, IT Service Review collation/preparation & detailed tracking of continuous service Improvements across global office locations. Lead regular IT service … performance reviews with internal and external stakeholders using live data from ServiceNow. Build and maintain service performance dashboards and scorecards within ServiceNow and other tools. Analyze incident, request, change, and problem management trends to recommend service improvements. Work with ITSM teams to ensure accurate SLA tracking and OLA performance reporting within ServiceNow. Support the definition and implementation of corrective and More ❯

a community of over 500+ global VIP employees. Maintaining an excellent standard of support and building relationships with key execs/PAs. Managing tickets via the service management tool ServiceNow regularly updating incidents. Set up and maintain laptops, desktops, mobile devices, and peripheral equipment for executives. Mobile device support and advanced troubleshooting skills (Apple & Android technologies). Proactively identify potential … Microsoft products, Microsoft Office365, and Windows versions. Familiarity and comfort in using web conferencing, collaboration tools, and applications such as Microsoft Teams, Zoom, WhatsApp, Cisco Webex etc. Knowledge of ServiceNow or other ITSM along with ticket management best practices. Skills IT industry experience + past VIP/Exec support Microsoft Windows Microsoft Office O365 ServiceNow ITSM Microsoft Teams Video Conferencing More ❯

the ability to diagnose and fix issues quickly. Excellent communication and interpersonal skills, able to explain technical problems to non-technical users. Familiarity with IT service management tools (e.g., ServiceNow, JIRA) and remote support Education, Qualifications, Experience: Bachelor's degree in IT, Computer Science, or a related field (or equivalent work experience). Industry certifications such as CompTIA A+, Microsoft More ❯

Join Ten10 as a Technical Test Consultant ServiceNow Job Type: Permanent Location: London (Hybrid working with occasional client travel) Looking for your next challenge? At Ten10 , were transforming how businesses deliver quality software, and were looking for a passionate Technical Test Consultant to join our growing team. If youre a skilled developer with a love for testing and problem-solving … work and life. About the Role This is more than just a jobits an opportunity to lead, innovate, and grow. As a Technical Test Consultant , youll: Implement automation for ServiceNow modules using the Automated Test Framework (ATF) on the ServiceNow instance for core modules and Service Catalogs. Implement in-sprint automation for changes or enhancements to any modules, changes to … using ATF . Work with our clients to implement cutting-edge automation frameworks and testing solutions. Essential Skills & Experience: Eligibility for SC clearance . Experience of implementing automation for ServiceNow modules using the Automated Test Framework (ATF). Significant experience in Agile environments (e.g., SCRUM, Kanban). Proven expertise in automation testing Strong knowledge of integration testing and automation frameworks More ❯

Mandatory Skills: ServiceNow-Development. Experience: 5-8 Years. This job involves: ServiceNow development: Responsible for delivering complex technical solutions within the ServiceNow environment, ensuring the outcomes meet business needs. ServiceNow platform support: Undertake operational activities including resolving platform-related incidents, version upgrades, housekeeping, and proactive maintenance. Peer checking: Perform peer reviews of colleagues' deliverables to ensure outcomes follow best practices … agree on the definition of done. Team planning and review: Participate in team DevOps ceremonies (sprint planning, demos, reviews) providing valuable input. Essential Experience: Proven experience developing on the ServiceNow platform, specifically with ITSM and ITOM modules, designing and delivering technical solutions. Familiarity with integrating external platforms/data into ServiceNow using best practices. Experience with programming languages such as … Java, JavaScript, and Python. Preferably experienced with ServiceNow modules like HR, SecOps, CMDB, or Virtual Agent. Experience using ServiceNow Catalogue Builder and Flow Designer components. Experience working within a DevOps environment, understanding related processes and controls. Strong communication skills with the ability to engage both technical and non-technical stakeholders. More ❯

values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity The Control management Senior Manager - ServiceNow will be responsible for the following: Shape the development of technology control management including scoping, development of and testing ServiceNow tools for ITRM processes in DT to allow for an … assessment cycle - in conjunction with the Global Integrity Assessment Service Leader and the relevant subject matter experts. Leverage MFS8 controls library to integrate with a DT Controls library supporting ServiceNow changes to accommodate the changes in testing process to streamline the test approach. Operational Lead the planning on various DT control management programs including development of a control library. Manage … to control management activities for control owners. Connect to your skills and professional experience Led and delivered at least one end to end programme process including the use of ServiceNow Integrated Risk Management module to support integrated IT risk Management processes. An understanding of the principals around CMMI, COBIT, ITIL, PMI, Prince2, ISO27001, SOC2. Cybersecurity or IT Risk Management experience More ❯

values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity The Control management Senior Manager - ServiceNow will be responsible for the following: Shape the development of technology control management including scoping, development of and testing ServiceNow tools for ITRM processes in DT to allow for an … assessment cycle - in conjunction with the Global Integrity Assessment Service Leader and the relevant subject matter experts. Leverage MFS8 controls library to integrate with a DT Controls library supporting ServiceNow changes to accommodate the changes in testing process to streamline the test approach. Operational Lead the planning on various DT control management programs including development of a control library. Manage … to control management activities for control owners. Connect to your skills and professional experience Led and delivered at least one end to end programme process including the use of ServiceNow Integrated Risk Management module to support integrated IT risk Management processes. An understanding of the principals around CMMI, COBIT, ITIL, PMI, Prince2, ISO27001, SOC2. Cybersecurity or IT Risk Management experience More ❯

ServiceNow Developer - £65K - £70K Remote positon - with odd trip to london office Role responsibilities: Platform Development and Configuration: Design, implement, and maintain features across core ServiceNow modules, including IT Service Management (ITSM) , IT Operations Management (ITOM) , Configuration Management Database (CMDB) , Strategic Portfolio Management (SPM) , AppEngine , Custom Applications , and Service Portal . Utilize platform tools such as Predictive Intelligence , Flow Designer … workflows in alignment with evolving business requirements. Leverage scripting skills ( JavaScript , Glide API ) to optimize functionality and enhance user experience through automation. Drive process improvement through workflow automation and ServiceNow best practices. Integration and Reporting: Monitor and fine-tune system performance to ensure platform stability and efficiency. Manage existing ServiceNow integrations and develop new ones with other enterprise systems and … third-party applications . Support reporting needs by creating and maintaining dashboards, reports, and KPIs that offer actionable business insights, including advanced analytics requests. Please apply asap if interested - ServiceNow Developer GleeIT At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.By applying you will More ❯

ServiceNow Developer - OUTSIDE IR35 contract Remote positon - with odd trip to london office Role responsibilities: Platform Development and Configuration: Design, implement, and maintain features across core ServiceNow modules, including IT Service Management (ITSM) , IT Operations Management (ITOM) , Configuration Management Database (CMDB) , Strategic Portfolio Management (SPM) , AppEngine , Custom Applications , and Service Portal . Utilize platform tools such as Predictive Intelligence , Flow … workflows in alignment with evolving business requirements. Leverage scripting skills ( JavaScript , Glide API ) to optimize functionality and enhance user experience through automation. Drive process improvement through workflow automation and ServiceNow best practices. Integration and Reporting: Monitor and fine-tune system performance to ensure platform stability and efficiency. Manage existing ServiceNow integrations and develop new ones with other enterprise systems and … third-party applications . Support reporting needs by creating and maintaining dashboards, reports, and KPIs that offer actionable business insights, including advanced analytics requests. Please apply asap if itnerested - ServiceNow Developer GleeIT At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.By applying you will More ❯

Life on the team This role will provide pre-sales support, and post-sales oversight for large and/or strategic opportunities. Whilst the ServiceNow platform is central to our customers expertise, Solution Architects are the ultimate authority for designing and solutioning on large and/or complex projects where ServiceNow needs to integrate with new or legacy technologies, or … customer stakeholders and Computacenters project team to understand design needs, constraints and options, on large and complex projects, or in complex managed service provider environments Develop in-depth ITIL, ServiceNow, technology and industry expertise in order to advise customers and consultants on new trends and changes within the industry Lead knowledge sharing activities, and be a regular contributor to team … meeting. What youll need Solid experience as a trusted advisor to customers for ServiceNow road-mapping and design At least 5 years of experience in delivering Service Management projects in a customer-facing context, with exposure to the deployment of technology in support of at least some of the following solution areas: cloud management solutions, orchestration solutions, discovery solutions, security More ❯

Life on the team Our ServiceNow Operations team are looking for a Technical Consultant to configure and support IT Service Management (ITSM) systems. The ITSM employed is a critical 24/7 system and used both internally within CC as well as Customers and Third parties around the world. It delivers a set of tools which are under-pinned by … Act in accordance with Computacenter Information Security Policies and report any potential or actual security events or other security risks to the organisation. What youll need Strong understanding of ServiceNow best practices. Minimum 3 years of proven experience as a ServiceNow developer or admin on medium to large scale ServiceNow platforms with excellent communication skills. Minimum 3 years of experience More ❯

skills, able to engage technical and non-technical stakeholders at all levels. Strong analytical mindset - capable of interpreting and presenting data clearly. Experience using IT Service Management tools (e.g., ServiceNow, BMC Remedy, Cherwell). Demonstrable ability to manage risk, communicate change impact, and lead process adherence. Comfortable working in a secure/public sector environment. Active SC clearance (must be … Service Transition or Release, Control & Validation). Experience working within central government or similar high-assurance organisations. Experience supporting process audits and ISO-aligned service delivery environments. Knowledge of ServiceNow is highly advantageous. Additional Info Duration : 6 months (extensions possible) Location : Hanslope Park, Milton Keynes (Hybrid - 60% onsite expected) Clearance : SC Cleared (mandatory More ❯

primary), Grafana, and Splunk Collect and analyse telemetry data (metrics, logs, traces, events) to diagnose and resolve system and application performance issues Integrate monitoring platforms with ITSM tools (e.g. ServiceNow) and CI/CD pipelines to enable proactive alerting and resolution workflows Act as a Monitoring & Observability SME within customer delivery teams Support incident response activities and postmortems by identifying More ❯

M365 Services (SharePoint, Teams, Exchange Online). Strong technical skills in defining and systems and technology solution architecture using Salesforce technologies (e.g. Salesforce Lightning PaaS for application development) and ServiceNow Strong technical skills in Enterprise-grade integration architecture including modern RESTful API approaches and traditional file transfer, messaging, web services and ESB approaches Good technical skills and awareness of enterprise More ❯

Operating System. • Familiarity with JAMF/Apple device management, particularly macOS. • Basic knowledge of application packaging and deployment. • Administration skills in Intune and experience with ITSM tools (e.g., ServiceNow). • Understanding of Virtual Desktop environments. • Experience with scripting (e.g., PowerShell) or automation tools. Experience: • Minimum of [X years] of experience in End User Computing or technical support roles, with hands More ❯

relevant field and ITIL Foundation certification. Extensive experience in customer service and service delivery roles, including managing senior stakeholders. Strong knowledge of IT service design, service management tools (e.g., ServiceNow), and ITIL processes. Proven ability to manage complex service issues, escalations, and operate effectively in a political environment. Excellent problem-solving, communication, and interpersonal skills, with empathy for users of More ❯

ServiceNow Architect - CSDM Salary - up to £100k DOE Location - UK Remote Robert Walters have partnered with a leading consultancy in their search for a ServiceNow Architect. In this role you with a pivotal role in shaping the future of the project by designing and maintain a CSDM-compliant data strategy. You'll support the client through the go live and … through the go live stage and business adoption. Develop and implement a Common Service Data Model (CSDM)-compliant data strategy. Define and execute technology changes for sustainable and accurate ServiceNow data. Lead governance activities to ensure high-quality and timely outputs. Represent Data Services to internal and external stakeholders, including regulators. Skills and Experience: Extensive experience in delivering complex ServiceNow … solutions in a regulated industry. Proven experience in the implementation of ServiceNow applications including but not limited to ITSM, ITOM, ITAM, CSDM, CMDB and CSM Proficient with ServiceNow in both Public and Private cloud environments. Excellent communication skills for engaging with technical and non-technical audiences. Highly motivated, adaptable, and able to manage multiple priorities in a fast-paced environment. More ❯

ServiceNow Architect - CSDM Day Rate - up to £850 per day Inside IR35 Location - UK Remote Duration - Initial 12 months Robert Walters have partnered with a leading consultancy in their search for a ServiceNow Architect. In this role you with a pivotal role in shaping the future of the project by designing and maintain a CSDM-compliant data strategy. You'll … through the go live stage and business adoption. Develop and implement a Common Service Data Model (CSDM)-compliant data strategy. Define and execute technology changes for sustainable and accurate ServiceNow data. Lead governance activities to ensure high-quality and timely outputs. Represent Data Services to internal and external stakeholders, including regulators. Skills and Experience: Extensive experience in delivering complex ServiceNow … solutions in a regulated industry. Proven experience in the implementation of ServiceNow applications including but not limited to ITSM, ITOM, ITAM, CSDM, CMDB and CSM Proficient with ServiceNow in both Public and Private cloud environments. Excellent communication skills for engaging with technical and non-technical audiences. Highly motivated, adaptable, and able to manage multiple priorities in a fast-paced environment. More ❯

ServiceNow Technical Delivery Consultant Life on the team Our ServiceNow Operations team are looking for a Technical Consultant to configure and support IT Service Management systems. The IT service management system employed is a critical 24/7 system and used both internally within CC as well as Customers and Third parties around the world. It delivers a set of … Act in accordance with Computacenter Information Security Policies and report any potential or actual Security events or other Security risks to the organisation. What youll need Strong understanding of ServiceNow best practises. Minimum 3 years of proven experience as a ServiceNow developer or admin on medium to large scale ServiceNow Platforms with excellent communication skills. Minimum 3 years of experience More ❯

ServiceNow Project Manager | Contract | Central London - 3 days per week on-site | Up to £750/day Join a financial services client of ours as a ServiceNow Project Manager to lead a strategic ITSM transformation, driving the design, configuration, and deployment of ServiceNow modules to meet business and regulatory needs. Key Responsibilities: Lead ServiceNow Phase 1 implementation, ensuring functional parity … SLA processes to ensure deliverables meet agreed terms. Oversee Go-Live and Hypercare phases for a smooth production transition. Experience/Skills Required: 10+ years’ experience delivering enterprise-scale ServiceNow ITSM implementations. Deep expertise in CMDB, CSDM, service taxonomy, and Incident/Problem/Change Management. Proficient in ServiceNow configuration, API integration, and workflow automation. Experience with automated discovery, CI …/CD, and service impact analysis. Strong stakeholder management and cross-functional team leadership skills. Familiarity with financial services regulatory requirements is a plus. PMP, ITIL, or ServiceNow certifications (e.g., CIS) highly desirable. Role Details: Contract Up to £750/day (DOE) Hybrid working – 3 days on-site per week Central London To be considered, please ensure you complete your More ❯

ability to work independently. Willingness to travel locally to support satellite offices (if required). Desirable (Not Essential): ITIL Foundation qualification Experience with ticketing systems (e.g., Zendesk, Freshservice, or ServiceNow) Exposure to macOS or Linux environments Driving licence (if travel is required) What We Offer: Competitive salary of £25,000-£28,000 DOE 25 days holiday + bank holidays Pension More ❯

and interpersonal skills. Ability to work independently and as part of a team. Strong customer service orientation. Understanding of Operating Systems (i.e. Android, iOS, Windows) Knowledge of ITSM platforms (ServiceNow) Experienced using Project Management platforms (Jira, Confluence, Project) Strong skills required within Microsoft Excel. Must be able to obtain SC status. Desired Skills: Experience with specific operating systems (e.g. macOS More ❯

other physical requirements ). Preferred Qualifications: Certifications in Azure or other related areas. Familiarity with DevOps practices and CI/CD pipeline integration related to identity management. Knowledge of ServiceNow for change management and incident management. An exciting career as an integral part of a world-leading software company providing solutions for architecture, engineering, and construction. Competitive Salary and benefits. More ❯