1 to 25 of 31 ServiceNow Jobs in the West Midlands

Service Operations Engineer (2nd Line Support)

Hiring Organisation
GCS
Location
Stoke-on-trent, Staffordshire, United Kingdom
Employment Type
Permanent
Salary
GBP 30,000 - 35,000 Annual
Networking (TCP/IP, DNS, DHCP, VPN) VMware and/or Hyper-V Azure and/or AWS PowerShell (desirable) ITIL and ITSM tools (ServiceNow or Jira) Interested? Apply now with your latest CV. GCS is acting as an Employment Agency in relation to this vacancy. ...

Technology Service Team Leader

Hiring Organisation
Pontoon
Location
Birmingham, West Midlands, England, United Kingdom
Employment Type
Contractor
Contract Rate
Salary negotiable
Intune (Endpoint Manager) Hands-on Apple macOS support experience. Experience supporting mobile devices, including: iPhone Samsung Microsoft Authenticator Mobile Application Management solutions Experience using ServiceNow for incident and request management. Strong troubleshooting and problem-solving skills. Ability to work independently and manage competing priorities. Outstanding communication and customer service skills. ...

Cloud and Managed IT Engineer - Tier 3

Hiring Organisation
Intercity Technology Limited
Location
Birmingham, West Midlands, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£50,000
networking principles and troubleshooting Strong expertise in supporting Windows 11 OS Strong expertise in supporting server infrastructure Solid experience with ITSM tools eg ServiceNow, HaloPSA etc Desirable Technical Skills: PowerShell scripting Familiarity with SQL Server Management Studio (SSMS) and SQL Server Reporting Services (SSRS) Understanding of ITIL practices Hyper ...

2nd Line Engineer, Patching

Hiring Organisation
OCC Group
Location
Stoke-on-Trent, Staffordshire, United Kingdom
Employment Type
Permanent
Windows Microsoft 365 Networking (TCP/IP, DNS, DHCP, VPNs, Firewalls) Virtualisation (VMware/Hyper-V) Cloud platforms (Azure or AWS) Service management tools (ServiceNow, Jira Service Management, etc.) This would suit someone with previous experience working in IT support with strong troubleshooting skills. Hands on experience with patch management ...

Cut Over Lead

Hiring Organisation
Tarmac Trading Limited
Location
Birmingham, West Midlands, United Kingdom
Employment Type
Contract, Work From Home
minimum 3-5 years) A demonstrable project management background with relevant certifications (Prince2, PMP, Agile, or equivalent) Experience with cutover planning tools (e.g., Cutover.com, ServiceNow, MS Project, Smartsheet) Excellent stakeholder management skills at all levels Demonstrable command and control capabilities under pressure Experience running cutover rehearsals/trials and incorporating ...

Service Delivery Manager

Hiring Organisation
Neoci Ltd
Location
Birmingham, West Midlands, England, United Kingdom
Employment Type
Full-Time
Salary
£35,000 - £45,000 per annum
Ability to drive and facilitate change Ability to influence and negotiate Ability to meet critical deadlines Other qualifications ITIL Foundation (v4) ITSM experience with ServiceNow ...

Project Cut Over Lead

Hiring Organisation
Tarmac Trading Limited
Location
Birmingham, West Midlands, United Kingdom
Employment Type
Contract
leading complex IT or business transformation cutovers A highly successful project management background (Prince2, PMP, Agile or equivalent) Experience with cutover planning tools (Cutover.com, ServiceNow, MS Project, Smartsheet) Hands-on experience with SuccessFactors Excellent stakeholder management and communication skills Proven ability to lead with command and control during critical periods ...

Group IT infrastructure manager

Hiring Organisation
hayden nash consultants
Location
Staffordshire, England, United Kingdom
Employment Type
Full-Time
Salary
£60,000 - £70,000 per annum
failover. Security: Firewalls, endpoint protection, SIEM tools (Splunk, Sentinel); ISO 27001, GDPR compliance. OS & Tools: Linux, PowerShell/Bash/Python scripting, ITSM platforms (ServiceNow, Fresh Service). A great opportunity to further your career with this prominent UK manufacturer. ...

Executive Resolutions Specialist

Hiring Organisation
Red Recruitment
Location
West Midlands, United Kingdom
Employment Type
Permanent
Salary
GBP 29,000 - 33,000 Annual
services, IT services, or a similar technical environment is advantageous Knowledge of ITIL principles, including Incident, Problem, and Service Management, is desirable Experience using ServiceNow, Freshservice, or other IT service management platforms is beneficial ITIL Foundation certification is desirable If you have the relevant skills and experience required for this ...

Complaints Handler

Hiring Organisation
Red Recruitment
Location
West Midlands, United Kingdom
Employment Type
Permanent
Salary
GBP 29,000 - 33,000 Annual
services, IT services, or a similar technical environment is advantageous Knowledge of ITIL principles, including Incident, Problem, and Service Management, is desirable Experience using ServiceNow, Freshservice, or other IT service management platforms is beneficial ITIL Foundation certification is desirable If you have the relevant skills and experience required for this ...

2nd Line Engineer

Hiring Organisation
OCC Group
Location
Stoke-on-Trent, Cobridge, Staffordshire, United Kingdom
Employment Type
Permanent
Line Support Engineer – Stoke-on-Trent Techstack: Windows Servers, Microsoft Windows, Networking, (TCP/IP,DNS, DHCP,VPN, Firewalls) Intune, Microsoft Azure, ServiceNow, Jira Services. Our client is looking for a talented 2nd Line Support Engineer to join a busy and rapidly growing Service Desk team. This is an exciting ...

QA Lead & Automation Engineer

Hiring Organisation
Deutsche Bank
Location
City and Borough of Birmingham, United Kingdom
Employment Type
Full Time
Team City Demonstrable experience of defining Non-Functional Requirements and developing performance testing automation frameworks Good working knowledge of JIRA, Confluence, SharePoint online, O365, ServiceNow How we’ll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture ...

Solutions Architect

Hiring Organisation
Proactive Appointments
Location
Birmingham, United Kingdom
Employment Type
Permanent
Salary
GBP 50,000 - 60,000 Annual
essential: Workato Automation Pro certification or equivalent. Previous experience within a consultancy or client-facing environment. Knowledge of enterprise platforms such as Salesforce, SAP, ServiceNow, or similar SaaS applications. Understanding of API security, data governance, and integration best practices. Solutions Architect Due to the volume of applications received for positions ...

ServiceNow Developer

Hiring Organisation
Capgemini
Location
City and Borough of Birmingham, United Kingdom
Employment Type
Full Time
involved in all technical aspects of implementation of Service Management, Service Integration and Management solutions for our existing and prospective clients using the ServiceNow Platform. Your role requires that you have thorough knowledge of the ServiceNow Platform and the technologies used within it to achieve your development deliverables in line … home; noting that you will be unable to work at home 100% of the time. Your role Core involvement in the technical implementation of ServiceNow using Service Management practices based on Capgemini and Industry standards. Co-Design and develop new ServiceNow Applications, solutions and Services as required. Take ownership ...

Solution Architect

Hiring Organisation
TALENT INTERNATIONAL UK LTD
Location
Birmingham, West Midlands, United Kingdom
Employment Type
Work From Home
Salary
£55,000
methodologies. Workato Automation Pro or equivalent certification. Experience in a client-facing or consultancy setting. Familiarity with common enterprise platforms such as Salesforce, SAP, ServiceNow, or similar. Understanding of data governance and API security principles. What you'll get in return: The opportunity to work on varied and complex integration ...

Solution Architect

Hiring Organisation
17918
Location
Birmingham, Warwickshire, United Kingdom
methodologies. Workato Automation Pro or equivalent certification. Experience in a client-facing or consultancy setting. Familiarity with common enterprise platforms such as Salesforce, SAP, ServiceNow, or similar. Understanding of data governance and API security principles. What you'll get in return: The opportunity to work on varied and complex integration ...

Software Engineer

Hiring Organisation
Convergence Group Ltd
Location
Solihull, West Midlands, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£65,000
detail. Experience in producing & consuming technical documentation e.g user stories, database schemas, system guides. Bonus points for experience with IT service management tools like ServiceNow or working within a fast-paced SME environment. What you'll get Salary: £55,000 - £65,000 for experienced A players. Time off: 33 days ...

Finance Systems Support Analyst - Aderant - London

Hiring Organisation
17918
Location
West Bromwich, Staffordshire, United Kingdom
services environment (e.g., Aderant, Intapp, etc.). Aderant Expert and related systems, with the Aderant table structure, etc Experience with ITSM platforms such as ServiceNow, including queue and SLA management. Knowledge of SQL Role: Act as 1st line support for Aderant finance systems issues and requests via ServiceNow. Resolving ...

Junior Developer

Hiring Organisation
Proactive Appointments
Location
Birmingham, West Midlands, England, United Kingdom
Employment Type
Full-Time
Salary
£30,000 - £40,000 per annum
Automation Pro I or Pro II certification. Experience with JavaScript, Bash, SQL, or other scripting languages. Knowledge of enterprise SaaS platforms including Salesforce, SAP, ServiceNow, HubSpot, or similar business applications. Exposure to CI/CD pipelines and DevOps practices within integration projects. Previous experience working within a consultancy or client ...

Operational Planner

Hiring Organisation
Pontoon
Location
Warwick, Warwickshire, United Kingdom
Employment Type
Contract
managing cross-functional teams and dependencies. Ability to drive behavioral change and enforce planning discipline. Strong analytical and organizational skills. Technical Requirements Proficiency in ServiceNow - essential. Advanced Excel skills (modelling, tracking, reporting dashboards). Ideal Candidate Profile A confident operator who can bring clarity to complexity. Comfortable working in high ...

Senior ServiceNow Developer

Hiring Organisation
Deutsche Bank
Location
City and Borough of Birmingham, United Kingdom
Employment Type
Full Time
largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Position Overview You will play, as a Senior ServiceNow Developer, a vital role in configuring and customising the ServiceNow platform for ITSM, ITAM, ITOM, GRC modules within ServiceNow. You will develop high quality, upgrade safe … solutions using scripting only when required, adhering to ServiceNow standard best practices. You must possess strong experience in Flow designer, client and business scripts, JavaScript, integrations, etc. You will also be responsible for partnering with Business Analysts to transform the requirements into viable solutions. What we’ll offer ...

ServiceNow Developer

Hiring Organisation
Capgemini
Location
City and Borough of Birmingham, United Kingdom
Employment Type
Full Time
world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. About the job you're considering The ServiceNow Platform Developer is a technical and hands-on configuration role within Digital CustomerExperience’s (DCX) Business Technology practice in the UK. This role focuses … immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service) Your Role As a ServiceNow Developer at Capgemini, your responsibilities will include, but not be limited to: Developing solutions for Customer Experience, Technology Experience and employee ExperienceServiceNow workflow applications, including ...

ServiceNow Production Support Manager

Hiring Organisation
Deutsche Bank
Location
City and Borough of Birmingham, United Kingdom
Employment Type
Full Time
largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Position Overview You will join Deutsche Bank as a ServiceNow Production Support Manager, working with a collaborative and global PlatformNow team to support a mission-critical ServiceNow platform used across the organisation. In this role … days’ volunteering leave per year Your key responsibilities Coordinate and support internal and vendor teams to ensure consistent, reliable production support for the ServiceNow platform Oversee incident, problem, and request management processes to support service quality and timely resolution Monitor service performance and share insights on service levels, response times ...

ServiceNow Platform Administrator

Hiring Organisation
Deutsche Bank
Location
City and Borough of Birmingham, United Kingdom
Employment Type
Full Time
largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Position Overview You will join Deutsche Bank as a ServiceNow Platform Administrator, working with a collaborative and global PlatformNow team to support a mission-critical ServiceNow platform used across the organisation. In this role … support a wide ranging CSR programme + 2 days’ volunteering leave per year Your key responsibilities Perform day-to-day administration of the ServiceNow platform including instance management, access control, and instance health monitoring Maintain platform configurations, including workflows, forms, UI policies, and business rules Contribute to stakeholder communication, issue ...

User Experience Lead Job in UK 2026

Hiring Organisation
Jobleads-UK
Location
Birmingham, England, United Kingdom
rise as financial institutions expand digital platforms in 2026. Deutsche Bank offers a User Experience Lead position in Birmingham focused on improving enterprise ServiceNow experiences. This role provides an opportunity to shape digital platforms within a global banking environment while influencing strategic user experience direction. About the Role The User … Experience Lead role focuses on designing and governing high quality user experiences across the ServiceNow platform. The position ensures that digital solutions remain intuitive consistent accessible and aligned with enterprise business goals. It also involves leading UX strategy and collaborating across technical and business teams within a regulated environment. About ...