1 to 25 of 28 ServiceNow Jobs in the West Midlands

Management. Proven experience in problem management/incident management. Strong analytical and problem-solving skills. Experience with IT service management (ITSM) tools such as ServiceNow, Remedy, or Jira. Excellent communication and interpersonal skills with focus on achieving enhanced user experience. Ability to work collaboratively in a cross-functional team environment. ...

excellent service. You’ll support and guide 1st Line Support Engineers to ensure incidents are handled efficiently within SLAs. Service desk tools such as ServiceNow, Jira Service desk. We’re looking for someone with solid patching experience , you’ll be responsible for patching systems and software within agreed timescales, maintaining ...

used common service desk tech Windows OS, Server and Microsoft 365. Networking - TCP/IP, DNS, DHCP, VPN, firewalls, service management tools - ServiceNow, JIRA, Service Desk. Would suit someone who can drive, local to the offices in Stoke On Trent. The role requires either valid security clearance or someone willing ...

business units and manages AWS infrastructure services, including CloudFormation, EC2, Lambda, DynamoDB, and AWS Backup, ensuring maximum availability and value. Resolving customer issues via ServiceNow, continuously learning new technologies, automating business processes with AWS tools and AI, and recommending infrastructure improvements for stability and innovation. Providing insights on new technologies ...

Ability to act as a credible voice between IT and business stakeholders, translating complex needs into operational requirements. Agile Mindset: Experience with Jira or ServiceNow in a fast-paced, solution-focused environment. Why Join Us? We operate a pay-for-performance culture that rewards results and positive impact. As part ...

Infrastructure projects on time and within budget. Lead teams including Developers, Architects, Engineers, service desk engineers and operations teams. Git, Jira, Confluence, and ServiceNow for incident and change management. Experience managing incident, problem, change management processes and hands-on delivery experience. Lead end to end delivery of complex Software ...

subject matter expertise (SME) for data, configuration, and product catalogue management. Skills, Knowledge and Experience Systems & Tools - Hands-on experience with Remedy CMDB/ServiceNow/ITSM, Qlik Sense/PowerBI and data migration projects. Data Quality - Strong background in data validation, profiling, and data governance. Analytics - Capable of creating ...

large IT organisations Working in an Agile framework operating a CI/CD DevOps approach Good working knowledge of JIRA, Confluence, SharePoint online, O365, ServiceNow The permanent opportunity for a QA Lead & Automation Engineer will pay a salary range up to £62,000 with a hybrid working model form ...

client requirements. Application Onboarding & Integration: Connecting and configuring various applications and systems, such as Active Directory (AD), Azure AD (Entra ID), SAP, Exchange, ServiceNow, and other cloud services/APIs (SCIM, REST). Lifecycle Management Automation: Designing and improving automated joiner, mover, and leaver (JML) processes for managing user identities ...

collaborate effectively with colleagues, partners and suppliers to deliver shared outcomes. You have experience working with IT Service Management (ITSM) tools such as ServiceNow or TopDesk (desirable), alongside an understanding of Operational Technology within a complex, safety-critical environment, ideally gained within the roads sector or a similar infrastructure-focused ...

Configure and implement F5 Load Balancing solutions Assist with the deployment of new services and follow process documentation Tracking services and change requests in ServiceNow and Jira. Contribute to the decommissioning and migration of services and projects Collaborate with the network team and portfolio team in a SAFe Agile environment ...

access certifications Workflow and policy authoring Access modelling for both IT and OT environments Experience integrating SailPoint with BeyondTrust, Entra ID, Active Directory, ServiceNow, SIEMs, and cloud platforms. Familiar with AI/ML-driven IGA insights and automation features (SailPoint Identity AI). Architecture & Leadership Ability to translate business needs ...

toolset solutions within an enterprise-wide environment, ensuring scalability, maintainability, and compliance. Working knowledge of IT Service Management (ITSM) practices and tools such as ServiceNow, with experience in incident, change, and problem management processes. Proficiency in Power BI, with the ability to build dashboards that visualise deployment metrics, cloud cost … scripting languages such as Python, PowerShell & Shell. Strong incident fault finding skills and experience. Familiarity with ITSM, Agile methodologies and tools eg Azure DevOps, ServiceNow Good communication and problem-solving skills. #LI-EU What’s in it for you At Accenture in addition to a competitive basic salary, you will ...

Hiring Senior ServiceNow Developer with Strong ITSM skills Preferred Requirements Mandatory Skills: ServiceNow - SaaS . 1 year contract 1 day onsite per week to Warwick is required ServiceNow System Administrator Certification ServiceNow Implementation Specialist Certification Experience working with ServiceNow domains Primary Responsibilities include: Work very closely with ITMS Process Architect … develops proposal sect ions, methodology work products and formal written deliverables covering area(s) of expertise. Design, develop, and maintain custom code for all ServiceNow modules Demonstrated knowledge of core ITIL processes (CMDB, Incident, Problem, and Change) Hands on experience on modules like ITSM, ITOM, ITBM, Service Portal and Scoped ...

Finance, Billing, Sales, Operations and Monitoring. This role is vital to ensuring accurate, validated data migration across legacy and new systems, including migration from ServiceNow to Halo. We are seeking a hands-on, methodical and self-sufficient individual who has successfully delivered system migrations before — not merely built data pipelines. ...

toolset solutions within an enterprise-wide environment, ensuring scalability, maintainability, and compliance. Working knowledge of IT Service Management (ITSM) practices and tools such as ServiceNow, with experience in incident, change, and problem management processes. Proficiency in Power BI, with the ability to build dashboards that visualise deployment metrics, cloud cost … scripting languages such as Python, PowerShell & Shell. Strong incident fault finding skills and experience. Familiarity with ITSM, Agile methodologies and tools eg Azure DevOps, ServiceNow Good communication and problem-solving skills. #LI ...

GKLM/SKLM key management. Understands operational impacts on system availability. Proficient in IBM storage provisioning and redaction. Experienced with Linux command line and ServiceNow ticketing. Interested?! Send your up-to-date CV to Dean Sadler-Parkes at Crimson for review Not interested?! Do you know anyone that might ...

Umbrella company only Candidates must be willing and eligible to gain SC security clearance for this role Job Description We are seeking a ServiceNow Trainer to design, develop and deliver engaging enablement content for the Business Services Portal (ServiceNow). This role focuses heavily on creating high-impact, short-form … operating within the UK defence and government sector. Key Responsibilities Design and produce high-quality learning content that accelerates end-user adoption of the ServiceNow Business Services Portal Create engaging short-form training videos, quick-start guides, and digital learning assets tailored to different user groups Develop "train the trainer ...

future of automation and AI? As a Data Scientist in DWP Digital, you'll work on automation and AI-driven enhancements within the ServiceNow pl click apply for full job details ...

either CCTV, CIS, PAVA, PHP or come from an electrical background Experience of working with SLA driven maintenance contracts An understanding of using ServiceNow or using IT for updating/closing jobs/reporting Full UK Driving Licence The job holder will be required to work Monday to Friday ...

large-scale HR transformation programs aligned with organizational strategy, timelines, and budgets. Design and manage system integrations with SmartRecruiters, SAP Concur, OpenText, ECP, and ServiceNow using CPI middleware. Oversee HR technology architecture to ensure seamless data flow and system performance. Manage stakeholders across HR, IT, vendors, and leadership teams … policies. Manage third-party vendors and ensure quality delivery against SLAs. Support audits, system enhancements, and continuous improvement initiatives. Use tools such as Jira, ServiceNow, Visio, and MS Office to support delivery and reporting. Experience Required 7+ years of experience in HRIS, HR Technology, or HR Transformation roles. Strong hands ...

DWP. Digital with Purpose. Join DWP Digital as a ServiceNow Developer and use your expertise to develop innovative solutions on a platform that underpins critical services. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person … module within ServiceNow. Track record of delivering value through the implementation of new or enhanced functionality into a large organisation in a ServiceNow context. Demonstrate ability to be able to work in a fast-paced environment either as part of a team or under their own initiative. Show leadership ...

future of automation and AI? As a Data Scientist in DWP Digital, you'll work on automation and AI-driven enhancements within the ServiceNow platform, including the Virtual Agent - our conversational interface that helps colleagues get support quickly through automated chat - used by around 120,000 colleagues. … your role As a Data Scientist you'll work at the heart of automation and AI transformation, with a core focus on improving the ServiceNow platform and its Virtual Agent capabilities. You'll use data to understand how colleagues interact with it, where conversations succeed or break down ...

service support for the CESA service. Investigate and resolve incidents without breaching SLAs. Manage and monitor batch scheduling processes. Perform daily checks and triage ServiceNow tickets. Support patching and failover activities. Collaborate with cross-functional teams to elaborate issues and devise solutions. Skillset Experience: PL/SQL and Java (core … development and debugging) Live Service Support experience ServiceNow (ticket triage and root cause analysis) Batch scheduling tools (e.g., Job Scheduler) Strong problem-solving and analytical skills If you are interested in this role or wish to apply, please feel free to submit your ...

service support for the CESA service. Investigate and resolve incidents without breaching SLAs. Manage and monitor batch scheduling processes. Perform daily checks and triage ServiceNow tickets. Support patching and failover activities. Collaborate with cross-functional teams to elaborate issues and devise solutions. Skills & Technologies PL/SQL and Java (core … development and debugging) Live Service Support experience ServiceNow (ticket triage and root cause analysis) Batch scheduling tools (eg, Job Scheduler) Strong problem-solving and analytical skills Please send CV for full details and immediate interviews. We are a preferred supplier to the client. ...