18 of 18 ServiceNow Jobs in the West Midlands

excellent service. You’ll support and guide 1st Line Support Engineers to ensure incidents are handled efficiently within SLAs. Service desk tools such as ServiceNow, Jira Service desk. We’re looking for someone with solid patching experience , you’ll be responsible for patching systems and software within agreed timescales, maintaining ...

Microsoft Office products (including Teams and OneDrive) Familiarity with Apple devices (MacBooks, iPads, macOS) Understanding of desktop, laptop, and printer hardware Desirable Experience using ServiceNow or similar ITSM tools Knowledge of mobility solutions Understanding of Microsoft Power Platform Prior experience in hardware/software support Active Directory knowledge Basic networking ...

Telecoms industry Experience managing multiple customers/accounts Proficient in Microsoft Office applications Experience working with P&L and understanding commercial impacts Familiarity with ServiceNow or similar ITSM platforms Strong Negotiation and Influencing Skills Exceptional Communication Skills If you have the required skills and experience as a Service Delivery Manager ...

ServiceNow Technical Architect - DV Cleared Location: Remote (UK-based with travel to client sites) Salary: £80,000 £100,000 per annum + 10% annual bonus Clearance: Must hold active DV (Developed Vetting) clearance We are seeking an experienced ServiceNow Technical Architect to join a high-performing delivery team, leading … design and delivery of complex ServiceNow solutions across enterprise and public sector environments. This is a remote role with UK-based travel to client sites as required. This is a senior, client-facing position suited to a technical leader who combines deep platform expertise with strong stakeholder engagement skills. ...

/11 support Microsoft 365 (Outlook, Teams, SharePoint, OneDrive, Defender) Active Directory (user management, permissions) Microsoft Intune (device enrolment, compliance) ITSM tools (e.g. ServiceNow) and SLA-driven support Azure (Entra) Microsoft Defender/Sentinel Basic networking (DNS, DHCP, VPN) The right fit Someone practical, organised, and easy to work with ...

/11 support Microsoft 365 (Outlook, Teams, SharePoint, OneDrive, Defender) Active Directory (user management, permissions) Microsoft Intune (device enrolment, compliance) ITSM tools (e.g. ServiceNow) and SLA-driven support Azure (Entra) Microsoft Defender/Sentinel Basic networking (DNS, DHCP, VPN) The right fit Someone practical, organised, and easy to work with ...

provide insight to other teams and departments. To provide support and resolution to our Customer's issues as raised through our incident management system (ServiceNow). As part of the wider Service Operations team assist in the management of AWS Connect and RingCentral. Ensure the deployment of Windows, Chrome devices ...

mobile devices (iOS/Android). Understanding of basic networking concepts including patching, VLANs, and Wi‐Fi troubleshooting. xkybehq Experience using ITSM tools (e.g. ServiceNow) and remote deployment tools such as Intune. Strong communication skills with a customer‐first mindset and calm approach under pressure ...

mobile devices (iOS/Android). Understanding of basic networking concepts including patching, VLANs, and Wi-Fi troubleshooting. Experience using ITSM tools (e.g. ServiceNow) and remote deployment tools such as Intune. Strong communication skills with a customer-first mindset and calm approach under pressure. ...

ServiceNow Senior Technical Consultant DV Cleared Location: Remote (UK-based with travel to client sites) Salary: £60,000 £75,000 per annum + 10% annual bonus Clearance: Must hold active DV (Developed Vetting) clearance We are looking for an experienced ServiceNow Senior Technical Consultant to join a growing delivery team … working on high-impact projects across enterprise and public sector environments, specialising in ServiceNow implementation and AI-driven enterprise automation. This is a fully remote role with UK-based travel to client sites. This is an excellent opportunity for a hands-on technical specialist with 35 years of ServiceNow experience ...

verbal communication skills. Comfortable working in live delivery settings rather than purely advisory roles. Desirable: Central government or public sector assurance experience. Experience with ServiceNow, Salesforce, or comparable enterprise SaaS platforms. Exposure to OT, IoT, or smart-building technology. Cloud or cyber security certifications (AWS, CISSP, CCSK, etc.). Additional ...

modernising Configuration Management and Hardware Asset Management services Target Operating Model (TOM) design and implementation experience ITSM expertise, ideally with strong knowledge of ServiceNow Experience in Financial Services, Insurance, or other regulated industries (highly desirable) Excellent stakeholder engagement, communication, and influencing skills Apply with your latest CV for immediate consideration ...

with evidence, risks, and actions. Comfortable working across multiple workstreams. Practical, delivery-focused approach. Desirable : Exposure to public sector or regulated environments. Experience with ServiceNow, Salesforce, or similar SaaS platforms. Interest or exposure to OT/IoT/PropTech security. Additional Information: BPSS and active Security Clearance required. This role ...

live environments) * Virtual desktop infrastructure - VDI - design, config, deployment and management experience * Microsoft Entra or Azure AD admin and set-up * Service desk (ServiceNow or similar) ticket management in production environments * Security & governance exposure across Azure estates Reasonable Adjustments: Respect and equality are core values to us. We are proud ...

live environments) * Virtual desktop infrastructure - VDI - design, config, deployment and management experience * Microsoft Entra or Azure AD admin and set-up * Service desk (ServiceNow or similar) ticket management in production environments * Security & governance exposure across Azure estates Reasonable Adjustments: Respect and equality are core values to us. We are proud ...

automation and administration Experience with Cisco MDS Fabric switches and broader data centre networking concepts Familiarity with SQL Server and ITSM tools such as ServiceNow Proven ability to work in complex, multi-region environments with overlapping time zones Experience mentoring or supporting junior engineers within infrastructure teams Comfortable working occasional ...

ServiceNow Developer - SC clearance Make your application after reading the following skill and qualification requirements for this position. ServiceNow Developer - SC clearance The location of the role is Remote (must be based in the UK) . The salary on offer is £45k - £48k . The duration of the initial fixed … systems. Typical examples of the deliverables are functional and technical designs, models, components, code, unit tests, and documentation. xkybehq Ability to analyse and understand ServiceNow environments Ability to support across technical workshops, creating technical designs, and recommending solutions aligned to ServiceNow best practice Agile ceremonies, Documentation, Story management and reporting ...

friendly process maps and guidance documentation. Qualifications To succeed in this role, you should bring: Significant experience in process improvement roles. Strong knowledge of ServiceNow and SAP Ariba Risk process implementations. Excellent business partnership and communication skills. Proven ability to influence across diverse stakeholder groups. A knack for creating clear ...