1 to 25 of 31 ServiceNow Jobs in the West Midlands

Role : ServiceNow Platform Administrator/Developer Client : Global IT services, consulting, and business solutions company. Work Pattern :Hybrid working model/2–3 days per week onsite in Warwick Security Requirements:Active SC Clearance or eligibility to obtain SC clearance is essential.Candidates must be eligible to work … pass relevant background checks Role Overview We are seeking an experienced ServiceNow Platform Administrator/Developer to support and enhance a secure ServiceNow environment. The successful candidate will be responsible for maintaining, configuring, and optimising the ServiceNow platform, ensuring stability, performance, security, and alignment with business and ITIL best practices. ...

SIEM tools (Splunk, Sentinel). Operating Systems & Automation Working knowledge of Linux (Ubuntu, CentOS). Scripting with PowerShell, Bash, Python. Familiar with ITSM platforms (ServiceNow, Freshservice). Soft Skills Strong analytical and problem-solving ability. Excellent communicator across technical/non-technical teams. Highly organised with good multitasking skills. Leadership ...

ServiceNow Platform Administrator/Developer Location: Warwick UK (Hybrid) Client : Global IT services, consulting, and business process outsourcing (BPO) company Clearance: SC Cleared or SC Eligible About the Role We are seeking an experienced ServiceNow Platform Administrator/Developer to support, maintain, and enhance our ServiceNow environment. This … functional teams to ensure the platform meets operational needs, aligns with ITIL best practices, and delivers high-quality digital service experiences. Key Responsibilities Monitor ServiceNow platform health, performance, and capacity. Apply patches, upgrades, and maintain overall platform stability. Troubleshoot and resolve platform issues; escalate to ServiceNow support where required. Configure ...

excellent service. You’ll support and guide 1st Line Support Engineers to ensure incidents are handled efficiently within SLAs. Service desk tools such as ServiceNow, Jira Service desk. We’re looking for someone with solid patching experience , you’ll be responsible for patching systems and software within agreed timescales, maintaining ...

Tools Third Party Risk Management Platforms Case Management Systems for Third Party Security Assessments Service Support Tools Security Service Desk Ticketing Systems (e.g., Jira, ServiceNow) Reporting and Dashboard Platforms Experience Minimum 4 years of experience in security operations, security engineering, or IT systems administration Minimum 2 years of hands ...

Description We are seeking an experienced ServiceNow Solution Architect to lead the technical design, implementation, and optimization of ServiceNow solutions for enterprise clients. The ideal candidate will have strong architecture expertise, hands-on development capabilities, and deep experience across ServiceNow modules and integrations. Preferred Requirements ServiceNow System Administrator Certification ServiceNow … Implementation Specialist Certification Experience working with ServiceNow domains Primary Responsibilities Work closely with ITMS Process Architects, customer teams, Business Analysts, IT support teams, and other technical groups to ensure ServiceNow implementations are delivered in a controlled and predictable manner. Design and document technical architecture, solution design, and user guides. Gather ...

minimum 3-5 years) A demonstrable project management background with relevant certifications (Prince2, PMP, Agile, or equivalent) Experience with cutover planning tools (e.g., Cutover.com, ServiceNow, MS Project, Smartsheet) Excellent stakeholder management skills at all levels Demonstrable command and control capabilities under pressure Experience running cutover rehearsals/trials and incorporating ...

following products – ERP (eg. Oracle/SAP), CRM (eg. Salesforce), Cloud Data Bases (eg. Oracle Cloud Infrastructure, MS Azure), ITSM (eg. Jira SM, ServiceNow). Strong understanding of project management methodologies, tools, and techniques. Excellent communication, leadership, and interpersonal skills, with the ability to effectively interact with stakeholders ...

Role: ServiceNow Architect Location: Remote in Europe Type: Contract (Outside IR35) Summary We're seeking a seasoned ServiceNow Architect to lead enterprise-scale solution design, platform governance, and integration strategy across core ServiceNow products (ITSM, ITOM, HRSD, CSM). The ideal candidate also brings hands-on Salesforce experience to architect … architectural standards, scalability, security, and value realization while guiding delivery teams and stakeholders. Key Responsibilities Architecture & Solution Design Own end-to-end architecture across ServiceNow modules (e.g., ITSM, ITOM/Discovery/Service Mapping, HRSD, CSM, SPM/App Engine). Define data models and align with CSDM standards; establish ...

including VoIP protocols (SIP, H.323) , QoS , and VLANs . Provision, support, and troubleshoot Microsoft Teams Phone Service deployments. Manage service incidents and requests via ServiceNow resolver groups. Oversee telecom and network carrier relationships, ensuring adherence to SLAs and delivery times. Operate and troubleshoot call recording systems such as Verint . ...

Storage Security, Cloudwatch Understanding of NIST Cybersecurity Framework Understanding of ITIL Processes Functional understanding of O&G/Manufacturing sectors Worked on Tools like ServiceNow Exposure in designing solutions. Responsibilities Responsible for timely closure of incidents, Service Request and Change Management for cyber security or escalate to next level. ...

Storage Security, Cloudwatch Understanding of NIST Cybersecurity Framework Understanding of ITIL Processes Functional understanding of O&G/Manufacturing sectors Worked on Tools like ServiceNow Exposure in designing solutions. Responsibilities Responsible for timely closure of incidents, Service Request and Change Management for cyber security or escalate to next level. ...

subject matter expertise (SME) for data, configuration, and product catalogue management. Skills, Knowledge and Experience- Systems & Tools - Hands-on experience with Remedy CMDB/ServiceNow/ITSM, Qlik Sense/PowerBI and data migration projects. - Data Quality - Strong background in data validation, profiling, and data governance. - Analytics - Capable of creating ...

subject matter expertise (SME) for data, configuration, and product catalogue management. Skills, Knowledge and Experience Systems & Tools - Hands-on experience with Remedy CMDB/ServiceNow/ITSM, Qlik Sense/PowerBI and data migration projects. Data Quality - Strong background in data validation, profiling, and data governance. Analytics - Capable of creating ...

ability to craft clear, effective messaging An understanding of and commitment to equality of opportunity and good working relationships. Desirable criteria: Experience of the ServiceNow software or other work management applications Selection Process Detail This vacancy is using Success Profiles and will assess your Behavioursand Experience. Stage 1: Application & Sift ...

What We're Looking For ITIL Foundation (Intermediate level desirable). Strong experience in IT Asset and Configuration Management . Hands-on experience with ServiceNow , including CMDB and ideally CSDM framework . Knowledge of SACM processes and ITIL best practices. Experience with hardware/software asset management. Excellent communication ...

compliant identity posture. Essential skills: Proven experience leading enterprise deployments of SailPoint Identity Security Cloud. Strong integration experience with Active Directory, Entra ID, AWS, ServiceNow, and other authoritative sources. Excellent scripting and automation skills (BeanShell, PowerShell, Java, REST/SOAP APIs). Strong experience of developing and maintaining JML workflows. ...

particularly Service Design, Transition, Portfolio, Change, and Release Management. • Strong understanding of risk management, compliance, and governance frameworks. • Skilled in ITSM platforms such as ServiceNow, BMC Remedy, or equivalent. • ITIL v3 Foundation; advanced ITIL certifications highly desirable. • Excellent stakeholder communication and vendor management skills. IT Service Lifecycle Manager Birmingham – Permanent ...

Service Manager or similar role in a multi-supplier or SIAM environment . Demonstrable evidence of delivering measurable service improvements. Expertise in ITIL frameworks , ServiceNow , and service management tools. Experience managing multiple IT services/platforms and balancing competing priorities. Ability to produce governance reports and assurance documentation. Excellent communication ...

OneDrive, Office 365, BitLocker SCCM: Task sequences, device management, application deployments (desirable) Intune: Device management (we're transitioning from PXE to Intune) Active Directory ServiceNow (desirable) What's in It for You? Competitive salary based on experiences 28 days holiday plus bank holidays, with a holiday buy/sell scheme ...

Type of Hiring – Fixed Term Employment (FTE) Project Duration – 12 Months (Possible Extension) Skills Mandatory Skills : Machine Learning - AIOPS Good to Have Skills : Python, ServiceNow Orchestrator, Azure Cognitive Services, GenAI - LLMOps, RPA - Microsoft Power Automate, Deep Learning - AIOPS, Reinforcement Learning – AIOPS Required experience MUST HAVE: Strong experience in Document ...

implemented across teams Assist with upgrades, testing and rollouts of new features Monitor of applications and services Record all activity and calls on - Jira, ServiceNow, Service Cloud Follow documented user procedures to help support incidents Application Support Analyst: Experience Essential : Technical Knowledge - SQL, creating and running scripts against databases Previous ...

toolset solutions within an enterprise-wide environment, ensuring scalability, maintainability, and compliance. Working knowledge of IT Service Management (ITSM) practices and tools such as ServiceNow, with experience in incident, change, and problem management processes. Proficiency in Power BI, with the ability to build dashboards that visualise deployment metrics, cloud cost … scripting languages such as Python, PowerShell & Shell. Strong incident fault finding skills and experience. Familiarity with ITSM, Agile methodologies and tools eg Azure DevOps, ServiceNow Good communication and problem-solving skills. #LI-EU What’s in it for you At Accenture in addition to a competitive basic salary, you will ...

Linking Humans is partnering with a global transformation consultancy operating at the intersection of business strategy, design, and technology. ServiceNow plays a critical role in enabling enterprise-wide transformation, supporting complex operating models across private and public sector clients.This is a senior consulting role for an experienced ServiceNow Architect … operate at both the enterprise and domain level. You will work closely with senior client stakeholders to define target architectures, shape roadmaps, and ensure ServiceNow is positioned as a core enabler of business transformation. Role focus: The role has two primary areas of responsibility: Supporting the development of enterprise-scale ...

GKLM/SKLM key management. Understands operational impacts on system availability. Proficient in IBM storage provisioning and redaction. Experienced with Linux command line and ServiceNow ticketing. Interested? Please submit your updated CV Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this ...