21 of 21 ServiceNow Jobs in the West Midlands

excellent service. You’ll support and guide 1st Line Support Engineers to ensure incidents are handled efficiently within SLAs. Service desk tools such as ServiceNow, Jira Service desk. We’re looking for someone with solid patching experience , you’ll be responsible for patching systems and software within agreed timescales, maintaining ...

Microsoft Office products (including Teams and OneDrive) Familiarity with Apple devices (MacBooks, iPads, macOS) Understanding of desktop, laptop, and printer hardware Desirable Experience using ServiceNow or similar ITSM tools Knowledge of mobility solutions Understanding of Microsoft Power Platform Prior experience in hardware/software support Active Directory knowledge Basic networking ...

Telecoms industry Experience managing multiple customers/accounts Proficient in Microsoft Office applications Experience working with P&L and understanding commercial impacts Familiarity with ServiceNow or similar ITSM platforms Strong Negotiation and Influencing Skills Exceptional Communication Skills If you have the required skills and experience as a Service Delivery Manager ...

/11 support Microsoft 365 (Outlook, Teams, SharePoint, OneDrive, Defender) Active Directory (user management, permissions) Microsoft Intune (device enrolment, compliance) ITSM tools (e.g. ServiceNow) and SLA-driven support Azure (Entra) Microsoft Defender/Sentinel Basic networking (DNS, DHCP, VPN) The right fit Someone practical, organised, and easy to work with ...

/11 support Microsoft 365 (Outlook, Teams, SharePoint, OneDrive, Defender) Active Directory (user management, permissions) Microsoft Intune (device enrolment, compliance) ITSM tools (e.g. ServiceNow) and SLA-driven support Azure (Entra) Microsoft Defender/Sentinel Basic networking (DNS, DHCP, VPN) The right fit Someone practical, organised, and easy to work with ...

provide insight to other teams and departments. To provide support and resolution to our Customer's issues as raised through our incident management system (ServiceNow). As part of the wider Service Operations team assist in the management of AWS Connect and RingCentral. Ensure the deployment of Windows, Chrome devices ...

Laptops, desktops, printers, and mobile devices (iOS/Android) Solid understanding of basic networking (patching, VLANs, WiFi troubleshooting) Experience working with ITSM tools (e.g. ServiceNow) and deployment tools such as Intune Confidence acting as a senior escalation point in a reactive, client-focused environment Excellent communication skills and ability ...

Laptops, desktops, printers, and mobile devices (iOS/Android) Solid understanding of basic networking (patching, VLANs, WiFi troubleshooting) Experience working with ITSM tools (e.g. ServiceNow) and deployment tools such as Intune Confidence acting as a senior escalation point in a reactive, client-focused environment Excellent communication skills and ability ...

mobile devices (iOS/Android). Understanding of basic networking concepts including patching, VLANs, and Wi-Fi troubleshooting. Experience using ITSM tools (e.g. ServiceNow) and remote deployment tools such as Intune. Strong communication skills with a customer-first mindset and calm approach under pressure. ...

ServiceNow Senior Technical Consultant DV Cleared Contract Location: Remote (UK-based with travel to client sites) Day Rate: £600 - £750 per day Inside IR35 Clearance: Must hold active DV (Developed Vetting) clearance We are looking for an experienced ServiceNow Senior Technical Consultant to join a growing delivery team, working … high-impact projects across enterprise and public sector environments, specialising in ServiceNow implementation and AI-driven enterprise automation. This is a fully remote role with UK-based travel to client sites. This is an excellent opportunity for a hands-on technical specialist with 35 years of ServiceNow experience ...

verbal communication skills. Comfortable working in live delivery settings rather than purely advisory roles. Desirable: Central government or public sector assurance experience. Experience with ServiceNow, Salesforce, or comparable enterprise SaaS platforms. Exposure to OT, IoT, or smart-building technology. Cloud or cyber security certifications (AWS, CISSP, CCSK, etc.). Additional ...

standards are defined, maintained, and adhered to. Provide ICT advice, guidance, and consultancy on the procurement, implementation, and ongoing operation of corporate systems. Use ServiceNow to manage incidents, changes, assets, and reporting, ensuring accurate records and effective communication with users and teams. Support the development of the Trust's digital ...

with evidence, risks, and actions. Comfortable working across multiple workstreams. Practical, delivery-focused approach. Desirable : Exposure to public sector or regulated environments. Experience with ServiceNow, Salesforce, or similar SaaS platforms. Interest or exposure to OT/IoT/PropTech security. Additional Information: BPSS and active Security Clearance required. This role ...

live environments) * Virtual desktop infrastructure - VDI - design, config, deployment and management experience * Microsoft Entra or Azure AD admin and set-up * Service desk (ServiceNow or similar) ticket management in production environments * Security & governance exposure across Azure estates Reasonable Adjustments: Respect and equality are core values to us. We are proud ...

automation and administration Experience with Cisco MDS Fabric switches and broader data centre networking concepts Familiarity with SQL Server and ITSM tools such as ServiceNow Proven ability to work in complex, multi-region environments with overlapping time zones Experience mentoring or supporting junior engineers within infrastructure teams Comfortable working occasional ...

friendly process maps and guidance documentation. Qualifications To succeed in this role, you should bring: Significant experience in process improvement roles. Strong knowledge of ServiceNow and SAP Ariba Risk process implementations. Excellent business partnership and communication skills. Proven ability to influence across diverse stakeholder groups. A knack for creating clear ...

pure architecture or delivery. Day-to-day of the role: Provide hands-on security assurance across various projects including GovPass, Plan On, Salesforce, Horizon, ServiceNow, and PropTech/smart-building/OT-adjacent activities. Engage in risk management, compliance checks, and technical support within a fast-paced, integration-heavy environment. … Have: Exposure to GovAssure or similar public sector assurance frameworks. Experience with operational technology, IoT, smart building, or property technology. Familiarity with Salesforce, ServiceNow, or similar complex SaaS environments. Experience in secure, regulated, and audited environments. Soft Skills: Strong stakeholder management and engagement. Ability to provide constructive feedback and advice ...

dashboards, service views, alerts, and reports * Create network topology maps across multiple sites and networks * Ensure asset visibility and lifecycle reporting * Integrate SolarWinds with ServiceNow, Splunk, and network management tools * Support dual site operations with primary and failover capability * Align to SolarWinds hardening and best practices * Ensure scalability to support … based monitoring * Experience in designing and integrating monitoring Cisco, Palo Alto, Fortinet, F5, and NSX environments * Experience in designing and integrating monitoring platforms with ServiceNow and Splunk * Experience in designing and integrating with Operating Systems (Windows and Linux) * Strong communication skills and a structured operational mindset * Experience in delivering SolarWinds ...

service views, alerts, and reports Create network topology maps across multiple sites and networks Ensure asset visibility and life cycle reporting Integrate SolarWinds with ServiceNow, Splunk, and network management tools Support dual site operations with primary and failover capability Align to SolarWinds hardening and best practices Ensure scalability to support … based monitoring Experience in designing and integrating monitoring Cisco, Palo Alto, Fortinet, F5, and NSX environments Experience in designing and integrating monitoring platforms with ServiceNow and Splunk Experience in designing and integrating with Operating Systems (Windows and Linux) Strong communication skills and a structured operational mindset Experience in delivering SolarWinds ...

service views, alerts, and reports Create network topology maps across multiple sites and networks Ensure asset visibility and life cycle reporting Integrate SolarWinds with ServiceNow, Splunk, and network management tools Support dual site operations with primary and failover capability Align to SolarWinds hardening and best practices Ensure scalability to support … based monitoring Experience in designing and integrating monitoring Cisco, Palo Alto, Fortinet, F5, and NSX environments Experience in designing and integrating monitoring platforms with ServiceNow and Splunk Experience in designing and integrating with Operating Systems (Windows and Linux) Strong communication skills and a structured operational mindset Experience in delivering SolarWinds ...

service views, alerts, and reports Create network topology maps across multiple sites and networks Ensure asset visibility and life cycle reporting Integrate SolarWinds with ServiceNow, Splunk, and network management tools Support dual site operations with primary and failover capability Align to SolarWinds hardening and best practices Ensure scalability to support … based monitoring Experience in designing and integrating monitoring Cisco, Palo Alto, Fortinet, F5, and NSX environments Experience in designing and integrating monitoring platforms with ServiceNow and Splunk Experience in designing and integrating with Operating Systems (Windows and Linux) Strong communication skills and a structured operational mindset Experience in delivering SolarWinds ...