1 to 25 of 40 ServiceNow Jobs in the West Midlands

Role : ServiceNow Platform Administrator/Developer Client : Global IT services, consulting, and business solutions company. Work Pattern :Hybrid working model/2–3 days per week onsite in Warwick Security Requirements:Active SC Clearance or eligibility to obtain SC clearance is essential.Candidates must be eligible to work … pass relevant background checks Role Overview We are seeking an experienced ServiceNow Platform Administrator/Developer to support and enhance a secure ServiceNow environment. The successful candidate will be responsible for maintaining, configuring, and optimising the ServiceNow platform, ensuring stability, performance, security, and alignment with business and ITIL best practices. ...

SIEM tools (Splunk, Sentinel). Operating Systems & Automation Working knowledge of Linux (Ubuntu, CentOS). Scripting with PowerShell, Bash, Python. Familiar with ITSM platforms (ServiceNow, Freshservice). Soft Skills Strong analytical and problem-solving ability. Excellent communicator across technical/non-technical teams. Highly organised with good multitasking skills. Leadership ...

ServiceNow Platform Administrator/Developer Location: Warwick UK (Hybrid) Client : Global IT services, consulting, and business process outsourcing (BPO) company Clearance: SC Cleared or SC Eligible About the Role We are seeking an experienced ServiceNow Platform Administrator/Developer to support, maintain, and enhance our ServiceNow environment. This … functional teams to ensure the platform meets operational needs, aligns with ITIL best practices, and delivers high-quality digital service experiences. Key Responsibilities Monitor ServiceNow platform health, performance, and capacity. Apply patches, upgrades, and maintain overall platform stability. Troubleshoot and resolve platform issues; escalate to ServiceNow support where required. Configure ...

excellent service. You’ll support and guide 1st Line Support Engineers to ensure incidents are handled efficiently within SLAs. Service desk tools such as ServiceNow, Jira Service desk. We’re looking for someone with solid patching experience , you’ll be responsible for patching systems and software within agreed timescales, maintaining ...

Tools Third Party Risk Management Platforms Case Management Systems for Third Party Security Assessments Service Support Tools Security Service Desk Ticketing Systems (e.g., Jira, ServiceNow) Reporting and Dashboard Platforms Experience Minimum 4 years of experience in security operations, security engineering, or IT systems administration Minimum 2 years of hands ...

Role Description: A ServiceNow Platform Administrator is responsible for maintaining, configuring, and optimizing the ServiceNow platform to ensure smooth operations and alignment with organizational needs. This role involves technical expertise, process improvement, and collaboration with cross-functional teams. Preferred Requirements: ServiceNow System Administrator Certification ServiceNow Implementation Specialist Certification Experience working … with ServiceNow domains . Primary Responsibilities include: Monitor platform health and performance; apply patches and upgrades. Troubleshoot and resolve platform-related issues, escalating to ServiceNow support when necessary. Ensure compliance with organisational standards and security policies. Configure ServiceNow modules (Incident, Problem, Change, Service Catalog). Develop workflows, forms, and scripts ...

Role Description: A ServiceNow Platform Administrator is responsible for maintaining, configuring, and optimizing the ServiceNow platform to ensure smooth operations and alignment with organizational needs. This role involves technical expertise, process improvement, and collaboration with cross-functional teams. Preferred Requirements: ServiceNow System Administrator Certification ServiceNow Implementation Specialist Certification Experience working … with ServiceNow domains . Primary Responsibilities include: Monitor platform health and performance; apply patches and upgrades. Troubleshoot and resolve platform-related issues, escalating to ServiceNow support when necessary. Ensure compliance with organisational standards and security policies. Configure ServiceNow modules (Incident, Problem, Change, Service Catalog). Develop workflows, forms, and scripts ...

Description We are seeking an experienced ServiceNow Solution Architect to lead the technical design, implementation, and optimization of ServiceNow solutions for enterprise clients. The ideal candidate will have strong architecture expertise, hands-on development capabilities, and deep experience across ServiceNow modules and integrations. Preferred Requirements ServiceNow System Administrator Certification ServiceNow … Implementation Specialist Certification Experience working with ServiceNow domains Primary Responsibilities Work closely with ITMS Process Architects, customer teams, Business Analysts, IT support teams, and other technical groups to ensure ServiceNow implementations are delivered in a controlled and predictable manner. Design and document technical architecture, solution design, and user guides. Gather ...

minimum 3-5 years) A demonstrable project management background with relevant certifications (Prince2, PMP, Agile, or equivalent) Experience with cutover planning tools (e.g., Cutover.com, ServiceNow, MS Project, Smartsheet) Excellent stakeholder management skills at all levels Demonstrable command and control capabilities under pressure Experience running cutover rehearsals/trials and incorporating ...

Storage Security, Cloudwatch Understanding of NIST Cybersecurity Framework Understanding of ITIL Processes Functional understanding of O&G/Manufacturing sectors Worked on Tools like ServiceNow Exposure in designing solutions. Responsibilities: Responsible for timely closure of incidents, Service Request and Change Management for cyber security or escalate to next level. ...

PurePath technology to pinpoint code-level bottlenecks or infrastructure failures immediately. You'll integrate Dynatrace with our ITSM and CI/CD ecosystems (e.g., ServiceNow, Jira, Jenkins, Ansible) to automate incident management and self-healing workflows. Design complex synthetic transaction tests to simulate customer journeys (e.g., logging in, making ...

enterprise architecture tools Infrastructure as Code: Terraform, CloudFormation, Ansible basics Version control: Git, document management systems Collaboration: Confluence, SharePoint, technical wikis Project management: Jira, ServiceNow, project documentation tools Professional Skills Clear technical communication with engineering teams and stakeholders Ability to translate security requirements into technical designs Collaborative approach to working ...

including VoIP protocols (SIP, H.323) , QoS , and VLANs . Provision, support, and troubleshoot Microsoft Teams Phone Service deployments. Manage service incidents and requests via ServiceNow resolver groups. Oversee telecom and network carrier relationships, ensuring adherence to SLAs and delivery times. Operate and troubleshoot call recording systems such as Verint . ...

Storage Security, Cloudwatch Understanding of NIST Cybersecurity Framework Understanding of ITIL Processes Functional understanding of O&G/Manufacturing sectors Worked on Tools like ServiceNow Exposure in designing solutions. Responsibilities Responsible for timely closure of incidents, Service Request and Change Management for cyber security or escalate to next level. ...

Storage Security, Cloudwatch Understanding of NIST Cybersecurity Framework Understanding of ITIL Processes Functional understanding of O&G/Manufacturing sectors Worked on Tools like ServiceNow Exposure in designing solutions. Responsibilities Responsible for timely closure of incidents, Service Request and Change Management for cyber security or escalate to next level. ...

subject matter expertise (SME) for data, configuration, and product catalogue management. Skills, Knowledge and Experience- Systems & Tools - Hands-on experience with Remedy CMDB/ServiceNow/ITSM, Qlik Sense/PowerBI and data migration projects. - Data Quality - Strong background in data validation, profiling, and data governance. - Analytics - Capable of creating ...

subject matter expertise (SME) for data, configuration, and product catalogue management. Skills, Knowledge and Experience Systems & Tools - Hands-on experience with Remedy CMDB/ServiceNow/ITSM, Qlik Sense/PowerBI and data migration projects. Data Quality - Strong background in data validation, profiling, and data governance. Analytics - Capable of creating ...

ability to craft clear, effective messaging An understanding of and commitment to equality of opportunity and good working relationships. Desirable criteria: Experience of the ServiceNow software or other work management applications Selection Process Detail This vacancy is using Success Profiles and will assess your Behavioursand Experience. Stage 1: Application & Sift ...

particularly Service Design, Transition, Portfolio, Change, and Release Management. • Strong understanding of risk management, compliance, and governance frameworks. • Skilled in ITSM platforms such as ServiceNow, BMC Remedy, or equivalent. • ITIL v3 Foundation; advanced ITIL certifications highly desirable. • Excellent stakeholder communication and vendor management skills. IT Service Lifecycle Manager Birmingham – Permanent ...

Service Manager or similar role in a multi-supplier or SIAM environment . Demonstrable evidence of delivering measurable service improvements. Expertise in ITIL frameworks , ServiceNow , and service management tools. Experience managing multiple IT services/platforms and balancing competing priorities. Ability to produce governance reports and assurance documentation. Excellent communication ...

OneDrive, Office 365, BitLocker SCCM: Task sequences, device management, application deployments (desirable) Intune: Device management (we're transitioning from PXE to Intune) Active Directory ServiceNow (desirable) What's in It for You? Competitive salary based on experiences 28 days holiday plus bank holidays, with a holiday buy/sell scheme ...

Role : Servicenow Architect Location : Warwick , UK Primary Responsibilities include: Work very closely with ITMS Process Architect, Customer personnel, Business Analyst, IT support team and other technical team to ensure that business needs around implementation of Service now platform re in a controlled and predictive manner. Create technical architecture, design … develops proposal sect ions, methodology work products and formal written deliverables covering area(s) of expertise. Design, develop, and maintain custom code for all ServiceNow modules Demonstrated knowledge of core ITIL processes (CMDB, Incident, Problem, and Change) Hands on experience on modules like ITSM, ITOM, ITBM, Service Portal and Scoped ...

implemented across teams Assist with upgrades, testing and rollouts of new features Monitor of applications and services Record all activity and calls on - Jira, ServiceNow, Service Cloud Follow documented user procedures to help support incidents Application Support Analyst: Experience Essential : Technical Knowledge - SQL, creating and running scripts against databases Previous ...

vendor engagements that enable delivery while controlling commercial, legal, privacy, and security risk. The role executes within the Global Vendors & Contracts frameworks and toolset (ServiceNow, standard templates, approval matrices) and adheres to Global procurement policies and processes. Key accountabilities Programme procurement management Own the A&A Programmes procurement pipeline from ...

vendor engagements that enable delivery while controlling commercial, legal, privacy, and security risk. The role executes within the Global Vendors & Contracts frameworks and toolset (ServiceNow, standard templates, approval matrices) and adheres to Global procurement policies and processes. Key accountabilities Programme procurement management Own the A&A Programmes procurement pipeline from ...