1 to 25 of 33 ServiceNow Jobs in the West Midlands

service and expertise with best-in-class tools and automation to deliver technology when and how our customers need it. As a Senior ServiceNow Developer (Level IV) at Rackspace Technology, you will play a pivotal role in designing, developing, and maintaining applications and workflows within the ServiceNow platform. This position … optimizing business processes, improving efficiency, and enhancing the overall user experience within organizations. You will be one of the technical design leads for ServiceNow code and architecture, and work with key business units and process managers in order to build solutions and processes, supporting maintenance, continual service improvement ...

service and expertise with best-in-class tools and automation to deliver technology when and how our customers need it. As a Senior ServiceNow Developer (Level IV) at Rackspace Technology, you will play a pivotal role in designing, developing, and maintaining applications and workflows within the ServiceNow platform. This position … optimizing business processes, improving efficiency, and enhancing the overall user experience within organizations. You will be one of the technical design leads for ServiceNow code and architecture, and work with key business units and process managers in order to build solutions and processes, supporting maintenance, continual service improvement ...

SIEM tools (Splunk, Sentinel). Operating Systems & Automation Working knowledge of Linux (Ubuntu, CentOS). Scripting with PowerShell, Bash, Python. Familiar with ITSM platforms (ServiceNow, Freshservice). Soft Skills Strong analytical and problem-solving ability. Excellent communicator across technical/non-technical teams. Highly organised with good multitasking skills. Leadership ...

interact effectively with stakeholders at all levels. Proven track record in enhancing user experience and improving IT service delivery. Experience with ITSM tools (e.g., ServiceNow, BMC Remedy, Jira Service Management). Strong analytical and problem-solving skills. Ability to manage multiple priorities and projects in a fast-paced environment. Familiarity ...

excellent service. You’ll support and guide 1st Line Support Engineers to ensure incidents are handled efficiently within SLAs. Service desk tools such as ServiceNow, Jira Service desk. We’re looking for someone with solid patching experience , you’ll be responsible for patching systems and software within agreed timescales, maintaining ...

Role: ServiceNow Architect Location: Remote in Europe Type: Contract (Outside IR35) Summary We're seeking a seasoned ServiceNow Architect to lead enterprise-scale solution design, platform governance, and integration strategy across core ServiceNow products (ITSM, ITOM, HRSD, CSM). The ideal candidate also brings hands-on Salesforce experience to architect … architectural standards, scalability, security, and value realization while guiding delivery teams and stakeholders. Key Responsibilities Architecture & Solution Design Own end-to-end architecture across ServiceNow modules (e.g., ITSM, ITOM/Discovery/Service Mapping, HRSD, CSM, SPM/App Engine). Define data models and align with CSDM standards; establish ...

stakeholder relationships Skills: Expertise in IT service lifecycle and ITIL processes Strong knowledge of Change and Release Management Familiarity with ITSM tools (e.g., ServiceNow, BMC Remedy) Excellent communication and stakeholder management skills Interested? Apply now and become part of a global team delivering exceptional IT services. ...

understanding of ITIL v4 principles and service lifecycle management . Skilled in Change , Release , and Service Transition management. Experience with ITSM tools such as ServiceNow or BMC Remedy . Strong communication and stakeholder management abilities. Certified in ITIL Foundation v4 (advanced certifications preferred). Additional qualifications in project management ...

subject matter expertise (SME) for data, configuration, and product catalogue management. Skills, Knowledge and Experience- Systems & Tools - Hands-on experience with Remedy CMDB/ServiceNow/ITSM, Qlik Sense/PowerBI and data migration projects. - Data Quality - Strong background in data validation, profiling, and data governance. - Analytics - Capable of creating ...

subject matter expertise (SME) for data, configuration, and product catalogue management. Skills, Knowledge and Experience Systems & Tools Hands-on experience with Remedy CMDB/ServiceNow/ITSM, Qlik Sense/PowerBI and data migration projects. Data Quality Strong background in data validation, profiling, and data governance. Analytics Capable of creating ...

subject matter expertise (SME) for data, configuration, and product catalogue management. Skills, Knowledge and Experience Systems & Tools - Hands-on experience with Remedy CMDB/ServiceNow/ITSM, Qlik Sense/PowerBI and data migration projects. Data Quality - Strong background in data validation, profiling, and data governance. Analytics - Capable of creating ...

What We're Looking For ITIL Foundation (Intermediate level desirable). Strong experience in IT Asset and Configuration Management . Hands-on experience with ServiceNow , including CMDB and ideally CSDM framework . Knowledge of SACM processes and ITIL best practices. Experience with hardware/software asset management. Excellent communication ...

compliant identity posture. Essential skills: Proven experience leading enterprise deployments of SailPoint Identity Security Cloud. Strong integration experience with Active Directory, Entra ID, AWS, ServiceNow, and other authoritative sources. Excellent scripting and automation skills (BeanShell, PowerShell, Java, REST/SOAP APIs). Strong experience of developing and maintaining JML workflows. ...

Service Manager or similar role in a multi-supplier or SIAM environment . Demonstrable evidence of delivering measurable service improvements. Expertise in ITIL frameworks , ServiceNow , and service management tools. Experience managing multiple IT services/platforms and balancing competing priorities. Ability to produce governance reports and assurance documentation. Excellent communication ...

OneDrive, Office 365, BitLocker SCCM: Task sequences, device management, application deployments (desirable) Intune: Device management (we're transitioning from PXE to Intune) Active Directory ServiceNow (desirable) What's in It for You? Competitive salary based on experiences 28 days holiday plus bank holidays, with a holiday buy/sell scheme ...

implemented across teams Assist with upgrades, testing and rollouts of new features Monitor of applications and services Record all activity and calls on - Jira, ServiceNow, Service Cloud Follow documented user procedures to help support incidents Application Support Analyst: Experience Essential : Technical Knowledge - SQL, creating and running scripts against databases Previous ...

internal governance frameworks, ensuring services are designed and managed in accordance with legal, security, and compliance requirements. - Proficiency with ITSM tools such as ServiceNow, BMC Remedy, or similar platforms to manage service lifecycle processes. - Strong ability to communicate and set expectations with stakeholders and third parties. IT Service Lifecycle Manager ...

toolset solutions within an enterprise-wide environment, ensuring scalability, maintainability, and compliance. Working knowledge of IT Service Management (ITSM) practices and tools such as ServiceNow, with experience in incident, change, and problem management processes. Proficiency in Power BI, with the ability to build dashboards that visualise deployment metrics, cloud cost … scripting languages such as Python, PowerShell & Shell. Strong incident fault finding skills and experience. Familiarity with ITSM, Agile methodologies and tools eg Azure DevOps, ServiceNow Good communication and problem-solving skills. #LI-EU What’s in it for you At Accenture in addition to a competitive basic salary, you will ...

Designing or supporting BPO, helpdesk, or technical support services. Working with diverse technology stacks (.NET, Java, AI/ML, SaaS, Python). Experience with ServiceNow or similar service management tools. Strong communication skills – able to collaborate across international teams and translate business needs into viable technical solutions. The client ...

storage actions can impact system availability. Provisioning and redaction of storage across IBM storage estates. Proficient in Linux command line technologies. Experience using ServiceNow for ticket management. Desirable Skills & Experience: Familiarity with cloud technologies, particularly AWS, and associated features. Experience with AWS server administration. Exposure to Agile delivery environments. Understanding ...

Build and improve enterprise-scale software using Java, C#.NET or Node.js Contribute to rapid application development using low-code tools like Salesforce, ServiceNow and PowerApps Work on responsive mobile/web development using React Native, Xamarin and similar frameworks Write and maintain documentation, technical designs and system specifications Collaborate with ...

Build and improve enterprise-scale software using Java, C#.NET or Node.js Contribute to rapid application development using low-code tools like Salesforce, ServiceNow and PowerApps Work on responsive mobile/web development using React Native, Xamarin and similar frameworks Write and maintain documentation, technical designs and system specifications Collaborate with ...

Build and improve enterprise-scale software using Java, C#.NET or Node.js Contribute to rapid application development using low-code tools like Salesforce, ServiceNow and PowerApps Work on responsive mobile/web development using React Native, Xamarin and similar frameworks Write and maintain documentation, technical designs and system specifications Collaborate with ...

Build and improve enterprise-scale software using Java, C#.NET or Node.js Contribute to rapid application development using low-code tools like Salesforce, ServiceNow and PowerApps Work on responsive mobile/web development using React Native, Xamarin and similar frameworks Write and maintain documentation, technical designs and system specifications Collaborate with ...

Build and improve enterprise-scale software using Java, C#.NET or Node.js Contribute to rapid application development using low-code tools like Salesforce, ServiceNow and PowerApps Work on responsive mobile/web development using React Native, Xamarin and similar frameworks Write and maintain documentation, technical designs and system specifications Collaborate with ...