1 to 25 of 51 ServiceNow Jobs in the West Midlands

Join OneAdvanced ServiceNow SysAdmin and Developer OneAdvanced uses ServiceNow across a number of key processes including Lead to Order, Project to Value, Order to Cash and Request to Resolve. The OneAdvanced IT Service Management team support the platform in service. The core elements are; platform, integration hub, Portal, CSM, ITSM … join our team, actively participating in the deployment of the platform into business as usual and thereafter in support. As a member of the ServiceNow Centre of Excellence and a SystemAdministrator and Developer, you will play a crucial role in taking the platform forward and continuing to deliver value ...

communication, working with our operational teams, developers, compliance, risk and external vendors Familiarity with tools such as Azure DevOps, Jira, Visio, SQL, Power BI, ServiceNow, Teams and Microsoft 365 An awareness of GDPR, FCA expectations, Consumer Duty, operational resilience and Central Bank of Ireland requirements An ability to assess business ...

Active Directory, Intune, Windows 11 and MacOS Solid understanding of security fundamentals (malware, phishing, anti-virus, IP spoofing) Experience with ITSM tools (e.g. ConnectWise, ServiceNow, Autotask) Working knowledge of ITIL frameworks (incidents, requests, change) Excellent troubleshooting and problem-solving skills A collaborative mindset with the confidence to lead and support ...

Previous experience in IT change management or a related field Prior experience working in the public sector, preferably Defence Proficiency with ITSM tools (e.g., ServiceNow, BMC remedy etc..) The ability to work effectively in a team environment Strong communication and people skills Essential qualifications for the Change Manager: ITIL certification ...

apps. Infrastructure runs across Bosun (AWS) and Azure, ensuring scalability and resilience. Our CI/CD pipelines automate builds, testing, and deployments, with Jira, ServiceNow, and GitHub supporting daily operations. In stores, we deploy mobile applications on Android Zebra TC53e devices, integrated with DataWedge for seamless barcode scanning and stock ...

incident resolution skills. Experience supporting: Windows Desktop & Server environments VMware and/or Hyper-V Microsoft Azure Experience using ITSM/ticketing systems (ServiceNow preferred). Excellent communication and customer service skills. Desirable Experience working within a 24/7 or shift-based support environment. Exposure to monitoring tools such ...

commercial considerations. Desirable Experience working in the Workday ecosystem, particularly with Kainos Workday Products. Familiarity with service management tools such as JIRA Service Desk, ServiceNow, or equivalent. Exposure to ISO-compliant environments (ISO 20000, 27001, 9001). Embracing our differences At Kainos, we believe in the power of diversity, equity ...

coordinating Oracle Service Requests (SRs) Experience creating or maintaining technical configurations Experience within HR, Payroll, Higher Education, or other large complex environments Exposure to ServiceNow or similar IT Service Management platforms ...

technical audiences. Experience engaging with stakeholders ranging from engineers and architects to senior security leadership. Exposure to public sector or regulated environments. Experience with ServiceNow, Salesforce, or similar SaaS platforms. Interest or exposure to OT/IoT/PropTech security. Exposure to GovAssure or government assurance frameworks. Experience working within ...

Experience engaging with stakeholders ranging from engineers and architects to senior security leadership. Desirable Skills: Exposure to public sector or regulated environments. Experience with ServiceNow, Salesforce, or similar SaaS platforms. Interest or exposure to OT/IoT/PropTech security. Exposure to GovAssure or government assurance frameworks. Experience working within ...

services, IT services, or a similar technical environment is advantageous Knowledge of ITIL principles, including Incident, Problem, and Service Management, is desirable Experience using ServiceNow, Freshservice, or other IT service management platforms is beneficial ITIL Foundation certification is desirable If you have the relevant skills and experience required for this ...

thrive, in a fast paced, dynamic, and fun environment with varied and multiple demands #LI-AP1 Qualifications Required Skills ITIL/ITSM v3 Certification ServiceNow and other CRM software SQL Basic coding Building and using testing plans The ability to build relationships with key customers at all levels Preferred skills ...

translate complex technical and operational considerations into clear business outcomes and recommendations. An ITIL 4 Managing Professional qualification, or equivalent, alongside practical experience of ServiceNow and related service management tools. Additional certifications such as SIAM or COBIT would be beneficial. Experience in the public sector or a highly regulated environment ...

ability to communicate security risk clearly to both technical and non-technical audiences. Desirable: Central government or public sector assurance experience. Experience with ServiceNow, Salesforce, or comparable enterprise SaaS platforms. Exposure to OT, IoT, or smart-building technology. Cloud or cyber security certifications (AWS, CISSP, CCSK, etc.). Experience ...

assisted workflows and agent behavior modeling Experience with ITSM processes (incident, change, problem) Nice-to-Have Skills Familiarity with workflow tools (n8n, ServiceNow, etc.) Exposure to agent-based architectures Understanding of human involvement patterns (human out of the loop, human after the loop, human on the loop, human ...

Stakeholders into effective solutions Technologies it’s useful to know include: Laravel, C#, Knockout.js Bonus points forexposure to IT service management tools such as ServiceNow and experience working within a fast-paced SME environment What you’ll get Salary: £50-60,000 for experienced A players Time off: 33 days ...

unable to provide visa sponsorship at this time. You'll bring experience in: Delivering CRM, ERP and enterprise applications (e.g., SAP, Oracle, Dynamics, ServiceNow) Full software delivery lifecycle: requirements, build, test, migration, go live Managing data migration and integrations Working with Agile and Waterfall methods Strong stakeholder and vendor management ...

unable to provide visa sponsorship at this time. You\'ll bring experience in Delivering CRM, ERP and enterprise applications (e.g., SAP, Oracle, Dynamics, ServiceNow) Full software delivery lifecycle: requirements, build, test, migration, go live Managing data migration and integrations Working with Agile and Waterfall methods Strong stakeholder and vendor management ...

methodologies. Workato Automation Pro or equivalent certification. Experience in a client-facing or consultancy setting. Familiarity with common enterprise platforms such as Salesforce, SAP, ServiceNow, or similar. Understanding of data governance and API security principles. What you'll get in return: The opportunity to work on varied and complex integration ...

customer satisfaction, reporting and service improvement planning Excellent verbal and written communication skills - you make complex things simple Proficiency in Zoho CRM, and ServiceNow (or similar tools) Strong time management and organisation skills to juggle multiple priorities Ability to pass BPSS and other clearances What you'll get Salary ...

detail. Experience in producing & consuming technical documentation e.g user stories, database schemas, system guides. Bonus points for experience with IT service management tools like ServiceNow or working within a fast-paced SME environment. What you’ll get Salary: £55,000 - £65,000 for experienced A players. Time off: 33 days ...

technical support to mid-market clients across both public and private sectors. We operate a shared services model aligned with ITIL v4, enabled by ServiceNow, automation, and the practical use of generative and agentic AI. Our 24x7 Operations squads provide proactive management and incident response across infrastructure, cloud and modern … defined runbooks and tooling. Use monitoring, event management and CMDB data to support effective triage and resolution activities. Maintain accurate and timely updates within ServiceNow, ensuring tickets, changes and configuration items are correctly recorded. Participate fully in shift handovers, ensuring continuity of service awareness and in-flight actions. Identify recurring ...

request fulfilment and operational automation. Diagnose and resolve failed automations, integration issues, and workflow errors impacting business or operational services. Manage integrations between SCORCH, ServiceNow, SCOM, Active Directory, Azure AD/Entra ID, Exchange Online, Microsoft Teams, and other connected platforms. Plan, schedule, and control lifecycle activities including patching, upgrades … automation experience. Experience automating and integrating with Active Directory, Exchange Online, Azure AD/Entra ID, and related Microsoft technologies. Experience integrating SCORCH with ServiceNow, including ITSM workflows, automated ticket creation, request fulfilment, REST APIs, and OAuth-based integrations. Knowledge of Microsoft SCOM integration, alert processing, event management workflows ...

ServiceNow Business Process Consultant - HRSD Hybrid - London, Manchester, Birmingham or Glasgow Salt are actively looking for a ServiceNow Business Process Consultant/ServiceNow Business Analyst to join our leading client and become involved in some of the most exciting ServiceNow projects to date. We're looking for ServiceNow Business Process … Consultant/ServiceNow Business Analyst with HRSD experience to work closely with business stakeholders, customer representatives and delivery teams to capture requirements, support the delivery and map processes to support the delivery of ServiceNow HRSD. *Rates depend on experience and client requirements #J-18808-Ljbffr ...

enabled operations across customer environments. You will work in a governed ITIL-based environment, maintaining SCORCH environments, developing runbooks, and integrating with ServiceNow and AD/AAD while collaborating with stakeholders. This role offers UK remote flexibility with national mobility. #J-18808-Ljbffr ...