1 to 25 of 26 ServiceNow Jobs in the West Midlands

working knowledge of Microsoft 365, particularly Entra ID, Intune, Exchange Online and Microsoft Teams. · Experience using an IT service management platform such as Freshservice, ServiceNow, Jira Service Management or Zendesk. · Excellent troubleshooting and problem-solving skills with the ability to communicate technical concepts clearly to non-technical users. · The confidence ...

minimum 3-5 years) A demonstrable project management background with relevant certifications (Prince2, PMP, Agile, or equivalent) Experience with cutover planning tools (e.g., Cutover.com, ServiceNow, MS Project, Smartsheet) Excellent stakeholder management skills at all levels Demonstrable command and control capabilities under pressure Experience running cutover rehearsals/trials and incorporating ...

leading complex IT or business transformation cutovers A highly successful project management background (Prince2, PMP, Agile or equivalent) Experience with cutover planning tools (Cutover.com, ServiceNow, MS Project, Smartsheet) Hands-on experience with SuccessFactors Excellent stakeholder management and communication skills Proven ability to lead with command and control during critical periods ...

failover. Security: Firewalls, endpoint protection, SIEM tools (Splunk, Sentinel); ISO 27001, GDPR compliance. OS & Tools: Linux, PowerShell/Bash/Python scripting, ITSM platforms (ServiceNow, Fresh Service). A great opportunity to further your career with this prominent UK manufacturer. ...

Telecoms industry Experience managing multiple customers/accounts Proficient in Microsoft Office applications Experience working with P&L and understanding commercial impacts Familiarity with ServiceNow or similar ITSM platforms Strong Negotiation and Influencing Skills Exceptional Communication Skills If you have the required skills and experience as a Service Delivery Manager ...

Ability to drive and facilitate change Ability to influence and negotiate Ability to meet critical deadlines Other qualifications ITIL Foundation (v4) ITSM experience with ServiceNow ...

customer queries through to resolution. Desirable Experience within IT, Telecoms, Technology or Managed Services. Experience working with SLAs, KPIs or service reporting. Knowledge of ServiceNow, ITSM tools or ITIL. ...

ServiceNow Developer - Birmingham (Hybrid) - Permanent A fantastic opportunity has arisen for a ServiceNow Developer to work within a global law firm on a permanent basis based in Birmingham. This role will support the ongoing development and enhancement of the ServiceNow platform, delivering scalable solutions that support business operations and strategic … initiatives. Key Responsibilities Configure, develop and support ServiceNow modules including ITSM, ITOM, HRSD, CMDB and other platform capabilities. Develop and maintain platform automation using UI Policies, UI Actions, Business Rules, Client Scripts and Script Includes. Design and deliver custom applications, workflows and platform enhancements aligned with business requirements. Build ...

documentation and release plans Support integrations and system data flows Deliver guidance and training to HR and Payroll users Manage incidents and updates through ServiceNow Experience Required 3+ years' experience within an Oracle support environment Strong Oracle Fusion HCM & Payroll functional support experience Experience supporting quarterly Oracle release cycles Background ...

reconciliation and auditing Support Windows, Linux, database, cloud, service and application accounts across the enterprise Integrate CyberArk with Active Directory, Azure AD, Microsoft Sentinel, ServiceNow and other enterprise platforms Perform upgrades, patching, health checks, disaster recovery testing and platform hardening Develop automation using PowerShell, Python and CyberArk REST APIs Support ...

essential: Workato Automation Pro certification or equivalent. Previous experience within a consultancy or client-facing environment. Knowledge of enterprise platforms such as Salesforce, SAP, ServiceNow, or similar SaaS applications. Understanding of API security, data governance, and integration best practices. Due to the volume of applications received for positions, it will ...

essential: Workato Automation Pro certification or equivalent. Previous experience within a consultancy or client-facing environment. Knowledge of enterprise platforms such as Salesforce, SAP, ServiceNow, or similar SaaS applications. Understanding of API security, data governance, and integration best practices. Solutions Architect Due to the volume of applications received for positions ...

detail. Experience in producing & consuming technical documentation e.g user stories, database schemas, system guides. Bonus points for experience with IT service management tools like ServiceNow or working within a fast-paced SME environment. What you'll get Salary: £55,000 - £65,000 for experienced A players. Time off: 33 days ...

technical stakeholders Strong understanding of AI governance, security and best practice Desirable: Azure OpenAI Machine Learning React, React Native, Appian, Boomi or ServiceNow exposure They are looking for someone who can confidently explain not just what they've built, but why they built it and the value it delivered. ...

Automation Pro I or Pro II certification. Experience with JavaScript, Bash, SQL, or other scripting languages. Knowledge of enterprise SaaS platforms including Salesforce, SAP, ServiceNow, HubSpot, or similar business applications. Exposure to CI/CD pipelines and DevOps practices within integration projects. Previous experience working within a consultancy or client ...

management. This position will complement someone with a software engineering mindset, who is proficient coding with Python, has experience with API integration and orchestration, ServiceNOW integration and Ansible yaml development to proactively build and implement services for Control-M, Automic and Google Cloud Composer automation.Working as an engineer you will ...

Desktop Support Active Directory & Windows environments Hardware, software & network troubleshooting IP networking, subnetting & OSI model IT/OT environments GxP/regulated laboratory environments ServiceNow Endpoint security & device imaging You'll support laboratory systems, onboard and secure new devices, troubleshoot scientific equipment connectivity, manage incidents, and work closely with scientists ...

ServiceNow Service Mapping specialist, £470 per day inside IR35 6 months initially, Coventry & Remote Working Bench IT require a ServiceNow Service Mapping specialist to support the mapping of application services within ServiceNow ITOM. The resource will work with Application Owners, Architects and Infrastructure teams to analyse application dependencies and create … accurate end-to-end service maps aligned to the ServiceNow CSDM model. The successful candidate will have the skills and experience detailed below. *This position is hybrid working 1 day per week working in Coventry with the remaining time working from home* Key Responsibilities Analyse application architectures, infrastructure dependencies, credentials ...

mobile journeys for 1.1 million B2B customers, defining roadmaps and driving best practices across cloud-native environments. You will leverage React, Flutter, AWS and ServiceNow to deliver scalable, resilient digital solutions, while embedding AI and automation to improve customer experiences #J-18808-Ljbffr ...

Title: ServiceNow Service Mapping Specialist Location: Coventry, UK (Hybrid) Salary/Rate: £400 - £450 (Inside IR35) Start Date: Immediate start Job Type: 6 month contract We are currently looking for an experienced ServiceNow Service Mapping Specialists to join a major enterprise programme at CBS. This is an excellent opportunity … work on a large-scale ServiceNow ITOM environment, supporting the delivery of accurate end-to-end Service Maps across a complex application landscape. You'll work closely with Application Owners, Solution Architects and Infrastructure teams to analyse application dependencies, configure Service Mapping patterns, and ensure the CMDB accurately reflects business ...

ServiceNow Developer - Birmingham (Hybrid) - Permanent A fantastic opportunity has arisen for a ServiceNow Developer to work within a global law firm on a permanent basis based in Birmingham. This role will support the ongoing development and enhancement of the ServiceNow platform, delivering scalable solutions that support business operations and strategic ...

ServiceNow Service Mapping Specialist - Hybrid - 1day pw onsite (Coventry) - 6 months Initially Start Date: ASAP Duration: 6 months initially Pay Rate: £372 p/d (PLEASE NOTE: Employer NI is paid for by the client) Total Daily Earnings: 414 p/d (negotiable) (includes rolled up holiday) IR35 Status: Inside … Location: Remote/1 day pw onsite in Coventry Our client is looking for a ServiceNow Service Mapping specialist to support the mapping of application services within ServiceNow ITOM. The resource will work with Application Owners, Architects and Infrastructure teams to analyse application dependencies and create accurate ...

driving a balanced and effective planned versus reactive pipeline. \n You will also play a key role in monitoring and reporting demand performance through ServiceNow, supporting continuous improvement of processes, and helping to enhance colleague experience in how demand is managed and progressed. \n Our technology estate is broad, diverse … finance, and resource demand, ensuring alignment with business planning and a balanced planned vs reactive pipeline. \n Monitors and reports on demand performance using ServiceNow, identifying constraints, risks, and opportunities for improvement across the portfolio. \n Drives continuous improvement in demand management processes, promotes best practice, and supports enhanced colleague ...

This role will involve providing first line and some second line technical support across hardware, M365, access management, and EUC services, handling requests via ServiceNow as well as face-to-face user interactions. You will be part of a wider support team working across UK and offshore colleagues, with access … established ServiceNow documentation and knowledge articles to support efficient resolution of incidents. The role offers a hybrid working pattern with two days per week on site following an initial onboarding period. Key Responsibilities of the IT Support Engineer: Provide first line and some second line IT support across EUC services ...

depth experience, specialist knowledge and subject matter expertise in a technology subject or professional qualification. ITIL Foundation or equivalent. ITSM Platform certification e.g. ServiceNow Administration Certificate Excellent understanding of Microsoft applications including Word, Excel, Outlook, MS Teams, Miro etc Demonstrate commitment to own Continued Professional Development (CPD) Experience Essential Proven … Data Protection Act and the Computer Misuse Act. Demonstrable experience of implementing and managing an ITSM platform including automation and lifecycle testing, eg ServiceNow A creative approach to complex problem and conflict resolution. Employer details Employer name NHS Blood and Transplant Address England Barnsley Blood Centre, Capitol Way, Dodworth England ...