1 to 25 of 26 ServiceNow Jobs in the West Midlands

SIEM tools (Splunk, Sentinel). Operating Systems & Automation Working knowledge of Linux (Ubuntu, CentOS). Scripting with PowerShell, Bash, Python. Familiar with ITSM platforms (ServiceNow, Freshservice). Soft Skills Strong analytical and problem-solving ability. Excellent communicator across technical/non-technical teams. Highly organised with good multitasking skills. Leadership ...

Word, Powerpoint, MS Teams and OneDrive Knowledge of Apple devices (MacBooks, iPads and MacOS) Hardware Familiarity (Desktop, Laptop, Printers) Desirable Technical Skills Knowledge of ServiceNow Management tools Knowledge of Mobility Solutions Knowledge of the Microsoft Power Platform Previous experience in PC Hardware/Software support Active Directory Understanding of basic ...

business units and manages AWS infrastructure services, including CloudFormation, EC2, Lambda, DynamoDB, and AWS Backup, ensuring maximum availability and value. Resolving customer issues via ServiceNow, continuously learning new technologies, automating business processes with AWS tools and AI, and recommending infrastructure improvements for stability and innovation. Providing insights on new technologies ...

Ability to act as a credible voice between IT and business stakeholders, translating complex needs into operational requirements. Agile Mindset: Experience with Jira or ServiceNow in a fast-paced, solution-focused environment. Why Join Us? We operate a pay-for-performance culture that rewards results and positive impact. As part ...

Experience using the Microsoft Windows PowerShell. Experience with SQL Server Reporting Services (SSRS) Experience with version control platforms such as GitHub. Experience of using ServiceNow ITSM. Experience with core Microsoft technologies including PC and server operating systems Experience with core Linux technologies such as RedHat Enterprise Knowledge of server virtualization ...

Infrastructure projects on time and within budget. Lead teams including Developers, Architects, Engineers, service desk engineers and operations teams. Git, Jira, Confluence, and ServiceNow for incident and change management. Experience managing incident, problem, change management processes and hands-on delivery experience. Lead end to end delivery of complex Software ...

Lightning (FSL). Background in integrating Salesforce with finance, billing, or expense platforms. Familiarity with IT Service Management (ITSM) processes and tools such as ServiceNow or Jira Service Management. ...

subject matter expertise (SME) for data, configuration, and product catalogue management. Skills, Knowledge and Experience Systems & Tools - Hands-on experience with Remedy CMDB/ServiceNow/ITSM, Qlik Sense/PowerBI and data migration projects. Data Quality - Strong background in data validation, profiling, and data governance. Analytics - Capable of creating ...

large IT organisations Working in an Agile framework operating a CI/CD DevOps approach Good working knowledge of JIRA, Confluence, SharePoint online, O365, ServiceNow The permanent opportunity for a QA Lead & Automation Engineer will pay a salary range up to £62,000 with a hybrid working model form ...

engineering teams for fixes, hot patches, or re-runs of failed jobs. * Track and document incidents, resolutions, and preventive measures in ticketing systems (e.g., ServiceNow, Jira). * Participate in daily/weekly operations meetings to report status and highlight issues. * Handover critical ongoing issues to on-call/offshore support ...

ServiceNow Business Analyst Location: Coventry (Hybrid working, 2 to 3 days on site, non-negotiable) Duration: 4 months Rate: £500 to £540 per day (Inside IR35) Overview We are seeking a Senior ServiceNow Business Analyst to join a dynamic team driving a critical ServiceNow migration project. The successful candidate will … instrumental in gathering, analysing, and refining business requirements to facilitate a seamless transition and optimise the ServiceNow platform. This role demands a proactive, experienced professional who can engage effectively with stakeholders, lead workshops, and translate complex business needs into clear, actionable requirements. This position offers hybrid working, with an expectation ...

redaction of storage across the IBM storage estate - all technologies Experience of working with Linux command line technologies Experience of ticket management using ServiceNow An appreciation of Cloud technologies (AWS) and associated features Knowledge of AWS server administration and features Some experience of working within an Agile delivery environment ...

redaction of storage across the IBM storage estate - all technologies Experience of working with Linux command line technologies Experience of ticket management using ServiceNow An appreciation of Cloud technologies (AWS) and associated features Knowledge of AWS server administration and features Some experience of working within an Agile delivery environment ...

toolset solutions within an enterprise-wide environment, ensuring scalability, maintainability, and compliance. Working knowledge of IT Service Management (ITSM) practices and tools such as ServiceNow, with experience in incident, change, and problem management processes. Proficiency in Power BI, with the ability to build dashboards that visualise deployment metrics, cloud cost … scripting languages such as Python, PowerShell & Shell. Strong incident fault finding skills and experience. Familiarity with ITSM, Agile methodologies and tools eg Azure DevOps, ServiceNow Good communication and problem-solving skills. #LI-EU What’s in it for you At Accenture in addition to a competitive basic salary, you will ...

Material Spend Project. You will play a crucial role in extracting, transforming, and analysing large data sets from multiple sources, including API integrations and ServiceNow, to drive actionable insights and support strategic decision-making. Skills and experience required: Strong experience developing ETL/ELT pipelines using PySpark and Python Hands ...

Finance, Billing, Sales, Operations and Monitoring. This role is vital to ensuring accurate, validated data migration across legacy and new systems, including migration from ServiceNow to Halo. We are seeking a hands-on, methodical and self-sufficient individual who has successfully delivered system migrations before — not merely built data pipelines. ...

toolset solutions within an enterprise-wide environment, ensuring scalability, maintainability, and compliance. Working knowledge of IT Service Management (ITSM) practices and tools such as ServiceNow, with experience in incident, change, and problem management processes. Proficiency in Power BI, with the ability to build dashboards that visualise deployment metrics, cloud cost … scripting languages such as Python, PowerShell & Shell. Strong incident fault finding skills and experience. Familiarity with ITSM, Agile methodologies and tools eg Azure DevOps, ServiceNow Good communication and problem-solving skills. #LI ...

Umbrella company only Candidates must be willing and eligible to gain SC security clearance for this role Job Description We are seeking a ServiceNow Trainer to design, develop and deliver engaging enablement content for the Business Services Portal (ServiceNow). This role focuses heavily on creating high-impact, short-form … operating within the UK defence and government sector. Key Responsibilities Design and produce high-quality learning content that accelerates end-user adoption of the ServiceNow Business Services Portal Create engaging short-form training videos, quick-start guides, and digital learning assets tailored to different user groups Develop "train the trainer ...

candidate with experience of - • ITIL v4 Configuration Management and CMDB best practices. • Hands-on experience with at least one major CMDB platform such as: • ServiceNow CMDB • Jira/Insight CMDB • Experience working with discovery tools, asset systems, and configuration data sources. • Ability to interpret technical infrastructure (servers, networks, cloud, applications … Reporting & Data Insights Stakeholder Collaboration Preferred Certifications: ITIL Foundation v3/v4 (minimum), ITIL Specialist or higher certifications (advantageous), Platform-specific CMDB certifications (e.g., ServiceNow CISCMDB) are highly desirable. • Security clearance will be mandatory and ability to attain higher clearance levels is essential. ...

either CCTV, CIS, PAVA, PHP or come from an electrical background Experience of working with SLA driven maintenance contracts An understanding of using ServiceNow or using IT for updating/closing jobs/reporting Full UK Driving Licence The job holder will be required to work Monday to Friday ...

ITSM Service Analyst - ServiceNow/Halo - Birmingham - to £40K plus Bonus My client is looking for a an experienced ITSM Service Analyst who can turn operational data into meaningful insight, helping create cleaner services, smarter decisions, and more predictable outcomes. Working closely with the Service Desk and Service Management functions … Analyst will be able to demonstrate the following : Demonstrable expertise working in or alongside Service Desk, Service Management, or IT Operations Expertise working with ServiceNow and/or Halo Worked with ITIL good practice Practical knowledge of ITSM processes (Incident, Problem, Change, Request Fulfilment, Asset/Configuration Management) Strong analytical ...

large-scale HR transformation programs aligned with organizational strategy, timelines, and budgets. Design and manage system integrations with SmartRecruiters, SAP Concur, OpenText, ECP, and ServiceNow using CPI middleware. Oversee HR technology architecture to ensure seamless data flow and system performance. Manage stakeholders across HR, IT, vendors, and leadership teams … policies. Manage third-party vendors and ensure quality delivery against SLAs. Support audits, system enhancements, and continuous improvement initiatives. Use tools such as Jira, ServiceNow, Visio, and MS Office to support delivery and reporting. Experience Required 7+ years of experience in HRIS, HR Technology, or HR Transformation roles. Strong hands ...

ITSM Service Analyst - ServiceNow/Halo - Birmingham - to £40K plus Bonus My client is looking for a an experienced ITSM Service Analyst who can turn operational data into meaningful insight, helping create cleaner services, smarter decisions, and more predictable outcomes. Working closely with the Service Desk and Service Management functions ...

Sales Leader - ServiceNow (Elite Partner) - OTE £275-325k A leading ServiceNow Elite partner is seeking a UK Sales Leader to drive revenue growth, market expansion, and strategic alignment with ServiceNow across the UK. This is a senior leadership role owning go-to-market strategy, enterprise sales execution, alliance engagement … regional team performance. Location: United Kingdom Compensation: OTE £275-325K + executive benefits What the role will look like Own UK bookings across ServiceNow licences, services, and managed offerings Define and execute UK go-to-market strategy aligned to ServiceNow workflows Build and lead a high-performing enterprise sales ...

ServiceNow Business Analyst Location: Coventry (Hybrid working, 2 to 3 days on site, non-negotiable) Duration: 4 months Rate: £500 to £540 per day (Inside IR35) Overview We are seeking a Senior ServiceNow Business Analyst to join a dynamic team driving a critical ServiceNow migration project click apply for full ...