1 to 25 of 43 ServiceNow Jobs in the West Midlands

SIEM tools (Splunk, Sentinel). Operating Systems & Automation Working knowledge of Linux (Ubuntu, CentOS). Scripting with PowerShell, Bash, Python. Familiar with ITSM platforms (ServiceNow, Freshservice). Soft Skills Strong analytical and problem-solving ability. Excellent communicator across technical/non-technical teams. Highly organised with good multitasking skills. Leadership ...

ServiceNow Platform Administrator/Developer Location: Warwick UK (Hybrid) Client : Global IT services, consulting, and business process outsourcing (BPO) company Clearance: SC Cleared or SC Eligible About the Role We are seeking an experienced ServiceNow Platform Administrator/Developer to support, maintain, and enhance our ServiceNow environment. This … functional teams to ensure the platform meets operational needs, aligns with ITIL best practices, and delivers high-quality digital service experiences. Key Responsibilities Monitor ServiceNow platform health, performance, and capacity. Apply patches, upgrades, and maintain overall platform stability. Troubleshoot and resolve platform issues; escalate to ServiceNow support where required. Configure ...

interact effectively with stakeholders at all levels. Proven track record in enhancing user experience and improving IT service delivery. Experience with ITSM tools (e.g., ServiceNow, BMC Remedy, Jira Service Management). Strong analytical and problem-solving skills. Ability to manage multiple priorities and projects in a fast-paced environment. Familiarity ...

excellent service. You’ll support and guide 1st Line Support Engineers to ensure incidents are handled efficiently within SLAs. Service desk tools such as ServiceNow, Jira Service desk. We’re looking for someone with solid patching experience , you’ll be responsible for patching systems and software within agreed timescales, maintaining ...

ServiceNow Architect Whitehall Resources are currently looking for a ServiceNow Architect based in Warwickshire for an initial 3 month contract. *INSIDE IR35.* Preferred Requirements: ServiceNow System Administrator Certification ServiceNow Implementation Specialist Certification Experience working with ServiceNow domains Primary Responsibilities include: Work very closely with ITMS Process Architect, Customer personnel, Business … develops proposal sect ions, methodology work products and formal written deliverables covering area(s) of expertise. Design, develop, and maintain custom code for all ServiceNow modules Demonstrated knowledge of core ITIL processes (CMDB, Incident, Problem, and Change) Hands on experience on modules like ITSM, ITOM, ITBM, Service Portal and Scoped ...

Role Description: A ServiceNow Platform Administrator is responsible for maintaining, configuring, and optimizing the ServiceNow platform to ensure smooth operations and alignment with organizational needs. This role involves technical expertise, process improvement, and collaboration with cross-functional teams. Preferred Requirements: ServiceNow System Administrator Certification ServiceNow Implementation Specialist Certification Experience working … with ServiceNow domains . Primary Responsibilities include: Monitor platform health and performance; apply patches and upgrades. Troubleshoot and resolve platform-related issues, escalating to ServiceNow support when necessary. Ensure compliance with organisational standards and security policies. Configure ServiceNow modules (Incident, Problem, Change, Service Catalog). Develop workflows, forms, and scripts ...

Description We are seeking an experienced ServiceNow Solution Architect to lead the technical design, implementation, and optimization of ServiceNow solutions for enterprise clients. The ideal candidate will have strong architecture expertise, hands-on development capabilities, and deep experience across ServiceNow modules and integrations. Preferred Requirements ServiceNow System Administrator Certification ServiceNow … Implementation Specialist Certification Experience working with ServiceNow domains Primary Responsibilities Work closely with ITMS Process Architects, customer teams, Business Analysts, IT support teams, and other technical groups to ensure ServiceNow implementations are delivered in a controlled and predictable manner. Design and document technical architecture, solution design, and user guides. Gather ...

Role: ServiceNow Architect Location: Remote in Europe Type: Contract (Outside IR35) Summary We're seeking a seasoned ServiceNow Architect to lead enterprise-scale solution design, platform governance, and integration strategy across core ServiceNow products (ITSM, ITOM, HRSD, CSM). The ideal candidate also brings hands-on Salesforce experience to architect … architectural standards, scalability, security, and value realization while guiding delivery teams and stakeholders. Key Responsibilities Architecture & Solution Design Own end-to-end architecture across ServiceNow modules (e.g., ITSM, ITOM/Discovery/Service Mapping, HRSD, CSM, SPM/App Engine). Define data models and align with CSDM standards; establish ...

Title: ServiceNow Developer Location: Remote (UK/Europe) Job Type : Contract Summary We are looking for an enthusiastic and highly skilled ServiceNow Developer to support and enhance our ServiceNow platform, with a strong focus on the Strategic Portfolio Management (SPM) module. In this role, you will collaborate in a dynamic … challenges, and can design scalable solutions with minimal disruption to the environment Required Skills & Qualifications Minimum 3+ years of hands-on experience with the ServiceNow platform, specifically within the SPM module Servicenow Certified Application Developer Strong understanding of ITSM and general ServiceNow architecture Solid grasp of ITIL principles and best ...

Title: ServiceNow Developer Location: Remote (UK/Europe) Job Type : Contract Summary We are looking for an enthusiastic and highly skilled ServiceNow Developer to support and enhance our ServiceNow platform, with a strong focus on the Strategic Portfolio Management (SPM) module. In this role, you will collaborate in a dynamic … challenges, and can design scalable solutions with minimal disruption to the environment Required Skills & Qualifications Minimum 3+ years of hands-on experience with the ServiceNow platform, specifically within the SPM module Servicenow Certified Application Developer Strong understanding of ITSM and general ServiceNow architecture Solid grasp of ITIL principles and best ...

Title: ServiceNow Developer Location: Remote (UK/Europe) Job Type : Contract Summary We are looking for an enthusiastic and highly skilled ServiceNow Developer to support and enhance our ServiceNow platform, with a strong focus on the Strategic Portfolio Management (SPM) module. In this role, you will collaborate in a dynamic … challenges, and can design scalable solutions with minimal disruption to the environment Required Skills & Qualifications Minimum 3+ years of hands-on experience with the ServiceNow platform, specifically within the SPM module Servicenow Certified Application Developer Strong understanding of ITSM and general ServiceNow architecture Solid grasp of ITIL principles and best ...

Title: ServiceNow Developer Location: Remote (UK/Europe) Job Type : Contract Summary We are looking for an enthusiastic and highly skilled ServiceNow Developer to support and enhance our ServiceNow platform, with a strong focus on the Strategic Portfolio Management (SPM) module. In this role, you will collaborate in a dynamic … challenges, and can design scalable solutions with minimal disruption to the environment Required Skills & Qualifications Minimum 3+ years of hands-on experience with the ServiceNow platform, specifically within the SPM module Servicenow Certified Application Developer Strong understanding of ITSM and general ServiceNow architecture Solid grasp of ITIL principles and best ...

including VoIP protocols (SIP, H.323) , QoS , and VLANs . Provision, support, and troubleshoot Microsoft Teams Phone Service deployments. Manage service incidents and requests via ServiceNow resolver groups. Oversee telecom and network carrier relationships, ensuring adherence to SLAs and delivery times. Operate and troubleshoot call recording systems such as Verint . ...

critical incidents (P1/P2), using Dynatrace's PurePath technology for root cause analysis. Integrate Dynatrace with ITSM and CI/CD ecosystems (e.g., ServiceNow, Jira, Jenkins, Ansible) to automate workflows. Design synthetic transaction tests to simulate customer journeys and proactively detect issues. Train application teams on interpreting APM data ...

critical incidents (P1/P2), using Dynatrace's PurePath technology for root cause analysis. Integrate Dynatrace with ITSM and CI/CD ecosystems (e.g., ServiceNow, Jira, Jenkins, Ansible) to automate workflows. Design synthetic transaction tests to simulate customer journeys and proactively detect issues. Train application teams on interpreting APM data ...

subject matter expertise (SME) for data, configuration, and product catalogue management. Skills, Knowledge and Experience- Systems & Tools - Hands-on experience with Remedy CMDB/ServiceNow/ITSM, Qlik Sense/PowerBI and data migration projects. - Data Quality - Strong background in data validation, profiling, and data governance. - Analytics - Capable of creating ...

subject matter expertise (SME) for data, configuration, and product catalogue management. Skills, Knowledge and Experience Systems & Tools Hands-on experience with Remedy CMDB/ServiceNow/ITSM, Qlik Sense/PowerBI and data migration projects. Data Quality Strong background in data validation, profiling, and data governance. Analytics Capable of creating ...

subject matter expertise (SME) for data, configuration, and product catalogue management. Skills, Knowledge and Experience Systems & Tools Hands-on experience with Remedy CMDB/ServiceNow/ITSM, Qlik Sense/PowerBI and data migration projects. Data Quality Strong background in data validation, profiling, and data governance. Analytics Capable of creating ...

subject matter expertise (SME) for data, configuration, and product catalogue management. Skills, Knowledge and Experience Systems & Tools Hands-on experience with Remedy CMDB/ServiceNow/ITSM, Qlik Sense/PowerBI and data migration projects. Data Quality Strong background in data validation, profiling, and data governance. Analytics Capable of creating ...

subject matter expertise (SME) for data, configuration, and product catalogue management. Skills, Knowledge and Experience Systems & Tools Hands-on experience with Remedy CMDB/ServiceNow/ITSM, Qlik Sense/PowerBI and data migration projects. Data Quality Strong background in data validation, profiling, and data governance. Analytics Capable of creating ...

subject matter expertise (SME) for data, configuration, and product catalogue management. Skills, Knowledge and Experience Systems & Tools Hands-on experience with Remedy CMDB/ServiceNow/ITSM, Qlik Sense/PowerBI and data migration projects. Data Quality Strong background in data validation, profiling, and data governance. Analytics Capable of creating ...

subject matter expertise (SME) for data, configuration, and product catalogue management. Skills, Knowledge and Experience Systems & Tools - Hands-on experience with Remedy CMDB/ServiceNow/ITSM, Qlik Sense/PowerBI and data migration projects. Data Quality - Strong background in data validation, profiling, and data governance. Analytics - Capable of creating ...

ability to craft clear, effective messaging An understanding of and commitment to equality of opportunity and good working relationships. Desirable criteria: Experience of the ServiceNow software or other work management applications Selection Process Detail This vacancy is using Success Profiles and will assess your Behavioursand Experience. Stage 1: Application & Sift ...

What We're Looking For ITIL Foundation (Intermediate level desirable). Strong experience in IT Asset and Configuration Management . Hands-on experience with ServiceNow , including CMDB and ideally CSDM framework . Knowledge of SACM processes and ITIL best practices. Experience with hardware/software asset management. Excellent communication ...

compliant identity posture. Essential skills: Proven experience leading enterprise deployments of SailPoint Identity Security Cloud. Strong integration experience with Active Directory, Entra ID, AWS, ServiceNow, and other authoritative sources. Excellent scripting and automation skills (BeanShell, PowerShell, Java, REST/SOAP APIs). Strong experience of developing and maintaining JML workflows. ...