21 of 21 ServiceNow Jobs in the West Midlands

working knowledge of Microsoft 365, particularly Entra ID, Intune, Exchange Online and Microsoft Teams. · Experience using an IT service management platform such as Freshservice, ServiceNow, Jira Service Management or Zendesk. · Excellent troubleshooting and problem-solving skills with the ability to communicate technical concepts clearly to non-technical users. · The confidence ...

environments and specialist trading hardware. Good understanding of network fundamentals (TCP/IP, DNS, DHCP, VPN). Experience with incident management tools such as ServiceNow or Jira. Strong problem-solving, communication, and stakeholder management skills in high-pressure environments. Candidates will be required to go through background checks before commencing ...

Windows Microsoft 365 Networking (TCP/IP, DNS, DHCP, VPNs, Firewalls) Virtualisation (VMware/Hyper-V) Cloud platforms (Azure or AWS) Service management tools (ServiceNow, Jira Service Management, etc.) This would suit someone with previous experience working in IT support with strong troubleshooting skills. Hands on experience with patch management ...

minimum 3-5 years) A demonstrable project management background with relevant certifications (Prince2, PMP, Agile, or equivalent) Experience with cutover planning tools (e.g., Cutover.com, ServiceNow, MS Project, Smartsheet) Excellent stakeholder management skills at all levels Demonstrable command and control capabilities under pressure Experience running cutover rehearsals/trials and incorporating ...

Telecoms industry Experience managing multiple customers/accounts Proficient in Microsoft Office applications Experience working with P&L and understanding commercial impacts Familiarity with ServiceNow or similar ITSM platforms Strong Negotiation and Influencing Skills Exceptional Communication Skills If you have the required skills and experience as a Service Delivery Manager ...

Ability to drive and facilitate change Ability to influence and negotiate Ability to meet critical deadlines Other qualifications ITIL Foundation (v4) ITSM experience with ServiceNow ...

leading complex IT or business transformation cutovers A highly successful project management background (Prince2, PMP, Agile or equivalent) Experience with cutover planning tools (Cutover.com, ServiceNow, MS Project, Smartsheet) Hands-on experience with SuccessFactors Excellent stakeholder management and communication skills Proven ability to lead with command and control during critical periods ...

failover. Security: Firewalls, endpoint protection, SIEM tools (Splunk, Sentinel); ISO 27001, GDPR compliance. OS & Tools: Linux, PowerShell/Bash/Python scripting, ITSM platforms (ServiceNow, Fresh Service). A great opportunity to further your career with this prominent UK manufacturer. ...

services, IT services, or a similar technical environment is advantageous Knowledge of ITIL principles, including Incident, Problem, and Service Management, is desirable Experience using ServiceNow, Freshservice, or other IT service management platforms is beneficial ITIL Foundation certification is desirable If you have the relevant skills and experience required for this ...

services, IT services, or a similar technical environment is advantageous Knowledge of ITIL principles, including Incident, Problem, and Service Management, is desirable Experience using ServiceNow, Freshservice, or other IT service management platforms is beneficial ITIL Foundation certification is desirable If you have the relevant skills and experience required for this ...

Line Support Engineer – Stoke-on-Trent Techstack: Windows Servers, Microsoft Windows, Networking, (TCP/IP,DNS, DHCP,VPN, Firewalls) Intune, Microsoft Azure, ServiceNow, Jira Services. Our client is looking for a talented 2nd Line Support Engineer to join a busy and rapidly growing Service Desk team. This is an exciting ...

documentation and release plans Support integrations and system data flows Deliver guidance and training to HR and Payroll users Manage incidents and updates through ServiceNow Experience Required 3+ years' experience within an Oracle support environment Strong Oracle Fusion HCM & Payroll functional support experience Experience supporting quarterly Oracle release cycles Background ...

essential: Workato Automation Pro certification or equivalent. Previous experience within a consultancy or client-facing environment. Knowledge of enterprise platforms such as Salesforce, SAP, ServiceNow, or similar SaaS applications. Understanding of API security, data governance, and integration best practices. Due to the volume of applications received for positions, it will ...

essential: Workato Automation Pro certification or equivalent. Previous experience within a consultancy or client-facing environment. Knowledge of enterprise platforms such as Salesforce, SAP, ServiceNow, or similar SaaS applications. Understanding of API security, data governance, and integration best practices. Solutions Architect Due to the volume of applications received for positions ...

Desirable Skills Experience with Fortinet, Palo Alto, Meraki, Juniper, F5, Extreme Networks, or Cisco Wireless technologies. Knowledge of network monitoring and traffic analysis tools. ServiceNow experience. Relevant networking certifications such as CCNA, CCNP, NSE, or equivalent. Previous experience working within a Managed Service Provider (MSP) environment. ...

services environment (e.g., Aderant, Intapp, etc.). Aderant Expert and related systems, with the Aderant table structure, etc Experience with ITSM platforms such as ServiceNow, including queue and SLA management. Knowledge of SQL Role: Act as 1st line support for Aderant finance systems issues and requests via ServiceNow. Resolving ...

Automation Pro I or Pro II certification. Experience with JavaScript, Bash, SQL, or other scripting languages. Knowledge of enterprise SaaS platforms including Salesforce, SAP, ServiceNow, HubSpot, or similar business applications. Exposure to CI/CD pipelines and DevOps practices within integration projects. Previous experience working within a consultancy or client ...

ServiceNow Service Mapping specialist, £470 per day inside IR35 6 months initially, Coventry & Remote Working Bench IT require a ServiceNow Service Mapping specialist to support the mapping of application services within ServiceNow ITOM. The resource will work with Application Owners, Architects and Infrastructure teams to analyse application dependencies and create … accurate end-to-end service maps aligned to the ServiceNow CSDM model. The successful candidate will have the skills and experience detailed below. *This position is hybrid working 1 day per week working in Coventry with the remaining time working from home* Key Responsibilities Analyse application architectures, infrastructure dependencies, credentials ...

rise as financial institutions expand digital platforms in 2026. Deutsche Bank offers a User Experience Lead position in Birmingham focused on improving enterprise ServiceNow experiences. This role provides an opportunity to shape digital platforms within a global banking environment while influencing strategic user experience direction. About the Role The User … Experience Lead role focuses on designing and governing high quality user experiences across the ServiceNow platform. The position ensures that digital solutions remain intuitive consistent accessible and aligned with enterprise business goals. It also involves leading UX strategy and collaborating across technical and business teams within a regulated environment. About ...

This role will involve providing first line and some second line technical support across hardware, M365, access management, and EUC services, handling requests via ServiceNow as well as face-to-face user interactions. You will be part of a wider support team working across UK and offshore colleagues, with access … established ServiceNow documentation and knowledge articles to support efficient resolution of incidents. The role offers a hybrid working pattern with two days per week on site following an initial onboarding period. Key Responsibilities of the IT Support Engineer: Provide first line and some second line IT support across EUC services ...

influence user experience quality, collaborate with various teams, and drive improvements in digital service solutions. Strong leadership in UX design and knowledge of the ServiceNow platform are essential. #J-18808-Ljbffr ...