19 of 19 Support Technician Jobs in the South West

expand our expertise and nurture our talent with a focus on quality, innovation and growth. And due to this growth, we are now looking for a 2nd Line IT Support Technician to join our growing, dynamic Technology team. Our Technology team are fully committed to providing exceptional service by placing the users experience at the heart of everything … to our Service Desk Team Leader and based at our Bristol City Centre office, you will play a key role in delivering 2nd Line, End user compute and Desktop Support to approx. 1350 users covering cutting edge hardware, software and infrastructure technologies. You will have the opportunity to combine both end-user support with more technical hands-on … for our Bristol office, you could equally be working in our Plymouth office, as the role will require regularly travel between these 2 offices. The role: Provide timely technical support to a diverse group of onsite and off-site Ridge employees Based at our Bristol City Centre office with occasional travel to other client sites Responding to incidents and More ❯

The IT Support Team is responsible for supporting and developing the Firm’s systems. The systems are Microsoft Windows Server 2016/2019/2022 based with Windows 10/11 workstations running Microsoft Office 365 Applications. We have an exciting opportunity for an IT Support Technician to join the team in our Cheltenham office. This role … snapshot of your day: Working closely with other IT team members and departments to ensure seamless IT operations and support. Managing personal and team workload and set priorities for support issues. Working on multiple projects concurrently. Managing escalations from within the IT support team and any other reasonable task as advised from time to time. Escalating IT issues … and maintaining comprehensive documentation for IT processes, procedures and troubleshooting guides. Assisting in IT projects, including system upgrades, migrations, and new technology implementations. Provide 1st and 2nd line technical support to end-users, resolving hardware and software issues via phone, ticketing system and in-person We would love to hear from if you have: Previous experience in a similar More ❯

IT Support Technician (1st & 2nd Line Support) Location: Bournemouth Salary: £25,000 -£33,000 (DOE) Hours: 40 hours a week working in the office. We are working with a growing IT company currently evolving into a Managed Service Provider (MSP), and they're looking to welcome a proactive and solutions-focused IT Support Technician to … their team. This is an exciting opportunity to play a key role in supporting both the technical operations and the ongoing growth of the business. As an IT Support Technician, you'll be providing both 1st and 2nd line support to a wide range of clients across various industries. You'll gain hands-on experience with diverse … technologies and contribute to a fast-paced, client-focused environment that values innovation and teamwork. Responsibilities of the IT Support Technician: Deliver responsive and effective 1st & 2nd line technical support to clients. Troubleshoot and resolve issues involving Microsoft 365, SharePoint, and broader IT infrastructure. Install, configure, and maintain a variety of hardware and software systems. Conduct network More ❯

IT Support Technician Hybrid Working in Exeter Are you a proactive and ambitious IT professional looking to take the next step in your career? Join a dynamic and growing team where your skills will make a real impact. Our client are seeking an enthusiastic IT & Communications Support Technician to be the go-to tech expert for … their regional offices. You’ll be the first point of contact for IT support, resolving a wide range of technical issues and ensuring smooth day-to-day operations. With a strong focus on Microsoft 365 and cloud technologies, you’ll play a key role in maintaining a secure and efficient IT environment. This is a fantastic opportunity for someone … grow their technical expertise. You’ll also have the chance to travel to other UK offices, expanding your experience and network. What You’ll Do: Provide hands-on desktop support and manage ticket queues Troubleshoot hardware, software, and network issues Support and maintain Microsoft 365 and Windows environments Handle device deployment, user onboarding/offboarding, and mobile management More ❯

We're seeking a proactive and personable IT Support Technician to join our in-house Tech Team. In this vital role, you'll provide first-line support to staff, helping to keep our systems, software, and devices running smoothly. From troubleshooting and system administration to working with server and PC technologies, you'll be central to delivering … problem-solving, and continuous learning. The role is based at our Newton Abbot headquarters, with the opportunity to work from home one day a week. Responsibilities of an IT Support Technician: Deliver 1st and 2nd line support for hardware, software, peripherals, and network communications. Respond to incidents via the Helpdesk or as assigned by the Lead Technician and Head of Technology. Support 3rd line activities and assist with server, network, and infrastructure development. Identify areas for improvement in system administration and infrastructure design. Collaborate with stakeholders across the business to troubleshoot issues and find practical solutions. Take part in structured external training and development programmes as needed. What you'll bring as an IT Support More ❯

IT & Communications Support Technician Location: Plymouth/South-West (Hybrid - 1 day/week onsite minimum) Salary: £26k - £30k + benefits Deerfoot Recruitment is working on behalf of a fast-growing, forward-thinking organisation within the insurance sector to find a skilled IT & Communications Support Technician . This is a fantastic opportunity for a motivated IT … professional looking to join a supportive and energetic team within a business committed to innovation and growth. The successful candidate will play a key role on a busy support desk, troubleshooting and resolving IT issues across a Microsoft 365 environment. The role involves a mix of remote working and travel to offices across the South-West (typically once a … key. These office locations include Exeter, Plymouth and Torquay. A "security-first" mindset, combined with a proactive and user-focused approach, is essential. Key Responsibilities: Provide desktop and user support, resolving software/hardware issues Support and maintain Microsoft 365, Active Directory, and related systems Manage device deployment and user onboarding/offboarding Collaborate with third-party suppliers More ❯

IT and AV Support Technician (2nd Line) Department : Digital, Data & Technology Group Salary : Starting from £26,338, rising to £29,959 Closing date : Monday 21 July 2025 About the role This is a great opportunity for you to develop your IT and Audio Visual (AV) career. If you have a background in or a passion for technology, we … d love to hear from you. You'd be joining our small, experienced standard support team in a 2nd line support role working in a fast-paced environment where you will gain experience and exposure to a variety of challenges and problems that will build your expertise. You will work with the team to provide an outstanding IT … and AV service to both our students and staff. No two days will be the same, providing help and advice in person, via telephone and remote support as well as through our ticket management system (TOPdesk). You will play a key part in creating an exceptional IT and AV infrastructure in our world-leading research and teaching focussed More ❯

drives innovation but also empowers its employees to grow and thrive. Our client is a fast-growing, cutting-edge professional services company offering an exciting opportunity for an IT Support Technician to join them at this exciting stage (~350 employees globally). This is a great opportunity to play a pivotal role in shaping the future of a … professional services organisation and software distributor, while advancing your own career in a dynamic, collaborative environment. What you’ll be doing as their IT Support Technician As an IT Support Technician, you will be responsible for providing good quality, researched resolutions to issues raised by end-users. You will be trained and suitably equipped to troubleshoot … and provide solutions to our end-users - all of their Technical Support Team are fully trained and accredited in the technologies they support. Your role is crucial in providing a great customer experience by resolving technical problems promptly, effectively and in a friendly manner. The role will mainly focus on Microsoft Azure, along with other vendor technologies. This IT More ❯

drives innovation but also empowers its employees to grow and thrive. Our client is a fast-growing, cutting-edge professional services company offering an exciting opportunity for an IT Support Technician to join them at this exciting stage (~350 employees globally). This is a great opportunity to play a pivotal role in shaping the future of a … professional services organisation and software distributor, while advancing your own career in a dynamic, collaborative environment. What youll be doing as their IT Support Technician As an IT Support Technician , you will be responsible for providing good quality, researched resolutions to issues raised by end-users. You will be trained and suitably equipped to troubleshoot and … provide solutions to our end-users - all of their Technical Support Team are fully trained and accredited in the technologies they support. Your role is crucial in providing a great customer experience by resolving technical problems promptly, effectively and in a friendly manner. The role will mainly focus on Microsoft Azure, along with other vendor technologies. This IT Support More ❯

Working as part of the Customer Experience Team to support IT helpdesk queries, design, develop, test, and implement IT solutions and to provide ongoing support directly to end users. Role Purpose: This role is for someone who believes that great technology should empower people to do their best work. As part of the IT Team, this role will … platforms, and infrastructure run smoothly, securely, and efficiently, playing a key role in maintaining and improving the technology environment that underpins our tech and digital programmes. This role will support staff and learners to stay connected, productive, and protected, and will directly contribute to the organisation’s ability to operate reliably, scale effectively, and deliver digital learning experiences with … being driven. Gain control by being accountable. Gain impact by being productive. Gain trust by being considerate. Gain growth by being vulnerable. Core responsibilities (right seat): Provide general IT support, working with employees/learners to identify computer/system problems and advise on the solution. Test and fix faulty equipment and troubleshoot issues via helpdesk ticketing system. Suggest More ❯

An IT Support Technician Apprentice (Level 3) is required. You will be based in Plymouth, working for a local established IT Support company. Duties include: Providing 1st Line technical assistance to a range of businesses of different sizes and industries, building and repairing hardware, and answering calls and email tickets received. Role Building and repairing hardware such … as laptops or computers Providing 1st Line technical assistance to a range of businesses of different sizes, across different industries Answering phone calls and email tickets to provide technical support Training Information Communications Technician Level 3 Standard, CompTIA A+ 1101 & 1102, CompTIA Cloud Essentials+, ITIL v4 Foundation Based in Plymouth office - PSP, Davy Road, PL6 8BX/Primarily … month for vendor training and half a day monthly portfolio training Functional Skills in English and maths if required Higher Apprenticeships: L4 Network Engineer Apprenticeship, Level 4 Cyber Security Technician Apprenticeship Standard Higher Education: Level 4 HTQ qualifications, University Job roles progression within Acronyms: Service Desk - 1st Line Engineer Apprenticeship Standard Information communications technician (level 3) Training Provider More ❯

Simple Recruitment are looking for a 1st Line Support Technician for a permanent opportunity with our client in Radstock. The Job: This is an exciting opportunity to help Support customers by responding to usage and technical enquiries, providing system training, and ensuring a high-quality support experience across a wide range of products. Acting as first … line support/dispatch, answering the support line, logging and scoping queries, and resolving issues where possible. Creating and maintaining accurate records in our support ticketing system to ensure clear customer history and meaningful management data. Pro actively managing your support queue, providing timely updates to customers, and taking ownership of issues through to resolution. Developing … strong diagnostic skills and the ability to test systems for faults and inconsistencies. Identifying root causes of support issues and resolving them efficiently, escalating more complex issues as appropriate. Helping to build and maintain online training materials for customers, ensuring they can make full use of our systems. Learning how to install and support our software remotely on More ❯

Morson Technical Services are currently seeking a HSE and Quality Support Technician to join the team at RNAS Culdrose on a permanent basis. JOB PURPOSE The Health, Safety, Environmental Training (HSE-T) and quality support Technician is required to support the HSET Manager in implementing and monitoring safety, health, environmental, training and quality measures within … publication of IMOS working instructions ensuring document configuration management applied through document lifecycles. Conducting ergonomic training of staff (Manual Handling, DSE Ergonomics, annual video screenings etc.). Advice and support to IMOS Material Services at Culdrose on matters of Quality Control. Advising staff in the completion of Display Screen Equipment Assessments and raising any ergonomic issues to the Department More ❯

period of their apprenticeship, ISD will aim to give each apprentice an opportunity to gain experience in as many teams as possible. Some examples of responsibilities are described below: Support Operations and Administration Review the statement of work and ensure the deliverables are clear and precise, liaising with the requestor if more information is needed Examine and analyse the … deliver the statement of work Contribute to and amend requirements either in the context of the waterfall methodology or the agile methodology, using technical expertise and best practice IT Support, Networking Systems Management Work as part of a team delivering UCL’s primary customer support service to resolve incidents and queries from students and staff To provide support for computer desktops, mobile devices, audio visual & multimedia equipment, printers, and other equipment used by academic staff, administrative staff and students To develop the skills to support and develop the university’s core IT systems – networking, telephony, and other technologies Use industry standard tools and techniques to support these activities – Jira, Miro, xurrent, ITIL Messaging and Collaboration More ❯

If you're ready to embrace the world of digital support, embark on a journey of professional growth, and become a valuable asset in the IT field, we invite you to apply for the Digital Support Technician Apprentice position. Together, let's build a future fuelled by technology and endless possibilities. Role Key Responsibilities: Provide first-line … technical support to staff and students, addressing issues related to hardware, software, and digital services. Assist with the maintenance and troubleshooting of IT systems, networks, and digital platforms. Install and configure new hardware and software as required. Ensure that all IT equipment and systems are running efficiently and securely. Assist with the management of user accounts, permissions, and security … settings. Support digital learning tools, including Learning Management Systems (LMS), video conferencing platforms, and collaborative tools. Provide training and guidance to end-users on how to use various IT systems and applications effectively. Monitor and report on system performance, identifying and resolving issues proactively. Assist with regular backups and updates of systems and software. Document and track technical issues More ❯

P3 Computer Services Ltd in Burnley are recruiting for an Apprentice Digital Support Technician. The successful candidate will work towards completing a Level 3 Digital Support Technician apprenticeship over the duration of 18 months. Role Dealing with customers face to face at P3 over the phone and onsite Performing builds, repairs, and remote technical support Opportunity … to learn about desk support and IT security Training Level 3 Digital Support Technician Functional skills Work based learning Progression onto full time employment. Apprenticeship Standard Digital support technician (level 3) Training Provider NORTH LANCS. TRAINING GROUP CIC Working Week Monday - Friday, 9:00am - 5:30pm/30 minutes lunch unpaid/relaxed breaks throughout More ❯

Morson Technical Services are currently seeking a HSE and Quality Support Technician to join the team at RNAS Culdrose on a permanent basis. JOB PURPOSE The Health, Safety, Environmental Training (HSE-T) and quality support Technician is required to support the HSET Manager in implementing and monitoring safety, health, environmental, training and quality measures within More ❯

1st Line Support Technician Full Time & Permanent Office Based Up to c.£26,000 + Annual Bonus + Benefits Midsomer Norton Are you an experienced 1st Line Support Technician? Are you keen to join a company that fully supports staff progression and career development?! A growing company is looking to recruit a 1st Line Support Technician to join their busy and friendly team. You will be supporting customers by responding to usage and technical enquiries, providing system training and ensuring a high quality support experience across a wide range of software and hardware products. This is an office based role but there may be the occasional need to visit customers on site. … Key Responsibilities;- Acting as first line support/dispatch; answering the support line, logging queries and resolving issues where possible. Creating and maintaining accurate records in the support ticketing system to ensure clear customer history and management data. proactively managing your support queue, providing timely updates to customers and taking ownership of issues through to resolution. More ❯

1st Line Support Technician Full Time & Permanent Office Based Up to c.£26,000 + Annual Bonus + Benefits Midsomer Norton Are you an experienced 1st Line Support Technician? Are you keen to join a company that fully supports staff progression and career development?! A growing company is looking to recruit a 1st Line Support Technician to join their busy and friendly team. You will be supporting customers by responding to usage and technical enquiries, providing system training and ensuring a high quality support experience across a wide range of software and hardware products.This is an office based role but there may be the occasional need to visit customers on site. Key … Responsibilities;- Acting as first line support/dispatch; answering the support line, logging queries and resolving issues where possible. Creating and maintaining accurate records in the support ticketing system to ensure clear customer history and management data. proactively managing your support queue, providing timely updates to customers and taking ownership of issues through to resolution. Developing More ❯