Partner Success Executive
- Hiring Organisation
- Rydal Group
- Location
- Huntingdon, England, United Kingdom
service quality. • Represent the partner's voice internally — channelling feedback into Product, Provisioning, Billing and Support to drive continuous improvement. Service Delivery & Escalation Management • Monitor live service performance against wholesale SLAs and KPIs, including provisioning lead times, porting success rates, fault resolution, network availability and billing accuracy. … into references, case studies and introducers for the wider Rydal Wholesale proposition. Knowledge, Skills & Experience Essential • Proven experience in a partner success, channel account management, client experience or service management role — ideally within telecoms, connectivity, hosted voice, MSP or a similar B2B2B environment. • Strong commercial awareness ...