Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
IDHL Group
About The Role Management Responsibilities Provide direction on industry best practice to other members of the Project Management Team Act as an escalation point for internal and external stakeholders within the Project Management Team Support the wider PM/AM Team in resolving scheduling conflicts efficiently Lead implementation of internal processes to ensure smooth delivery of work … drive positive change within the team and business Support senior project managers on high-profile, complex projects with multiple stakeholders Person Specification Key Qualifications and Attributes: Experience in Project Management Strong decision-making skills Ability to solve problems independently Excellent timemanagement and organisational skills Interest and knowledge in websites and related trends (UX, CRO, CMS, SEO … etc.) Experience managing digital projects or client accounts, preferably in an agency environment Expertise in project planning and resource management Knowledge of Waterfall, Agile, or Hybrid methodologies Strong client/stakeholder management experience Clear communication skills for client interactions Ability to guide clients on project feasibility and complexity Comfort in leading client meetings and setting agendas Attention to More ❯
Bradford, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Yorkshire Water
Working ( 1-2 office days per week ) Work type: Permanent. 37 hours per week, Monday Friday. We have an exciting opportunity for a Lead Analyst to join the Programme Management office at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has … play a key role in the regions health, wellbeing, and prosperity. New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. The Programme Management Office are a key part of how we plan to meet the changing expectations of customers and regulators. … You will require a good understanding of working in a PMO environment and be able to drive required governance, controls and assurance to support the delivery of projects to time, cost and quality targets and support the success of the Programme. Working within our Programme Management Office (PMO) you will contribute to the successful and timely delivery of More ❯
Elland, Yorkshire, United Kingdom Hybrid / WFH Options
Calderdale and Huddersfield Solutions Ltd
considering a wide range of flexible working arrangements. There are opportunities to flex the days of the week, hours and times of work and place of work including: part-time, job-share, flexible working hours and the possibility to work from home when appropriate. Please talk to us during the interview process to discuss any flexibility that you may … SaaS environment to join our Service Delivery Team. The ideal candidate will have hands-on experience in configuring, customising, and integrating BMC Helix ITSM solutions to optimize IT service management processes. To provide a responsive, cost-effective and quality-driven service to Calderdale & Huddersfield NHS Trust and the local informatics customer community (including external application tenants), specialising in IT … Infrastructure Library (ITIL) best practices support, planning and architecture. This role also requires BMC Helix ITSM Service Management Reporting domain experience. While the post offers the flexibility of home remote working the post holder must be able to commute and be ready for work at any of the supported sites/locations across a wide geographical location when needed More ❯
Elland, Yorkshire, United Kingdom Hybrid / WFH Options
NHS
SaaS environment to join our Service Delivery Team. The ideal candidate will have hands-on experience in configuring, customising, and integrating BMC Helix ITSM solutions to optimize IT service management processes. To provide a responsive, cost-effective and quality-driven service to Calderdale & Huddersfield NHS Trust and the local informatics customer community (including external application tenants), specialising in IT … Infrastructure Library (ITIL) best practices support, planning and architecture. This role also requires BMC Helix ITSM Service Management Reporting domain experience. While the post offers the flexibility of home remote working the post holder must be able to commute and be ready for work at any of the supported sites/locations across a widegeographical location when needed and … while adhering to all system documentation requirements and maintaining documentation in line with ISO standards when changes are made or required. Manage own work to deliver agreed programmes on time and in full. The post holder may be required to work outside of normal working hours. Be the principal product owner for Helix ITSM. Taking ownership, diagnosing and resolving More ❯
and problem-solving skills. Proficient in Excel and experience with Power BI for data visualisation and SQL for querying and managing data sets is highly beneficial. Excellent organisational and timemanagement skills, with the ability to manage multiple tasks simultaneously. Ability to simplify complex data and present it in a clear, engaging way for different audiences. Experience using More ❯
Wakefield, England, United Kingdom Hybrid / WFH Options
International Executive Service Corps
The System Support Associate is a client-facing position whose primary responsibility is to support clients using Kelmar’s KAPS unclaimed property management system. The System Support Associate will be well versed on using the KAPS system and unclaimed property management with the expectation of becoming an expert in all facets of KAPS as well the possess the … DUTIES: Gather and document requirements from current or requested client-specific processes and customizations. This may include refining and reviewing the client requested criteria with the Product Owner and Management team Compose tickets for development using prescribed guidelines and in accordance with priorities and established timelines Perform acceptance and regression testing on completed development work First line of defense … a system support role are preferred; preference may be given to candidates with a prior working knowledge of unclaimed property Excellent technical writing and verbal communication skills Solid planning, timemanagement, communication, decision making, presentation and organization skills Advanced experience in Microsoft Office software (Excel, Word, Visio, etc.) Comfortable in and adaptable to a fast-paced environment Self More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Mace Group
Create and maintain dashboards and reports to present data in an understandable format. This includes a project dashboard that can collate financial forecasts, projections and historical results. Collaborate with management to understand data needs and deliver actionable insights. Manage and mentor a team of project analysts, ensuring their work aligns with company goals. Develop and implement data collection systems … and other strategies that optimize statistical efficiency and data quality. Identify, analyse, and interpret trends or patterns in complex data sets. Work with management to prioritize business and information needs. Contribute to the development of clear and concise public and internal reports/presentations etc to inform various stakeholders. Ensure thorough use of systems to monitor, manage and ensure … managing financial data is a plus. Attention to detail and accuracy. Easily adaptable. Strong reporting skills. Ability to work independently and as part of a team. Strong organizational and timemanagement skills. Ability to handle multiple projects simultaneously. You'll also have: Bachelor's degree in data science, statistics, computer science, or a related field. Mace is an More ❯
customer facing and/or sales roles. Excellent communication skills and the ability to understand the needs of the customers. Demonstrate analytical and problem-solving skills. Strong organizational and timemanagement skills. Knowledge of the corporate information technology (IT) space, any experience working with data backup, or IT Managed Services Providers (MSP) is a plus. Knowledge of customer … service programs and CRM management programs, experience with HubSpot is a plus. Strong administrative technical skills with standard MS Office components including Word, Excel, and PowerPoint. More ❯
opportunity to make a real difference. The Role at a Glance: Senior Product Manager (Enterprise) London - Hybrid Competitive Salary Plus Highly Competitive Benefits Package Reports To: Director of Product Management Company: Comprehensive legal business management platform for midsize law firms. Pedigree: Fast growing, dynamic Saas business with a global customer base and team. Focus: Search & Workflow Who we … are: Actionstep is a pioneer in the development and sale of software-as-a-service (SaaS) products, specialising in the delivery of Legal Practice Management software. We are a fast growing, dynamic business with a global customer base of more than 40,000 and a team of over 220 in the USA, Australia, UK, Canada and New Zealand. The … features that serve the needs of our growing base of larger, more complex legal customers. These features include foundational enterprise capabilities such as Single Sign-On (SSO), Permissions & Access Management, Advanced Search, GDPR, Security Services, and other compliance- or scale-related needs specific to mid-sized and large law firms. You will take ownership of product initiatives from concept More ❯
Leeds, England, United Kingdom Hybrid / WFH Options
IDHL
performance and growth for clients Build search, display, video, shopping and PMax campaigns Optimise campaigns across multiple platforms, including Google Ads and Microsoft Ads. Undertake keyword research analysis Budget management Ad Copy writing and testing Completing regular Search Query reporting Manage a portfolio of clients’ paid search campaigns, across multiple networks Conduct calls with clients and sales to discuss … deadlines Excellent written and verbal communication skills and a strong customer service ethos with the ability to build lasting relationships A strong understanding of audience and targeting skills Strong timemanagement skills to ensure deadlines are consistently met and proactively managed A positive, can-do attitude and the ability to seek out opportunities in order to develop and … and advise clients on strategy in line with agreed KPI’s and without guidance or support Typical Goals and OKR's for the role Maintain productivity at 70% Ensure Time Tracker is 100% complete by the end of each day All relevant technical certs to be completed and up to date - complete a minimum of 1 certifications per month More ❯
opportunity to make a real difference. The Role at a Glance: Senior Product Manager (Enterprise) London - Hybrid Competitive Salary Plus Highly Competitive Benefits Package Reports To: Director of Product Management Company: Comprehensive legal business management platform for midsize law firms. Pedigree: Fast growing, dynamic Saas business with a global customer base and team. Focus: Search & Workflow Who we … are: Actionstep is a pioneer in the development and sale of software-as-a-service (SaaS) products, specialising in the delivery of Legal Practice Management software. We are a fast growing, dynamic business with a global customer base of more than 40,000 and a team of over 220 in the USA, Australia, UK, Canada and New Zealand. The … features that serve the needs of our growing base of larger, more complex legal customers. These features include foundational enterprise capabilities such as Single Sign-On (SSO), Permissions & Access Management, Advanced Search, GDPR, Security Services, and other compliance- or scale-related needs specific to mid-sized and large law firms. You will take ownership of product initiatives from concept More ❯
Leeds, England, United Kingdom Hybrid / WFH Options
IDHL Group
performance and growth for clients Build search, display, video, shopping and PMax campaigns Optimise campaigns across multiple platforms, including Google Ads and Microsoft Ads. Undertake keyword research analysis Budget management Ad Copy writing and testing Completing regular Search Query reporting Manage a portfolio of clients’ paid search campaigns, across multiple networks Conduct calls with clients and sales to discuss … these Knowledge of Google Analytics Ability to delegate tasks and support executives to ensure all tasks are completed to deadlines A strong understanding of audience and targeting skills Strong timemanagement skills to ensure deadlines are consistently met and proactively managed A positive, can-do attitude and the ability to seek out opportunities in order to develop and … and advising clients on strategy in line with agreed KPI’s and without guidance or support Typical Goals and OKR's for the role Maintain productivity at 70% Ensure Time Tracker is 100% complete by the end of each day All relevant technical certs to be completed and up to date - complete a minimum of 1 certification per month More ❯
Leeds, West Yorkshire, United Kingdom Hybrid / WFH Options
JELD-WEN, Inc
of INFOR CPQ an advantage. Bachelor’s degree in Education, Information Technology, Business, or a related field is desirable. Knowledge of various Training techniques and Methodologies. Familiarity with Learning Management Systems. Industry knowledge and understanding of the industry sectors served by Infor CPQ (e.g., manufacturing, distribution). Salesforce certifications, such as Salesforce Certified Administrator or Salesforce Certified Trainer, are … highly desirable. Excellent communication, presentation, and interpersonal skills with the ability to engage and educate users at all levels. Ability to simplify complex concepts and processes. Strong organisational and time-management skills. Strong problem-solving skills to address training-related issues and challenges. Strong change management skills with the ability to adapt to different learning styles and … needs. Project Management skills with the ability to manage training projects effectively, including planning, execution, and evaluation. Flexible to travel across Europe to various sites including UK, Germany and France. Why join us. "We are passionate about doors and are one of the world's largest manufacturers in this field. If you want to join us, we provide an More ❯
IT Help Desk Engineer (Level 1/2) Location: Leeds (UK) – with occasional travel to client sites Job Type: Full-Time, Permanent Start Date: ASAP Reporting to: IT Support Manager/Technical Lead About Us We’re a family-run IT services company founded in 2019 with one simple goal: deliver reliable, human-focused tech support that actually makes … DNS, LAN/WAN, Wi-Fi troubleshooting. Hands-on experience with remote support tools and ticketing systems. Excellent communication skills – able to explain tech to non-tech users. Strong timemanagement, multitasking, and organisational abilities. Customer-first mindset and a logical approach to problem solving. Requirements Full UK driving licence and access to your own vehicle (travel expenses More ❯
Escalating project risks when needed and supporting mitigation planning Promoting a culture of continuous improvement across processes and documentation standards Ensuring all activity is aligned with our Information Security Management Systems (ISMS) Who you are: You’re someone who brings clarity to complexity. You know how to make sense of technical detail and communicate it in a way that … recommend the best-value approach Proven experience in authoring detailed solution documentation used by development and QA teams A solid understanding of customer databases and CRM journey logic Exceptional timemanagement skills and the ability to juggle multiple priorities You’ll stand out if you’ve worked with: SQL (Stored Procedures, SSMS), SSIS Cloud technologies like Snowflake and More ❯
development from the discovery phase right through to delivery. In this role, you will collaborate closely with developers, our creative team, and clients to ensure projects are executed on time, on budget, and to the highest quality standards. You will need to demonstrate excellent collaboration and communication skills, be adept at planning ahead, and have the ability to swiftly … multiplayer games Fortnite experience, preferably domain knowledge would be highly advantageous Professional experience working in the gaming industry on 3D games Strong communication and collaboration skills. Excellent organisational and timemanagement skills. Ability to work under pressure and meet tight deadlines. Proven experience managing budgets and schedules. Good understanding of agile development. Knowledge of gaming industry standards. Good … understanding of the full game development lifecycle. Qualifications: A strong portfolio of what games you have worked on Proven experience in project management in a related field, preferably within the gaming industry. Solid knowledge of project management methodologies, tools and all stages of the project lifecycle. Experience in managing, guiding, and leading teams towards delivering high-quality products More ❯
Leeds, West Yorkshire, United Kingdom Hybrid / WFH Options
Leasepath
customer satisfaction, retention, and expansion. You will work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities : Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain strong, long-lasting relationships … key customer success metrics, providing insights and recommendations to improve customer satisfaction and retention. Qualifications : • Proven experience in customer success or related role. • Strong understanding of customer onboarding, relationship management, and renewal processes. • Excellent communication, interpersonal, and presentation skills. • Ability to analyze data and identify trends. • Experience with CRM and customer success platforms. • Strong problem-solving and organizational skills. … to work independently and as part of a team. • A passion for helping customers achieve their goals. Key Competencies: • Customer Focus • Relationship Building • Communication • Problem Solving • Training & Education • Organization & TimeManagement Recommended Certifications: • Microsoft Dynamics 365 Fundamentals (MB-910): o This certification provides a foundational understanding of Dynamics 365, including its various modules (Sales, Customer Service, Finance, Operations More ❯
development from the discovery phase right through to delivery. In this role, you will collaborate closely with developers, our creative team, and clients to ensure projects are executed on time, on budget, and to the highest quality standards. You will need to demonstrate excellent collaboration and communication skills, be adept at planning ahead, and have the ability to swiftly … a release schedule and manage release, including providing release notes to the client. Requirements: Must have experience running Roblox-related projects Strong communication and collaboration skills. Excellent organisational and timemanagement skills. Ability to work under pressure and meet tight deadlines. Proven experience managing budgets and schedules. Good understanding of agile development. Knowledge of gaming industry standards. Good … understanding of the full game development lifecycle. A strong passion and understanding of gaming. Qualifications: Proven experience in project management in a related field, preferably within the gaming industry. Solid knowledge of project management methodologies, tools and all stages of the project lifecycle. Experience in managing, guiding, and leading teams towards delivering high-quality products on timeMore ❯
Batley, England, United Kingdom Hybrid / WFH Options
Wavenet
their business brilliant. Job Description Purpose of the role The Senior Service Desk Analyst role plays an integral role between the performance and productivity of Analysts, whilst supporting the management and leadership of the team as a whole. Demonstrating experience of how the team operate, in order to leverage opportunities to enhance knowledge and skills whilst striving to maintain … complaint, Senior Service Analysts utilise their more Intricate knowledge and experience of products, service, and the function members to drive service improvements as well as taking on the effective management of more complex IT tickets. This role acts as a progression for those seeking more technical capabilities or opportunities to pursue a management career path As ambassadors of … Supporting the coordination and allocation of workload across the team, where possible applying knowledge and experience to align activity where skillsets are strongest in order to deliver successful Incident management and request fulfilment. Using enhancement technical skills and experience to manage more complex tickets and tasks, as well as considering ways to Impart knowledge and skills within training, mentoring More ❯
Leeds, England, United Kingdom Hybrid / WFH Options
Air IT Limited
seamless service delivery and top-tier customer satisfaction. You will work closely with our leadership team to optimise processes, enhance performance, and drive continuous improvement across Workshop, Service Delivery Management, Customer Experience Management, Network Operations Centre (NOC), and Offshore Operations. Key Responsibilities (Summary): Operational Oversight: Manage day-to-day operations of all operation support functions, ensuring efficiency and … seamless service delivery. Process & Performance Improvement: Work with the CXO to implement processes, track KPIs, and enhance service quality. Resource & Financial Management: Optimise staffing, budgeting, and cost control while maintaining high service standards. Risk & Compliance: Identify and mitigate risks, ensuring business continuity and regulatory compliance. Customer & Stakeholder Engagement: Lead the Service Management, Customer Experience, and other teams to … identify improvements in the operational delivery, processes and proactively improve customer experience in the region. Service Function Leadership: Oversee Workshop, NOC, Offshore Operations, and Service Delivery Management to align with business goals. Ownership and responsibility of Jeopardy team. People & Performance Management: Conduct performance appraisals, drive employee engagement, and foster a culture of accountability. What We are Looking For More ❯
Leeds, England, United Kingdom Hybrid / WFH Options
ARO
high-quality, first-line and second-line technical support to customers via our ticketing system, email, and phone, ensuring adherence to company processes and customer SLAs. · Day-to-day management of customers service health using monitoring tools; includes logging all related service desk tickets and dealing with them as per service guidelines. · Log all information on tickets and calls … issues to vendors where necessary, providing detailed information to facilitate a swift resolution. · Pursue personal development of skills and knowledge necessary for the effective performance of the role. Over time, assist with the installation and configuration of our products for customers, which may occasionally require travel to customer sites. Contribute to the team's knowledge base by creating and … with an excellent telephone manner. · Demonstrable experience using a ticketing system and working to Service Level Agreements (SLAs). · Experience of working in a fast-paced environment with strong timemanagement and prioritisation skills. · Excellent problem-solving skills and a logical approach to troubleshooting. A genuine interest in technology and a desire to build a career in cybersecurity. More ❯
Leeds, England, United Kingdom Hybrid / WFH Options
ARO Technology
campaigns for customers Escalate complex issues to vendors where necessary, providing detailed information to facilitate swift resolution Pursue personal development of skills and knowledge necessary for the role Over time, assist with the installation and configuration of our products for customers, which may occasionally require travel to customer sites. Contribute to the team's knowledge base by creating and … IT support role. Exceptional customer service skills with an excellent telephone manner Experience with a ticketing system and working to SLAs Experience in a fast-paced environment with strong timemanagement and prioritisation skills Excellent problem-solving skills and a logical approach to troubleshooting. A genuine interest in technology and a desire to build a career in cybersecurity More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
IDHL Group
Setup, implement, track and optimise social campaigns across several markets Undertake audience research, analysis and strategy Complete creative research, analysis and strategy Provide cost estimates and ensure robust budget management Ad Copy writing and testing Prepare and deliver monthly reports & have monthly progress calls with clients Analyse social campaign performance and recommend next steps for all reports Be responsible … service ethos with the ability to build lasting relationships Meticulous attention to detail, a perfectionist with a very analytical mind A strong understanding of audience and targeting skills. Strong timemanagement skills to ensure deadlines are consistently met and proactively managed A strong ability to work within a team and independently. A positive, can-do attitude and the More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
BCN Group Ltd
and technology consultant, specialising in delivering transformative technology solutions with industry-leading client experience across business, public sector and not for profit organisations. From cloud computing, cybersecurity, and data management to power app development, we are dedicated to pioneering technology with Microsoft innovation. Guided by our 3 values of building relationships, customer success and passion and dedication , we are … are delighted you are on this journey with us! Focus of the role: We are looking for an experienced corporate/enterprise Account Director to excel in the commercial management and growth of a portfolio of named customer accounts. The ideal candidate will have a minimum of 5 years relevant experience and a deep understanding of the technology industry … specifically the Microsoft ecosystem, and a proven track record of successful sales account management and performance. As a sales professional you will lead the commercial interface to your allocated clients ensuring continued education of BCN and related technologies crating awareness and unearthing new opportunity to increase revenue through enhancing our clients' business. Responsibilities: Client Interaction, Influence, and Relevance Be More ❯
Lawyer – Regulatory (Data Protection and Financial Services) page is loaded Lawyer – Regulatory (Data Protection and Financial Services) Solicitar locations Leeds, United Kingdom time type Full time posted on Publicado hace 2 días job requisition id 19034994 TransUnion's Job Applicant Privacy Notice What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we … offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: We’re looking for a Lawyer – Regulatory (Data Protection and Financial Services) to join our growing Legal team. Day to Day You’ll Be: Core … on these developments. Provide ad-hoc assistance to the Data Governance Office, product development and operational teams with complex data protection or other legal queries relating to the compliant management of TransUnion’s data assets and products. Understand and follow internal processes but also proactively drive and respond to process innovation within UK Legal and the wider business Essential More ❯