The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Aberdeen region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 2 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Sep 2014
Same period 2013 Same period 2012
Second Line Support
Rank 25 38 41
Rank change year-on-year
+13 +3
Permanent jobs requiring a 2nd Line Support 3 2 3
As % of all permanent IT jobs located in Aberdeen 1.15% 0.74% 1.05%
As % of the Job Titles category 1.24% 0.76% 1.11%
Number of salaries quoted 3 2 1
Average salary £27,500 £32,500 £23,500
Average salary % change year-on-year
-15.38% +38.29%
UK excluding London average salary £24,000 £25,000 £24,100
% change year-on-year
-4.00% +3.73%
2nd Line Support
Scotland

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Aberdeen region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Aberdeen
Permanent IT job ads with a match in the
Job Titles category
242 263 271
As % of all permanent IT jobs located in Aberdeen 92.37% 96.69% 94.76%
Number of salaries quoted 137 202 204
Average salary £40,000 £40,000 £35,000
Average salary % change year-on-year
- +14.28%
90% offered a salary of more than £30,500 £29,000 £22,500
10% offered a salary of more than £55,000 £65,000 £57,500
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

2nd Line Support
Jobs Demand Trend in Aberdeen

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Aberdeen region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Aberdeen

2nd Line Support
Salary Trend in Aberdeen

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Aberdeen region.

2nd Line Support Salary Trend in Aberdeen

2nd Line Support
Top 28 Related IT Skills in Aberdeen

For the 6 months to 2 September 2014, IT jobs across the Aberdeen region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 3 (100.00%) Windows
2 2 (66.67%) Cisco
2 2 (66.67%) Active Directory
2 2 (66.67%) Mac OS X
2 2 (66.67%) Apple
2 2 (66.67%) Wireless
3 1 (33.33%) iPad
3 1 (33.33%) ITIL V2
3 1 (33.33%) MCITP
3 1 (33.33%) Cisco IOS
3 1 (33.33%) iPhone
3 1 (33.33%) Blackberry
3 1 (33.33%) Cisco Certification
3 1 (33.33%) Microsoft Certification
3 1 (33.33%) A+ Certification
3 1 (33.33%) CCNA
3 1 (33.33%) SQL
3 1 (33.33%) ITIL
3 1 (33.33%) MCSE
3 1 (33.33%) MS Excel
3 1 (33.33%) Windows XP
3 1 (33.33%) MS Exchange
3 1 (33.33%) LAN
3 1 (33.33%) WAN
3 1 (33.33%) WAP
3 1 (33.33%) DHCP
3 1 (33.33%) DNS
3 1 (33.33%) SLA

2nd Line Support
Top Related IT Skills in Aberdeen by Category

For the 6 months to 2 September 2014, IT jobs across the Aberdeen region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (33.33%) MS Exchange
Applications
1 1 (33.33%) MS Excel
Communications & Networking
1 2 (66.67%) Wireless
2 1 (33.33%) Cisco IOS
2 1 (33.33%) LAN
2 1 (33.33%) WAN
2 1 (33.33%) DHCP
2 1 (33.33%) DNS
Libraries, Frameworks & Software Standards
1 1 (33.33%) WAP
Miscellaneous
1 1 (33.33%) Blackberry
1 1 (33.33%) iPhone
1 1 (33.33%) iPad
Operating Systems
1 3 (100.00%) Windows
2 2 (66.67%) Mac OS X
3 1 (33.33%) Windows XP
Processes & Methodologies
1 1 (33.33%) ITIL
1 1 (33.33%) ITIL V2
Programming Languages
1 1 (33.33%) SQL
Qualifications
1 1 (33.33%) MCSE
1 1 (33.33%) CCNA
1 1 (33.33%) Cisco Certification
1 1 (33.33%) Microsoft Certification
1 1 (33.33%) A+ Certification
1 1 (33.33%) MCITP
Quality Assurance & Compliance
1 1 (33.33%) SLA
System Software
1 2 (66.67%) Active Directory
Vendors
1 2 (66.67%) Cisco
1 2 (66.67%) Apple