The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Scotland region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 29 April 2016 with a comparison to the same period in the previous 2 years.

3 months to
29 Apr 2016
Same period 2015 Same period 2014
Second Line Support
Rank 153 148 170
Rank change year-on-year
-5 +22
Permanent jobs requiring a 2nd Line Support 10 10 16
As % of all permanent IT jobs located in Scotland 0.35% 0.32% 0.40%
As % of the Job Titles category 0.37% 0.33% 0.42%
Number of salaries quoted 8 7 12
Average salary £28,750 £24,000 £27,500
Average salary % change year-on-year
+19.79% -12.72%
90% offered a salary of more than £21,900 £20,000 £25,375
10% offered a salary of more than £38,250 £30,800 £35,000
UK excluding London average salary £25,500 £25,000 £24,000
% change year-on-year
+2.00% +4.16%
2nd Line Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Scotland region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Scotland
Permanent IT job ads with a match in the
Job Titles category
2733 3000 3813
As % of all permanent IT jobs located in Scotland 95.09% 95.48% 96.05%
Number of salaries quoted 1692 1877 2483
Average salary £45,000 £42,500 £40,000
Average salary % change year-on-year
+5.88% +6.25%
90% offered a salary of more than £28,500 £27,500 £27,500
10% offered a salary of more than £61,500 £55,000 £60,000
UK excluding London average salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

2nd Line Support
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Scotland region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Scotland

2nd Line Support
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Scotland region.

2nd Line Support Salary Trend in Scotland

2nd Line Support
Salary Histogram in Scotland

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the Scotland region over the 3 months to 29 April 2016.

2nd Line Support Salary Histogram in Scotland

2nd Line Support
Job Locations in Scotland

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support within the Scotland region over the 3 months to 29 April 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh +10 5 £37,500 +25.00%
Glasgow -9 3 £32,500 +47.72% 1
West Lothian - 1 £22,500 -
Dumfries and Galloway - 1 £20,500 -
2nd Line Support
UK

2nd Line Support
Top 30 Related IT Skills in Scotland

For the 6 months to 29 April 2016, IT jobs across the Scotland region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 12 (75.00%) Windows
2 10 (62.50%) MS Office
3 7 (43.75%) Microsoft
3 7 (43.75%) ITIL
4 6 (37.50%) Windows 7
5 5 (31.25%) Windows Server
5 5 (31.25%) Active Directory
5 5 (31.25%) Windows Server 2008
6 4 (25.00%) Finance
6 4 (25.00%) SCCM
6 4 (25.00%) Fidessa
6 4 (25.00%) Citrix
6 4 (25.00%) Reuters
6 4 (25.00%) Bloomberg
6 4 (25.00%) MS Excel
7 3 (18.75%) Windows XP
7 3 (18.75%) MS Exchange
7 3 (18.75%) VBA
8 2 (12.50%) VMware Infrastructure
8 2 (12.50%) VMware
8 2 (12.50%) Time Management
8 2 (12.50%) CCNP
8 2 (12.50%) SLA
8 2 (12.50%) Cisco
8 2 (12.50%) VPN
8 2 (12.50%) Cisco Certification
8 2 (12.50%) Windows 8
9 1 (6.25%) Exchange Server 2013
9 1 (6.25%) ThinPrint
9 1 (6.25%) Juniper

2nd Line Support
Top Related IT Skills in Scotland by Category

For the 6 months to 29 April 2016, IT jobs across the Scotland region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (18.75%) MS Exchange
2 1 (6.25%) Exchange Server 2013
Applications
1 10 (62.50%) MS Office
2 4 (25.00%) MS Excel
Business Applications
1 1 (6.25%) Endur
Communications & Networking
1 2 (12.50%) VPN
2 1 (6.25%) DNS
2 1 (6.25%) Firewall
2 1 (6.25%) LAN
2 1 (6.25%) WAN
General
1 4 (25.00%) Finance
2 1 (6.25%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (6.25%) .NET
Operating Systems
1 12 (75.00%) Windows
2 6 (37.50%) Windows 7
3 5 (31.25%) Windows Server
3 5 (31.25%) Windows Server 2008
4 3 (18.75%) Windows XP
5 2 (12.50%) Windows 8
6 1 (6.25%) Windows 2000 Server
6 1 (6.25%) Windows Server 2003
6 1 (6.25%) Windows Vista
Processes & Methodologies
1 7 (43.75%) ITIL
2 2 (12.50%) Time Management
3 1 (6.25%) Fault Management
3 1 (6.25%) Identity Management
3 1 (6.25%) Network Management
3 1 (6.25%) Service Delivery
3 1 (6.25%) Software Deployment
Programming Languages
1 3 (18.75%) VBA
2 1 (6.25%) C
2 1 (6.25%) Java
Qualifications
1 2 (12.50%) CCNP
1 2 (12.50%) Cisco Certification
2 1 (6.25%) CCNA
2 1 (6.25%) Degree
2 1 (6.25%) SC Cleared
2 1 (6.25%) Security Cleared
Quality Assurance & Compliance
1 2 (12.50%) SLA
System Software
1 5 (31.25%) Active Directory
2 2 (12.50%) VMware Infrastructure
3 1 (6.25%) Microsoft App-V
Systems Management
1 4 (25.00%) SCCM
Vendors
1 7 (43.75%) Microsoft
2 4 (25.00%) Bloomberg
2 4 (25.00%) Citrix
2 4 (25.00%) Fidessa
2 4 (25.00%) Reuters
3 2 (12.50%) Cisco
3 2 (12.50%) VMware
4 1 (6.25%) HP
4 1 (6.25%) Juniper
4 1 (6.25%) Nortel
4 1 (6.25%) SAP
4 1 (6.25%) ThinPrint
4 1 (6.25%) TIBCO
Glasgow
Hays Specialist Recruitment Ltd
Salary: £24000.00 - £26000.00 per annum
Posted: 9 days ago