The statistics below represent IT jobs advertised across the Scotland region that had 2nd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 28 August 2016 with a comparison to same period over 2 years.

3 months to
28 Aug 2016
Same period 2015 Same period 2014
Second Line Support
Rank 136 152 150
Rank change year-on-year
+16 -2
Permanent jobs requiring a 2nd Line Support 13 14 28
As % of all permanent IT jobs located in Scotland 0.47% 0.43% 0.76%
As % of the Job Titles category 0.49% 0.45% 0.78%
Number of salaries quoted 12 9 8
Median salary £22,500 £30,000 £27,250
Median salary % change year-on-year
-25.00% +10.09%
90% offered a salary of more than £20,100 £26,000 £20,700
10% offered a salary of more than £28,150 £30,000 £45,000
UK excluding London median salary £26,000 £25,000 £24,500
% change year-on-year
+4.00% +2.04%
2nd Line Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Scotland region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Scotland
Permanent IT job ads with a match in the
Job Titles category
2634 3119 3576
As % of all permanent IT jobs located in Scotland 95.89% 95.47% 96.57%
Number of salaries quoted 1606 2002 2294
Median salary £44,500 £42,500 £40,000
Median salary % change year-on-year
+4.70% +6.25%
90% offered a salary of more than £27,500 £28,000 £27,500
10% offered a salary of more than £62,500 £57,500 £60,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

2nd Line Support
Jobs Demand Trend in Scotland

The demand trend of job ads across the Scotland region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in Scotland

2nd Line Support
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Scotland region.

2nd Line Support Salary Trend in Scotland

2nd Line Support
Salary Histogram in Scotland

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the Scotland region over the 3 months to 28 August 2016.

2nd Line Support Salary Histogram in Scotland

2nd Line Support
Job Locations in Scotland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the Scotland region over the 3 months to 28 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Lothian - 7 £22,500 -
Glasgow +7 4 £21,500 -17.30% 1
Inverclyde - 1 £20,000 -
North Lanarkshire - 1 £28,500 -
2nd Line Support
UK

2nd Line Support Skill Set
Top 30 Related IT Skills in Scotland

For the 6 months to 28 August 2016, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Scotland region featuring 2nd Line Support in the job title.

1 12 (60.00%) Windows
2 11 (55.00%) Firewall
3 10 (50.00%) Active Directory
4 9 (45.00%) MS Office
4 9 (45.00%) VPN
4 9 (45.00%) VMware
4 9 (45.00%) Microsoft
4 9 (45.00%) VMware Infrastructure
5 8 (40.00%) MS Exchange
6 7 (35.00%) Windows XP
6 7 (35.00%) MS Excel
6 7 (35.00%) SLA
7 6 (30.00%) Windows 2000 Server
7 6 (30.00%) Windows Vista
8 5 (25.00%) DNS
9 4 (20.00%) WAN
9 4 (20.00%) Service Delivery
9 4 (20.00%) Windows 7
10 3 (15.00%) Kalman Filter
10 3 (15.00%) Windows Server
10 3 (15.00%) Email Filtering
10 3 (15.00%) Web Filtering
10 3 (15.00%) Finance
10 3 (15.00%) SMTP
10 3 (15.00%) TCP/IP
10 3 (15.00%) ADSL
10 3 (15.00%) ITIL
10 3 (15.00%) Linux
10 3 (15.00%) Cisco
10 3 (15.00%) Internet

2nd Line Support Skill Set
Top Related IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (40.00%) MS Exchange
2 1 (5.00%) Exchange Server 2010
2 1 (5.00%) Exchange Server 2013
Applications
1 9 (45.00%) MS Office
2 7 (35.00%) MS Excel
Business Applications
1 1 (5.00%) assyst
Cloud Services
1 1 (5.00%) Office 365
Communications & Networking
1 11 (55.00%) Firewall
2 9 (45.00%) VPN
3 5 (25.00%) DNS
4 4 (20.00%) WAN
5 3 (15.00%) ADSL
5 3 (15.00%) Internet
5 3 (15.00%) SMTP
5 3 (15.00%) TCP/IP
6 1 (5.00%) DHCP
6 1 (5.00%) LAN
6 1 (5.00%) VoIP
6 1 (5.00%) Wireless
Database & Business Intelligence
1 1 (5.00%) Oracle BI EE
General
1 3 (15.00%) Finance
Miscellaneous
1 1 (5.00%) Data Integration
Operating Systems
1 12 (60.00%) Windows
2 7 (35.00%) Windows XP
3 6 (30.00%) Windows 2000 Server
3 6 (30.00%) Windows Vista
4 4 (20.00%) Windows 7
5 3 (15.00%) Linux
5 3 (15.00%) Windows Server
6 2 (10.00%) Windows Server 2008
7 1 (5.00%) Windows 8
7 1 (5.00%) Windows Server 2012
Processes & Methodologies
1 4 (20.00%) Service Delivery
2 3 (15.00%) Email Filtering
2 3 (15.00%) ITIL
2 3 (15.00%) Kalman Filter
2 3 (15.00%) Web Filtering
3 1 (5.00%) Analytics
3 1 (5.00%) Business Intelligence
3 1 (5.00%) Disaster Recovery
3 1 (5.00%) ERP
3 1 (5.00%) Identity Management
3 1 (5.00%) Virtual Environments
Quality Assurance & Compliance
1 7 (35.00%) SLA
System Software
1 10 (50.00%) Active Directory
2 9 (45.00%) VMware Infrastructure
3 2 (10.00%) Hyper-V
Systems Management
1 2 (10.00%) SCCM
2 1 (5.00%) Backup Exec
2 1 (5.00%) FortiGate
Vendors
1 9 (45.00%) Microsoft
1 9 (45.00%) VMware
2 3 (15.00%) Cisco
3 1 (5.00%) Altiris
3 1 (5.00%) Bloomberg
3 1 (5.00%) Citrix
3 1 (5.00%) Fidessa
3 1 (5.00%) HP
3 1 (5.00%) Remedy
3 1 (5.00%) Reuters
3 1 (5.00%) Veeam
Newbridge, Midlothian
RecruitmentRevolution.com Limited
Salary: Excellent Salary Package + Company Benefits
Posted: 4 days ago
Glasgow
Hays Specialist Recruitment Ltd
Salary: £21000.00 - £23000.00 per annum
Posted: 10 days ago