The statistics below represent IT jobs advertised across the Scotland region that had 2nd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 10 December 2016 with a comparison to same period over 2 years.

3 months to
10 Dec 2016
Same period 2015 Same period 2014
Second Line Support
Rank 126 155 149
Rank change year-on-year
+29 -6
Permanent jobs requiring a 2nd Line Support 12 8 16
As % of all permanent IT jobs located in Scotland 0.50% 0.26% 0.50%
As % of the Job Titles category 0.53% 0.27% 0.52%
Number of salaries quoted 10 5 14
Median salary £24,907 £24,000 £30,000
Median salary % change year-on-year
+3.77% -20.00%
UK excluding London median salary £25,000 £25,000 £25,000
2nd Line Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Scotland region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Scotland
Permanent IT job ads with a match in the
Job Titles category
2279 2939 3095
As % of all permanent IT jobs located in Scotland 95.76% 95.45% 97.14%
Number of salaries quoted 1456 1904 2033
Median salary £41,500 £42,500 £40,500
Median salary % change year-on-year
-2.35% +4.93%
90% offered a salary of more than £30,000 £30,000 £27,500
10% offered a salary of more than £60,000 £60,000 £61,000
UK excluding London median salary £41,500 £41,000 £40,000
% change year-on-year
+1.21% +2.50%

2nd Line Support
Jobs Demand Trend in Scotland

The demand trend of job ads across the Scotland region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in Scotland

2nd Line Support
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Scotland region.

2nd Line Support Salary Trend in Scotland

2nd Line Support
Salary Histogram in Scotland

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the Scotland region over the 3 months to 10 December 2016.

2nd Line Support Salary Histogram in Scotland

2nd Line Support
Job Locations in Scotland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the Scotland region over the 3 months to 10 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Glasgow +24 6 £24,206 -17.94% 1
Argyll and Bute - 3 £30,500 -
Edinburgh +12 2 - - 1
Inverclyde - 1 £19,000 -
2nd Line Support
UK

2nd Line Support Skill Set
Top 30 Related IT Skills in Scotland

For the 6 months to 10 December 2016, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Scotland region featuring 2nd Line Support in the job title.

1 19 (70.37%) Windows
2 16 (59.26%) Active Directory
3 15 (55.56%) Microsoft
4 13 (48.15%) VMware
5 12 (44.44%) MS Office
5 12 (44.44%) VMware Infrastructure
6 10 (37.04%) MS Excel
6 10 (37.04%) MS Exchange
6 10 (37.04%) Firewall
7 9 (33.33%) VPN
7 9 (33.33%) Windows Server 2008
7 9 (33.33%) Windows Server
8 8 (29.63%) SLA
9 7 (25.93%) Windows 7
9 7 (25.93%) Windows Server 2012
10 6 (22.22%) ITIL
11 5 (18.52%) Windows XP
11 5 (18.52%) DNS
11 5 (18.52%) Windows 2000 Server
11 5 (18.52%) Windows Vista
12 4 (14.81%) Android
12 4 (14.81%) Windows 10
12 4 (14.81%) WAN
12 4 (14.81%) DHCP
12 4 (14.81%) TCP/IP
12 4 (14.81%) SQL Server
13 3 (11.11%) LAN
13 3 (11.11%) Service Delivery
13 3 (11.11%) Finance
13 3 (11.11%) Asset Management

2nd Line Support Skill Set
Top Related IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (37.04%) MS Exchange
2 3 (11.11%) Exchange Server 2010
3 1 (3.70%) Skype for Business
Applications
1 12 (44.44%) MS Office
2 10 (37.04%) MS Excel
Business Applications
1 3 (11.11%) Dynamics AX
Cloud Services
1 3 (11.11%) Office 365
2 1 (3.70%) Azure Active Directory
2 1 (3.70%) Microsoft Azure
2 1 (3.70%) SaaS
Communications & Networking
1 10 (37.04%) Firewall
2 9 (33.33%) VPN
3 5 (18.52%) DNS
4 4 (14.81%) DHCP
4 4 (14.81%) TCP/IP
4 4 (14.81%) WAN
5 3 (11.11%) LAN
6 2 (7.41%) VoIP
7 1 (3.70%) Internet
7 1 (3.70%) MPLS
7 1 (3.70%) Wireshark
7 1 (3.70%) xDSL
Database & Business Intelligence
1 4 (14.81%) SQL Server
2 1 (3.70%) Oracle BI EE
2 1 (3.70%) SQL Server 2005
2 1 (3.70%) SQL Server Analysis Services
2 1 (3.70%) SQL Server Integration Services
2 1 (3.70%) SQL Server Reporting Services
General
1 3 (11.11%) Finance
Miscellaneous
1 3 (11.11%) Computer Science
1 3 (11.11%) Driving Licence
1 3 (11.11%) iPhone
2 2 (7.41%) Fat Client
2 2 (7.41%) Thin Client
3 1 (3.70%) Client/Server
3 1 (3.70%) Data Centre
3 1 (3.70%) Data Integration
3 1 (3.70%) Management Information System
Operating Systems
1 19 (70.37%) Windows
2 9 (33.33%) Windows Server
2 9 (33.33%) Windows Server 2008
3 7 (25.93%) Windows 7
3 7 (25.93%) Windows Server 2012
4 5 (18.52%) Windows 2000 Server
4 5 (18.52%) Windows Vista
4 5 (18.52%) Windows XP
5 4 (14.81%) Android
5 4 (14.81%) Windows 10
6 3 (11.11%) Windows Mobile
7 1 (3.70%) Linux
Processes & Methodologies
1 6 (22.22%) ITIL
2 3 (11.11%) Asset Management
2 3 (11.11%) Compliance Management
2 3 (11.11%) Service Delivery
3 2 (7.41%) Change Management
4 1 (3.70%) Analytics
4 1 (3.70%) Business Analysis
4 1 (3.70%) Business Analytics
4 1 (3.70%) Business Intelligence
4 1 (3.70%) Data Management
4 1 (3.70%) Disaster Recovery
4 1 (3.70%) ERP
4 1 (3.70%) Load Balancing
4 1 (3.70%) Mentoring
4 1 (3.70%) Migration
4 1 (3.70%) Multi-Factor Authentication
4 1 (3.70%) Network Management
4 1 (3.70%) Service Management
4 1 (3.70%) Virtual Environments
Qualifications
1 1 (3.70%) CCNA
1 1 (3.70%) CCNP
1 1 (3.70%) Cisco Certification
1 1 (3.70%) Degree
1 1 (3.70%) HND
1 1 (3.70%) ITIL Foundation Certificate
1 1 (3.70%) JNCIA
1 1 (3.70%) JNCIS
1 1 (3.70%) MCSA
1 1 (3.70%) Microsoft Certification
1 1 (3.70%) SC Cleared
1 1 (3.70%) Security Cleared
Quality Assurance & Compliance
1 8 (29.63%) SLA
2 2 (7.41%) Disclosure Scotland
3 1 (3.70%) QA
System Software
1 16 (59.26%) Active Directory
2 12 (44.44%) VMware Infrastructure
3 2 (7.41%) Hyper-V
3 2 (7.41%) Terminal Services
Systems Management
1 2 (7.41%) SCCM
2 1 (3.70%) Backup Exec
2 1 (3.70%) FortiGate
2 1 (3.70%) Iperf
Vendors
1 15 (55.56%) Microsoft
2 13 (48.15%) VMware
3 2 (7.41%) Cisco
4 1 (3.70%) Apple
4 1 (3.70%) Juniper
4 1 (3.70%) Veeam
Edinburgh, Midlothian
Latcom Ltd
Salary: From £25,000 to £28,000 per annum + Good Benefits
Posted: Yesterday
Glasgow, Lanarkshire
Harvey Nash plc
Posted: 2 days ago