The statistics below represent IT jobs advertised across the Scotland region that had 2nd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 28 June 2016 with a comparison to same period over 2 years.

3 months to
28 Jun 2016
Same period 2015 Same period 2014
Second Line Support
Rank 160 151 158
Rank change year-on-year
-9 +7
Permanent jobs requiring a 2nd Line Support 9 14 23
As % of all permanent IT jobs located in Scotland 0.31% 0.45% 0.61%
As % of the Job Titles category 0.32% 0.47% 0.63%
Number of salaries quoted 7 11 15
Median salary £25,000 £30,000 £25,000
Median salary % change year-on-year
-16.66% +20.00%
90% offered a salary of more than £20,600 £20,000 £22,700
10% offered a salary of more than £28,500 £30,000 £31,100
UK excluding London median salary £25,500 £25,000 £25,000
% change year-on-year
+2.00% -
2nd Line Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Scotland region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Scotland
Permanent IT job ads with a match in the
Job Titles category
2775 2963 3624
As % of all permanent IT jobs located in Scotland 96.62% 95.15% 96.79%
Number of salaries quoted 1604 1880 2389
Median salary £44,000 £42,500 £40,000
Median salary % change year-on-year
+3.52% +6.25%
90% offered a salary of more than £27,500 £27,500 £27,500
10% offered a salary of more than £61,500 £57,500 £60,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

2nd Line Support
Jobs Demand Trend in Scotland

The demand trend of job ads across the Scotland region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in Scotland

2nd Line Support
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Scotland region.

2nd Line Support Salary Trend in Scotland

2nd Line Support
Job Locations in Scotland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the Scotland region over the 3 months to 28 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
North Lanarkshire - 3 £28,500 -
Glasgow -11 2 £23,000 -23.33% 1
West Lothian - 2 £22,500 - 1
Edinburgh +3 1 - -
Inverclyde - 1 £20,000 -
2nd Line Support
UK

2nd Line Support Skill Set
Top 30 Related IT Skills in Scotland

For the 6 months to 28 June 2016, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Scotland region featuring 2nd Line Support in the job title.

1 13 (61.90%) Windows
2 10 (47.62%) MS Office
3 8 (38.10%) Microsoft
4 7 (33.33%) Windows 7
5 6 (28.57%) Active Directory
5 6 (28.57%) ITIL
5 6 (28.57%) Firewall
6 5 (23.81%) MS Excel
6 5 (23.81%) SCCM
7 4 (19.05%) Windows Server 2008
7 4 (19.05%) Windows Server
7 4 (19.05%) Windows XP
7 4 (19.05%) MS Exchange
7 4 (19.05%) VPN
7 4 (19.05%) DNS
7 4 (19.05%) SLA
7 4 (19.05%) Cisco
7 4 (19.05%) Fidessa
7 4 (19.05%) WAN
7 4 (19.05%) Reuters
7 4 (19.05%) Bloomberg
7 4 (19.05%) Finance
8 3 (14.29%) VMware
8 3 (14.29%) Internet
8 3 (14.29%) Citrix
8 3 (14.29%) SMTP
8 3 (14.29%) TCP/IP
8 3 (14.29%) ADSL
8 3 (14.29%) Linux
8 3 (14.29%) Email Filtering

2nd Line Support Skill Set
Top Related IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (19.05%) MS Exchange
2 1 (4.76%) Exchange Server 2013
Applications
1 10 (47.62%) MS Office
2 5 (23.81%) MS Excel
Business Applications
1 1 (4.76%) assyst
1 1 (4.76%) Endur
Cloud Services
1 1 (4.76%) Office 365
Communications & Networking
1 6 (28.57%) Firewall
2 4 (19.05%) DNS
2 4 (19.05%) VPN
2 4 (19.05%) WAN
3 3 (14.29%) ADSL
3 3 (14.29%) Internet
3 3 (14.29%) SMTP
3 3 (14.29%) TCP/IP
4 1 (4.76%) LAN
4 1 (4.76%) Wireless
General
1 4 (19.05%) Finance
2 1 (4.76%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (4.76%) .NET
Operating Systems
1 13 (61.90%) Windows
2 7 (33.33%) Windows 7
3 4 (19.05%) Windows Server
3 4 (19.05%) Windows Server 2008
3 4 (19.05%) Windows XP
4 3 (14.29%) Linux
5 2 (9.52%) Windows 2000 Server
5 2 (9.52%) Windows 8
5 2 (9.52%) Windows Vista
6 1 (4.76%) Windows Server 2003
6 1 (4.76%) Windows Server 2012
Processes & Methodologies
1 6 (28.57%) ITIL
2 3 (14.29%) Email Filtering
2 3 (14.29%) Kalman Filter
2 3 (14.29%) Web Filtering
3 2 (9.52%) Service Delivery
4 1 (4.76%) Disaster Recovery
4 1 (4.76%) Fault Management
4 1 (4.76%) Identity Management
4 1 (4.76%) Network Management
4 1 (4.76%) Software Deployment
4 1 (4.76%) Time Management
4 1 (4.76%) Virtual Environments
Programming Languages
1 2 (9.52%) VBA
2 1 (4.76%) C
2 1 (4.76%) Java
Qualifications
1 1 (4.76%) CCNA
1 1 (4.76%) CCNP
1 1 (4.76%) Cisco Certification
1 1 (4.76%) Degree
1 1 (4.76%) SC Cleared
1 1 (4.76%) Security Cleared
Quality Assurance & Compliance
1 4 (19.05%) SLA
System Software
1 6 (28.57%) Active Directory
2 3 (14.29%) VMware Infrastructure
3 1 (4.76%) Hyper-V
3 1 (4.76%) Microsoft App-V
3 1 (4.76%) Virtual Desktop
Systems Management
1 5 (23.81%) SCCM
Vendors
1 8 (38.10%) Microsoft
2 4 (19.05%) Bloomberg
2 4 (19.05%) Cisco
2 4 (19.05%) Fidessa
2 4 (19.05%) Reuters
3 3 (14.29%) Citrix
3 3 (14.29%) VMware
4 1 (4.76%) Altiris
4 1 (4.76%) HP
4 1 (4.76%) Juniper
4 1 (4.76%) Nortel
4 1 (4.76%) Remedy
4 1 (4.76%) ThinPrint
4 1 (4.76%) TIBCO
Linlithgow, West Lothian
Advantage XPO
Salary: Competitive Salary
Posted: 4 days ago
Glasgow
Cathcart Associates
Salary: £19000 - £23000 per annum
Posted: 20 days ago