The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Aberdeen region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Support Analyst
Rank 23 24 30
Rank change year-on-year
+1 +6
Permanent jobs requiring a Support Analyst 6 16 14
As % of all permanent IT jobs located in Aberdeen 2.35% 5.73% 4.95%
As % of the Job Titles category 2.52% 5.93% 5.19%
Number of salaries quoted 3 5 7
Average salary £36,000 £32,500 £30,000
Average salary % change year-on-year
+10.76% +8.33%
90% offered a salary of more than £31,200 £27,500 £25,900
10% offered a salary of more than £38,000 £32,500 £32,600
UK excluding London average salary £27,250 £28,000 £28,500
% change year-on-year
-2.67% -1.75%
Support Analyst
Scotland

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Aberdeen region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Aberdeen
Permanent IT job ads with a match in the
Job Titles category
238 270 270
As % of all permanent IT jobs located in Aberdeen 93.33% 96.77% 95.41%
Number of salaries quoted 128 211 204
Average salary £40,000 £40,000 £35,000
Average salary % change year-on-year
- +14.28%
90% offered a salary of more than £30,500 £29,000 £22,500
10% offered a salary of more than £55,000 £62,500 £60,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Support Analyst
Jobs Demand Trend in Aberdeen

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Aberdeen region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Aberdeen

Support Analyst
Salary Trend in Aberdeen

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Aberdeen region.

Support Analyst Salary Trend in Aberdeen

Support Analyst
Top 30 Related IT Skills in Aberdeen

For the 6 months to 19 September 2014, IT jobs across the Aberdeen region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 6 (28.57%) Degree
1 6 (28.57%) MS Excel
2 5 (23.81%) SharePoint
2 5 (23.81%) Windows
2 5 (23.81%) Microsoft
2 5 (23.81%) Citrix
3 4 (19.05%) Active Directory
3 4 (19.05%) Apple
4 3 (14.29%) Service Delivery
4 3 (14.29%) Migration
4 3 (14.29%) Computer Science
4 3 (14.29%) Data Migration
4 3 (14.29%) Blackberry
4 3 (14.29%) Microsoft Certification
4 3 (14.29%) DNS
4 3 (14.29%) SLA
4 3 (14.29%) DHCP
4 3 (14.29%) MCSE
4 3 (14.29%) ITIL
4 3 (14.29%) Oracle
4 3 (14.29%) Oracle Database
5 2 (9.52%) SharePoint 2010
5 2 (9.52%) Exchange Server 2010
5 2 (9.52%) SQL Server
5 2 (9.52%) IIS
5 2 (9.52%) ASP.NET
5 2 (9.52%) C#
5 2 (9.52%) VB
5 2 (9.52%) .NET
5 2 (9.52%) MCP

Support Analyst
Top Related IT Skills in Aberdeen by Category

For the 6 months to 19 September 2014, IT jobs across the Aberdeen region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (23.81%) SharePoint
2 2 (9.52%) MS Exchange
2 2 (9.52%) SharePoint 2010
2 2 (9.52%) Exchange Server 2010
2 2 (9.52%) IIS
Applications
1 6 (28.57%) MS Excel
Communications & Networking
1 3 (14.29%) DHCP
1 3 (14.29%) DNS
2 2 (9.52%) Firewall
2 2 (9.52%) Wireless
2 2 (9.52%) TCP/IP
2 2 (9.52%) VPN
2 2 (9.52%) VoIP
3 1 (4.76%) WAN
3 1 (4.76%) Cisco IOS
3 1 (4.76%) LAN
Database & Business Intelligence
1 3 (14.29%) Oracle Database
2 2 (9.52%) SQL Server
General
1 2 (9.52%) Aerospace
Libraries, Frameworks & Software Standards
1 2 (9.52%) .NET
1 2 (9.52%) ASP.NET
2 1 (4.76%) WAP
Miscellaneous
1 3 (14.29%) Blackberry
1 3 (14.29%) Computer Science
2 1 (4.76%) iPhone
2 1 (4.76%) iPad
2 1 (4.76%) PDA
Operating Systems
1 5 (23.81%) Windows
2 2 (9.52%) Windows XP
2 2 (9.52%) Mac OS X
Processes & Methodologies
1 3 (14.29%) ITIL
1 3 (14.29%) Service Delivery
1 3 (14.29%) Migration
1 3 (14.29%) Data Migration
2 2 (9.52%) System Testing
2 2 (9.52%) Time Management
2 2 (9.52%) Business Analysis
2 2 (9.52%) Incident Management
2 2 (9.52%) Change Management
3 1 (4.76%) Risk Management
3 1 (4.76%) Risk Analysis
3 1 (4.76%) ITIL V2
Programming Languages
1 2 (9.52%) C#
1 2 (9.52%) VB
2 1 (4.76%) SQL
Qualifications
1 6 (28.57%) Degree
2 3 (14.29%) MCSE
2 3 (14.29%) Microsoft Certification
3 2 (9.52%) MCP
4 1 (4.76%) MCITP
4 1 (4.76%) CCNA
4 1 (4.76%) Cisco Certification
Quality Assurance & Compliance
1 3 (14.29%) SLA
2 1 (4.76%) QA
System Software
1 4 (19.05%) Active Directory
2 1 (4.76%) VMware ESX
2 1 (4.76%) VMware ESXi
Vendors
1 5 (23.81%) Microsoft
1 5 (23.81%) Citrix
2 4 (19.05%) Apple
3 3 (14.29%) Oracle
4 2 (9.52%) Cisco
5 1 (4.76%) Dell
5 1 (4.76%) VMware