The statistics below represent IT jobs advertised across the Scotland region that had Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 1 July 2016 with a comparison to same period over 2 years.

3 months to
1 Jul 2016
Same period 2015 Same period 2014
Support Analyst
Rank 109 110 83
Rank change year-on-year
+1 -27
Permanent jobs requiring a Support Analyst 55 53 105
As % of all permanent IT jobs located in Scotland 1.93% 1.67% 2.77%
As % of the Job Titles category 2.00% 1.76% 2.86%
Number of salaries quoted 35 34 63
Median salary £27,500 £27,500 £29,500
Median salary % change year-on-year
- -6.77%
90% offered a salary of more than £21,500 £22,150 £22,150
10% offered a salary of more than £41,500 £37,500 £47,200
UK excluding London median salary £27,500 £27,500 £27,500
Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Scotland region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Scotland
Permanent IT job ads with a match in the
Job Titles category
2748 3016 3669
As % of all permanent IT jobs located in Scotland 96.52% 95.29% 96.94%
Number of salaries quoted 1574 1931 2440
Median salary £43,500 £42,500 £40,000
Median salary % change year-on-year
+2.35% +6.25%
90% offered a salary of more than £27,500 £27,500 £27,500
10% offered a salary of more than £61,500 £57,500 £60,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Support Analyst
Jobs Demand Trend in Scotland

The demand trend of job ads across the Scotland region that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in Scotland

Support Analyst
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Scotland region.

Support Analyst Salary Trend in Scotland

Support Analyst
Salary Histogram in Scotland

This chart provides a salary histogram for IT jobs citing Support Analyst across the Scotland region over the 3 months to 1 July 2016.

Support Analyst Salary Histogram in Scotland

Support Analyst
Job Locations in Scotland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the Scotland region over the 3 months to 1 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh +17 24 £37,500 +50.00% 2
Glasgow -9 21 £23,000 -16.36% 3
Renfrewshire - 5 £24,000 - 1
Fife -5 2 £27,500 +5.76%
West Lothian +5 1 - - 2
South Lanarkshire - 1 £30,000 -
Support Analyst
UK

Support Analyst Skill Set
Top 30 Related IT Skills in Scotland

For the 6 months to 1 July 2016, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Scotland region featuring Support Analyst in the job title.

1 46 (36.51%) SQL
1 46 (36.51%) Windows
2 44 (34.92%) Microsoft
3 36 (28.57%) Finance
4 29 (23.02%) SQL Server
5 28 (22.22%) ITIL
6 24 (19.05%) Oracle
6 24 (19.05%) MS Excel
7 23 (18.25%) Analytical Skills
8 21 (16.67%) MS Office
8 21 (16.67%) Degree
9 19 (15.08%) SharePoint
10 16 (12.70%) Unix
10 16 (12.70%) Windows Server 2008
10 16 (12.70%) Windows Server
11 15 (11.90%) Active Directory
12 14 (11.11%) Linux
12 14 (11.11%) Windows 7
13 13 (10.32%) CRM
14 12 (9.52%) .NET
15 11 (8.73%) SLA
15 11 (8.73%) Banking
16 10 (7.94%) Incident Management
16 10 (7.94%) Java
16 10 (7.94%) JBoss
16 10 (7.94%) Project Management
17 9 (7.14%) C#
17 9 (7.14%) Citrix
18 8 (6.35%) Data Centre
18 8 (6.35%) Windows Server 2012

Support Analyst Skill Set
Top Related IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 19 (15.08%) SharePoint
2 10 (7.94%) JBoss
3 7 (5.56%) MS Exchange
4 5 (3.97%) Apache
4 5 (3.97%) Exchange Server 2010
5 4 (3.17%) IIS
6 2 (1.59%) Exchange Server 2007
7 1 (0.79%) Blackberry Enterprise Server
7 1 (0.79%) CMS
7 1 (0.79%) Exchange Server 2003
7 1 (0.79%) Exchange Server 2013
7 1 (0.79%) MS Project Server
7 1 (0.79%) Oracle UPK
7 1 (0.79%) Oracle Workflow
Applications
1 24 (19.05%) MS Excel
2 21 (16.67%) MS Office
3 6 (4.76%) MS PowerPoint
3 6 (4.76%) MS Project
3 6 (4.76%) MS Visio
4 1 (0.79%) Spreadsheet
Business Applications
1 4 (3.17%) Remedy ITSM
1 4 (3.17%) Sage CRM
2 3 (2.38%) Oracle ERP
3 2 (1.59%) JDE EnterpriseOne
3 2 (1.59%) Markit EDM
3 2 (1.59%) Unit4 Business World
3 2 (1.59%) Visualfiles
4 1 (0.79%) Dynamics CRM
4 1 (0.79%) Hi Portfolio
4 1 (0.79%) Hyperion Planning
4 1 (0.79%) LatentZero
4 1 (0.79%) LongView
4 1 (0.79%) Oracle EBS
4 1 (0.79%) thinkFolio
Cloud Services
1 4 (3.17%) Office 365
Communications & Networking
1 3 (2.38%) DNS
1 3 (2.38%) LAN
1 3 (2.38%) WAN
2 2 (1.59%) DHCP
2 2 (1.59%) Firewall
2 2 (1.59%) Internet
2 2 (1.59%) VPN
3 1 (0.79%) Intrusion Detection
3 1 (0.79%) NAS
3 1 (0.79%) SAN
3 1 (0.79%) TCP/IP
Database & Business Intelligence
1 29 (23.02%) SQL Server
2 4 (3.17%) Crystal Reports
2 4 (3.17%) MS Access
2 4 (3.17%) SQL Server Reporting Services
3 3 (2.38%) BusinessObjects
3 3 (2.38%) QlikView
3 3 (2.38%) RDBMS
3 3 (2.38%) Relational Database
3 3 (2.38%) SQL Server Integration Services
4 2 (1.59%) DB2
5 1 (0.79%) GIS
5 1 (0.79%) MySQL
5 1 (0.79%) Oracle BI EE
5 1 (0.79%) SQL Server 2005
5 1 (0.79%) SQL Server 2008
5 1 (0.79%) SQL Server 2012
5 1 (0.79%) SQL Server Analysis Services
Development Applications
1 3 (2.38%) Oracle Forms
2 1 (0.79%) InstallShield
2 1 (0.79%) MSI
2 1 (0.79%) PowerBuilder
General
1 36 (28.57%) Finance
2 11 (8.73%) Banking
3 7 (5.56%) Investment Banking
3 7 (5.56%) Retail
4 5 (3.97%) Pharmaceutical
5 4 (3.17%) Front Office
5 4 (3.17%) Legal
6 1 (0.79%) French Language
6 1 (0.79%) German Language
6 1 (0.79%) Polish Language
6 1 (0.79%) Telecoms
Libraries, Frameworks & Software Standards
1 12 (9.52%) .NET
2 6 (4.76%) Hibernate
2 6 (4.76%) Spring
3 5 (3.97%) ASP.NET
3 5 (3.97%) Middleware
3 5 (3.97%) XML
4 3 (2.38%) CGI
5 1 (0.79%) CSS
5 1 (0.79%) HTML
5 1 (0.79%) LAMP
5 1 (0.79%) Web Services
Miscellaneous
1 23 (18.25%) Analytical Skills
2 8 (6.35%) Data Centre
2 8 (6.35%) Management Information System
3 7 (5.56%) Reference Data
4 4 (3.17%) Enterprise Software
4 4 (3.17%) Fintech
4 4 (3.17%) Fixed Income
4 4 (3.17%) Statistics
5 3 (2.38%) Credit Derivative
5 3 (2.38%) Derivative
5 3 (2.38%) e-Learning
5 3 (2.38%) Foreign Exchange (FX)
5 3 (2.38%) Freedom of Information
6 2 (1.59%) AS400
6 2 (1.59%) Blackberry
6 2 (1.59%) Computer Science
6 2 (1.59%) Driving Licence
6 2 (1.59%) LIMS
6 2 (1.59%) Mainframe
7 1 (0.79%) Data Integration
Operating Systems
1 46 (36.51%) Windows
2 16 (12.70%) Unix
2 16 (12.70%) Windows Server
2 16 (12.70%) Windows Server 2008
3 14 (11.11%) Linux
3 14 (11.11%) Windows 7
4 8 (6.35%) Windows Server 2003
4 8 (6.35%) Windows Server 2012
5 7 (5.56%) Windows XP
6 3 (2.38%) Windows 8
Processes & Methodologies
1 28 (22.22%) ITIL
2 13 (10.32%) CRM
3 10 (7.94%) Incident Management
3 10 (7.94%) Project Management
4 8 (6.35%) Asset Management
4 8 (6.35%) Change Management
4 8 (6.35%) ERP
4 8 (6.35%) PRINCE2
4 8 (6.35%) Time Management
5 7 (5.56%) Business Analysis
5 7 (5.56%) Investment Management
5 7 (5.56%) Stakeholder Management
6 6 (4.76%) ITIL V3
6 6 (4.76%) Mentoring
7 5 (3.97%) Application Discovery
7 5 (3.97%) Migration
7 5 (3.97%) Problem Management
7 5 (3.97%) SDLC
7 5 (3.97%) Service Management
8 4 (3.17%) ITSM
Programming Languages
1 46 (36.51%) SQL
2 10 (7.94%) Java
3 9 (7.14%) C#
4 8 (6.35%) VBA
5 6 (4.76%) C++
5 6 (4.76%) PL/SQL
6 4 (3.17%) Perl
6 4 (3.17%) Python
6 4 (3.17%) VB.NET
7 1 (0.79%) C
7 1 (0.79%) JavaScript
7 1 (0.79%) PHP
7 1 (0.79%) VB
Qualifications
1 21 (16.67%) Degree
2 6 (4.76%) SC Cleared
2 6 (4.76%) Security Cleared
3 4 (3.17%) HND
4 3 (2.38%) Microsoft Certification
5 2 (1.59%) ITIL Foundation Certificate
6 1 (0.79%) MCITP
6 1 (0.79%) MCP
6 1 (0.79%) MCSA
6 1 (0.79%) MCSE
6 1 (0.79%) MOS
Quality Assurance & Compliance
1 11 (8.73%) SLA
2 3 (2.38%) QA
System Software
1 15 (11.90%) Active Directory
2 4 (3.17%) Squid
3 2 (1.59%) Hyper-V
3 2 (1.59%) Terminal Server
3 2 (1.59%) VMware Infrastructure
4 1 (0.79%) Firmware
4 1 (0.79%) Microsoft App-V
4 1 (0.79%) Terminal Services
4 1 (0.79%) Virtual Desktop
4 1 (0.79%) XenApp
Systems Management
1 8 (6.35%) SCCM
2 3 (2.38%) Control-M
2 3 (2.38%) ITRS Geneos
2 3 (2.38%) SCOM
Vendors
1 44 (34.92%) Microsoft
2 24 (19.05%) Oracle
3 9 (7.14%) Citrix
4 8 (6.35%) Charles River
5 7 (5.56%) Informatica
5 7 (5.56%) Sybase
5 7 (5.56%) VMware
6 5 (3.97%) Sage
7 4 (3.17%) AppSense
7 4 (3.17%) JD Edwards
7 4 (3.17%) Remedy
7 4 (3.17%) Sun
8 3 (2.38%) Northgate
9 2 (1.59%) Avaya
9 2 (1.59%) Bloomberg
9 2 (1.59%) Fidessa
9 2 (1.59%) Intel
9 2 (1.59%) OpenText
9 2 (1.59%) Reuters
10 1 (0.79%) BMC
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