The first table below looks at the demand for the Support Analyst role in IT jobs advertised for the Scotland region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 16 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Scotland region.

Location
3 months to
16 Apr 2014
Same period 2013 Same period 2012
Support Analyst
Rank 81 61 56
Rank change year-on-year
-20 -5
Permanent jobs requiring a Support Analyst 99 116 115
As % of all permanent IT jobs located in Scotland 2.42% 3.67% 3.27%
As % of the Job Titles category 2.55% 3.89% 3.41%
Number of salaries quoted 48 78 89
Average salary £27,500 £29,000 £30,000
Average salary % change year-on-year
-5.17% -3.33%
90% offered a salary of more than £19,850 £20,500 £22,400
10% offered a salary of more than £37,800 £37,500 £40,500
UK excluding London average salary £27,500 £27,500 £27,873
% change year-on-year
- -1.33%
Job Titles Category
Scotland
Permanent IT job ads with a match in the
Job Titles category
3884 2983 3368
As % of all permanent IT jobs located in Scotland 95.08% 94.25% 95.68%
Number of salaries quoted 2537 1747 2517
Average salary £40,000 £40,000 £37,500
Average salary % change year-on-year
- +6.66%
90% offered a salary of more than £27,500 £25,000 £25,500
10% offered a salary of more than £55,000 £55,000 £57,500
UK excluding London average salary £40,000 £38,500 £38,000
% change year-on-year
+3.89% +1.31%
Support Analyst
UK

Support Analyst
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Scotland region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Scotland

Support Analyst
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Scotland region.

Support Analyst Salary Trend in Scotland

Support Analyst
Salary Histogram in Scotland

This chart provides a salary histogram for IT jobs citing Support Analyst across the Scotland region over the 3 months to 16 April 2014.

Support Analyst Salary Histogram in Scotland

Support Analyst
Job Locations in Scotland

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Scotland region over the 3 months to 16 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Edinburgh -17 42 £29,500 +18.00% 6
Glasgow -22 29 £26,750 -10.83% 6
Aberdeen -8 20 £27,000 -22.85% 4
Dundee - 2 £24,000 -
Stirling - 2 £26,000 -
North Lanarkshire -3 1 £30,000 +0.84%
West Lothian - 1 - - 1
Inverclyde - 1 £30,000 -
Support Analyst
UK

Support Analyst
Top 30 Related IT Skills in Scotland

For the 6 months to 16 April 2014, IT jobs across the Scotland region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 73 (44.24%) Windows
2 49 (29.70%) SQL Server
3 45 (27.27%) SQL
3 45 (27.27%) ITIL
4 40 (24.24%) Finance
5 35 (21.21%) Microsoft
6 32 (19.39%) Oracle
7 30 (18.18%) VMware
8 29 (17.58%) Windows XP
9 28 (16.97%) Active Directory
9 28 (16.97%) Windows Server 2008
10 26 (15.76%) Windows 7
10 26 (15.76%) MS Office
11 24 (14.55%) Windows Server 2003
12 23 (13.94%) Citrix
12 23 (13.94%) UNIX
13 22 (13.33%) SharePoint
13 22 (13.33%) Linux
14 20 (12.12%) MS Exchange
15 19 (11.52%) MS Excel
16 18 (10.91%) Cisco
17 16 (9.70%) SSL
17 16 (9.70%) Firewall
17 16 (9.70%) Degree
18 15 (9.09%) WebSphere
18 15 (9.09%) Service Delivery
18 15 (9.09%) Java
18 15 (9.09%) VMware Infrastructure
18 15 (9.09%) Windows Server 2012
19 14 (8.48%) VPN

Support Analyst
Top Related IT Skills in Scotland by Category

For the 6 months to 16 April 2014, IT jobs across the Scotland region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 22 (13.33%) SharePoint
2 20 (12.12%) MS Exchange
3 15 (9.09%) WebSphere
4 11 (6.67%) WebSphere Process Server
4 11 (6.67%) WebSphere Application Server
4 11 (6.67%) WebSphere Portal
4 11 (6.67%) Exchange Server 2010
5 9 (5.45%) IIS
5 9 (5.45%) SharePoint 2010
6 7 (4.24%) CMS
6 7 (4.24%) SharePoint 2013
7 6 (3.64%) WebLogic
8 4 (2.42%) Exchange Server 2007
8 4 (2.42%) Apache
9 3 (1.82%) SAS
9 3 (1.82%) IBM Notes
10 2 (1.21%) Exchange Server 2013
10 2 (1.21%) Lync
10 2 (1.21%) WorkSite
10 2 (1.21%) BizTalk Server
Applications
1 26 (15.76%) MS Office
2 19 (11.52%) MS Excel
3 3 (1.82%) AutoCAD
4 1 (0.61%) MS Visio
Business Applications
1 4 (2.42%) MFGPRO
2 3 (1.82%) Dynamics CRM
2 3 (1.82%) SAP CO
2 3 (1.82%) SAP FI/CO
2 3 (1.82%) SAP FI
3 2 (1.21%) Oracle EBS R12
3 2 (1.21%) Agresso
3 2 (1.21%) Oracle 11i
3 2 (1.21%) Maximo
3 2 (1.21%) Oracle Payroll
4 1 (0.61%) Dynamics NAV
4 1 (0.61%) Dynamics AX
4 1 (0.61%) Dynamics GP
Cloud Services
1 1 (0.61%) Cloud Computing
Communications & Networking
1 16 (9.70%) SSL
1 16 (9.70%) Firewall
2 14 (8.48%) VPN
3 11 (6.67%) SMTP
3 11 (6.67%) DNS
4 10 (6.06%) DHCP
5 9 (5.45%) VoIP
6 7 (4.24%) TCP/IP
7 6 (3.64%) PBX
7 6 (3.64%) HTTP
7 6 (3.64%) SAN
7 6 (3.64%) Wireless
8 5 (3.03%) FTP
8 5 (3.03%) HTTPS
9 3 (1.82%) NAS
10 2 (1.21%) Extranet
10 2 (1.21%) DMZ
10 2 (1.21%) LAN
10 2 (1.21%) WAN
11 1 (0.61%) BGP
Database & Business Intelligence
1 49 (29.70%) SQL Server
2 10 (6.06%) Oracle Database
3 9 (5.45%) SQL Server 2008
4 7 (4.24%) MS Access
5 6 (3.64%) Relational Database
5 6 (3.64%) SQL Server 2005
6 5 (3.03%) RDBMS
7 4 (2.42%) MySQL
8 3 (1.82%) SQL Server Reporting Services
8 3 (1.82%) Data Warehouse
8 3 (1.82%) SQL Server 2012
9 2 (1.21%) Crystal Reports
10 1 (0.61%) SQL Server Integration Services
10 1 (0.61%) Informix
10 1 (0.61%) BusinessObjects
Development Applications
1 1 (0.61%) ClearQuest
1 1 (0.61%) Team Foundation Server
General
1 40 (24.24%) Finance
2 9 (5.45%) Law
3 8 (4.85%) Telecoms
3 8 (4.85%) Banking
4 6 (3.64%) Back Office
5 5 (3.03%) Legal
5 5 (3.03%) Aerospace
6 4 (2.42%) Games
6 4 (2.42%) Investment Banking
7 3 (1.82%) Retail
7 3 (1.82%) Manufacturing
8 1 (0.61%) Retail Banking
8 1 (0.61%) Marketing
8 1 (0.61%) Multimedia
8 1 (0.61%) Front Office
8 1 (0.61%) Financial Institution
8 1 (0.61%) Czech Language
Libraries, Frameworks & Software Standards
1 12 (7.27%) .NET
2 8 (4.85%) HTML
3 4 (2.42%) SOAP
3 4 (2.42%) XML
3 4 (2.42%) J2EE
3 4 (2.42%) Hibernate
4 3 (1.82%) WCF
5 2 (1.21%) RichFaces
5 2 (1.21%) REST
5 2 (1.21%) JAX-RS
5 2 (1.21%) jQuery
5 2 (1.21%) JBoss Seam
5 2 (1.21%) Java EE 5
5 2 (1.21%) JSP
5 2 (1.21%) ODBC
5 2 (1.21%) Struts
5 2 (1.21%) Web Services
5 2 (1.21%) Tapestry
5 2 (1.21%) Spring
5 2 (1.21%) JSF
Miscellaneous
1 11 (6.67%) Blackberry
2 7 (4.24%) Replication
3 6 (3.64%) iPad
3 6 (3.64%) Video Conferencing
3 6 (3.64%) Clustering
4 5 (3.03%) Client/Server
5 4 (2.42%) Computer Science
6 3 (1.82%) Data Extraction
6 3 (1.82%) Credit Risk
7 2 (1.21%) Fat Client
7 2 (1.21%) Thin Client
7 2 (1.21%) Management Information System
7 2 (1.21%) Informatics
7 2 (1.21%) Smartphone
8 1 (0.61%) Statistics
8 1 (0.61%) GIS
Operating Systems
1 73 (44.24%) Windows
2 29 (17.58%) Windows XP
3 28 (16.97%) Windows Server 2008
4 26 (15.76%) Windows 7
5 24 (14.55%) Windows Server 2003
6 23 (13.94%) UNIX
7 22 (13.33%) Linux
8 15 (9.09%) Windows Server 2012
9 4 (2.42%) Windows Vista
10 2 (1.21%) Red Hat Enterprise Linux
10 2 (1.21%) Oracle Linux
10 2 (1.21%) Windows 8
11 1 (0.61%) Ubuntu
11 1 (0.61%) Solaris
11 1 (0.61%) CentOS
Processes & Methodologies
1 45 (27.27%) ITIL
2 15 (9.09%) Service Delivery
3 13 (7.88%) Incident Management
4 11 (6.67%) Software Deployment
5 10 (6.06%) Service Management
6 7 (4.24%) Capacity Management
7 6 (3.64%) ERP
7 6 (3.64%) Change Management
8 5 (3.03%) Data Analysis
8 5 (3.03%) Information Security
8 5 (3.03%) Stakeholder Management
8 5 (3.03%) Project Management
8 5 (3.03%) Fault Management
8 5 (3.03%) Change Control
8 5 (3.03%) Performance Monitoring
9 4 (2.42%) Performance Management
9 4 (2.42%) CRM
9 4 (2.42%) ETL
9 4 (2.42%) Document Management
10 3 (1.82%) Load Balancing
Programming Languages
1 45 (27.27%) SQL
2 15 (9.09%) Java
3 11 (6.67%) PowerShell
4 9 (5.45%) C#
5 8 (4.85%) VB
6 6 (3.64%) PL/SQL
7 4 (2.42%) JavaScript
7 4 (2.42%) VBA
8 3 (1.82%) VB6
8 3 (1.82%) VBScript
9 2 (1.21%) VB.NET
10 1 (0.61%) T-SQL
Qualifications
1 16 (9.70%) Degree
2 13 (7.88%) MCP
3 9 (5.45%) Microsoft Certification
4 8 (4.85%) MCSE
5 6 (3.64%) HND
6 5 (3.03%) MCSA
7 4 (2.42%) Cisco Certification
7 4 (2.42%) MCITP
8 3 (1.82%) MCTS
8 3 (1.82%) HNC
9 2 (1.21%) CCNA
9 2 (1.21%) ITIL Certification
10 1 (0.61%) MCDST
10 1 (0.61%) MOS
10 1 (0.61%) CIMA
10 1 (0.61%) ACCA
Quality Assurance & Compliance
1 13 (7.88%) SLA
2 1 (0.61%) ISO/IEC 27001
2 1 (0.61%) QA
System Software
1 28 (16.97%) Active Directory
2 15 (9.09%) VMware Infrastructure
3 9 (5.45%) VMware ESXi
3 9 (5.45%) Hyper-V
4 7 (4.24%) vSphere
5 3 (1.82%) VMware ESX
5 3 (1.82%) Terminal Services
6 1 (0.61%) Microsoft Virtual Server
6 1 (0.61%) Microsoft App-V
6 1 (0.61%) XenApp
6 1 (0.61%) XenDesktop
Systems Management
1 11 (6.67%) SCCM
2 6 (3.64%) Norton AntiVirus
2 6 (3.64%) Backup Exec
3 4 (2.42%) SCOM
4 1 (0.61%) Control-M
4 1 (0.61%) XenMobile
Vendors
1 35 (21.21%) Microsoft
2 32 (19.39%) Oracle
3 30 (18.18%) VMware
4 23 (13.94%) Citrix
5 18 (10.91%) Cisco
6 12 (7.27%) Sybase
7 9 (5.45%) IBM
8 8 (4.85%) Dell
8 8 (4.85%) JBoss
9 7 (4.24%) HP
10 6 (3.64%) Kaspersky
10 6 (3.64%) Informatica
10 6 (3.64%) Symantec
10 6 (3.64%) McAfee
11 5 (3.03%) SAP
12 4 (2.42%) Lotus
12 4 (2.42%) Apple
13 3 (1.82%) Planview
13 3 (1.82%) LANDesk
13 3 (1.82%) ServiceNow
Aberdeen, Aberdeenshire
AWD Recruitment
Salary: £22,172 - £30,000 + Benefits
Posted: 4 days ago
Edinburgh, Midlothian
Search Consultancy
Posted: 5 days ago
Glasgow, Lanarkshire
McGregor Boyall
Salary: DOE
Posted: 5 days ago
Edinburgh, Midlothian
Search Consultancy
Salary: Benefits
Posted: 6 days ago
Aberdeen, Aberdeenshire
Net Talent
Posted: 6 days ago
Aberdeen, Aberdeenshire
Net Talent
Salary: Negotiable
Posted: 6 days ago
Glasgow, Lanarkshire
Search Consultancy
Salary: competitive salary & benefits
Posted: 6 days ago
Lanarkshire, Glasgow
Barclays Corporate
Salary: Competitive
Posted: 7 days ago
Edinburgh
Pegasus Resource
Salary: £43000 - £45000 per annum + Benefits
Posted: 9 days ago
Glasgow
Applause IT Innovation
Salary: £25000 - £30000 per annum + Inc Great Benefits
Posted: 15 days ago
Edinburgh
Cathcart Associates
Salary: £15000 - £25000 per annum + Benefits
Posted: 20 days ago
Glasgow
Applause IT Innovation
Salary: £25000 - £30000 per annum + Great Benefits
Posted: 23 days ago