The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Scotland region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 26 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
26 May 2015
Same period 2014 Same period 2013
Support Analyst
Rank 98 80 59
Rank change year-on-year
-18 -21
Permanent jobs requiring a Support Analyst 51 103 123
As % of all permanent IT jobs located in Scotland 1.70% 2.69% 3.94%
As % of the Job Titles category 1.82% 2.84% 4.15%
Number of salaries quoted 32 54 68
Average salary £26,750 £28,750 £30,000
Average salary % change year-on-year
-6.95% -4.16%
90% offered a salary of more than £21,600 £23,000 £21,000
10% offered a salary of more than £37,500 £46,750 £37,500
UK excluding London average salary £27,000 £27,500 £27,500
% change year-on-year
-1.81% -
Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Scotland region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Scotland
Permanent IT job ads with a match in the
Job Titles category
2796 3631 2966
As % of all permanent IT jobs located in Scotland 93.32% 94.93% 94.91%
Number of salaries quoted 1763 2384 1777
Average salary £42,926 £41,000 £40,000
Average salary % change year-on-year
+4.69% +2.50%
90% offered a salary of more than £27,500 £27,000 £26,500
10% offered a salary of more than £60,000 £57,500 £56,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Support Analyst
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Scotland region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Scotland

Support Analyst
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Scotland region.

Support Analyst Salary Trend in Scotland

Support Analyst
Salary Histogram in Scotland

This chart provides a salary histogram for IT jobs citing Support Analyst across the Scotland region over the 3 months to 26 May 2015.

Support Analyst Salary Histogram in Scotland

Support Analyst
Job Locations in Scotland

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Scotland region over the 3 months to 26 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Glasgow -5 21 £27,500 +4.26% 4
Edinburgh -13 17 £24,750 -26.66% 8
Falkirk - 3 - -
Fife - 3 £27,500 -
Aberdeen +8 2 £37,500 +38.88%
Argyll and Bute -2 2 £24,500 -10.90%
North Lanarkshire +1 1 - - 1
West Lothian - 1 £25,000 -
Support Analyst
UK

Support Analyst
Top 30 Related IT Skills in Scotland

For the 6 months to 26 May 2015, IT jobs across the Scotland region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 61 (48.41%) Microsoft
2 60 (47.62%) Windows
3 50 (39.68%) Finance
4 39 (30.95%) SQL
5 34 (26.98%) MS Excel
6 32 (25.40%) Active Directory
7 29 (23.02%) Linux
7 29 (23.02%) MS Office
7 29 (23.02%) Degree
8 25 (19.84%) SQL Server
8 25 (19.84%) MS Exchange
9 24 (19.05%) ITIL
9 24 (19.05%) Windows 7
10 21 (16.67%) SLA
11 19 (15.08%) VMware Infrastructure
11 19 (15.08%) VMware
12 18 (14.29%) Oracle
13 15 (11.90%) UNIX
14 14 (11.11%) Sybase
14 14 (11.11%) Java
15 12 (9.52%) Windows XP
15 12 (9.52%) Control-M
15 12 (9.52%) Disaster Recovery
15 12 (9.52%) Windows Server 2008
16 11 (8.73%) Asset Management
16 11 (8.73%) .NET
17 10 (7.94%) Windows Server 2003
17 10 (7.94%) Windows Server 2012
18 9 (7.14%) Mentoring
18 9 (7.14%) Analytical Skills

Support Analyst
Top Related IT Skills in Scotland by Category

For the 6 months to 26 May 2015, IT jobs across the Scotland region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 25 (19.84%) MS Exchange
2 7 (5.56%) JBoss
3 5 (3.97%) SharePoint
4 4 (3.17%) Exchange Server 2007
4 4 (3.17%) Exchange Server 2010
4 4 (3.17%) WebLogic
5 3 (2.38%) Apache
5 3 (2.38%) Lync
5 3 (2.38%) WorkSite
6 2 (1.59%) WebSphere
6 2 (1.59%) Blackberry Enterprise Server
6 2 (1.59%) Tomcat
7 1 (0.79%) MQSeries
7 1 (0.79%) IIS
7 1 (0.79%) GroupWise
7 1 (0.79%) CMS
7 1 (0.79%) SharePoint 2013
7 1 (0.79%) Exchange Server 2013
Applications
1 34 (26.98%) MS Excel
2 29 (23.02%) MS Office
3 5 (3.97%) MS PowerPoint
4 1 (0.79%) MS Visio
Business Applications
1 3 (2.38%) Markit EDM
1 3 (2.38%) Dynamics NAV
2 2 (1.59%) Dynamics AX
2 2 (1.59%) thinkFolio
3 1 (0.79%) Oracle General Ledger
3 1 (0.79%) Oracle EBS R12
3 1 (0.79%) Oracle iProcurement
3 1 (0.79%) SAP FI
3 1 (0.79%) Oracle EBS
3 1 (0.79%) Oracle Applications
3 1 (0.79%) SAP Oil and Gas
3 1 (0.79%) Dynamics GP
3 1 (0.79%) Oracle Payables
3 1 (0.79%) Oracle Receivables
3 1 (0.79%) Oracle Cash Management
3 1 (0.79%) Oracle Assets
3 1 (0.79%) Oracle Internet Expenses
3 1 (0.79%) Oracle Subledger Accounting
Cloud Services
1 2 (1.59%) Office 365
2 1 (0.79%) Cloud Computing
2 1 (0.79%) SaaS
Communications & Networking
1 8 (6.35%) LAN
1 8 (6.35%) WAN
1 8 (6.35%) Firewall
2 7 (5.56%) DNS
3 6 (4.76%) Wi-Fi
3 6 (4.76%) VPN
4 4 (3.17%) DHCP
4 4 (3.17%) DMZ
5 2 (1.59%) TCP/IP
5 2 (1.59%) VoIP
5 2 (1.59%) LDAP
6 1 (0.79%) ADSL
6 1 (0.79%) Broadband
6 1 (0.79%) PSTN
6 1 (0.79%) 3G
6 1 (0.79%) SAN
6 1 (0.79%) Intrusion Detection
6 1 (0.79%) VLAN
6 1 (0.79%) Unified Communications
6 1 (0.79%) Multicast
Database & Business Intelligence
1 25 (19.84%) SQL Server
2 8 (6.35%) Relational Database
3 5 (3.97%) Oracle Database
4 4 (3.17%) RDBMS
5 2 (1.59%) Crystal Reports
5 2 (1.59%) Spotfire
5 2 (1.59%) KDB
5 2 (1.59%) SQL Server 2008
6 1 (0.79%) SQL Server 2012
6 1 (0.79%) MySQL
6 1 (0.79%) DB2
6 1 (0.79%) DataStage
6 1 (0.79%) SQL Server Reporting Services
6 1 (0.79%) SQL Server 2005
General
1 50 (39.68%) Finance
2 6 (4.76%) Back Office
2 6 (4.76%) Banking
3 4 (3.17%) Investment Banking
3 4 (3.17%) Marketing
3 4 (3.17%) Automotive
4 2 (1.59%) Manufacturing
5 1 (0.79%) Advertising
5 1 (0.79%) Law
5 1 (0.79%) Legal
5 1 (0.79%) Telecoms
5 1 (0.79%) Aerospace
5 1 (0.79%) General Ledger
5 1 (0.79%) Billing
Libraries, Frameworks & Software Standards
1 11 (8.73%) .NET
2 6 (4.76%) JSP
3 5 (3.97%) .NET Framework
3 5 (3.97%) ASP.NET
4 4 (3.17%) REST
4 4 (3.17%) JAX-RS
4 4 (3.17%) Hibernate
4 4 (3.17%) JSF
4 4 (3.17%) jQuery
4 4 (3.17%) JBoss Seam
4 4 (3.17%) Java EE 5
4 4 (3.17%) RichFaces
4 4 (3.17%) SOAP
4 4 (3.17%) Struts
5 3 (2.38%) ASP.NET MVC
6 2 (1.59%) FIX Protocol
6 2 (1.59%) Servlets
6 2 (1.59%) J2EE
7 1 (0.79%) XML
7 1 (0.79%) ODBC
Miscellaneous
1 9 (7.14%) Analytical Skills
2 5 (3.97%) Blackberry
3 4 (3.17%) Computer Science
4 2 (1.59%) Equities
4 2 (1.59%) Derivative
4 2 (1.59%) Visualisation
5 1 (0.79%) iPad
5 1 (0.79%) Enterprise Software
5 1 (0.79%) Data Structures
5 1 (0.79%) Data Centre
5 1 (0.79%) Life Science
5 1 (0.79%) Video Conferencing
5 1 (0.79%) iPhone
5 1 (0.79%) Management Information System
5 1 (0.79%) Streaming Video
5 1 (0.79%) Client/Server
5 1 (0.79%) PMI
Operating Systems
1 60 (47.62%) Windows
2 29 (23.02%) Linux
3 24 (19.05%) Windows 7
4 15 (11.90%) UNIX
5 12 (9.52%) Windows Server 2008
5 12 (9.52%) Windows XP
6 10 (7.94%) Windows Server 2003
6 10 (7.94%) Windows Server 2012
7 9 (7.14%) AIX
8 8 (6.35%) Red Hat Enterprise Linux
9 7 (5.56%) Solaris
10 2 (1.59%) Mac OS X
10 2 (1.59%) Windows Mobile
10 2 (1.59%) Windows Vista
10 2 (1.59%) Windows 8
11 1 (0.79%) Apple iOS
11 1 (0.79%) CentOS
11 1 (0.79%) Android
11 1 (0.79%) Ubuntu
Processes & Methodologies
1 24 (19.05%) ITIL
2 12 (9.52%) Disaster Recovery
3 11 (8.73%) Asset Management
4 9 (7.14%) Change Management
4 9 (7.14%) ERP
4 9 (7.14%) Mentoring
5 7 (5.56%) Coaching
5 7 (5.56%) Root Cause Analysis
5 7 (5.56%) Release Management
5 7 (5.56%) CRM
6 6 (4.76%) Business Intelligence
6 6 (4.76%) Project Management
6 6 (4.76%) Patch Management
7 5 (3.97%) Continuous Integration
7 5 (3.97%) Service Management
7 5 (3.97%) Incident Management
7 5 (3.97%) Problem Management
8 4 (3.17%) Migration
8 4 (3.17%) ETL
8 4 (3.17%) Service Delivery
Programming Languages
1 39 (30.95%) SQL
2 14 (11.11%) Java
3 9 (7.14%) C#
3 9 (7.14%) Shell Script
4 8 (6.35%) Perl
5 5 (3.97%) VB
5 5 (3.97%) VBA
6 4 (3.17%) Bash Shell
6 4 (3.17%) PL/SQL
6 4 (3.17%) JavaScript
7 3 (2.38%) C++
7 3 (2.38%) Korn
8 2 (1.59%) Python
9 1 (0.79%) PowerShell
9 1 (0.79%) Delphi
9 1 (0.79%) T-SQL
Qualifications
1 29 (23.02%) Degree
2 7 (5.56%) HND
3 6 (4.76%) Microsoft Certification
4 5 (3.97%) Cisco Certification
5 4 (3.17%) MCSE
6 3 (2.38%) MCP
6 3 (2.38%) ITIL Certification
6 3 (2.38%) MCDST
7 2 (1.59%) ITIL Foundation Certificate
7 2 (1.59%) HNC
8 1 (0.79%) PRINCE2 Certification
8 1 (0.79%) A+ Certification
8 1 (0.79%) MCSA
8 1 (0.79%) CCNP
8 1 (0.79%) CCNA
8 1 (0.79%) Security Cleared
8 1 (0.79%) MCITP
8 1 (0.79%) PMI Certification
8 1 (0.79%) MOS
Quality Assurance & Compliance
1 21 (16.67%) SLA
2 4 (3.17%) QA
3 3 (2.38%) ISO/IEC 27001
4 1 (0.79%) ISO 9000
4 1 (0.79%) ISO 9001
System Software
1 32 (25.40%) Active Directory
2 19 (15.08%) VMware Infrastructure
3 8 (6.35%) VMware ESX
4 2 (1.59%) Hyper-V
5 1 (0.79%) XenApp
5 1 (0.79%) XenDesktop
5 1 (0.79%) vSphere
5 1 (0.79%) Microsoft App-V
Systems Management
1 12 (9.52%) Control-M
2 8 (6.35%) HP SIM
3 6 (4.76%) NetBackup
4 2 (1.59%) Business Desktop Deployment
4 2 (1.59%) SCCM
4 2 (1.59%) SCOM
4 2 (1.59%) McAfee ePO
4 2 (1.59%) ITRS Geneos
4 2 (1.59%) Foglight
4 2 (1.59%) Systems Management Server (SMS)
Vendors
1 61 (48.41%) Microsoft
2 19 (15.08%) VMware
3 18 (14.29%) Oracle
4 14 (11.11%) Sybase
5 9 (7.14%) Cognos
6 8 (6.35%) HP
7 7 (5.56%) Cisco
7 7 (5.56%) Red Hat
8 6 (4.76%) BMC
8 6 (4.76%) Informatica
8 6 (4.76%) SolarWinds
8 6 (4.76%) Veritas
9 4 (3.17%) Citrix
10 2 (1.59%) Sun
10 2 (1.59%) Fidessa
10 2 (1.59%) SAP
10 2 (1.59%) Bloomberg
10 2 (1.59%) McAfee
10 2 (1.59%) Twitter
11 1 (0.79%) Hyland
Edinburgh
Recruitment Genius
Salary: £19000 - £24000 per annum
Posted: 4 days ago
Edinburgh, Midlothian
Cathcart Associates Ltd
Salary: £20000 - £32000 per annum + Solid Benefits Package
Posted: 6 days ago
Edinburgh & Lothians
Entrust People Ltd
Salary: From £35,000 to £40,000 per annum
Posted: 6 days ago
Edinburgh, Midlothian
Harvey Nash plc
Salary: £17000 - £18000 per annum + excellent benefits
Posted: 6 days ago
Edinburgh, Midlothian
Harvey Nash plc
Salary: £17000 - £20000 per annum
Posted: 6 days ago
Scotland
HP
Posted: 7 days ago
Edinburgh, Midlothian, Scotland (EH3)
Guru Careers
Salary: £20 - 30k + Benefits
Posted: 8 days ago
Airdrie, Lanarkshire
Teleperformance
Salary: Competitive
Posted: 11 days ago
Glasgow
Cathcart Associates
Salary: £25000 per annum + Great Benfits Package
Posted: 18 days ago
Dundee
Recruitment Genius
Salary: £18000 - £21000 per annum
Posted: 21 days ago
Edinburgh, Midlothian
CGI
Salary: £30000 - £35000 per annum + benefits
Posted: 26 days ago