The statistics below represent IT jobs advertised across the Scotland region that had Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 21 January 2017 with a comparison to same period over 2 years.

3 months to
21 Jan 2017
Same period 2016 Same period 2015
Support Analyst
UK / Scotland
Rank 72 81 78
Rank change year-on-year
+9 -3
Permanent jobs requiring a Support Analyst 62 72 85
As % of all permanent IT jobs located in Scotland 2.79% 2.44% 2.81%
As % of the Job Titles category 2.91% 2.55% 2.92%
Number of salaries quoted 38 44 58
Median salary £32,000 £31,500 £30,000
Median salary % change year-on-year
+1.58% +5.00%
90% offered a salary of more than £22,350 £23,000 £19,600
10% offered a salary of more than £41,150 £38,500 £39,450
UK excluding London median salary £27,500 £28,000 £28,000
% change year-on-year
-1.78% -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Scotland region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Scotland
Permanent IT job ads with a match in the
Job Titles category
2132 2824 2908
As % of all permanent IT jobs located in Scotland 95.95% 95.57% 96.10%
Number of salaries quoted 1358 1863 1923
Median salary £42,500 £43,000 £42,500
Median salary % change year-on-year
-1.16% +1.17%
90% offered a salary of more than £27,500 £30,000 £28,500
10% offered a salary of more than £58,000 £60,000 £60,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Support Analyst
Jobs Demand Trend in Scotland

The demand trend of job ads across the Scotland region that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in Scotland

Support Analyst
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Scotland region.

Support Analyst Salary Trend in Scotland

Support Analyst
Salary Histogram in Scotland

This chart provides a salary histogram for IT jobs citing Support Analyst across the Scotland region over the 3 months to 21 January 2017.

Support Analyst Salary Histogram in Scotland

Support Analyst
Job Locations in Scotland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the Scotland region over the 3 months to 21 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh +19 26 £32,000 +28.00% 1
Glasgow +12 22 £31,000 +2.29% 2
Fife +1 3 £35,000 -6.66% 1
Inverclyde -4 3 £38,000 +58.33%
South Lanarkshire - 2 £39,500 -
Scottish Borders - 2 £25,000 -
Argyll and Bute 0 1 £30,500 -3.17%
Angus - 1 £22,500 -
Support Analyst
UK

Support Analyst Skill Set
Top 30 Related IT Skills in Scotland

For the 6 months to 21 January 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Scotland region featuring Support Analyst in the job title.

1 51 (44.74%) Windows
2 46 (40.35%) SQL
3 44 (38.60%) Microsoft
4 33 (28.95%) Active Directory
5 30 (26.32%) Windows Server
6 29 (25.44%) ITIL
7 27 (23.68%) Oracle
8 24 (21.05%) C#
9 23 (20.18%) .NET
10 21 (18.42%) PL/SQL
10 21 (18.42%) MS Excel
10 21 (18.42%) Windows Server 2008
11 20 (17.54%) SQL Server
12 19 (16.67%) MS Office
13 17 (14.91%) Finance
13 17 (14.91%) Agile Software Development
13 17 (14.91%) TDD
14 16 (14.04%) Windows Server 2012
15 15 (13.16%) Windows 7
15 15 (13.16%) VMware
16 13 (11.40%) Incident Management
17 12 (10.53%) SCCM
17 12 (10.53%) VPN
18 11 (9.65%) Linux
18 11 (9.65%) VMware Infrastructure
19 10 (8.77%) MS Exchange
20 9 (7.89%) Analytical Skills
20 9 (7.89%) Degree
21 8 (7.02%) Asset Management
21 8 (7.02%) Windows Server 2003

Support Analyst Skill Set
Top Related IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (8.77%) MS Exchange
2 4 (3.51%) Exchange Server 2010
3 3 (2.63%) IBM Domino
4 2 (1.75%) IBM Notes
4 2 (1.75%) SharePoint
5 1 (0.88%) CMS
5 1 (0.88%) IIS
5 1 (0.88%) JBoss
5 1 (0.88%) Umbraco
Applications
1 21 (18.42%) MS Excel
2 19 (16.67%) MS Office
3 2 (1.75%) MS Project
Business Applications
1 3 (2.63%) Dynamics AX
2 2 (1.75%) Dynamics NAV
2 2 (1.75%) Oracle ERP
3 1 (0.88%) LatentZero
3 1 (0.88%) Oracle 11i
3 1 (0.88%) Oracle Applications
3 1 (0.88%) Oracle EBS
3 1 (0.88%) Oracle EBS R12
3 1 (0.88%) thinkFolio
3 1 (0.88%) Unit4 Business World
Cloud Services
1 6 (5.26%) Office 365
2 3 (2.63%) Microsoft Azure
3 1 (0.88%) Azure Active Directory
3 1 (0.88%) SaaS
Communications & Networking
1 12 (10.53%) VPN
2 8 (7.02%) LAN
3 7 (6.14%) DHCP
3 7 (6.14%) DNS
4 6 (5.26%) Firewall
4 6 (5.26%) SAN
4 6 (5.26%) TCP/IP
5 5 (4.39%) NAS
5 5 (4.39%) WAN
6 4 (3.51%) Skype
6 4 (3.51%) Wireless
7 2 (1.75%) ADSL
7 2 (1.75%) Network Security
7 2 (1.75%) VoIP
8 1 (0.88%) Remote Desktop
8 1 (0.88%) VLAN
Database & Business Intelligence
1 20 (17.54%) SQL Server
2 6 (5.26%) Oracle Database
3 5 (4.39%) Oracle Database 10g
3 5 (4.39%) Oracle9i Database
4 2 (1.75%) MySQL
4 2 (1.75%) Relational Database
4 2 (1.75%) SQL Server 2008
4 2 (1.75%) SQL Server 2012
4 2 (1.75%) SQL Server 2014
5 1 (0.88%) BusinessObjects
5 1 (0.88%) Crystal Reports
5 1 (0.88%) Data Warehouse
5 1 (0.88%) DB2
5 1 (0.88%) Oracle BI EE
5 1 (0.88%) Oracle ODI
5 1 (0.88%) RDBMS
5 1 (0.88%) SQL Server Analysis Services
5 1 (0.88%) SQL Server Integration Services
5 1 (0.88%) SQL Server Reporting Services
Development Applications
1 7 (6.14%) Oracle Forms
2 6 (5.26%) Team Foundation Server
2 6 (5.26%) Visual Studio
3 2 (1.75%) Maven
3 2 (1.75%) MSBuild
General
1 17 (14.91%) Finance
2 3 (2.63%) Financial Institution
2 3 (2.63%) Legal
3 2 (1.75%) Front Office
3 2 (1.75%) Retail
4 1 (0.88%) Banking
4 1 (0.88%) German Language
Libraries, Frameworks & Software Standards
1 23 (20.18%) .NET
2 7 (6.14%) AngularJS
3 6 (5.26%) .NET Framework
3 6 (5.26%) ASP.NET
3 6 (5.26%) ASP.NET Web API
4 2 (1.75%) CSS
4 2 (1.75%) HTML
4 2 (1.75%) Middleware
5 1 (0.88%) ASP.NET Web Forms
5 1 (0.88%) jQuery
5 1 (0.88%) Twitter Bootstrap
Miscellaneous
1 9 (7.89%) Analytical Skills
2 7 (6.14%) Data Centre
2 7 (6.14%) Enterprise Software
3 6 (5.26%) Computer Science
4 5 (4.39%) Fat Client
4 5 (4.39%) Thin Client
5 3 (2.63%) Driving Licence
5 3 (2.63%) iPhone
6 2 (1.75%) Blackberry
6 2 (1.75%) Clustering
6 2 (1.75%) Mainframe
6 2 (1.75%) Management Information System
6 2 (1.75%) PKI
6 2 (1.75%) Public Cloud
6 2 (1.75%) Statistics
6 2 (1.75%) Video Conferencing
7 1 (0.88%) Data Integration
7 1 (0.88%) EPoS
7 1 (0.88%) Fintech
7 1 (0.88%) Security Operations Centre
Operating Systems
1 51 (44.74%) Windows
2 30 (26.32%) Windows Server
3 21 (18.42%) Windows Server 2008
4 16 (14.04%) Windows Server 2012
5 15 (13.16%) Windows 7
6 11 (9.65%) Linux
7 8 (7.02%) Windows Server 2003
8 7 (6.14%) Unix
9 6 (5.26%) Windows XP
10 5 (4.39%) Android
11 4 (3.51%) Windows 10
12 3 (2.63%) Windows Mobile
13 1 (0.88%) AIX
13 1 (0.88%) Apple iOS
13 1 (0.88%) Windows 8
Processes & Methodologies
1 29 (25.44%) ITIL
2 17 (14.91%) Agile Software Development
2 17 (14.91%) TDD
3 13 (11.40%) Incident Management
4 8 (7.02%) Asset Management
4 8 (7.02%) Infrastructure Management
5 7 (6.14%) ERP
6 6 (5.26%) Continuous Integration
6 6 (5.26%) CRM
6 6 (5.26%) DevOps
6 6 (5.26%) Scrum
7 5 (4.39%) Business Intelligence
7 5 (4.39%) Stakeholder Management
8 4 (3.51%) Problem Management
8 4 (3.51%) Project Management
8 4 (3.51%) Service Management
9 3 (2.63%) Cybersecurity
9 3 (2.63%) Project Planning
9 3 (2.63%) Root Cause Analysis
9 3 (2.63%) Web Development
Programming Languages
1 46 (40.35%) SQL
2 24 (21.05%) C#
3 21 (18.42%) PL/SQL
4 7 (6.14%) Java
5 3 (2.63%) PowerShell
6 2 (1.75%) COBOL
6 2 (1.75%) JavaScript
6 2 (1.75%) Perl
6 2 (1.75%) Python
6 2 (1.75%) Shell Script
6 2 (1.75%) VBA
7 1 (0.88%) T-SQL
Qualifications
1 9 (7.89%) Degree
2 3 (2.63%) Security Cleared
3 2 (1.75%) DV Cleared
3 2 (1.75%) Microsoft Certification
4 1 (0.88%) ITIL Certification
4 1 (0.88%) ITIL Foundation Certificate
4 1 (0.88%) MCSA
4 1 (0.88%) PRINCE2 Practitioner
4 1 (0.88%) SC Cleared
Quality Assurance & Compliance
1 6 (5.26%) SLA
2 2 (1.75%) Disclosure Scotland
3 1 (0.88%) QA
System Software
1 33 (28.95%) Active Directory
2 11 (9.65%) VMware Infrastructure
3 6 (5.26%) Hyper-V
4 4 (3.51%) Terminal Services
4 4 (3.51%) XenApp
5 3 (2.63%) Terminal Server
6 1 (0.88%) Microsoft App-V
6 1 (0.88%) Virtual Desktop
6 1 (0.88%) Virtual Servers
Systems Management
1 12 (10.53%) SCCM
2 4 (3.51%) DameWare
3 3 (2.63%) Puppet
4 2 (1.75%) Microsoft Clustering
5 1 (0.88%) SCOM
Vendors
1 44 (38.60%) Microsoft
2 27 (23.68%) Oracle
3 15 (13.16%) VMware
4 6 (5.26%) Citrix
5 5 (4.39%) Cisco
6 3 (2.63%) Apple
6 3 (2.63%) Lotus
7 2 (1.75%) Charles River
7 2 (1.75%) CheckPoint
7 2 (1.75%) HP
7 2 (1.75%) iManage
7 2 (1.75%) Interwoven
7 2 (1.75%) MobileIron
8 1 (0.88%) Bloomberg
8 1 (0.88%) Dell
8 1 (0.88%) Dell Compellent
8 1 (0.88%) Hyperion
8 1 (0.88%) IFS
8 1 (0.88%) JD Edwards
8 1 (0.88%) Salesforce.com
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