The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Scotland region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 28 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Jul 2015
Same period 2014 Same period 2013
Support Analyst
Rank 110 69 67
Rank change year-on-year
-41 -2
Permanent jobs requiring a Support Analyst 52 121 99
As % of all permanent IT jobs located in Scotland 1.65% 3.24% 3.01%
As % of the Job Titles category 1.76% 3.42% 3.15%
Number of salaries quoted 37 61 49
Average salary £25,000 £33,250 £30,000
Average salary % change year-on-year
-24.81% +10.83%
90% offered a salary of more than £17,000 £22,550 £23,600
10% offered a salary of more than £37,500 £47,400 £36,000
UK excluding London average salary £27,500 £27,250 £27,500
% change year-on-year
+0.91% -0.90%
Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Scotland region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Scotland
Permanent IT job ads with a match in the
Job Titles category
2947 3538 3144
As % of all permanent IT jobs located in Scotland 93.59% 94.73% 95.53%
Number of salaries quoted 1908 2325 2080
Average salary £42,500 £40,000 £40,500
Average salary % change year-on-year
+6.25% -1.23%
90% offered a salary of more than £28,000 £27,500 £29,000
10% offered a salary of more than £60,000 £55,000 £57,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Scotland region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Scotland

Support Analyst
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Scotland region.

Support Analyst Salary Trend in Scotland

Support Analyst
Salary Histogram in Scotland

This chart provides a salary histogram for IT jobs citing Support Analyst across the Scotland region over the 3 months to 28 July 2015.

Support Analyst Salary Histogram in Scotland

Support Analyst
Job Locations in Scotland

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Scotland region over the 3 months to 28 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Glasgow -18 24 £30,000 +17.07% 3
Edinburgh -25 17 £24,750 -41.76% 7
Aberdeen +16 3 £23,000 -16.36% 1
Fife - 3 £26,000 -
Argyll and Bute -3 1 £27,500 -
West Lothian -5 1 £27,500 -
Stirling -7 1 - -
Falkirk - 1 - -
East Ayrshire - 1 £23,500 -
Support Analyst
UK

Support Analyst
Top 30 Related IT Skills in Scotland

For the 6 months to 28 July 2015, IT jobs across the Scotland region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 52 (46.85%) Windows
2 41 (36.94%) Microsoft
3 37 (33.33%) SQL
4 32 (28.83%) Finance
5 29 (26.13%) MS Excel
6 25 (22.52%) ITIL
7 24 (21.62%) Active Directory
8 23 (20.72%) Oracle
8 23 (20.72%) SQL Server
8 23 (20.72%) MS Office
9 21 (18.92%) Linux
10 20 (18.02%) Degree
11 18 (16.22%) Windows 7
11 18 (16.22%) MS Exchange
12 16 (14.41%) Relational Database
13 14 (12.61%) Sybase
14 13 (11.71%) Java
14 13 (11.71%) Windows Server 2008
15 12 (10.81%) UNIX
16 11 (9.91%) ERP
16 11 (9.91%) Windows XP
17 10 (9.01%) HND
17 10 (9.01%) VMware
17 10 (9.01%) Windows Server 2012
18 9 (8.11%) Analytical Skills
18 9 (8.11%) Root Cause Analysis
18 9 (8.11%) Perl
18 9 (8.11%) SLA
18 9 (8.11%) Windows Server 2003
18 9 (8.11%) Control-M

Support Analyst
Top Related IT Skills in Scotland by Category

For the 6 months to 28 July 2015, IT jobs across the Scotland region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 18 (16.22%) MS Exchange
2 5 (4.50%) WorkSite
3 4 (3.60%) JBoss
3 4 (3.60%) Tomcat
4 3 (2.70%) Exchange Server 2007
4 3 (2.70%) WebSphere
4 3 (2.70%) Exchange Server 2010
4 3 (2.70%) Apache
5 1 (0.90%) SharePoint 2013
5 1 (0.90%) Exchange Server 2013
5 1 (0.90%) MQSeries
5 1 (0.90%) SharePoint
5 1 (0.90%) Blackberry Enterprise Server
5 1 (0.90%) GroupWise
Applications
1 29 (26.13%) MS Excel
2 23 (20.72%) MS Office
3 5 (4.50%) MS PowerPoint
4 1 (0.90%) MS Visio
Business Applications
1 3 (2.70%) Dynamics NAV
1 3 (2.70%) Dynamics AX
1 3 (2.70%) Markit EDM
2 2 (1.80%) thinkFolio
3 1 (0.90%) Dynamics GP
3 1 (0.90%) JDE EnterpriseOne
Cloud Services
1 1 (0.90%) Cloud Computing
1 1 (0.90%) Office 365
1 1 (0.90%) SaaS
Communications & Networking
1 8 (7.21%) VPN
2 5 (4.50%) DNS
3 4 (3.60%) Firewall
3 4 (3.60%) DHCP
3 4 (3.60%) LAN
3 4 (3.60%) WAN
4 3 (2.70%) LDAP
4 3 (2.70%) ADSL
4 3 (2.70%) Broadband
4 3 (2.70%) 3G
5 2 (1.80%) VoIP
6 1 (0.90%) Intrusion Detection
6 1 (0.90%) VLAN
6 1 (0.90%) Multicast
6 1 (0.90%) Unified Communications
6 1 (0.90%) PSTN
6 1 (0.90%) Wi-Fi
6 1 (0.90%) SAN
Database & Business Intelligence
1 23 (20.72%) SQL Server
2 16 (14.41%) Relational Database
3 7 (6.31%) RDBMS
4 3 (2.70%) Spotfire
4 3 (2.70%) Crystal Reports
5 2 (1.80%) SQL Server 2008
6 1 (0.90%) SQL Server Reporting Services
6 1 (0.90%) Oracle OLAP
6 1 (0.90%) QlikView
6 1 (0.90%) KDB
6 1 (0.90%) SQL Server 2012
6 1 (0.90%) Oracle Database
6 1 (0.90%) Data Mining
6 1 (0.90%) Data Warehouse
6 1 (0.90%) MySQL
6 1 (0.90%) OLAP
6 1 (0.90%) Oracle Reports
6 1 (0.90%) BusinessObjects
6 1 (0.90%) DataStage
General
1 32 (28.83%) Finance
2 7 (6.31%) Banking
3 4 (3.60%) Investment Banking
4 3 (2.70%) Manufacturing
5 1 (0.90%) Advertising
5 1 (0.90%) Retail
5 1 (0.90%) Marketing
5 1 (0.90%) Back Office
5 1 (0.90%) Telecoms
5 1 (0.90%) Aerospace
5 1 (0.90%) Automotive
5 1 (0.90%) Law
5 1 (0.90%) Legal
Libraries, Frameworks & Software Standards
1 8 (7.21%) .NET
2 7 (6.31%) ASP.NET
3 3 (2.70%) ASP.NET MVC
3 3 (2.70%) J2EE
3 3 (2.70%) JSP
3 3 (2.70%) Servlets
4 1 (0.90%) FIX Protocol
4 1 (0.90%) .NET Framework
4 1 (0.90%) XML
4 1 (0.90%) ODBC
Miscellaneous
1 9 (8.11%) Analytical Skills
2 5 (4.50%) Computer Science
2 5 (4.50%) EPoS
3 4 (3.60%) Enterprise Software
3 4 (3.60%) Visualisation
4 2 (1.80%) Blackberry
4 2 (1.80%) Management Information System
4 2 (1.80%) Data Centre
5 1 (0.90%) Data Structures
5 1 (0.90%) Streaming Video
5 1 (0.90%) Derivative
5 1 (0.90%) iPhone
5 1 (0.90%) Video Conferencing
5 1 (0.90%) iPad
5 1 (0.90%) HP Storage
5 1 (0.90%) Clustering
5 1 (0.90%) Equities
Operating Systems
1 52 (46.85%) Windows
2 21 (18.92%) Linux
3 18 (16.22%) Windows 7
4 13 (11.71%) Windows Server 2008
5 12 (10.81%) UNIX
6 11 (9.91%) Windows XP
7 10 (9.01%) Windows Server 2012
8 9 (8.11%) Windows Server 2003
9 8 (7.21%) Red Hat Enterprise Linux
10 2 (1.80%) Mac OS X
10 2 (1.80%) AIX
10 2 (1.80%) Solaris
10 2 (1.80%) Windows 8
10 2 (1.80%) Windows Mobile
11 1 (0.90%) Windows Vista
Processes & Methodologies
1 25 (22.52%) ITIL
2 11 (9.91%) ERP
3 9 (8.11%) Root Cause Analysis
4 8 (7.21%) Change Management
5 7 (6.31%) Incident Management
5 7 (6.31%) CRM
6 6 (5.41%) Asset Management
6 6 (5.41%) Mentoring
7 5 (4.50%) User Acceptance Testing
7 5 (4.50%) ETL
7 5 (4.50%) Project Management
8 4 (3.60%) Data Entry
8 4 (3.60%) Problem Management
8 4 (3.60%) Content Management
9 3 (2.70%) Coaching
9 3 (2.70%) Systems Analysis
9 3 (2.70%) Stakeholder Management
9 3 (2.70%) Investment Management
9 3 (2.70%) Portfolio Management
9 3 (2.70%) Business Intelligence
Programming Languages
1 37 (33.33%) SQL
2 13 (11.71%) Java
3 9 (8.11%) Perl
3 9 (8.11%) Shell Script
4 8 (7.21%) C#
5 5 (4.50%) Bash Shell
6 4 (3.60%) PL/SQL
6 4 (3.60%) Korn
7 3 (2.70%) PowerShell
7 3 (2.70%) Delphi
8 2 (1.80%) T-SQL
9 1 (0.90%) Python
9 1 (0.90%) VBA
9 1 (0.90%) C++
Qualifications
1 20 (18.02%) Degree
2 10 (9.01%) HND
3 7 (6.31%) HNC
4 6 (5.41%) Microsoft Certification
5 4 (3.60%) Cisco Certification
5 4 (3.60%) MCSE
6 3 (2.70%) ITIL Certification
7 2 (1.80%) CCNP
7 2 (1.80%) CCNA
7 2 (1.80%) MCDST
8 1 (0.90%) MOS
8 1 (0.90%) MCITP
8 1 (0.90%) Security Cleared
8 1 (0.90%) MCSA
8 1 (0.90%) MCP
8 1 (0.90%) A+ Certification
Quality Assurance & Compliance
1 9 (8.11%) SLA
2 4 (3.60%) QA
3 2 (1.80%) ISO/IEC 27001
4 1 (0.90%) Basel III
4 1 (0.90%) ISO 9000
4 1 (0.90%) ISO 9001
System Software
1 24 (21.62%) Active Directory
2 8 (7.21%) VMware Infrastructure
3 2 (1.80%) Hyper-V
3 2 (1.80%) XenApp
3 2 (1.80%) VMware ESX
4 1 (0.90%) vSphere
Systems Management
1 9 (8.11%) Control-M
2 4 (3.60%) SCCM
2 4 (3.60%) SCOM
2 4 (3.60%) ITRS Geneos
3 3 (2.70%) Foglight
4 2 (1.80%) McAfee ePO
4 2 (1.80%) HP SIM
4 2 (1.80%) WSUS
4 2 (1.80%) Business Desktop Deployment
5 1 (0.90%) NetBackup
5 1 (0.90%) Systems Management Server (SMS)
Vendors
1 41 (36.94%) Microsoft
2 23 (20.72%) Oracle
3 14 (12.61%) Sybase
4 10 (9.01%) VMware
5 7 (6.31%) Informatica
5 7 (6.31%) Red Hat
6 6 (5.41%) Cisco
7 5 (4.50%) Citrix
8 3 (2.70%) HP
9 2 (1.80%) McAfee
9 2 (1.80%) Bloomberg
9 2 (1.80%) Fidessa
9 2 (1.80%) Sun
9 2 (1.80%) Trapeze
9 2 (1.80%) Twitter
10 1 (0.90%) OpenText
10 1 (0.90%) Hyland
10 1 (0.90%) Altiris
10 1 (0.90%) Google
10 1 (0.90%) SonicWALL
Selkirk, Selkirkshire
Harvey Nash plc
Salary: £15000 - £25000 per annum
Posted: 21 hours ago
Edinburgh, Midlothian
Harvey Nash plc
Salary: £17000 - £18000 per annum + excellent benefits
Posted: 4 days ago
Glasgow, Lanarkshire
Net Talent
Posted: 5 days ago
Edinburgh, Midlothian
Harvey Nash plc
Salary: £17000 per annum
Posted: 5 days ago
Motherwell, Lanarkshire
CHM Recruit
Salary: Competitive + Company Vehicle
Posted: 6 days ago
Edinburgh, Midlothian
Deerfoot IT Resources Ltd
Salary: Competitive Salary and benefits
Posted: 6 days ago
Scotland
KnownFour
Salary: NEG
Posted: 7 days ago
Selkirk
Cathcart Associates
Salary: £15000 - £25000 per annum
Posted: 12 days ago
Glasgow
Recruitment Revolution Limited
Salary: up to £28,000 plus benefits package
Posted: 15 days ago
Edinburgh
Cathcart Associates
Salary: £20000 - £30000 per annum + Good Benefits Package
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Aberdeen, Aberdeenshire
Lockheed Martin
Posted: 22 days ago