The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Scotland region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 21 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Nov 2014
Same period 2013 Same period 2012
Support Analyst
Rank 60 65 62
Rank change year-on-year
+5 -3
Permanent jobs requiring a Support Analyst 122 113 98
As % of all permanent IT jobs located in Scotland 3.78% 3.40% 3.29%
As % of the Job Titles category 3.94% 3.56% 3.39%
Number of salaries quoted 80 69 64
Average salary £30,000 £31,500 £30,000
Average salary % change year-on-year
-4.76% +5.00%
90% offered a salary of more than £17,500 £21,500 £25,000
10% offered a salary of more than £40,050 £43,000 £40,000
UK excluding London average salary £27,500 £28,500 £28,000
% change year-on-year
-3.50% +1.78%
Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Scotland region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Scotland
Permanent IT job ads with a match in the
Job Titles category
3094 3178 2887
As % of all permanent IT jobs located in Scotland 95.94% 95.55% 96.94%
Number of salaries quoted 2032 2026 2070
Average salary £40,000 £41,500 £39,000
Average salary % change year-on-year
-3.61% +6.41%
90% offered a salary of more than £27,500 £29,000 £26,500
10% offered a salary of more than £60,000 £55,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Scotland region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Scotland

Support Analyst
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Scotland region.

Support Analyst Salary Trend in Scotland

Support Analyst
Salary Histogram in Scotland

This chart provides a salary histogram for IT jobs citing Support Analyst across the Scotland region over the 3 months to 21 November 2014.

Support Analyst Salary Histogram in Scotland

Support Analyst
Job Locations in Scotland

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Scotland region over the 3 months to 21 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Glasgow +22 55 £35,000 +7.69% 5
Edinburgh -2 41 £30,000 -25.00% 5
Aberdeen -12 6 £36,000 +20.00% 1
Fife +3 3 £25,250 - 1
North Lanarkshire -2 2 £27,500 -8.33%
Renfrewshire -5 2 £27,500 -8.33%
West Lothian +2 1 £40,000 -
Stirling -14 1 £26,000 +40.54%
Highlands - 1 £20,000 -
Perth and Kinross - 1 £16,750 -
Support Analyst
UK

Support Analyst
Top 30 Related IT Skills in Scotland

For the 6 months to 21 November 2014, IT jobs across the Scotland region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 119 (47.41%) ITIL
2 116 (46.22%) Windows
3 95 (37.85%) Microsoft
4 91 (36.25%) SQL
5 87 (34.66%) Finance
6 78 (31.08%) MS Excel
7 67 (26.69%) SQL Server
8 63 (25.10%) Windows 7
9 58 (23.11%) Active Directory
10 56 (22.31%) MS Office
11 54 (21.51%) Oracle
12 43 (17.13%) SharePoint
13 40 (15.94%) UNIX
14 38 (15.14%) C#
15 37 (14.74%) .NET
16 34 (13.55%) Linux
17 29 (11.55%) Java
18 28 (11.16%) Cognos
19 27 (10.76%) Sybase
20 26 (10.36%) HTML
20 26 (10.36%) CRM
20 26 (10.36%) Windows Server 2003
21 25 (9.96%) Legal
22 24 (9.56%) SLA
22 24 (9.56%) MS Exchange
23 23 (9.16%) Degree
23 23 (9.16%) Release Management
24 22 (8.76%) WorkSite
24 22 (8.76%) PowerShell
25 21 (8.37%) Law

Support Analyst
Top Related IT Skills in Scotland by Category

For the 6 months to 21 November 2014, IT jobs across the Scotland region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 43 (17.13%) SharePoint
2 24 (9.56%) MS Exchange
3 22 (8.76%) WorkSite
4 16 (6.37%) CMS
5 13 (5.18%) WebLogic
6 11 (4.38%) JBoss
7 9 (3.59%) Exchange Server 2010
8 8 (3.19%) WebSphere
9 7 (2.79%) IIS
10 6 (2.39%) IBM Notes
11 5 (1.99%) Blackberry Enterprise Server
11 5 (1.99%) Tomcat
11 5 (1.99%) Lync
12 4 (1.59%) WebSphere Application Server
12 4 (1.59%) IBM HTTP Server
13 3 (1.20%) Exchange Server 2007
14 2 (0.80%) SharePoint 2013
14 2 (0.80%) Exchange Server 2003
14 2 (0.80%) Apache
14 2 (0.80%) BizTalk Server
Applications
1 78 (31.08%) MS Excel
2 56 (22.31%) MS Office
3 19 (7.57%) MS PowerPoint
4 4 (1.59%) Spreadsheet
Business Applications
1 20 (7.97%) Dynamics CRM
2 11 (4.38%) Markit EDM
3 10 (3.98%) Oracle EBS R12
4 8 (3.19%) Oracle Applications
5 7 (2.79%) Oracle EBS
6 5 (1.99%) Oracle iProcurement
6 5 (1.99%) SAP Oil and Gas
6 5 (1.99%) Oracle General Ledger
6 5 (1.99%) Oracle Payables
6 5 (1.99%) Oracle Receivables
6 5 (1.99%) Oracle Cash Management
6 5 (1.99%) Oracle Assets
7 4 (1.59%) Oracle Internet Expenses
7 4 (1.59%) Oracle Subledger Accounting
7 4 (1.59%) Oracle Financials
8 2 (0.80%) Oracle 11i
8 2 (0.80%) Oracle Payroll
9 1 (0.40%) MFGPRO
9 1 (0.40%) JDE EnterpriseOne
9 1 (0.40%) Movex
Cloud Services
1 1 (0.40%) Taleo
1 1 (0.40%) Office 365
Communications & Networking
1 20 (7.97%) DNS
2 18 (7.17%) TCP/IP
3 16 (6.37%) LAN
3 16 (6.37%) Firewall
4 15 (5.98%) SMTP
5 14 (5.58%) FTP
5 14 (5.58%) HTTP
5 14 (5.58%) HTTPS
6 13 (5.18%) DMZ
7 12 (4.78%) WAN
8 9 (3.59%) Wi-Fi
9 8 (3.19%) DHCP
10 6 (2.39%) SAN
11 5 (1.99%) VPN
12 4 (1.59%) Intrusion Detection
13 2 (0.80%) Cisco IPT
13 2 (0.80%) Wireless
13 2 (0.80%) IP Telephony
13 2 (0.80%) SSL
13 2 (0.80%) Extranet
Database & Business Intelligence
1 67 (26.69%) SQL Server
2 15 (5.98%) Oracle Database
3 9 (3.59%) SQL Server 2008
4 6 (2.39%) Oracle Reports
4 6 (2.39%) SQL Server 2005
5 3 (1.20%) DTS
5 3 (1.20%) Relational Database
6 2 (0.80%) SQL Server 2012
6 2 (0.80%) IDOL
7 1 (0.40%) SQL Server Reporting Services
7 1 (0.40%) SQL Server Integration Services
7 1 (0.40%) SQL Server Analysis Services
7 1 (0.40%) SAP BW
7 1 (0.40%) DB2
7 1 (0.40%) Crystal Reports
7 1 (0.40%) MaxDB
7 1 (0.40%) MySQL
General
1 87 (34.66%) Finance
2 25 (9.96%) Legal
3 21 (8.37%) Law
4 13 (5.18%) Banking
5 11 (4.38%) Investment Banking
5 11 (4.38%) Back Office
6 6 (2.39%) Telecoms
7 5 (1.99%) Electronics
7 5 (1.99%) Manufacturing
7 5 (1.99%) Marketing
8 4 (1.59%) Billing
8 4 (1.59%) General Ledger
9 2 (0.80%) Front Office
10 1 (0.40%) Retail
10 1 (0.40%) French Language
Libraries, Frameworks & Software Standards
1 37 (14.74%) .NET
2 26 (10.36%) HTML
3 14 (5.58%) JSP
4 13 (5.18%) XML
5 12 (4.78%) SOAP
6 9 (3.59%) Struts
6 9 (3.59%) Hibernate
6 9 (3.59%) jQuery
6 9 (3.59%) JBoss Seam
6 9 (3.59%) Java EE 5
6 9 (3.59%) RichFaces
6 9 (3.59%) JSF
6 9 (3.59%) REST
6 9 (3.59%) JAX-RS
7 8 (3.19%) WebSphere Message Broker
7 8 (3.19%) CSS
8 5 (1.99%) ASP.NET
8 5 (1.99%) XSLT
9 4 (1.59%) WebSphere MQ
10 3 (1.20%) Web Services
Miscellaneous
1 17 (6.77%) Analytical Skills
2 10 (3.98%) Blackberry
3 8 (3.19%) Management Information System
4 6 (2.39%) Statistics
5 5 (1.99%) Computer Science
5 5 (1.99%) DTV
5 5 (1.99%) iPad
6 4 (1.59%) DataPower
7 3 (1.20%) iPhone
8 2 (0.80%) Credit Derivative
8 2 (0.80%) CMDB
8 2 (0.80%) Fat Client
8 2 (0.80%) Video Conferencing
8 2 (0.80%) Reference Data
8 2 (0.80%) Mathematics
8 2 (0.80%) Thin Client
8 2 (0.80%) Derivative
9 1 (0.40%) Physics
9 1 (0.40%) PDA
9 1 (0.40%) Replication
Operating Systems
1 116 (46.22%) Windows
2 63 (25.10%) Windows 7
3 40 (15.94%) UNIX
4 34 (13.55%) Linux
5 26 (10.36%) Windows Server 2003
6 17 (6.77%) Windows Server 2008
7 15 (5.98%) Windows Server 2012
8 13 (5.18%) Windows XP
9 12 (4.78%) Red Hat Enterprise Linux
10 6 (2.39%) Solaris
11 2 (0.80%) Mac OS X
11 2 (0.80%) Windows Phone
11 2 (0.80%) CentOS
12 1 (0.40%) Apple iOS
12 1 (0.40%) Windows 2000 Server
12 1 (0.40%) SUSE
12 1 (0.40%) Ubuntu
Processes & Methodologies
1 119 (47.41%) ITIL
2 26 (10.36%) CRM
3 23 (9.16%) Release Management
4 19 (7.57%) Change Management
5 17 (6.77%) Disaster Recovery
6 16 (6.37%) Business Intelligence
7 15 (5.98%) Project Management
8 14 (5.58%) Problem Management
9 13 (5.18%) Performance Monitoring
10 12 (4.78%) Asset Management
11 11 (4.38%) Data Modelling
12 8 (3.19%) Systems Analysis
12 8 (3.19%) Capacity Management
13 7 (2.79%) Fault Management
13 7 (2.79%) Continuous Improvement
13 7 (2.79%) Information Security
13 7 (2.79%) E-Commerce
14 6 (2.39%) Incident Management
15 5 (1.99%) Service Delivery
15 5 (1.99%) Migration
Programming Languages
1 91 (36.25%) SQL
2 38 (15.14%) C#
3 29 (11.55%) Java
4 22 (8.76%) PowerShell
5 18 (7.17%) VB
6 17 (6.77%) PL/SQL
6 17 (6.77%) JavaScript
6 17 (6.77%) T-SQL
7 15 (5.98%) VBA
8 14 (5.58%) Shell Script
9 6 (2.39%) C++
10 5 (1.99%) Perl
11 2 (0.80%) Bash Shell
11 2 (0.80%) VB.NET
12 1 (0.40%) ABAP
12 1 (0.40%) Python
12 1 (0.40%) sed
12 1 (0.40%) PHP
Qualifications
1 23 (9.16%) Degree
2 13 (5.18%) MCP
3 11 (4.38%) Microsoft Certification
4 5 (1.99%) MCSE
4 5 (1.99%) Cisco Certification
5 4 (1.59%) ITIL Certification
6 3 (1.20%) HND
6 3 (1.20%) MCITP
7 2 (0.80%) Security Cleared
7 2 (0.80%) CCNA
8 1 (0.40%) MOS
8 1 (0.40%) A+ Certification
8 1 (0.40%) CIPD
8 1 (0.40%) CCENT
Quality Assurance & Compliance
1 24 (9.56%) SLA
2 14 (5.58%) ISO/IEC 27001
3 4 (1.59%) ISO 9001
4 3 (1.20%) QA
System Software
1 58 (23.11%) Active Directory
2 13 (5.18%) VMware Infrastructure
3 6 (2.39%) Hyper-V
4 2 (0.80%) VMware ESX
4 2 (0.80%) VMware ESXi
5 1 (0.40%) XenApp
Systems Management
1 3 (1.20%) Control-M
1 3 (1.20%) SCCM
2 2 (0.80%) NetBackup
2 2 (0.80%) HP Quality Center
3 1 (0.40%) Systems Management Server (SMS)
3 1 (0.40%) SCOM
3 1 (0.40%) SCVMM
Vendors
1 95 (37.85%) Microsoft
2 54 (21.51%) Oracle
3 28 (11.16%) Cognos
4 27 (10.76%) Sybase
5 18 (7.17%) Interwoven
5 18 (7.17%) VMware
6 14 (5.58%) Red Hat
7 12 (4.78%) Cisco
8 11 (4.38%) Fidessa
8 11 (4.38%) thinkFolio
9 10 (3.98%) Informatica
10 9 (3.59%) Bloomberg
11 7 (2.79%) Lotus
11 7 (2.79%) HP
11 7 (2.79%) SAP
12 5 (1.99%) IBM
12 5 (1.99%) Citrix
13 4 (1.59%) Apple
14 3 (1.20%) Twitter
14 3 (1.20%) Intel
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Salary: £25000 - £35000 per annum + bonus + benefits
Posted: 2 days ago
Glasgow, Lanarkshire
NSK International Consultants Ltd
Salary: From £20,000 to £30,000 per annum
Posted: 5 days ago
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Salary: £30000 - £35000 per annum
Posted: 5 days ago
Fife
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Salary: £25000 - £30000 per annum + excellent benefits
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Aberdeen
Nigel Frank International Limited - Newcastle
Salary: £25000 - £40000 per annum + plus great benefits
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