Support Analyst Jobs in Scotland
 
Demand Trend Salary Trend Salary Histogram Job Locations Related Skills

The first table below looks at the demand for the Support Analyst role in IT jobs advertised for the Scotland region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 21 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Scotland region.

Location
 3 months to
21 May 2013		 Same period 2012 Same period 2011
Support Analyst
Rank 51 49 68
Rank change year-on-year
-2 +19
Permanent jobs requiring a Support Analyst 124 125 97
As % of all permanent IT jobs located in Scotland 3.914% 3.583% 2.850%
As % of the Job Titles category 4.133% 3.783% 3.012%
Number of salaries quoted 69 99 73
Average salary £30,000 £30,000 £31,000
Average salary % change year-on-year
- -3.22%
90% offered a salary of more than £21,000 £22,500 £19,900
10% offered a salary of more than £37,700 £38,000 £40,000
UK excluding London average salary £27,500 £30,000 £27,500
% change year-on-year
-8.33% +9.09%
All Job Titles
Scotland
Permanent IT job ads with a match in the
Job Titles category		 3000 3304 3220
As % of all permanent IT jobs located in Scotland 94.70% 94.70% 94.62%
Number of salaries quoted 1791 2412 2426
Average salary £40,000 £37,500 £40,000
Average salary % change year-on-year
+6.66% -6.25%
90% offered a salary of more than £26,500 £25,000 £27,500
10% offered a salary of more than £57,500 £55,000 £57,500
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Support Analyst
UK

Support Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst across the Scotland region as a proportion of the total demand within the Job Titles category.

Scotland Support Analyst Jobs Demand Trend

Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Scotland region.

Scotland Support Analyst Salary Trend

Support Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Support Analyst across the Scotland region over the 3 months to 21 May 2013.

Scotland Support Analyst Salary Histogram

Support Analyst
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Scotland region over the 3 months to 21 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)		 Rank Change
on Same Period
Last Year		 Matching
Permanent
IT Job Ads		 Average Salary
Last 3 Months		 Average Salary
% Change
on Same Period
Last Year
Glasgow +5 58 £30,000 -7.69%
Edinburgh +6 32 £21,000 -23.63%
Aberdeen +5 19 £35,000 +34.61%
Dumfries and Galloway -1 6 - -
Aberdeenshire - 3 £25,000 -
South Lanarkshire +7 1 £24,500 -
Fife -2 1 - -
North Lanarkshire - 1 £35,000 -
Highlands - 1 - -
Support Analyst
UK

Support Analyst
Top 30 Related IT Skills

For the 6 months to 21 May 2013, IT jobs across the Scotland region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 90 (42.45%) SQL
2 75 (35.38%) Windows
2 75 (35.38%) Microsoft
3 70 (33.02%) ITIL
4 69 (32.55%) SQL Server
5 64 (30.19%) Oracle
6 52 (24.53%) MS Excel
7 50 (23.58%) .NET
8 49 (23.11%) Finance
9 46 (21.70%) UNIX
10 40 (18.87%) C#
11 38 (17.92%) Active Directory
12 37 (17.45%) Java
13 35 (16.51%) MS Office
14 31 (14.62%) SLA
15 27 (12.74%) Degree
16 25 (11.79%) Windows Server 2008
16 25 (11.79%) Windows Server 2003
17 24 (11.32%) Linux
17 24 (11.32%) VMware
18 22 (10.38%) Banking
19 21 (9.906%) MS Exchange
20 20 (9.434%) ERP
20 20 (9.434%) VB
21 19 (8.962%) Microsoft Certification
22 18 (8.491%) IIS
23 17 (8.019%) Change Management
23 17 (8.019%) Incident Management
24 16 (7.547%) PL/SQL
24 16 (7.547%) CRM

Support Analyst
Top Related IT Skills by Category

For the 6 months to 21 May 2013, IT jobs across the Scotland region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Development
1 50 (23.58%) .NET
2 13 (6.132%) ASP.NET
3 10 (4.717%) Web Services
3 10 (4.717%) XML
4 9 (4.245%) ASP
4 9 (4.245%) WebSphere
5 5 (2.358%) HTML
5 5 (2.358%) .NET Framework
6 4 (1.887%) AppFabric
6 4 (1.887%) CGI
7 3 (1.415%) SAP Basis
7 3 (1.415%) CSS
8 2 (0.943%) XHTML
8 2 (0.943%) COM
9 1 (0.472%) LAMP
9 1 (0.472%) DHTML
9 1 (0.472%) SOAP
9 1 (0.472%) XSLT
9 1 (0.472%) HTML5
9 1 (0.472%) jQuery
Application Platforms
1 21 (9.906%) MS Exchange
2 18 (8.491%) IIS
3 15 (7.075%) SharePoint
4 11 (5.189%) Exchange Server 2007
5 8 (3.774%) Exchange Server 2003
5 8 (3.774%) Exchange Server 2010
5 8 (3.774%) Lotus Notes
6 5 (2.358%) BizTalk Server
6 5 (2.358%) Apache
7 4 (1.887%) SharePoint 2010
8 3 (1.415%) Oracle Workflow
8 3 (1.415%) Tomcat
9 2 (0.943%) Blackberry Enterprise Server
10 1 (0.472%) LiveLink
10 1 (0.472%) ColdFusion
10 1 (0.472%) SharePoint Server
Applications
1 52 (24.53%) MS Excel
2 35 (16.51%) MS Office
3 7 (3.302%) MS PowerPoint
4 6 (2.830%) MS Visio
Business Applications
1 8 (3.774%) Maximo
2 7 (3.302%) Dynamics CRM
3 5 (2.358%) Oracle EBS
4 3 (1.415%) Oracle Applications
4 3 (1.415%) BusinessWorks
4 3 (1.415%) Dynamics AX
5 2 (0.943%) GoldMine
5 2 (0.943%) Dynamics NAV
5 2 (0.943%) Oracle EBS R12
5 2 (0.943%) SAP HR
6 1 (0.472%) MFGPRO
6 1 (0.472%) Oracle Payroll
6 1 (0.472%) Movex
6 1 (0.472%) SalesLogix
6 1 (0.472%) SAP ERP
6 1 (0.472%) Dynamics GP
Communications & Networking
1 13 (6.132%) Firewall
1 13 (6.132%) TCP/IP
2 11 (5.189%) DNS
3 7 (3.302%) SAN
3 7 (3.302%) DHCP
3 7 (3.302%) VoIP
4 6 (2.830%) LAN
5 4 (1.887%) NAS
5 4 (1.887%) WAN
5 4 (1.887%) VPN
6 3 (1.415%) FTP
7 2 (0.943%) Asterisk PBX
7 2 (0.943%) ATM
7 2 (0.943%) WLAN
8 1 (0.472%) Wireless
8 1 (0.472%) Intranet
8 1 (0.472%) LDAP
8 1 (0.472%) SMS
8 1 (0.472%) VSAT
8 1 (0.472%) Unified Communications
Database & Business Intelligence
1 69 (32.55%) SQL Server
2 7 (3.302%) MS Access
2 7 (3.302%) SQL Server 2008
3 6 (2.830%) SQL Server 2005
3 6 (2.830%) RDBMS
3 6 (2.830%) SQL Server Reporting Services
4 5 (2.358%) SQL Server 2000
4 5 (2.358%) Oracle Reports
5 3 (1.415%) Crystal Reports
5 3 (1.415%) Oracle 8/8i
5 3 (1.415%) Oracle BI EE
6 2 (0.943%) Oracle 11g
6 2 (0.943%) MySQL
7 1 (0.472%) TOAD
7 1 (0.472%) Oracle 10g
7 1 (0.472%) BusinessObjects
7 1 (0.472%) DB2
7 1 (0.472%) QlikView
7 1 (0.472%) SQL Server Integration Services
Development Applications
1 1 (0.472%) ChangeMan
1 1 (0.472%) Visual Studio
1 1 (0.472%) Firebug
General
1 49 (23.11%) Finance
2 22 (10.38%) Banking
3 14 (6.604%) Investment Banking
4 7 (3.302%) Private Banking
5 6 (2.830%) Back Office
6 5 (2.358%) Front Office
6 5 (2.358%) Manufacturing
7 4 (1.887%) Retail
8 3 (1.415%) Advertising
8 3 (1.415%) Telecoms
9 2 (0.943%) Marketing
9 2 (0.943%) Financial Institution
10 1 (0.472%) Pharmaceutical
10 1 (0.472%) Retail Banking
10 1 (0.472%) German Language
Miscellaneous
1 6 (2.830%) CMDB
1 6 (2.830%) Blackberry
2 2 (0.943%) Computer Science
2 2 (0.943%) Celerra
2 2 (0.943%) Fat Client
2 2 (0.943%) Thin Client
2 2 (0.943%) Replication
2 2 (0.943%) Mainframe
2 2 (0.943%) CLARiiON
2 2 (0.943%) Symmetrix
2 2 (0.943%) Fixed Income
3 1 (0.472%) Clustering
3 1 (0.472%) Management Information System
3 1 (0.472%) LIMS
3 1 (0.472%) Tandem
3 1 (0.472%) Foreign Exchange (FX)
3 1 (0.472%) IBM Mainframe
3 1 (0.472%) iPhone
3 1 (0.472%) Reference Data
3 1 (0.472%) Mathematics
Operating Systems
1 75 (35.38%) Windows
2 46 (21.70%) UNIX
3 25 (11.79%) Windows Server 2008
3 25 (11.79%) Windows Server 2003
4 24 (11.32%) Linux
5 15 (7.075%) Windows 7
6 13 (6.132%) Windows XP
7 5 (2.358%) Windows Vista
8 4 (1.887%) Red Hat Enterprise Linux
9 3 (1.415%) Solaris
10 2 (0.943%) Android
10 2 (0.943%) Windows Server 2012
10 2 (0.943%) Mac OS
11 1 (0.472%) MVS
11 1 (0.472%) Windows 2000 Server
11 1 (0.472%) Apple iOS
11 1 (0.472%) Oracle Linux
11 1 (0.472%) Windows 8
11 1 (0.472%) Windows Mobile
Processes & Methodologies
1 70 (33.02%) ITIL
2 20 (9.434%) ERP
3 17 (8.019%) Change Management
3 17 (8.019%) Incident Management
4 16 (7.547%) CRM
5 15 (7.075%) Investment Management
6 12 (5.660%) Service Delivery
7 10 (4.717%) Project Management
7 10 (4.717%) Business Analysis
8 9 (4.245%) Service Management
8 9 (4.245%) Workflow
8 9 (4.245%) ETL
8 9 (4.245%) Problem Management
9 8 (3.774%) Time Management
10 7 (3.302%) Asset Management
10 7 (3.302%) Continuous Improvement
10 7 (3.302%) Data Transformation
10 7 (3.302%) System Testing
11 6 (2.830%) Unit Testing
11 6 (2.830%) ITIL V2
Programming Languages
1 90 (42.45%) SQL
2 40 (18.87%) C#
3 37 (17.45%) Java
4 20 (9.434%) VB
5 16 (7.547%) PL/SQL
5 16 (7.547%) Shell Script
6 12 (5.660%) VBA
7 11 (5.189%) JavaScript
8 8 (3.774%) VB.NET
9 6 (2.830%) T-SQL
10 5 (2.358%) Perl
11 4 (1.887%) PHP
11 4 (1.887%) Delphi
12 2 (0.943%) PowerShell
12 2 (0.943%) C++
12 2 (0.943%) VBScript
13 1 (0.472%) VB6
13 1 (0.472%) C
13 1 (0.472%) Python
Qualifications
1 27 (12.74%) Degree
2 19 (8.962%) Microsoft Certification
3 9 (4.245%) ITIL Certification
4 8 (3.774%) MCSE
4 8 (3.774%) MCSA
5 4 (1.887%) MCITP
5 4 (1.887%) SC Cleared
5 4 (1.887%) Security Cleared
5 4 (1.887%) MCP
6 3 (1.415%) CCNA
6 3 (1.415%) Cisco Certification
7 2 (0.943%) VMware Certified Professional (VCP)
8 1 (0.472%) CCVP
8 1 (0.472%) MCTS
8 1 (0.472%) CCNP
8 1 (0.472%) Citrix Certification
8 1 (0.472%) HNC
8 1 (0.472%) HND
8 1 (0.472%) CCAA
8 1 (0.472%) CCENT
Quality Assurance & Compliance
1 31 (14.62%) SLA
2 3 (1.415%) QA
3 1 (0.472%) Sarbanes-Oxley
System Software
1 38 (17.92%) Active Directory
2 14 (6.604%) VMware Infrastructure
3 8 (3.774%) vSphere
4 6 (2.830%) Hyper-V
5 5 (2.358%) Terminal Server
6 3 (1.415%) VMware ESX
7 2 (0.943%) VMware ESXi
7 2 (0.943%) XenApp
7 2 (0.943%) Terminal Services
8 1 (0.472%) ISA Server
8 1 (0.472%) Forefront TMG
Systems Management
1 12 (5.660%) SCCM
2 8 (3.774%) SCOM
3 4 (1.887%) Backup Exec
4 3 (1.415%) WMI
4 3 (1.415%) WSUS
5 2 (0.943%) Systems Management Server (SMS)
6 1 (0.472%) MOM
Vendors
1 75 (35.38%) Microsoft
2 64 (30.19%) Oracle
3 24 (11.32%) VMware
4 13 (6.132%) SAP
5 12 (5.660%) Citrix
6 9 (4.245%) Cisco
6 9 (4.245%) Cognos
6 9 (4.245%) Sybase
7 8 (3.774%) CommVault
7 8 (3.774%) HP
7 8 (3.774%) Lotus
8 6 (2.830%) Postini
8 6 (2.830%) Informatica
8 6 (2.830%) EMC
8 6 (2.830%) Sage
9 4 (1.887%) Business Objects
9 4 (1.887%) Red Hat
10 3 (1.415%) IBM
10 3 (1.415%) Dell
10 3 (1.415%) Apple
Application Support Analyst - 2nd/ 3rd Line - Finance Edinburgh
Edinburgh, Midlothian
The successful candidate for this position will have good experience working with Windows and Unix systems and should have a background supporting a number of applications, ideally within...
Aston Carter
Salary: £35000 - £50000 per annum
Posted: 14 May 2013
Application Support Analyst
Fife
An opportunity has arisen for someone to join an exciting organisation based in Fife.This position is based around Application Support but the successful candidates will be willing...
Hays Specialist Recruitment Ltd
Salary: £18000.00 - £30000.00 per annum
Posted: 20 May 2013
Support / Service Desk Analyst
Aberdeen, Scotland
Cathcart Associates are working with one of Scotland's most prestigious organisation's to recruit a Service Desk Analyst for a permanent position in their Aberdeen office. This...
Cathcart Associates
Salary: £18000 - £22000 per annum + Excellent Benefits
Posted: 24 April 2013
Application Support Analyst - 3rd Line Support, .Net, Cognos
Edinburgh, Midlothian
Application Support Analyst, App Support Analyst, Application Support Programmer, Programmer, Analyst, 3rd Line, Third Line, .Net, Cognos, Automated Unit Testing, Implementation, Application Design, Application Development, Application Testing, Implementations...
Cathcart Associates Ltd
Salary: £25000 - £35000 per annum + Excellent Benefits Package
Posted: 17 May 2013
Application Support Reporting Analyst (Excel, MI, Agresso, EPOS, Property Management)
Paisley, Glasgow, Strathclyde, Scotland
EMPLOYER: British Red Cross TITLE: Application Support Reporting Analyst (Excel, MI, Agresso, EPOS, Property Management) LONG DESCRIPTION: Refusing to ignore people in crisis... Current applications include People & Learning...
British Red Cross
Salary: Competitive
Posted: 20 May 2013
IT Support Analyst
Glasgow, Lanarkshire
Key technical skills and role responsibilities include: - MS Windows Server 2003 2008, 2008 R2 - Active Directory - IIS v6 & v7 - Hyper-V - SQL 2005, 2008 - Exchange 2003-2010 - SharePoint...
Clearchoice Careers
Salary: £25k - 30k per year
Posted: 20 May 2013
IT Senior Support Analyst
Glasgow, Lanarkshire
Key technical skills and role responsibilities include: - MS Windows Server 2003 2008, 2008 R2 - Active Directory - IIS v6 & v7 - Hyper-V - SQL 2005, 2008 - Exchange 2003-2010 - SharePoint...
Clearchoice Careers
Salary: £30k - 35k per year
Posted: 20 May 2013
Oracle e-Business Suite Support Analyst
Glasgow, Scotland
Write and execute test scripts for custom fixes and Oracle Patches, Work on user requested enhancements to the system - evaluating solutions, documenting and testing Liaise internally with the...
Harrington Boyd
Posted: 20 May 2013
Oracle e-Business Suite Support Analyst
Glasgow, Lanarkshire
The Person:- Technical Skills Essential: - Good client facing & communication skills - Good general IT skills - Knowledge of Oracle Applications Plus one of the following is essential: - Good business process...
Randstad Technologies
Salary: Competitive
Posted: 15 May 2013
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