The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Scotland region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 27 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Mar 2015
Same period 2014 Same period 2013
Support Analyst
Rank 89 90 64
Rank change year-on-year
+1 -26
Permanent jobs requiring a Support Analyst 68 85 104
As % of all permanent IT jobs located in Scotland 2.19% 2.30% 3.47%
As % of the Job Titles category 2.33% 2.41% 3.67%
Number of salaries quoted 41 42 73
Average salary £25,000 £27,000 £28,000
Average salary % change year-on-year
-7.40% -3.57%
90% offered a salary of more than £19,500 £21,100 £21,300
10% offered a salary of more than £35,000 £37,500 £37,500
UK excluding London average salary £27,500 £27,500 £27,500
Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Scotland region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Scotland
Permanent IT job ads with a match in the
Job Titles category
2923 3532 2833
As % of all permanent IT jobs located in Scotland 94.05% 95.51% 94.62%
Number of salaries quoted 1794 2315 1709
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £28,000 £27,500 £25,000
10% offered a salary of more than £60,000 £57,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Scotland region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Scotland

Support Analyst
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Scotland region.

Support Analyst Salary Trend in Scotland

Support Analyst
Salary Histogram in Scotland

This chart provides a salary histogram for IT jobs citing Support Analyst across the Scotland region over the 3 months to 27 March 2015.

Support Analyst Salary Histogram in Scotland

Support Analyst
Job Locations in Scotland

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Scotland region over the 3 months to 27 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh +3 26 £27,500 - 3
Glasgow +7 24 £23,000 -14.81% 3
Stirling -8 3 £28,000 +7.69% 1
North Lanarkshire +1 2 £24,500 -18.33%
West Lothian -1 2 £25,750 - 1
Aberdeen -1 2 £33,750 +32.35% 1
Falkirk - 2 £19,500 -
Fife - 2 £42,000 - 1
Scottish Borders - 2 £21,000 -
Dundee +3 1 - - 1
Perthshire - 1 - -
Argyll and Bute - 1 £21,500 -
Support Analyst
UK

Support Analyst
Top 30 Related IT Skills in Scotland

For the 6 months to 27 March 2015, IT jobs across the Scotland region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 83 (49.40%) Windows
2 79 (47.02%) Microsoft
3 78 (46.43%) Finance
4 55 (32.74%) SQL
5 51 (30.36%) ITIL
6 49 (29.17%) MS Excel
7 46 (27.38%) SQL Server
8 42 (25.00%) Active Directory
9 41 (24.40%) MS Office
10 40 (23.81%) Windows 7
11 36 (21.43%) Oracle
12 35 (20.83%) Linux
13 34 (20.24%) UNIX
14 32 (19.05%) Degree
15 31 (18.45%) SLA
16 30 (17.86%) MS Exchange
17 29 (17.26%) VMware
18 26 (15.48%) VMware Infrastructure
19 24 (14.29%) Java
20 23 (13.69%) Sybase
21 21 (12.50%) Disaster Recovery
22 20 (11.90%) Cognos
23 19 (11.31%) VB
24 17 (10.12%) VBA
24 17 (10.12%) Windows Server 2003
25 16 (9.52%) C#
25 16 (9.52%) JBoss
25 16 (9.52%) Firewall
25 16 (9.52%) Oracle Database
26 15 (8.93%) LAN

Support Analyst
Top Related IT Skills in Scotland by Category

For the 6 months to 27 March 2015, IT jobs across the Scotland region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 30 (17.86%) MS Exchange
2 16 (9.52%) JBoss
3 14 (8.33%) WebLogic
4 11 (6.55%) SharePoint
5 5 (2.98%) WorkSite
5 5 (2.98%) Exchange Server 2007
5 5 (2.98%) CMS
5 5 (2.98%) Exchange Server 2010
6 4 (2.38%) Lync
7 3 (1.79%) Blackberry Enterprise Server
7 3 (1.79%) Apache
7 3 (1.79%) Tomcat
8 2 (1.19%) IIS
9 1 (0.60%) IBM Notes
9 1 (0.60%) WebSphere Application Server
9 1 (0.60%) IBM HTTP Server
9 1 (0.60%) Exchange Server 2003
9 1 (0.60%) WebSphere
9 1 (0.60%) Confluence
9 1 (0.60%) BizTalk Server
Applications
1 49 (29.17%) MS Excel
2 41 (24.40%) MS Office
3 4 (2.38%) MS PowerPoint
Business Applications
1 3 (1.79%) Dynamics CRM
2 1 (0.60%) Dynamics AX
2 1 (0.60%) Oracle General Ledger
2 1 (0.60%) Oracle EBS R12
2 1 (0.60%) Oracle iProcurement
2 1 (0.60%) Oracle Payables
2 1 (0.60%) Oracle Receivables
2 1 (0.60%) Oracle Cash Management
2 1 (0.60%) Oracle Assets
2 1 (0.60%) Oracle Internet Expenses
2 1 (0.60%) Oracle Subledger Accounting
2 1 (0.60%) SAP FI
2 1 (0.60%) Oracle EBS
2 1 (0.60%) Oracle Applications
2 1 (0.60%) SAP Oil and Gas
2 1 (0.60%) Dynamics NAV
Cloud Services
1 1 (0.60%) Cloud Computing
1 1 (0.60%) Office 365
Communications & Networking
1 16 (9.52%) Firewall
2 15 (8.93%) LAN
3 14 (8.33%) WAN
3 14 (8.33%) DMZ
4 13 (7.74%) Wi-Fi
5 7 (4.17%) DNS
6 5 (2.98%) TCP/IP
7 4 (2.38%) VPN
7 4 (2.38%) SMTP
8 3 (1.79%) FTP
8 3 (1.79%) HTTP
8 3 (1.79%) HTTPS
8 3 (1.79%) SAN
9 2 (1.19%) Intrusion Detection
9 2 (1.19%) VoIP
10 1 (0.60%) LDAP
10 1 (0.60%) ADSL
10 1 (0.60%) Broadband
10 1 (0.60%) DHCP
10 1 (0.60%) Unified Communications
Database & Business Intelligence
1 46 (27.38%) SQL Server
2 16 (9.52%) Oracle Database
3 5 (2.98%) Relational Database
4 4 (2.38%) SQL Server 2008
5 2 (1.19%) MySQL
5 2 (1.19%) KDB
5 2 (1.19%) DB2
5 2 (1.19%) RDBMS
6 1 (0.60%) DataStage
6 1 (0.60%) IDOL
6 1 (0.60%) SQL Server 2005
6 1 (0.60%) SQL Server 2012
6 1 (0.60%) MaxDB
Development Applications
1 1 (0.60%) JIRA
General
1 78 (46.43%) Finance
2 13 (7.74%) Back Office
3 10 (5.95%) Banking
4 7 (4.17%) Investment Banking
5 4 (2.38%) Marketing
5 4 (2.38%) Automotive
6 2 (1.19%) Law
6 2 (1.19%) Legal
7 1 (0.60%) Manufacturing
7 1 (0.60%) Advertising
7 1 (0.60%) Billing
7 1 (0.60%) Aerospace
7 1 (0.60%) General Ledger
Libraries, Frameworks & Software Standards
1 15 (8.93%) JSP
2 13 (7.74%) SOAP
2 13 (7.74%) Struts
2 13 (7.74%) Hibernate
2 13 (7.74%) JSF
2 13 (7.74%) jQuery
2 13 (7.74%) JBoss Seam
2 13 (7.74%) Java EE 5
2 13 (7.74%) RichFaces
2 13 (7.74%) REST
2 13 (7.74%) JAX-RS
3 12 (7.14%) .NET
4 7 (4.17%) HTML
5 6 (3.57%) .NET Framework
6 3 (1.79%) WebSphere Message Broker
6 3 (1.79%) ASP.NET
6 3 (1.79%) CSS
7 2 (1.19%) FIX Protocol
7 2 (1.19%) Web Services
7 2 (1.19%) XML
Miscellaneous
1 12 (7.14%) Analytical Skills
2 6 (3.57%) Blackberry
3 2 (1.19%) Management Information System
3 2 (1.19%) Equities
3 2 (1.19%) Derivative
3 2 (1.19%) Mathematics
3 2 (1.19%) Computer Science
3 2 (1.19%) iPad
3 2 (1.19%) Video Conferencing
3 2 (1.19%) iPhone
4 1 (0.60%) DataPower
4 1 (0.60%) Client/Server
4 1 (0.60%) PMI
4 1 (0.60%) Enterprise Storage
4 1 (0.60%) Data Structures
4 1 (0.60%) Life Science
4 1 (0.60%) CMDB
4 1 (0.60%) Wiki
4 1 (0.60%) Physics
Operating Systems
1 83 (49.40%) Windows
2 40 (23.81%) Windows 7
3 35 (20.83%) Linux
4 34 (20.24%) UNIX
5 17 (10.12%) Windows Server 2003
6 14 (8.33%) Windows Server 2008
7 13 (7.74%) Windows Server 2012
8 12 (7.14%) Windows XP
9 11 (6.55%) Red Hat Enterprise Linux
10 10 (5.95%) AIX
11 8 (4.76%) Solaris
12 2 (1.19%) Windows Mobile
12 2 (1.19%) Windows Vista
13 1 (0.60%) Android
13 1 (0.60%) Ubuntu
13 1 (0.60%) Windows 2000 Server
13 1 (0.60%) CentOS
13 1 (0.60%) Apple iOS
13 1 (0.60%) Windows 8
Processes & Methodologies
1 51 (30.36%) ITIL
2 21 (12.50%) Disaster Recovery
3 15 (8.93%) Business Intelligence
4 13 (7.74%) Change Management
5 12 (7.14%) CRM
6 10 (5.95%) Project Management
6 10 (5.95%) Asset Management
7 8 (4.76%) Release Management
8 7 (4.17%) Coaching
8 7 (4.17%) Service Management
9 6 (3.57%) ERP
9 6 (3.57%) Migration
9 6 (3.57%) Problem Management
10 5 (2.98%) Continuous Integration
10 5 (2.98%) Mentoring
10 5 (2.98%) Incident Management
10 5 (2.98%) Service Delivery
11 4 (2.38%) Content Management
11 4 (2.38%) Unit Testing
11 4 (2.38%) Digital Marketing
Programming Languages
1 55 (32.74%) SQL
2 24 (14.29%) Java
3 19 (11.31%) VB
4 17 (10.12%) VBA
5 16 (9.52%) C#
6 15 (8.93%) JavaScript
7 12 (7.14%) PL/SQL
8 10 (5.95%) Shell Script
9 7 (4.17%) PowerShell
9 7 (4.17%) Perl
10 3 (1.79%) C++
11 2 (1.19%) T-SQL
11 2 (1.19%) Bash Shell
11 2 (1.19%) Python
12 1 (0.60%) VB.NET
12 1 (0.60%) ABAP
12 1 (0.60%) sed
12 1 (0.60%) Korn
12 1 (0.60%) PHP
Qualifications
1 32 (19.05%) Degree
2 7 (4.17%) MCP
2 7 (4.17%) Cisco Certification
3 6 (3.57%) Microsoft Certification
3 6 (3.57%) HND
4 4 (2.38%) MCSE
5 3 (1.79%) MCDST
6 2 (1.19%) Security Cleared
6 2 (1.19%) ITIL Foundation Certificate
6 2 (1.19%) CCNP
6 2 (1.19%) CCNA
6 2 (1.19%) ITIL Certification
7 1 (0.60%) PMI Certification
7 1 (0.60%) MOS
7 1 (0.60%) MCITP
7 1 (0.60%) MCSA
7 1 (0.60%) HNC
7 1 (0.60%) PRINCE2 Certification
7 1 (0.60%) A+ Certification
Quality Assurance & Compliance
1 31 (18.45%) SLA
2 7 (4.17%) ISO/IEC 27001
3 2 (1.19%) ISO 9001
4 1 (0.60%) QA
System Software
1 42 (25.00%) Active Directory
2 26 (15.48%) VMware Infrastructure
3 10 (5.95%) VMware ESX
4 2 (1.19%) Hyper-V
5 1 (0.60%) XenApp
5 1 (0.60%) XenDesktop
5 1 (0.60%) vSphere
5 1 (0.60%) Microsoft App-V
Systems Management
1 10 (5.95%) Control-M
2 8 (4.76%) NetBackup
2 8 (4.76%) HP SIM
3 2 (1.19%) Systems Management Server (SMS)
3 2 (1.19%) SCCM
4 1 (0.60%) SCOM
4 1 (0.60%) McAfee ePO
4 1 (0.60%) Business Desktop Deployment
4 1 (0.60%) Nagios
Vendors
1 79 (47.02%) Microsoft
2 36 (21.43%) Oracle
3 29 (17.26%) VMware
4 23 (13.69%) Sybase
5 20 (11.90%) Cognos
6 13 (7.74%) HP
7 10 (5.95%) Red Hat
8 9 (5.36%) Cisco
9 8 (4.76%) BMC
9 8 (4.76%) SolarWinds
10 7 (4.17%) Informatica
11 6 (3.57%) Veritas
12 4 (2.38%) Citrix
13 2 (1.19%) NetApp
13 2 (1.19%) SAP
13 2 (1.19%) EMC
13 2 (1.19%) Intel
13 2 (1.19%) Sun
13 2 (1.19%) Twitter
13 2 (1.19%) Apple
Livingston, West Lothian
Experis Ltd
Salary: £28000.00 - £30000 per annum
Posted: 3 days ago
Fife
Harvey Nash plc
Salary: £31000 per annum
Posted: 4 days ago
Glasgow, Lanarkshire
NSK International Consultants Ltd
Salary: £Competitve Salary + Benefits
Posted: 5 days ago
Glasgow
Applause IT Innovation
Salary: £22000 - £30000 per annum + + Comp Benefits
Posted: 6 days ago
Edinburgh, Midlothian
TEKsystems
Salary: £35000 - £40000 per annum + attractive pension and benefits
Posted: 6 days ago
Stirling, Stirlingshire
McGregor Boyall
Salary: £DOE
Posted: 6 days ago
Edinburgh, Midlothian
CGI
Salary: £30000 - £40000 per annum + Benefits
Posted: 23 days ago
Dundee
Recruitment Genius
Salary: £18000 - £21000 per annum
Posted: 25 days ago