The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Scotland region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 12 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
12 Feb 2016
Same period 2015 Same period 2014
Support Analyst
Rank 94 87 110
Rank change year-on-year
-7 +23
Permanent jobs requiring a Support Analyst 67 77 62
As % of all permanent IT jobs located in Scotland 2.26% 2.48% 1.85%
As % of the Job Titles category 2.36% 2.59% 1.92%
Number of salaries quoted 41 49 35
Average salary £31,500 £30,000 £24,000
Average salary % change year-on-year
+5.00% +25.00%
90% offered a salary of more than £23,500 £21,300 £18,400
10% offered a salary of more than £38,500 £35,500 £34,600
UK excluding London average salary £28,500 £27,500 £28,000
% change year-on-year
+3.63% -1.78%
Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Scotland region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Scotland
Permanent IT job ads with a match in the
Job Titles category
2834 2973 3227
As % of all permanent IT jobs located in Scotland 95.55% 95.69% 96.53%
Number of salaries quoted 1850 1899 2108
Average salary £43,000 £41,500 £40,000
Average salary % change year-on-year
+3.61% +3.75%
90% offered a salary of more than £30,000 £28,000 £27,500
10% offered a salary of more than £60,000 £56,000 £60,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Support Analyst
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Scotland region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Scotland

Support Analyst
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Scotland region.

Support Analyst Salary Trend in Scotland

Support Analyst
Salary Histogram in Scotland

This chart provides a salary histogram for IT jobs citing Support Analyst across the Scotland region over the 3 months to 12 February 2016.

Support Analyst Salary Histogram in Scotland

Support Analyst
Job Locations in Scotland

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Scotland region over the 3 months to 12 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Glasgow -12 31 £32,806 -6.26% 1
Edinburgh -25 14 £30,000 - 4
Argyll and Bute - 7 £31,500 -
Fife +4 4 £37,500 +56.25% 1
West Lothian +6 2 £25,500 -26.08%
Inverclyde - 2 £24,000 -
Aberdeen - 2 - -
Stirling +8 1 - -
Falkirk -3 1 £18,750 -3.84%
Dundee -14 1 - -
Support Analyst
UK

Support Analyst
Top 30 Related IT Skills in Scotland

For the 6 months to 12 February 2016, IT jobs across the Scotland region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 57 (45.24%) Windows
2 45 (35.71%) SQL
3 33 (26.19%) ITIL
4 31 (24.60%) Microsoft
5 30 (23.81%) SQL Server
6 29 (23.02%) Oracle
7 27 (21.43%) Windows Server
8 21 (16.67%) Windows Server 2008
9 19 (15.08%) Java
9 19 (15.08%) MS Office
9 19 (15.08%) Finance
10 18 (14.29%) MS Excel
10 18 (14.29%) Degree
11 16 (12.70%) Active Directory
11 16 (12.70%) Unix
12 15 (11.90%) Linux
12 15 (11.90%) Management Information System
12 15 (11.90%) Windows Server 2012
13 14 (11.11%) Analytical Skills
14 13 (10.32%) SharePoint
15 12 (9.52%) Windows 7
16 11 (8.73%) LAN
16 11 (8.73%) WAN
16 11 (8.73%) MS Exchange
16 11 (8.73%) C#
16 11 (8.73%) .NET
16 11 (8.73%) Project Management
17 10 (7.94%) HND
18 9 (7.14%) Incident Management
18 9 (7.14%) JBoss

Support Analyst
Top Related IT Skills in Scotland by Category

For the 6 months to 12 February 2016, IT jobs across the Scotland region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 13 (10.32%) SharePoint
2 11 (8.73%) MS Exchange
3 9 (7.14%) JBoss
4 8 (6.35%) IIS
5 7 (5.56%) MS Project Server
6 5 (3.97%) Apache
7 4 (3.17%) Exchange Server 2010
7 4 (3.17%) Exchange Server 2013
8 3 (2.38%) CMS
9 2 (1.59%) Exchange Server 2007
9 2 (1.59%) Oracle Workflow
9 2 (1.59%) SharePoint 2010
10 1 (0.79%) IBM Notes
10 1 (0.79%) Oracle UPK
10 1 (0.79%) SharePoint Server
Applications
1 19 (15.08%) MS Office
2 18 (14.29%) MS Excel
3 7 (5.56%) MS Project
4 6 (4.76%) Spreadsheet
5 1 (0.79%) InfoPath
Business Applications
1 2 (1.59%) Oracle 11i
1 2 (1.59%) Oracle Applications
1 2 (1.59%) Oracle EBS
1 2 (1.59%) Oracle EBS R12
1 2 (1.59%) Oracle Financials
1 2 (1.59%) Oracle General Ledger
1 2 (1.59%) Oracle iProcurement
1 2 (1.59%) Oracle Payables
1 2 (1.59%) Oracle Procure-to-Pay
1 2 (1.59%) Oracle Receivables
1 2 (1.59%) Oracle SCM
2 1 (0.79%) Dynamics NAV
2 1 (0.79%) JDE EnterpriseOne
2 1 (0.79%) SAP Oil and Gas
Cloud Services
1 4 (3.17%) Office 365
Communications & Networking
1 11 (8.73%) LAN
1 11 (8.73%) WAN
2 4 (3.17%) VPN
3 3 (2.38%) DHCP
3 3 (2.38%) DNS
4 2 (1.59%) Firewall
4 2 (1.59%) TCP/IP
5 1 (0.79%) SSL
Database & Business Intelligence
1 30 (23.81%) SQL Server
2 6 (4.76%) MS Access
2 6 (4.76%) SQL Server Analysis Services
2 6 (4.76%) SQL Server Integration Services
2 6 (4.76%) SQL Server Reporting Services
3 4 (3.17%) Crystal Reports
3 4 (3.17%) QlikView
3 4 (3.17%) Relational Database
3 4 (3.17%) SQL Server 2008
4 3 (2.38%) GIS
4 3 (2.38%) Oracle Reports
5 2 (1.59%) Oracle Database
5 2 (1.59%) RDBMS
5 2 (1.59%) SQL Server 2012
6 1 (0.79%) Data Warehouse
6 1 (0.79%) DB2
6 1 (0.79%) MySQL
Development Applications
1 3 (2.38%) PowerBuilder
2 1 (0.79%) JIRA
General
1 19 (15.08%) Finance
2 7 (5.56%) Manufacturing
3 6 (4.76%) Banking
4 3 (2.38%) Marketing
5 2 (1.59%) Telecoms
6 1 (0.79%) Automotive
6 1 (0.79%) Electronics
6 1 (0.79%) Legal
Libraries, Frameworks & Software Standards
1 11 (8.73%) .NET
2 6 (4.76%) ASP.NET
2 6 (4.76%) Hibernate
2 6 (4.76%) Spring
3 4 (3.17%) CSS
3 4 (3.17%) HTML
3 4 (3.17%) Middleware
3 4 (3.17%) XML
4 1 (0.79%) EDI
4 1 (0.79%) LAMP
Miscellaneous
1 15 (11.90%) Management Information System
2 14 (11.11%) Analytical Skills
3 5 (3.97%) Computer Science
4 4 (3.17%) Clustering
4 4 (3.17%) e-Learning
4 4 (3.17%) EPoS
4 4 (3.17%) Freedom of Information
4 4 (3.17%) Reference Data
4 4 (3.17%) Statistics
5 3 (2.38%) Credit Derivative
5 3 (2.38%) Data Centre
5 3 (2.38%) Derivative
5 3 (2.38%) Foreign Exchange (FX)
6 2 (1.59%) Credit Risk
6 2 (1.59%) Enterprise Software
6 2 (1.59%) iPhone
7 1 (0.79%) EqualLogic
7 1 (0.79%) iPad
7 1 (0.79%) Life Science
7 1 (0.79%) Visualisation
Operating Systems
1 57 (45.24%) Windows
2 27 (21.43%) Windows Server
3 21 (16.67%) Windows Server 2008
4 16 (12.70%) Unix
5 15 (11.90%) Linux
5 15 (11.90%) Windows Server 2012
6 12 (9.52%) Windows 7
7 8 (6.35%) Windows XP
8 5 (3.97%) Windows 8
8 5 (3.97%) Windows Server 2003
Processes & Methodologies
1 33 (26.19%) ITIL
2 11 (8.73%) Project Management
3 9 (7.14%) Incident Management
4 7 (5.56%) CRM
4 7 (5.56%) ERP
4 7 (5.56%) Service Delivery
5 6 (4.76%) Asset Management
5 6 (4.76%) Business Analysis
5 6 (4.76%) Data Management
5 6 (4.76%) User Acceptance Testing
6 5 (3.97%) Agile Software Development
6 5 (3.97%) Change Control
6 5 (3.97%) Change Management
6 5 (3.97%) Root Cause Analysis
6 5 (3.97%) Time Management
7 4 (3.17%) People Management
7 4 (3.17%) Release Management
7 4 (3.17%) Workflow
8 3 (2.38%) Problem Management
8 3 (2.38%) Use Case
Programming Languages
1 45 (35.71%) SQL
2 19 (15.08%) Java
3 11 (8.73%) C#
4 7 (5.56%) VBA
5 5 (3.97%) C++
5 5 (3.97%) Delphi
6 4 (3.17%) Perl
7 3 (2.38%) JavaScript
7 3 (2.38%) Python
7 3 (2.38%) VB
7 3 (2.38%) VB.NET
8 1 (0.79%) Bash Shell
8 1 (0.79%) PHP
8 1 (0.79%) PowerShell
8 1 (0.79%) Shell Script
Qualifications
1 18 (14.29%) Degree
2 10 (7.94%) HND
3 8 (6.35%) Security Cleared
4 5 (3.97%) HNC
4 5 (3.97%) SC Cleared
5 1 (0.79%) CCNA
5 1 (0.79%) Cisco Certification
5 1 (0.79%) ITIL Foundation Certificate
5 1 (0.79%) MOS
Quality Assurance & Compliance
1 7 (5.56%) SLA
2 3 (2.38%) QA
System Software
1 16 (12.70%) Active Directory
2 3 (2.38%) Hyper-V
2 3 (2.38%) Squid
3 1 (0.79%) Microsoft App-V
3 1 (0.79%) VMware ESX
3 1 (0.79%) VMware ESXi
3 1 (0.79%) VMware Infrastructure
3 1 (0.79%) VMware Workstation
3 1 (0.79%) vSphere
Systems Management
1 6 (4.76%) SCCM
2 4 (3.17%) SCOM
3 3 (2.38%) Control-M
3 3 (2.38%) ITRS Geneos
4 1 (0.79%) NetBackup
4 1 (0.79%) WSUS
Vendors
1 31 (24.60%) Microsoft
2 29 (23.02%) Oracle
3 8 (6.35%) Sybase
4 7 (5.56%) Informatica
5 6 (4.76%) VMware
6 4 (3.17%) Citrix
7 3 (2.38%) Charles River
7 3 (2.38%) Cisco
7 3 (2.38%) JD Edwards
7 3 (2.38%) OpenText
7 3 (2.38%) Sun
8 2 (1.59%) IFS
8 2 (1.59%) SAP
9 1 (0.79%) Acronis
9 1 (0.79%) CommVault
9 1 (0.79%) Dell
9 1 (0.79%) Fidessa
9 1 (0.79%) Lotus
9 1 (0.79%) Reuters
9 1 (0.79%) ThinPrint
Edinburgh, Midlothian
Harvey Nash plc
Salary: £30000 per annum
Posted: 2 days ago
Edinburgh, Midlothian
Experis Ltd
Salary: £38000.00 - £40000.00 per annum
Posted: 3 days ago
Edinburgh, Midlothian
Lorien Resourcing
Salary: £23000 - £25000 per annum + Bonus + Pension + 25 Days Hol
Posted: 4 days ago
Edinburgh, Midlothian
McGregor Boyall
Salary: £20000 - £23000 per annum + Benefits
Posted: 4 days ago
Glasgow
Recruitment Genius Ltd
Salary: £20000 - £28000 per annum
Posted: 4 days ago
Bellshill
Lusona
Salary: £0 - £38,000 per year
Posted: 19 days ago