The statistics below represent IT jobs advertised across the Scotland region that had Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 21 February 2017 with a comparison to same period over 2 years.

3 months to
21 Feb 2017
Same period 2016 Same period 2015
Support Analyst
UK / Scotland
Rank 72 101 87
Rank change year-on-year
+29 -14
Permanent jobs requiring a Support Analyst 66 62 77
As % of all permanent IT jobs located in Scotland 2.87% 2.11% 2.45%
As % of the Job Titles category 2.99% 2.21% 2.57%
Number of salaries quoted 41 37 48
Median salary £27,500 £31,500 £30,000
Median salary % change year-on-year
-12.69% +5.00%
90% offered a salary of more than £21,500 £23,300 £20,500
10% offered a salary of more than £40,000 £38,500 £35,750
UK excluding London median salary £27,500 £28,500 £27,500
% change year-on-year
-3.50% +3.63%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Scotland region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Scotland
Permanent IT job ads with a match in the
Job Titles category
2208 2808 3000
As % of all permanent IT jobs located in Scotland 96.08% 95.74% 95.57%
Number of salaries quoted 1437 1821 1909
Median salary £42,500 £43,750 £42,500
Median salary % change year-on-year
-2.85% +2.94%
90% offered a salary of more than £28,000 £30,000 £28,500
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

Support Analyst
Jobs Demand Trend in Scotland

The demand trend of job ads across the Scotland region that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in Scotland

Support Analyst
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Scotland region.

Support Analyst Salary Trend in Scotland

Support Analyst
Salary Histogram in Scotland

This chart provides a salary histogram for IT jobs citing Support Analyst across the Scotland region over the 3 months to 21 February 2017.

Support Analyst Salary Histogram in Scotland

Support Analyst
Job Locations in Scotland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the Scotland region over the 3 months to 21 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh +17 29 £27,500 -4.34% 7
Glasgow +16 18 £28,000 -20.00% 3
West Lothian +2 5 £26,000 +1.96% 1
Fife +6 4 £35,000 -6.66%
Inverclyde 0 3 £38,000 +58.33%
South Lanarkshire - 2 £39,500 -
Scottish Borders - 2 £25,000 -
Highlands - 1 - -
Support Analyst
UK

Support Analyst Skill Set
Top 30 Related IT Skills in Scotland

For the 6 months to 21 February 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Scotland region featuring Support Analyst in the job title.

1 48 (41.74%) Windows
2 47 (40.87%) SQL
3 44 (38.26%) Microsoft
4 34 (29.57%) ITIL
5 31 (26.96%) SQL Server
6 29 (25.22%) Oracle
6 29 (25.22%) .NET
7 28 (24.35%) Active Directory
8 26 (22.61%) C#
8 26 (22.61%) Windows Server
9 25 (21.74%) MS Excel
10 23 (20.00%) Finance
11 21 (18.26%) MS Office
12 20 (17.39%) Windows Server 2008
12 20 (17.39%) Agile Software Development
13 19 (16.52%) TDD
14 18 (15.65%) PL/SQL
15 16 (13.91%) Windows Server 2012
16 13 (11.30%) Windows 7
17 12 (10.43%) SCCM
17 12 (10.43%) SLA
17 12 (10.43%) VPN
17 12 (10.43%) Analytical Skills
18 11 (9.57%) VMware
18 11 (9.57%) Incident Management
19 10 (8.70%) Enterprise Software
20 9 (7.83%) AngularJS
20 9 (7.83%) VMware Infrastructure
20 9 (7.83%) Asset Management
20 9 (7.83%) MS Exchange

Support Analyst Skill Set
Top Related IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (7.83%) MS Exchange
2 5 (4.35%) SharePoint
3 4 (3.48%) Exchange Server 2010
4 3 (2.61%) CMS
4 3 (2.61%) IIS
5 2 (1.74%) IBM Domino
5 2 (1.74%) JBoss
6 1 (0.87%) BizTalk Server
6 1 (0.87%) IBM Notes
6 1 (0.87%) Umbraco
Applications
1 25 (21.74%) MS Excel
2 21 (18.26%) MS Office
3 2 (1.74%) MS Project
Business Applications
1 4 (3.48%) Dynamics AX
2 3 (2.61%) Dynamics NAV
2 3 (2.61%) Fishtalk
2 3 (2.61%) Q-Pulse
3 2 (1.74%) JDE EnterpriseOne
3 2 (1.74%) Unit4 Business World
4 1 (0.87%) Oracle Applications
4 1 (0.87%) Oracle ERP
Cloud Services
1 4 (3.48%) Office 365
2 1 (0.87%) Azure Active Directory
2 1 (0.87%) Microsoft Azure
2 1 (0.87%) SaaS
Communications & Networking
1 12 (10.43%) VPN
2 6 (5.22%) LAN
3 5 (4.35%) DHCP
3 5 (4.35%) Firewall
3 5 (4.35%) TCP/IP
4 4 (3.48%) DNS
4 4 (3.48%) NAS
4 4 (3.48%) SAN
4 4 (3.48%) Skype
5 3 (2.61%) WAN
5 3 (2.61%) Wireless
6 2 (1.74%) ADSL
6 2 (1.74%) Network Security
7 1 (0.87%) GoToMeeting
7 1 (0.87%) Remote Desktop
7 1 (0.87%) VLAN
7 1 (0.87%) VoIP
7 1 (0.87%) WebEx
Database & Business Intelligence
1 31 (26.96%) SQL Server
2 6 (5.22%) Oracle Database
3 4 (3.48%) Relational Database
4 3 (2.61%) MySQL
4 3 (2.61%) Oracle Database 10g
4 3 (2.61%) Oracle9i Database
4 3 (2.61%) SQLBase
5 2 (1.74%) DB2
5 2 (1.74%) GIS
6 1 (0.87%) Crystal Reports
6 1 (0.87%) Data Warehouse
6 1 (0.87%) RDBMS
6 1 (0.87%) SQL Server 2008
6 1 (0.87%) SQL Server Analysis Services
6 1 (0.87%) SQL Server Integration Services
6 1 (0.87%) SQL Server Reporting Services
Development Applications
1 8 (6.96%) Team Foundation Server
1 8 (6.96%) Visual Studio
2 4 (3.48%) Oracle Forms
3 2 (1.74%) PowerBuilder
4 1 (0.87%) JIRA
4 1 (0.87%) Redmine
General
1 23 (20.00%) Finance
2 5 (4.35%) Banking
3 3 (2.61%) Legal
4 1 (0.87%) Front Office
4 1 (0.87%) German Language
4 1 (0.87%) Retail
Libraries, Frameworks & Software Standards
1 29 (25.22%) .NET
2 9 (7.83%) AngularJS
2 9 (7.83%) ASP.NET
3 8 (6.96%) .NET Framework
3 8 (6.96%) ASP.NET Web API
4 3 (2.61%) XML
5 2 (1.74%) CSS
5 2 (1.74%) HTML
5 2 (1.74%) Middleware
6 1 (0.87%) ASP.NET MVC
6 1 (0.87%) ASP.NET Web Forms
6 1 (0.87%) Classic ASP
6 1 (0.87%) J2EE
6 1 (0.87%) jQuery
6 1 (0.87%) NancyFx
6 1 (0.87%) Twitter Bootstrap
Miscellaneous
1 12 (10.43%) Analytical Skills
2 10 (8.70%) Enterprise Software
3 7 (6.09%) Computer Science
4 6 (5.22%) Data Centre
5 4 (3.48%) Fat Client
5 4 (3.48%) Fintech
5 4 (3.48%) Management Information System
5 4 (3.48%) Thin Client
6 3 (2.61%) iPhone
7 2 (1.74%) Blackberry
7 2 (1.74%) Driving Licence
7 2 (1.74%) PKI
7 2 (1.74%) Public Cloud
7 2 (1.74%) Video Conferencing
8 1 (0.87%) Client/Server
8 1 (0.87%) Clustering
8 1 (0.87%) EPoS
8 1 (0.87%) Mainframe
8 1 (0.87%) Replication
8 1 (0.87%) Security Operations Centre
Operating Systems
1 48 (41.74%) Windows
2 26 (22.61%) Windows Server
3 20 (17.39%) Windows Server 2008
4 16 (13.91%) Windows Server 2012
5 13 (11.30%) Windows 7
6 7 (6.09%) Linux
6 7 (6.09%) Windows Server 2003
7 5 (4.35%) Android
7 5 (4.35%) Unix
7 5 (4.35%) Windows XP
8 4 (3.48%) Windows 10
9 3 (2.61%) Windows Mobile
10 1 (0.87%) AIX
10 1 (0.87%) Apple iOS
10 1 (0.87%) Windows 8
Processes & Methodologies
1 34 (29.57%) ITIL
2 20 (17.39%) Agile Software Development
3 19 (16.52%) TDD
4 11 (9.57%) Incident Management
5 9 (7.83%) Asset Management
6 8 (6.96%) Continuous Integration
6 8 (6.96%) Scrum
6 8 (6.96%) Service Management
7 7 (6.09%) CRM
7 7 (6.09%) ERP
8 6 (5.22%) Infrastructure Management
8 6 (5.22%) Project Management
9 5 (4.35%) Business Intelligence
9 5 (4.35%) Root Cause Analysis
9 5 (4.35%) Stakeholder Management
10 4 (3.48%) DevOps
10 4 (3.48%) Mentoring
10 4 (3.48%) Problem Management
11 3 (2.61%) Compliance Management
11 3 (2.61%) Malware Detection/Protection
Programming Languages
1 47 (40.87%) SQL
2 26 (22.61%) C#
3 18 (15.65%) PL/SQL
4 7 (6.09%) Java
5 6 (5.22%) PowerShell
6 4 (3.48%) VBA
7 3 (2.61%) VB
7 3 (2.61%) VBScript
8 2 (1.74%) JavaScript
8 2 (1.74%) VB.NET
9 1 (0.87%) PHP
9 1 (0.87%) Python
9 1 (0.87%) T-SQL
9 1 (0.87%) VB6
Qualifications
1 8 (6.96%) Degree
2 2 (1.74%) DV Cleared
2 2 (1.74%) Microsoft Certification
2 2 (1.74%) Security Cleared
3 1 (0.87%) ITIL Certification
3 1 (0.87%) ITIL Foundation Certificate
3 1 (0.87%) MCSA
3 1 (0.87%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 12 (10.43%) SLA
2 3 (2.61%) ISO 9001
2 3 (2.61%) ISO/IEC 27001
3 2 (1.74%) Disclosure Scotland
4 1 (0.87%) HL7
System Software
1 28 (24.35%) Active Directory
2 9 (7.83%) VMware Infrastructure
3 4 (3.48%) Terminal Services
4 3 (2.61%) Hyper-V
4 3 (2.61%) Terminal Server
4 3 (2.61%) XenApp
5 2 (1.74%) Virtual Servers
6 1 (0.87%) Microsoft App-V
Systems Management
1 12 (10.43%) SCCM
2 4 (3.48%) DameWare
3 1 (0.87%) Microsoft Clustering
3 1 (0.87%) Puppet
3 1 (0.87%) SCOM
Vendors
1 44 (38.26%) Microsoft
2 29 (25.22%) Oracle
3 11 (9.57%) VMware
4 5 (4.35%) Citrix
5 4 (3.48%) Apple
6 3 (2.61%) Cisco
6 3 (2.61%) JD Edwards
7 2 (1.74%) CheckPoint
7 2 (1.74%) iManage
7 2 (1.74%) Interwoven
7 2 (1.74%) Lotus
7 2 (1.74%) MobileIron
8 1 (0.87%) Charles River
8 1 (0.87%) HP
8 1 (0.87%) Laserfiche
8 1 (0.87%) Salesforce.com
8 1 (0.87%) Thunderhead
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