The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Scotland region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 26 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
26 Jan 2015
Same period 2014 Same period 2013
Support Analyst
Rank 74 97 77
Rank change year-on-year
+23 -20
Permanent jobs requiring a Support Analyst 85 62 77
As % of all permanent IT jobs located in Scotland 2.74% 1.88% 2.60%
As % of the Job Titles category 2.91% 1.97% 2.70%
Number of salaries quoted 57 37 47
Average salary £30,000 £24,000 £30,000
Average salary % change year-on-year
+25.00% -20.00%
90% offered a salary of more than £21,100 £20,200 £23,100
10% offered a salary of more than £38,100 £36,000 £40,500
UK excluding London average salary £27,850 £28,000 £28,500
% change year-on-year
-0.53% -1.75%
Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Scotland region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Scotland
Permanent IT job ads with a match in the
Job Titles category
2925 3145 2850
As % of all permanent IT jobs located in Scotland 94.14% 95.39% 96.32%
Number of salaries quoted 1922 2030 1980
Average salary £42,500 £42,000 £40,000
Average salary % change year-on-year
+1.19% +5.00%
90% offered a salary of more than £28,500 £28,311 £25,000
10% offered a salary of more than £60,000 £57,500 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Scotland region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Scotland

Support Analyst
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Scotland region.

Support Analyst Salary Trend in Scotland

Support Analyst
Salary Histogram in Scotland

This chart provides a salary histogram for IT jobs citing Support Analyst across the Scotland region over the 3 months to 26 January 2015.

Support Analyst Salary Histogram in Scotland

Support Analyst
Job Locations in Scotland

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Scotland region over the 3 months to 26 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh +24 44 £30,000 +39.53% 4
Glasgow +21 28 £35,000 +27.27% 7
Fife +8 2 £23,750 - 1
Dundee +8 1 - -
North Lanarkshire -1 1 £24,500 -18.33% 1
West Lothian -6 1 £42,500 - 1
Scottish Borders - 1 £20,500 - 1
Perthshire - 1 - -
Stirling - 1 £28,000 - 1
Support Analyst
UK

Support Analyst
Top 30 Related IT Skills in Scotland

For the 6 months to 26 January 2015, IT jobs across the Scotland region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 101 (46.12%) Microsoft
2 99 (45.21%) Windows
3 94 (42.92%) Finance
4 84 (38.36%) SQL
5 80 (36.53%) ITIL
6 70 (31.96%) SQL Server
7 58 (26.48%) MS Excel
8 48 (21.92%) Oracle
9 47 (21.46%) Windows 7
10 45 (20.55%) Active Directory
11 43 (19.63%) Linux
11 43 (19.63%) UNIX
12 42 (19.18%) MS Office
13 37 (16.89%) C#
14 35 (15.98%) SharePoint
15 33 (15.07%) Java
15 33 (15.07%) SLA
15 33 (15.07%) Degree
16 32 (14.61%) .NET
17 30 (13.70%) MS Exchange
17 30 (13.70%) VMware
18 28 (12.79%) Cognos
19 26 (11.87%) Sybase
20 25 (11.42%) Windows Server 2003
20 25 (11.42%) VMware Infrastructure
21 22 (10.05%) VB
21 22 (10.05%) CRM
21 22 (10.05%) Disaster Recovery
22 21 (9.59%) HTML
23 20 (9.13%) PowerShell

Support Analyst
Top Related IT Skills in Scotland by Category

For the 6 months to 26 January 2015, IT jobs across the Scotland region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 35 (15.98%) SharePoint
2 30 (13.70%) MS Exchange
3 16 (7.31%) WebLogic
3 16 (7.31%) JBoss
4 13 (5.94%) CMS
5 8 (3.65%) WorkSite
6 7 (3.20%) Lync
6 7 (3.20%) Exchange Server 2010
6 7 (3.20%) IIS
7 5 (2.28%) Tomcat
8 3 (1.37%) Blackberry Enterprise Server
8 3 (1.37%) IBM HTTP Server
8 3 (1.37%) Exchange Server 2007
8 3 (1.37%) WebSphere Application Server
8 3 (1.37%) Apache
8 3 (1.37%) WebSphere
9 2 (0.91%) BizTalk Server
9 2 (0.91%) IBM Notes
9 2 (0.91%) Exchange Server 2003
10 1 (0.46%) Confluence
Applications
1 58 (26.48%) MS Excel
2 42 (19.18%) MS Office
3 6 (2.74%) MS PowerPoint
4 3 (1.37%) Spreadsheet
Business Applications
1 13 (5.94%) Dynamics CRM
2 4 (1.83%) SAP Oil and Gas
3 3 (1.37%) Markit EDM
4 2 (0.91%) Oracle Payables
4 2 (0.91%) Oracle Receivables
4 2 (0.91%) Oracle Cash Management
4 2 (0.91%) Oracle Assets
4 2 (0.91%) Oracle Internet Expenses
4 2 (0.91%) Oracle Subledger Accounting
4 2 (0.91%) Oracle General Ledger
4 2 (0.91%) Oracle EBS R12
4 2 (0.91%) Oracle iProcurement
4 2 (0.91%) Oracle EBS
4 2 (0.91%) Oracle Applications
5 1 (0.46%) MFGPRO
5 1 (0.46%) Movex
5 1 (0.46%) Infor M3
5 1 (0.46%) SAP FI
Cloud Services
1 2 (0.91%) Office 365
2 1 (0.46%) Taleo
Communications & Networking
1 17 (7.76%) LAN
1 17 (7.76%) Firewall
2 16 (7.31%) DMZ
2 16 (7.31%) WAN
3 15 (6.85%) DNS
3 15 (6.85%) Wi-Fi
4 12 (5.48%) SMTP
4 12 (5.48%) TCP/IP
5 11 (5.02%) FTP
5 11 (5.02%) HTTP
5 11 (5.02%) HTTPS
6 5 (2.28%) DHCP
7 4 (1.83%) VPN
7 4 (1.83%) SAN
8 3 (1.37%) Intrusion Detection
9 2 (0.91%) Cisco IPT
9 2 (0.91%) IP Telephony
9 2 (0.91%) Extranet
9 2 (0.91%) DDNS
9 2 (0.91%) VoIP
Database & Business Intelligence
1 70 (31.96%) SQL Server
2 19 (8.68%) Oracle Database
3 7 (3.20%) SQL Server 2008
4 5 (2.28%) SQL Server 2005
5 3 (1.37%) SQL Server 2012
5 3 (1.37%) Relational Database
6 2 (0.91%) MySQL
6 2 (0.91%) IDOL
6 2 (0.91%) DB2
6 2 (0.91%) DTS
7 1 (0.46%) RDBMS
7 1 (0.46%) Crystal Reports
7 1 (0.46%) SQL Server Integration Services
7 1 (0.46%) SQL Server Analysis Services
7 1 (0.46%) KDB
7 1 (0.46%) SQL Server Reporting Services
7 1 (0.46%) MaxDB
Development Applications
1 1 (0.46%) JIRA
General
1 94 (42.92%) Finance
2 16 (7.31%) Back Office
3 9 (4.11%) Banking
4 8 (3.65%) Investment Banking
4 8 (3.65%) Legal
5 6 (2.74%) Law
5 6 (2.74%) Marketing
6 4 (1.83%) Telecoms
7 3 (1.37%) Manufacturing
7 3 (1.37%) Electronics
7 3 (1.37%) Automotive
8 2 (0.91%) Billing
8 2 (0.91%) General Ledger
9 1 (0.46%) Retail
Libraries, Frameworks & Software Standards
1 32 (14.61%) .NET
2 21 (9.59%) HTML
3 17 (7.76%) JSP
4 15 (6.85%) SOAP
5 13 (5.94%) Struts
5 13 (5.94%) Hibernate
5 13 (5.94%) JSF
5 13 (5.94%) jQuery
5 13 (5.94%) JBoss Seam
5 13 (5.94%) Java EE 5
5 13 (5.94%) RichFaces
5 13 (5.94%) REST
5 13 (5.94%) JAX-RS
6 10 (4.57%) XML
7 6 (2.74%) CSS
7 6 (2.74%) WebSphere Message Broker
8 5 (2.28%) .NET Framework
9 4 (1.83%) ASP.NET
9 4 (1.83%) Web Services
10 3 (1.37%) XSLT
Miscellaneous
1 17 (7.76%) Analytical Skills
2 9 (4.11%) Blackberry
3 5 (2.28%) Computer Science
4 4 (1.83%) Management Information System
5 3 (1.37%) DTV
5 3 (1.37%) Derivative
5 3 (1.37%) DataPower
6 2 (0.91%) Mathematics
6 2 (0.91%) CMDB
6 2 (0.91%) Video Conferencing
6 2 (0.91%) Reference Data
6 2 (0.91%) iPhone
6 2 (0.91%) Equities
6 2 (0.91%) Credit Derivative
7 1 (0.46%) PDA
7 1 (0.46%) Replication
7 1 (0.46%) Client/Server
7 1 (0.46%) PMI
7 1 (0.46%) Thin Client
7 1 (0.46%) Wiki
Operating Systems
1 99 (45.21%) Windows
2 47 (21.46%) Windows 7
3 43 (19.63%) UNIX
3 43 (19.63%) Linux
4 25 (11.42%) Windows Server 2003
5 18 (8.22%) Windows Server 2008
6 14 (6.39%) Windows XP
6 14 (6.39%) Windows Server 2012
7 11 (5.02%) Solaris
7 11 (5.02%) Red Hat Enterprise Linux
8 8 (3.65%) AIX
9 3 (1.37%) CentOS
10 2 (0.91%) Ubuntu
10 2 (0.91%) Windows Phone
11 1 (0.46%) Windows Vista
11 1 (0.46%) Android
11 1 (0.46%) Windows 2000 Server
11 1 (0.46%) Apple iOS
11 1 (0.46%) Windows 8
11 1 (0.46%) SUSE
Processes & Methodologies
1 80 (36.53%) ITIL
2 22 (10.05%) CRM
2 22 (10.05%) Disaster Recovery
3 18 (8.22%) Change Management
3 18 (8.22%) Release Management
4 17 (7.76%) Business Intelligence
5 13 (5.94%) Project Management
6 9 (4.11%) Asset Management
6 9 (4.11%) Problem Management
6 9 (4.11%) Performance Monitoring
7 8 (3.65%) Migration
8 7 (3.20%) Service Delivery
9 6 (2.74%) Service Management
9 6 (2.74%) Data Modelling
9 6 (2.74%) E-Commerce
9 6 (2.74%) Coaching
9 6 (2.74%) Digital Marketing
10 5 (2.28%) Mentoring
10 5 (2.28%) Capacity Management
10 5 (2.28%) ERP
Programming Languages
1 84 (38.36%) SQL
2 37 (16.89%) C#
3 33 (15.07%) Java
4 22 (10.05%) VB
5 20 (9.13%) PowerShell
6 18 (8.22%) VBA
6 18 (8.22%) JavaScript
7 16 (7.31%) Shell Script
8 13 (5.94%) PL/SQL
9 10 (4.57%) T-SQL
10 8 (3.65%) C++
11 7 (3.20%) Perl
12 2 (0.91%) Bash Shell
12 2 (0.91%) Python
12 2 (0.91%) VB.NET
13 1 (0.46%) ABAP
13 1 (0.46%) sed
13 1 (0.46%) Korn
13 1 (0.46%) PHP
Qualifications
1 33 (15.07%) Degree
2 11 (5.02%) MCP
3 7 (3.20%) Cisco Certification
4 6 (2.74%) Microsoft Certification
4 6 (2.74%) HND
5 4 (1.83%) ITIL Certification
6 3 (1.37%) MCSE
7 2 (0.91%) Security Cleared
7 2 (0.91%) ITIL Foundation Certificate
7 2 (0.91%) CCNA
8 1 (0.46%) CCENT
8 1 (0.46%) PMI Certification
8 1 (0.46%) MOS
8 1 (0.46%) MCDST
8 1 (0.46%) CIPD
8 1 (0.46%) CCNP
8 1 (0.46%) PRINCE2 Certification
8 1 (0.46%) A+ Certification
Quality Assurance & Compliance
1 33 (15.07%) SLA
2 12 (5.48%) ISO/IEC 27001
3 3 (1.37%) QA
4 1 (0.46%) ISO 9001
System Software
1 45 (20.55%) Active Directory
2 25 (11.42%) VMware Infrastructure
3 8 (3.65%) VMware ESX
4 6 (2.74%) Hyper-V
5 2 (0.91%) VMware ESXi
6 1 (0.46%) Microsoft App-V
6 1 (0.46%) XenApp
6 1 (0.46%) XenDesktop
Systems Management
1 9 (4.11%) Control-M
2 7 (3.20%) NetBackup
3 6 (2.74%) HP SIM
4 2 (0.91%) Systems Management Server (SMS)
4 2 (0.91%) SCCM
5 1 (0.46%) SCOM
5 1 (0.46%) McAfee ePO
5 1 (0.46%) Business Desktop Deployment
5 1 (0.46%) Nagios
Vendors
1 101 (46.12%) Microsoft
2 48 (21.92%) Oracle
3 30 (13.70%) VMware
4 28 (12.79%) Cognos
5 26 (11.87%) Sybase
6 13 (5.94%) Red Hat
7 11 (5.02%) HP
8 10 (4.57%) Cisco
9 7 (3.20%) BMC
9 7 (3.20%) Informatica
9 7 (3.20%) SolarWinds
10 5 (2.28%) Veritas
10 5 (2.28%) Citrix
10 5 (2.28%) SAP
11 3 (1.37%) IBM
11 3 (1.37%) Interwoven
11 3 (1.37%) Fidessa
11 3 (1.37%) Bloomberg
11 3 (1.37%) thinkFolio
12 2 (0.91%) Twitter
Edinburgh, Midlothian
Net Talent
Posted: 15 hours ago
Glasgow, Lanarkshire
Cathcart Associates
Salary: Excellent Salary + Benefits
Posted: 2 days ago
Falkirk, Stirlingshire
Nigel Frank International Ltd
Salary: £35000 - £40000 per annum + plus bonus, pension, health, flexitime
Posted: 3 days ago
Glasgow
Cathcart Associates
Salary: £18000 - £22000 per annum + Good On Call + Benefits
Posted: 4 days ago
Edinburgh, Midlothian
Informatiq Consulting
Salary: £Competitive Salary + bonus + benefits
Posted: 4 days ago
Fife
Hays IT - Uk Posting account
Posted: 4 days ago
Glasgow, Lanarkshire
CDK Group
Salary: Competitive
Posted: 11 days ago
Bellshill
Recruitment Genius
Posted: 12 days ago
Edinburgh
Huxley Banking & Financial Services
Salary: £45000 - £55000 per annum + PACKAGE
Posted: 12 days ago
Glasgow
Claremont Consulting Limited
Salary: £0.00 per annum
Posted: 13 days ago
Glasgow
Insource
Salary: £20,000 - £27,000 per year
Posted: 17 days ago
Glasgow, Scotland, United Kingdom
CDK Group
Salary: Competitive
Posted: 18 days ago
Galashiels
Cathcart Associates
Salary: £16000 - £25000 per annum + Benefits
Posted: 18 days ago
Glasgow
Hays IT - Uk Posting account
Salary: £16000.00 - £18000.00 per annum
Posted: 20 days ago