The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Scotland region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 3 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Jul 2015
Same period 2014 Same period 2013
Support Analyst
Rank 116 77 60
Rank change year-on-year
-39 -17
Permanent jobs requiring a Support Analyst 53 107 113
As % of all permanent IT jobs located in Scotland 1.66% 2.88% 3.51%
As % of the Job Titles category 1.78% 3.03% 3.66%
Number of salaries quoted 34 61 59
Average salary £26,750 £30,000 £30,000
Average salary % change year-on-year
-10.83% -
90% offered a salary of more than £21,650 £22,550 £21,000
10% offered a salary of more than £37,500 £47,400 £36,000
UK excluding London average salary £27,500 £27,500 £27,523
% change year-on-year
- -0.08%
Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Scotland region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Scotland
Permanent IT job ads with a match in the
Job Titles category
2981 3536 3091
As % of all permanent IT jobs located in Scotland 93.51% 95.10% 95.93%
Number of salaries quoted 1926 2328 2011
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £27,500 £27,500 £28,000
10% offered a salary of more than £60,000 £55,000 £57,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Scotland region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Scotland

Support Analyst
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Scotland region.

Support Analyst Salary Trend in Scotland

Support Analyst
Salary Histogram in Scotland

This chart provides a salary histogram for IT jobs citing Support Analyst across the Scotland region over the 3 months to 3 July 2015.

Support Analyst Salary Histogram in Scotland

Support Analyst
Job Locations in Scotland

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Scotland region over the 3 months to 3 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Glasgow -15 23 £27,500 +10.00% 4
Edinburgh -16 19 £25,000 -41.17% 8
Fife - 3 £26,000 -
Falkirk - 3 - -
Aberdeen +17 1 £40,000 +45.45% 1
Argyll and Bute -2 1 £27,500 -
Stirling -8 1 - -
West Lothian - 1 £27,500 - 1
East Ayrshire - 1 £23,500 -
Support Analyst
UK

Support Analyst
Top 30 Related IT Skills in Scotland

For the 6 months to 3 July 2015, IT jobs across the Scotland region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 61 (50.41%) Windows
2 52 (42.98%) Microsoft
3 43 (35.54%) SQL
4 39 (32.23%) Finance
5 33 (27.27%) MS Excel
6 29 (23.97%) MS Office
6 29 (23.97%) Linux
7 27 (22.31%) Active Directory
8 24 (19.83%) ITIL
8 24 (19.83%) SQL Server
8 24 (19.83%) Degree
9 23 (19.01%) Windows 7
9 23 (19.01%) MS Exchange
10 21 (17.36%) Oracle
11 17 (14.05%) SLA
12 15 (12.40%) UNIX
12 15 (12.40%) VMware
13 14 (11.57%) VMware Infrastructure
13 14 (11.57%) Relational Database
14 13 (10.74%) Windows XP
14 13 (10.74%) Sybase
15 12 (9.92%) Java
15 12 (9.92%) Control-M
16 11 (9.09%) Shell Script
16 11 (9.09%) Perl
16 11 (9.09%) ERP
16 11 (9.09%) Windows Server 2008
17 10 (8.26%) Red Hat Enterprise Linux
17 10 (8.26%) Asset Management
18 9 (7.44%) HND

Support Analyst
Top Related IT Skills in Scotland by Category

For the 6 months to 3 July 2015, IT jobs across the Scotland region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 23 (19.01%) MS Exchange
2 5 (4.13%) WorkSite
3 4 (3.31%) Exchange Server 2007
3 4 (3.31%) JBoss
3 4 (3.31%) Tomcat
4 3 (2.48%) Exchange Server 2010
5 2 (1.65%) Apache
5 2 (1.65%) SharePoint
5 2 (1.65%) WebSphere
6 1 (0.83%) GroupWise
6 1 (0.83%) Blackberry Enterprise Server
6 1 (0.83%) MQSeries
6 1 (0.83%) SharePoint 2013
6 1 (0.83%) Exchange Server 2013
6 1 (0.83%) Lync
Applications
1 33 (27.27%) MS Excel
2 29 (23.97%) MS Office
3 6 (4.96%) MS PowerPoint
4 1 (0.83%) MS Visio
Business Applications
1 3 (2.48%) Dynamics NAV
1 3 (2.48%) Markit EDM
2 2 (1.65%) thinkFolio
2 2 (1.65%) Dynamics AX
3 1 (0.83%) Dynamics GP
3 1 (0.83%) JDE EnterpriseOne
Cloud Services
1 2 (1.65%) Office 365
2 1 (0.83%) Cloud Computing
2 1 (0.83%) SaaS
Communications & Networking
1 8 (6.61%) VPN
2 5 (4.13%) LAN
2 5 (4.13%) WAN
3 4 (3.31%) DNS
3 4 (3.31%) Firewall
4 3 (2.48%) 3G
4 3 (2.48%) DHCP
4 3 (2.48%) ADSL
4 3 (2.48%) Broadband
5 2 (1.65%) LDAP
5 2 (1.65%) VoIP
5 2 (1.65%) Wi-Fi
6 1 (0.83%) Intrusion Detection
6 1 (0.83%) VLAN
6 1 (0.83%) Unified Communications
6 1 (0.83%) Multicast
6 1 (0.83%) SAN
6 1 (0.83%) TCP/IP
6 1 (0.83%) PSTN
Database & Business Intelligence
1 24 (19.83%) SQL Server
2 14 (11.57%) Relational Database
3 7 (5.79%) RDBMS
4 3 (2.48%) SQL Server 2008
5 2 (1.65%) SQL Server 2012
5 2 (1.65%) Spotfire
5 2 (1.65%) KDB
5 2 (1.65%) Crystal Reports
6 1 (0.83%) MySQL
6 1 (0.83%) DB2
6 1 (0.83%) DataStage
6 1 (0.83%) SQL Server Reporting Services
6 1 (0.83%) SQL Server 2005
General
1 39 (32.23%) Finance
2 7 (5.79%) Banking
3 4 (3.31%) Investment Banking
3 4 (3.31%) Marketing
3 4 (3.31%) Automotive
4 2 (1.65%) Manufacturing
4 2 (1.65%) Back Office
5 1 (0.83%) Telecoms
5 1 (0.83%) Aerospace
5 1 (0.83%) Advertising
5 1 (0.83%) Law
5 1 (0.83%) Legal
Libraries, Frameworks & Software Standards
1 8 (6.61%) .NET
2 5 (4.13%) ASP.NET
3 3 (2.48%) ASP.NET MVC
4 2 (1.65%) JSP
4 2 (1.65%) Servlets
4 2 (1.65%) J2EE
4 2 (1.65%) .NET Framework
4 2 (1.65%) FIX Protocol
5 1 (0.83%) XML
5 1 (0.83%) ODBC
Miscellaneous
1 6 (4.96%) Analytical Skills
2 5 (4.13%) Computer Science
3 3 (2.48%) Enterprise Software
4 2 (1.65%) Visualisation
4 2 (1.65%) Equities
4 2 (1.65%) Derivative
4 2 (1.65%) EPoS
4 2 (1.65%) Blackberry
5 1 (0.83%) Management Information System
5 1 (0.83%) Streaming Video
5 1 (0.83%) Video Conferencing
5 1 (0.83%) iPhone
5 1 (0.83%) iPad
5 1 (0.83%) HP Storage
5 1 (0.83%) Data Structures
5 1 (0.83%) Data Centre
Operating Systems
1 61 (50.41%) Windows
2 29 (23.97%) Linux
3 23 (19.01%) Windows 7
4 15 (12.40%) UNIX
5 13 (10.74%) Windows XP
6 11 (9.09%) Windows Server 2008
7 10 (8.26%) Red Hat Enterprise Linux
8 9 (7.44%) Windows Server 2003
9 8 (6.61%) Windows Server 2012
10 7 (5.79%) AIX
11 6 (4.96%) Solaris
12 2 (1.65%) Mac OS X
12 2 (1.65%) Windows Mobile
13 1 (0.83%) Windows Vista
13 1 (0.83%) Ubuntu
13 1 (0.83%) Windows 8
13 1 (0.83%) CentOS
Processes & Methodologies
1 24 (19.83%) ITIL
2 11 (9.09%) ERP
3 10 (8.26%) Asset Management
4 9 (7.44%) Change Management
5 8 (6.61%) Incident Management
5 8 (6.61%) Root Cause Analysis
5 8 (6.61%) Mentoring
6 7 (5.79%) Disaster Recovery
7 6 (4.96%) CRM
7 6 (4.96%) Release Management
7 6 (4.96%) Coaching
8 5 (4.13%) Patch Management
8 5 (4.13%) Problem Management
9 4 (3.31%) Digital Marketing
9 4 (3.31%) Content Management
9 4 (3.31%) Project Management
10 3 (2.48%) ETL
10 3 (2.48%) Migration
10 3 (2.48%) MVC
10 3 (2.48%) Investment Management
Programming Languages
1 43 (35.54%) SQL
2 12 (9.92%) Java
3 11 (9.09%) Perl
3 11 (9.09%) Shell Script
4 8 (6.61%) C#
5 6 (4.96%) Bash Shell
6 5 (4.13%) Korn
7 4 (3.31%) PL/SQL
8 3 (2.48%) C++
9 2 (1.65%) T-SQL
9 2 (1.65%) PowerShell
9 2 (1.65%) Python
10 1 (0.83%) VB
10 1 (0.83%) VBA
10 1 (0.83%) Delphi
Qualifications
1 24 (19.83%) Degree
2 9 (7.44%) HND
3 6 (4.96%) Cisco Certification
3 6 (4.96%) Microsoft Certification
4 4 (3.31%) MCSE
4 4 (3.31%) HNC
4 4 (3.31%) ITIL Certification
5 2 (1.65%) CCNP
5 2 (1.65%) CCNA
5 2 (1.65%) MCDST
5 2 (1.65%) ITIL Foundation Certificate
6 1 (0.83%) MCITP
6 1 (0.83%) Security Cleared
6 1 (0.83%) MOS
6 1 (0.83%) MCP
6 1 (0.83%) MCSA
6 1 (0.83%) PRINCE2 Certification
6 1 (0.83%) A+ Certification
Quality Assurance & Compliance
1 17 (14.05%) SLA
2 4 (3.31%) QA
3 2 (1.65%) ISO/IEC 27001
4 1 (0.83%) ISO 9000
4 1 (0.83%) ISO 9001
System Software
1 27 (22.31%) Active Directory
2 14 (11.57%) VMware Infrastructure
3 6 (4.96%) VMware ESX
4 3 (2.48%) Hyper-V
5 1 (0.83%) XenApp
5 1 (0.83%) vSphere
Systems Management
1 12 (9.92%) Control-M
2 6 (4.96%) HP SIM
3 5 (4.13%) NetBackup
4 4 (3.31%) ITRS Geneos
5 2 (1.65%) SCCM
5 2 (1.65%) SCOM
5 2 (1.65%) Foglight
5 2 (1.65%) Systems Management Server (SMS)
6 1 (0.83%) WSUS
6 1 (0.83%) Business Desktop Deployment
6 1 (0.83%) McAfee ePO
Vendors
1 52 (42.98%) Microsoft
2 21 (17.36%) Oracle
3 15 (12.40%) VMware
4 13 (10.74%) Sybase
5 9 (7.44%) Red Hat
6 8 (6.61%) Cisco
7 7 (5.79%) HP
8 6 (4.96%) Informatica
9 5 (4.13%) BMC
9 5 (4.13%) SolarWinds
9 5 (4.13%) Veritas
10 4 (3.31%) Citrix
11 2 (1.65%) Sun
11 2 (1.65%) Fidessa
11 2 (1.65%) Cognos
11 2 (1.65%) Bloomberg
11 2 (1.65%) Twitter
12 1 (0.83%) Hyland
12 1 (0.83%) Altiris
12 1 (0.83%) Google
Scotland
Harvey Nash plc
Salary: £25000 - £30000 per annum
Posted: 2 days ago
Selkirk, Selkirkshire
Harvey Nash plc
Salary: £15000 - £25000 per annum
Posted: 2 days ago
Edinburgh, Midlothian
Harvey Nash plc
Salary: £17000 - £18000 per annum + excellent benefits
Posted: 2 days ago
Edinburgh, Midlothian
Harvey Nash plc
Salary: £17000 - £20000 per annum
Posted: 2 days ago
Edinburgh
Capita - ITIN
Salary: £20000.00 - £25000.00 per annum
Posted: 3 days ago
Edinburgh, Midlothian
Lorien Resourcing
Salary: Negotiable plus package
Posted: 5 days ago
Edinburgh, Midlothian, Scotland (EH3)
Guru Careers
Salary: £20 - 30k + Benefits
Posted: 18 days ago
Glasgow
Cathcart Associates
Salary: £20000 - £24000 per annum + Benefits
Posted: 19 days ago
Edinburgh, Midlothian
CGI
Salary: £25000 - £30000 per annum + Benefits
Posted: 23 days ago
Edinburgh
Net Talent
Posted: 24 days ago
Edinburgh
Cathcart Associates
Salary: £20000 - £30000 per annum + Good Benefits Package
Posted: 26 days ago
Glasgow
Cathcart Associates
Posted: 26 days ago
Livingston
Hays IT - Uk Posting account
Salary: £20000.00 - £35000.00 per annum + DOE
Posted: 26 days ago