The statistics below represent IT jobs advertised across the Scotland region that had Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 28 August 2016 with a comparison to same period over 2 years.

3 months to
28 Aug 2016
Same period 2015 Same period 2014
Support Analyst
Rank 86 108 62
Rank change year-on-year
+22 -46
Permanent jobs requiring a Support Analyst 64 58 126
As % of all permanent IT jobs located in Scotland 2.33% 1.78% 3.40%
As % of the Job Titles category 2.43% 1.86% 3.52%
Number of salaries quoted 52 37 61
Median salary £29,500 £25,000 £33,250
Median salary % change year-on-year
+18.00% -24.81%
90% offered a salary of more than £21,750 £17,000 £21,550
10% offered a salary of more than £42,500 £43,500 £45,000
UK excluding London median salary £28,500 £28,500 £27,500
% change year-on-year
- +3.63%
Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Scotland region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Scotland
Permanent IT job ads with a match in the
Job Titles category
2634 3119 3576
As % of all permanent IT jobs located in Scotland 95.89% 95.47% 96.57%
Number of salaries quoted 1606 2002 2294
Median salary £44,500 £42,500 £40,000
Median salary % change year-on-year
+4.70% +6.25%
90% offered a salary of more than £27,500 £28,000 £27,500
10% offered a salary of more than £62,500 £57,500 £60,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Support Analyst
Jobs Demand Trend in Scotland

The demand trend of job ads across the Scotland region that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in Scotland

Support Analyst
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Scotland region.

Support Analyst Salary Trend in Scotland

Support Analyst
Salary Histogram in Scotland

This chart provides a salary histogram for IT jobs citing Support Analyst across the Scotland region over the 3 months to 28 August 2016.

Support Analyst Salary Histogram in Scotland

Support Analyst
Job Locations in Scotland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the Scotland region over the 3 months to 28 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh +8 25 £38,750 +93.75% 3
Glasgow +5 18 £26,250 -30.00%
West Lothian +12 8 £28,500 +3.63% 2
Fife +2 5 £27,500 +5.76%
Renfrewshire - 4 £22,750 -
Stirling +14 2 £32,500 -
Aberdeen -1 1 £24,500 +6.52%
South Lanarkshire - 1 £30,000 -
Support Analyst
UK

Support Analyst Skill Set
Top 30 Related IT Skills in Scotland

For the 6 months to 28 August 2016, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Scotland region featuring Support Analyst in the job title.

1 54 (41.86%) SQL
2 47 (36.43%) Microsoft
3 40 (31.01%) Finance
4 38 (29.46%) Windows
5 25 (19.38%) ITIL
5 25 (19.38%) Oracle
6 24 (18.60%) MS Excel
7 22 (17.05%) SQL Server
8 21 (16.28%) Active Directory
9 19 (14.73%) Windows Server
10 17 (13.18%) Analytical Skills
10 17 (13.18%) Degree
11 16 (12.40%) SharePoint
11 16 (12.40%) MS Office
12 15 (11.63%) Incident Management
12 15 (11.63%) Windows Server 2008
13 14 (10.85%) VMware
14 13 (10.08%) Unix
14 13 (10.08%) CRM
15 12 (9.30%) C#
15 12 (9.30%) Banking
15 12 (9.30%) Windows 7
16 11 (8.53%) PL/SQL
16 11 (8.53%) .NET
16 11 (8.53%) SLA
16 11 (8.53%) Windows Server 2012
17 10 (7.75%) PRINCE2
17 10 (7.75%) Linux
17 10 (7.75%) Citrix
18 9 (6.98%) Windows Server 2003

Support Analyst Skill Set
Top Related IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (12.40%) SharePoint
2 5 (3.88%) MS Exchange
3 3 (2.33%) IBM Domino
3 3 (2.33%) IBM Notes
4 2 (1.55%) Exchange Server 2010
4 2 (1.55%) IIS
5 1 (0.78%) Apache
5 1 (0.78%) Blackberry Enterprise Server
5 1 (0.78%) CMS
5 1 (0.78%) Exchange Server 2003
5 1 (0.78%) JBoss
5 1 (0.78%) Oracle Workflow
5 1 (0.78%) SAS
Applications
1 24 (18.60%) MS Excel
2 16 (12.40%) MS Office
3 7 (5.43%) MS Project
4 6 (4.65%) MS PowerPoint
4 6 (4.65%) MS Visio
Business Applications
1 4 (3.10%) Oracle ERP
1 4 (3.10%) Remedy ITSM
2 3 (2.33%) Oracle EBS
2 3 (2.33%) Sage CRM
2 3 (2.33%) Unit4 Business World
3 2 (1.55%) LatentZero
3 2 (1.55%) Markit EDM
3 2 (1.55%) Oracle EBS R12
3 2 (1.55%) thinkFolio
4 1 (0.78%) Dynamics CRM
4 1 (0.78%) Hi Portfolio
4 1 (0.78%) Hyperion Planning
4 1 (0.78%) JDE EnterpriseOne
4 1 (0.78%) LongView
4 1 (0.78%) Oracle 11i
4 1 (0.78%) Oracle Applications
4 1 (0.78%) Oracle HRMS
4 1 (0.78%) Oracle Payroll
Cloud Services
1 4 (3.10%) Office 365
2 2 (1.55%) Microsoft Azure
Communications & Networking
1 6 (4.65%) DNS
2 5 (3.88%) Firewall
3 4 (3.10%) DHCP
3 4 (3.10%) NAS
3 4 (3.10%) SAN
4 2 (1.55%) Internet
4 2 (1.55%) LAN
4 2 (1.55%) TCP/IP
4 2 (1.55%) VoIP
4 2 (1.55%) WAN
4 2 (1.55%) Wireless
5 1 (0.78%) Intrusion Detection
Database & Business Intelligence
1 22 (17.05%) SQL Server
2 6 (4.65%) RDBMS
2 6 (4.65%) Relational Database
3 4 (3.10%) BusinessObjects
3 4 (3.10%) Data Mining
3 4 (3.10%) Oracle BI EE
3 4 (3.10%) Oracle Database
3 4 (3.10%) Oracle Database 10g
3 4 (3.10%) Oracle9i Database
4 3 (2.33%) Crystal Reports
4 3 (2.33%) MS Access
4 3 (2.33%) SQL Server 2008
4 3 (2.33%) SQL Server 2012
4 3 (2.33%) SQL Server Reporting Services
5 2 (1.55%) Oracle ODI
5 2 (1.55%) SQL Server 2014
5 2 (1.55%) SQL Server Integration Services
6 1 (0.78%) DB2
6 1 (0.78%) GIS
6 1 (0.78%) SQL Server 2005
Development Applications
1 8 (6.20%) Oracle Forms
2 4 (3.10%) Maven
2 4 (3.10%) MSBuild
3 1 (0.78%) InstallShield
3 1 (0.78%) MSI
3 1 (0.78%) PowerBuilder
General
1 40 (31.01%) Finance
2 12 (9.30%) Banking
3 8 (6.20%) Retail
4 7 (5.43%) Investment Banking
5 6 (4.65%) Financial Institution
6 5 (3.88%) Front Office
6 5 (3.88%) Pharmaceutical
7 2 (1.55%) Legal
8 1 (0.78%) French Language
8 1 (0.78%) German Language
8 1 (0.78%) Local Government
8 1 (0.78%) Polish Language
8 1 (0.78%) Telecoms
Libraries, Frameworks & Software Standards
1 11 (8.53%) .NET
2 5 (3.88%) XML
3 4 (3.10%) ASP.NET
4 3 (2.33%) CGI
5 2 (1.55%) Middleware
6 1 (0.78%) Web Services
Miscellaneous
1 17 (13.18%) Analytical Skills
2 8 (6.20%) Data Centre
3 5 (3.88%) Driving Licence
3 5 (3.88%) Fintech
4 4 (3.10%) Enterprise Software
4 4 (3.10%) Fixed Income
4 4 (3.10%) Management Information System
4 4 (3.10%) Reference Data
5 3 (2.33%) Clustering
5 3 (2.33%) Data Integration
6 2 (1.55%) Computer Science
6 2 (1.55%) Credit Risk
6 2 (1.55%) LIMS
6 2 (1.55%) Mainframe
6 2 (1.55%) Statistics
7 1 (0.78%) Blackberry
7 1 (0.78%) EPoS
7 1 (0.78%) Fat Client
7 1 (0.78%) Thin Client
7 1 (0.78%) Video Conferencing
Operating Systems
1 38 (29.46%) Windows
2 19 (14.73%) Windows Server
3 15 (11.63%) Windows Server 2008
4 13 (10.08%) Unix
5 12 (9.30%) Windows 7
6 11 (8.53%) Windows Server 2012
7 10 (7.75%) Linux
8 9 (6.98%) Windows Server 2003
9 6 (4.65%) Windows XP
Processes & Methodologies
1 25 (19.38%) ITIL
2 15 (11.63%) Incident Management
3 13 (10.08%) CRM
4 10 (7.75%) PRINCE2
5 9 (6.98%) Asset Management
5 9 (6.98%) ERP
5 9 (6.98%) Project Management
6 7 (5.43%) Investment Management
6 7 (5.43%) ITIL V3
6 7 (5.43%) Problem Management
6 7 (5.43%) Stakeholder Management
7 6 (4.65%) Business Analysis
7 6 (4.65%) Change Management
7 6 (4.65%) Mentoring
7 6 (4.65%) Project Planning
7 6 (4.65%) Regulatory Compliance
7 6 (4.65%) SDLC
7 6 (4.65%) Time Management
8 5 (3.88%) Migration
8 5 (3.88%) Risk Assessment
Programming Languages
1 54 (41.86%) SQL
2 12 (9.30%) C#
3 11 (8.53%) PL/SQL
4 5 (3.88%) Java
4 5 (3.88%) Perl
4 5 (3.88%) Python
4 5 (3.88%) VBA
5 4 (3.10%) COBOL
5 4 (3.10%) Shell Script
6 3 (2.33%) VB.NET
7 1 (0.78%) C
7 1 (0.78%) C++
7 1 (0.78%) VB
Qualifications
1 17 (13.18%) Degree
2 7 (5.43%) SC Cleared
2 7 (5.43%) Security Cleared
3 3 (2.33%) Microsoft Certification
4 1 (0.78%) BPSS Clearance
4 1 (0.78%) HND
4 1 (0.78%) ITIL Foundation Certificate
4 1 (0.78%) MCITP
4 1 (0.78%) MCP
4 1 (0.78%) MCSA
4 1 (0.78%) MCSE
4 1 (0.78%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 11 (8.53%) SLA
2 1 (0.78%) Disclosure Scotland
2 1 (0.78%) QA
System Software
1 21 (16.28%) Active Directory
2 9 (6.98%) Hyper-V
3 7 (5.43%) VMware Infrastructure
4 4 (3.10%) XenApp
5 2 (1.55%) Terminal Server
6 1 (0.78%) Firmware
6 1 (0.78%) Squid
6 1 (0.78%) Terminal Services
6 1 (0.78%) Virtual Desktop
Systems Management
1 3 (2.33%) Microsoft Clustering
1 3 (2.33%) SCCM
2 2 (1.55%) Puppet
Vendors
1 47 (36.43%) Microsoft
2 25 (19.38%) Oracle
3 14 (10.85%) VMware
4 10 (7.75%) Citrix
5 9 (6.98%) Charles River
6 4 (3.10%) AppSense
6 4 (3.10%) Cisco
6 4 (3.10%) Remedy
6 4 (3.10%) Sage
7 3 (2.33%) JD Edwards
7 3 (2.33%) Lotus
7 3 (2.33%) Northgate
8 2 (1.55%) Avaya
8 2 (1.55%) HP
8 2 (1.55%) Hyperion
8 2 (1.55%) Informatica
8 2 (1.55%) Intel
8 2 (1.55%) OpenText
9 1 (0.78%) Apple
9 1 (0.78%) Dell
Edinburgh, Midlothian
ARC IT Recruitment Ltd
Salary: £40,000 + Benefits
Posted: Yesterday
Scotland
Hewlett Packard Enterprise
Posted: 2 days ago
Edinburgh & Lothians
Meraki Talent Ltd
Salary: Excellent plus bonus and benefits
Posted: 3 days ago
Livingston
Williams Lea Tag
Salary: £25,000 - £30,000 per year
Posted: 9 days ago
Livingston
Hays Specialist Recruitment Ltd
Salary: £22000.00 - £35000.00 per annum
Posted: 16 days ago
Edinburgh, Midlothian
CGI
Salary: £25000 - £40000 per annum + benefits
Posted: 13 days ago