The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Scotland region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 26 February 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
26 Feb 2015
Same period 2014 Same period 2013
Support Analyst
Rank 84 109 69
Rank change year-on-year
+25 -40
Permanent jobs requiring a Support Analyst 74 61 91
As % of all permanent IT jobs located in Scotland 2.40% 1.77% 3.06%
As % of the Job Titles category 2.55% 1.85% 3.23%
Number of salaries quoted 45 36 60
Average salary £30,000 £25,750 £30,000
Average salary % change year-on-year
+16.50% -14.16%
90% offered a salary of more than £20,500 £18,500 £22,500
10% offered a salary of more than £35,000 £36,750 £37,600
UK excluding London average salary £27,500 £28,000 £28,000
% change year-on-year
-1.78% -
Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Scotland region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Scotland
Permanent IT job ads with a match in the
Job Titles category
2898 3299 2821
As % of all permanent IT jobs located in Scotland 94.06% 95.46% 94.98%
Number of salaries quoted 1844 2158 1816
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £28,500 £27,500 £25,000
10% offered a salary of more than £60,000 £58,700 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Scotland region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Scotland

Support Analyst
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Scotland region.

Support Analyst Salary Trend in Scotland

Support Analyst
Salary Histogram in Scotland

This chart provides a salary histogram for IT jobs citing Support Analyst across the Scotland region over the 3 months to 26 February 2015.

Support Analyst Salary Histogram in Scotland

Support Analyst
Job Locations in Scotland

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Scotland region over the 3 months to 26 February 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh +18 37 £30,000 +16.50% 3
Glasgow +11 22 £35,000 - 3
Stirling -7 3 £28,000 +7.69% 1
Fife +6 2 £24,000 - 1
West Lothian -3 2 £34,500 - 2
Scottish Borders - 2 £21,000 - 1
Falkirk - 2 £19,500 -
Aberdeen +5 1 £32,500 +44.44% 5
Dundee +2 1 - -
Perthshire - 1 - -
North Lanarkshire - 1 £24,500 -
Support Analyst
UK

Support Analyst
Top 30 Related IT Skills in Scotland

For the 6 months to 26 February 2015, IT jobs across the Scotland region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 95 (48.22%) Microsoft
2 93 (47.21%) Windows
3 87 (44.16%) Finance
4 71 (36.04%) SQL
5 63 (31.98%) SQL Server
5 63 (31.98%) ITIL
6 51 (25.89%) MS Excel
7 46 (23.35%) Oracle
7 46 (23.35%) Active Directory
8 45 (22.84%) Windows 7
9 42 (21.32%) Linux
10 40 (20.30%) MS Office
11 39 (19.80%) UNIX
12 35 (17.77%) SLA
12 35 (17.77%) Degree
13 34 (17.26%) VMware
14 31 (15.74%) MS Exchange
15 30 (15.23%) Java
16 29 (14.72%) VMware Infrastructure
17 27 (13.71%) C#
18 24 (12.18%) Sybase
18 24 (12.18%) SharePoint
18 24 (12.18%) Disaster Recovery
19 23 (11.68%) Cognos
20 21 (10.66%) .NET
20 21 (10.66%) Windows Server 2003
21 20 (10.15%) VB
22 19 (9.64%) Oracle Database
23 18 (9.14%) LAN
24 17 (8.63%) Change Management

Support Analyst
Top Related IT Skills in Scotland by Category

For the 6 months to 26 February 2015, IT jobs across the Scotland region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 31 (15.74%) MS Exchange
2 24 (12.18%) SharePoint
3 16 (8.12%) JBoss
4 15 (7.61%) WebLogic
5 10 (5.08%) CMS
6 7 (3.55%) Exchange Server 2010
7 6 (3.05%) Lync
8 5 (2.54%) WorkSite
8 5 (2.54%) IIS
9 4 (2.03%) Tomcat
9 4 (2.03%) Exchange Server 2007
10 3 (1.52%) Apache
10 3 (1.52%) Blackberry Enterprise Server
11 2 (1.02%) WebSphere Application Server
11 2 (1.02%) BizTalk Server
11 2 (1.02%) IBM HTTP Server
11 2 (1.02%) Exchange Server 2003
11 2 (1.02%) WebSphere
12 1 (0.51%) GroupWise
12 1 (0.51%) Confluence
Applications
1 51 (25.89%) MS Excel
2 40 (20.30%) MS Office
3 3 (1.52%) MS PowerPoint
4 1 (0.51%) Spreadsheet
Business Applications
1 7 (3.55%) Dynamics CRM
2 2 (1.02%) Oracle Payables
2 2 (1.02%) Oracle Receivables
2 2 (1.02%) Oracle Cash Management
2 2 (1.02%) Oracle Assets
2 2 (1.02%) Oracle Internet Expenses
2 2 (1.02%) Oracle Subledger Accounting
2 2 (1.02%) Oracle EBS
2 2 (1.02%) Oracle Applications
2 2 (1.02%) SAP Oil and Gas
2 2 (1.02%) Oracle General Ledger
2 2 (1.02%) Oracle EBS R12
2 2 (1.02%) Oracle iProcurement
3 1 (0.51%) Markit EDM
3 1 (0.51%) SAP FI
3 1 (0.51%) MFGPRO
3 1 (0.51%) Dynamics AX
3 1 (0.51%) thinkFolio
Cloud Services
1 1 (0.51%) Cloud Computing
1 1 (0.51%) Office 365
Communications & Networking
1 18 (9.14%) LAN
2 17 (8.63%) WAN
2 17 (8.63%) Firewall
3 16 (8.12%) Wi-Fi
4 15 (7.61%) DMZ
5 12 (6.09%) DNS
6 9 (4.57%) SMTP
6 9 (4.57%) TCP/IP
7 8 (4.06%) FTP
7 8 (4.06%) HTTP
7 8 (4.06%) HTTPS
8 4 (2.03%) SAN
8 4 (2.03%) VPN
9 3 (1.52%) DHCP
9 3 (1.52%) Intrusion Detection
10 2 (1.02%) Cisco IPT
10 2 (1.02%) IP Telephony
10 2 (1.02%) Extranet
10 2 (1.02%) VoIP
11 1 (0.51%) DDNS
Database & Business Intelligence
1 63 (31.98%) SQL Server
2 19 (9.64%) Oracle Database
3 7 (3.55%) SQL Server 2008
4 4 (2.03%) SQL Server 2005
4 4 (2.03%) Relational Database
5 2 (1.02%) KDB
5 2 (1.02%) SQL Server 2012
5 2 (1.02%) DB2
5 2 (1.02%) MySQL
5 2 (1.02%) IDOL
6 1 (0.51%) RDBMS
6 1 (0.51%) MaxDB
Development Applications
1 1 (0.51%) JIRA
General
1 87 (44.16%) Finance
2 17 (8.63%) Back Office
3 11 (5.58%) Banking
4 9 (4.57%) Investment Banking
5 5 (2.54%) Marketing
6 4 (2.03%) Legal
6 4 (2.03%) Automotive
7 3 (1.52%) Law
8 2 (1.02%) Billing
8 2 (1.02%) General Ledger
9 1 (0.51%) Manufacturing
9 1 (0.51%) Advertising
9 1 (0.51%) Electronics
9 1 (0.51%) Telecoms
Libraries, Frameworks & Software Standards
1 21 (10.66%) .NET
2 16 (8.12%) JSP
3 15 (7.61%) HTML
4 13 (6.60%) JSF
4 13 (6.60%) Hibernate
4 13 (6.60%) SOAP
4 13 (6.60%) Struts
4 13 (6.60%) jQuery
4 13 (6.60%) JBoss Seam
4 13 (6.60%) Java EE 5
4 13 (6.60%) RichFaces
4 13 (6.60%) REST
4 13 (6.60%) JAX-RS
5 6 (3.05%) XML
5 6 (3.05%) .NET Framework
6 5 (2.54%) WebSphere Message Broker
7 4 (2.03%) ASP.NET
7 4 (2.03%) Web Services
8 3 (1.52%) CSS
9 2 (1.02%) FIX Protocol
Miscellaneous
1 11 (5.58%) Analytical Skills
2 9 (4.57%) Blackberry
3 5 (2.54%) Computer Science
4 4 (2.03%) Management Information System
5 3 (1.52%) Video Conferencing
6 2 (1.02%) iPhone
6 2 (1.02%) DataPower
6 2 (1.02%) Derivative
6 2 (1.02%) Mathematics
6 2 (1.02%) Equities
6 2 (1.02%) CMDB
7 1 (0.51%) Wiki
7 1 (0.51%) Fat Client
7 1 (0.51%) Data Structures
7 1 (0.51%) PDA
7 1 (0.51%) Replication
7 1 (0.51%) DTV
7 1 (0.51%) Client/Server
7 1 (0.51%) PMI
7 1 (0.51%) Thin Client
Operating Systems
1 93 (47.21%) Windows
2 45 (22.84%) Windows 7
3 42 (21.32%) Linux
4 39 (19.80%) UNIX
5 21 (10.66%) Windows Server 2003
6 17 (8.63%) Windows Server 2008
7 14 (7.11%) Windows Server 2012
7 14 (7.11%) Windows XP
8 12 (6.09%) Red Hat Enterprise Linux
9 10 (5.08%) AIX
9 10 (5.08%) Solaris
10 2 (1.02%) Windows Phone
10 2 (1.02%) CentOS
11 1 (0.51%) Windows 2000 Server
11 1 (0.51%) Apple iOS
11 1 (0.51%) Windows 8
11 1 (0.51%) SUSE
11 1 (0.51%) Ubuntu
11 1 (0.51%) Windows Vista
11 1 (0.51%) Android
Processes & Methodologies
1 63 (31.98%) ITIL
2 24 (12.18%) Disaster Recovery
3 17 (8.63%) Change Management
4 16 (8.12%) CRM
5 15 (7.61%) Business Intelligence
6 13 (6.60%) Release Management
7 12 (6.09%) Project Management
8 9 (4.57%) Migration
8 9 (4.57%) Asset Management
8 9 (4.57%) Problem Management
9 8 (4.06%) Coaching
10 7 (3.55%) Performance Monitoring
10 7 (3.55%) Mentoring
10 7 (3.55%) Service Management
10 7 (3.55%) Service Delivery
11 6 (3.05%) ERP
12 5 (2.54%) Digital Marketing
12 5 (2.54%) Incident Management
12 5 (2.54%) Continuous Integration
13 4 (2.03%) Capacity Management
Programming Languages
1 71 (36.04%) SQL
2 30 (15.23%) Java
3 27 (13.71%) C#
4 20 (10.15%) VB
5 16 (8.12%) VBA
5 16 (8.12%) PowerShell
6 15 (7.61%) JavaScript
7 14 (7.11%) PL/SQL
8 13 (6.60%) Shell Script
9 7 (3.55%) Perl
10 6 (3.05%) C++
11 4 (2.03%) T-SQL
12 2 (1.02%) Bash Shell
12 2 (1.02%) Python
13 1 (0.51%) VB.NET
13 1 (0.51%) ABAP
13 1 (0.51%) sed
13 1 (0.51%) Korn
13 1 (0.51%) PHP
Qualifications
1 35 (17.77%) Degree
2 8 (4.06%) MCP
2 8 (4.06%) HND
3 7 (3.55%) Cisco Certification
4 6 (3.05%) Microsoft Certification
5 3 (1.52%) ITIL Certification
6 2 (1.02%) Security Cleared
6 2 (1.02%) ITIL Foundation Certificate
6 2 (1.02%) CCNA
6 2 (1.02%) A+ Certification
6 2 (1.02%) MCSE
7 1 (0.51%) CCNP
7 1 (0.51%) PRINCE2 Certification
7 1 (0.51%) PMI Certification
7 1 (0.51%) MCDST
7 1 (0.51%) CCENT
Quality Assurance & Compliance
1 35 (17.77%) SLA
2 11 (5.58%) ISO/IEC 27001
3 3 (1.52%) QA
4 2 (1.02%) ISO 9001
System Software
1 46 (23.35%) Active Directory
2 29 (14.72%) VMware Infrastructure
3 10 (5.08%) VMware ESX
4 5 (2.54%) Hyper-V
5 2 (1.02%) VMware ESXi
6 1 (0.51%) Microsoft App-V
6 1 (0.51%) XenApp
6 1 (0.51%) XenDesktop
Systems Management
1 11 (5.58%) Control-M
2 8 (4.06%) NetBackup
2 8 (4.06%) HP SIM
3 2 (1.02%) Systems Management Server (SMS)
3 2 (1.02%) SCCM
4 1 (0.51%) SCOM
4 1 (0.51%) McAfee ePO
4 1 (0.51%) Business Desktop Deployment
4 1 (0.51%) Nagios
Vendors
1 95 (48.22%) Microsoft
2 46 (23.35%) Oracle
3 34 (17.26%) VMware
4 24 (12.18%) Sybase
5 23 (11.68%) Cognos
6 13 (6.60%) HP
6 13 (6.60%) Red Hat
7 10 (5.08%) Cisco
8 8 (4.06%) BMC
8 8 (4.06%) Informatica
8 8 (4.06%) SolarWinds
9 6 (3.05%) Veritas
10 4 (2.03%) Citrix
11 3 (1.52%) SAP
12 2 (1.02%) IBM
12 2 (1.02%) EMC
12 2 (1.02%) Intel
12 2 (1.02%) Sun
12 2 (1.02%) CommVault
12 2 (1.02%) NetApp
Fife
Harvey Nash plc
Salary: £31000 per annum
Posted: 14 hours ago
Aberdeen, Aberdeenshire
Nigel Frank International Ltd
Salary: £40000 - £50000 per annum + plus pension, healthcare and bonus
Posted: Yesterday
Edinburgh, Midlothian
Harvey Nash plc
Salary: £16000 - £17000 per annum
Posted: Yesterday
Edinburgh, Midlothian
Harvey Nash plc
Posted: 2 days ago
Livingston, West Lothian
SMA Vehicle Remarketing
Salary: From £28,000 to £32,000 per annum 30 Days holiday inc Bank Holidays
Posted: 2 days ago
Aberdeen, Aberdeenshire
Entrust People Ltd
Salary: £excellent
Posted: 3 days ago
Glasgow, Lanarkshire
Net Recruit.co.uk Ltd
Salary: £25000 per annum, Benefits Company bonus scheme, Pensions contribution
Posted: 3 days ago
Aberdeen
Hays IT - Uk Posting account
Posted: 7 days ago
Edinburgh, Midlothian
CGI
Salary: £30000 - £40000 per annum + Benefits
Posted: 13 days ago
Galashiels
Cathcart Associates
Salary: £18000 - £25000 per annum + Benefits
Posted: 14 days ago
Aberdeen
Nigel Frank International Limited - Newcastle
Salary: £25000 - £40000 per annum + plus great benefits
Posted: 20 days ago
Livingston
Hays IT - Uk Posting account
Salary: £23000.00 - £30000.00 per annum
Posted: 23 days ago