The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Scotland region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 31 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Aug 2015
Same period 2014 Same period 2013
Support Analyst
Rank 113 62 81
Rank change year-on-year
-51 +19
Permanent jobs requiring a Support Analyst 60 121 78
As % of all permanent IT jobs located in Scotland 1.80% 3.27% 2.57%
As % of the Job Titles category 1.92% 3.45% 2.72%
Number of salaries quoted 38 57 34
Average salary £25,000 £32,500 £29,500
Average salary % change year-on-year
-23.07% +10.16%
90% offered a salary of more than £17,000 £21,500 £18,950
10% offered a salary of more than £43,250 £43,250 £32,500
UK excluding London average salary £28,000 £27,500 £27,500
% change year-on-year
+1.81% -
Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Scotland region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Scotland
Permanent IT job ads with a match in the
Job Titles category
3133 3505 2872
As % of all permanent IT jobs located in Scotland 93.97% 94.76% 94.57%
Number of salaries quoted 2007 2252 1884
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £28,500 £27,500 £28,500
10% offered a salary of more than £60,000 £55,000 £57,500
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Support Analyst
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Scotland region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Scotland

Support Analyst
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Scotland region.

Support Analyst Salary Trend in Scotland

Support Analyst
Salary Histogram in Scotland

This chart provides a salary histogram for IT jobs citing Support Analyst across the Scotland region over the 3 months to 31 August 2015.

Support Analyst Salary Histogram in Scotland

Support Analyst
Job Locations in Scotland

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Scotland region over the 3 months to 31 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh -21 25 £20,000 -42.85% 5
Glasgow -36 24 £37,500 -5.95% 2
Aberdeen +12 6 £23,000 -16.36%
Stirling +6 1 - -
West Lothian -2 1 £27,500 -
East Ayrshire - 1 £23,500 -
Fife - 1 £26,000 - 1
Dundee - 1 £31,500 - 1
Support Analyst
UK

Support Analyst
Top 30 Related IT Skills in Scotland

For the 6 months to 31 August 2015, IT jobs across the Scotland region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 41 (38.32%) Windows
2 38 (35.51%) SQL
3 29 (27.10%) ITIL
4 27 (25.23%) Microsoft
5 26 (24.30%) Oracle
5 26 (24.30%) Finance
6 23 (21.50%) SQL Server
7 19 (17.76%) MS Excel
8 17 (15.89%) Relational Database
9 16 (14.95%) Degree
9 16 (14.95%) MS Office
10 15 (14.02%) Java
10 15 (14.02%) Linux
10 15 (14.02%) Active Directory
11 14 (13.08%) MS Exchange
12 13 (12.15%) HNC
12 13 (12.15%) HND
12 13 (12.15%) UNIX
12 13 (12.15%) Windows 7
12 13 (12.15%) Windows Server 2008
13 12 (11.21%) Sybase
14 11 (10.28%) EPoS
14 11 (10.28%) User Acceptance Testing
14 11 (10.28%) Analytical Skills
15 10 (9.35%) C#
16 9 (8.41%) .NET
16 9 (8.41%) ASP.NET
16 9 (8.41%) ERP
16 9 (8.41%) RDBMS
16 9 (8.41%) Shell Script

Support Analyst
Top Related IT Skills in Scotland by Category

For the 6 months to 31 August 2015, IT jobs across the Scotland region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 14 (13.08%) MS Exchange
2 5 (4.67%) WorkSite
3 4 (3.74%) JBoss
3 4 (3.74%) Apache
3 4 (3.74%) Tomcat
4 3 (2.80%) WebSphere
5 2 (1.87%) Oracle Workflow
6 1 (0.93%) Blackberry Enterprise Server
6 1 (0.93%) MQSeries
6 1 (0.93%) SharePoint
6 1 (0.93%) Exchange Server 2007
6 1 (0.93%) Exchange Server 2010
6 1 (0.93%) SharePoint 2013
Applications
1 19 (17.76%) MS Excel
2 16 (14.95%) MS Office
3 5 (4.67%) MS PowerPoint
4 1 (0.93%) MS Visio
Business Applications
1 3 (2.80%) Dynamics NAV
1 3 (2.80%) Markit EDM
2 2 (1.87%) Oracle EBS
2 2 (1.87%) Dynamics AX
2 2 (1.87%) thinkFolio
2 2 (1.87%) Oracle General Ledger
2 2 (1.87%) Oracle EBS R12
3 1 (0.93%) Oracle iProcurement
3 1 (0.93%) Dynamics GP
3 1 (0.93%) JDE EnterpriseOne
3 1 (0.93%) Oracle Financials
3 1 (0.93%) Oracle Payables
3 1 (0.93%) Oracle Receivables
Cloud Services
1 1 (0.93%) SaaS
1 1 (0.93%) Office 365
Communications & Networking
1 6 (5.61%) VPN
2 4 (3.74%) DNS
2 4 (3.74%) DHCP
3 3 (2.80%) 3G
3 3 (2.80%) LDAP
3 3 (2.80%) ADSL
3 3 (2.80%) Broadband
4 2 (1.87%) LAN
4 2 (1.87%) Firewall
4 2 (1.87%) WAN
5 1 (0.93%) VLAN
5 1 (0.93%) Multicast
5 1 (0.93%) PSTN
5 1 (0.93%) VoIP
Database & Business Intelligence
1 23 (21.50%) SQL Server
2 17 (15.89%) Relational Database
3 9 (8.41%) RDBMS
4 3 (2.80%) Crystal Reports
4 3 (2.80%) Oracle Reports
4 3 (2.80%) Spotfire
5 2 (1.87%) Oracle BI Publisher
6 1 (0.93%) MySQL
6 1 (0.93%) OLAP
6 1 (0.93%) Oracle OLAP
6 1 (0.93%) QlikView
6 1 (0.93%) SQL Server 2008
6 1 (0.93%) SQL Server 2012
6 1 (0.93%) Oracle Database
6 1 (0.93%) Data Warehouse
6 1 (0.93%) Data Mining
6 1 (0.93%) BusinessObjects
6 1 (0.93%) DataStage
6 1 (0.93%) SQL Server Reporting Services
Development Applications
1 2 (1.87%) Oracle Forms
General
1 26 (24.30%) Finance
2 3 (2.80%) Manufacturing
3 2 (1.87%) Banking
4 1 (0.93%) Retail
4 1 (0.93%) Investment Banking
4 1 (0.93%) Aerospace
4 1 (0.93%) Law
4 1 (0.93%) Legal
4 1 (0.93%) Telecoms
Libraries, Frameworks & Software Standards
1 9 (8.41%) ASP.NET
1 9 (8.41%) .NET
2 3 (2.80%) J2EE
2 3 (2.80%) ASP.NET MVC
2 3 (2.80%) JSP
2 3 (2.80%) Servlets
3 1 (0.93%) EDI
Miscellaneous
1 11 (10.28%) EPoS
1 11 (10.28%) Analytical Skills
2 7 (6.54%) Computer Science
3 5 (4.67%) Visualisation
3 5 (4.67%) Enterprise Software
4 3 (2.80%) Clustering
5 2 (1.87%) Blackberry
5 2 (1.87%) Data Centre
6 1 (0.93%) iPad
6 1 (0.93%) HP Storage
6 1 (0.93%) Management Information System
6 1 (0.93%) Streaming Video
6 1 (0.93%) Fixed Income
6 1 (0.93%) Equities
6 1 (0.93%) iPhone
Operating Systems
1 41 (38.32%) Windows
2 15 (14.02%) Linux
3 13 (12.15%) Windows Server 2008
3 13 (12.15%) Windows 7
3 13 (12.15%) UNIX
4 9 (8.41%) Windows Server 2012
5 8 (7.48%) Windows Server 2003
5 8 (7.48%) Windows XP
6 4 (3.74%) Red Hat Enterprise Linux
7 2 (1.87%) Mac OS X
7 2 (1.87%) Windows 8
8 1 (0.93%) Solaris
8 1 (0.93%) Windows Mobile
Processes & Methodologies
1 29 (27.10%) ITIL
2 11 (10.28%) User Acceptance Testing
3 9 (8.41%) ERP
3 9 (8.41%) Root Cause Analysis
4 8 (7.48%) Incident Management
5 6 (5.61%) Problem Management
5 6 (5.61%) Asset Management
5 6 (5.61%) Investment Management
5 6 (5.61%) Change Management
6 5 (4.67%) CRM
6 5 (4.67%) ETL
6 5 (4.67%) Business Intelligence
6 5 (4.67%) Data Entry
7 4 (3.74%) Content Management
7 4 (3.74%) Mentoring
8 3 (2.80%) Systems Analysis
8 3 (2.80%) Portfolio Management
8 3 (2.80%) Agile Software Development
8 3 (2.80%) MVC
9 2 (1.87%) Workflow
Programming Languages
1 38 (35.51%) SQL
2 15 (14.02%) Java
3 10 (9.35%) C#
4 9 (8.41%) Shell Script
5 8 (7.48%) Perl
6 5 (4.67%) Delphi
6 5 (4.67%) Bash Shell
7 4 (3.74%) PL/SQL
7 4 (3.74%) Korn
8 3 (2.80%) PowerShell
9 2 (1.87%) T-SQL
Qualifications
1 16 (14.95%) Degree
2 13 (12.15%) HNC
2 13 (12.15%) HND
3 5 (4.67%) Microsoft Certification
4 4 (3.74%) MCSE
5 3 (2.80%) ITIL Certification
6 2 (1.87%) MCDST
6 2 (1.87%) Cisco Certification
7 1 (0.93%) MCP
7 1 (0.93%) Security Cleared
7 1 (0.93%) MCITP
7 1 (0.93%) MCSA
7 1 (0.93%) CCNP
7 1 (0.93%) CCNA
Quality Assurance & Compliance
1 6 (5.61%) SLA
2 5 (4.67%) QA
3 1 (0.93%) Basel III
3 1 (0.93%) ISO/IEC 27001
3 1 (0.93%) ISO 9000
System Software
1 15 (14.02%) Active Directory
2 3 (2.80%) VMware Infrastructure
3 2 (1.87%) Hyper-V
3 2 (1.87%) XenApp
Systems Management
1 7 (6.54%) Control-M
2 4 (3.74%) SCCM
2 4 (3.74%) SCOM
2 4 (3.74%) ITRS Geneos
3 3 (2.80%) Foglight
4 2 (1.87%) WSUS
4 2 (1.87%) Business Desktop Deployment
4 2 (1.87%) McAfee ePO
Vendors
1 27 (25.23%) Microsoft
2 26 (24.30%) Oracle
3 12 (11.21%) Sybase
4 5 (4.67%) Citrix
4 5 (4.67%) VMware
5 4 (3.74%) Cisco
5 4 (3.74%) Informatica
5 4 (3.74%) Red Hat
5 4 (3.74%) Charles River
6 2 (1.87%) Bloomberg
6 2 (1.87%) McAfee
6 2 (1.87%) Fidessa
6 2 (1.87%) Twitter
6 2 (1.87%) Trapeze
7 1 (0.93%) Acronis
7 1 (0.93%) Hyland
7 1 (0.93%) Google
7 1 (0.93%) Infor
7 1 (0.93%) HP
7 1 (0.93%) CommVault
Fife
HAYS INFORMATION TECHNOLOGY
Salary: £26000 - £28000 per annum + pension
Posted: 3 days ago
Edinburgh, Midlothian
Harvey Nash plc
Salary: £20000 per annum
Posted: 5 days ago
Edinburgh, Midlothian
HAYS INFORMATION TECHNOLOGY
Salary: £130.00 - £140.00 per day
Posted: 6 days ago
Glasgow
Net Talent
Posted: 8 days ago
Dundee
Cathcart Associates
Salary: £25000 - £38000 per annum
Posted: 8 days ago
Edinburgh
Cathcart Associates
Salary: £20000 - £30000 per annum
Posted: 21 days ago
Edinburgh
Deerfoot IT
Salary: Competitive Salary and benefits
Posted: 21 days ago