The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Scotland region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 20 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
20 Aug 2014
Same period 2013 Same period 2012
Support Analyst
Rank 58 71 66
Rank change year-on-year
+13 -5
Permanent jobs requiring a Support Analyst 127 87 107
As % of all permanent IT jobs located in Scotland 3.44% 2.76% 3.36%
As % of the Job Titles category 3.63% 2.92% 3.59%
Number of salaries quoted 63 42 80
Average salary £32,500 £29,000 £30,000
Average salary % change year-on-year
+12.06% -3.33%
90% offered a salary of more than £21,650 £23,100 £22,000
10% offered a salary of more than £45,000 £32,500 £42,950
UK excluding London average salary £27,500 £27,500 £29,000
% change year-on-year
- -5.17%
Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Scotland region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Scotland
Permanent IT job ads with a match in the
Job Titles category
3502 2983 2983
As % of all permanent IT jobs located in Scotland 94.78% 94.55% 93.54%
Number of salaries quoted 2250 1967 2073
Average salary £40,000 £40,000 £40,000
90% offered a salary of more than £27,500 £28,500 £26,000
10% offered a salary of more than £57,500 £57,450 £55,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Support Analyst
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Scotland region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Scotland

Support Analyst
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Scotland region.

Support Analyst Salary Trend in Scotland

Support Analyst
Salary Histogram in Scotland

This chart provides a salary histogram for IT jobs citing Support Analyst across the Scotland region over the 3 months to 20 August 2014.

Support Analyst Salary Histogram in Scotland

Support Analyst
Job Locations in Scotland

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Scotland region over the 3 months to 20 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Glasgow +10 62 £35,000 +16.66% 6
Edinburgh +10 48 £35,000 +26.69% 3
Aberdeen -1 5 £27,500 -5.17%
Scottish Borders +3 4 £20,000 - 1
Stirling - 3 £20,000 -
West Lothian +11 1 - -
Renfrewshire +2 1 - - 1
Lothian - 1 £21,500 -
Inverclyde - 1 £32,000 -
South Lanarkshire - 1 £25,000 -
Midlothian - 1 £21,500 -
Support Analyst
UK

Support Analyst
Top 30 Related IT Skills in Scotland

For the 6 months to 20 August 2014, IT jobs across the Scotland region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 110 (47.41%) ITIL
2 96 (41.38%) Windows
3 75 (32.33%) SQL
4 67 (28.88%) Microsoft
5 62 (26.72%) MS Excel
6 56 (24.14%) Active Directory
7 55 (23.71%) MS Office
8 51 (21.98%) Finance
9 48 (20.69%) Windows 7
10 45 (19.40%) Oracle
11 39 (16.81%) SQL Server
12 31 (13.36%) SharePoint
13 30 (12.93%) Linux
14 28 (12.07%) UNIX
15 27 (11.64%) .NET
16 25 (10.78%) C#
17 24 (10.34%) Legal
18 22 (9.48%) MS PowerPoint
18 22 (9.48%) WorkSite
19 21 (9.05%) Law
20 20 (8.62%) Sybase
20 20 (8.62%) Interwoven
21 18 (7.76%) Windows Server 2003
21 18 (7.76%) PL/SQL
21 18 (7.76%) Oracle EBS R12
22 17 (7.33%) Release Management
22 17 (7.33%) HTML
22 17 (7.33%) Windows XP
22 17 (7.33%) Citrix
23 16 (6.90%) Java

Support Analyst
Top Related IT Skills in Scotland by Category

For the 6 months to 20 August 2014, IT jobs across the Scotland region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 31 (13.36%) SharePoint
2 22 (9.48%) WorkSite
3 16 (6.90%) WebSphere
4 14 (6.03%) CMS
5 12 (5.17%) IBM Notes
6 11 (4.74%) WebSphere Application Server
6 11 (4.74%) MS Exchange
6 11 (4.74%) IIS
7 10 (4.31%) WebSphere Process Server
7 10 (4.31%) WebSphere Portal
8 5 (2.16%) Exchange Server 2010
8 5 (2.16%) WebLogic
9 4 (1.72%) Blackberry Enterprise Server
10 3 (1.29%) Tomcat
11 2 (0.86%) Lotus Domino
11 2 (0.86%) Apache
11 2 (0.86%) NetWeaver
11 2 (0.86%) IBM HTTP Server
11 2 (0.86%) Exchange Server 2007
11 2 (0.86%) SharePoint 2013
Applications
1 62 (26.72%) MS Excel
2 55 (23.71%) MS Office
3 22 (9.48%) MS PowerPoint
4 3 (1.29%) Spreadsheet
5 2 (0.86%) AutoCAD
Business Applications
1 18 (7.76%) Oracle EBS R12
2 13 (5.60%) Dynamics CRM
3 11 (4.74%) Oracle Applications
4 10 (4.31%) Markit EDM
5 9 (3.88%) Oracle EBS
6 8 (3.45%) Oracle 11i
7 7 (3.02%) Oracle Payroll
8 6 (2.59%) Oracle iProcurement
8 6 (2.59%) Oracle Financials
8 6 (2.59%) Oracle General Ledger
8 6 (2.59%) Oracle Payables
8 6 (2.59%) Oracle Receivables
8 6 (2.59%) Oracle Cash Management
9 5 (2.16%) Oracle Assets
9 5 (2.16%) Oracle Subledger Accounting
10 4 (1.72%) Oracle Internet Expenses
11 3 (1.29%) SAP Oil and Gas
12 2 (0.86%) Oracle E-Business Tax
13 1 (0.43%) Oracle Procure-to-Pay
13 1 (0.43%) Infor M3
Cloud Services
1 1 (0.43%) Taleo
1 1 (0.43%) Office 365
Communications & Networking
1 15 (6.47%) DNS
2 12 (5.17%) SSL
2 12 (5.17%) HTTP
2 12 (5.17%) TCP/IP
3 11 (4.74%) SMTP
3 11 (4.74%) HTTPS
3 11 (4.74%) FTP
4 8 (3.45%) DHCP
5 7 (3.02%) LAN
5 7 (3.02%) VoIP
5 7 (3.02%) SAN
5 7 (3.02%) Firewall
6 6 (2.59%) VPN
7 4 (1.72%) NAS
8 3 (1.29%) WAN
8 3 (1.29%) DMZ
9 2 (0.86%) 3G
9 2 (0.86%) ADSL
9 2 (0.86%) Broadband
9 2 (0.86%) Wireless
Database & Business Intelligence
1 39 (16.81%) SQL Server
2 9 (3.88%) Oracle Reports
3 5 (2.16%) Oracle Database
3 5 (2.16%) Relational Database
4 4 (1.72%) SQL Server 2008
5 3 (1.29%) SQL Server 2005
5 3 (1.29%) RDBMS
5 3 (1.29%) Crystal Reports
6 2 (0.86%) DB2
6 2 (0.86%) DTS
6 2 (0.86%) SQL Server Integration Services
6 2 (0.86%) SQL Server Reporting Services
7 1 (0.43%) SQL Server Analysis Services
7 1 (0.43%) KDB
7 1 (0.43%) SQL Server 2012
7 1 (0.43%) SAP BW
7 1 (0.43%) MySQL
Development Applications
1 1 (0.43%) Subversion
1 1 (0.43%) Fiddler
1 1 (0.43%) Git (software)
General
1 51 (21.98%) Finance
2 24 (10.34%) Legal
3 21 (9.05%) Law
4 13 (5.60%) Banking
5 10 (4.31%) Investment Banking
6 5 (2.16%) Telecoms
6 5 (2.16%) Aerospace
7 4 (1.72%) General Ledger
7 4 (1.72%) Marketing
7 4 (1.72%) Billing
8 3 (1.29%) Electronics
8 3 (1.29%) Manufacturing
9 2 (0.86%) Front Office
9 2 (0.86%) Retail
9 2 (0.86%) French Language
10 1 (0.43%) Multimedia
Libraries, Frameworks & Software Standards
1 27 (11.64%) .NET
2 17 (7.33%) HTML
3 8 (3.45%) XML
4 4 (1.72%) XSLT
4 4 (1.72%) ASP.NET
4 4 (1.72%) CSS
5 3 (1.29%) JSP
5 3 (1.29%) SOAP
5 3 (1.29%) WebSphere Message Broker
6 2 (0.86%) WebSphere MQ
6 2 (0.86%) Hibernate
7 1 (0.43%) SAP Basis
7 1 (0.43%) Spring
7 1 (0.43%) JSF
7 1 (0.43%) Tapestry
7 1 (0.43%) Software Packaging
7 1 (0.43%) WPF
7 1 (0.43%) Middleware
7 1 (0.43%) J2EE
7 1 (0.43%) Struts
Miscellaneous
1 9 (3.88%) Blackberry
1 9 (3.88%) Statistics
2 7 (3.02%) Management Information System
3 5 (2.16%) iPad
4 3 (1.29%) DTV
4 3 (1.29%) Derivative
5 2 (0.86%) Equities
5 2 (0.86%) Credit Derivative
5 2 (0.86%) Informatics
5 2 (0.86%) Computer Science
5 2 (0.86%) Foreign Exchange (FX)
5 2 (0.86%) Thin Client
5 2 (0.86%) DataPower
5 2 (0.86%) Fat Client
5 2 (0.86%) Reference Data
6 1 (0.43%) iPhone
6 1 (0.43%) IBM Mainframe
6 1 (0.43%) Open Source
6 1 (0.43%) Client/Server
6 1 (0.43%) Replication
Operating Systems
1 96 (41.38%) Windows
2 48 (20.69%) Windows 7
3 30 (12.93%) Linux
4 28 (12.07%) UNIX
5 18 (7.76%) Windows Server 2003
6 17 (7.33%) Windows XP
7 16 (6.90%) Windows Server 2008
8 10 (4.31%) Red Hat Enterprise Linux
9 9 (3.88%) Oracle Linux
10 8 (3.45%) Windows Server 2012
11 3 (1.29%) Solaris
12 2 (0.86%) Mac OS X
12 2 (0.86%) CentOS
12 2 (0.86%) Ubuntu
12 2 (0.86%) Windows Vista
13 1 (0.43%) Apple iOS
Processes & Methodologies
1 110 (47.41%) ITIL
2 17 (7.33%) Release Management
3 16 (6.90%) Service Delivery
4 14 (6.03%) CRM
4 14 (6.03%) Problem Management
5 13 (5.60%) Incident Management
5 13 (5.60%) Project Management
5 13 (5.60%) Change Management
6 11 (4.74%) Asset Management
6 11 (4.74%) Software Deployment
6 11 (4.74%) Performance Monitoring
7 10 (4.31%) Data Modelling
7 10 (4.31%) Systems Analysis
8 9 (3.88%) Information Security
8 9 (3.88%) Fault Management
8 9 (3.88%) Capacity Management
8 9 (3.88%) Continuous Improvement
9 7 (3.02%) E-business
9 7 (3.02%) Business Intelligence
10 6 (2.59%) Performance Management
Programming Languages
1 75 (32.33%) SQL
2 25 (10.78%) C#
3 18 (7.76%) PL/SQL
4 16 (6.90%) Java
5 13 (5.60%) T-SQL
6 12 (5.17%) PowerShell
7 10 (4.31%) JavaScript
8 9 (3.88%) VB
9 7 (3.02%) VBA
10 4 (1.72%) Shell Script
10 4 (1.72%) Perl
11 3 (1.29%) C++
12 2 (0.86%) VB6
12 2 (0.86%) Python
12 2 (0.86%) VB.NET
13 1 (0.43%) ABAP
13 1 (0.43%) Bash Shell
13 1 (0.43%) VBScript
13 1 (0.43%) PHP
Qualifications
1 14 (6.03%) MCP
1 14 (6.03%) Degree
2 11 (4.74%) Microsoft Certification
3 6 (2.59%) MCSE
4 4 (1.72%) ITIL Certification
4 4 (1.72%) MCITP
5 3 (1.29%) Cisco Certification
6 2 (0.86%) MOS
6 2 (0.86%) MCSA
6 2 (0.86%) CCNA
6 2 (0.86%) HND
7 1 (0.43%) MCDST
7 1 (0.43%) CIPD
7 1 (0.43%) SC Cleared
7 1 (0.43%) Security Cleared
Quality Assurance & Compliance
1 14 (6.03%) SLA
2 6 (2.59%) ISO/IEC 27001
3 4 (1.72%) ISO 9001
4 2 (0.86%) QA
System Software
1 56 (24.14%) Active Directory
2 6 (2.59%) VMware Infrastructure
3 3 (1.29%) Hyper-V
3 3 (1.29%) VMware ESX
3 3 (1.29%) VMware ESXi
4 1 (0.43%) Microsoft App-V
4 1 (0.43%) XenApp
Systems Management
1 4 (1.72%) SCCM
2 2 (0.86%) Control-M
2 2 (0.86%) HP Quality Center
3 1 (0.43%) Systems Management Server (SMS)
3 1 (0.43%) WSUS
3 1 (0.43%) SCOM
3 1 (0.43%) SCVMM
Vendors
1 67 (28.88%) Microsoft
2 45 (19.40%) Oracle
3 20 (8.62%) Sybase
3 20 (8.62%) Interwoven
4 17 (7.33%) Citrix
5 15 (6.47%) Cognos
6 14 (6.03%) Lotus
7 13 (5.60%) Informatica
8 10 (4.31%) Fidessa
8 10 (4.31%) Red Hat
8 10 (4.31%) VMware
8 10 (4.31%) thinkFolio
9 9 (3.88%) Cisco
10 8 (3.45%) Bloomberg
11 7 (3.02%) Apple
12 5 (2.16%) IBM
12 5 (2.16%) SAP
13 4 (1.72%) Dell
14 3 (1.29%) JBoss
14 3 (1.29%) HP
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Harvey Nash plc
Salary: bonus, benefits
Posted: Yesterday
Edinburgh, Midlothian
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Posted: Yesterday
Renfrew, Renfrewshire
NSK International Consultants Ltd
Salary: Up to £30,000 per annum
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Glasgow, Lanarkshire
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Salary: £30000 - £35000 per annum + Childcare Vouchers,Private Healthcare
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Glasgow
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Salary: Unrivalled Bonus + Benefits
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Scottish Borders
Cathcart Associates
Salary: £15000 - £25000 per annum
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Scotland
TheSmartList
Salary: £Competitive DOE
Posted: 8 days ago
Dunfermline, Fife
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