The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Basildon region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 8 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
8 Feb 2016
Same period 2015 Same period 2014
Second Line Support
Rank - - 23
Permanent jobs requiring a 2nd Line Support 0 0 1
As % of all permanent IT jobs located in Basildon - - 1.09%
As % of the Job Titles category - - 1.09%
Number of salaries quoted 0 0 1
Average salary - - £22,500
UK excluding London average salary £25,266 £25,000 £24,000
% change year-on-year
+1.06% +4.16%
2nd Line Support
Essex

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Basildon region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Basildon
Permanent IT job ads with a match in the
Job Titles category
94 59 92
As % of all permanent IT jobs located in Basildon 98.95% 93.65% 100.00%
Number of salaries quoted 24 48 43
Average salary £27,250 £50,000 £45,000
Average salary % change year-on-year
-45.50% +11.11%
90% offered a salary of more than £24,000 £21,500 £23,500
10% offered a salary of more than £66,750 £60,000 £63,500
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

2nd Line Support
Jobs Demand Trend in Basildon

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Basildon region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Basildon

2nd Line Support
Salary Trend in Basildon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Basildon region.

2nd Line Support Salary Trend in Basildon

2nd Line Support
Top 21 Related IT Skills in Basildon

For the 6 months to 8 February 2016, IT jobs across the Basildon region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 1 (50.00%) Windows Server
1 1 (50.00%) Infoblox
1 1 (50.00%) Windows 7
1 1 (50.00%) Aruba
1 1 (50.00%) Office 365
1 1 (50.00%) Palo Alto
1 1 (50.00%) Change Management
1 1 (50.00%) Firewall
1 1 (50.00%) Finance
1 1 (50.00%) Incident Management
1 1 (50.00%) MS Office
1 1 (50.00%) ITIL
1 1 (50.00%) Windows
1 1 (50.00%) MS Excel
1 1 (50.00%) DHCP
1 1 (50.00%) TCP/IP
1 1 (50.00%) DNS
1 1 (50.00%) SLA
1 1 (50.00%) Microsoft
1 1 (50.00%) Active Directory
1 1 (50.00%) Juniper

2nd Line Support
Top Related IT Skills in Basildon by Category

For the 6 months to 8 February 2016, IT jobs across the Basildon region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Applications
1 1 (50.00%) MS Excel
1 1 (50.00%) MS Office
Cloud Services
1 1 (50.00%) Office 365
Communications & Networking
1 1 (50.00%) DHCP
1 1 (50.00%) DNS
1 1 (50.00%) Firewall
1 1 (50.00%) TCP/IP
General
1 1 (50.00%) Finance
Operating Systems
1 1 (50.00%) Windows
1 1 (50.00%) Windows 7
1 1 (50.00%) Windows Server
Processes & Methodologies
1 1 (50.00%) Change Management
1 1 (50.00%) Incident Management
1 1 (50.00%) ITIL
Quality Assurance & Compliance
1 1 (50.00%) SLA
System Software
1 1 (50.00%) Active Directory
Vendors
1 1 (50.00%) Aruba
1 1 (50.00%) Infoblox
1 1 (50.00%) Juniper
1 1 (50.00%) Microsoft
1 1 (50.00%) Palo Alto