The first table below looks at the demand for the 2nd Line Support role in IT jobs advertised for the Basildon region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 16 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Basildon region.

Location
3 months to
16 Apr 2014
Same period 2013 Same period 2012
Second Line Support
Rank 20 - 21
Rank change year-on-year
- 0
Permanent jobs requiring a 2nd Line Support 7 0 2
As % of all permanent IT jobs located in Basildon 5.83% - 2.30%
As % of the Job Titles category 6.09% - 2.41%
Number of salaries quoted 7 0 1
Average salary £19,000 - £22,500
UK excluding London average salary £24,000 £24,500 £24,000
% change year-on-year
-2.04% +2.08%
Job Titles Category
Basildon
Permanent IT job ads with a match in the
Job Titles category
115 144 83
As % of all permanent IT jobs located in Basildon 95.83% 97.30% 95.40%
Number of salaries quoted 88 109 70
Average salary £45,000 £45,000 £40,000
Average salary % change year-on-year
- +12.50%
90% offered a salary of more than £21,500 £28,500 £32,500
10% offered a salary of more than £72,500 £60,000 £52,500
UK excluding London average salary £40,000 £38,500 £38,000
% change year-on-year
+3.89% +1.31%
2nd Line Support
Essex

2nd Line Support
Jobs Demand Trend in Basildon

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Basildon region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Basildon

2nd Line Support
Salary Trend in Basildon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Basildon region.

2nd Line Support Salary Trend in Basildon

2nd Line Support
Top 24 Related IT Skills in Basildon

For the 6 months to 16 April 2014, IT jobs across the Basildon region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 9 (100.00%) Windows
1 9 (100.00%) Microsoft
1 9 (100.00%) Active Directory
2 7 (77.78%) Microsoft Certification
2 7 (77.78%) Windows Server 2003
2 7 (77.78%) MCSE
2 7 (77.78%) MCP
2 7 (77.78%) ADSI
2 7 (77.78%) Firewall
2 7 (77.78%) MCITP
2 7 (77.78%) Windows Server 2008
2 7 (77.78%) Windows 7
3 5 (55.56%) Office 365
4 4 (44.44%) MS Exchange
5 2 (22.22%) Windows Server 2012
5 2 (22.22%) Exchange Server 2010
5 2 (22.22%) Exchange Server 2003
5 2 (22.22%) Exchange Server 2007
5 2 (22.22%) Hyper-V
5 2 (22.22%) Cisco
5 2 (22.22%) VMware
5 2 (22.22%) MS Office
5 2 (22.22%) MS Excel
5 2 (22.22%) Symantec

2nd Line Support
Top Related IT Skills in Basildon by Category

For the 6 months to 16 April 2014, IT jobs across the Basildon region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (44.44%) MS Exchange
2 2 (22.22%) Exchange Server 2003
2 2 (22.22%) Exchange Server 2007
2 2 (22.22%) Exchange Server 2010
Applications
1 2 (22.22%) MS Office
1 2 (22.22%) MS Excel
Cloud Services
1 5 (55.56%) Office 365
Communications & Networking
1 7 (77.78%) Firewall
Libraries, Frameworks & Software Standards
1 7 (77.78%) ADSI
Operating Systems
1 9 (100.00%) Windows
2 7 (77.78%) Windows Server 2003
2 7 (77.78%) Windows Server 2008
2 7 (77.78%) Windows 7
3 2 (22.22%) Windows Server 2012
Qualifications
1 7 (77.78%) MCP
1 7 (77.78%) MCSE
1 7 (77.78%) Microsoft Certification
1 7 (77.78%) MCITP
System Software
1 9 (100.00%) Active Directory
2 2 (22.22%) Hyper-V
Vendors
1 9 (100.00%) Microsoft
2 2 (22.22%) Symantec
2 2 (22.22%) VMware
2 2 (22.22%) Cisco