The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the Bedfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 27 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Mar 2015
Same period 2014 Same period 2013
Third Line Support
Rank 78 86 94
Rank change year-on-year
+8 +8
Permanent jobs requiring a 3rd Line Support 11 21 15
As % of all permanent IT jobs located in Bedfordshire 0.98% 1.79% 1.26%
As % of the Job Titles category 1.02% 1.89% 1.32%
Number of salaries quoted 11 21 15
Average salary £45,000 £30,000 £40,000
Average salary % change year-on-year
+50.00% -25.00%
UK excluding London average salary £35,000 £34,000 £33,000
% change year-on-year
+2.94% +3.03%
3rd Line Support
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Bedfordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Bedfordshire
Permanent IT job ads with a match in the
Job Titles category
1076 1114 1138
As % of all permanent IT jobs located in Bedfordshire 95.47% 94.89% 95.31%
Number of salaries quoted 816 1034 1001
Average salary £44,000 £40,000 £42,500
Average salary % change year-on-year
+10.00% -5.88%
90% offered a salary of more than £26,000 £25,000 £26,000
10% offered a salary of more than £65,000 £58,500 £56,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

3rd Line Support
Jobs Demand Trend in Bedfordshire

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the Bedfordshire region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in Bedfordshire

3rd Line Support
Salary Trend in Bedfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Bedfordshire region.

3rd Line Support Salary Trend in Bedfordshire

3rd Line Support
Job Locations in Bedfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the Bedfordshire region over the 3 months to 27 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bedford +20 10 £45,000 +50.00%
3rd Line Support
East of England

3rd Line Support
Top 30 Related IT Skills in Bedfordshire

For the 6 months to 27 March 2015, IT jobs across the Bedfordshire region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 22 (91.67%) Windows
1 22 (91.67%) Active Directory
2 18 (75.00%) Microsoft
2 18 (75.00%) VMware
3 15 (62.50%) Cisco
4 14 (58.33%) vSphere
4 14 (58.33%) SAN
5 13 (54.17%) CommVault
5 13 (54.17%) Oracle
5 13 (54.17%) Disaster Recovery
5 13 (54.17%) FalconStor
6 12 (50.00%) Fibre Channel
6 12 (50.00%) Replication
6 12 (50.00%) SQL
6 12 (50.00%) MS Excel
7 8 (33.33%) Cisco Certification
7 8 (33.33%) CCNA
8 6 (25.00%) CCNP
8 6 (25.00%) SQL Server
9 5 (20.83%) MS Exchange
9 5 (20.83%) TCP/IP
10 4 (16.67%) Windows Server 2012
10 4 (16.67%) Windows Server 2008
10 4 (16.67%) Exchange Server 2010
11 3 (12.50%) Firewall
11 3 (12.50%) Microsoft Certification
11 3 (12.50%) VMware Infrastructure
11 3 (12.50%) Exchange Server 2013
12 2 (8.33%) Network Security
12 2 (8.33%) VMware Certified Professional (VCP)

3rd Line Support
Top Related IT Skills in Bedfordshire by Category

For the 6 months to 27 March 2015, IT jobs across the Bedfordshire region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (20.83%) MS Exchange
2 4 (16.67%) Exchange Server 2010
3 3 (12.50%) Exchange Server 2013
4 1 (4.17%) Blackberry Enterprise Server
4 1 (4.17%) Exchange Server 2003
4 1 (4.17%) Exchange Server 2007
Applications
1 12 (50.00%) MS Excel
2 1 (4.17%) MS Office
Communications & Networking
1 14 (58.33%) SAN
2 12 (50.00%) Fibre Channel
3 5 (20.83%) TCP/IP
4 3 (12.50%) Firewall
5 2 (8.33%) Network Security
6 1 (4.17%) Internet
6 1 (4.17%) LAN
6 1 (4.17%) WAN
Database & Business Intelligence
1 6 (25.00%) SQL Server
2 1 (4.17%) SQL Server 2005
2 1 (4.17%) SQL Server 2008
Libraries, Frameworks & Software Standards
1 1 (4.17%) Web Services
1 1 (4.17%) Flash
Miscellaneous
1 12 (50.00%) Replication
2 1 (4.17%) Blackberry
Operating Systems
1 22 (91.67%) Windows
2 4 (16.67%) Windows Server 2008
2 4 (16.67%) Windows Server 2012
3 1 (4.17%) Windows 7
3 1 (4.17%) Windows XP
3 1 (4.17%) Windows Server 2003
Processes & Methodologies
1 13 (54.17%) Disaster Recovery
2 2 (8.33%) ITIL
3 1 (4.17%) Project Management
3 1 (4.17%) Service Delivery
3 1 (4.17%) Stakeholder Management
3 1 (4.17%) Business Analysis
3 1 (4.17%) Time Management
3 1 (4.17%) Customer Engagement
3 1 (4.17%) Root Cause Analysis
3 1 (4.17%) Performance Monitoring
3 1 (4.17%) Mentoring
Programming Languages
1 12 (50.00%) SQL
2 1 (4.17%) VBScript
2 1 (4.17%) VB
2 1 (4.17%) PowerShell
Qualifications
1 8 (33.33%) CCNA
1 8 (33.33%) Cisco Certification
2 6 (25.00%) CCNP
3 3 (12.50%) Microsoft Certification
4 2 (8.33%) MCP
4 2 (8.33%) MCSE
4 2 (8.33%) MCSA
4 2 (8.33%) VMware Certified Professional (VCP)
4 2 (8.33%) MCITP
5 1 (4.17%) Degree
5 1 (4.17%) VCP5
5 1 (4.17%) MCTS
5 1 (4.17%) A+ Certification
5 1 (4.17%) Network+ Certification
System Software
1 22 (91.67%) Active Directory
2 14 (58.33%) vSphere
3 3 (12.50%) VMware Infrastructure
4 2 (8.33%) VMware ESX
4 2 (8.33%) XenApp
5 1 (4.17%) Xen
5 1 (4.17%) Hyper-V
Systems Management
1 1 (4.17%) SCCM
Vendors
1 18 (75.00%) Microsoft
1 18 (75.00%) VMware
2 15 (62.50%) Cisco
3 13 (54.17%) Oracle
3 13 (54.17%) FalconStor
3 13 (54.17%) CommVault
4 2 (8.33%) Citrix
5 1 (4.17%) CA
5 1 (4.17%) HP
5 1 (4.17%) Intel