The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the Bedfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 27 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Aug 2014
Same period 2013 Same period 2012
Third Line Support
Rank 86 80 84
Rank change year-on-year
-6 +4
Permanent jobs requiring a 3rd Line Support 13 11 13
As % of all permanent IT jobs located in Bedfordshire 1.13% 1.08% 1.26%
As % of the Job Titles category 1.17% 1.14% 1.31%
Number of salaries quoted 10 11 12
Average salary £27,500 £42,500 £29,500
Average salary % change year-on-year
-35.29% +44.06%
90% offered a salary of more than £25,000 £34,500 £27,500
10% offered a salary of more than £35,000 £42,500 £54,750
UK excluding London average salary £34,000 £32,500 £35,000
% change year-on-year
+4.61% -7.14%
3rd Line Support
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Bedfordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Bedfordshire
Permanent IT job ads with a match in the
Job Titles category
1111 964 992
As % of all permanent IT jobs located in Bedfordshire 96.69% 94.70% 96.40%
Number of salaries quoted 954 878 864
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £25,000 £27,500 £27,500
10% offered a salary of more than £57,500 £55,000 £57,500
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

3rd Line Support
Jobs Demand Trend in Bedfordshire

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the Bedfordshire region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in Bedfordshire

3rd Line Support
Salary Trend in Bedfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Bedfordshire region.

3rd Line Support Salary Trend in Bedfordshire

3rd Line Support
Job Locations in Bedfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the Bedfordshire region over the 3 months to 27 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bedford +5 12 £25,000 -27.53%
Luton -8 1 £33,000 -22.35%
3rd Line Support
East of England

3rd Line Support
Top 30 Related IT Skills in Bedfordshire

For the 6 months to 27 August 2014, IT jobs across the Bedfordshire region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 40 (88.89%) LAN
2 39 (86.67%) WAN
3 37 (82.22%) Firewall
4 36 (80.00%) VMware
5 35 (77.78%) Microsoft Certification
6 34 (75.56%) Citrix Presentation Server
6 34 (75.56%) Windows Server 2008
6 34 (75.56%) vSphere
6 34 (75.56%) Citrix
6 34 (75.56%) Lotus
6 34 (75.56%) Windows Server 2003
6 34 (75.56%) McAfee
6 34 (75.56%) DHCP
6 34 (75.56%) VPN
6 34 (75.56%) DNS
6 34 (75.56%) Windows
6 34 (75.56%) Lotus Domino
6 34 (75.56%) MCSE
7 32 (71.11%) VMS
7 32 (71.11%) Blackberry
7 32 (71.11%) Blackberry Enterprise Server
7 32 (71.11%) Symantec
7 32 (71.11%) SAN
7 32 (71.11%) Clearswift
7 32 (71.11%) Wi-Fi
7 32 (71.11%) McAfee ePO
7 32 (71.11%) Windows Phone 8
7 32 (71.11%) Windows Phone
7 32 (71.11%) Android
7 32 (71.11%) SecurID

3rd Line Support
Top Related IT Skills in Bedfordshire by Category

For the 6 months to 27 August 2014, IT jobs across the Bedfordshire region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 34 (75.56%) Lotus Domino
2 32 (71.11%) Blackberry Enterprise Server
3 3 (6.67%) Exchange Server 2007
3 3 (6.67%) MS Exchange
4 2 (4.44%) IIS
4 2 (4.44%) IBM Notes
4 2 (4.44%) Exchange Server 2010
4 2 (4.44%) Exchange Server 2003
5 1 (2.22%) Exchange Server 2013
Applications
1 17 (37.78%) MS Office
1 17 (37.78%) MS Excel
2 1 (2.22%) MS Visio
Cloud Services
1 1 (2.22%) Office 365
Communications & Networking
1 40 (88.89%) LAN
2 39 (86.67%) WAN
3 37 (82.22%) Firewall
4 34 (75.56%) DHCP
4 34 (75.56%) VPN
4 34 (75.56%) DNS
5 32 (71.11%) SAN
5 32 (71.11%) Wi-Fi
6 5 (11.11%) Network Security
7 3 (6.67%) Cisco Nexus
7 3 (6.67%) OSPF
7 3 (6.67%) BGP
8 2 (4.44%) FTP
8 2 (4.44%) VoIP
Database & Business Intelligence
1 4 (8.89%) SQL Server
Libraries, Frameworks & Software Standards
1 2 (4.44%) HTML
1 2 (4.44%) J2EE
1 2 (4.44%) JSP
1 2 (4.44%) Servlets
1 2 (4.44%) Web Services
1 2 (4.44%) XML
1 2 (4.44%) XSL
Miscellaneous
1 32 (71.11%) Blackberry
1 32 (71.11%) SecurID
Operating Systems
1 34 (75.56%) Windows
1 34 (75.56%) Windows Server 2003
1 34 (75.56%) Windows Server 2008
2 32 (71.11%) Windows Phone 8
2 32 (71.11%) Windows Phone
2 32 (71.11%) Android
2 32 (71.11%) VMS
3 17 (37.78%) Windows 7
Processes & Methodologies
1 3 (6.67%) Change Control
2 2 (4.44%) Mobile Device Management
2 2 (4.44%) Configuration Management
2 2 (4.44%) Disaster Recovery
3 1 (2.22%) Network Management
Programming Languages
1 2 (4.44%) Java
1 2 (4.44%) JavaScript
1 2 (4.44%) SQL
Qualifications
1 35 (77.78%) Microsoft Certification
2 34 (75.56%) MCSE
3 5 (11.11%) CCNP
3 5 (11.11%) Cisco Certification
3 5 (11.11%) CCSA
4 4 (8.89%) CCNA
5 3 (6.67%) CCDP
6 2 (4.44%) MCSA
6 2 (4.44%) CCSE
6 2 (4.44%) VMware Certified Professional (VCP)
6 2 (4.44%) MCP
6 2 (4.44%) Check Point Certification
6 2 (4.44%) VCP5
7 1 (2.22%) MCTS
7 1 (2.22%) MCITP
7 1 (2.22%) CCIP
7 1 (2.22%) CCA
7 1 (2.22%) Citrix Certification
7 1 (2.22%) CCDA
Quality Assurance & Compliance
1 1 (2.22%) SLA
System Software
1 34 (75.56%) Citrix Presentation Server
1 34 (75.56%) vSphere
2 17 (37.78%) XenApp
3 4 (8.89%) Active Directory
4 2 (4.44%) VMware ESX
4 2 (4.44%) VMware Infrastructure
Systems Management
1 32 (71.11%) Backup Exec
1 32 (71.11%) McAfee ePO
2 1 (2.22%) SCCM
Vendors
1 36 (80.00%) VMware
2 34 (75.56%) Citrix
2 34 (75.56%) Lotus
2 34 (75.56%) McAfee
3 32 (71.11%) Clearswift
3 32 (71.11%) Symantec
4 5 (11.11%) CheckPoint
4 5 (11.11%) Cisco
5 3 (6.67%) Microsoft
6 2 (4.44%) Intel
6 2 (4.44%) Oracle