The first table below looks at the demand for the 3rd Line Support role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 31 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the East of England region.

Location
3 months to
31 Jul 2014
Same period 2013 Same period 2012
Third Line Support
Rank 184 187 181
Rank change year-on-year
+3 -6
Permanent jobs requiring a 3rd Line Support 80 70 95
As % of all permanent IT jobs located in the East of England 1.00% 0.92% 1.11%
As % of the Job Titles category 1.05% 0.97% 1.15%
Number of salaries quoted 68 64 90
Average salary £35,000 £33,750 £40,000
Average salary % change year-on-year
+3.70% -15.62%
90% offered a salary of more than £25,000 £29,000 £27,500
10% offered a salary of more than £50,000 £44,500 £45,000
UK excluding London average salary £34,350 £32,500 £35,000
% change year-on-year
+5.69% -7.14%
Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
7634 7224 8264
As % of all permanent IT jobs located in the East of England 95.74% 94.54% 96.88%
Number of salaries quoted 6360 6183 7041
Average salary £42,000 £40,000 £40,000
Average salary % change year-on-year
+5.00% -
90% offered a salary of more than £25,500 £25,000 £25,000
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
3rd Line Support
England

3rd Line Support
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in the East of England

3rd Line Support
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the East of England region.

3rd Line Support Salary Trend in the East of England

3rd Line Support
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the East of England region over the 3 months to 31 July 2014.

3rd Line Support Salary Histogram in the East of England

3rd Line Support
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the East of England region over the 3 months to 31 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire -17 27 £34,175 +12.04% 3
Bedfordshire +6 21 £27,500 -35.29%
Cambridgeshire +5 14 £37,750 +16.15% 5
Essex -5 12 £50,000 +17.64%
Suffolk +11 4 £38,750 +55.00%
Norfolk - 2 - -
3rd Line Support
England

3rd Line Support
Top 30 Related IT Skills in the East of England

For the 6 months to 31 July 2014, IT jobs across the East of England region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 155 (80.73%) Windows
2 123 (64.06%) VMware
3 108 (56.25%) Windows Server 2008
4 95 (49.48%) Citrix
5 86 (44.79%) Windows Server 2003
6 81 (42.19%) Microsoft
7 77 (40.10%) Firewall
8 73 (38.02%) MS Exchange
9 70 (36.46%) SAN
10 69 (35.94%) DNS
11 68 (35.42%) Microsoft Certification
12 64 (33.33%) DHCP
13 61 (31.77%) LAN
13 61 (31.77%) VMware Infrastructure
14 56 (29.17%) WAN
14 56 (29.17%) Active Directory
15 54 (28.13%) MS Excel
15 54 (28.13%) XenApp
15 54 (28.13%) Exchange Server 2010
16 52 (27.08%) MCSE
17 51 (26.56%) VPN
17 51 (26.56%) Backup Exec
18 47 (24.48%) vSphere
19 43 (22.40%) McAfee
19 43 (22.40%) Windows 7
20 41 (21.35%) McAfee ePO
20 41 (21.35%) Symantec
21 39 (20.31%) Blackberry
21 39 (20.31%) Lotus
21 39 (20.31%) Cisco

3rd Line Support
Top Related IT Skills in the East of England by Category

For the 6 months to 31 July 2014, IT jobs across the East of England region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 73 (38.02%) MS Exchange
2 54 (28.13%) Exchange Server 2010
3 39 (20.31%) Lotus Domino
4 37 (19.27%) Blackberry Enterprise Server
5 35 (18.23%) Exchange Server 2007
6 21 (10.94%) SharePoint
7 19 (9.90%) Exchange Server 2013
8 11 (5.73%) IIS
9 7 (3.65%) SharePoint 2010
9 7 (3.65%) Lync
10 5 (2.60%) Exchange Server 2003
11 4 (2.08%) Apache
12 2 (1.04%) IBM Notes
12 2 (1.04%) JOnAS
12 2 (1.04%) Office Communications Server
13 1 (0.52%) SharePoint Server
Applications
1 54 (28.13%) MS Excel
2 37 (19.27%) MS Office
3 1 (0.52%) MS Visio
Cloud Services
1 5 (2.60%) PaaS
1 5 (2.60%) Office 365
2 2 (1.04%) Amazon AWS
3 1 (0.52%) Microsoft Azure
Communications & Networking
1 77 (40.10%) Firewall
2 70 (36.46%) SAN
3 69 (35.94%) DNS
4 64 (33.33%) DHCP
5 61 (31.77%) LAN
6 56 (29.17%) WAN
7 51 (26.56%) VPN
8 39 (20.31%) Wi-Fi
9 24 (12.50%) TCP/IP
10 20 (10.42%) VoIP
11 14 (7.29%) Internet
12 12 (6.25%) NAS
13 11 (5.73%) NetScaler
14 10 (5.21%) iSCSI
15 7 (3.65%) MPLS
16 6 (3.13%) Wireless
16 6 (3.13%) VLAN
17 5 (2.60%) Network Security
17 5 (2.60%) ISDN
17 5 (2.60%) PBX
Database & Business Intelligence
1 35 (18.23%) SQL Server
2 12 (6.25%) SQL Server 2008
3 4 (2.08%) MySQL
4 1 (0.52%) DB2
4 1 (0.52%) Relational Database
General
1 11 (5.73%) Finance
2 6 (3.13%) Retail
3 5 (2.60%) Manufacturing
4 2 (1.04%) Back Office
4 2 (1.04%) Telecoms
5 1 (0.52%) Banking
5 1 (0.52%) Law
Libraries, Frameworks & Software Standards
1 5 (2.60%) Web Services
2 4 (2.08%) Silverlight
3 3 (1.56%) HTML
3 3 (1.56%) XML
3 3 (1.56%) XSL
4 2 (1.04%) WAP
4 2 (1.04%) COM
4 2 (1.04%) JSP
4 2 (1.04%) Servlets
4 2 (1.04%) J2EE
5 1 (0.52%) Spring
5 1 (0.52%) .NET
5 1 (0.52%) DCOM
5 1 (0.52%) Classic ASP
5 1 (0.52%) ASP.NET
5 1 (0.52%) ODBC
Miscellaneous
1 39 (20.31%) Blackberry
2 37 (19.27%) SecurID
3 9 (4.69%) Replication
4 5 (2.60%) Mathematics
5 2 (1.04%) iPhone
6 1 (0.52%) Computer Science
6 1 (0.52%) Visualisation
6 1 (0.52%) PKI
6 1 (0.52%) Firmware
Operating Systems
1 155 (80.73%) Windows
2 108 (56.25%) Windows Server 2008
3 86 (44.79%) Windows Server 2003
4 43 (22.40%) Windows 7
5 39 (20.31%) Android
6 37 (19.27%) VMS
6 37 (19.27%) Windows Phone 8
6 37 (19.27%) Windows Phone
7 33 (17.19%) Windows Server 2012
8 20 (10.42%) Linux
9 18 (9.38%) Windows 8
10 8 (4.17%) Windows XP
11 5 (2.60%) Red Hat Enterprise Linux
12 4 (2.08%) UNIX
12 4 (2.08%) Ubuntu
13 2 (1.04%) Windows Vista
14 1 (0.52%) Mac OS X
14 1 (0.52%) Solaris
Processes & Methodologies
1 29 (15.10%) ITIL
2 13 (6.77%) Disaster Recovery
3 10 (5.21%) Change Management
3 10 (5.21%) Problem Management
4 9 (4.69%) Project Management
5 7 (3.65%) E-Commerce
6 6 (3.13%) Change Control
7 3 (1.56%) Service Delivery
7 3 (1.56%) Configuration Management
7 3 (1.56%) Mobile Device Management
8 2 (1.04%) Network Monitoring
8 2 (1.04%) ERP
8 2 (1.04%) Workflow
8 2 (1.04%) Business Continuity
8 2 (1.04%) Root Cause Analysis
8 2 (1.04%) QMS
9 1 (0.52%) Investment Management
9 1 (0.52%) Network Management
9 1 (0.52%) Migration
9 1 (0.52%) Security Management
Programming Languages
1 30 (15.63%) SQL
2 9 (4.69%) PowerShell
3 7 (3.65%) VB
3 7 (3.65%) JavaScript
4 5 (2.60%) C
5 4 (2.08%) C#
5 4 (2.08%) PHP
5 4 (2.08%) VB6
6 2 (1.04%) Java
6 2 (1.04%) VBScript
7 1 (0.52%) PL/SQL
Qualifications
1 68 (35.42%) Microsoft Certification
2 52 (27.08%) MCSE
3 24 (12.50%) Cisco Certification
4 23 (11.98%) CCNA
5 21 (10.94%) MCP
6 19 (9.90%) Citrix Certification
7 18 (9.38%) VMware Certified Professional (VCP)
8 16 (8.33%) Degree
9 12 (6.25%) CCA
9 12 (6.25%) MCSA
10 9 (4.69%) MCTS
11 8 (4.17%) CCNP
12 7 (3.65%) CCEE
12 7 (3.65%) CCAA
12 7 (3.65%) CCIA
12 7 (3.65%) MCITP
13 5 (2.60%) CCSA
14 3 (1.56%) NCDA
14 3 (1.56%) CCDP
15 2 (1.04%) VCP5
Quality Assurance & Compliance
1 9 (4.69%) SLA
System Software
1 61 (31.77%) VMware Infrastructure
2 56 (29.17%) Active Directory
3 54 (28.13%) XenApp
4 47 (24.48%) vSphere
5 39 (20.31%) Citrix Presentation Server
6 36 (18.75%) Hyper-V
7 15 (7.81%) XenDesktop
8 13 (6.77%) VMware ESX
9 8 (4.17%) Terminal Services
10 2 (1.04%) XenServer
11 1 (0.52%) Forefront TMG
11 1 (0.52%) UAG
11 1 (0.52%) ISA Server
11 1 (0.52%) MetaFrame
Systems Management
1 51 (26.56%) Backup Exec
2 41 (21.35%) McAfee ePO
3 9 (4.69%) SCCM
4 6 (3.13%) ARCserve
5 5 (2.60%) SCOM
6 2 (1.04%) Norton AntiVirus
7 1 (0.52%) WSUS
7 1 (0.52%) WMI
7 1 (0.52%) Nagios
Vendors
1 123 (64.06%) VMware
2 95 (49.48%) Citrix
3 81 (42.19%) Microsoft
4 43 (22.40%) McAfee
5 41 (21.35%) Symantec
6 39 (20.31%) Lotus
6 39 (20.31%) Cisco
7 37 (19.27%) Clearswift
8 12 (6.25%) Apple
9 11 (5.73%) CheckPoint
10 8 (4.17%) HP
10 8 (4.17%) SonicWALL
10 8 (4.17%) Veeam
11 7 (3.65%) Juniper
12 6 (3.13%) WatchGuard
13 5 (2.60%) AppSense
13 5 (2.60%) Websense
14 4 (2.08%) Red Hat
14 4 (2.08%) NetApp
15 3 (1.56%) Dell
Watford, Hertfordshire
Premier Group Recruitment
Salary: £38000 - £42000 per annum + Benefits
Posted: 11 hours ago
Cambridge, Cambridgeshire
Proteus Europe
Posted: 15 hours ago
Cambridge, Cambridgeshire
EXCELerate
Salary: From £35,000 to £40,000 per annum Corporate Benefits
Posted: 17 hours ago
Watford, Hertfordshire
Salmon Limited
Salary: Market Rates + Benefits
Posted: Yesterday
Stevenage, Hertfordshire
Capita Resourcing - IT Resourcing
Salary: £30000 - £37000 per annum + Benefits!
Posted: 6 days ago
Cambridge, Cambridgeshire
Just Cambridge Talent
Posted: 15 days ago
Cambridge, Cambridgeshire
Just Cambridge Talent
Posted: 15 days ago