The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
Third Line Support
Rank 200 201 187
Rank change year-on-year
+1 -14
Permanent jobs requiring a 3rd Line Support 64 66 64
As % of all permanent IT jobs located in the East of England 0.91% 0.91% 0.96%
As % of the Job Titles category 0.94% 0.95% 0.99%
Number of salaries quoted 61 54 59
Average salary £37,000 £37,000 £34,500
Average salary % change year-on-year
- +7.24%
90% offered a salary of more than £30,000 £27,100 £27,500
10% offered a salary of more than £44,500 £42,500 £52,050
UK excluding London average salary £35,000 £35,000 £33,500
% change year-on-year
- +4.47%
3rd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
6812 6968 6479
As % of all permanent IT jobs located in the East of England 96.71% 96.56% 97.52%
Number of salaries quoted 5574 5644 5248
Average salary £44,000 £42,500 £40,000
Average salary % change year-on-year
+3.52% +6.25%
90% offered a salary of more than £25,200 £25,000 £25,000
10% offered a salary of more than £62,500 £55,000 £62,500
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

3rd Line Support
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in the East of England

3rd Line Support
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the East of England region.

3rd Line Support Salary Trend in the East of England

3rd Line Support
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the East of England region over the 3 months to 5 February 2016.

3rd Line Support Salary Histogram in the East of England

3rd Line Support
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the East of England region over the 3 months to 5 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +20 39 £36,250 +11.53% 8
Cambridgeshire -11 10 £41,000 +10.81%
Bedfordshire +3 9 £49,000 +15.29% 1
Essex -14 4 £30,500 +1.66% 3
Suffolk -17 3 £28,000 -30.00% 1
Norfolk +3 1 £38,000 -5.00% 1
3rd Line Support
England

3rd Line Support
Top 30 Related IT Skills in the East of England

For the 6 months to 5 February 2016, IT jobs across the East of England region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 83 (70.94%) Windows
2 66 (56.41%) Active Directory
3 54 (46.15%) Windows Server
4 53 (45.30%) VMware
5 51 (43.59%) Microsoft
6 50 (42.74%) Firewall
7 45 (38.46%) Windows Server 2008
8 42 (35.90%) Office 365
9 39 (33.33%) Windows Server 2012
10 35 (29.91%) DHCP
11 33 (28.21%) DNS
12 30 (25.64%) Cisco
13 29 (24.79%) TCP/IP
14 27 (23.08%) VPN
14 27 (23.08%) VMware Infrastructure
15 25 (21.37%) MS Exchange
16 24 (20.51%) Windows Server 2003
17 20 (17.09%) LAN
17 20 (17.09%) WAN
18 19 (16.24%) Disaster Recovery
19 17 (14.53%) ITIL
19 17 (14.53%) HP
19 17 (14.53%) Citrix
19 17 (14.53%) Cisco Certification
19 17 (14.53%) Windows 8
20 16 (13.68%) SLA
20 16 (13.68%) MS Office
21 14 (11.97%) SQL Server
21 14 (11.97%) Exchange Server 2013
22 12 (10.26%) SAN

3rd Line Support
Top Related IT Skills in the East of England by Category

For the 6 months to 5 February 2016, IT jobs across the East of England region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 25 (21.37%) MS Exchange
2 14 (11.97%) Exchange Server 2013
3 10 (8.55%) Exchange Server 2010
4 7 (5.98%) SharePoint
5 5 (4.27%) IIS
6 3 (2.56%) Exchange Server 2003
6 3 (2.56%) Exchange Server 2007
6 3 (2.56%) Lync
6 3 (2.56%) SharePoint 2013
Applications
1 16 (13.68%) MS Office
2 11 (9.40%) MS Excel
3 6 (5.13%) MS Visio
Cloud Services
1 42 (35.90%) Office 365
2 10 (8.55%) Google Apps
3 1 (0.85%) Amazon AWS
3 1 (0.85%) Amazon EC2
3 1 (0.85%) Amazon S3
3 1 (0.85%) Cloud Computing
3 1 (0.85%) Microsoft Azure
Communications & Networking
1 50 (42.74%) Firewall
2 35 (29.91%) DHCP
3 33 (28.21%) DNS
4 29 (24.79%) TCP/IP
5 27 (23.08%) VPN
6 20 (17.09%) LAN
6 20 (17.09%) WAN
7 12 (10.26%) SAN
8 11 (9.40%) Wi-Fi
9 8 (6.84%) VLAN
9 8 (6.84%) VoIP
9 8 (6.84%) Wireless
10 7 (5.98%) Cisco ASA
11 6 (5.13%) BGP
11 6 (5.13%) DWDM
11 6 (5.13%) HSRP
11 6 (5.13%) MPLS
11 6 (5.13%) OSPF
11 6 (5.13%) RIP
11 6 (5.13%) SSL
Database & Business Intelligence
1 14 (11.97%) SQL Server
2 1 (0.85%) MySQL
2 1 (0.85%) SQL Server 2012
General
1 4 (3.42%) Finance
2 1 (0.85%) Banking
2 1 (0.85%) Law
2 1 (0.85%) Legal
2 1 (0.85%) Retail
Libraries, Frameworks & Software Standards
1 1 (0.85%) Middleware
1 1 (0.85%) Web Services
Miscellaneous
1 10 (8.55%) Driving Licence
2 5 (4.27%) Client/Server
3 4 (3.42%) AS400
3 4 (3.42%) Data Centre
3 4 (3.42%) EqualLogic
3 4 (3.42%) Video Conferencing
4 3 (2.56%) Celerra
4 3 (2.56%) CLARiiON
4 3 (2.56%) EMC VNX
4 3 (2.56%) VCE vBlock
5 2 (1.71%) Analytical Skills
5 2 (1.71%) Clustering
5 2 (1.71%) CMDB
5 2 (1.71%) iSeries
5 2 (1.71%) LPAR
6 1 (0.85%) Enterprise Storage
6 1 (0.85%) Mathematics
6 1 (0.85%) Reinsurance
6 1 (0.85%) Statistics
6 1 (0.85%) User Experience
Operating Systems
1 83 (70.94%) Windows
2 54 (46.15%) Windows Server
3 45 (38.46%) Windows Server 2008
4 39 (33.33%) Windows Server 2012
5 24 (20.51%) Windows Server 2003
6 17 (14.53%) Windows 8
7 11 (9.40%) Windows XP
8 8 (6.84%) Linux
9 6 (5.13%) Windows 7
10 5 (4.27%) Solaris
10 5 (4.27%) Unix
11 3 (2.56%) Mac OS
11 3 (2.56%) Red Hat Enterprise Linux
11 3 (2.56%) Windows 10
12 2 (1.71%) OS/400
13 1 (0.85%) Windows Vista
Processes & Methodologies
1 19 (16.24%) Disaster Recovery
2 17 (14.53%) ITIL
3 11 (9.40%) Network Management
4 10 (8.55%) High Availability
4 10 (8.55%) Network Design
4 10 (8.55%) Service Delivery
5 9 (7.69%) Change Management
5 9 (7.69%) Incident Management
6 7 (5.98%) Data Protection
6 7 (5.98%) Performance Monitoring
6 7 (5.98%) Service Management
7 6 (5.13%) Business Continuity
7 6 (5.13%) Presales
7 6 (5.13%) Project Management
8 5 (4.27%) Case Management
9 3 (2.56%) Security Patching
9 3 (2.56%) Vulnerability Assessment
10 2 (1.71%) Time Management
11 1 (0.85%) Release Management
11 1 (0.85%) Supplier Management
Programming Languages
1 9 (7.69%) SQL
2 3 (2.56%) PowerShell
3 1 (0.85%) C
3 1 (0.85%) T-SQL
3 1 (0.85%) VBScript
Qualifications
1 17 (14.53%) Cisco Certification
2 10 (8.55%) CCNP
3 9 (7.69%) Microsoft Certification
4 8 (6.84%) MCSE
5 7 (5.98%) MCSA
5 7 (5.98%) SC Cleared
5 7 (5.98%) Security Cleared
6 6 (5.13%) MCP
7 5 (4.27%) CCNA
7 5 (4.27%) VMware Certified Professional (VCP)
8 4 (3.42%) MCDST
9 3 (2.56%) ITIL Foundation Certificate
9 3 (2.56%) MCITP
9 3 (2.56%) PhD
Quality Assurance & Compliance
1 16 (13.68%) SLA
2 3 (2.56%) ISO/IEC 27001
System Software
1 66 (56.41%) Active Directory
2 27 (23.08%) VMware Infrastructure
3 10 (8.55%) Hyper-V
4 5 (4.27%) Oracle Clusterware
4 5 (4.27%) vSphere
5 4 (3.42%) Terminal Services
6 3 (2.56%) XenApp
6 3 (2.56%) XenServer
7 2 (1.71%) XenDesktop
8 1 (0.85%) DFS Replication
Systems Management
1 6 (5.13%) HP NNM
2 5 (4.27%) Oracle Enterprise Manager
2 5 (4.27%) Oracle ZFS
2 5 (4.27%) WSUS
3 3 (2.56%) FortiGate
4 2 (1.71%) SCCM
4 2 (1.71%) ZENworks
5 1 (0.85%) Microsoft Data Protection Manager
5 1 (0.85%) SCDPM
Vendors
1 53 (45.30%) VMware
2 51 (43.59%) Microsoft
3 30 (25.64%) Cisco
4 17 (14.53%) Citrix
4 17 (14.53%) HP
5 11 (9.40%) Dell
6 10 (8.55%) Google
7 9 (7.69%) Juniper
8 7 (5.98%) F5
9 6 (5.13%) CheckPoint
10 5 (4.27%) Apple
10 5 (4.27%) NetApp
10 5 (4.27%) Northgate
10 5 (4.27%) Oracle
11 4 (3.42%) 3PAR
11 4 (3.42%) Avaya
12 3 (2.56%) EMC
12 3 (2.56%) McAfee
12 3 (2.56%) Red Hat
13 2 (1.71%) Novell
Bedfordshire
Global Technology Solutions Ltd
Salary: £28000 - £32000 per annum
Posted: 16 hours ago
Borehamwood, Hertfordshire
Senitor Associates
Salary: £38000 per annum + Outstanding benefits
Posted: Yesterday
Hertfordshire
Executive Resource Group
Salary: £45k - 60k per year
Posted: Yesterday
Hemel Hempstead, Hertfordshire
Green Thompson Consulting
Salary: Up to £32,000 per annum
Posted: 2 days ago
Hertfordshire
HAYS INFORMATION TECHNOLOGY
Salary: Competitive
Posted: 2 days ago
Norwich, Norfolk
I4 Recruitment
Salary: £30k - 40k per year + Negotiable
Posted: 2 days ago
Borehamwood, Hertfordshire
Senitor Associates
Salary: £38000 per annum
Posted: 3 days ago
Bury St. Edmunds, Suffolk
Kelway Ltd
Salary: From £28,000 to £28,000 per annum to £28,000 + Benefits
Posted: 4 days ago
Hemel Hempstead, Hertfordshire
Understanding Recruitment
Salary: £30000.00 - £33000.00 per annum
Posted: 4 days ago
Loughton, Essex
Oscar
Salary: £25000 - £30000 per annum
Posted: 4 days ago
Loughton, Essex
Oscar
Salary: £25000 - £35000 per annum + Benefits
Posted: 4 days ago
Witham
Hays Specialist Recruitment Ltd
Salary: £25000.00 - £32000.00 per annum
Posted: 22 days ago
Watford
Bluetown Online LTD
Posted: 23 days ago