The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 1 May 2016 with a comparison to the same period in the previous 2 years.

3 months to
1 May 2016
Same period 2015 Same period 2014
Third Line Support
Rank 174 193 178
Rank change year-on-year
+19 -15
Permanent jobs requiring a 3rd Line Support 91 88 117
As % of all permanent IT jobs located in the East of England 1.30% 1.14% 1.36%
As % of the Job Titles category 1.36% 1.17% 1.40%
Number of salaries quoted 88 78 111
Average salary £35,000 £35,000 £35,000
90% offered a salary of more than £30,000 £30,000 £27,500
10% offered a salary of more than £47,500 £45,000 £47,500
UK excluding London average salary £35,000 £35,000 £34,000
% change year-on-year
- +2.94%
3rd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
6682 7531 8384
As % of all permanent IT jobs located in the East of England 95.70% 97.59% 97.50%
Number of salaries quoted 5498 6171 6963
Average salary £44,000 £42,500 £40,000
Average salary % change year-on-year
+3.52% +6.25%
90% offered a salary of more than £26,500 £25,000 £25,000
10% offered a salary of more than £65,000 £57,500 £60,000
UK excluding London average salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

3rd Line Support
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in the East of England

3rd Line Support
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the East of England region.

3rd Line Support Salary Trend in the East of England

3rd Line Support
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the East of England region over the 3 months to 1 May 2016.

3rd Line Support Salary Histogram in the East of England

3rd Line Support
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the East of England region over the 3 months to 1 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +32 47 £37,500 +7.14% 1
Bedfordshire +10 18 £31,000 -31.11%
Cambridgeshire -8 16 £40,500 -10.00%
Essex +5 10 £47,500 +43.93%
Suffolk -1 7 £27,000 -16.92%
3rd Line Support
England

3rd Line Support
Top 30 Related IT Skills in the East of England

For the 6 months to 1 May 2016, IT jobs across the East of England region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 110 (71.90%) Windows
2 95 (62.09%) Microsoft
3 75 (49.02%) Windows Server
4 74 (48.37%) VMware
5 72 (47.06%) Active Directory
6 70 (45.75%) Firewall
7 62 (40.52%) Windows Server 2008
8 47 (30.72%) Office 365
9 45 (29.41%) Cisco
10 43 (28.10%) WAN
10 43 (28.10%) MS Exchange
10 43 (28.10%) LAN
11 42 (27.45%) VMware Infrastructure
12 40 (26.14%) VPN
13 39 (25.49%) Windows Server 2012
14 34 (22.22%) Windows 7
15 33 (21.57%) Microsoft Certification
15 33 (21.57%) ITIL
16 32 (20.92%) TCP/IP
17 30 (19.61%) DNS
18 29 (18.95%) DHCP
18 29 (18.95%) Windows Server 2003
19 27 (17.65%) MS Office
19 27 (17.65%) Hyper-V
20 23 (15.03%) SCCM
20 23 (15.03%) Dell
20 23 (15.03%) SLA
21 22 (14.38%) Citrix
22 21 (13.73%) MS Excel
22 21 (13.73%) Data Protection

3rd Line Support
Top Related IT Skills in the East of England by Category

For the 6 months to 1 May 2016, IT jobs across the East of England region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 43 (28.10%) MS Exchange
2 14 (9.15%) Exchange Server 2010
3 11 (7.19%) Exchange Server 2013
4 9 (5.88%) SharePoint
5 3 (1.96%) Blackberry Enterprise Server
5 3 (1.96%) Exchange Server 2007
5 3 (1.96%) SharePoint 2013
6 2 (1.31%) IIS
7 1 (0.65%) Exchange Server 2003
7 1 (0.65%) Skype for Business
Applications
1 27 (17.65%) MS Office
2 21 (13.73%) MS Excel
3 6 (3.92%) MS Visio
Business Applications
1 1 (0.65%) Maximo
Cloud Services
1 47 (30.72%) Office 365
2 5 (3.27%) Google Apps
3 3 (1.96%) Amazon AWS
3 3 (1.96%) Cloud Computing
4 1 (0.65%) Amazon EC2
4 1 (0.65%) Amazon S3
4 1 (0.65%) Microsoft Azure
Communications & Networking
1 70 (45.75%) Firewall
2 43 (28.10%) LAN
2 43 (28.10%) WAN
3 40 (26.14%) VPN
4 32 (20.92%) TCP/IP
5 30 (19.61%) DNS
6 29 (18.95%) DHCP
7 13 (8.50%) VoIP
7 13 (8.50%) Wireless
8 12 (7.84%) SAN
9 11 (7.19%) Internet
10 9 (5.88%) VPLS
11 8 (5.23%) iSCSI
11 8 (5.23%) VLAN
12 7 (4.58%) ADSL
12 7 (4.58%) Network Security
12 7 (4.58%) Spanning Tree
13 6 (3.92%) DWDM
13 6 (3.92%) MPLS
13 6 (3.92%) OSPF
Database & Business Intelligence
1 11 (7.19%) SQL Server
2 8 (5.23%) Data Warehouse
3 1 (0.65%) GIS
3 1 (0.65%) MySQL
3 1 (0.65%) SQL Server 2012
General
1 9 (5.88%) Banking
1 9 (5.88%) Finance
2 8 (5.23%) Financial Institution
3 3 (1.96%) Law
3 3 (1.96%) Telecoms
4 1 (0.65%) Legal
4 1 (0.65%) Manufacturing
4 1 (0.65%) Publishing
4 1 (0.65%) Retail
Libraries, Frameworks & Software Standards
1 9 (5.88%) XML
2 8 (5.23%) .NET
2 8 (5.23%) ASP.NET
3 3 (1.96%) Web Services
4 1 (0.65%) LAMP
4 1 (0.65%) XSL
Miscellaneous
1 14 (9.15%) Clustering
2 8 (5.23%) Blackberry
2 8 (5.23%) Data Centre
3 7 (4.58%) Analytical Skills
3 7 (4.58%) EqualLogic
3 7 (4.58%) Mathematics
4 6 (3.92%) Client/Server
4 6 (3.92%) EPoS
5 5 (3.27%) Driving Licence
5 5 (3.27%) Handset
6 4 (2.61%) AS400
6 4 (2.61%) Video Conferencing
7 3 (1.96%) Smartphone
8 2 (1.31%) Fat Client
8 2 (1.31%) iPad
8 2 (1.31%) iPhone
8 2 (1.31%) iSeries
8 2 (1.31%) LPAR
8 2 (1.31%) Thin Client
9 1 (0.65%) User Experience
Operating Systems
1 110 (71.90%) Windows
2 75 (49.02%) Windows Server
3 62 (40.52%) Windows Server 2008
4 39 (25.49%) Windows Server 2012
5 34 (22.22%) Windows 7
6 29 (18.95%) Windows Server 2003
7 21 (13.73%) Windows 8
8 19 (12.42%) Linux
9 14 (9.15%) Windows 10
10 12 (7.84%) Red Hat Enterprise Linux
11 11 (7.19%) Windows XP
12 3 (1.96%) Solaris
12 3 (1.96%) Unix
12 3 (1.96%) Windows Phone
13 2 (1.31%) OS/400
14 1 (0.65%) Debian
14 1 (0.65%) Mac OS
14 1 (0.65%) Windows Vista
Processes & Methodologies
1 33 (21.57%) ITIL
2 21 (13.73%) Data Protection
3 19 (12.42%) Disaster Recovery
3 19 (12.42%) Service Delivery
4 14 (9.15%) High Availability
5 13 (8.50%) Network Design
6 12 (7.84%) Incident Management
7 11 (7.19%) Network Management
8 8 (5.23%) Performance Testing
8 8 (5.23%) Project Management
9 7 (4.58%) Validation
10 6 (3.92%) Business Continuity
10 6 (3.92%) Kalman Filter
10 6 (3.92%) Security Patching
10 6 (3.92%) Web Filtering
11 5 (3.27%) Change Management
11 5 (3.27%) Service Management
12 4 (2.61%) Mentoring
12 4 (2.61%) Presales
13 3 (1.96%) Case Management
Programming Languages
1 16 (10.46%) SQL
2 6 (3.92%) C
3 4 (2.61%) PowerShell
4 2 (1.31%) C++
4 2 (1.31%) VB
5 1 (0.65%) Bash Shell
5 1 (0.65%) Perl
5 1 (0.65%) Python
5 1 (0.65%) VBScript
Qualifications
1 33 (21.57%) Microsoft Certification
2 20 (13.07%) Cisco Certification
3 19 (12.42%) SC Cleared
3 19 (12.42%) Security Cleared
4 16 (10.46%) MCDST
5 15 (9.80%) MCSE
6 14 (9.15%) MCP
7 10 (6.54%) MCSA
8 9 (5.88%) CCNP
9 8 (5.23%) MCITP
9 8 (5.23%) VMware Certified Professional (VCP)
10 7 (4.58%) CCNA
11 3 (1.96%) ITIL Certification
11 3 (1.96%) MCTS
11 3 (1.96%) PhD
12 2 (1.31%) DV Cleared
13 1 (0.65%) Degree
13 1 (0.65%) ITIL Foundation Certificate
13 1 (0.65%) RHCE
Quality Assurance & Compliance
1 23 (15.03%) SLA
2 3 (1.96%) ISO/IEC 27001
System Software
1 72 (47.06%) Active Directory
2 42 (27.45%) VMware Infrastructure
3 27 (17.65%) Hyper-V
4 8 (5.23%) vSphere
5 4 (2.61%) XenApp
6 3 (1.96%) Oracle Clusterware
6 3 (1.96%) VMware ESXi
7 2 (1.31%) Citrix Presentation Server
7 2 (1.31%) Microsoft App-V
7 2 (1.31%) Terminal Server
7 2 (1.31%) VMware ESX
7 2 (1.31%) VMware Server
8 1 (0.65%) DFS Replication
8 1 (0.65%) Microsoft Virtual Server
8 1 (0.65%) Postfix
8 1 (0.65%) Terminal Services
8 1 (0.65%) XenDesktop
Systems Management
1 23 (15.03%) SCCM
2 21 (13.73%) WSUS
3 15 (9.80%) Microsoft Data Protection Manager
3 15 (9.80%) SCDPM
4 14 (9.15%) FortiGate
4 14 (9.15%) SCOM
5 6 (3.92%) HP NNM
6 4 (2.61%) ZENworks
7 3 (1.96%) Oracle Enterprise Manager
7 3 (1.96%) Oracle ZFS
8 1 (0.65%) Nagios
8 1 (0.65%) NetBackup
8 1 (0.65%) Puppet
8 1 (0.65%) SCSM
Vendors
1 95 (62.09%) Microsoft
2 74 (48.37%) VMware
3 45 (29.41%) Cisco
4 23 (15.03%) Dell
5 22 (14.38%) Citrix
6 20 (13.07%) Juniper
7 16 (10.46%) HP
8 11 (7.19%) Red Hat
9 10 (6.54%) CheckPoint
10 9 (5.88%) Intel Security
11 8 (5.23%) F5
12 7 (4.58%) 3PAR
12 7 (4.58%) Avaya
13 6 (3.92%) NetApp
14 5 (3.27%) Becrypt
14 5 (3.27%) Google
14 5 (3.27%) Symantec
15 4 (2.61%) Apple
15 4 (2.61%) Novell
16 3 (1.96%) Siemens
St. Albans, Hertfordshire
Senitor Associates
Salary: £50000 per annum + benefits
Posted: Yesterday