The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Third Line Support
Rank 216 189 175
Rank change year-on-year
-27 -14
Permanent jobs requiring a 3rd Line Support 48 74 78
As % of all permanent IT jobs located in the East of England 0.65% 0.96% 1.09%
As % of the Job Titles category 0.69% 1.00% 1.15%
Number of salaries quoted 43 54 71
Average salary £35,500 £35,000 £32,750
Average salary % change year-on-year
+1.42% +6.87%
90% offered a salary of more than £27,500 £28,600 £29,000
10% offered a salary of more than £42,400 £50,000 £42,500
UK excluding London average salary £35,000 £34,000 £32,500
% change year-on-year
+2.94% +4.61%
3rd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
6918 7397 6795
As % of all permanent IT jobs located in the East of England 94.17% 96.26% 95.11%
Number of salaries quoted 5867 6084 5823
Average salary £42,500 £42,000 £40,000
Average salary % change year-on-year
+1.19% +5.00%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £60,000 £57,500 £60,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

3rd Line Support
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in the East of England

3rd Line Support
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the East of England region.

3rd Line Support Salary Trend in the East of England

3rd Line Support
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the East of England region over the 3 months to 28 August 2015.

3rd Line Support Salary Histogram in the East of England

3rd Line Support
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the East of England region over the 3 months to 28 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire -14 21 £37,500 +11.94%
Essex -8 16 £31,000 -38.00% 1
Cambridgeshire +3 6 £41,000 +7.89%
Suffolk +4 5 £27,500 -15.38%
3rd Line Support
England

3rd Line Support
Top 30 Related IT Skills in the East of England

For the 6 months to 28 August 2015, IT jobs across the East of England region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 101 (83.47%) Windows
2 72 (59.50%) VMware
3 57 (47.11%) Active Directory
4 55 (45.45%) Citrix
5 45 (37.19%) Microsoft
6 40 (33.06%) Windows Server 2012
7 37 (30.58%) Windows Server 2008
7 37 (30.58%) ITIL
8 33 (27.27%) VMware Infrastructure
9 28 (23.14%) DNS
10 26 (21.49%) SAN
11 25 (20.66%) DHCP
12 24 (19.83%) Firewall
13 22 (18.18%) MS Exchange
14 21 (17.36%) Office 365
15 20 (16.53%) Linux
16 19 (15.70%) HP
17 18 (14.88%) Lync
18 17 (14.05%) 3PAR
18 17 (14.05%) Cisco
19 16 (13.22%) Change Management
19 16 (13.22%) TCP/IP
19 16 (13.22%) Veeam
20 15 (12.40%) SharePoint
20 15 (12.40%) SLA
20 15 (12.40%) Disaster Recovery
21 14 (11.57%) Microsoft Certification
22 13 (10.74%) SQL Server
23 12 (9.92%) SQL
23 12 (9.92%) Windows Server 2003

3rd Line Support
Top Related IT Skills in the East of England by Category

For the 6 months to 28 August 2015, IT jobs across the East of England region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 22 (18.18%) MS Exchange
2 18 (14.88%) Lync
3 15 (12.40%) SharePoint
4 12 (9.92%) Exchange Server 2010
5 11 (9.09%) Exchange Server 2013
6 7 (5.79%) IIS
7 6 (4.96%) Exchange Server 2007
8 3 (2.48%) JBoss
8 3 (2.48%) Apache
9 1 (0.83%) Blackberry Enterprise Server
9 1 (0.83%) Exchange Server 2003
Applications
1 11 (9.09%) MS Excel
2 6 (4.96%) MS Office
Business Applications
1 1 (0.83%) SAP Oil and Gas
1 1 (0.83%) Dynamics CRM
Cloud Services
1 21 (17.36%) Office 365
2 9 (7.44%) Microsoft Azure
3 3 (2.48%) Amazon AWS
4 1 (0.83%) Google Apps
Communications & Networking
1 28 (23.14%) DNS
2 26 (21.49%) SAN
3 25 (20.66%) DHCP
4 24 (19.83%) Firewall
5 16 (13.22%) TCP/IP
6 10 (8.26%) LDAP
7 7 (5.79%) LAN
7 7 (5.79%) WAN
8 5 (4.13%) HTTP
8 5 (4.13%) VLAN
9 4 (3.31%) SMTP
10 2 (1.65%) iSCSI
10 2 (1.65%) Wi-Fi
11 1 (0.83%) SSL
11 1 (0.83%) Skype
11 1 (0.83%) Wireshark
11 1 (0.83%) SNMP
11 1 (0.83%) VPN
Database & Business Intelligence
1 13 (10.74%) SQL Server
2 3 (2.48%) OLAP
2 3 (2.48%) Crystal Reports
3 2 (1.65%) Oracle Database
4 1 (0.83%) MySQL
4 1 (0.83%) Oracle Reports
4 1 (0.83%) PostgreSQL
4 1 (0.83%) Oracle OLAP
4 1 (0.83%) SQL Server 2008
Development Applications
1 1 (0.83%) SQL Server Management Studio (SSMS)
General
1 12 (9.92%) Finance
2 3 (2.48%) Back Office
3 2 (1.65%) Front Office
4 1 (0.83%) Electronics
4 1 (0.83%) Telecoms
4 1 (0.83%) Automotive
4 1 (0.83%) Manufacturing
4 1 (0.83%) Marketing
Libraries, Frameworks & Software Standards
1 3 (2.48%) Web Services
2 2 (1.65%) .NET
3 1 (0.83%) COM
3 1 (0.83%) Middleware
Miscellaneous
1 10 (8.26%) CMDB
2 3 (2.48%) Fat Client
2 3 (2.48%) Management Information System
2 3 (2.48%) Thin Client
3 2 (1.65%) Analytical Skills
3 2 (1.65%) Computer Science
4 1 (0.83%) Public Cloud
4 1 (0.83%) EMC VNX
4 1 (0.83%) Blackberry
4 1 (0.83%) DTV
4 1 (0.83%) Replication
4 1 (0.83%) CLARiiON
4 1 (0.83%) Clustering
4 1 (0.83%) Data Protection Act
4 1 (0.83%) Celerra
4 1 (0.83%) FMCG
Operating Systems
1 101 (83.47%) Windows
2 40 (33.06%) Windows Server 2012
3 37 (30.58%) Windows Server 2008
4 20 (16.53%) Linux
5 12 (9.92%) Windows Server 2003
6 6 (4.96%) UNIX
7 5 (4.13%) Windows 7
8 3 (2.48%) Windows 8
9 1 (0.83%) Ubuntu
9 1 (0.83%) Windows Vista
9 1 (0.83%) CentOS
9 1 (0.83%) Red Hat Enterprise Linux
9 1 (0.83%) Mac OS
Processes & Methodologies
1 37 (30.58%) ITIL
2 16 (13.22%) Change Management
3 15 (12.40%) Disaster Recovery
4 12 (9.92%) Time Management
5 10 (8.26%) Security Patching
6 5 (4.13%) Server Building
6 5 (4.13%) Software Deployment
6 5 (4.13%) Service Delivery
6 5 (4.13%) PRINCE2
6 5 (4.13%) Incident Management
7 4 (3.31%) Network Management
8 3 (2.48%) Capacity Management
8 3 (2.48%) Network Design
8 3 (2.48%) CRM
8 3 (2.48%) Migration
9 2 (1.65%) Configuration Management
9 2 (1.65%) DevOps
10 1 (0.83%) Data Privacy
10 1 (0.83%) Technical Analysis
10 1 (0.83%) Project Management
Programming Languages
1 12 (9.92%) SQL
2 10 (8.26%) PowerShell
3 6 (4.96%) T-SQL
4 3 (2.48%) Java
5 1 (0.83%) Perl
5 1 (0.83%) PHP
5 1 (0.83%) Bash Shell
5 1 (0.83%) VBScript
5 1 (0.83%) VBA
5 1 (0.83%) Shell Script
5 1 (0.83%) Ruby
Qualifications
1 14 (11.57%) Microsoft Certification
2 11 (9.09%) MCSE
3 10 (8.26%) MCSA
3 10 (8.26%) ITIL Certification
4 6 (4.96%) MCP
5 5 (4.13%) MCITP
5 5 (4.13%) Security Cleared
6 4 (3.31%) Degree
7 3 (2.48%) SC Cleared
7 3 (2.48%) VMware Certified Professional (VCP)
7 3 (2.48%) Cisco Certification
7 3 (2.48%) CCNA
8 1 (0.83%) CISSP
8 1 (0.83%) RHCE
8 1 (0.83%) LPIC
8 1 (0.83%) CEH
8 1 (0.83%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 15 (12.40%) SLA
System Software
1 57 (47.11%) Active Directory
2 33 (27.27%) VMware Infrastructure
3 10 (8.26%) Hyper-V
4 9 (7.44%) XenApp
5 7 (5.79%) XenDesktop
6 5 (4.13%) vSphere
6 5 (4.13%) XenServer
7 3 (2.48%) Terminal Services
7 3 (2.48%) Xen
8 2 (1.65%) iptables
9 1 (0.83%) Postfix
9 1 (0.83%) KVM
Systems Management
1 6 (4.96%) Backup Exec
2 5 (4.13%) SCCM
3 2 (1.65%) HP Data Protector
4 1 (0.83%) Opscode Chef
4 1 (0.83%) HAProxy
4 1 (0.83%) WSUS
Vendors
1 72 (59.50%) VMware
2 55 (45.45%) Citrix
3 45 (37.19%) Microsoft
4 19 (15.70%) HP
5 17 (14.05%) Cisco
5 17 (14.05%) 3PAR
6 16 (13.22%) Veeam
7 11 (9.09%) SolarWinds
8 6 (4.96%) CheckPoint
9 5 (4.13%) Apple
10 4 (3.31%) Oracle
11 2 (1.65%) NetApp
11 2 (1.65%) Symantec
11 2 (1.65%) Rackspace
12 1 (0.83%) Google
12 1 (0.83%) Red Hat
12 1 (0.83%) SAP
12 1 (0.83%) Dell
12 1 (0.83%) EMC
Basildon, Essex
Oscar Associates (UK) Ltd
Salary: £25000 - £30000 per annum
Posted: Yesterday