The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 3 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Mar 2015
Same period 2014 Same period 2013
Third Line Support
Rank 182 186 201
Rank change year-on-year
+4 +15
Permanent jobs requiring a 3rd Line Support 80 76 63
As % of all permanent IT jobs located in the East of England 1.09% 1.06% 0.75%
As % of the Job Titles category 1.14% 1.11% 0.79%
Number of salaries quoted 66 70 60
Average salary £40,000 £34,500 £36,000
Average salary % change year-on-year
+15.94% -4.16%
90% offered a salary of more than £27,200 £27,500 £28,100
10% offered a salary of more than £45,000 £45,000 £45,000
UK excluding London average salary £35,000 £35,000 £33,000
% change year-on-year
- +6.06%
3rd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
7012 6840 7957
As % of all permanent IT jobs located in the East of England 95.92% 95.77% 95.18%
Number of salaries quoted 5658 5591 6866
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £25,000 £26,000 £25,500
10% offered a salary of more than £62,500 £57,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

3rd Line Support
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in the East of England

3rd Line Support
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the East of England region.

3rd Line Support Salary Trend in the East of England

3rd Line Support
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the East of England region over the 3 months to 3 March 2015.

3rd Line Support Salary Histogram in the East of England

3rd Line Support
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the East of England region over the 3 months to 3 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire -26 23 £32,500 -7.14% 1
Cambridgeshire +16 21 £38,500 +37.50% 3
Bedfordshire +17 16 £42,500 +32.81%
Essex -8 13 £25,000 -33.33%
Suffolk +12 12 £40,000 +25.00%
Norfolk - 4 £40,000 -
3rd Line Support
England

3rd Line Support
Top 30 Related IT Skills in the East of England

For the 6 months to 3 March 2015, IT jobs across the East of England region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 123 (87.86%) Windows
2 102 (72.86%) VMware
3 88 (62.86%) Active Directory
4 80 (57.14%) Microsoft
5 57 (40.71%) MS Exchange
6 56 (40.00%) Cisco
7 48 (34.29%) VMware Infrastructure
8 47 (33.57%) Citrix
9 43 (30.71%) Windows Server 2008
10 38 (27.14%) Exchange Server 2010
10 38 (27.14%) Windows Server 2012
11 36 (25.71%) SAN
12 34 (24.29%) MS Excel
13 31 (22.14%) Disaster Recovery
14 29 (20.71%) SQL Server
15 28 (20.00%) ITIL
16 26 (18.57%) SQL
16 26 (18.57%) HP
17 25 (17.86%) Hyper-V
17 25 (17.86%) Microsoft Certification
17 25 (17.86%) DNS
18 24 (17.14%) LAN
18 24 (17.14%) Windows 7
19 23 (16.43%) Cisco Certification
20 21 (15.00%) WAN
20 21 (15.00%) Firewall
21 20 (14.29%) Windows Server 2003
21 20 (14.29%) TCP/IP
22 18 (12.86%) DHCP
22 18 (12.86%) MCSE

3rd Line Support
Top Related IT Skills in the East of England by Category

For the 6 months to 3 March 2015, IT jobs across the East of England region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 57 (40.71%) MS Exchange
2 38 (27.14%) Exchange Server 2010
3 18 (12.86%) Exchange Server 2013
4 13 (9.29%) Exchange Server 2007
5 12 (8.57%) SharePoint
6 10 (7.14%) Lync
7 9 (6.43%) Exchange Server 2003
8 7 (5.00%) Blackberry Enterprise Server
9 5 (3.57%) IIS
Applications
1 34 (24.29%) MS Excel
2 13 (9.29%) MS Office
3 1 (0.71%) MS Project
3 1 (0.71%) MS Visio
3 1 (0.71%) Acrobat
Business Applications
1 2 (1.43%) assyst
1 2 (1.43%) Dynamics CRM
Cloud Services
1 7 (5.00%) Office 365
2 3 (2.14%) Microsoft Azure
3 2 (1.43%) Google Apps
4 1 (0.71%) Amazon AWS
Communications & Networking
1 36 (25.71%) SAN
2 25 (17.86%) DNS
3 24 (17.14%) LAN
4 21 (15.00%) WAN
4 21 (15.00%) Firewall
5 20 (14.29%) TCP/IP
6 18 (12.86%) DHCP
7 16 (11.43%) Fibre Channel
8 15 (10.71%) VPN
9 10 (7.14%) VLAN
10 9 (6.43%) NetScaler
11 7 (5.00%) iSCSI
11 7 (5.00%) LDAP
12 6 (4.29%) Cisco ASA
13 4 (2.86%) Junos
13 4 (2.86%) Broadband
14 3 (2.14%) Wi-Fi
15 2 (1.43%) SSL
15 2 (1.43%) Ethernet
15 2 (1.43%) WLAN
Database & Business Intelligence
1 29 (20.71%) SQL Server
2 8 (5.71%) SQL Server 2008
3 7 (5.00%) SQL Server 2005
4 5 (3.57%) SQL Server 2012
5 1 (0.71%) MySQL
General
1 10 (7.14%) Finance
2 8 (5.71%) Law
3 4 (2.86%) Advertising
4 3 (2.14%) Manufacturing
5 2 (1.43%) Telecoms
5 2 (1.43%) Retail
6 1 (0.71%) Banking
Libraries, Frameworks & Software Standards
1 5 (3.57%) Application Packaging
2 4 (2.86%) Web Services
3 2 (1.43%) .NET
3 2 (1.43%) LAMP
4 1 (0.71%) Flash
Miscellaneous
1 12 (8.57%) Replication
2 9 (6.43%) Blackberry
3 7 (5.00%) Analytical Skills
4 6 (4.29%) CMDB
5 5 (3.57%) FlexPod
6 4 (2.86%) Clustering
7 2 (1.43%) Data Protection Act
7 2 (1.43%) FMCG
7 2 (1.43%) Social Media
8 1 (0.71%) Statistics
Operating Systems
1 123 (87.86%) Windows
2 43 (30.71%) Windows Server 2008
3 38 (27.14%) Windows Server 2012
4 24 (17.14%) Windows 7
5 20 (14.29%) Windows Server 2003
6 17 (12.14%) Windows 8
7 9 (6.43%) Linux
8 8 (5.71%) Windows XP
9 2 (1.43%) UNIX
10 1 (0.71%) Windows 2000
10 1 (0.71%) AIX
10 1 (0.71%) HPUX
10 1 (0.71%) Solaris
10 1 (0.71%) Debian
10 1 (0.71%) Fedora
10 1 (0.71%) Windows Vista
10 1 (0.71%) CentOS
10 1 (0.71%) Red Hat Enterprise Linux
10 1 (0.71%) Mac OS
Processes & Methodologies
1 31 (22.14%) Disaster Recovery
2 28 (20.00%) ITIL
3 14 (10.00%) Change Management
4 10 (7.14%) Project Management
5 7 (5.00%) Migration
5 7 (5.00%) Time Management
6 6 (4.29%) Service Delivery
7 5 (3.57%) Network Design
7 5 (3.57%) Software Deployment
8 4 (2.86%) Mobile Device Management
8 4 (2.86%) Root Cause Analysis
8 4 (2.86%) Mentoring
9 3 (2.14%) CRM
10 2 (1.43%) ERP
10 2 (1.43%) PRINCE2
10 2 (1.43%) Web Services Management
10 2 (1.43%) Knowledge Management
10 2 (1.43%) Coaching
10 2 (1.43%) Data Privacy
10 2 (1.43%) Data Protection
Programming Languages
1 26 (18.57%) SQL
2 10 (7.14%) PowerShell
3 3 (2.14%) VB
4 2 (1.43%) VBScript
5 1 (0.71%) T-SQL
5 1 (0.71%) C#
5 1 (0.71%) Java
Qualifications
1 25 (17.86%) Microsoft Certification
2 23 (16.43%) Cisco Certification
3 18 (12.86%) MCSE
4 17 (12.14%) CCNA
5 15 (10.71%) CCNP
6 14 (10.00%) MCP
7 13 (9.29%) MCITP
8 11 (7.86%) VMware Certified Professional (VCP)
9 9 (6.43%) MCSA
10 6 (4.29%) VCP4
11 3 (2.14%) ITIL Certification
12 2 (1.43%) MCTS
12 2 (1.43%) Citrix Certification
12 2 (1.43%) Security Cleared
12 2 (1.43%) VCP5
13 1 (0.71%) MCSM
13 1 (0.71%) CCIA
13 1 (0.71%) CCEA
13 1 (0.71%) CCA
13 1 (0.71%) Degree
Quality Assurance & Compliance
1 15 (10.71%) SLA
2 1 (0.71%) QA
System Software
1 88 (62.86%) Active Directory
2 48 (34.29%) VMware Infrastructure
3 25 (17.86%) Hyper-V
4 15 (10.71%) XenApp
4 15 (10.71%) vSphere
5 10 (7.14%) VMware ESX
5 10 (7.14%) XenDesktop
6 4 (2.86%) Xen
6 4 (2.86%) VMware ESXi
7 2 (1.43%) XenServer
7 2 (1.43%) Firmware
8 1 (0.71%) Terminal Server
8 1 (0.71%) Terminal Services
8 1 (0.71%) MetaFrame
Systems Management
1 16 (11.43%) SCCM
2 7 (5.00%) WSUS
3 6 (4.29%) SCOM
3 6 (4.29%) Backup Exec
4 5 (3.57%) ZENworks
5 4 (2.86%) Symantec Enterprise Vault
Vendors
1 102 (72.86%) VMware
2 80 (57.14%) Microsoft
3 56 (40.00%) Cisco
4 47 (33.57%) Citrix
5 26 (18.57%) HP
6 14 (10.00%) Oracle
7 13 (9.29%) CommVault
7 13 (9.29%) FalconStor
8 9 (6.43%) Symantec
9 8 (5.71%) Dell
10 7 (5.00%) SolarWinds
11 6 (4.29%) EMC
11 6 (4.29%) Juniper
11 6 (4.29%) 3PAR
12 5 (3.57%) Veeam
13 4 (2.86%) NETGEAR
14 3 (2.14%) Brocade
14 3 (2.14%) SonicWALL
14 3 (2.14%) Sage
15 2 (1.43%) CheckPoint
Cambridgeshire
Senitor Associates
Salary: £30000 - £37000 per annum + great company + benefits
Posted: Yesterday
Cambridgeshire
The Bridge Ltd
Salary: From £25,000 to £30,000 per annum + CAR ALLOWANCE
Posted: 6 days ago
Hertfordshire
NFP Group Ltd
Salary: £30000 - £45000 per annum + Bonus + Benefits
Posted: 25 days ago
Cambridgeshire
Nigel Frank International Limited - Newcastle
Salary: £30000 - £40000 per annum + Package
Posted: 25 days ago