The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 24 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Apr 2015
Same period 2014 Same period 2013
Third Line Support
Rank 177 181 218
Rank change year-on-year
+4 +37
Permanent jobs requiring a 3rd Line Support 86 103 58
As % of all permanent IT jobs located in the East of England 1.14% 1.20% 0.68%
As % of the Job Titles category 1.18% 1.25% 0.71%
Number of salaries quoted 74 96 55
Average salary £39,000 £35,000 £32,500
Average salary % change year-on-year
+11.42% +7.69%
90% offered a salary of more than £28,800 £27,800 £27,350
10% offered a salary of more than £46,750 £47,900 £40,000
UK excluding London average salary £35,000 £34,000 £32,500
% change year-on-year
+2.94% +4.61%
3rd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
7271 8227 8200
As % of all permanent IT jobs located in the East of England 96.13% 95.53% 95.92%
Number of salaries quoted 5955 6841 7139
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £25,000 £26,000 £25,548
10% offered a salary of more than £60,000 £55,000 £57,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

3rd Line Support
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in the East of England

3rd Line Support
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the East of England region.

3rd Line Support Salary Trend in the East of England

3rd Line Support
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the East of England region over the 3 months to 24 April 2015.

3rd Line Support Salary Histogram in the East of England

3rd Line Support
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the East of England region over the 3 months to 24 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire +28 27 £45,000 +42.85% 1
Hertfordshire -12 25 £37,500 +7.14% 3
Suffolk +22 14 £32,500 -9.09% 2
Essex -8 13 £29,750 -33.88%
Bedfordshire +4 7 £45,000 +50.00%
3rd Line Support
England

3rd Line Support
Top 30 Related IT Skills in the East of England

For the 6 months to 24 April 2015, IT jobs across the East of England region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 129 (86.58%) Windows
2 107 (71.81%) VMware
3 76 (51.01%) Active Directory
4 69 (46.31%) Microsoft
5 59 (39.60%) Citrix
6 54 (36.24%) MS Exchange
7 49 (32.89%) Cisco
8 46 (30.87%) SAN
9 45 (30.20%) Windows Server 2012
10 44 (29.53%) VMware Infrastructure
11 43 (28.86%) Windows Server 2008
12 35 (23.49%) ITIL
13 34 (22.82%) Exchange Server 2010
14 32 (21.48%) HP
15 31 (20.81%) Disaster Recovery
16 28 (18.79%) DNS
17 27 (18.12%) MS Excel
18 25 (16.78%) SQL
19 24 (16.11%) SQL Server
19 24 (16.11%) Firewall
19 24 (16.11%) Hyper-V
20 23 (15.44%) SharePoint
21 22 (14.77%) DHCP
22 21 (14.09%) Lync
23 20 (13.42%) Windows 7
24 19 (12.75%) LAN
25 18 (12.08%) Microsoft Certification
26 17 (11.41%) Windows Server 2003
26 17 (11.41%) WAN
26 17 (11.41%) TCP/IP

3rd Line Support
Top Related IT Skills in the East of England by Category

For the 6 months to 24 April 2015, IT jobs across the East of England region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 54 (36.24%) MS Exchange
2 34 (22.82%) Exchange Server 2010
3 23 (15.44%) SharePoint
4 21 (14.09%) Lync
5 12 (8.05%) Exchange Server 2013
6 10 (6.71%) Exchange Server 2007
7 7 (4.70%) Blackberry Enterprise Server
7 7 (4.70%) IIS
8 6 (4.03%) Exchange Server 2003
9 1 (0.67%) JBoss
9 1 (0.67%) Apache
Applications
1 27 (18.12%) MS Excel
2 10 (6.71%) MS Office
3 1 (0.67%) MS Project
3 1 (0.67%) MS Visio
3 1 (0.67%) Acrobat
Business Applications
1 2 (1.34%) Dynamics CRM
2 1 (0.67%) SAP Oil and Gas
Cloud Services
1 5 (3.36%) Office 365
2 3 (2.01%) Amazon AWS
3 2 (1.34%) Google Apps
4 1 (0.67%) Microsoft Azure
Communications & Networking
1 46 (30.87%) SAN
2 28 (18.79%) DNS
3 24 (16.11%) Firewall
4 22 (14.77%) DHCP
5 19 (12.75%) LAN
6 17 (11.41%) WAN
6 17 (11.41%) TCP/IP
7 15 (10.07%) Fibre Channel
8 14 (9.40%) VPN
9 11 (7.38%) VLAN
10 9 (6.04%) NetScaler
11 8 (5.37%) LDAP
12 6 (4.03%) iSCSI
13 4 (2.68%) Wi-Fi
14 3 (2.01%) Cisco ASA
14 3 (2.01%) Junos
14 3 (2.01%) Broadband
14 3 (2.01%) HTTP
14 3 (2.01%) SSL
15 2 (1.34%) WLAN
Database & Business Intelligence
1 24 (16.11%) SQL Server
2 5 (3.36%) SQL Server 2008
3 3 (2.01%) SQL Server 2005
4 2 (1.34%) MySQL
4 2 (1.34%) SQL Server 2012
5 1 (0.67%) PostgreSQL
General
1 12 (8.05%) Finance
2 4 (2.68%) Law
2 4 (2.68%) Manufacturing
3 3 (2.01%) Advertising
3 3 (2.01%) Telecoms
4 1 (0.67%) Electronics
4 1 (0.67%) Marketing
Libraries, Frameworks & Software Standards
1 6 (4.03%) Web Services
2 4 (2.68%) Application Packaging
3 2 (1.34%) .NET
3 2 (1.34%) LAMP
4 1 (0.67%) Flash
Miscellaneous
1 13 (8.72%) Replication
2 8 (5.37%) Blackberry
2 8 (5.37%) CMDB
3 7 (4.70%) Analytical Skills
4 5 (3.36%) FlexPod
5 4 (2.68%) Clustering
6 3 (2.01%) FMCG
6 3 (2.01%) Private Cloud
7 2 (1.34%) Social Media
7 2 (1.34%) Data Protection Act
8 1 (0.67%) DTV
8 1 (0.67%) Fat Client
8 1 (0.67%) Thin Client
Operating Systems
1 129 (86.58%) Windows
2 45 (30.20%) Windows Server 2012
3 43 (28.86%) Windows Server 2008
4 20 (13.42%) Windows 7
5 17 (11.41%) Windows Server 2003
5 17 (11.41%) Linux
6 15 (10.07%) Windows 8
7 7 (4.70%) Windows XP
8 4 (2.68%) UNIX
9 2 (1.34%) CentOS
9 2 (1.34%) Red Hat Enterprise Linux
10 1 (0.67%) Mac OS
10 1 (0.67%) Debian
10 1 (0.67%) Fedora
10 1 (0.67%) Windows Vista
10 1 (0.67%) Windows 2000
10 1 (0.67%) AIX
10 1 (0.67%) HPUX
10 1 (0.67%) Solaris
Processes & Methodologies
1 35 (23.49%) ITIL
2 31 (20.81%) Disaster Recovery
3 13 (8.72%) Change Management
4 8 (5.37%) Time Management
5 7 (4.70%) Migration
6 6 (4.03%) Project Management
7 5 (3.36%) Software Deployment
7 5 (3.36%) Network Design
8 4 (2.68%) Service Delivery
9 3 (2.01%) CRM
9 3 (2.01%) Mobile Device Management
10 2 (1.34%) Data Protection
10 2 (1.34%) Data Privacy
10 2 (1.34%) Mentoring
10 2 (1.34%) Coaching
10 2 (1.34%) ERP
10 2 (1.34%) PRINCE2
10 2 (1.34%) Web Services Management
10 2 (1.34%) Knowledge Management
11 1 (0.67%) Software Testing
Programming Languages
1 25 (16.78%) SQL
2 10 (6.71%) PowerShell
3 3 (2.01%) VB
4 2 (1.34%) T-SQL
4 2 (1.34%) Java
5 1 (0.67%) Perl
5 1 (0.67%) VBScript
5 1 (0.67%) Shell Script
5 1 (0.67%) Ruby
5 1 (0.67%) Bash Shell
5 1 (0.67%) C#
Qualifications
1 18 (12.08%) Microsoft Certification
2 17 (11.41%) Cisco Certification
3 14 (9.40%) MCSE
4 13 (8.72%) MCP
4 13 (8.72%) CCNA
5 11 (7.38%) CCNP
6 10 (6.71%) ITIL Certification
6 10 (6.71%) VMware Certified Professional (VCP)
7 9 (6.04%) MCITP
8 6 (4.03%) MCSA
9 3 (2.01%) Security Cleared
10 2 (1.34%) VCP5
10 2 (1.34%) Citrix Certification
10 2 (1.34%) RHCE
11 1 (0.67%) A+ Certification
11 1 (0.67%) Network+ Certification
11 1 (0.67%) Degree
11 1 (0.67%) LPIC
11 1 (0.67%) MCTS
11 1 (0.67%) CCEA
Quality Assurance & Compliance
1 17 (11.41%) SLA
2 1 (0.67%) QA
System Software
1 76 (51.01%) Active Directory
2 44 (29.53%) VMware Infrastructure
3 24 (16.11%) Hyper-V
4 16 (10.74%) vSphere
5 14 (9.40%) XenApp
6 13 (8.72%) XenDesktop
7 5 (3.36%) Xen
8 4 (2.68%) VMware ESX
9 3 (2.01%) VMware ESXi
10 2 (1.34%) Terminal Services
10 2 (1.34%) Firmware
10 2 (1.34%) XenServer
11 1 (0.67%) Postfix
11 1 (0.67%) Terminal Server
11 1 (0.67%) KVM
11 1 (0.67%) iptables
Systems Management
1 13 (8.72%) SCCM
2 7 (4.70%) Backup Exec
2 7 (4.70%) WSUS
3 6 (4.03%) SCOM
4 4 (2.68%) Symantec Enterprise Vault
4 4 (2.68%) ZENworks
5 1 (0.67%) Opscode Chef
5 1 (0.67%) HAProxy
Vendors
1 107 (71.81%) VMware
2 69 (46.31%) Microsoft
3 59 (39.60%) Citrix
4 49 (32.89%) Cisco
5 32 (21.48%) HP
6 17 (11.41%) 3PAR
7 15 (10.07%) Veeam
8 13 (8.72%) Oracle
8 13 (8.72%) CommVault
8 13 (8.72%) FalconStor
9 9 (6.04%) SolarWinds
9 9 (6.04%) Symantec
10 8 (5.37%) CheckPoint
11 6 (4.03%) Dell
11 6 (4.03%) EMC
12 5 (3.36%) Juniper
13 3 (2.01%) Apple
13 3 (2.01%) Brocade
13 3 (2.01%) SonicWALL
13 3 (2.01%) NETGEAR
St. Neots, Cambridgeshire
Senitor Associates
Salary: £28000 - £40000 per annum
Posted: 2 days ago
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Applause IT Innovation
Salary: £37000 - £44000 per annum + Depending on Experience + Bens
Posted: 2 days ago
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Salary: £30000 - £35000 per annum
Posted: 2 days ago
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Salary: 25k-30k
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Hays IT - Uk Posting account
Salary: £30000.00 - £40000.00 per annum
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