The statistics below represent IT jobs advertised across the East of England region that had 3rd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 3 December 2016 with a comparison to same period over 2 years.

3 months to
3 Dec 2016
Same period 2015 Same period 2014
Third Line Support
Rank 212 197 214
Rank change year-on-year
-15 +17
Permanent jobs requiring a 3rd Line Support 27 65 65
As % of all permanent IT jobs located in the East of England 0.42% 0.91% 0.81%
As % of the Job Titles category 0.44% 0.94% 0.84%
Number of salaries quoted 21 56 58
Median salary £37,500 £37,500 £37,500
90% offered a salary of more than £30,000 £30,000 £28,000
10% offered a salary of more than £45,000 £49,500 £53,000
UK excluding London median salary £33,500 £35,000 £35,000
% change year-on-year
-4.28% -
3rd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
6141 6921 7768
As % of all permanent IT jobs located in the East of England 96.63% 96.74% 96.39%
Number of salaries quoted 5004 5778 6354
Median salary £45,000 £44,000 £42,500
Median salary % change year-on-year
+2.27% +3.52%
90% offered a salary of more than £26,500 £25,000 £25,000
10% offered a salary of more than £65,000 £60,000 £62,500
UK excluding London median salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%

3rd Line Support
Jobs Demand Trend in the East of England

The demand trend of job ads across the East of England region that featured 3rd Line Support in the job title.

3rd Line Support Jobs Demand Trend in the East of England

3rd Line Support
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the East of England region.

3rd Line Support Salary Trend in the East of England

3rd Line Support
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the East of England region over the 3 months to 3 December 2016.

3rd Line Support Salary Histogram in the East of England

3rd Line Support
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support within the East of England region over the 3 months to 3 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire -19 17 £35,000 -6.66% 2
Cambridgeshire +9 6 £41,250 -13.15% 3
Essex +10 2 £43,000 -1.14% 1
Bedfordshire -1 2 £42,500 -13.26%
3rd Line Support
England

3rd Line Support Skill Set
Top 30 Related IT Skills in the East of England

For the 6 months to 3 December 2016, 3rd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East of England region featuring 3rd Line Support in the job title.

1 69 (83.13%) Windows
2 56 (67.47%) Active Directory
3 53 (63.86%) VMware
4 52 (62.65%) Microsoft
5 47 (56.63%) Windows Server
6 43 (51.81%) VMware Infrastructure
7 37 (44.58%) Office 365
8 34 (40.96%) ITIL
9 33 (39.76%) MS Exchange
9 33 (39.76%) Windows Server 2008
10 30 (36.14%) DNS
11 29 (34.94%) Firewall
12 28 (33.73%) Windows Server 2012
13 27 (32.53%) WAN
14 26 (31.33%) LAN
15 25 (30.12%) DHCP
16 23 (27.71%) Windows Server 2003
17 22 (26.51%) VPN
18 21 (25.30%) Linux
19 19 (22.89%) Mentoring
19 19 (22.89%) Skype for Business
20 18 (21.69%) Data Centre
20 18 (21.69%) VoIP
20 18 (21.69%) Citrix
20 18 (21.69%) VMware ESX
21 16 (19.28%) Remote Desktop
22 15 (18.07%) Cisco
22 15 (18.07%) SQL
22 15 (18.07%) Red Hat Enterprise Linux
22 15 (18.07%) Degree

3rd Line Support Skill Set
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 33 (39.76%) MS Exchange
2 19 (22.89%) Skype for Business
3 8 (9.64%) Exchange Server 2010
4 4 (4.82%) Exchange Server 2013
5 2 (2.41%) Exchange Server 2007
5 2 (2.41%) SharePoint
6 1 (1.20%) Blackberry Enterprise Server
6 1 (1.20%) Exchange Server 5.5
6 1 (1.20%) IIS
Applications
1 13 (15.66%) MS Office
2 12 (14.46%) MS Excel
Cloud Services
1 37 (44.58%) Office 365
2 13 (15.66%) PaaS
3 4 (4.82%) Microsoft Azure
4 3 (3.61%) Yammer
5 2 (2.41%) Mimecast
6 1 (1.20%) iTunes
Communications & Networking
1 30 (36.14%) DNS
2 29 (34.94%) Firewall
3 27 (32.53%) WAN
4 26 (31.33%) LAN
5 25 (30.12%) DHCP
6 22 (26.51%) VPN
7 18 (21.69%) VoIP
8 16 (19.28%) Remote Desktop
9 15 (18.07%) VLAN
10 13 (15.66%) ISDN
10 13 (15.66%) MPLS
10 13 (15.66%) PBX
11 11 (13.25%) TCP/IP
12 9 (10.84%) SAN
13 5 (6.02%) iSCSI
13 5 (6.02%) Unified Communications
14 4 (4.82%) HTTP
14 4 (4.82%) LDAP
14 4 (4.82%) Skype
15 3 (3.61%) Network Security
Database & Business Intelligence
1 8 (9.64%) SQL Server
2 4 (4.82%) SQL Server 2005
3 3 (3.61%) SQL Server 2008
4 2 (2.41%) Amazon RDS
4 2 (2.41%) MySQL
4 2 (2.41%) PostgreSQL
5 1 (1.20%) SQL Server 2014
General
1 13 (15.66%) Retail
2 5 (6.02%) Finance
3 4 (4.82%) Telecoms
4 3 (3.61%) Banking
4 3 (3.61%) Manufacturing
4 3 (3.61%) Marketing
5 2 (2.41%) Publishing
6 1 (1.20%) Back Office
6 1 (1.20%) Front Office
6 1 (1.20%) Military
Libraries, Frameworks & Software Standards
1 1 (1.20%) .NET
1 1 (1.20%) ASP.NET
1 1 (1.20%) ASP.NET MVC
1 1 (1.20%) COM
1 1 (1.20%) CSS
1 1 (1.20%) Flash
1 1 (1.20%) HTML
1 1 (1.20%) Web Services
Miscellaneous
1 18 (21.69%) Data Centre
2 13 (15.66%) Mathematics
3 6 (7.23%) iPad
4 5 (6.02%) Blackberry
5 4 (4.82%) Handset
6 3 (3.61%) iPhone
6 3 (3.61%) Video Conferencing
7 2 (2.41%) Client/Server
7 2 (2.41%) Data Protection Act
7 2 (2.41%) EMC VNX
7 2 (2.41%) EPoS
7 2 (2.41%) Fat Client
7 2 (2.41%) Thin Client
8 1 (1.20%) Clustering
8 1 (1.20%) Computer Science
8 1 (1.20%) Driving Licence
8 1 (1.20%) EFT
8 1 (1.20%) Management Information System
8 1 (1.20%) Replication
8 1 (1.20%) User Experience
Operating Systems
1 69 (83.13%) Windows
2 47 (56.63%) Windows Server
3 33 (39.76%) Windows Server 2008
4 28 (33.73%) Windows Server 2012
5 23 (27.71%) Windows Server 2003
6 21 (25.30%) Linux
7 15 (18.07%) Red Hat Enterprise Linux
8 11 (13.25%) Windows 7
9 4 (4.82%) Unix
9 4 (4.82%) Windows 10
9 4 (4.82%) Windows 8
9 4 (4.82%) Windows XP
10 2 (2.41%) Mac OS X
11 1 (1.20%) Mac OS
11 1 (1.20%) Windows Phone
Processes & Methodologies
1 34 (40.96%) ITIL
2 19 (22.89%) Mentoring
3 13 (15.66%) Coaching
3 13 (15.66%) E-Commerce
4 8 (9.64%) Disaster Recovery
5 7 (8.43%) Change Management
6 6 (7.23%) Kalman Filter
7 4 (4.82%) Change Control
7 4 (4.82%) Security Patching
7 4 (4.82%) Server Building
7 4 (4.82%) Validation
7 4 (4.82%) Web Filtering
8 3 (3.61%) Business Continuity
8 3 (3.61%) Investment Management
8 3 (3.61%) ITIL V3
8 3 (3.61%) Problem Management
8 3 (3.61%) Project Management
8 3 (3.61%) Project Planning
8 3 (3.61%) Service Delivery
9 2 (2.41%) Information Security
Programming Languages
1 15 (18.07%) SQL
2 13 (15.66%) C
3 9 (10.84%) PowerShell
4 5 (6.02%) VBScript
5 2 (2.41%) Perl
5 2 (2.41%) Python
5 2 (2.41%) Shell Script
6 1 (1.20%) C#
6 1 (1.20%) JavaScript
6 1 (1.20%) T-SQL
6 1 (1.20%) VB
Qualifications
1 15 (18.07%) Degree
2 8 (9.64%) Microsoft Certification
3 5 (6.02%) SC Cleared
3 5 (6.02%) Security Cleared
4 4 (4.82%) MCDST
4 4 (4.82%) VMware Certified Professional (VCP)
5 3 (3.61%) Cisco Certification
5 3 (3.61%) MCP
5 3 (3.61%) MCSE
6 1 (1.20%) CCAA
6 1 (1.20%) CCNA
6 1 (1.20%) Citrix Certification
6 1 (1.20%) MCSA
6 1 (1.20%) MCTS
6 1 (1.20%) Network+ Certification
6 1 (1.20%) Postgraduate
Quality Assurance & Compliance
1 2 (2.41%) ISO/IEC 27001
2 1 (1.20%) SLA
System Software
1 56 (67.47%) Active Directory
2 43 (51.81%) VMware Infrastructure
3 18 (21.69%) VMware ESX
4 13 (15.66%) Terminal Services
5 10 (12.05%) Hyper-V
6 6 (7.23%) vSphere
7 5 (6.02%) VMware ESXi
8 4 (4.82%) Virtual Servers
9 3 (3.61%) MetaFrame
9 3 (3.61%) Xen
10 2 (2.41%) Virtual Machines
10 2 (2.41%) XenApp
Systems Management
1 12 (14.46%) SCCM
2 4 (4.82%) ZENworks
3 3 (3.61%) WSUS
4 2 (2.41%) Backup Exec
4 2 (2.41%) Norton AntiVirus
4 2 (2.41%) ThinApp
5 1 (1.20%) SCOM
5 1 (1.20%) Simpana
Vendors
1 53 (63.86%) VMware
2 52 (62.65%) Microsoft
3 18 (21.69%) Citrix
4 15 (18.07%) Cisco
5 13 (15.66%) CheckPoint
6 9 (10.84%) HP
7 5 (6.02%) Becrypt
8 4 (4.82%) Dell
8 4 (4.82%) Novell
8 4 (4.82%) SolarWinds
9 3 (3.61%) BT
9 3 (3.61%) Kaspersky
9 3 (3.61%) NetApp
9 3 (3.61%) Veeam
9 3 (3.61%) WatchGuard
10 2 (2.41%) CommVault
10 2 (2.41%) EMC
10 2 (2.41%) Red Hat
10 2 (2.41%) Sybase
10 2 (2.41%) Symantec
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