The first table below looks at the demand for the 3rd Line Support role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 23 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the East of England region.

Location
3 months to
23 Apr 2014
Same period 2013 Same period 2012
Third Line Support
Rank 181 216 224
Rank change year-on-year
+35 +8
Permanent jobs requiring a 3rd Line Support 104 58 57
As % of all permanent IT jobs located in the East of England 1.19% 0.68% 0.61%
As % of the Job Titles category 1.25% 0.71% 0.64%
Number of salaries quoted 97 55 57
Average salary £35,000 £32,500 £27,500
Average salary % change year-on-year
+7.69% +18.18%
90% offered a salary of more than £27,850 £27,350 £25,000
10% offered a salary of more than £47,800 £40,000 £45,800
UK excluding London average salary £34,000 £32,500 £35,000
% change year-on-year
+4.61% -7.14%
Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
8313 8212 8924
As % of all permanent IT jobs located in the East of England 95.46% 95.92% 96.25%
Number of salaries quoted 6916 7149 7419
Average salary £40,000 £40,000 £40,000
90% offered a salary of more than £26,000 £25,500 £25,000
10% offered a salary of more than £57,500 £55,000 £55,000
UK excluding London average salary £40,000 £38,000 £38,000
% change year-on-year
+5.26% -
3rd Line Support
England

3rd Line Support
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in the East of England

3rd Line Support
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the East of England region.

3rd Line Support Salary Trend in the East of England

3rd Line Support
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the East of England region over the 3 months to 23 April 2014.

3rd Line Support Salary Histogram in the East of England

3rd Line Support
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the East of England region over the 3 months to 23 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Hertfordshire +10 34 £35,000 +15.70% 3
Bedfordshire +11 29 £30,000 -24.52% 2
Essex 0 25 £45,000 +36.36% 1
Cambridgeshire -8 12 £31,500 -3.07% 1
Norfolk - 3 £37,500 -
Suffolk -4 2 £35,750 -10.62%
3rd Line Support
England

3rd Line Support
Top 30 Related IT Skills in the East of England

For the 6 months to 23 April 2014, IT jobs across the East of England region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 126 (82.89%) Windows
2 93 (61.18%) VMware
3 88 (57.89%) Windows Server 2008
4 76 (50.00%) Microsoft
5 75 (49.34%) MS Exchange
6 70 (46.05%) Firewall
7 68 (44.74%) Windows Server 2003
8 67 (44.08%) Microsoft Certification
9 59 (38.82%) SAN
10 58 (38.16%) Citrix
10 58 (38.16%) Exchange Server 2010
11 57 (37.50%) Active Directory
12 52 (34.21%) Cisco
13 51 (33.55%) DNS
13 51 (33.55%) VMware Infrastructure
14 50 (32.89%) SQL Server
15 47 (30.92%) DHCP
16 44 (28.95%) LAN
16 44 (28.95%) MCSE
17 43 (28.29%) MS Excel
17 43 (28.29%) Windows 7
18 37 (24.34%) Hyper-V
18 37 (24.34%) Exchange Server 2007
18 37 (24.34%) SQL
19 36 (23.68%) SharePoint
19 36 (23.68%) VPN
20 34 (22.37%) WAN
20 34 (22.37%) CCNA
20 34 (22.37%) ITIL
20 34 (22.37%) Cisco Certification

3rd Line Support
Top Related IT Skills in the East of England by Category

For the 6 months to 23 April 2014, IT jobs across the East of England region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 75 (49.34%) MS Exchange
2 58 (38.16%) Exchange Server 2010
3 37 (24.34%) Exchange Server 2007
4 36 (23.68%) SharePoint
5 21 (13.82%) Lotus Domino
6 19 (12.50%) Blackberry Enterprise Server
7 18 (11.84%) SharePoint 2010
8 13 (8.55%) Exchange Server 2013
9 10 (6.58%) IIS
10 4 (2.63%) JOnAS
10 4 (2.63%) SharePoint Server
10 4 (2.63%) Lync
10 4 (2.63%) Office Communications Server
11 3 (1.97%) Exchange Server 2003
12 2 (1.32%) IBM Notes
13 1 (0.66%) SharePoint 2013
Applications
1 43 (28.29%) MS Excel
2 31 (20.39%) MS Office
3 1 (0.66%) Photoshop
Cloud Services
1 3 (1.97%) Office 365
2 1 (0.66%) Microsoft Azure
Communications & Networking
1 70 (46.05%) Firewall
2 59 (38.82%) SAN
3 51 (33.55%) DNS
4 47 (30.92%) DHCP
5 44 (28.95%) LAN
6 36 (23.68%) VPN
7 34 (22.37%) WAN
8 23 (15.13%) TCP/IP
9 21 (13.82%) Internet
10 19 (12.50%) VoIP
10 19 (12.50%) Wi-Fi
11 15 (9.87%) iSCSI
12 12 (7.89%) NAS
13 9 (5.92%) IP Telephony
14 7 (4.61%) Wireless
15 5 (3.29%) VLAN
16 4 (2.63%) Network Security
16 4 (2.63%) NetScaler
16 4 (2.63%) VRRP
16 4 (2.63%) SSL
Database & Business Intelligence
1 50 (32.89%) SQL Server
2 26 (17.11%) SQL Server 2008
3 5 (3.29%) SQL Server 2000
3 5 (3.29%) SQL Server Reporting Services
3 5 (3.29%) SQL Server Integration Services
4 1 (0.66%) Relational Database
General
1 8 (5.26%) Telecoms
2 3 (1.97%) Finance
2 3 (1.97%) Manufacturing
3 1 (0.66%) Welsh Language
3 1 (0.66%) Law
Libraries, Frameworks & Software Standards
1 6 (3.95%) .NET
1 6 (3.95%) Classic ASP
1 6 (3.95%) ASP.NET
2 5 (3.29%) NHibernate
2 5 (3.29%) .NET Framework
2 5 (3.29%) WCF
2 5 (3.29%) ASP.NET MVC
2 5 (3.29%) ADO.NET Entity Framework
2 5 (3.29%) ASP.NET MVC 3
2 5 (3.29%) Razor View Engine
3 4 (2.63%) Silverlight
3 4 (2.63%) XML
3 4 (2.63%) HTML
4 3 (1.97%) Web Services
4 3 (1.97%) XSL
5 2 (1.32%) WAP
5 2 (1.32%) JSP
5 2 (1.32%) Servlets
5 2 (1.32%) J2EE
6 1 (0.66%) DCOM
Miscellaneous
1 21 (13.82%) Blackberry
2 19 (12.50%) Replication
2 19 (12.50%) SecurID
3 4 (2.63%) Firmware
4 2 (1.32%) iPhone
5 1 (0.66%) Visualisation
5 1 (0.66%) Enterprise Software
5 1 (0.66%) PKI
Operating Systems
1 126 (82.89%) Windows
2 88 (57.89%) Windows Server 2008
3 68 (44.74%) Windows Server 2003
4 43 (28.29%) Windows 7
5 22 (14.47%) Android
6 21 (13.82%) Windows XP
7 19 (12.50%) VMS
7 19 (12.50%) Windows Phone 8
7 19 (12.50%) Windows Phone
8 18 (11.84%) Windows 8
8 18 (11.84%) Windows Server 2012
9 12 (7.89%) Linux
10 7 (4.61%) UNIX
11 6 (3.95%) Windows Vista
12 1 (0.66%) Mac OS X
12 1 (0.66%) AIX
12 1 (0.66%) Solaris
Processes & Methodologies
1 34 (22.37%) ITIL
2 22 (14.47%) Change Management
3 20 (13.16%) Problem Management
4 18 (11.84%) Project Management
5 17 (11.18%) Disaster Recovery
6 5 (3.29%) MVC
6 5 (3.29%) Scrum
6 5 (3.29%) Waterfall
6 5 (3.29%) Continuous Improvement
7 4 (2.63%) Change Control
7 4 (2.63%) Service Delivery
7 4 (2.63%) Software Deployment
8 3 (1.97%) Configuration Management
8 3 (1.97%) Root Cause Analysis
9 2 (1.32%) Capacity Management
9 2 (1.32%) Project Planning
9 2 (1.32%) QMS
9 2 (1.32%) E-Commerce
9 2 (1.32%) ERP
9 2 (1.32%) Workflow
Programming Languages
1 37 (24.34%) SQL
2 13 (8.55%) VB
3 9 (5.92%) C#
3 9 (5.92%) VB6
4 8 (5.26%) JavaScript
5 5 (3.29%) VBA
6 3 (1.97%) Java
6 3 (1.97%) PowerShell
7 1 (0.66%) PL/SQL
7 1 (0.66%) VBScript
Qualifications
1 67 (44.08%) Microsoft Certification
2 44 (28.95%) MCSE
3 34 (22.37%) CCNA
3 34 (22.37%) Cisco Certification
4 29 (19.08%) MCP
5 20 (13.16%) Citrix Certification
6 18 (11.84%) VMware Certified Professional (VCP)
7 17 (11.18%) MCTS
8 14 (9.21%) CCEE
8 14 (9.21%) CCAA
8 14 (9.21%) CCIA
9 13 (8.55%) MCSA
10 12 (7.89%) MCITP
11 11 (7.24%) Degree
12 7 (4.61%) CCNP
13 6 (3.95%) CCA
14 5 (3.29%) CCIP
15 4 (2.63%) CCSP
16 3 (1.97%) CCSA
17 2 (1.32%) CCDP
Quality Assurance & Compliance
1 9 (5.92%) SLA
System Software
1 57 (37.50%) Active Directory
2 51 (33.55%) VMware Infrastructure
3 37 (24.34%) Hyper-V
4 28 (18.42%) vSphere
5 21 (13.82%) Citrix Presentation Server
5 21 (13.82%) XenApp
6 5 (3.29%) ISA Server
6 5 (3.29%) Forefront TMG
7 4 (2.63%) UAG
7 4 (2.63%) Terminal Services
7 4 (2.63%) XenDesktop
8 2 (1.32%) VMware ESX
Systems Management
1 34 (22.37%) Backup Exec
2 24 (15.79%) McAfee ePO
3 7 (4.61%) SCCM
4 6 (3.95%) ARCserve
5 5 (3.29%) SCOM
6 1 (0.66%) HP SIM
6 1 (0.66%) Norton AntiVirus
6 1 (0.66%) NetBackup
6 1 (0.66%) WMI
6 1 (0.66%) WSUS
Vendors
1 93 (61.18%) VMware
2 76 (50.00%) Microsoft
3 58 (38.16%) Citrix
4 52 (34.21%) Cisco
5 26 (17.11%) McAfee
6 23 (15.13%) Symantec
7 21 (13.82%) Lotus
8 19 (12.50%) HP
8 19 (12.50%) Clearswift
9 15 (9.87%) SonicWALL
10 10 (6.58%) Apple
11 7 (4.61%) Juniper
11 7 (4.61%) Veeam
12 6 (3.95%) WatchGuard
13 4 (2.63%) Kaspersky
13 4 (2.63%) LANDesk
13 4 (2.63%) AppSense
13 4 (2.63%) Websense
14 3 (1.97%) CheckPoint
14 3 (1.97%) NetApp
Stevenage, Hertfordshire
Capita Resourcing - IT Resourcing
Salary: £30000 - £38000 per annum + Benefits!
Posted: 9 hours ago
Bedford, Bedfordshire
MAPP Ltd - IT & Business Management Recruitment Specialists
Salary: Up to £30,000 per annum plus Company Benefits
Posted: Yesterday
Bedford, Bedfordshire
MAPP Ltd - IT & Business Management Recruitment Specialists
Salary: Up to £35,000 per annum Depends on experience + Company Benefits
Posted: Yesterday
Watford, Hertfordshire
Senitor Associates
Salary: £45000 - £55000 per annum + benefits + bonus
Posted: 6 days ago
Watford, Hertfordshire
Cadence Resourcing
Salary: £30000 - £35000 per annum + benefits
Posted: 6 days ago
Essex
OCS Resourcing
Salary: From £27,000 to £32,000 per annum
Posted: 6 days ago
Huntingdon, Cambridgeshire
EXCELerate
Salary: Up to £40,000 per annum Corporate Benefits
Posted: 6 days ago
St Albans
Pertemps ERP
Salary: £30-32K + Company Benefits
Posted: 8 days ago
Huntingdon
IT HR
Salary: £30000 - £40000 per annum + Benefits
Posted: 14 days ago
Cambridge
DP Connect
Salary: £35000 - £42000 per annum + Excellent Benefits
Posted: 20 days ago