The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Third Line Support
Rank 186 178 217
Rank change year-on-year
-8 +39
Permanent jobs requiring a 3rd Line Support 76 99 51
As % of all permanent IT jobs located in the East of England 1.02% 1.18% 0.61%
As % of the Job Titles category 1.07% 1.23% 0.64%
Number of salaries quoted 65 98 50
Average salary £35,000 £35,000 £32,500
Average salary % change year-on-year
- +7.69%
90% offered a salary of more than £27,500 £27,500 £27,500
10% offered a salary of more than £45,000 £50,000 £45,550
UK excluding London average salary £36,000 £33,500 £32,500
% change year-on-year
+7.46% +3.07%
3rd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
7130 8031 7928
As % of all permanent IT jobs located in the East of England 96.00% 95.44% 95.58%
Number of salaries quoted 5893 6697 6916
Average salary £42,500 £40,000 £39,500
Average salary % change year-on-year
+6.25% +1.26%
90% offered a salary of more than £25,000 £25,500 £26,000
10% offered a salary of more than £60,000 £55,000 £57,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

3rd Line Support
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in the East of England

3rd Line Support
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the East of England region.

3rd Line Support Salary Trend in the East of England

3rd Line Support
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the East of England region over the 3 months to 22 May 2015.

3rd Line Support Salary Histogram in the East of England

3rd Line Support
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the East of England region over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire -2 29 £35,000 +1.44% 3
Cambridgeshire +25 24 £45,000 +28.57% 1
Suffolk +13 11 £32,500 -18.75%
Essex -6 10 £38,750 -22.50%
Bedfordshire -17 2 £45,000 +50.00%
3rd Line Support
England

3rd Line Support
Top 30 Related IT Skills in the East of England

For the 6 months to 22 May 2015, IT jobs across the East of England region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 125 (83.33%) Windows
2 104 (69.33%) VMware
3 81 (54.00%) Active Directory
4 70 (46.67%) Microsoft
5 54 (36.00%) Citrix
6 48 (32.00%) SAN
7 44 (29.33%) MS Exchange
8 41 (27.33%) ITIL
9 40 (26.67%) Cisco
9 40 (26.67%) VMware Infrastructure
9 40 (26.67%) Windows Server 2008
10 38 (25.33%) Windows Server 2012
11 29 (19.33%) DNS
11 29 (19.33%) MS Excel
12 28 (18.67%) SQL
12 28 (18.67%) HP
12 28 (18.67%) Disaster Recovery
13 26 (17.33%) Lync
13 26 (17.33%) Firewall
14 25 (16.67%) Exchange Server 2010
15 24 (16.00%) DHCP
16 23 (15.33%) SharePoint
17 21 (14.00%) Linux
18 20 (13.33%) 3PAR
18 20 (13.33%) Hyper-V
19 19 (12.67%) SLA
20 18 (12.00%) Veeam
21 17 (11.33%) Microsoft Certification
21 17 (11.33%) SQL Server
22 16 (10.67%) Windows 7

3rd Line Support
Top Related IT Skills in the East of England by Category

For the 6 months to 22 May 2015, IT jobs across the East of England region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 44 (29.33%) MS Exchange
2 26 (17.33%) Lync
3 25 (16.67%) Exchange Server 2010
4 23 (15.33%) SharePoint
5 12 (8.00%) Exchange Server 2013
6 11 (7.33%) Exchange Server 2007
7 7 (4.67%) IIS
8 4 (2.67%) Blackberry Enterprise Server
9 1 (0.67%) Apache
9 1 (0.67%) JBoss
9 1 (0.67%) Exchange Server 2003
Applications
1 29 (19.33%) MS Excel
2 9 (6.00%) MS Office
3 1 (0.67%) Acrobat
3 1 (0.67%) MS Visio
3 1 (0.67%) MS Project
Business Applications
1 2 (1.33%) Dynamics CRM
2 1 (0.67%) SAP Oil and Gas
Cloud Services
1 10 (6.67%) Office 365
2 3 (2.00%) Amazon AWS
3 2 (1.33%) Microsoft Azure
4 1 (0.67%) Google Apps
Communications & Networking
1 48 (32.00%) SAN
2 29 (19.33%) DNS
3 26 (17.33%) Firewall
4 24 (16.00%) DHCP
5 15 (10.00%) TCP/IP
6 14 (9.33%) LAN
7 13 (8.67%) WAN
8 12 (8.00%) Fibre Channel
9 10 (6.67%) LDAP
10 8 (5.33%) VPN
11 7 (4.67%) VLAN
12 5 (3.33%) HTTP
13 4 (2.67%) SMTP
13 4 (2.67%) Wi-Fi
14 3 (2.00%) SSL
14 3 (2.00%) iSCSI
15 2 (1.33%) WLAN
15 2 (1.33%) Ethernet
16 1 (0.67%) Skype
16 1 (0.67%) NetScaler
Database & Business Intelligence
1 17 (11.33%) SQL Server
2 2 (1.33%) SQL Server 2008
2 2 (1.33%) MySQL
2 2 (1.33%) OLAP
2 2 (1.33%) Crystal Reports
3 1 (0.67%) PostgreSQL
3 1 (0.67%) SQL Server 2005
Development Applications
1 1 (0.67%) SQL Server Management Studio (SSMS)
General
1 13 (8.67%) Finance
2 4 (2.67%) Manufacturing
3 3 (2.00%) Law
3 3 (2.00%) Back Office
3 3 (2.00%) Telecoms
4 2 (1.33%) Front Office
5 1 (0.67%) Electronics
5 1 (0.67%) Marketing
Libraries, Frameworks & Software Standards
1 6 (4.00%) Web Services
2 3 (2.00%) .NET
2 3 (2.00%) Application Packaging
3 2 (1.33%) LAMP
4 1 (0.67%) Flash
Miscellaneous
1 13 (8.67%) Replication
2 10 (6.67%) CMDB
3 7 (4.67%) Analytical Skills
4 6 (4.00%) Blackberry
5 5 (3.33%) FlexPod
6 3 (2.00%) Management Information System
6 3 (2.00%) Thin Client
6 3 (2.00%) FMCG
6 3 (2.00%) Fat Client
7 2 (1.33%) Social Media
8 1 (0.67%) Clustering
8 1 (0.67%) DTV
8 1 (0.67%) Public Cloud
8 1 (0.67%) Data Protection Act
8 1 (0.67%) Computer Science
Operating Systems
1 125 (83.33%) Windows
2 40 (26.67%) Windows Server 2008
3 38 (25.33%) Windows Server 2012
4 21 (14.00%) Linux
5 16 (10.67%) Windows 7
6 11 (7.33%) Windows Server 2003
7 10 (6.67%) Windows 8
8 5 (3.33%) UNIX
9 4 (2.67%) Windows XP
10 1 (0.67%) Windows 2000
10 1 (0.67%) Mac OS
10 1 (0.67%) CentOS
10 1 (0.67%) Red Hat Enterprise Linux
10 1 (0.67%) Windows Vista
10 1 (0.67%) Ubuntu
Processes & Methodologies
1 41 (27.33%) ITIL
2 28 (18.67%) Disaster Recovery
3 13 (8.67%) Change Management
4 12 (8.00%) Time Management
5 3 (2.00%) Migration
5 3 (2.00%) Service Delivery
5 3 (2.00%) CRM
5 3 (2.00%) Software Deployment
5 3 (2.00%) Capacity Management
5 3 (2.00%) Network Design
5 3 (2.00%) Incident Management
6 2 (1.33%) Knowledge Management
6 2 (1.33%) Mentoring
6 2 (1.33%) Coaching
6 2 (1.33%) ERP
6 2 (1.33%) Project Management
6 2 (1.33%) Web Services Management
7 1 (0.67%) Programme Management
7 1 (0.67%) Configuration Management
7 1 (0.67%) Business Intelligence
Programming Languages
1 28 (18.67%) SQL
2 8 (5.33%) PowerShell
3 5 (3.33%) T-SQL
4 3 (2.00%) VB
5 2 (1.33%) Java
6 1 (0.67%) Shell Script
6 1 (0.67%) Perl
6 1 (0.67%) VBScript
6 1 (0.67%) C#
6 1 (0.67%) Bash Shell
6 1 (0.67%) Ruby
Qualifications
1 17 (11.33%) Microsoft Certification
2 15 (10.00%) Cisco Certification
3 12 (8.00%) MCSE
4 11 (7.33%) ITIL Certification
4 11 (7.33%) CCNA
5 10 (6.67%) MCITP
6 9 (6.00%) MCSA
7 8 (5.33%) MCP
7 8 (5.33%) CCNP
8 6 (4.00%) VMware Certified Professional (VCP)
8 6 (4.00%) Security Cleared
9 3 (2.00%) Degree
10 2 (1.33%) SC Cleared
10 2 (1.33%) VCP5
11 1 (0.67%) Network+ Certification
11 1 (0.67%) RHCE
11 1 (0.67%) A+ Certification
11 1 (0.67%) Citrix Certification
11 1 (0.67%) CCEA
11 1 (0.67%) CCIA
Quality Assurance & Compliance
1 19 (12.67%) SLA
2 1 (0.67%) QA
System Software
1 81 (54.00%) Active Directory
2 40 (26.67%) VMware Infrastructure
3 20 (13.33%) Hyper-V
4 16 (10.67%) vSphere
5 9 (6.00%) XenApp
6 7 (4.67%) XenDesktop
7 6 (4.00%) Xen
8 4 (2.67%) Terminal Services
9 2 (1.33%) XenServer
9 2 (1.33%) iptables
9 2 (1.33%) Firmware
9 2 (1.33%) VMware ESX
10 1 (0.67%) Terminal Server
10 1 (0.67%) KVM
10 1 (0.67%) Postfix
Systems Management
1 11 (7.33%) SCCM
2 10 (6.67%) Backup Exec
3 7 (4.67%) WSUS
4 6 (4.00%) SCOM
5 4 (2.67%) Symantec Enterprise Vault
6 3 (2.00%) ZENworks
7 1 (0.67%) Opscode Chef
7 1 (0.67%) HAProxy
Vendors
1 104 (69.33%) VMware
2 70 (46.67%) Microsoft
3 54 (36.00%) Citrix
4 40 (26.67%) Cisco
5 28 (18.67%) HP
6 20 (13.33%) 3PAR
7 18 (12.00%) Veeam
8 14 (9.33%) Oracle
9 13 (8.67%) CommVault
9 13 (8.67%) FalconStor
10 10 (6.67%) SolarWinds
11 8 (5.33%) CheckPoint
12 6 (4.00%) EMC
12 6 (4.00%) Symantec
13 4 (2.67%) Apple
14 3 (2.00%) Brocade
15 2 (1.33%) WatchGuard
15 2 (1.33%) SonicWALL
15 2 (1.33%) Imperva
15 2 (1.33%) Dell
Chatteris, Cambridgeshire
Senitor Associates
Salary: £28000 - £32000 per annum
Posted: 3 days ago
Hatfield, Hertfordshire
People Source Consulting
Salary: £40000 - £45000 per annum + Overtime, Oncall and benefits
Posted: 4 days ago
Rickmansworth, Hertfordshire
Circle Recruitment
Salary: £18000 - £25000 per annum + Benefits
Posted: 5 days ago
Bishop's Stortford
Applause IT Innovation
Salary: £37000 - £44000 per annum + Depending on Experience + Bens
Posted: 25 days ago