The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 27 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Jan 2015
Same period 2014 Same period 2013
Third Line Support
Rank 185 191 205
Rank change year-on-year
+6 +14
Permanent jobs requiring a 3rd Line Support 67 49 57
As % of all permanent IT jobs located in the East of England 0.93% 0.74% 0.66%
As % of the Job Titles category 0.97% 0.77% 0.70%
Number of salaries quoted 55 44 56
Average salary £37,500 £35,000 £40,000
Average salary % change year-on-year
+7.14% -12.50%
90% offered a salary of more than £27,500 £27,650 £32,500
10% offered a salary of more than £44,200 £54,000 £45,000
UK excluding London average salary £35,000 £33,500 £32,500
% change year-on-year
+4.47% +3.07%
3rd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
6896 6357 8181
As % of all permanent IT jobs located in the East of England 95.34% 96.27% 95.16%
Number of salaries quoted 5590 5140 7081
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £62,500 £57,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

3rd Line Support
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in the East of England

3rd Line Support
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the East of England region.

3rd Line Support Salary Trend in the East of England

3rd Line Support
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the East of England region over the 3 months to 27 January 2015.

3rd Line Support Salary Histogram in the East of England

3rd Line Support
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the East of England region over the 3 months to 27 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire +16 19 £37,500 +33.92% 5
Hertfordshire -21 18 £32,500 -9.09% 2
Essex -11 17 £45,000 -16.66% 3
Bedfordshire +9 10 £42,500 -1.16% 1
Suffolk +8 9 £40,000 +33.33% 2
Norfolk - 4 £40,000 -
3rd Line Support
England

3rd Line Support
Top 30 Related IT Skills in the East of England

For the 6 months to 27 January 2015, IT jobs across the East of England region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 104 (83.87%) Windows
2 86 (69.35%) VMware
3 78 (62.90%) Microsoft
4 71 (57.26%) Active Directory
5 54 (43.55%) MS Exchange
6 49 (39.52%) Cisco
7 47 (37.90%) VMware Infrastructure
8 46 (37.10%) Citrix
9 41 (33.06%) Windows Server 2008
10 38 (30.65%) Exchange Server 2010
11 36 (29.03%) Windows Server 2012
12 32 (25.81%) ITIL
13 29 (23.39%) MS Excel
14 28 (22.58%) Microsoft Certification
15 25 (20.16%) SQL Server
15 25 (20.16%) Disaster Recovery
16 24 (19.35%) Hyper-V
17 23 (18.55%) Windows Server 2003
17 23 (18.55%) LAN
18 22 (17.74%) DNS
19 21 (16.94%) SAN
19 21 (16.94%) MCSE
20 20 (16.13%) TCP/IP
20 20 (16.13%) WAN
20 20 (16.13%) Firewall
20 20 (16.13%) Windows 7
20 20 (16.13%) Exchange Server 2013
21 19 (15.32%) Cisco Certification
22 17 (13.71%) XenApp
22 17 (13.71%) VMware ESX

3rd Line Support
Top Related IT Skills in the East of England by Category

For the 6 months to 27 January 2015, IT jobs across the East of England region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 54 (43.55%) MS Exchange
2 38 (30.65%) Exchange Server 2010
3 20 (16.13%) Exchange Server 2013
4 13 (10.48%) Exchange Server 2003
4 13 (10.48%) Exchange Server 2007
5 7 (5.65%) SharePoint
6 6 (4.84%) Lync
7 5 (4.03%) Blackberry Enterprise Server
Applications
1 29 (23.39%) MS Excel
2 10 (8.06%) MS Office
3 1 (0.81%) MS Project
3 1 (0.81%) MS Visio
3 1 (0.81%) Acrobat
Business Applications
1 2 (1.61%) assyst
1 2 (1.61%) Dynamics CRM
Cloud Services
1 5 (4.03%) Office 365
2 4 (3.23%) Microsoft Azure
3 2 (1.61%) PaaS
3 2 (1.61%) Google Apps
Communications & Networking
1 23 (18.55%) LAN
2 22 (17.74%) DNS
3 21 (16.94%) SAN
4 20 (16.13%) Firewall
4 20 (16.13%) WAN
4 20 (16.13%) TCP/IP
5 17 (13.71%) DHCP
6 16 (12.90%) VPN
7 11 (8.87%) VLAN
7 11 (8.87%) Fibre Channel
8 9 (7.26%) NetScaler
9 7 (5.65%) LDAP
10 6 (4.84%) iSCSI
10 6 (4.84%) Cisco ASA
11 5 (4.03%) Junos
11 5 (4.03%) Broadband
12 3 (2.42%) VoIP
12 3 (2.42%) MPLS
13 2 (1.61%) ISDN
13 2 (1.61%) PBX
Database & Business Intelligence
1 25 (20.16%) SQL Server
2 7 (5.65%) SQL Server 2008
3 6 (4.84%) SQL Server 2005
4 5 (4.03%) SQL Server 2012
5 1 (0.81%) MySQL
General
1 11 (8.87%) Finance
2 7 (5.65%) Law
3 5 (4.03%) Manufacturing
3 5 (4.03%) Retail
4 4 (3.23%) Advertising
4 4 (3.23%) Banking
Libraries, Frameworks & Software Standards
1 5 (4.03%) Application Packaging
2 2 (1.61%) LAMP
Miscellaneous
1 9 (7.26%) Blackberry
2 7 (5.65%) Analytical Skills
3 6 (4.84%) Replication
4 5 (4.03%) Clustering
4 5 (4.03%) FlexPod
5 3 (2.42%) CMDB
6 2 (1.61%) Data Protection Act
6 2 (1.61%) Mathematics
7 1 (0.81%) Statistics
Operating Systems
1 104 (83.87%) Windows
2 41 (33.06%) Windows Server 2008
3 36 (29.03%) Windows Server 2012
4 23 (18.55%) Windows Server 2003
5 20 (16.13%) Windows 7
6 16 (12.90%) Windows 8
7 6 (4.84%) Windows XP
8 5 (4.03%) Linux
9 3 (2.42%) Red Hat Enterprise Linux
10 1 (0.81%) Windows 2000
10 1 (0.81%) UNIX
10 1 (0.81%) AIX
10 1 (0.81%) HPUX
10 1 (0.81%) Solaris
10 1 (0.81%) CentOS
10 1 (0.81%) Debian
10 1 (0.81%) Fedora
10 1 (0.81%) Windows Vista
Processes & Methodologies
1 32 (25.81%) ITIL
2 25 (20.16%) Disaster Recovery
3 17 (13.71%) Change Management
4 11 (8.87%) Project Management
5 7 (5.65%) Migration
6 5 (4.03%) Network Design
6 5 (4.03%) Service Delivery
6 5 (4.03%) Root Cause Analysis
6 5 (4.03%) Software Deployment
6 5 (4.03%) Mobile Device Management
7 4 (3.23%) Investment Management
7 4 (3.23%) Time Management
7 4 (3.23%) Mentoring
7 4 (3.23%) Coaching
8 3 (2.42%) ERP
8 3 (2.42%) CRM
9 2 (1.61%) E-Commerce
9 2 (1.61%) PRINCE2
9 2 (1.61%) Knowledge Management
9 2 (1.61%) Data Protection
Programming Languages
1 15 (12.10%) SQL
2 11 (8.87%) PowerShell
3 4 (3.23%) VBScript
4 2 (1.61%) VB
4 2 (1.61%) C
Qualifications
1 28 (22.58%) Microsoft Certification
2 21 (16.94%) MCSE
3 19 (15.32%) Cisco Certification
4 15 (12.10%) CCNA
5 12 (9.68%) MCP
5 12 (9.68%) MCITP
6 11 (8.87%) CCNP
7 8 (6.45%) VMware Certified Professional (VCP)
8 6 (4.84%) MCSA
9 5 (4.03%) Citrix Certification
10 4 (3.23%) CCA
10 4 (3.23%) MCTS
10 4 (3.23%) MCSM
11 3 (2.42%) NCDA
11 3 (2.42%) ITIL Certification
12 2 (1.61%) Degree
13 1 (0.81%) RHCE
13 1 (0.81%) CCEA
13 1 (0.81%) CCIA
13 1 (0.81%) VCP5
Quality Assurance & Compliance
1 12 (9.68%) SLA
2 1 (0.81%) QA
System Software
1 71 (57.26%) Active Directory
2 47 (37.90%) VMware Infrastructure
3 24 (19.35%) Hyper-V
4 17 (13.71%) XenApp
4 17 (13.71%) VMware ESX
5 12 (9.68%) XenDesktop
6 8 (6.45%) vSphere
7 5 (4.03%) VMware ESXi
8 4 (3.23%) MetaFrame
8 4 (3.23%) XenServer
9 3 (2.42%) Terminal Services
10 2 (1.61%) Xen
11 1 (0.81%) Terminal Server
Systems Management
1 13 (10.48%) SCCM
2 7 (5.65%) WSUS
3 6 (4.84%) SCOM
4 5 (4.03%) ZENworks
4 5 (4.03%) Backup Exec
5 4 (3.23%) Symantec Enterprise Vault
Vendors
1 86 (69.35%) VMware
2 78 (62.90%) Microsoft
3 49 (39.52%) Cisco
4 46 (37.10%) Citrix
5 16 (12.90%) HP
6 9 (7.26%) Symantec
7 8 (6.45%) Dell
8 7 (5.65%) Oracle
8 7 (5.65%) Juniper
9 6 (4.84%) CommVault
9 6 (4.84%) EMC
9 6 (4.84%) FalconStor
10 5 (4.03%) NETGEAR
10 5 (4.03%) NetApp
11 4 (3.23%) SolarWinds
11 4 (3.23%) CheckPoint
12 3 (2.42%) SonicWALL
12 3 (2.42%) Sage
13 2 (1.61%) Novell
13 2 (1.61%) Barracuda Networks
Cambridgeshire
Nationwide People Ltd
Salary: £32000 - £37000 Per Annum
Posted: 15 hours ago
Cambridge, Cambridgeshire
Nationwide People Ltd
Salary: £32000 - £37000 Per Annum
Posted: 4 days ago
Leighton Buzzard, Bedfordshire
Focus IT Recruitment
Salary: From £30,000 to £35,000 per annum + Certification Training + Great Ben
Posted: 4 days ago
Hemel Hempstead, Hertfordshire
Green Thompson Consulting
Salary: From £25,000 to £30,000 per annum
Posted: 4 days ago
Peterborough, Cambridgeshire
Harvey Nash plc
Salary: £30000 - £35000 per annum + bens
Posted: 4 days ago
Colchester, Essex
Harvey Nash plc
Salary: £45000 - £50000 per annum + bens
Posted: 5 days ago
Suffolk
Imperative People
Salary: £38000.00 - £48000.00 per annum + pen, health
Posted: 6 days ago
Suffolk
Imperative People
Salary: £38000.00 - £48000.00 per annum + pen, health
Posted: 6 days ago
Cambridge, Cambridgeshire
Evolution Recruitment Solutions
Salary: 25k-35k + benefits
Posted: 6 days ago
Essex
Roc Search
Salary: £18000 - £24000 per annum + + bonus
Posted: 6 days ago
Hertfordshire
NFP Group Ltd
Salary: £32000 - £42000 per annum + Bonus + Benefits
Posted: 11 days ago
Cambridge
Nigel Frank International Limited - Newcastle
Salary: £30000 - £40000 per annum + Package
Posted: 18 days ago