The first table below looks at the demand for the 3rd Line Support role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 24 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the East of England region.

Location
3 months to
24 Jul 2014
Same period 2013 Same period 2012
Third Line Support
Rank 186 193 195
Rank change year-on-year
+7 +2
Permanent jobs requiring a 3rd Line Support 83 65 83
As % of all permanent IT jobs located in the East of England 1.03% 0.84% 0.99%
As % of the Job Titles category 1.08% 0.89% 1.02%
Number of salaries quoted 74 59 78
Average salary £35,000 £32,500 £40,000
Average salary % change year-on-year
+7.69% -18.75%
90% offered a salary of more than £25,000 £29,000 £27,500
10% offered a salary of more than £50,000 £44,500 £47,500
UK excluding London average salary £34,000 £32,500 £35,000
% change year-on-year
+4.61% -7.14%
Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
7681 7304 8149
As % of all permanent IT jobs located in the East of England 95.62% 94.66% 96.89%
Number of salaries quoted 6427 6268 6939
Average salary £42,000 £40,000 £40,000
Average salary % change year-on-year
+5.00% -
90% offered a salary of more than £25,500 £25,000 £25,000
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
3rd Line Support
England

3rd Line Support
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in the East of England

3rd Line Support
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the East of England region.

3rd Line Support Salary Trend in the East of England

3rd Line Support
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the East of England region over the 3 months to 24 July 2014.

3rd Line Support Salary Histogram in the East of England

3rd Line Support
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the East of England region over the 3 months to 24 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire -21 29 £34,000 +13.33% 1
Bedfordshire +6 23 £30,000 -29.41%
Cambridgeshire +4 11 £35,000 +7.69% 2
Essex -7 11 £50,000 +17.64%
Suffolk +10 6 £40,000 +60.00% 2
Norfolk - 3 £37,500 -
3rd Line Support
England

3rd Line Support
Top 30 Related IT Skills in the East of England

For the 6 months to 24 July 2014, IT jobs across the East of England region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 149 (80.11%) Windows
2 122 (65.59%) VMware
3 105 (56.45%) Windows Server 2008
4 88 (47.31%) Citrix
5 84 (45.16%) Windows Server 2003
6 77 (41.40%) Firewall
7 75 (40.32%) Microsoft
8 72 (38.71%) MS Exchange
9 71 (38.17%) SAN
10 68 (36.56%) Microsoft Certification
11 67 (36.02%) DNS
12 62 (33.33%) DHCP
13 60 (32.26%) LAN
14 58 (31.18%) VMware Infrastructure
15 57 (30.65%) Active Directory
16 55 (29.57%) WAN
17 54 (29.03%) Exchange Server 2010
18 53 (28.49%) MS Excel
19 52 (27.96%) MCSE
20 51 (27.42%) XenApp
20 51 (27.42%) Backup Exec
21 50 (26.88%) VPN
22 47 (25.27%) vSphere
23 43 (23.12%) McAfee
23 43 (23.12%) Windows 7
24 41 (22.04%) McAfee ePO
24 41 (22.04%) Symantec
25 39 (20.97%) Lotus
25 39 (20.97%) Blackberry
25 39 (20.97%) Lotus Domino

3rd Line Support
Top Related IT Skills in the East of England by Category

For the 6 months to 24 July 2014, IT jobs across the East of England region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 72 (38.71%) MS Exchange
2 54 (29.03%) Exchange Server 2010
3 39 (20.97%) Lotus Domino
4 37 (19.89%) Blackberry Enterprise Server
5 34 (18.28%) Exchange Server 2007
6 22 (11.83%) SharePoint
7 18 (9.68%) Exchange Server 2013
8 11 (5.91%) IIS
9 8 (4.30%) SharePoint 2010
10 7 (3.76%) Lync
11 4 (2.15%) Exchange Server 2003
11 4 (2.15%) Apache
12 3 (1.61%) JOnAS
12 3 (1.61%) Office Communications Server
13 2 (1.08%) IBM Notes
14 1 (0.54%) SharePoint Server
Applications
1 53 (28.49%) MS Excel
2 36 (19.35%) MS Office
3 1 (0.54%) MS Visio
Cloud Services
1 5 (2.69%) Office 365
2 4 (2.15%) PaaS
3 2 (1.08%) Amazon AWS
4 1 (0.54%) Microsoft Azure
Communications & Networking
1 77 (41.40%) Firewall
2 71 (38.17%) SAN
3 67 (36.02%) DNS
4 62 (33.33%) DHCP
5 60 (32.26%) LAN
6 55 (29.57%) WAN
7 50 (26.88%) VPN
8 39 (20.97%) Wi-Fi
9 23 (12.37%) TCP/IP
10 19 (10.22%) VoIP
11 14 (7.53%) Internet
12 12 (6.45%) NAS
13 11 (5.91%) NetScaler
14 10 (5.38%) iSCSI
15 6 (3.23%) Wireless
15 6 (3.23%) MPLS
16 5 (2.69%) VLAN
16 5 (2.69%) Network Security
17 4 (2.15%) IP Telephony
17 4 (2.15%) ISDN
Database & Business Intelligence
1 36 (19.35%) SQL Server
2 12 (6.45%) SQL Server 2008
3 4 (2.15%) MySQL
4 1 (0.54%) DB2
4 1 (0.54%) Relational Database
General
1 9 (4.84%) Finance
2 5 (2.69%) Retail
3 4 (2.15%) Manufacturing
4 2 (1.08%) Back Office
4 2 (1.08%) Telecoms
5 1 (0.54%) Law
Libraries, Frameworks & Software Standards
1 5 (2.69%) Web Services
2 4 (2.15%) Silverlight
3 3 (1.61%) HTML
3 3 (1.61%) XML
3 3 (1.61%) XSL
4 2 (1.08%) COM
4 2 (1.08%) JSP
4 2 (1.08%) Servlets
4 2 (1.08%) J2EE
4 2 (1.08%) WAP
5 1 (0.54%) .NET
5 1 (0.54%) DCOM
5 1 (0.54%) Classic ASP
5 1 (0.54%) ASP.NET
5 1 (0.54%) ODBC
5 1 (0.54%) Spring
Miscellaneous
1 39 (20.97%) Blackberry
2 37 (19.89%) SecurID
3 9 (4.84%) Replication
4 4 (2.15%) Mathematics
5 2 (1.08%) iPhone
6 1 (0.54%) Firmware
6 1 (0.54%) PKI
6 1 (0.54%) Visualisation
6 1 (0.54%) Computer Science
Operating Systems
1 149 (80.11%) Windows
2 105 (56.45%) Windows Server 2008
3 84 (45.16%) Windows Server 2003
4 43 (23.12%) Windows 7
5 39 (20.97%) Android
6 37 (19.89%) VMS
6 37 (19.89%) Windows Phone 8
6 37 (19.89%) Windows Phone
7 32 (17.20%) Windows Server 2012
8 19 (10.22%) Linux
9 17 (9.14%) Windows 8
10 8 (4.30%) Windows XP
11 4 (2.15%) Red Hat Enterprise Linux
11 4 (2.15%) Ubuntu
11 4 (2.15%) UNIX
12 2 (1.08%) Windows Vista
13 1 (0.54%) Mac OS X
13 1 (0.54%) Solaris
Processes & Methodologies
1 26 (13.98%) ITIL
2 12 (6.45%) Disaster Recovery
3 10 (5.38%) Problem Management
4 9 (4.84%) Project Management
5 8 (4.30%) Change Management
6 6 (3.23%) E-Commerce
6 6 (3.23%) Change Control
7 3 (1.61%) Configuration Management
7 3 (1.61%) Service Delivery
7 3 (1.61%) Mobile Device Management
8 2 (1.08%) Network Monitoring
8 2 (1.08%) QMS
8 2 (1.08%) Root Cause Analysis
8 2 (1.08%) Workflow
8 2 (1.08%) Business Continuity
8 2 (1.08%) ERP
9 1 (0.54%) Service Management
9 1 (0.54%) Migration
9 1 (0.54%) Security Management
9 1 (0.54%) Network Management
Programming Languages
1 31 (16.67%) SQL
2 8 (4.30%) PowerShell
3 7 (3.76%) VB
3 7 (3.76%) JavaScript
4 4 (2.15%) VB6
4 4 (2.15%) PHP
4 4 (2.15%) C
4 4 (2.15%) C#
5 2 (1.08%) Java
6 1 (0.54%) PL/SQL
6 1 (0.54%) VBScript
Qualifications
1 68 (36.56%) Microsoft Certification
2 52 (27.96%) MCSE
3 24 (12.90%) Cisco Certification
4 23 (12.37%) CCNA
5 21 (11.29%) MCP
6 18 (9.68%) VMware Certified Professional (VCP)
7 17 (9.14%) Citrix Certification
8 15 (8.06%) Degree
9 12 (6.45%) MCSA
10 10 (5.38%) CCA
11 8 (4.30%) MCTS
11 8 (4.30%) MCITP
11 8 (4.30%) CCNP
12 7 (3.76%) CCEE
12 7 (3.76%) CCAA
12 7 (3.76%) CCIA
13 5 (2.69%) CCSA
14 3 (1.61%) CCDP
15 2 (1.08%) VCP5
15 2 (1.08%) CCSE
Quality Assurance & Compliance
1 9 (4.84%) SLA
System Software
1 58 (31.18%) VMware Infrastructure
2 57 (30.65%) Active Directory
3 51 (27.42%) XenApp
4 47 (25.27%) vSphere
5 39 (20.97%) Citrix Presentation Server
6 35 (18.82%) Hyper-V
7 13 (6.99%) XenDesktop
8 10 (5.38%) VMware ESX
9 7 (3.76%) Terminal Services
10 1 (0.54%) ISA Server
10 1 (0.54%) Forefront TMG
10 1 (0.54%) UAG
10 1 (0.54%) XenServer
Systems Management
1 51 (27.42%) Backup Exec
2 41 (22.04%) McAfee ePO
3 10 (5.38%) SCCM
4 6 (3.23%) SCOM
4 6 (3.23%) ARCserve
5 2 (1.08%) Norton AntiVirus
6 1 (0.54%) Nagios
6 1 (0.54%) WMI
6 1 (0.54%) WSUS
Vendors
1 122 (65.59%) VMware
2 88 (47.31%) Citrix
3 75 (40.32%) Microsoft
4 43 (23.12%) McAfee
5 41 (22.04%) Symantec
6 39 (20.97%) Lotus
7 38 (20.43%) Cisco
8 37 (19.89%) Clearswift
9 11 (5.91%) Apple
10 10 (5.38%) CheckPoint
11 8 (4.30%) SonicWALL
11 8 (4.30%) Veeam
11 8 (4.30%) HP
12 7 (3.76%) Juniper
13 6 (3.23%) WatchGuard
14 5 (2.69%) Websense
14 5 (2.69%) AppSense
15 4 (2.15%) Red Hat
16 3 (1.61%) Dell
16 3 (1.61%) IBM
St. Albans, Hertfordshire
Oscar Associates (UK) Ltd
Salary: £35000 - £40000 per annum + Benefits
Posted: 14 hours ago
Cambridge, Cambridgeshire
EXCELerate
Salary: From £35,000 to £40,000 per annum Corporate Benefits
Posted: 3 days ago