The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Third Line Support
Rank 205 191 189
Rank change year-on-year
-14 -2
Permanent jobs requiring a 3rd Line Support 60 81 68
As % of all permanent IT jobs located in the East of England 0.80% 1.02% 0.89%
As % of the Job Titles category 0.84% 1.06% 0.94%
Number of salaries quoted 52 70 62
Average salary £35,000 £35,000 £33,250
Average salary % change year-on-year
- +5.26%
90% offered a salary of more than £26,600 £25,000 £29,000
10% offered a salary of more than £42,450 £50,000 £44,500
UK excluding London average salary £35,000 £34,000 £32,500
% change year-on-year
+2.94% +4.61%
3rd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
7127 7645 7252
As % of all permanent IT jobs located in the East of England 94.91% 95.86% 94.67%
Number of salaries quoted 5953 6385 6208
Average salary £42,500 £42,000 £40,000
Average salary % change year-on-year
+1.19% +5.00%
90% offered a salary of more than £25,000 £25,500 £25,000
10% offered a salary of more than £60,000 £55,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

3rd Line Support
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in the East of England

3rd Line Support
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the East of England region.

3rd Line Support Salary Trend in the East of England

3rd Line Support
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the East of England region over the 3 months to 31 July 2015.

3rd Line Support Salary Histogram in the East of England

3rd Line Support
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the East of England region over the 3 months to 31 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire -17 23 £35,000 +2.94% 2
Essex +4 19 £35,500 -29.00% 3
Cambridgeshire +14 12 £37,500 - 2
Suffolk -9 6 £27,500 -31.25%
3rd Line Support
England

3rd Line Support
Top 30 Related IT Skills in the East of England

For the 6 months to 31 July 2015, IT jobs across the East of England region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 121 (86.43%) Windows
2 92 (65.71%) VMware
3 69 (49.29%) Active Directory
4 61 (43.57%) Citrix
5 55 (39.29%) Microsoft
6 43 (30.71%) Windows Server 2012
7 40 (28.57%) VMware Infrastructure
7 40 (28.57%) Windows Server 2008
8 39 (27.86%) SAN
8 39 (27.86%) ITIL
9 31 (22.14%) DNS
10 28 (20.00%) MS Exchange
11 27 (19.29%) DHCP
12 26 (18.57%) HP
12 26 (18.57%) Firewall
13 25 (17.86%) Linux
14 23 (16.43%) Cisco
15 22 (15.71%) Disaster Recovery
15 22 (15.71%) Lync
16 21 (15.00%) 3PAR
17 20 (14.29%) SQL
18 19 (13.57%) SharePoint
18 19 (13.57%) Veeam
19 17 (12.14%) Office 365
19 17 (12.14%) MS Excel
19 17 (12.14%) SLA
19 17 (12.14%) TCP/IP
20 16 (11.43%) Microsoft Certification
20 16 (11.43%) SQL Server
20 16 (11.43%) Change Management

3rd Line Support
Top Related IT Skills in the East of England by Category

For the 6 months to 31 July 2015, IT jobs across the East of England region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 28 (20.00%) MS Exchange
2 22 (15.71%) Lync
3 19 (13.57%) SharePoint
4 15 (10.71%) Exchange Server 2010
5 11 (7.86%) Exchange Server 2013
6 8 (5.71%) Exchange Server 2007
6 8 (5.71%) IIS
7 4 (2.86%) Blackberry Enterprise Server
8 3 (2.14%) JBoss
8 3 (2.14%) Apache
Applications
1 17 (12.14%) MS Excel
2 8 (5.71%) MS Office
Business Applications
1 1 (0.71%) SAP Oil and Gas
1 1 (0.71%) Dynamics CRM
Cloud Services
1 17 (12.14%) Office 365
2 9 (6.43%) Microsoft Azure
3 4 (2.86%) Amazon AWS
4 1 (0.71%) Google Apps
Communications & Networking
1 39 (27.86%) SAN
2 31 (22.14%) DNS
3 27 (19.29%) DHCP
4 26 (18.57%) Firewall
5 17 (12.14%) TCP/IP
6 12 (8.57%) LDAP
7 8 (5.71%) WAN
8 7 (5.00%) LAN
9 6 (4.29%) HTTP
9 6 (4.29%) VLAN
9 6 (4.29%) Fibre Channel
10 4 (2.86%) SMTP
11 3 (2.14%) Wi-Fi
11 3 (2.14%) iSCSI
12 2 (1.43%) VPN
12 2 (1.43%) SSL
12 2 (1.43%) WLAN
13 1 (0.71%) SNMP
13 1 (0.71%) Ethernet
13 1 (0.71%) Wireshark
Database & Business Intelligence
1 16 (11.43%) SQL Server
2 3 (2.14%) OLAP
2 3 (2.14%) Crystal Reports
3 2 (1.43%) SQL Server 2008
3 2 (1.43%) Oracle Database
4 1 (0.71%) MySQL
4 1 (0.71%) Oracle Reports
4 1 (0.71%) PostgreSQL
4 1 (0.71%) SQL Server 2005
4 1 (0.71%) Oracle OLAP
Development Applications
1 1 (0.71%) SQL Server Management Studio (SSMS)
General
1 14 (10.00%) Finance
2 3 (2.14%) Back Office
3 2 (1.43%) Front Office
3 2 (1.43%) Telecoms
3 2 (1.43%) Law
4 1 (0.71%) Manufacturing
4 1 (0.71%) Marketing
4 1 (0.71%) Automotive
4 1 (0.71%) Electronics
Libraries, Frameworks & Software Standards
1 6 (4.29%) Web Services
2 4 (2.86%) .NET
3 1 (0.71%) COM
3 1 (0.71%) Flash
Miscellaneous
1 12 (8.57%) CMDB
2 8 (5.71%) Data Centre
3 7 (5.00%) Replication
4 3 (2.14%) Thin Client
4 3 (2.14%) Management Information System
4 3 (2.14%) Fat Client
5 2 (1.43%) FMCG
5 2 (1.43%) Social Media
5 2 (1.43%) Analytical Skills
5 2 (1.43%) Computer Science
5 2 (1.43%) Blackberry
6 1 (0.71%) DTV
6 1 (0.71%) CLARiiON
6 1 (0.71%) Clustering
6 1 (0.71%) Data Protection Act
6 1 (0.71%) Public Cloud
6 1 (0.71%) EMC VNX
6 1 (0.71%) HP Storage
6 1 (0.71%) Celerra
Operating Systems
1 121 (86.43%) Windows
2 43 (30.71%) Windows Server 2012
3 40 (28.57%) Windows Server 2008
4 25 (17.86%) Linux
5 13 (9.29%) Windows Server 2003
6 7 (5.00%) UNIX
6 7 (5.00%) Windows 7
7 3 (2.14%) Windows 8
8 2 (1.43%) Windows XP
9 1 (0.71%) Ubuntu
9 1 (0.71%) CentOS
9 1 (0.71%) Red Hat Enterprise Linux
9 1 (0.71%) Mac OS
Processes & Methodologies
1 39 (27.86%) ITIL
2 22 (15.71%) Disaster Recovery
3 16 (11.43%) Change Management
4 14 (10.00%) Time Management
5 12 (8.57%) Security Patching
6 6 (4.29%) Service Delivery
7 5 (3.57%) PRINCE2
8 4 (2.86%) Migration
8 4 (2.86%) Incident Management
8 4 (2.86%) Network Management
9 3 (2.14%) Capacity Management
9 3 (2.14%) Software Deployment
9 3 (2.14%) Server Building
9 3 (2.14%) Network Design
9 3 (2.14%) CRM
10 2 (1.43%) Mentoring
10 2 (1.43%) DevOps
11 1 (0.71%) Data Privacy
11 1 (0.71%) Data Protection
11 1 (0.71%) Digital Forensics
Programming Languages
1 20 (14.29%) SQL
2 12 (8.57%) PowerShell
3 6 (4.29%) T-SQL
4 4 (2.86%) Java
5 2 (1.43%) VBScript
6 1 (0.71%) VB
6 1 (0.71%) Shell Script
6 1 (0.71%) Ruby
6 1 (0.71%) Perl
6 1 (0.71%) PHP
6 1 (0.71%) Bash Shell
6 1 (0.71%) C#
Qualifications
1 16 (11.43%) Microsoft Certification
2 13 (9.29%) MCSE
3 12 (8.57%) MCSA
4 10 (7.14%) Cisco Certification
4 10 (7.14%) ITIL Certification
5 8 (5.71%) MCITP
5 8 (5.71%) CCNA
6 7 (5.00%) MCP
6 7 (5.00%) Security Cleared
6 7 (5.00%) VMware Certified Professional (VCP)
7 6 (4.29%) CCNP
8 5 (3.57%) Degree
9 3 (2.14%) SC Cleared
10 1 (0.71%) VCP5
10 1 (0.71%) ITIL Foundation Certificate
10 1 (0.71%) LPIC
10 1 (0.71%) MCTS
10 1 (0.71%) Network+ Certification
10 1 (0.71%) CEH
10 1 (0.71%) CISSP
Quality Assurance & Compliance
1 17 (12.14%) SLA
System Software
1 69 (49.29%) Active Directory
2 40 (28.57%) VMware Infrastructure
3 12 (8.57%) Hyper-V
4 11 (7.86%) vSphere
5 8 (5.71%) XenApp
6 7 (5.00%) XenDesktop
7 5 (3.57%) XenServer
8 4 (2.86%) Xen
9 3 (2.14%) Terminal Services
10 2 (1.43%) iptables
11 1 (0.71%) KVM
11 1 (0.71%) VMware ESX
11 1 (0.71%) Firmware
11 1 (0.71%) Postfix
Systems Management
1 8 (5.71%) SCCM
2 6 (4.29%) Backup Exec
3 2 (1.43%) HP Data Protector
4 1 (0.71%) Opscode Chef
4 1 (0.71%) HAProxy
4 1 (0.71%) WSUS
Vendors
1 92 (65.71%) VMware
2 61 (43.57%) Citrix
3 55 (39.29%) Microsoft
4 26 (18.57%) HP
5 23 (16.43%) Cisco
6 21 (15.00%) 3PAR
7 19 (13.57%) Veeam
8 13 (9.29%) SolarWinds
9 11 (7.86%) Oracle
10 7 (5.00%) CommVault
10 7 (5.00%) FalconStor
11 6 (4.29%) CheckPoint
12 5 (3.57%) Apple
13 2 (1.43%) NetApp
13 2 (1.43%) Symantec
13 2 (1.43%) Rackspace
14 1 (0.71%) Imperva
14 1 (0.71%) Google
14 1 (0.71%) WatchGuard
14 1 (0.71%) Red Hat
Chelmsford, Essex
Evolution Recruitment Solutions
Salary: 25k-30k + benefits
Posted: 5 days ago
Watford, Hertfordshire
Bluetownonline
Posted: 6 days ago
Stevenage, Hertfordshire
Dupen Recruitment Services
Salary: £25000 - £30000 per annum + good benefits
Posted: 6 days ago
Peterborough
Lawrence Harvey
Salary: £35000.00 - £45000.00 per annum + overtime and benefits
Posted: 9 days ago
Essex
Nigel Frank International Limited - Newcastle
Salary: £23000 - £27000 per annum
Posted: 9 days ago
Peterborough
Lawrence Harvey
Salary: £40000.00 - £44000.00 per annum + pension, bonus
Posted: 16 days ago
Basildon
OHO Group
Salary: £25k - 27k per year
Posted: 19 days ago