The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Third Line Support
Rank 193 180 230
Rank change year-on-year
-13 +50
Permanent jobs requiring a 3rd Line Support 59 55 50
As % of all permanent IT jobs located in the East of England 0.76% 0.81% 0.56%
As % of the Job Titles category 0.80% 0.84% 0.59%
Number of salaries quoted 52 45 50
Average salary £36,500 £40,000 £40,000
Average salary % change year-on-year
-8.75% -
90% offered a salary of more than £27,500 £29,000 £32,400
10% offered a salary of more than £46,250 £54,000 £47,500
UK excluding London average salary £35,000 £35,000 £33,000
% change year-on-year
- +6.06%
3rd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
7344 6551 8524
As % of all permanent IT jobs located in the East of England 94.64% 96.37% 95.72%
Number of salaries quoted 6009 5257 7412
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

3rd Line Support
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in the East of England

3rd Line Support
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the East of England region.

3rd Line Support Salary Trend in the East of England

3rd Line Support
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the East of England region over the 3 months to 24 December 2014.

3rd Line Support Salary Histogram in the East of England

3rd Line Support
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the East of England region over the 3 months to 24 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Essex -12 18 £45,000 -16.66%
Hertfordshire -33 15 £34,000 -2.85% 2
Bedfordshire +8 13 £32,500 -36.27% 2
Cambridgeshire +5 13 £37,500 +16.27% 1
Suffolk +6 4 £26,250 -12.50%
3rd Line Support
England

3rd Line Support
Top 30 Related IT Skills in the East of England

For the 6 months to 24 December 2014, IT jobs across the East of England region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 111 (85.38%) Windows
2 86 (66.15%) VMware
3 78 (60.00%) Microsoft
4 62 (47.69%) Active Directory
5 60 (46.15%) MS Exchange
6 56 (43.08%) Citrix
7 53 (40.77%) VMware Infrastructure
7 53 (40.77%) Windows Server 2008
8 46 (35.38%) Windows Server 2012
9 43 (33.08%) Cisco
10 40 (30.77%) Exchange Server 2010
11 34 (26.15%) Windows Server 2003
12 28 (21.54%) ITIL
12 28 (21.54%) LAN
12 28 (21.54%) Microsoft Certification
13 27 (20.77%) XenApp
14 25 (19.23%) WAN
14 25 (19.23%) DNS
14 25 (19.23%) Firewall
14 25 (19.23%) VMware ESX
14 25 (19.23%) Hyper-V
15 22 (16.92%) SQL Server
15 22 (16.92%) MCSE
15 22 (16.92%) TCP/IP
15 22 (16.92%) Exchange Server 2007
16 21 (16.15%) Exchange Server 2013
17 20 (15.38%) MS Excel
17 20 (15.38%) Windows 7
18 19 (14.62%) VPN
18 19 (14.62%) Disaster Recovery

3rd Line Support
Top Related IT Skills in the East of England by Category

For the 6 months to 24 December 2014, IT jobs across the East of England region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 60 (46.15%) MS Exchange
2 40 (30.77%) Exchange Server 2010
3 22 (16.92%) Exchange Server 2007
4 21 (16.15%) Exchange Server 2013
5 15 (11.54%) Exchange Server 2003
6 7 (5.38%) Lync
6 7 (5.38%) Blackberry Enterprise Server
7 4 (3.08%) SharePoint
8 3 (2.31%) Apache
9 2 (1.54%) Lotus Domino
10 1 (0.77%) IIS
Applications
1 20 (15.38%) MS Excel
2 15 (11.54%) MS Office
3 2 (1.54%) MS Visio
4 1 (0.77%) Acrobat
4 1 (0.77%) MS Project
Business Applications
1 2 (1.54%) assyst
2 1 (0.77%) Dynamics CRM
Cloud Services
1 6 (4.62%) PaaS
1 6 (4.62%) Office 365
2 4 (3.08%) Microsoft Azure
3 2 (1.54%) Google Apps
Communications & Networking
1 28 (21.54%) LAN
2 25 (19.23%) WAN
2 25 (19.23%) DNS
2 25 (19.23%) Firewall
3 22 (16.92%) TCP/IP
4 19 (14.62%) VPN
5 17 (13.08%) SAN
5 17 (13.08%) DHCP
6 15 (11.54%) VLAN
7 11 (8.46%) NetScaler
8 8 (6.15%) VoIP
9 7 (5.38%) MPLS
10 6 (4.62%) ISDN
10 6 (4.62%) PBX
10 6 (4.62%) Fibre Channel
10 6 (4.62%) iSCSI
10 6 (4.62%) Cisco ASA
11 5 (3.85%) Junos
11 5 (3.85%) Internet
11 5 (3.85%) LDAP
Database & Business Intelligence
1 22 (16.92%) SQL Server
2 7 (5.38%) SQL Server 2008
3 6 (4.62%) SQL Server 2005
4 5 (3.85%) SQL Server 2012
5 3 (2.31%) MySQL
General
1 13 (10.00%) Finance
2 9 (6.92%) Retail
3 7 (5.38%) Manufacturing
4 6 (4.62%) Law
5 4 (3.08%) Advertising
5 4 (3.08%) Banking
6 1 (0.77%) Back Office
Libraries, Frameworks & Software Standards
1 3 (2.31%) Application Packaging
2 2 (1.54%) LAMP
3 1 (0.77%) COM
Miscellaneous
1 7 (5.38%) Blackberry
2 6 (4.62%) Mathematics
3 5 (3.85%) Clustering
4 3 (2.31%) Analytical Skills
5 2 (1.54%) SecurID
5 2 (1.54%) Data Protection Act
5 2 (1.54%) FlexPod
6 1 (0.77%) Computer Science
6 1 (0.77%) CMDB
6 1 (0.77%) Statistics
6 1 (0.77%) Replication
Operating Systems
1 111 (85.38%) Windows
2 53 (40.77%) Windows Server 2008
3 46 (35.38%) Windows Server 2012
4 34 (26.15%) Windows Server 2003
5 20 (15.38%) Windows 7
6 17 (13.08%) Windows 8
7 12 (9.23%) Linux
8 7 (5.38%) Red Hat Enterprise Linux
9 6 (4.62%) Windows XP
10 3 (2.31%) Ubuntu
11 2 (1.54%) Android
11 2 (1.54%) VMS
11 2 (1.54%) Windows Phone 8
11 2 (1.54%) Windows Phone
12 1 (0.77%) Windows 2000
12 1 (0.77%) AIX
12 1 (0.77%) HPUX
12 1 (0.77%) Solaris
12 1 (0.77%) UNIX
12 1 (0.77%) CentOS
Processes & Methodologies
1 28 (21.54%) ITIL
2 19 (14.62%) Disaster Recovery
3 15 (11.54%) Change Management
4 12 (9.23%) Project Management
5 8 (6.15%) Mentoring
6 7 (5.38%) Coaching
6 7 (5.38%) Migration
7 6 (4.62%) E-Commerce
8 5 (3.85%) Service Delivery
8 5 (3.85%) Network Design
8 5 (3.85%) Root Cause Analysis
8 5 (3.85%) Software Deployment
8 5 (3.85%) Mobile Device Management
9 4 (3.08%) Investment Management
10 3 (2.31%) ERP
10 3 (2.31%) Change Control
11 2 (1.54%) Data Privacy
11 2 (1.54%) PRINCE2
11 2 (1.54%) CRM
11 2 (1.54%) Time Management
Programming Languages
1 11 (8.46%) PowerShell
2 8 (6.15%) SQL
3 6 (4.62%) C
4 4 (3.08%) VBScript
5 3 (2.31%) PHP
Qualifications
1 28 (21.54%) Microsoft Certification
2 22 (16.92%) MCSE
3 18 (13.85%) Cisco Certification
4 14 (10.77%) CCNA
5 12 (9.23%) CCNP
6 11 (8.46%) MCP
7 10 (7.69%) MCITP
8 9 (6.92%) VMware Certified Professional (VCP)
9 7 (5.38%) Degree
9 7 (5.38%) MCSA
10 6 (4.62%) CCA
10 6 (4.62%) Citrix Certification
11 5 (3.85%) NCDA
12 4 (3.08%) MCTS
12 4 (3.08%) MCSM
13 3 (2.31%) VCP5
13 3 (2.31%) ITIL Certification
14 1 (0.77%) CCSA
14 1 (0.77%) RHCE
14 1 (0.77%) Check Point Certification
Quality Assurance & Compliance
1 7 (5.38%) SLA
System Software
1 62 (47.69%) Active Directory
2 53 (40.77%) VMware Infrastructure
3 27 (20.77%) XenApp
4 25 (19.23%) Hyper-V
4 25 (19.23%) VMware ESX
5 16 (12.31%) XenDesktop
6 8 (6.15%) vSphere
7 7 (5.38%) Terminal Services
8 5 (3.85%) VMware ESXi
9 4 (3.08%) XenServer
9 4 (3.08%) MetaFrame
10 2 (1.54%) Citrix Presentation Server
11 1 (0.77%) Terminal Server
11 1 (0.77%) Xen
Systems Management
1 6 (4.62%) SCCM
2 3 (2.31%) ZENworks
2 3 (2.31%) Backup Exec
2 3 (2.31%) cPanel
3 2 (1.54%) WSUS
3 2 (1.54%) McAfee ePO
Vendors
1 86 (66.15%) VMware
2 78 (60.00%) Microsoft
3 56 (43.08%) Citrix
4 43 (33.08%) Cisco
5 16 (12.31%) HP
6 9 (6.92%) CheckPoint
7 7 (5.38%) Symantec
7 7 (5.38%) Dell
7 7 (5.38%) Juniper
8 6 (4.62%) NetApp
9 5 (3.85%) NETGEAR
10 4 (3.08%) Red Hat
10 4 (3.08%) Apple
11 3 (2.31%) Sage
11 3 (2.31%) Intel
11 3 (2.31%) McAfee
12 2 (1.54%) Websense
12 2 (1.54%) Clearswift
12 2 (1.54%) Google
12 2 (1.54%) Brocade
Cambridge, Cambridgeshire
EXCELerate
Salary: £35k to £40k DOE, Corporate Benefits
Posted: 3 days ago
Bedford, Bedfordshire
Coal IT Services
Salary: From £40,000 to £45,000 per annum plus excellent benefits & overtime
Posted: 4 days ago
Bedford, Bedfordshire
Coal IT Services
Salary: From £40,000 to £45,000 per annum plus excellent benefits & overtime
Posted: 7 days ago
Hemel Hempstead, Hertfordshire
RBW Consulting
Salary: From £22,000 to £32,000 per annum
Posted: 8 days ago
Hertfordshire
Computer Futures
Salary: £30000 - £35000 per annum + competitive
Posted: 24 days ago