The statistics below represent IT jobs advertised across the East of England region that had 3rd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 25 August 2016 with a comparison to same period over 2 years.

3 months to
25 Aug 2016
Same period 2015 Same period 2014
Third Line Support
Rank 184 216 189
Rank change year-on-year
+32 -27
Permanent jobs requiring a 3rd Line Support 62 58 87
As % of all permanent IT jobs located in the East of England 0.97% 0.78% 1.10%
As % of the Job Titles category 1.01% 0.81% 1.13%
Number of salaries quoted 46 52 68
Median salary £32,500 £36,500 £35,000
Median salary % change year-on-year
-10.95% +4.28%
90% offered a salary of more than £27,500 £27,500 £27,500
10% offered a salary of more than £47,500 £42,450 £50,000
UK excluding London median salary £35,000 £35,000 £34,175
% change year-on-year
- +2.41%
3rd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
6144 7136 7693
As % of all permanent IT jobs located in the East of England 96.35% 96.19% 97.29%
Number of salaries quoted 5244 6003 6328
Median salary £42,500 £42,500 £41,500
Median salary % change year-on-year
- +2.40%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £65,000 £60,000 £60,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

3rd Line Support
Jobs Demand Trend in the East of England

The demand trend of job ads across the East of England region that featured 3rd Line Support in the job title.

3rd Line Support Jobs Demand Trend in the East of England

3rd Line Support
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the East of England region.

3rd Line Support Salary Trend in the East of England

3rd Line Support
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the East of England region over the 3 months to 25 August 2016.

3rd Line Support Salary Histogram in the East of England

3rd Line Support
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support within the East of England region over the 3 months to 25 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +20 26 £37,500 - 1
Essex +9 16 £32,500 +4.83% 1
Suffolk +7 11 £27,250 -0.90% 1
Cambridgeshire +2 6 £36,750 -8.12% 3
Bedfordshire - 2 £38,750 -
Norfolk - 1 £27,000 -
3rd Line Support
England

3rd Line Support Skill Set
Top 30 Related IT Skills in the East of England

For the 6 months to 25 August 2016, 3rd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East of England region featuring 3rd Line Support in the job title.

1 117 (87.31%) Windows
2 102 (76.12%) Microsoft
3 77 (57.46%) Windows Server
4 75 (55.97%) Active Directory
5 73 (54.48%) VMware
6 66 (49.25%) Windows Server 2008
7 55 (41.04%) VMware Infrastructure
8 50 (37.31%) MS Exchange
9 49 (36.57%) Office 365
10 48 (35.82%) Firewall
11 45 (33.58%) ITIL
11 45 (33.58%) Windows Server 2012
12 41 (30.60%) Windows Server 2003
13 34 (25.37%) VPN
14 33 (24.63%) MS Office
15 32 (23.88%) DNS
16 31 (23.13%) LAN
16 31 (23.13%) WAN
16 31 (23.13%) Windows 7
17 29 (21.64%) SQL
18 28 (20.90%) Microsoft Certification
18 28 (20.90%) SCCM
19 27 (20.15%) Cisco
20 26 (19.40%) DHCP
20 26 (19.40%) Hyper-V
21 25 (18.66%) VoIP
22 22 (16.42%) VLAN
23 21 (15.67%) Linux
23 21 (15.67%) MS Excel
24 20 (14.93%) SC Cleared

3rd Line Support Skill Set
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 50 (37.31%) MS Exchange
2 17 (12.69%) Skype for Business
3 16 (11.94%) Exchange Server 2010
4 7 (5.22%) SharePoint
5 6 (4.48%) Blackberry Enterprise Server
6 5 (3.73%) Exchange Server 2007
6 5 (3.73%) Exchange Server 2013
7 1 (0.75%) Exchange Server 5.5
Applications
1 33 (24.63%) MS Office
2 21 (15.67%) MS Excel
3 1 (0.75%) MS Visio
Cloud Services
1 49 (36.57%) Office 365
2 11 (8.21%) PaaS
3 5 (3.73%) iTunes
4 3 (2.24%) Yammer
5 1 (0.75%) Google Apps
Communications & Networking
1 48 (35.82%) Firewall
2 34 (25.37%) VPN
3 32 (23.88%) DNS
4 31 (23.13%) LAN
4 31 (23.13%) WAN
5 26 (19.40%) DHCP
6 25 (18.66%) VoIP
7 22 (16.42%) VLAN
8 17 (12.69%) TCP/IP
9 15 (11.19%) Internet
10 13 (9.70%) iSCSI
10 13 (9.70%) Remote Desktop
11 12 (8.96%) MPLS
11 12 (8.96%) PBX
11 12 (8.96%) Wireless
12 11 (8.21%) ISDN
13 10 (7.46%) ADSL
14 9 (6.72%) HTTP
15 8 (5.97%) SAN
16 6 (4.48%) Skype
Database & Business Intelligence
1 11 (8.21%) SQL Server
2 8 (5.97%) Data Warehouse
3 3 (2.24%) MySQL
4 2 (1.49%) PostgreSQL
4 2 (1.49%) SQL Server 2005
5 1 (0.75%) SQL Server 2008
General
1 12 (8.96%) Finance
2 11 (8.21%) Banking
2 11 (8.21%) Retail
3 8 (5.97%) Financial Institution
4 6 (4.48%) Telecoms
5 4 (2.99%) Manufacturing
5 4 (2.99%) Publishing
6 3 (2.24%) Law
6 3 (2.24%) Marketing
7 1 (0.75%) Military
Libraries, Frameworks & Software Standards
1 9 (6.72%) .NET
1 9 (6.72%) ASP.NET
1 9 (6.72%) XML
2 2 (1.49%) COM
3 1 (0.75%) ASP.NET MVC
3 1 (0.75%) CSS
3 1 (0.75%) HTML
3 1 (0.75%) LAMP
3 1 (0.75%) XSL
Miscellaneous
1 18 (13.43%) Blackberry
2 17 (12.69%) Data Centre
3 14 (10.45%) Mathematics
4 12 (8.96%) Clustering
4 12 (8.96%) Handset
5 11 (8.21%) EPoS
6 9 (6.72%) iPad
6 9 (6.72%) iPhone
7 6 (4.48%) Smartphone
8 4 (2.99%) Analytical Skills
8 4 (2.99%) EMC VNX
9 3 (2.24%) Client/Server
9 3 (2.24%) Driving Licence
9 3 (2.24%) Video Conferencing
10 2 (1.49%) EFT
10 2 (1.49%) EqualLogic
11 1 (0.75%) BYOD
11 1 (0.75%) Enterprise Storage
11 1 (0.75%) Thin Client
11 1 (0.75%) User Experience
Operating Systems
1 117 (87.31%) Windows
2 77 (57.46%) Windows Server
3 66 (49.25%) Windows Server 2008
4 45 (33.58%) Windows Server 2012
5 41 (30.60%) Windows Server 2003
6 31 (23.13%) Windows 7
7 21 (15.67%) Linux
8 18 (13.43%) Red Hat Enterprise Linux
9 12 (8.96%) Windows XP
10 10 (7.46%) Windows 10
11 8 (5.97%) Windows 8
12 6 (4.48%) Windows Phone
13 2 (1.49%) Unix
14 1 (0.75%) Android
14 1 (0.75%) Debian
Processes & Methodologies
1 45 (33.58%) ITIL
2 17 (12.69%) Mentoring
2 17 (12.69%) Service Delivery
3 14 (10.45%) Kalman Filter
4 13 (9.70%) Validation
5 12 (8.96%) Data Protection
6 11 (8.21%) Coaching
6 11 (8.21%) E-Commerce
7 10 (7.46%) Disaster Recovery
7 10 (7.46%) Web Filtering
8 8 (5.97%) Change Management
8 8 (5.97%) High Availability
8 8 (5.97%) Performance Testing
9 6 (4.48%) Security Patching
10 4 (2.99%) Change Control
10 4 (2.99%) Email Filtering
10 4 (2.99%) Mobile Device Management
10 4 (2.99%) Problem Management
11 3 (2.24%) Incident Management
11 3 (2.24%) Investment Management
Programming Languages
1 29 (21.64%) SQL
2 13 (9.70%) C
3 11 (8.21%) PowerShell
4 4 (2.99%) VBScript
5 3 (2.24%) Perl
5 3 (2.24%) Python
6 2 (1.49%) C++
6 2 (1.49%) Shell Script
6 2 (1.49%) VB
7 1 (0.75%) Bash Shell
7 1 (0.75%) C#
7 1 (0.75%) JavaScript
7 1 (0.75%) T-SQL
Qualifications
1 28 (20.90%) Microsoft Certification
2 20 (14.93%) SC Cleared
2 20 (14.93%) Security Cleared
3 15 (11.19%) MCDST
4 12 (8.96%) Degree
5 11 (8.21%) VMware Certified Professional (VCP)
6 9 (6.72%) Cisco Certification
6 9 (6.72%) MCP
7 8 (5.97%) MCSE
8 5 (3.73%) CCNA
9 4 (2.99%) MCITP
9 4 (2.99%) MCTS
10 2 (1.49%) DV Cleared
10 2 (1.49%) MCSA
11 1 (0.75%) CCAA
11 1 (0.75%) CCNP
11 1 (0.75%) Citrix Certification
11 1 (0.75%) ITIL Foundation Certificate
11 1 (0.75%) RHCE
Quality Assurance & Compliance
1 7 (5.22%) SLA
System Software
1 75 (55.97%) Active Directory
2 55 (41.04%) VMware Infrastructure
3 26 (19.40%) Hyper-V
4 18 (13.43%) VMware ESX
5 11 (8.21%) Terminal Services
6 10 (7.46%) vSphere
7 8 (5.97%) VMware ESXi
8 5 (3.73%) Virtual Machines
9 4 (2.99%) Virtual Servers
10 3 (2.24%) MetaFrame
10 3 (2.24%) Xen
11 2 (1.49%) Citrix Presentation Server
11 2 (1.49%) Microsoft App-V
11 2 (1.49%) Terminal Server
11 2 (1.49%) VMware Server
11 2 (1.49%) XenApp
12 1 (0.75%) Postfix
Systems Management
1 28 (20.90%) SCCM
2 14 (10.45%) SCOM
2 14 (10.45%) WSUS
3 11 (8.21%) Microsoft Data Protection Manager
3 11 (8.21%) SCDPM
4 8 (5.97%) Microsoft Clustering
5 4 (2.99%) FortiGate
5 4 (2.99%) Norton AntiVirus
6 1 (0.75%) HP NNM
6 1 (0.75%) NetBackup
6 1 (0.75%) Puppet
6 1 (0.75%) SCSM
Vendors
1 102 (76.12%) Microsoft
2 73 (54.48%) VMware
3 27 (20.15%) Cisco
4 16 (11.94%) Citrix
5 14 (10.45%) CheckPoint
6 13 (9.70%) Becrypt
6 13 (9.70%) HP
7 10 (7.46%) Dell
8 7 (5.22%) Apple
8 7 (5.22%) Symantec
9 6 (4.48%) Nokia
9 6 (4.48%) Red Hat
10 5 (3.73%) Clearswift
10 5 (3.73%) Juniper
10 5 (3.73%) Proofpoint
11 4 (2.99%) EMC
11 4 (2.99%) SolarWinds
12 3 (2.24%) Kaspersky
12 3 (2.24%) NetApp
12 3 (2.24%) WatchGuard
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