The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 3 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Jul 2015
Same period 2014 Same period 2013
Third Line Support
Rank 196 188 209
Rank change year-on-year
-8 +21
Permanent jobs requiring a 3rd Line Support 67 84 54
As % of all permanent IT jobs located in the East of England 0.87% 1.03% 0.69%
As % of the Job Titles category 0.91% 1.08% 0.73%
Number of salaries quoted 55 80 50
Average salary £35,000 £35,000 £32,500
Average salary % change year-on-year
- +7.69%
90% offered a salary of more than £27,500 £25,000 £28,450
10% offered a salary of more than £45,000 £50,000 £45,550
UK excluding London average salary £35,500 £34,000 £32,500
% change year-on-year
+4.41% +4.61%
3rd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
7373 7760 7445
As % of all permanent IT jobs located in the East of England 95.53% 95.32% 95.03%
Number of salaries quoted 6138 6516 6436
Average salary £41,500 £41,500 £40,000
Average salary % change year-on-year
- +3.75%
90% offered a salary of more than £25,000 £26,000 £25,928
10% offered a salary of more than £60,000 £55,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

3rd Line Support
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in the East of England

3rd Line Support
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the East of England region.

3rd Line Support Salary Trend in the East of England

3rd Line Support
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the East of England region over the 3 months to 3 July 2015.

3rd Line Support Salary Histogram in the East of England

3rd Line Support
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the East of England region over the 3 months to 3 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +11 30 £34,500 +2.22% 2
Cambridgeshire +9 15 £45,000 +28.57% 2
Essex +3 15 £35,500 -29.00% 3
Suffolk -3 7 £32,500 -18.75%
3rd Line Support
England

3rd Line Support
Top 30 Related IT Skills in the East of England

For the 6 months to 3 July 2015, IT jobs across the East of England region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 127 (85.23%) Windows
2 102 (68.46%) VMware
3 80 (53.69%) Active Directory
4 66 (44.30%) Microsoft
5 59 (39.60%) Citrix
6 46 (30.87%) SAN
7 44 (29.53%) VMware Infrastructure
8 40 (26.85%) Windows Server 2008
8 40 (26.85%) Windows Server 2012
9 39 (26.17%) ITIL
10 35 (23.49%) MS Exchange
10 35 (23.49%) DNS
11 32 (21.48%) Cisco
12 30 (20.13%) DHCP
12 30 (20.13%) MS Excel
13 27 (18.12%) Disaster Recovery
14 26 (17.45%) Firewall
14 26 (17.45%) SQL
15 25 (16.78%) HP
15 25 (16.78%) Lync
16 22 (14.77%) SharePoint
16 22 (14.77%) Linux
17 21 (14.09%) SLA
17 21 (14.09%) Exchange Server 2010
18 20 (13.42%) 3PAR
19 18 (12.08%) Veeam
20 17 (11.41%) Microsoft Certification
20 17 (11.41%) SQL Server
21 16 (10.74%) TCP/IP
22 15 (10.07%) Finance

3rd Line Support
Top Related IT Skills in the East of England by Category

For the 6 months to 3 July 2015, IT jobs across the East of England region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 35 (23.49%) MS Exchange
2 25 (16.78%) Lync
3 22 (14.77%) SharePoint
4 21 (14.09%) Exchange Server 2010
5 11 (7.38%) Exchange Server 2013
6 10 (6.71%) Exchange Server 2007
7 9 (6.04%) IIS
8 4 (2.68%) Blackberry Enterprise Server
9 2 (1.34%) JBoss
9 2 (1.34%) Apache
Applications
1 30 (20.13%) MS Excel
2 8 (5.37%) MS Office
Business Applications
1 2 (1.34%) Dynamics CRM
2 1 (0.67%) SAP Oil and Gas
Cloud Services
1 12 (8.05%) Office 365
2 6 (4.03%) Microsoft Azure
3 4 (2.68%) Amazon AWS
4 1 (0.67%) Google Apps
Communications & Networking
1 46 (30.87%) SAN
2 35 (23.49%) DNS
3 30 (20.13%) DHCP
4 26 (17.45%) Firewall
5 16 (10.74%) TCP/IP
6 12 (8.05%) LDAP
7 11 (7.38%) LAN
7 11 (7.38%) WAN
8 10 (6.71%) Fibre Channel
9 7 (4.70%) VLAN
10 6 (4.03%) VPN
10 6 (4.03%) HTTP
11 4 (2.68%) SMTP
11 4 (2.68%) Wi-Fi
12 3 (2.01%) SSL
12 3 (2.01%) iSCSI
13 2 (1.34%) WLAN
13 2 (1.34%) Ethernet
14 1 (0.67%) NAS
14 1 (0.67%) Network Security
Database & Business Intelligence
1 17 (11.41%) SQL Server
2 2 (1.34%) OLAP
2 2 (1.34%) Crystal Reports
2 2 (1.34%) SQL Server 2008
2 2 (1.34%) MySQL
3 1 (0.67%) Oracle Database
3 1 (0.67%) PostgreSQL
3 1 (0.67%) SQL Server 2005
Development Applications
1 1 (0.67%) SQL Server Management Studio (SSMS)
General
1 15 (10.07%) Finance
2 3 (2.01%) Law
2 3 (2.01%) Manufacturing
2 3 (2.01%) Back Office
2 3 (2.01%) Telecoms
3 2 (1.34%) Front Office
4 1 (0.67%) Electronics
4 1 (0.67%) Marketing
4 1 (0.67%) Automotive
Libraries, Frameworks & Software Standards
1 7 (4.70%) Web Services
2 4 (2.68%) .NET
3 2 (1.34%) Application Packaging
4 1 (0.67%) COM
4 1 (0.67%) Flash
Miscellaneous
1 12 (8.05%) CMDB
1 12 (8.05%) Data Centre
2 11 (7.38%) Replication
3 6 (4.03%) Analytical Skills
4 5 (3.36%) Blackberry
5 3 (2.01%) Thin Client
5 3 (2.01%) Management Information System
5 3 (2.01%) Fat Client
5 3 (2.01%) FMCG
5 3 (2.01%) FlexPod
6 2 (1.34%) Computer Science
6 2 (1.34%) Social Media
7 1 (0.67%) HP Storage
7 1 (0.67%) DTV
7 1 (0.67%) Clustering
7 1 (0.67%) Data Protection Act
7 1 (0.67%) Public Cloud
Operating Systems
1 127 (85.23%) Windows
2 40 (26.85%) Windows Server 2008
2 40 (26.85%) Windows Server 2012
3 22 (14.77%) Linux
4 12 (8.05%) Windows Server 2003
5 11 (7.38%) Windows 7
6 6 (4.03%) Windows 8
6 6 (4.03%) UNIX
7 3 (2.01%) Windows XP
8 1 (0.67%) Ubuntu
8 1 (0.67%) CentOS
8 1 (0.67%) Red Hat Enterprise Linux
8 1 (0.67%) Mac OS
Processes & Methodologies
1 39 (26.17%) ITIL
2 27 (18.12%) Disaster Recovery
3 15 (10.07%) Change Management
4 14 (9.40%) Time Management
5 12 (8.05%) Security Patching
6 6 (4.03%) Service Delivery
7 4 (2.68%) CRM
7 4 (2.68%) Migration
7 4 (2.68%) Network Management
8 3 (2.01%) Capacity Management
8 3 (2.01%) Software Deployment
8 3 (2.01%) Incident Management
8 3 (2.01%) Server Building
8 3 (2.01%) Network Design
8 3 (2.01%) PRINCE2
9 2 (1.34%) Web Services Management
9 2 (1.34%) Mentoring
9 2 (1.34%) DevOps
10 1 (0.67%) Data Privacy
10 1 (0.67%) Data Protection
Programming Languages
1 26 (17.45%) SQL
2 11 (7.38%) PowerShell
3 5 (3.36%) T-SQL
4 3 (2.01%) Java
4 3 (2.01%) VB
5 1 (0.67%) Shell Script
5 1 (0.67%) Ruby
5 1 (0.67%) Bash Shell
5 1 (0.67%) Perl
5 1 (0.67%) PHP
5 1 (0.67%) VBScript
5 1 (0.67%) C#
Qualifications
1 17 (11.41%) Microsoft Certification
2 14 (9.40%) MCSE
3 12 (8.05%) Cisco Certification
4 11 (7.38%) MCSA
5 10 (6.71%) CCNA
5 10 (6.71%) ITIL Certification
6 9 (6.04%) MCITP
7 8 (5.37%) MCP
8 7 (4.70%) CCNP
8 7 (4.70%) Security Cleared
9 5 (3.36%) Degree
9 5 (3.36%) VMware Certified Professional (VCP)
10 3 (2.01%) SC Cleared
11 1 (0.67%) CCIA
11 1 (0.67%) VCP5
11 1 (0.67%) LPIC
11 1 (0.67%) MCTS
11 1 (0.67%) Network+ Certification
11 1 (0.67%) Citrix Certification
11 1 (0.67%) CCEA
Quality Assurance & Compliance
1 21 (14.09%) SLA
2 1 (0.67%) QA
System Software
1 80 (53.69%) Active Directory
2 44 (29.53%) VMware Infrastructure
3 15 (10.07%) Hyper-V
4 13 (8.72%) vSphere
5 9 (6.04%) XenApp
6 7 (4.70%) XenDesktop
7 6 (4.03%) Xen
8 4 (2.68%) Terminal Services
9 2 (1.34%) Firmware
9 2 (1.34%) XenServer
9 2 (1.34%) iptables
10 1 (0.67%) KVM
10 1 (0.67%) Postfix
10 1 (0.67%) VMware ESX
Systems Management
1 12 (8.05%) SCCM
2 9 (6.04%) Backup Exec
3 5 (3.36%) SCOM
4 4 (2.68%) WSUS
5 3 (2.01%) Symantec Enterprise Vault
6 2 (1.34%) ZENworks
7 1 (0.67%) Opscode Chef
7 1 (0.67%) HAProxy
Vendors
1 102 (68.46%) VMware
2 66 (44.30%) Microsoft
3 59 (39.60%) Citrix
4 32 (21.48%) Cisco
5 25 (16.78%) HP
6 20 (13.42%) 3PAR
7 18 (12.08%) Veeam
8 13 (8.72%) Oracle
9 12 (8.05%) SolarWinds
10 11 (7.38%) FalconStor
10 11 (7.38%) CommVault
11 6 (4.03%) CheckPoint
12 5 (3.36%) Symantec
12 5 (3.36%) Apple
13 4 (2.68%) EMC
14 2 (1.34%) NetApp
14 2 (1.34%) Novell
14 2 (1.34%) Dell
14 2 (1.34%) Rackspace
14 2 (1.34%) Imperva
Watford, Hertfordshire
Senitor Associates
Salary: £28000 per annum
Posted: 2 days ago
Cambridge, Cambridgeshire
Computer People
Salary: £35000.00 - £40000.00 per annum
Posted: 2 days ago
Watford, Hertfordshire
Oscar Associates (UK) Ltd
Salary: £30000 - £35000 per annum
Posted: 3 days ago
Brentwood, Essex
Connectus
Salary: £35000 - £50000 per annum + benefits
Posted: 4 days ago
Basildon
Hays IT - Uk Posting account
Salary: £24000.00 - £27000.00 per annum
Posted: 9 days ago
Essex
Nigel Frank International Limited - Newcastle
Salary: £20000 - £25000 per annum
Posted: 9 days ago