The table below looks at the statistics for CRM skills in IT jobs advertised for the Belfast region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 13 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
13 Feb 2016
Same period 2015 Same period 2014
Customer Relationship Management (CRM)
Rank 21 21 38
Rank change year-on-year
0 +17
Permanent jobs citing CRM 9 1 2
As % of all permanent IT jobs located in Belfast 8.65% 1.43% 1.16%
As % of the Processes & Methodologies category 10.34% 1.92% 1.43%
Number of salaries quoted 5 1 2
Average salary £40,000 £30,000 £33,250
Average salary % change year-on-year
+33.33% -9.77%
90% offered a salary of more than £32,000 £30,000 £31,850
10% offered a salary of more than £46,500 £30,000 £34,650
UK excluding London average salary £45,000 £45,000 £45,000
CRM
County Antrim

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Belfast region.

Processes & Methodologies Category
Belfast
Permanent IT job ads with a match in the
Processes & Methodologies category
87 52 140
As % of all permanent IT jobs located in Belfast 83.65% 74.29% 80.92%
Number of salaries quoted 61 41 86
Average salary £47,500 £38,000 £35,000
Average salary % change year-on-year
+25.00% +8.57%
90% offered a salary of more than £32,500 £26,500 £23,000
10% offered a salary of more than £65,000 £47,500 £45,000
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -

CRM
Jobs Demand Trend in Belfast

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the Belfast region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Belfast

CRM
Salary Trend in Belfast

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Belfast region.

CRM Salary Trend in Belfast

CRM
Salary Histogram in Belfast

This chart provides a salary histogram for IT jobs citing CRM across the Belfast region over the 3 months to 13 February 2016.

CRM Salary Histogram in Belfast

CRM
Top 30 Related IT Skills in Belfast

For the 6 months to 13 February 2016, IT jobs across the Belfast region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 7 (77.78%) QA
2 6 (66.67%) Degree
3 4 (44.44%) Finance
3 4 (44.44%) SaaS
4 3 (33.33%) Continuous Improvement
4 3 (33.33%) Performance Management
4 3 (33.33%) Test Automation
4 3 (33.33%) Workday HCM
4 3 (33.33%) Telecoms
4 3 (33.33%) IVR
4 3 (33.33%) Banking
4 3 (33.33%) WFM
4 3 (33.33%) Computer Science
4 3 (33.33%) MS Office
4 3 (33.33%) ERP
4 3 (33.33%) Business Intelligence
4 3 (33.33%) SLA
4 3 (33.33%) Microsoft
4 3 (33.33%) Project Management
5 2 (22.22%) LAN
5 2 (22.22%) WAN
5 2 (22.22%) Windows
5 2 (22.22%) Linux
5 2 (22.22%) ISO/IEC 27001
5 2 (22.22%) SugarCRM
5 2 (22.22%) Logistics
5 2 (22.22%) Business Analysis
5 2 (22.22%) Risk Management
5 2 (22.22%) Windows Server
5 2 (22.22%) VMware

CRM
Top Related IT Skills in Belfast by Category

For the 6 months to 13 February 2016, IT jobs across the Belfast region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 2 (22.22%) SugarCRM
Applications
1 3 (33.33%) MS Office
Business Applications
1 3 (33.33%) Workday HCM
Cloud Services
1 4 (44.44%) SaaS
2 1 (11.11%) Cloud Computing
Communications & Networking
1 2 (22.22%) LAN
1 2 (22.22%) WAN
General
1 4 (44.44%) Finance
2 3 (33.33%) Banking
2 3 (33.33%) Telecoms
3 1 (11.11%) Manufacturing
3 1 (11.11%) Marketing
3 1 (11.11%) Retail
Job Titles
1 3 (33.33%) Transformation Manager
2 2 (22.22%) IT Manager
2 2 (22.22%) IT Services Manager
2 2 (22.22%) QA Manager
3 1 (11.11%) Consultant
3 1 (11.11%) Head of Marketing
3 1 (11.11%) Implementation Consultant
3 1 (11.11%) Project Manager
3 1 (11.11%) QA Consultant
Miscellaneous
1 3 (33.33%) Computer Science
1 3 (33.33%) IVR
2 1 (11.11%) Enterprise Software
2 1 (11.11%) Management Information System
2 1 (11.11%) Performance Metrics
Operating Systems
1 2 (22.22%) Linux
1 2 (22.22%) Windows
1 2 (22.22%) Windows Server
Processes & Methodologies
1 3 (33.33%) Business Intelligence
1 3 (33.33%) Continuous Improvement
1 3 (33.33%) ERP
1 3 (33.33%) Performance Management
1 3 (33.33%) Project Management
1 3 (33.33%) Test Automation
1 3 (33.33%) WFM
2 2 (22.22%) Business Analysis
2 2 (22.22%) Logistics
2 2 (22.22%) Risk Management
3 1 (11.11%) Automated Testing
3 1 (11.11%) Change Management
3 1 (11.11%) GAP Analysis
3 1 (11.11%) Marketing Strategy
3 1 (11.11%) Project Planning
3 1 (11.11%) Quality Management
3 1 (11.11%) Service Management
Qualifications
1 6 (66.67%) Degree
Quality Assurance & Compliance
1 7 (77.78%) QA
2 3 (33.33%) SLA
3 2 (22.22%) ISO/IEC 27001
Vendors
1 3 (33.33%) Microsoft
2 2 (22.22%) VMware