The table below looks at the statistics for CRM skills in IT jobs advertised for the Belfast region. Included is a guide to the salaries offered in IT jobs that have cited CRM over the 3 months to 3 May 2016 with a comparison to the same period over the previous 2 years.

3 months to
3 May 2016
Same period 2015 Same period 2014
Customer Relationship Management (CRM)
Rank 21 20 29
Rank change year-on-year
-1 +9
Permanent jobs citing CRM 5 9 1
As % of all permanent IT jobs located in Belfast 4.90% 7.96% 0.76%
As % of the Processes & Methodologies category 5.68% 9.00% 1.00%
Number of salaries quoted 5 8 1
Median salary £40,000 £37,500 £35,000
Median salary % change year-on-year
+6.66% +7.14%
UK excluding London median salary £42,500 £42,500 £45,000
% change year-on-year
- -5.55%
CRM
County Antrim

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Belfast region.

Processes & Methodologies Category
Belfast
Permanent IT job ads with a match in the
Processes & Methodologies category
88 100 100
As % of all permanent IT jobs located in Belfast 86.27% 88.50% 75.76%
Number of salaries quoted 55 53 65
Median salary £37,500 £38,000 £29,250
Median salary % change year-on-year
-1.31% +29.91%
90% offered a salary of more than £25,000 £30,000 £25,000
10% offered a salary of more than £62,500 £50,000 £45,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

CRM
Jobs Demand Trend in Belfast

The demand trend of job ads across the Belfast region citing CRM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

CRM Jobs Demand Trend in Belfast

CRM
Salary Trend in Belfast

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Belfast region.

CRM Salary Trend in Belfast

CRM
Salary Histogram in Belfast

This chart provides a salary histogram for IT jobs citing CRM across the Belfast region over the 3 months to 3 May 2016.

CRM Salary Histogram in Belfast

CRM
Top 30 Related IT Skills in Belfast

For the 6 months to 3 May 2016, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Belfast region with a requirement for CRM.

1 7 (70.00%) QA
2 6 (60.00%) Degree
3 4 (40.00%) SaaS
3 4 (40.00%) Microsoft
3 4 (40.00%) Finance
4 3 (30.00%) Telecoms
4 3 (30.00%) IVR
4 3 (30.00%) Banking
4 3 (30.00%) Project Management
4 3 (30.00%) Business Intelligence
4 3 (30.00%) SLA
4 3 (30.00%) MS Office
4 3 (30.00%) ERP
4 3 (30.00%) Workday HCM
4 3 (30.00%) Business Analysis
4 3 (30.00%) Performance Management
4 3 (30.00%) Computer Science
4 3 (30.00%) Test Automation
4 3 (30.00%) Continuous Improvement
5 2 (20.00%) ISO/IEC 27001
5 2 (20.00%) SugarCRM
5 2 (20.00%) WFM
5 2 (20.00%) Service Design
5 2 (20.00%) Windows Server
5 2 (20.00%) LAN
5 2 (20.00%) WAN
5 2 (20.00%) Windows
5 2 (20.00%) Linux
5 2 (20.00%) Logistics
5 2 (20.00%) VMware

CRM
Top Related IT Skills in Belfast by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (20.00%) SugarCRM
Applications
1 3 (30.00%) MS Office
2 1 (10.00%) MS Excel
Business Applications
1 3 (30.00%) Workday HCM
2 1 (10.00%) Dynamics CRM
Cloud Services
1 4 (40.00%) SaaS
2 1 (10.00%) Cloud Computing
Communications & Networking
1 2 (20.00%) LAN
1 2 (20.00%) WAN
General
1 4 (40.00%) Finance
2 3 (30.00%) Banking
2 3 (30.00%) Telecoms
3 1 (10.00%) Advertising
3 1 (10.00%) Manufacturing
3 1 (10.00%) Marketing
3 1 (10.00%) Retail
Job Titles
1 3 (30.00%) Transformation Manager
2 2 (20.00%) Consultant
2 2 (20.00%) IT Manager
2 2 (20.00%) IT Services Manager
2 2 (20.00%) QA Manager
3 1 (10.00%) CRM Consultant
3 1 (10.00%) CRM Technical Consultant
3 1 (10.00%) Dynamics CRM Consultant
3 1 (10.00%) Head of Marketing
3 1 (10.00%) Implementation Consultant
3 1 (10.00%) Microsoft Consultant
3 1 (10.00%) Microsoft CRM Consultant
3 1 (10.00%) Project Manager
3 1 (10.00%) QA Consultant
3 1 (10.00%) SaaS Consultant
3 1 (10.00%) Technical Consultant
Libraries, Frameworks & Software Standards
1 1 (10.00%) .NET
1 1 (10.00%) ASP.NET
1 1 (10.00%) Silverlight
Miscellaneous
1 3 (30.00%) Computer Science
1 3 (30.00%) IVR
2 1 (10.00%) Enterprise Software
2 1 (10.00%) Management Information System
2 1 (10.00%) Performance Metrics
Operating Systems
1 2 (20.00%) Linux
1 2 (20.00%) Windows
1 2 (20.00%) Windows Server
Processes & Methodologies
1 3 (30.00%) Business Analysis
1 3 (30.00%) Business Intelligence
1 3 (30.00%) Continuous Improvement
1 3 (30.00%) ERP
1 3 (30.00%) Performance Management
1 3 (30.00%) Project Management
1 3 (30.00%) Test Automation
2 2 (20.00%) Logistics
2 2 (20.00%) Risk Management
2 2 (20.00%) Service Design
2 2 (20.00%) WFM
3 1 (10.00%) Automated Testing
3 1 (10.00%) Change Management
3 1 (10.00%) GAP Analysis
3 1 (10.00%) Marketing Strategy
3 1 (10.00%) Mentoring
3 1 (10.00%) Project Planning
3 1 (10.00%) Quality Management
3 1 (10.00%) Service Management
Programming Languages
1 1 (10.00%) C#
1 1 (10.00%) JavaScript
Qualifications
1 6 (60.00%) Degree
Quality Assurance & Compliance
1 7 (70.00%) QA
2 3 (30.00%) SLA
3 2 (20.00%) ISO/IEC 27001
Vendors
1 4 (40.00%) Microsoft
2 2 (20.00%) VMware