The table below looks at the statistics for CRM skills in IT jobs advertised for the Belfast region. Included is a guide to the salaries offered in IT jobs that have cited CRM over the 3 months to 27 May 2016 with a comparison to the same period over the previous 2 years.

3 months to
27 May 2016
Same period 2015 Same period 2014
Customer Relationship Management (CRM)
Rank 22 29 27
Rank change year-on-year
+7 -2
Permanent jobs citing CRM 1 11 1
As % of all permanent IT jobs located in Belfast 0.97% 7.53% 0.72%
As % of the Processes & Methodologies category 1.06% 8.15% 0.85%
Number of salaries quoted 1 10 1
Median salary £40,000 £37,500 £35,000
Median salary % change year-on-year
+6.66% +7.14%
UK excluding London median salary £42,500 £42,500 £45,000
% change year-on-year
- -5.55%
CRM
County Antrim

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Belfast region.

Processes & Methodologies Category
Belfast
Permanent IT job ads with a match in the
Processes & Methodologies category
94 135 118
As % of all permanent IT jobs located in Belfast 91.26% 92.47% 84.89%
Number of salaries quoted 69 60 76
Median salary £40,000 £38,000 £29,250
Median salary % change year-on-year
+5.26% +29.91%
90% offered a salary of more than £25,000 £30,000 £25,000
10% offered a salary of more than £55,000 £55,000 £45,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

CRM
Jobs Demand Trend in Belfast

The demand trend of job ads across the Belfast region citing CRM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

CRM Jobs Demand Trend in Belfast

CRM
Salary Trend in Belfast

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Belfast region.

CRM Salary Trend in Belfast

CRM
Top 30 Related IT Skills in Belfast

For the 6 months to 27 May 2016, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Belfast region with a requirement for CRM.

1 7 (70.00%) QA
2 6 (60.00%) Degree
3 4 (40.00%) SaaS
3 4 (40.00%) Microsoft
3 4 (40.00%) Finance
4 3 (30.00%) Telecoms
4 3 (30.00%) IVR
4 3 (30.00%) Banking
4 3 (30.00%) Project Management
4 3 (30.00%) Business Intelligence
4 3 (30.00%) SLA
4 3 (30.00%) MS Office
4 3 (30.00%) ERP
4 3 (30.00%) Workday HCM
4 3 (30.00%) Business Analysis
4 3 (30.00%) Performance Management
4 3 (30.00%) Computer Science
4 3 (30.00%) Test Automation
4 3 (30.00%) Continuous Improvement
5 2 (20.00%) ISO/IEC 27001
5 2 (20.00%) SugarCRM
5 2 (20.00%) WFM
5 2 (20.00%) Service Design
5 2 (20.00%) Windows Server
5 2 (20.00%) LAN
5 2 (20.00%) WAN
5 2 (20.00%) Windows
5 2 (20.00%) Linux
5 2 (20.00%) Logistics
5 2 (20.00%) VMware

CRM
Top Related IT Skills in Belfast by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (20.00%) SugarCRM
Applications
1 3 (30.00%) MS Office
2 1 (10.00%) MS Excel
Business Applications
1 3 (30.00%) Workday HCM
2 1 (10.00%) Dynamics CRM
Cloud Services
1 4 (40.00%) SaaS
2 1 (10.00%) Cloud Computing
Communications & Networking
1 2 (20.00%) LAN
1 2 (20.00%) WAN
General
1 4 (40.00%) Finance
2 3 (30.00%) Banking
2 3 (30.00%) Telecoms
3 1 (10.00%) Advertising
3 1 (10.00%) Manufacturing
3 1 (10.00%) Marketing
3 1 (10.00%) Retail
Job Titles
1 3 (30.00%) Transformation Manager
2 2 (20.00%) Consultant
2 2 (20.00%) IT Manager
2 2 (20.00%) IT Services Manager
2 2 (20.00%) QA Manager
3 1 (10.00%) CRM Consultant
3 1 (10.00%) CRM Technical Consultant
3 1 (10.00%) Dynamics CRM Consultant
3 1 (10.00%) Head of Marketing
3 1 (10.00%) Implementation Consultant
3 1 (10.00%) Microsoft Consultant
3 1 (10.00%) Microsoft CRM Consultant
3 1 (10.00%) Project Manager
3 1 (10.00%) QA Consultant
3 1 (10.00%) SaaS Consultant
3 1 (10.00%) Technical Consultant
Libraries, Frameworks & Software Standards
1 1 (10.00%) .NET
1 1 (10.00%) ASP.NET
1 1 (10.00%) Silverlight
Miscellaneous
1 3 (30.00%) Computer Science
1 3 (30.00%) IVR
2 1 (10.00%) Enterprise Software
2 1 (10.00%) Management Information System
2 1 (10.00%) Performance Metrics
Operating Systems
1 2 (20.00%) Linux
1 2 (20.00%) Windows
1 2 (20.00%) Windows Server
Processes & Methodologies
1 3 (30.00%) Business Analysis
1 3 (30.00%) Business Intelligence
1 3 (30.00%) Continuous Improvement
1 3 (30.00%) ERP
1 3 (30.00%) Performance Management
1 3 (30.00%) Project Management
1 3 (30.00%) Test Automation
2 2 (20.00%) Logistics
2 2 (20.00%) Risk Management
2 2 (20.00%) Service Design
2 2 (20.00%) WFM
3 1 (10.00%) Automated Testing
3 1 (10.00%) Change Management
3 1 (10.00%) GAP Analysis
3 1 (10.00%) Marketing Strategy
3 1 (10.00%) Mentoring
3 1 (10.00%) Project Planning
3 1 (10.00%) Quality Management
3 1 (10.00%) Service Management
Programming Languages
1 1 (10.00%) C#
1 1 (10.00%) JavaScript
Qualifications
1 6 (60.00%) Degree
Quality Assurance & Compliance
1 7 (70.00%) QA
2 3 (30.00%) SLA
3 2 (20.00%) ISO/IEC 27001
Vendors
1 4 (40.00%) Microsoft
2 2 (20.00%) VMware