The table below looks at the statistics for SLA skills in IT jobs advertised for the Belfast region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 22 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Dec 2014
Same period 2013 Same period 2012
Service Level Agreement (SLA)
Rank 23 35 -
Rank change year-on-year
+12 -
Permanent jobs citing SLA 1 4 0
As % of all permanent IT jobs located in Belfast 0.99% 2.88% -
As % of the Quality Assurance & Compliance category 25.00% 16.67% -
Number of salaries quoted 1 4 0
Average salary £22,500 £50,000 -
Average salary % change year-on-year
-55.00% -
UK excluding London average salary £35,000 £35,000 £35,000
SLA
County Antrim

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the Belfast region.

Quality Assurance & Compliance Category
Belfast
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
4 24 48
As % of all permanent IT jobs located in Belfast 3.96% 17.27% 15.24%
Number of salaries quoted 4 22 19
Average salary £26,500 £35,000 £37,500
Average salary % change year-on-year
-24.28% -6.66%
90% offered a salary of more than £23,700 £23,500 £15,000
10% offered a salary of more than £30,700 £48,000 £50,000
UK excluding London average salary £40,000 £40,500 £40,000
% change year-on-year
-1.23% +1.25%

SLA
Jobs Demand Trend in Belfast

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the Belfast region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Belfast

SLA
Salary Trend in Belfast

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Belfast region.

SLA Salary Trend in Belfast

SLA
Top 30 Related IT Skills in Belfast

For the 6 months to 22 December 2014, IT jobs across the Belfast region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 4 (80.00%) SQL
1 4 (80.00%) SQL Server
1 4 (80.00%) PBX
1 4 (80.00%) VoIP
1 4 (80.00%) RIP
1 4 (80.00%) Cisco
1 4 (80.00%) CAD
1 4 (80.00%) EIGRP
1 4 (80.00%) MGCP
1 4 (80.00%) VXML
1 4 (80.00%) H.323
1 4 (80.00%) Telecoms
1 4 (80.00%) Contact Management
1 4 (80.00%) CMS
1 4 (80.00%) Cisco ICM
1 4 (80.00%) WFM
1 4 (80.00%) Resource Management
1 4 (80.00%) Avaya
1 4 (80.00%) Video Conferencing
1 4 (80.00%) Cisco UCCE
1 4 (80.00%) Cisco CUCM
1 4 (80.00%) Cisco ICM Scripting
2 1 (20.00%) Windows 8
2 1 (20.00%) Windows 7
2 1 (20.00%) Exchange Server 2010
2 1 (20.00%) Acronis
2 1 (20.00%) Windows Server 2008
2 1 (20.00%) Symantec
2 1 (20.00%) Exchange Server 2007
2 1 (20.00%) Disaster Recovery

SLA
Top Related IT Skills in Belfast by Category

For the 6 months to 22 December 2014, IT jobs across the Belfast region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 4 (80.00%) CMS
2 1 (20.00%) Exchange Server 2007
2 1 (20.00%) Exchange Server 2010
2 1 (20.00%) MS Exchange
Communications & Networking
1 4 (80.00%) RIP
1 4 (80.00%) EIGRP
1 4 (80.00%) MGCP
1 4 (80.00%) H.323
1 4 (80.00%) PBX
1 4 (80.00%) VoIP
1 4 (80.00%) Cisco ICM
2 1 (20.00%) LAN
2 1 (20.00%) WAN
2 1 (20.00%) Firewall
Database & Business Intelligence
1 4 (80.00%) SQL Server
General
1 4 (80.00%) Telecoms
Job Titles
1 4 (80.00%) Telephony Engineer
2 1 (20.00%) Senior Support Engineer
2 1 (20.00%) Support Engineer
Libraries, Frameworks & Software Standards
1 4 (80.00%) VXML
Miscellaneous
1 4 (80.00%) Video Conferencing
Operating Systems
1 1 (20.00%) Windows
1 1 (20.00%) Windows Server 2008
1 1 (20.00%) Windows 7
1 1 (20.00%) Windows 8
Processes & Methodologies
1 4 (80.00%) Contact Management
1 4 (80.00%) WFM
1 4 (80.00%) Resource Management
1 4 (80.00%) Cisco ICM Scripting
1 4 (80.00%) CAD
2 1 (20.00%) Disaster Recovery
Programming Languages
1 4 (80.00%) SQL
Systems Management
1 4 (80.00%) Cisco UCCE
1 4 (80.00%) Cisco CUCM
Vendors
1 4 (80.00%) Cisco
1 4 (80.00%) Avaya
2 1 (20.00%) Symantec
2 1 (20.00%) Acronis
2 1 (20.00%) Microsoft