The table below looks at the statistics for Service Management skills in IT jobs advertised for the Belfast region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 29 April 2016 with a comparison to the same period in the previous 2 years.

3 months to
29 Apr 2016
Same period 2015 Same period 2014
Service Management
Rank - - 28
Permanent jobs citing Service Management 0 0 1
As % of all permanent IT jobs located in Belfast - - 0.77%
As % of the Processes & Methodologies category - - 1.02%
Number of salaries quoted 0 0 1
Average salary - - £42,000
UK excluding London average salary £42,500 £45,000 £47,500
% change year-on-year
-5.55% -5.26%
Service Management
County Antrim

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Belfast region.

Processes & Methodologies Category
Belfast
Permanent IT job ads with a match in the
Processes & Methodologies category
87 98 98
As % of all permanent IT jobs located in Belfast 88.78% 88.29% 75.38%
Number of salaries quoted 55 55 64
Average salary £37,500 £38,000 £30,000
Average salary % change year-on-year
-1.31% +26.66%
90% offered a salary of more than £25,000 £30,000 £25,000
10% offered a salary of more than £62,500 £48,800 £45,000
UK excluding London average salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Service Management
Jobs Demand Trend in Belfast

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Belfast region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Belfast

Service Management
Salary Trend in Belfast

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Belfast region.

Service Management Salary Trend in Belfast

Service Management
Top 20 Related IT Skills in Belfast

For the 6 months to 29 April 2016, IT jobs across the Belfast region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 2 (100.00%) Microsoft
1 2 (100.00%) Finance
2 1 (50.00%) IVR
2 1 (50.00%) Degree
2 1 (50.00%) WFM
2 1 (50.00%) QA
2 1 (50.00%) Performance Management
2 1 (50.00%) ITIL V3
2 1 (50.00%) Continuous Improvement
2 1 (50.00%) Performance Metrics
2 1 (50.00%) Quality Management
2 1 (50.00%) Service Delivery
2 1 (50.00%) Change Management
2 1 (50.00%) GAP Analysis
2 1 (50.00%) MS Office
2 1 (50.00%) ITIL
2 1 (50.00%) PRINCE2
2 1 (50.00%) MS Excel
2 1 (50.00%) CRM
2 1 (50.00%) SLA

Service Management
Top Related IT Skills in Belfast by Category

For the 6 months to 29 April 2016, IT jobs across the Belfast region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Applications
1 1 (50.00%) MS Excel
1 1 (50.00%) MS Office
General
1 2 (100.00%) Finance
Job Titles
1 1 (50.00%) Delivery Manager
1 1 (50.00%) Service Manager
1 1 (50.00%) Services Delivery Manager
1 1 (50.00%) Transformation Manager
Miscellaneous
1 1 (50.00%) IVR
1 1 (50.00%) Performance Metrics
Processes & Methodologies
1 1 (50.00%) Change Management
1 1 (50.00%) Continuous Improvement
1 1 (50.00%) CRM
1 1 (50.00%) GAP Analysis
1 1 (50.00%) ITIL
1 1 (50.00%) ITIL V3
1 1 (50.00%) Performance Management
1 1 (50.00%) PRINCE2
1 1 (50.00%) Quality Management
1 1 (50.00%) Service Delivery
1 1 (50.00%) WFM
Qualifications
1 1 (50.00%) Degree
Quality Assurance & Compliance
1 1 (50.00%) QA
1 1 (50.00%) SLA
Vendors
1 2 (100.00%) Microsoft