The table below looks at the statistics for Contact Management skills in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Contact Management over the 3 months to 28 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2014
Same period 2013 Same period 2012
Contact Management
Rank 218 220 216
Rank change year-on-year
+2 -4
Permanent jobs citing Contact Management 4 2 1
As % of all permanent IT jobs located in Berkshire 0.068% 0.036% 0.018%
As % of the Processes & Methodologies category 0.091% 0.049% 0.024%
Number of salaries quoted 0 0 0
Average salary - - -
UK excluding London average salary £150,000 £37,500 £24,375
% change year-on-year
+300.00% +53.84%
Contact Management
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Berkshire region.

Processes & Methodologies Category
Berkshire
Permanent IT job ads with a match in the
Processes & Methodologies category
4418 4080 4165
As % of all permanent IT jobs located in Berkshire 75.30% 74.43% 74.80%
Number of salaries quoted 2958 3078 3442
Average salary £50,000 £47,000 £46,000
Average salary % change year-on-year
+6.38% +2.17%
90% offered a salary of more than £30,000 £32,500 £30,000
10% offered a salary of more than £77,500 £65,000 £67,500
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Contact Management
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of permanent IT jobs citing Contact Management across the Berkshire region as a proportion of the total demand within the Processes & Methodologies category.

Contact Management Jobs Demand Trend in Berkshire

Contact Management
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Contact Management across the Berkshire region.

Contact Management Salary Trend in Berkshire

Contact Management
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Contact Management within the Berkshire region over the 3 months to 28 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Slough - 4 - -
Contact Management
South East

Contact Management
Top 5 Related IT Skills in Berkshire

For the 6 months to 28 August 2014, IT jobs across the Berkshire region citing Contact Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Contact Management.

1 4 (100.00%) Finance
1 4 (100.00%) Billing
1 4 (100.00%) Statistical Analysis
1 4 (100.00%) Changepoint
1 4 (100.00%) Resource Management

Contact Management
Top Related IT Skills in Berkshire by Category

For the 6 months to 28 August 2014, IT jobs across the Berkshire region citing Contact Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Contact Management. Up to 20 skills are shown per category.

Business Applications
1 4 (100.00%) Changepoint
General
1 4 (100.00%) Finance
1 4 (100.00%) Billing
Job Titles
1 4 (100.00%) Resource Manager
1 4 (100.00%) Planning Manager
2 2 (50.00%) PMO Manager
Processes & Methodologies
1 4 (100.00%) Statistical Analysis
1 4 (100.00%) Resource Management