Permanent IT Jobs Contract IT Jobs

The table below looks at the demand for the Customer Support Analyst role in IT jobs within the Berkshire region compared to all other Job Titles we currently track. Included is a guide to the average salaries offered in IT jobs that have cited Customer Support Analyst in their job title over the 3 months to 21 November 2008 with a comparison to the same period last year.

 Customer Support Analyst
Location
3 months to
21 Nov 2008
Same period last year
Rank239-
Rank change on same period last yearNew entry-
Matching permanent IT job ads10
As % of all UK permanent IT job ads sampled0.001 %0.000 %
As % of the category below0.013 %0.000 %
Salaries quoted00
Average minimum salary--
Average salary--
% change on same period last year-
Average maximum salary--
UK excluding London average salary£22,607£22,569
% change on same period last year+0.17 %
Berkshire IT Job Market, Job TitlesJob Titles
Berkshire
Matching permanent IT job ads761011412
As % of all UK permanent IT job ads sampled4.910 %5.108 %
Salaries quoted63699337
Average minimum salary£38,871£38,405
Average salary£42,272£42,054
% change on same period last year+0.51 %
Average maximum salary£45,673£45,703
UK excluding London average salary£38,468£39,125
% change on same period last year-1.68 %
Customer Support Analyst South EastCustomer Support Analyst
South East

Customer Support Analyst
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing Customer Support Analyst across the Berkshire region as a proportion of the total demand within the Job Titles category.

Berkshire Customer Support Analyst Demand Trend

Customer Support Analyst
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Support Analyst across the Berkshire region.

Berkshire Customer Support Analyst Salary Trend

Customer Support Analyst
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Support Analyst within the Berkshire region over the 3 months to 21 November 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

LocationRank Change
on Same Period
Last Last
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
SloughNew entry-1--
Customer Support Analyst South EastCustomer Support Analyst
South East

Customer Support Analyst
Top 10 Related IT Skills

For the 6 months to 21 November 2008, IT jobs across the Berkshire region that cited Customer Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Customer Support Analyst in their job title.

16 (75.00 %)ISO9001
22 (25.00 %)SQL Server
31 (12.50 %)Windows
31 (12.50 %)Siebel
31 (12.50 %)Client/Server
31 (12.50 %)Compuware
31 (12.50 %)User Acceptance Testing
31 (12.50 %)Performance Management
31 (12.50 %)Finance
31 (12.50 %)Oracle

Customer Support Analyst
Top Related IT Skills by Category

For the 6 months to 21 November 2008, IT jobs across the Berkshire region that cited Customer Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Customer Support Analyst in their job title. Up to 20 skills are shown per category.

Berkshire IT Job Market, Database & Business IntelligenceDatabase & Business Intelligence
12 (25.00 %)SQL Server
Berkshire IT Job Market, GeneralGeneral
11 (12.50 %)Finance
Berkshire IT Job Market, MiscellaneousMiscellaneous
11 (12.50 %)Client/Server
Berkshire IT Job Market, Operating SystemsOperating Systems
11 (12.50 %)Windows
Berkshire IT Job Market, Processes & MethodologiesProcesses & Methodologies
11 (12.50 %)User Acceptance Testing
11 (12.50 %)Performance Management
Berkshire IT Job Market, Quality Assurance & ComplianceQuality Assurance & Compliance
16 (75.00 %)ISO9001
Berkshire IT Job Market, VendorsVendors
11 (12.50 %)Oracle
11 (12.50 %)Siebel
11 (12.50 %)Compuware