The statistics below represent IT jobs advertised across the South East region that had Customer Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 31 May 2016 with a comparison to same period over 2 years.

3 months to
31 May 2016
Same period 2015 Same period 2014
Customer Support Analyst
Rank 434 446 471
Rank change year-on-year
+12 +25
Permanent jobs requiring a Customer Support Analyst 3 15 4
As % of all permanent IT jobs located in the South East 0.016% 0.073% 0.017%
As % of the Job Titles category 0.017% 0.075% 0.018%
Number of salaries quoted 3 13 4
Median salary £23,000 £22,500 £30,000
Median salary % change year-on-year
+2.22% -25.00%
UK excluding London median salary £22,500 £20,000 £22,500
% change year-on-year
+12.50% -11.11%
Customer Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
17675 19960 22319
As % of all permanent IT jobs located in the South East 96.87% 97.08% 96.43%
Number of salaries quoted 14978 16141 18060
Median salary £44,000 £42,500 £42,500
Median salary % change year-on-year
+3.52% -
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £62,500 £60,000 £62,500
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Customer Support Analyst
Jobs Demand Trend in the South East

The demand trend of job ads across the South East region that featured Customer Support Analyst in the job title.

Customer Support Analyst Jobs Demand Trend in the South East

Customer Support Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Support Analyst across the South East region.

Customer Support Analyst Salary Trend in the South East

Customer Support Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Support Analyst within the South East region over the 3 months to 31 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
East Sussex +14 2 £22,000 +10.00%
Buckinghamshire - 1 £29,000 -
Customer Support Analyst
England

Customer Support Analyst Skill Set
Top 25 Related IT Skills in the South East

For the 6 months to 31 May 2016, Customer Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring Customer Support Analyst in the job title.

1 6 (66.67%) SQL
2 4 (44.44%) HTML
2 4 (44.44%) JavaScript
2 4 (44.44%) CSS
2 4 (44.44%) ITIL
2 4 (44.44%) Service Management
2 4 (44.44%) ITSM
3 3 (33.33%) MS Excel
3 3 (33.33%) Microsoft
4 2 (22.22%) MS Office
5 1 (11.11%) Dutch Language
5 1 (11.11%) Data Migration
5 1 (11.11%) SaaS
5 1 (11.11%) REST
5 1 (11.11%) User Experience
5 1 (11.11%) Banking
5 1 (11.11%) Data Analysis
5 1 (11.11%) Salesforce.com
5 1 (11.11%) Telecoms
5 1 (11.11%) Finance
5 1 (11.11%) Publishing
5 1 (11.11%) Migration
5 1 (11.11%) Unix
5 1 (11.11%) Apache
5 1 (11.11%) MySQL

Customer Support Analyst Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (11.11%) Apache
Applications
1 3 (33.33%) MS Excel
2 2 (22.22%) MS Office
Cloud Services
1 1 (11.11%) SaaS
Database & Business Intelligence
1 1 (11.11%) MySQL
General
1 1 (11.11%) Banking
1 1 (11.11%) Dutch Language
1 1 (11.11%) Finance
1 1 (11.11%) Publishing
1 1 (11.11%) Telecoms
Libraries, Frameworks & Software Standards
1 4 (44.44%) CSS
1 4 (44.44%) HTML
2 1 (11.11%) REST
Miscellaneous
1 1 (11.11%) User Experience
Operating Systems
1 1 (11.11%) Unix
Processes & Methodologies
1 4 (44.44%) ITIL
1 4 (44.44%) ITSM
1 4 (44.44%) Service Management
2 1 (11.11%) Data Analysis
2 1 (11.11%) Data Migration
2 1 (11.11%) Migration
Programming Languages
1 6 (66.67%) SQL
2 4 (44.44%) JavaScript
Vendors
1 3 (33.33%) Microsoft
2 1 (11.11%) Salesforce.com