The table below looks at the statistics for the Help Desk Analyst role in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Analyst in their job title over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Help Desk Analyst
Rank 120 126 111
Rank change year-on-year
+6 -15
Permanent jobs requiring a Help Desk Analyst 6 2 2
As % of all permanent IT jobs located in Birmingham 0.28% 0.094% 0.12%
As % of the Job Titles category 0.29% 0.100% 0.13%
Number of salaries quoted 1 1 2
Average salary £17,500 £17,000 £17,500
Average salary % change year-on-year
+2.94% -2.85%
UK excluding London average salary £21,250 £18,500 £20,000
% change year-on-year
+14.86% -7.50%
Help Desk Analyst
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Birmingham
Permanent IT job ads with a match in the
Job Titles category
2054 2001 1586
As % of all permanent IT jobs located in Birmingham 94.31% 93.59% 93.02%
Number of salaries quoted 1740 1789 1341
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £26,250 £26,000 £25,000
10% offered a salary of more than £67,500 £65,000 £65,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Help Desk Analyst
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Analyst in the job title across the Birmingham region as a proportion of the total demand within the Job Titles category.

Help Desk Analyst Jobs Demand Trend in Birmingham

Help Desk Analyst
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the Birmingham region.

Help Desk Analyst Salary Trend in Birmingham

Help Desk Analyst
Top 21 Related IT Skills in Birmingham

For the 6 months to 29 August 2014, IT jobs across the Birmingham region that cited Help Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title.

1 7 (63.64%) Windows
2 4 (36.36%) Microsoft
3 3 (27.27%) Windows XP
3 3 (27.27%) WAN
3 3 (27.27%) MS Office
4 2 (18.18%) Windows 8
4 2 (18.18%) Incident Management
4 2 (18.18%) iSeries
4 2 (18.18%) ERP
4 2 (18.18%) SQL
4 2 (18.18%) Crystal Reports
4 2 (18.18%) AS400
4 2 (18.18%) Finance
5 1 (9.09%) Active Directory
5 1 (9.09%) Remedy
5 1 (9.09%) TCP/IP
5 1 (9.09%) Cisco
5 1 (9.09%) MS Exchange
5 1 (9.09%) LAN
5 1 (9.09%) Windows 7
5 1 (9.09%) Retail

Help Desk Analyst
Top Related IT Skills in Birmingham by Category

For the 6 months to 29 August 2014, IT jobs across the Birmingham region that cited Help Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (9.09%) MS Exchange
Applications
1 3 (27.27%) MS Office
Communications & Networking
1 3 (27.27%) WAN
2 1 (9.09%) TCP/IP
2 1 (9.09%) LAN
Database & Business Intelligence
1 2 (18.18%) Crystal Reports
General
1 2 (18.18%) Finance
2 1 (9.09%) Retail
Miscellaneous
1 2 (18.18%) AS400
1 2 (18.18%) iSeries
Operating Systems
1 7 (63.64%) Windows
2 3 (27.27%) Windows XP
3 2 (18.18%) Windows 8
4 1 (9.09%) Windows 7
Processes & Methodologies
1 2 (18.18%) ERP
1 2 (18.18%) Incident Management
Programming Languages
1 2 (18.18%) SQL
System Software
1 1 (9.09%) Active Directory
Vendors
1 4 (36.36%) Microsoft
2 1 (9.09%) Remedy
2 1 (9.09%) Cisco
Birmingham, West Midlands (County)
Searchability.co.uk
Salary: £16000 - £22000 per annum + Benefits
Posted: Yesterday