The statistics below represent IT jobs advertised across the Birmingham region that had Help Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 22 February 2017 with a comparison to same period over 2 years.

3 months to
22 Feb 2017
Same period 2016 Same period 2015
Help Desk Analyst
West Midlands / Birmingham
Rank 115 131 107
Rank change year-on-year
+16 -24
Permanent jobs requiring a Help Desk Analyst 5 4 11
As % of all permanent IT jobs located in Birmingham 0.28% 0.19% 0.62%
As % of the Job Titles category 0.29% 0.19% 0.65%
Number of salaries quoted 3 2 11
Median salary £20,926 £20,250 £20,000
Median salary % change year-on-year
+3.33% +1.25%
UK excluding London median salary £21,000 £21,000 £21,000

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Birmingham
Permanent IT job ads with a match in the
Job Titles category
1726 2058 1701
As % of all permanent IT jobs located in Birmingham 97.62% 95.90% 96.43%
Number of salaries quoted 1351 1693 1516
Median salary £40,000 £42,500 £40,000
Median salary % change year-on-year
-5.88% +6.25%
90% offered a salary of more than £26,800 £27,500 £24,000
10% offered a salary of more than £60,000 £65,000 £62,500
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

Help Desk Analyst
Jobs Demand Trend in Birmingham

The demand trend of job ads across the Birmingham region that featured Help Desk Analyst in the job title.

Help Desk Analyst Jobs Demand Trend in Birmingham

Help Desk Analyst
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the Birmingham region.

Help Desk Analyst Salary Trend in Birmingham

Help Desk Analyst Skill Set
Top 27 Related IT Skills in Birmingham

For the 6 months to 22 February 2017, Help Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Birmingham region featuring Help Desk Analyst in the job title.

1 6 (100.00%) Active Directory
2 4 (66.67%) Windows
3 3 (50.00%) Citrix
3 3 (50.00%) Microsoft
4 2 (33.33%) Mac OS
4 2 (33.33%) Office 365
4 2 (33.33%) SharePoint
4 2 (33.33%) ITIL
4 2 (33.33%) Unix
4 2 (33.33%) SLA
4 2 (33.33%) Cisco
5 1 (16.67%) MS Exchange
5 1 (16.67%) LAN
5 1 (16.67%) WAN
5 1 (16.67%) VPN
5 1 (16.67%) ITIL Certification
5 1 (16.67%) Terminal Services
5 1 (16.67%) Internet
5 1 (16.67%) VMware
5 1 (16.67%) VMware Infrastructure
5 1 (16.67%) Windows Server 2008
5 1 (16.67%) Windows 8
5 1 (16.67%) Exchange Server 2013
5 1 (16.67%) Driving Licence
5 1 (16.67%) Windows Server
5 1 (16.67%) Windows 7
5 1 (16.67%) MS Office

Help Desk Analyst Skill Set
Top Related IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (33.33%) SharePoint
2 1 (16.67%) Exchange Server 2013
2 1 (16.67%) MS Exchange
Applications
1 1 (16.67%) MS Office
Cloud Services
1 2 (33.33%) Office 365
Communications & Networking
1 1 (16.67%) Internet
1 1 (16.67%) LAN
1 1 (16.67%) VPN
1 1 (16.67%) WAN
Miscellaneous
1 1 (16.67%) Driving Licence
Operating Systems
1 4 (66.67%) Windows
2 2 (33.33%) Mac OS
2 2 (33.33%) Unix
3 1 (16.67%) Windows 7
3 1 (16.67%) Windows 8
3 1 (16.67%) Windows Server
3 1 (16.67%) Windows Server 2008
Processes & Methodologies
1 2 (33.33%) ITIL
Qualifications
1 1 (16.67%) ITIL Certification
Quality Assurance & Compliance
1 2 (33.33%) SLA
System Software
1 6 (100.00%) Active Directory
2 1 (16.67%) Terminal Services
2 1 (16.67%) VMware Infrastructure
Vendors
1 3 (50.00%) Citrix
1 3 (50.00%) Microsoft
2 2 (33.33%) Cisco
3 1 (16.67%) VMware