The statistics below represent IT jobs advertised across the Birmingham region that had Help Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 6 May 2016 with a comparison to same period over 2 years.

3 months to
6 May 2016
Same period 2015 Same period 2014
Help Desk Analyst
Rank 140 128 112
Rank change year-on-year
-12 -16
Permanent jobs requiring a Help Desk Analyst 5 3 7
As % of all permanent IT jobs located in Birmingham 0.20% 0.16% 0.39%
As % of the Job Titles category 0.21% 0.17% 0.40%
Number of salaries quoted 2 3 7
Median salary £20,250 £19,000 £17,500
Median salary % change year-on-year
+6.57% +8.57%
90% offered a salary of more than £18,050 £17,800 £17,000
10% offered a salary of more than £22,450 £19,000 £23,500
UK excluding London median salary £22,000 £21,000 £21,000
% change year-on-year
+4.76% -
Help Desk Analyst
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Birmingham
Permanent IT job ads with a match in the
Job Titles category
2326 1775 1746
As % of all permanent IT jobs located in Birmingham 95.17% 97.47% 96.41%
Number of salaries quoted 1737 1450 1522
Median salary £42,500 £40,000 £44,000
Median salary % change year-on-year
+6.25% -9.09%
90% offered a salary of more than £26,000 £25,000 £27,000
10% offered a salary of more than £62,500 £65,000 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Help Desk Analyst
Jobs Demand Trend in Birmingham

The demand trend of job ads across the Birmingham region that featured Help Desk Analyst in the job title.

Help Desk Analyst Jobs Demand Trend in Birmingham

Help Desk Analyst
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the Birmingham region.

Help Desk Analyst Salary Trend in Birmingham

Help Desk Analyst Skill Set
Top 30 Related IT Skills in Birmingham

For the 6 months to 6 May 2016, Help Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Birmingham region featuring Help Desk Analyst in the job title.

1 11 (91.67%) Windows
2 7 (58.33%) Microsoft
3 6 (50.00%) MS Office
4 5 (41.67%) Active Directory
4 5 (41.67%) MS Exchange
4 5 (41.67%) Windows Server
5 4 (33.33%) Windows 7
5 4 (33.33%) LAN
5 4 (33.33%) WAN
5 4 (33.33%) TCP/IP
5 4 (33.33%) Finance
6 3 (25.00%) Exchange Server 2000
6 3 (25.00%) Windows Server 2003
6 3 (25.00%) Cisco
6 3 (25.00%) SQL Server
6 3 (25.00%) Windows 2000 Server
6 3 (25.00%) Windows 8
7 2 (16.67%) Windows Server 2008
7 2 (16.67%) Office 365
7 2 (16.67%) MS Excel
7 2 (16.67%) SLA
7 2 (16.67%) Apple
7 2 (16.67%) X-Windows
8 1 (8.33%) Stakeholder Management
8 1 (8.33%) Marketing
8 1 (8.33%) Degree
8 1 (8.33%) Resource Management
8 1 (8.33%) Informatics
8 1 (8.33%) Release Management
8 1 (8.33%) Video Conferencing

Help Desk Analyst Skill Set
Top Related IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (41.67%) MS Exchange
2 3 (25.00%) Exchange Server 2000
Applications
1 6 (50.00%) MS Office
2 2 (16.67%) MS Excel
Cloud Services
1 2 (16.67%) Office 365
Communications & Networking
1 4 (33.33%) LAN
1 4 (33.33%) TCP/IP
1 4 (33.33%) WAN
2 1 (8.33%) Asterisk PBX
Database & Business Intelligence
1 3 (25.00%) SQL Server
General
1 4 (33.33%) Finance
2 1 (8.33%) Marketing
Libraries, Frameworks & Software Standards
1 2 (16.67%) X-Windows
Miscellaneous
1 1 (8.33%) Health Informatics
1 1 (8.33%) Informatics
1 1 (8.33%) Video Conferencing
Operating Systems
1 11 (91.67%) Windows
2 5 (41.67%) Windows Server
3 4 (33.33%) Windows 7
4 3 (25.00%) Windows 2000 Server
4 3 (25.00%) Windows 8
4 3 (25.00%) Windows Server 2003
5 2 (16.67%) Windows Server 2008
6 1 (8.33%) Windows 10
6 1 (8.33%) Windows XP
Processes & Methodologies
1 1 (8.33%) Business Intelligence
1 1 (8.33%) Change Control
1 1 (8.33%) CRM
1 1 (8.33%) ITIL
1 1 (8.33%) Release Management
1 1 (8.33%) Resource Management
1 1 (8.33%) Stakeholder Management
Programming Languages
1 1 (8.33%) SQL
Qualifications
1 1 (8.33%) Degree
Quality Assurance & Compliance
1 2 (16.67%) SLA
System Software
1 5 (41.67%) Active Directory
Vendors
1 7 (58.33%) Microsoft
2 3 (25.00%) Cisco
3 2 (16.67%) Apple