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This section looks at the demand for the Helpdesk Analyst role in IT jobs within the Birmingham region compared to all other Job Titles we currently track. Included is a guide to the average salaries offered in IT jobs that have cited Helpdesk Analyst in their job title over the 3 months to 25 July 2008 with a comparison to the same period last year.

 Help Desk Analyst
Location
3 months to 25 Jul 2008Same period last year
Rank123107
Rank change on same period last yearDown-16
Matching permanent IT job ads1422
As % of all UK permanent IT job ads sampled0.007 %0.009 %
As % of the category below0.487 %0.821 %
Salaries quoted1415
Average minimum salary£19,143£18,667
Average salary£19,821£19,000
% change on same period last year+4.32 %
Average maximum salary£20,500£19,333
UK excluding London average salary£20,434£19,733
% change on same period last year+3.55 %
Birmingham IT Job Market, Job TitlesJob Titles
Birmingham
Matching permanent IT job ads28732681
As % of all UK permanent IT job ads sampled1.517 %1.098 %
Salaries quoted25122271
Average minimum salary£35,752£36,003
Average salary£39,324£39,373
% change on same period last year-0.12 %
Average maximum salary£42,895£42,743
UK excluding London average salary£38,197£39,483
% change on same period last year-3.25 %
Helpdesk Analyst West MidlandsHelpdesk Analyst
West Midlands

Helpdesk Analyst
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing Helpdesk Analyst across the Birmingham region as a proportion of the total demand within the Job Titles category.

Birmingham Helpdesk Analyst Demand Trend

Helpdesk Analyst
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Helpdesk Analyst across the Birmingham region.

Birmingham Helpdesk Analyst Salary Trend

Helpdesk Analyst
Salary Histogram

The chart provides a salary histogram for IT jobs citing Helpdesk Analyst across the Birmingham region over the 3 months to 25 July 2008.

Birmingham Helpdesk Analyst Salary Histogram

Helpdesk Analyst
Top 30 Related IT Skills

For the 6 months to 25 July 2008, IT jobs across the Birmingham region that cited Helpdesk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Helpdesk Analyst in their job title.

122 (81.48 %)MS Office
218 (66.67 %)Windows
315 (55.56 %)Microsoft
411 (40.74 %)Windows XP
59 (33.33 %)MS Excel
66 (22.22 %)MS Exchange
66 (22.22 %)ITIL
75 (18.52 %)Windows 2000
83 (11.11 %)Exchange Server 2003
83 (11.11 %)SAP
83 (11.11 %)Law
92 (7.407 %)Windows Server 2003
92 (7.407 %)Microsoft Certification
92 (7.407 %)MCP
92 (7.407 %)MCSE
92 (7.407 %)MS PowerPoint
92 (7.407 %)Exchange Server 5.5
92 (7.407 %)Exchange Server 2000
101 (3.704 %)Asset Management
101 (3.704 %)Document Management
101 (3.704 %)WFM
101 (3.704 %)SCADA
101 (3.704 %)Mathematics
101 (3.704 %)WorkSite
101 (3.704 %)C
101 (3.704 %)HTML
101 (3.704 %)Java
101 (3.704 %)JavaScript
101 (3.704 %)SQL
101 (3.704 %)Lotus Notes

Helpdesk Analyst
Top Related IT Skills by Category

For the 6 months to 25 July 2008, IT jobs across the Birmingham region that cited Helpdesk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Helpdesk Analyst in their job title. Up to 20 skills are shown per category.

Birmingham IT Job Market, Application DevelopmentApplication Development
11 (3.704 %)HTML
Birmingham IT Job Market, Application PlatformsApplication Platforms
16 (22.22 %)MS Exchange
23 (11.11 %)Exchange Server 2003
32 (7.407 %)Exchange Server 5.5
32 (7.407 %)Exchange Server 2000
41 (3.704 %)WorkSite
41 (3.704 %)Lotus Notes
Birmingham IT Job Market, ApplicationsApplications
122 (81.48 %)MS Office
29 (33.33 %)MS Excel
32 (7.407 %)MS PowerPoint
41 (3.704 %)DeltaView
Birmingham IT Job Market, Communications & NetworkingCommunications & Networking
11 (3.704 %)TCP/IP
11 (3.704 %)VPN
11 (3.704 %)Firewall
Birmingham IT Job Market, GeneralGeneral
13 (11.11 %)Law
21 (3.704 %)Finance
21 (3.704 %)Government
Birmingham IT Job Market, MiscellaneousMiscellaneous
11 (3.704 %)SCADA
11 (3.704 %)Mathematics
Birmingham IT Job Market, Operating SystemsOperating Systems
118 (66.67 %)Windows
211 (40.74 %)Windows XP
35 (18.52 %)Windows 2000
42 (7.407 %)Windows Server 2003
51 (3.704 %)Windows NT
Birmingham IT Job Market, Processes & MethodologiesProcesses & Methodologies
16 (22.22 %)ITIL
21 (3.704 %)Service Management
21 (3.704 %)Asset Management
21 (3.704 %)Document Management
21 (3.704 %)WFM
Birmingham IT Job Market, Programming LanguagesProgramming Languages
11 (3.704 %)C
11 (3.704 %)Java
11 (3.704 %)JavaScript
11 (3.704 %)SQL
Birmingham IT Job Market, QualificationsQualifications
12 (7.407 %)MCP
12 (7.407 %)MCSE
12 (7.407 %)Microsoft Certification
Birmingham IT Job Market, Quality Assurance & ComplianceQuality Assurance & Compliance
11 (3.704 %)SLA
Birmingham IT Job Market, System SoftwareSystem Software
11 (3.704 %)Active Directory
Birmingham IT Job Market, VendorsVendors
115 (55.56 %)Microsoft
23 (11.11 %)SAP
31 (3.704 %)Novell
31 (3.704 %)Lotus
31 (3.704 %)Apple
31 (3.704 %)Remedy
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