The first table below looks at the demand for the Help Desk Analyst role in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Analyst in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Birmingham region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Help Desk Analyst
Rank 108 115 97
Rank change year-on-year
+7 -18
Permanent jobs requiring a Help Desk Analyst 7 3 3
As % of all permanent IT jobs located in Birmingham 0.39% 0.17% 0.21%
As % of the Job Titles category 0.40% 0.18% 0.21%
Number of salaries quoted 7 2 3
Average salary £17,000 £21,750 £16,500
Average salary % change year-on-year
-21.83% +31.81%
UK excluding London average salary £20,000 £21,000 £20,500
% change year-on-year
-4.76% +2.43%
Job Titles Category
Birmingham
Permanent IT job ads with a match in the
Job Titles category
1739 1636 1402
As % of all permanent IT jobs located in Birmingham 95.87% 94.08% 96.56%
Number of salaries quoted 1509 1364 1244
Average salary £42,500 £40,000 £37,500
Average salary % change year-on-year
+6.25% +6.66%
90% offered a salary of more than £27,500 £25,000 £25,500
10% offered a salary of more than £65,000 £62,500 £65,000
UK excluding London average salary £40,000 £38,325 £38,000
% change year-on-year
+4.37% +0.85%
Help Desk Analyst
West Midlands

Help Desk Analyst
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Analyst in the job title across the Birmingham region as a proportion of the total demand within the Job Titles category.

Help Desk Analyst Jobs Demand Trend in Birmingham

Help Desk Analyst
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the Birmingham region.

Help Desk Analyst Salary Trend in Birmingham

Help Desk Analyst
Top 26 Related IT Skills in Birmingham

For the 6 months to 18 April 2014, IT jobs across the Birmingham region that cited Help Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title.

1 11 (91.67%) Windows
2 5 (41.67%) Microsoft
3 4 (33.33%) Active Directory
3 4 (33.33%) MS Excel
3 4 (33.33%) Windows XP
3 4 (33.33%) WAN
3 4 (33.33%) TCP/IP
4 3 (25.00%) VPN
4 3 (25.00%) Cisco
4 3 (25.00%) Linux
4 3 (25.00%) MS Office
4 3 (25.00%) ITIL
4 3 (25.00%) Windows 7
4 3 (25.00%) LAN
5 1 (8.33%) Retail
5 1 (8.33%) HP
5 1 (8.33%) Compaq
5 1 (8.33%) Lotus
5 1 (8.33%) Remedy
5 1 (8.33%) IBM Notes
5 1 (8.33%) C#
5 1 (8.33%) SQL
5 1 (8.33%) VB
5 1 (8.33%) .NET
5 1 (8.33%) MS Exchange
5 1 (8.33%) ADSL

Help Desk Analyst
Top Related IT Skills in Birmingham by Category

For the 6 months to 18 April 2014, IT jobs across the Birmingham region that cited Help Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (8.33%) IBM Notes
1 1 (8.33%) MS Exchange
Applications
1 4 (33.33%) MS Excel
2 3 (25.00%) MS Office
Communications & Networking
1 4 (33.33%) WAN
1 4 (33.33%) TCP/IP
2 3 (25.00%) VPN
2 3 (25.00%) LAN
3 1 (8.33%) ADSL
General
1 1 (8.33%) Retail
Libraries, Frameworks & Software Standards
1 1 (8.33%) .NET
Operating Systems
1 11 (91.67%) Windows
2 4 (33.33%) Windows XP
3 3 (25.00%) Linux
3 3 (25.00%) Windows 7
Processes & Methodologies
1 3 (25.00%) ITIL
Programming Languages
1 1 (8.33%) C#
1 1 (8.33%) SQL
1 1 (8.33%) VB
System Software
1 4 (33.33%) Active Directory
Vendors
1 5 (41.67%) Microsoft
2 3 (25.00%) Cisco
3 1 (8.33%) HP
3 1 (8.33%) Compaq
3 1 (8.33%) Lotus
3 1 (8.33%) Remedy