The table below looks at the statistics for the Help Desk Analyst role in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Analyst in their job title over the 3 months to 28 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 May 2015
Same period 2014 Same period 2013
Help Desk Analyst
Rank 125 113 118
Rank change year-on-year
-12 +5
Permanent jobs requiring a Help Desk Analyst 4 6 2
As % of all permanent IT jobs located in Birmingham 0.22% 0.31% 0.12%
As % of the Job Titles category 0.23% 0.33% 0.12%
Number of salaries quoted 3 6 1
Average salary £19,000 £18,375 £24,500
Average salary % change year-on-year
+3.40% -25.00%
UK excluding London average salary £20,500 £20,000 £20,500
% change year-on-year
+2.50% -2.43%
Help Desk Analyst
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Birmingham
Permanent IT job ads with a match in the
Job Titles category
1775 1813 1621
As % of all permanent IT jobs located in Birmingham 96.26% 94.72% 94.63%
Number of salaries quoted 1445 1602 1366
Average salary £40,000 £42,500 £42,500
Average salary % change year-on-year
-5.88% -
90% offered a salary of more than £25,000 £27,000 £24,500
10% offered a salary of more than £65,000 £62,500 £65,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Help Desk Analyst
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Analyst in the job title across the Birmingham region as a proportion of the total demand within the Job Titles category.

Help Desk Analyst Jobs Demand Trend in Birmingham

Help Desk Analyst
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the Birmingham region.

Help Desk Analyst Salary Trend in Birmingham

Help Desk Analyst
Top 30 Related IT Skills in Birmingham

For the 6 months to 28 May 2015, IT jobs across the Birmingham region that cited Help Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title.

1 13 (92.86%) Windows
2 10 (71.43%) Microsoft
3 8 (57.14%) Active Directory
3 8 (57.14%) MS Office
4 7 (50.00%) SLA
5 3 (21.43%) ITIL
5 3 (21.43%) TCP/IP
5 3 (21.43%) MS Exchange
5 3 (21.43%) Incident Management
5 3 (21.43%) Windows 7
6 2 (14.29%) Windows 8
6 2 (14.29%) Windows Server 2008
6 2 (14.29%) Service Management
6 2 (14.29%) Wireless
6 2 (14.29%) MCTS
6 2 (14.29%) MCITP
6 2 (14.29%) LAN
6 2 (14.29%) WAN
6 2 (14.29%) DHCP
6 2 (14.29%) VPN
6 2 (14.29%) DNS
6 2 (14.29%) SQL
6 2 (14.29%) MCSE
6 2 (14.29%) Terminal Server
6 2 (14.29%) Windows Server 2003
6 2 (14.29%) Windows XP
6 2 (14.29%) CCNA
6 2 (14.29%) Citrix
6 2 (14.29%) Cisco Certification
6 2 (14.29%) Microsoft Certification

Help Desk Analyst
Top Related IT Skills in Birmingham by Category

For the 6 months to 28 May 2015, IT jobs across the Birmingham region that cited Help Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (21.43%) MS Exchange
2 1 (7.14%) SharePoint
2 1 (7.14%) Lync
Applications
1 8 (57.14%) MS Office
2 1 (7.14%) MS Excel
Communications & Networking
1 3 (21.43%) TCP/IP
2 2 (14.29%) Wireless
2 2 (14.29%) LAN
2 2 (14.29%) WAN
2 2 (14.29%) DHCP
2 2 (14.29%) VPN
2 2 (14.29%) DNS
Database & Business Intelligence
1 1 (7.14%) SQL Server
General
1 1 (7.14%) Retail
Miscellaneous
1 1 (7.14%) EPoS
1 1 (7.14%) iSeries
Operating Systems
1 13 (92.86%) Windows
2 3 (21.43%) Windows 7
3 2 (14.29%) Windows 8
3 2 (14.29%) Windows Server 2008
3 2 (14.29%) Windows Server 2003
3 2 (14.29%) Windows XP
4 1 (7.14%) AIX
Processes & Methodologies
1 3 (21.43%) ITIL
1 3 (21.43%) Incident Management
2 2 (14.29%) Service Management
3 1 (7.14%) E-Commerce
Programming Languages
1 2 (14.29%) SQL
Qualifications
1 2 (14.29%) MCTS
1 2 (14.29%) MCITP
1 2 (14.29%) MCSE
1 2 (14.29%) CCNA
1 2 (14.29%) Cisco Certification
1 2 (14.29%) Microsoft Certification
2 1 (7.14%) ITIL Certification
Quality Assurance & Compliance
1 7 (50.00%) SLA
System Software
1 8 (57.14%) Active Directory
2 2 (14.29%) Terminal Server
3 1 (7.14%) Hyper-V
Systems Management
1 1 (7.14%) SCCM
1 1 (7.14%) SCOM
Vendors
1 10 (71.43%) Microsoft
2 2 (14.29%) Citrix