The table below looks at the statistics for the Help Desk Analyst role in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Analyst in their job title over the 3 months to 23 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
23 Sep 2014
Same period 2013 Same period 2012
Help Desk Analyst
Rank 124 121 114
Rank change year-on-year
-3 -7
Permanent jobs requiring a Help Desk Analyst 8 5 3
As % of all permanent IT jobs located in Birmingham 0.35% 0.24% 0.17%
As % of the Job Titles category 0.37% 0.25% 0.18%
Number of salaries quoted 3 4 3
Average salary £20,000 £17,250 £17,500
Average salary % change year-on-year
+15.94% -1.42%
UK excluding London average salary £21,250 £18,000 £20,000
% change year-on-year
+18.05% -10.00%
Help Desk Analyst
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Birmingham
Permanent IT job ads with a match in the
Job Titles category
2183 1986 1631
As % of all permanent IT jobs located in Birmingham 94.30% 93.55% 93.20%
Number of salaries quoted 1874 1799 1352
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £24,000 £26,000 £25,000
10% offered a salary of more than £70,000 £65,000 £62,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Help Desk Analyst
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Analyst in the job title across the Birmingham region as a proportion of the total demand within the Job Titles category.

Help Desk Analyst Jobs Demand Trend in Birmingham

Help Desk Analyst
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the Birmingham region.

Help Desk Analyst Salary Trend in Birmingham

Help Desk Analyst
Top 28 Related IT Skills in Birmingham

For the 6 months to 23 September 2014, IT jobs across the Birmingham region that cited Help Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title.

1 7 (63.64%) Windows
2 4 (36.36%) Microsoft
3 3 (27.27%) Windows XP
3 3 (27.27%) MS Office
3 3 (27.27%) Windows 8
3 3 (27.27%) Analytical Skills
4 2 (18.18%) SQL
4 2 (18.18%) Crystal Reports
4 2 (18.18%) WAN
4 2 (18.18%) ERP
4 2 (18.18%) AS400
4 2 (18.18%) Finance
4 2 (18.18%) Incident Management
4 2 (18.18%) iSeries
4 2 (18.18%) Windows 7
5 1 (9.09%) Marketing
5 1 (9.09%) QA
5 1 (9.09%) Digital Marketing
5 1 (9.09%) Windows Server 2008
5 1 (9.09%) Retail
5 1 (9.09%) Content Management
5 1 (9.09%) Active Directory
5 1 (9.09%) ITIL Certification
5 1 (9.09%) Windows Server 2003
5 1 (9.09%) Advertising
5 1 (9.09%) Stakeholder Management
5 1 (9.09%) CMS
5 1 (9.09%) ITIL

Help Desk Analyst
Top Related IT Skills in Birmingham by Category

For the 6 months to 23 September 2014, IT jobs across the Birmingham region that cited Help Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (9.09%) CMS
Applications
1 3 (27.27%) MS Office
Communications & Networking
1 2 (18.18%) WAN
Database & Business Intelligence
1 2 (18.18%) Crystal Reports
General
1 2 (18.18%) Finance
2 1 (9.09%) Advertising
2 1 (9.09%) Retail
2 1 (9.09%) Marketing
Miscellaneous
1 3 (27.27%) Analytical Skills
2 2 (18.18%) AS400
2 2 (18.18%) iSeries
Operating Systems
1 7 (63.64%) Windows
2 3 (27.27%) Windows XP
2 3 (27.27%) Windows 8
3 2 (18.18%) Windows 7
4 1 (9.09%) Windows Server 2003
4 1 (9.09%) Windows Server 2008
Processes & Methodologies
1 2 (18.18%) ERP
1 2 (18.18%) Incident Management
2 1 (9.09%) Digital Marketing
2 1 (9.09%) Stakeholder Management
2 1 (9.09%) Content Management
2 1 (9.09%) ITIL
Programming Languages
1 2 (18.18%) SQL
Qualifications
1 1 (9.09%) ITIL Certification
Quality Assurance & Compliance
1 1 (9.09%) QA
System Software
1 1 (9.09%) Active Directory
Vendors
1 4 (36.36%) Microsoft
Birmingham, West Midlands (County)
Searchability.co.uk
Salary: £16000 - £22000 per annum + Benefits
Posted: 5 days ago