The first table below looks at the demand for the Help Desk Analyst role in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Analyst in their job title over the 3 months to 17 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Birmingham region.

Location
3 months to
17 Jun 2013
Same period 2012 Same period 2011
Help Desk Analyst
Rank 117 109 92
Rank change year-on-year
-8 -17
Permanent jobs requiring a Help Desk Analyst 1 3 1
As % of all permanent IT jobs located in Birmingham 0.055% 0.184% 0.073%
As % of the Job Titles category 0.058% 0.194% 0.078%
Number of salaries quoted 1 3 1
Average salary £24,500 £28,000 £22,500
Average salary % change year-on-year
-12.50% +24.44%
UK excluding London average salary £20,000 £21,000 £21,000
% change year-on-year
-4.76% -
All Job Titles
Birmingham
Permanent IT job ads with a match in the
Job Titles category
1723 1549 1280
As % of all permanent IT jobs located in Birmingham 94.67% 95.15% 94.05%
Number of salaries quoted 1465 1378 1107
Average salary £42,000 £40,000 £37,995
Average salary % change year-on-year
+5.00% +5.27%
90% offered a salary of more than £24,500 £26,500 £22,500
10% offered a salary of more than £65,000 £65,000 £62,500
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Help Desk Analyst
West Midlands

Help Desk Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Analyst across the Birmingham region as a proportion of the total demand within the Job Titles category.

Birmingham Help Desk Analyst Jobs Demand Trend

Help Desk Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the Birmingham region.

Birmingham Help Desk Analyst Salary Trend

Help Desk Analyst
Top 19 Related IT Skills

For the 6 months to 17 June 2013, IT jobs across the Birmingham region that cited Help Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title.

1 6 (100.00%) Windows
2 5 (83.33%) Windows XP
3 4 (66.67%) Microsoft
4 2 (33.33%) Risk Management
4 2 (33.33%) Finance
4 2 (33.33%) MS Office
4 2 (33.33%) Active Directory
4 2 (33.33%) IBM Notes
4 2 (33.33%) MS Excel
4 2 (33.33%) Lotus
4 2 (33.33%) EPoS
5 1 (16.67%) Management Information System
5 1 (16.67%) Blackberry
5 1 (16.67%) MS Exchange
5 1 (16.67%) CRM
5 1 (16.67%) Citrix
5 1 (16.67%) Avaya
5 1 (16.67%) FIX Protocol
5 1 (16.67%) Windows 7

Help Desk Analyst
Top Related IT Skills by Category

For the 6 months to 17 June 2013, IT jobs across the Birmingham region that cited Help Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Development
1 1 (16.67%) FIX Protocol
Application Platforms
1 2 (33.33%) IBM Notes
2 1 (16.67%) MS Exchange
Applications
1 2 (33.33%) MS Office
1 2 (33.33%) MS Excel
General
1 2 (33.33%) Finance
Miscellaneous
1 2 (33.33%) EPoS
2 1 (16.67%) Blackberry
2 1 (16.67%) Management Information System
Operating Systems
1 6 (100.00%) Windows
2 5 (83.33%) Windows XP
3 1 (16.67%) Windows 7
Processes & Methodologies
1 2 (33.33%) Risk Management
2 1 (16.67%) CRM
System Software
1 2 (33.33%) Active Directory
Vendors
1 4 (66.67%) Microsoft
2 2 (33.33%) Lotus
3 1 (16.67%) Citrix
3 1 (16.67%) Avaya
View Help Desk Analyst jobs Nationwide