The table below looks at the statistics for the Support Technician role in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited Support Technician in their job title over the 3 months to 12 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
12 Feb 2016
Same period 2015 Same period 2014
Support Technician
Rank 123 108 109
Rank change year-on-year
-15 +1
Permanent jobs requiring a Support Technician 5 17 3
As % of all permanent IT jobs located in Birmingham 0.24% 0.94% 0.20%
As % of the Job Titles category 0.25% 0.97% 0.21%
Number of salaries quoted 4 14 3
Average salary £32,000 £29,000 £40,000
Average salary % change year-on-year
+10.34% -27.50%
UK excluding London average salary £23,000 £23,500 £24,500
% change year-on-year
-2.12% -4.08%
Support Technician
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Birmingham
Permanent IT job ads with a match in the
Job Titles category
1982 1746 1450
As % of all permanent IT jobs located in Birmingham 95.84% 96.52% 96.73%
Number of salaries quoted 1642 1577 1252
Average salary £42,500 £40,000 £41,000
Average salary % change year-on-year
+6.25% -2.43%
90% offered a salary of more than £27,500 £23,000 £25,000
10% offered a salary of more than £62,500 £55,000 £65,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Support Technician
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of permanent IT jobs citing Support Technician in the job title across the Birmingham region as a proportion of the total demand within the Job Titles category.

Support Technician Jobs Demand Trend in Birmingham

Support Technician
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Technician across the Birmingham region.

Support Technician Salary Trend in Birmingham

Support Technician
Top 30 Related IT Skills in Birmingham

For the 6 months to 12 February 2016, IT jobs across the Birmingham region that cited Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Technician in their job title.

1 4 (57.14%) ITIL
2 3 (42.86%) Avaya
2 3 (42.86%) Avaya Certification
2 3 (42.86%) Incident Management
2 3 (42.86%) Problem Management
2 3 (42.86%) ITIL V3
2 3 (42.86%) Root Cause Analysis
3 2 (28.57%) Citrix
4 1 (14.29%) XML
4 1 (14.29%) ISPF
4 1 (14.29%) OMEGAMON
4 1 (14.29%) EMC NetWorker
4 1 (14.29%) Time Management
4 1 (14.29%) Windows Server 2008
4 1 (14.29%) WhatsUp Gold
4 1 (14.29%) Windows 7
4 1 (14.29%) Office 365
4 1 (14.29%) Windows 8
4 1 (14.29%) Windows Server 2012
4 1 (14.29%) Enterprise Software
4 1 (14.29%) Analytical Skills
4 1 (14.29%) Time Sharing Option
4 1 (14.29%) Windows Server
4 1 (14.29%) SAN
4 1 (14.29%) Windows Server 2003
4 1 (14.29%) Tivoli NetView
4 1 (14.29%) Control-M
4 1 (14.29%) Mainframe
4 1 (14.29%) Service Management
4 1 (14.29%) Wireless

Support Technician
Top Related IT Skills in Birmingham by Category

For the 6 months to 12 February 2016, IT jobs across the Birmingham region that cited Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (14.29%) MS Exchange
Applications
1 1 (14.29%) MS Excel
Cloud Services
1 1 (14.29%) Office 365
Communications & Networking
1 1 (14.29%) DHCP
1 1 (14.29%) DNS
1 1 (14.29%) FTP
1 1 (14.29%) LAN
1 1 (14.29%) SAN
1 1 (14.29%) TCP/IP
1 1 (14.29%) VPN
1 1 (14.29%) WAN
1 1 (14.29%) Wireless
General
1 1 (14.29%) Finance
Libraries, Frameworks & Software Standards
1 1 (14.29%) ISPF
1 1 (14.29%) XML
Miscellaneous
1 1 (14.29%) Analytical Skills
1 1 (14.29%) Enterprise Software
1 1 (14.29%) Mainframe
Operating Systems
1 1 (14.29%) Windows
1 1 (14.29%) Windows 7
1 1 (14.29%) Windows 8
1 1 (14.29%) Windows Server
1 1 (14.29%) Windows Server 2003
1 1 (14.29%) Windows Server 2008
1 1 (14.29%) Windows Server 2012
1 1 (14.29%) Windows XP
Processes & Methodologies
1 4 (57.14%) ITIL
2 3 (42.86%) Incident Management
2 3 (42.86%) ITIL V3
2 3 (42.86%) Problem Management
2 3 (42.86%) Root Cause Analysis
3 1 (14.29%) Service Management
3 1 (14.29%) Time Management
Qualifications
1 3 (42.86%) Avaya Certification
Quality Assurance & Compliance
1 1 (14.29%) SLA
System Software
1 1 (14.29%) Active Directory
1 1 (14.29%) Time Sharing Option
Systems Management
1 1 (14.29%) Control-M
1 1 (14.29%) EMC NetWorker
1 1 (14.29%) OMEGAMON
1 1 (14.29%) Tivoli NetView
1 1 (14.29%) WhatsUp Gold
Vendors
1 3 (42.86%) Avaya
2 2 (28.57%) Citrix
3 1 (14.29%) Microsoft
3 1 (14.29%) NEC
3 1 (14.29%) VMware