The table below looks at the statistics for the Support Technician role in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited Support Technician in their job title over the 3 months to 17 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Apr 2015
Same period 2014 Same period 2013
Support Technician
Rank 107 118 119
Rank change year-on-year
+11 +1
Permanent jobs requiring a Support Technician 11 1 1
As % of all permanent IT jobs located in Birmingham 0.61% 0.055% 0.057%
As % of the Job Titles category 0.63% 0.058% 0.060%
Number of salaries quoted 6 1 1
Average salary £29,500 £40,000 £22,500
Average salary % change year-on-year
-26.25% +77.77%
UK excluding London average salary £22,500 £23,000 £22,000
% change year-on-year
-2.17% +4.54%
Support Technician
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Birmingham
Permanent IT job ads with a match in the
Job Titles category
1743 1730 1659
As % of all permanent IT jobs located in Birmingham 96.14% 95.84% 94.15%
Number of salaries quoted 1446 1504 1383
Average salary £40,000 £42,500 £40,000
Average salary % change year-on-year
-5.88% +6.25%
90% offered a salary of more than £25,000 £27,500 £25,000
10% offered a salary of more than £65,000 £65,000 £65,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Technician
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of permanent IT jobs citing Support Technician in the job title across the Birmingham region as a proportion of the total demand within the Job Titles category.

Support Technician Jobs Demand Trend in Birmingham

Support Technician
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Technician across the Birmingham region.

Support Technician Salary Trend in Birmingham

Support Technician
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing Support Technician across the Birmingham region over the 3 months to 17 April 2015.

Support Technician Salary Histogram in Birmingham

Support Technician
Top 30 Related IT Skills in Birmingham

For the 6 months to 17 April 2015, IT jobs across the Birmingham region that cited Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Technician in their job title.

1 24 (96.00%) Windows
2 21 (84.00%) VMware
3 20 (80.00%) VMware Infrastructure
3 20 (80.00%) Microsoft
4 16 (64.00%) Windows Server 2008
5 14 (56.00%) Cisco
6 13 (52.00%) Citrix
7 12 (48.00%) vSphere
8 10 (40.00%) Firewall
9 8 (32.00%) Active Directory
9 8 (32.00%) Windows Server 2012
10 7 (28.00%) Cisco Certification
10 7 (28.00%) CCNA
10 7 (28.00%) Linux
10 7 (28.00%) MS Exchange
10 7 (28.00%) DHCP
10 7 (28.00%) DNS
10 7 (28.00%) VMware ESX
10 7 (28.00%) Exchange Server 2010
10 7 (28.00%) Office 365
11 6 (24.00%) Windows 7
11 6 (24.00%) VMware Certified Professional (VCP)
11 6 (24.00%) MCSE
11 6 (24.00%) MCSA
11 6 (24.00%) Microsoft Certification
12 5 (20.00%) CommVault
12 5 (20.00%) SQL Server
12 5 (20.00%) IIS
12 5 (20.00%) MS Office
12 5 (20.00%) Foglight

Support Technician
Top Related IT Skills in Birmingham by Category

For the 6 months to 17 April 2015, IT jobs across the Birmingham region that cited Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (28.00%) MS Exchange
1 7 (28.00%) Exchange Server 2010
2 5 (20.00%) Exchange Server 2013
2 5 (20.00%) IIS
3 4 (16.00%) Apache
4 3 (12.00%) Tomcat
4 3 (12.00%) GlassFish
5 2 (8.00%) Exchange Server 2007
Applications
1 5 (20.00%) MS Office
2 4 (16.00%) MS Excel
Cloud Services
1 7 (28.00%) Office 365
Communications & Networking
1 10 (40.00%) Firewall
2 7 (28.00%) DHCP
2 7 (28.00%) DNS
3 2 (8.00%) Wireless
3 2 (8.00%) LAN
4 1 (4.00%) Internet
Database & Business Intelligence
1 5 (20.00%) SQL Server
1 5 (20.00%) SQL Server 2008
1 5 (20.00%) SQL Server 2012
2 1 (4.00%) MySQL
Miscellaneous
1 2 (8.00%) Management Information System
Operating Systems
1 24 (96.00%) Windows
2 16 (64.00%) Windows Server 2008
3 8 (32.00%) Windows Server 2012
4 7 (28.00%) Linux
5 6 (24.00%) Windows 7
6 3 (12.00%) CentOS
7 2 (8.00%) Windows Server 2003
7 2 (8.00%) Android
8 1 (4.00%) Ubuntu
8 1 (4.00%) Red Hat Enterprise Linux
8 1 (4.00%) Windows 8
Processes & Methodologies
1 3 (12.00%) Continuous Integration
2 2 (8.00%) Network Management
3 1 (4.00%) Service Desk Management
3 1 (4.00%) QMS
3 1 (4.00%) ITIL
3 1 (4.00%) Disaster Recovery
3 1 (4.00%) Incident Management
Programming Languages
1 3 (12.00%) Java
1 3 (12.00%) Perl
1 3 (12.00%) PHP
2 2 (8.00%) SQL
Qualifications
1 7 (28.00%) CCNA
1 7 (28.00%) Cisco Certification
2 6 (24.00%) Microsoft Certification
2 6 (24.00%) MCSE
2 6 (24.00%) MCSA
2 6 (24.00%) VMware Certified Professional (VCP)
3 1 (4.00%) ITIL Certification
Quality Assurance & Compliance
1 1 (4.00%) ISO 9001
1 1 (4.00%) ISO/IEC 27001
System Software
1 20 (80.00%) VMware Infrastructure
2 12 (48.00%) vSphere
3 8 (32.00%) Active Directory
4 7 (28.00%) VMware ESX
5 4 (16.00%) VMware ESXi
6 3 (12.00%) Hyper-V
7 2 (8.00%) Microsoft Virtual Server
8 1 (4.00%) XenApp
Systems Management
1 5 (20.00%) Foglight
2 1 (4.00%) Opsview
2 1 (4.00%) Nagios
Vendors
1 21 (84.00%) VMware
2 20 (80.00%) Microsoft
3 14 (56.00%) Cisco
4 13 (52.00%) Citrix
5 5 (20.00%) CommVault
6 2 (8.00%) Apple
7 1 (4.00%) Red Hat
7 1 (4.00%) SAP
7 1 (4.00%) HP