The first table below looks at the demand for the Support Technician role in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Support Technician in their job title over the 3 months to 28 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the West Midlands region.

Location
3 months to
28 Jul 2014
Same period 2013 Same period 2012
Support Technician
Rank 209 191 186
Rank change year-on-year
-18 -5
Permanent jobs requiring a Support Technician 12 19 13
As % of all permanent IT jobs located in the West Midlands 0.22% 0.34% 0.27%
As % of the Job Titles category 0.23% 0.36% 0.28%
Number of salaries quoted 10 17 13
Average salary £22,625 £32,500 £24,000
Average salary % change year-on-year
-30.38% +35.41%
90% offered a salary of more than £18,000 £20,000 £18,400
10% offered a salary of more than £30,500 £52,600 £27,500
UK excluding London average salary £23,500 £24,000 £23,000
% change year-on-year
-2.08% +4.34%
Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
5109 5255 4660
As % of all permanent IT jobs located in the West Midlands 94.82% 94.82% 95.28%
Number of salaries quoted 4273 4411 4051
Average salary £40,000 £37,500 £37,500
Average salary % change year-on-year
+6.66% -
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £60,000 £60,000 £57,500
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Support Technician
England

Support Technician
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Support Technician in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

Support Technician Jobs Demand Trend in the West Midlands

Support Technician
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Technician across the West Midlands region.

Support Technician Salary Trend in the West Midlands

Support Technician
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing Support Technician across the West Midlands region over the 3 months to 28 July 2014.

Support Technician Salary Histogram in the West Midlands

Support Technician
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Technician within the West Midlands region over the 3 months to 28 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Staffordshire -5 6 £18,750 -16.66% 1
Birmingham -4 5 £30,000 -7.69% 2
Coventry +4 1 £27,500 -46.07%
Support Technician
England

Support Technician
Top 30 Related IT Skills in the West Midlands

For the 6 months to 28 July 2014, IT jobs across the West Midlands region that cited Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Technician in their job title.

1 16 (69.57%) Windows
2 13 (56.52%) Active Directory
3 11 (47.83%) MS Exchange
3 11 (47.83%) Microsoft
4 6 (26.09%) MS Office
5 5 (21.74%) SQL Server
5 5 (21.74%) Windows 7
5 5 (21.74%) Windows Server 2008
6 4 (17.39%) Windows Vista
6 4 (17.39%) Time Management
6 4 (17.39%) NVQ Level 3
6 4 (17.39%) Broadband
6 4 (17.39%) Terminal Services
6 4 (17.39%) Windows Server 2003
7 3 (13.04%) VPN
7 3 (13.04%) SQL
7 3 (13.04%) Office 365
8 2 (8.70%) Windows 8
8 2 (8.70%) Windows Server 2012
8 2 (8.70%) Exchange Server 2003
8 2 (8.70%) WSUS
8 2 (8.70%) LANDesk
8 2 (8.70%) Linux
8 2 (8.70%) MS Excel
8 2 (8.70%) Cisco
8 2 (8.70%) LAN
8 2 (8.70%) WAN
8 2 (8.70%) Ethernet
8 2 (8.70%) TCP/IP
8 2 (8.70%) Firewall

Support Technician
Top Related IT Skills in the West Midlands by Category

For the 6 months to 28 July 2014, IT jobs across the West Midlands region that cited Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 11 (47.83%) MS Exchange
2 2 (8.70%) Exchange Server 2003
3 1 (4.35%) IIS
Applications
1 6 (26.09%) MS Office
2 2 (8.70%) MS Excel
Business Applications
1 1 (4.35%) Dynamics CRM
Cloud Services
1 3 (13.04%) Office 365
Communications & Networking
1 4 (17.39%) Broadband
2 3 (13.04%) VPN
3 2 (8.70%) LAN
3 2 (8.70%) WAN
3 2 (8.70%) Ethernet
3 2 (8.70%) TCP/IP
3 2 (8.70%) Firewall
Database & Business Intelligence
1 5 (21.74%) SQL Server
2 1 (4.35%) MySQL
General
1 1 (4.35%) Finance
Miscellaneous
1 1 (4.35%) EPoS
1 1 (4.35%) PDA
1 1 (4.35%) Mobile App
Operating Systems
1 16 (69.57%) Windows
2 5 (21.74%) Windows 7
2 5 (21.74%) Windows Server 2008
3 4 (17.39%) Windows Vista
3 4 (17.39%) Windows Server 2003
4 2 (8.70%) Windows 8
4 2 (8.70%) Windows Server 2012
4 2 (8.70%) Linux
5 1 (4.35%) Android
5 1 (4.35%) Apple iOS
5 1 (4.35%) Embedded Linux
Processes & Methodologies
1 4 (17.39%) Time Management
2 1 (4.35%) CRM
2 1 (4.35%) Technical Analysis
Programming Languages
1 3 (13.04%) SQL
Qualifications
1 4 (17.39%) NVQ Level 3
2 1 (4.35%) SC Cleared
2 1 (4.35%) Security Cleared
System Software
1 13 (56.52%) Active Directory
2 4 (17.39%) Terminal Services
3 1 (4.35%) VMware Infrastructure
3 1 (4.35%) Hyper-V
3 1 (4.35%) XenApp
Systems Management
1 2 (8.70%) WSUS
Vendors
1 11 (47.83%) Microsoft
2 2 (8.70%) LANDesk
2 2 (8.70%) Cisco
2 2 (8.70%) NEC
2 2 (8.70%) Avaya
3 1 (4.35%) Apple
3 1 (4.35%) Sage
3 1 (4.35%) VMware
3 1 (4.35%) Citrix
3 1 (4.35%) Mitel
Stafford, Staffordshire
Capita Resourcing - IT Resourcing
Salary: £28000 - £32000 per annum + BENEFITS
Posted: 4 days ago
Birmingham, West Midlands (County)
University College Birmingham
Salary: From £21,597 to £23,585 per annum
Posted: 10 days ago
Birmingham, West Midlands (County)
University College Birmingham
Salary: From £21,597 to £23,585 per annum
Posted: 10 days ago