The statistics below represent IT jobs advertised across the West Midlands region that had Support Technician featuring in the job title. Included is a guide to the salaries offered over the 3 months to 29 May 2016 with a comparison to same period over 2 years.

3 months to
29 May 2016
Same period 2015 Same period 2014
Support Technician
Rank 221 215 208
Rank change year-on-year
-6 -7
Permanent jobs requiring a Support Technician 15 9 15
As % of all permanent IT jobs located in the West Midlands 0.24% 0.16% 0.28%
As % of the Job Titles category 0.25% 0.17% 0.29%
Number of salaries quoted 8 8 14
Median salary £19,250 £22,000 £19,499
Median salary % change year-on-year
-12.50% +12.82%
90% offered a salary of more than £17,500 £20,700 £18,000
10% offered a salary of more than £24,050 £27,050 £25,150
UK excluding London median salary £22,000 £21,500 £23,000
% change year-on-year
+2.32% -6.52%
Support Technician
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
5910 5318 5115
As % of all permanent IT jobs located in the West Midlands 96.35% 97.08% 96.26%
Number of salaries quoted 4661 4454 4313
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year
- +6.66%
90% offered a salary of more than £24,500 £24,500 £22,550
10% offered a salary of more than £60,000 £57,500 £60,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Support Technician
Jobs Demand Trend in the West Midlands

The demand trend of job ads across the West Midlands region that featured Support Technician in the job title.

Support Technician Jobs Demand Trend in the West Midlands

Support Technician
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Technician across the West Midlands region.

Support Technician Salary Trend in the West Midlands

Support Technician
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Technician within the West Midlands region over the 3 months to 29 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -5 7 - - 1
Warwickshire +3 5 £18,000 -30.76% 1
Staffordshire -6 1 £22,000 -
Worcestershire - 1 £19,500 -
Wolverhampton - 1 £23,000 -
Support Technician
England

Support Technician Skill Set
Top 30 Related IT Skills in the West Midlands

For the 6 months to 29 May 2016, Support Technician job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region featuring Support Technician in the job title.

1 16 (44.44%) ITIL
1 16 (44.44%) Microsoft
2 12 (33.33%) Active Directory
3 9 (25.00%) Windows
4 7 (19.44%) EPoS
4 7 (19.44%) Continuous Improvement
5 6 (16.67%) MS Excel
5 6 (16.67%) MS Office
6 5 (13.89%) Internet
7 4 (11.11%) Online Marketing
7 4 (11.11%) Windows 7
7 4 (11.11%) Internet Marketing
7 4 (11.11%) Digital Marketing
7 4 (11.11%) Computer Science
7 4 (11.11%) German Language
7 4 (11.11%) Tag Management
7 4 (11.11%) Mobile Commerce
7 4 (11.11%) Management Information System
7 4 (11.11%) Marketing
7 4 (11.11%) Web Development
7 4 (11.11%) Degree
7 4 (11.11%) HP
7 4 (11.11%) MS Exchange
7 4 (11.11%) Business Intelligence
8 3 (8.33%) WAN
8 3 (8.33%) Citrix
8 3 (8.33%) ITIL Certification
8 3 (8.33%) Avaya
8 3 (8.33%) Avaya Certification
8 3 (8.33%) VMware

Support Technician Skill Set
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (11.11%) MS Exchange
2 2 (5.56%) Exchange Server 2010
2 2 (5.56%) Exchange Server 2013
3 1 (2.78%) IIS
Applications
1 6 (16.67%) MS Excel
1 6 (16.67%) MS Office
Cloud Services
1 2 (5.56%) Office 365
Communications & Networking
1 5 (13.89%) Internet
2 3 (8.33%) WAN
3 2 (5.56%) DHCP
3 2 (5.56%) DNS
3 2 (5.56%) Intranet
3 2 (5.56%) LAN
4 1 (2.78%) ADSL
4 1 (2.78%) Firewall
4 1 (2.78%) FTP
4 1 (2.78%) OpenVPN
4 1 (2.78%) Remote Desktop
Database & Business Intelligence
1 2 (5.56%) SQL Server
2 1 (2.78%) MS Access
2 1 (2.78%) MySQL
General
1 4 (11.11%) German Language
1 4 (11.11%) Marketing
2 1 (2.78%) Finance
2 1 (2.78%) Manufacturing
2 1 (2.78%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (2.78%) CSS
1 1 (2.78%) HTML
1 1 (2.78%) jQuery
1 1 (2.78%) XHTML
1 1 (2.78%) XML
Miscellaneous
1 7 (19.44%) EPoS
2 4 (11.11%) Computer Science
2 4 (11.11%) Management Information System
3 2 (5.56%) Analytical Skills
3 2 (5.56%) Smartphone
4 1 (2.78%) Driving Licence
4 1 (2.78%) Enterprise Software
4 1 (2.78%) Mathematics
4 1 (2.78%) PMI
4 1 (2.78%) VLE
Operating Systems
1 9 (25.00%) Windows
2 4 (11.11%) Windows 7
3 3 (8.33%) Windows Server
3 3 (8.33%) Windows Server 2008
4 2 (5.56%) Windows 8
4 2 (5.56%) Windows Server 2012
4 2 (5.56%) Windows Vista
Processes & Methodologies
1 16 (44.44%) ITIL
2 7 (19.44%) Continuous Improvement
3 4 (11.11%) Business Intelligence
3 4 (11.11%) Digital Marketing
3 4 (11.11%) Internet Marketing
3 4 (11.11%) Mobile Commerce
3 4 (11.11%) Online Marketing
3 4 (11.11%) Tag Management
3 4 (11.11%) Web Development
4 3 (8.33%) Incident Management
4 3 (8.33%) ITIL V3
4 3 (8.33%) Problem Management
4 3 (8.33%) Root Cause Analysis
5 2 (5.56%) Service Management
6 1 (2.78%) Line Management
6 1 (2.78%) Project Management
6 1 (2.78%) Service Delivery
6 1 (2.78%) Time Management
6 1 (2.78%) Web Design
Programming Languages
1 2 (5.56%) SQL
2 1 (2.78%) C
2 1 (2.78%) JavaScript
2 1 (2.78%) PHP
Qualifications
1 4 (11.11%) Degree
2 3 (8.33%) Avaya Certification
2 3 (8.33%) ITIL Certification
3 1 (2.78%) DBS Check
3 1 (2.78%) PMI Certification
Quality Assurance & Compliance
1 1 (2.78%) SLA
System Software
1 12 (33.33%) Active Directory
Vendors
1 16 (44.44%) Microsoft
2 4 (11.11%) HP
3 3 (8.33%) Avaya
3 3 (8.33%) Citrix
3 3 (8.33%) VMware
4 2 (5.56%) NEC
5 1 (2.78%) Cisco
5 1 (2.78%) Dell
5 1 (2.78%) Juniper
5 1 (2.78%) Kaspersky
5 1 (2.78%) Mitel
5 1 (2.78%) Panasonic
5 1 (2.78%) Remedy
Birmingham, West Midlands (County)
HAYS INFORMATION TECHNOLOGY
Salary: £20035.00 per annum
Posted: 3 days ago
Sutton Coldfield, West Midlands (County)
Hot Rec
Salary: £18k per year
Posted: Yesterday
Coventry, West Midlands (County)
CV Screen Ltd
Salary: to £20,000 + Benefits
Posted: 3 days ago