The table below looks at the statistics for the Support Technician role in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Support Technician in their job title over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
Support Technician
Rank 207 172 175
Rank change year-on-year
-35 +3
Permanent jobs requiring a Support Technician 20 40 12
As % of all permanent IT jobs located in the West Midlands 0.36% 0.81% 0.28%
As % of the Job Titles category 0.37% 0.83% 0.29%
Number of salaries quoted 19 28 11
Average salary £23,500 £25,000 £30,500
Average salary % change year-on-year
-6.00% -18.03%
90% offered a salary of more than £19,800 £20,350 £19,000
10% offered a salary of more than £32,000 £30,500 £40,000
UK excluding London average salary £23,500 £23,500 £25,500
% change year-on-year
- -7.84%
Support Technician
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
5371 4794 4071
As % of all permanent IT jobs located in the West Midlands 96.10% 96.99% 96.17%
Number of salaries quoted 4487 4180 3357
Average salary £42,000 £40,000 £37,500
Average salary % change year-on-year
+5.00% +6.66%
90% offered a salary of more than £25,000 £22,500 £23,000
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Support Technician
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Support Technician in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

Support Technician Jobs Demand Trend in the West Midlands

Support Technician
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Technician across the West Midlands region.

Support Technician Salary Trend in the West Midlands

Support Technician
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing Support Technician across the West Midlands region over the 3 months to 5 February 2016.

Support Technician Salary Histogram in the West Midlands

Support Technician
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Technician within the West Midlands region over the 3 months to 5 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Staffordshire -11 7 £23,500 +4.44% 2
Birmingham -21 5 £32,000 +10.34% 1
Wolverhampton - 2 £23,750 - 1
Warwickshire - 2 £19,500 -
Coventry -5 1 £14,000 -49.09%
Walsall -11 1 £21,000 -16.00%
Worcestershire - 1 £21,500 - 2
Support Technician
England

Support Technician
Top 30 Related IT Skills in the West Midlands

For the 6 months to 5 February 2016, IT jobs across the West Midlands region that cited Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Technician in their job title.

1 15 (42.86%) Active Directory
2 14 (40.00%) Windows
2 14 (40.00%) ITIL
3 10 (28.57%) Windows Server 2003
4 9 (25.71%) Microsoft
4 9 (25.71%) Windows XP
4 9 (25.71%) Windows 7
5 8 (22.86%) Windows Server 2008
5 8 (22.86%) VMware
5 8 (22.86%) Windows Server
5 8 (22.86%) EPoS
6 7 (20.00%) Continuous Improvement
6 7 (20.00%) Windows 8
6 7 (20.00%) Degree
7 6 (17.14%) Avaya
7 6 (17.14%) SLA
7 6 (17.14%) WAN
8 5 (14.29%) LAN
8 5 (14.29%) Cisco
8 5 (14.29%) Analytical Skills
8 5 (14.29%) Computer Science
9 4 (11.43%) Finance
9 4 (11.43%) Manufacturing
9 4 (11.43%) TCP/IP
9 4 (11.43%) MS Exchange
10 3 (8.57%) Ethernet
10 3 (8.57%) SQL Server
10 3 (8.57%) C#
10 3 (8.57%) SQL
10 3 (8.57%) .NET

Support Technician
Top Related IT Skills in the West Midlands by Category

For the 6 months to 5 February 2016, IT jobs across the West Midlands region that cited Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (11.43%) MS Exchange
2 2 (5.71%) IIS
3 1 (2.86%) Blackberry Enterprise Server
3 1 (2.86%) IBM Notes
Applications
1 2 (5.71%) MS Excel
1 2 (5.71%) MS Office
Cloud Services
1 3 (8.57%) Office 365
Communications & Networking
1 6 (17.14%) WAN
2 5 (14.29%) LAN
3 4 (11.43%) TCP/IP
4 3 (8.57%) Ethernet
5 2 (5.71%) DHCP
5 2 (5.71%) DNS
5 2 (5.71%) Intranet
5 2 (5.71%) SAN
6 1 (2.86%) Firewall
6 1 (2.86%) FTP
6 1 (2.86%) Internet
6 1 (2.86%) OpenVPN
6 1 (2.86%) Remote Desktop
6 1 (2.86%) VPN
6 1 (2.86%) Wireless
Database & Business Intelligence
1 3 (8.57%) SQL Server
2 1 (2.86%) MS Access
2 1 (2.86%) MySQL
Development Applications
1 1 (2.86%) Hudson
General
1 4 (11.43%) Finance
1 4 (11.43%) Manufacturing
2 1 (2.86%) Telecoms
Libraries, Frameworks & Software Standards
1 3 (8.57%) .NET
2 1 (2.86%) CSS
2 1 (2.86%) HTML
2 1 (2.86%) ISPF
2 1 (2.86%) jQuery
2 1 (2.86%) XHTML
2 1 (2.86%) XML
Miscellaneous
1 8 (22.86%) EPoS
2 5 (14.29%) Analytical Skills
2 5 (14.29%) Computer Science
3 3 (8.57%) Smartphone
4 2 (5.71%) Driving Licence
5 1 (2.86%) Enterprise Software
5 1 (2.86%) Mainframe
5 1 (2.86%) Mathematics
5 1 (2.86%) VLE
Operating Systems
1 14 (40.00%) Windows
2 10 (28.57%) Windows Server 2003
3 9 (25.71%) Windows 7
3 9 (25.71%) Windows XP
4 8 (22.86%) Windows Server
4 8 (22.86%) Windows Server 2008
5 7 (20.00%) Windows 8
6 2 (5.71%) Windows Server 2012
7 1 (2.86%) Linux
Processes & Methodologies
1 14 (40.00%) ITIL
2 7 (20.00%) Continuous Improvement
3 3 (8.57%) Incident Management
3 3 (8.57%) ITIL V3
3 3 (8.57%) Problem Management
3 3 (8.57%) Root Cause Analysis
4 2 (5.71%) ERP
5 1 (2.86%) Data Protection
5 1 (2.86%) Line Management
5 1 (2.86%) Project Management
5 1 (2.86%) Service Management
5 1 (2.86%) Time Management
5 1 (2.86%) Web Design
Programming Languages
1 3 (8.57%) C#
1 3 (8.57%) SQL
2 2 (5.71%) PowerShell
3 1 (2.86%) C
3 1 (2.86%) JavaScript
3 1 (2.86%) PHP
Qualifications
1 7 (20.00%) Degree
2 3 (8.57%) Avaya Certification
3 2 (5.71%) DBS Check
3 2 (5.71%) Microsoft Certification
4 1 (2.86%) ITIL Certification
Quality Assurance & Compliance
1 6 (17.14%) SLA
System Software
1 15 (42.86%) Active Directory
2 3 (8.57%) Hyper-V
3 2 (5.71%) VMware Infrastructure
4 1 (2.86%) Time Sharing Option
4 1 (2.86%) VMware ESX
Systems Management
1 1 (2.86%) Control-M
1 1 (2.86%) EMC NetWorker
1 1 (2.86%) OMEGAMON
1 1 (2.86%) Sysprep
1 1 (2.86%) Tivoli NetView
1 1 (2.86%) WhatsUp Gold
Vendors
1 9 (25.71%) Microsoft
2 8 (22.86%) VMware
3 6 (17.14%) Avaya
4 5 (14.29%) Cisco
5 3 (8.57%) Citrix
5 3 (8.57%) Dell
6 2 (5.71%) HP
6 2 (5.71%) NEC
7 1 (2.86%) arcserve
7 1 (2.86%) Juniper
7 1 (2.86%) Kaspersky
7 1 (2.86%) Lotus
7 1 (2.86%) Mitel
7 1 (2.86%) Oracle
7 1 (2.86%) Panasonic
7 1 (2.86%) Remedy
Kidderminster, Worcestershire
Send
Salary: From £20,000 to £20,000 per annum + training + benefits
Posted: 2 days ago
Stoke-On-Trent, Staffordshire
Searchability
Salary: £17000 - £22000 per annum
Posted: 5 days ago
Stoke-On-Trent, Staffordshire
Searchability
Salary: £17000 - £24000 per annum
Posted: 5 days ago
Kidderminster
Recruitment Genius Ltd
Salary: £16000 - £25000 per annum
Posted: 5 days ago
Wolverhampton, West Midlands (County)
EDM Group
Salary: From £17,000 to £24,000 per annum Depending on Experience
Posted: 10 days ago
Birmingham
Ortolan Group
Posted: 23 days ago