The first table below looks at the demand for the Support Technician role in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Support Technician in their job title over the 3 months to 23 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the West Midlands region.

Location
3 months to
23 Apr 2014
Same period 2013 Same period 2012
Support Technician
Rank 188 178 170
Rank change year-on-year
-10 -8
Permanent jobs requiring a Support Technician 12 23 19
As % of all permanent IT jobs located in the West Midlands 0.24% 0.45% 0.41%
As % of the Job Titles category 0.25% 0.47% 0.43%
Number of salaries quoted 10 19 17
Average salary £19,499 £21,000 £22,000
Average salary % change year-on-year
-7.14% -4.54%
UK excluding London average salary £23,000 £22,000 £22,000
% change year-on-year
+4.54% -
Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
4762 4843 4456
As % of all permanent IT jobs located in the West Midlands 95.47% 95.32% 95.99%
Number of salaries quoted 3972 4053 3851
Average salary £40,000 £36,500 £36,500
Average salary % change year-on-year
+9.58% -
90% offered a salary of more than £24,500 £22,500 £25,000
10% offered a salary of more than £57,500 £57,500 £55,000
UK excluding London average salary £40,000 £38,000 £38,000
% change year-on-year
+5.26% -
Support Technician
England

Support Technician
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Support Technician in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

Support Technician Jobs Demand Trend in the West Midlands

Support Technician
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Technician across the West Midlands region.

Support Technician Salary Trend in the West Midlands

Support Technician
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing Support Technician across the West Midlands region over the 3 months to 23 April 2014.

Support Technician Salary Histogram in the West Midlands

Support Technician
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Technician within the West Midlands region over the 3 months to 23 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Dudley - 4 £19,499 -
Tipton - 4 £19,499 -
Halesowen - 3 £25,000 -
Birmingham -6 1 £40,000 +61.61%
Staffordshire -14 1 - - 1
Solihull - 1 £19,000 -
Walsall - 1 £23,500 -
Support Technician
England

Support Technician
Top 30 Related IT Skills in the West Midlands

For the 6 months to 23 April 2014, IT jobs across the West Midlands region that cited Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Technician in their job title.

1 18 (78.26%) Windows
2 15 (65.22%) Microsoft
3 13 (56.52%) Active Directory
4 8 (34.78%) SQL
5 7 (30.43%) Windows Server 2008
5 7 (30.43%) MS Exchange
6 5 (21.74%) MS Office
6 5 (21.74%) Windows Vista
7 4 (17.39%) Windows 7
7 4 (17.39%) Time Management
7 4 (17.39%) NVQ Level 3
7 4 (17.39%) Dynamics CRM
7 4 (17.39%) Finance
7 4 (17.39%) CRM
7 4 (17.39%) Windows XP
7 4 (17.39%) Broadband
7 4 (17.39%) Terminal Services
7 4 (17.39%) Windows Server 2003
8 3 (13.04%) Microsoft Certification
8 3 (13.04%) SharePoint
8 3 (13.04%) IIS
8 3 (13.04%) SQL Server
8 3 (13.04%) PowerShell
8 3 (13.04%) Windows 8
8 3 (13.04%) Windows Server 2012
9 2 (8.70%) SharePoint 2010
9 2 (8.70%) Apple
9 2 (8.70%) Service Delivery
9 2 (8.70%) .NET
9 2 (8.70%) C#

Support Technician
Top Related IT Skills in the West Midlands by Category

For the 6 months to 23 April 2014, IT jobs across the West Midlands region that cited Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (30.43%) MS Exchange
2 3 (13.04%) IIS
2 3 (13.04%) SharePoint
3 2 (8.70%) SharePoint 2010
4 1 (4.35%) Exchange Server 2010
4 1 (4.35%) Exchange Server 2003
4 1 (4.35%) Exchange Server 2007
Applications
1 5 (21.74%) MS Office
2 1 (4.35%) MS Excel
2 1 (4.35%) InfoPath
Business Applications
1 4 (17.39%) Dynamics CRM
2 1 (4.35%) Epicor Vantage
Communications & Networking
1 4 (17.39%) Broadband
2 2 (8.70%) Intranet
3 1 (4.35%) TCP/IP
Database & Business Intelligence
1 3 (13.04%) SQL Server
2 1 (4.35%) Crystal Reports
2 1 (4.35%) SQL Server 2000
2 1 (4.35%) MySQL
General
1 4 (17.39%) Finance
2 1 (4.35%) Manufacturing
Libraries, Frameworks & Software Standards
1 2 (8.70%) .NET
1 2 (8.70%) ASP.NET
Miscellaneous
1 1 (4.35%) PDA
1 1 (4.35%) CCTV
1 1 (4.35%) Mobile App
Operating Systems
1 18 (78.26%) Windows
2 7 (30.43%) Windows Server 2008
3 5 (21.74%) Windows Vista
4 4 (17.39%) Windows XP
4 4 (17.39%) Windows Server 2003
4 4 (17.39%) Windows 7
5 3 (13.04%) Windows 8
5 3 (13.04%) Windows Server 2012
6 1 (4.35%) Apple iOS
6 1 (4.35%) Linux
6 1 (4.35%) Windows 2000
6 1 (4.35%) Android
6 1 (4.35%) Windows 2000 Server
Processes & Methodologies
1 4 (17.39%) CRM
1 4 (17.39%) Time Management
2 2 (8.70%) ERP
2 2 (8.70%) Service Delivery
3 1 (4.35%) Data Security
3 1 (4.35%) Knowledge Management
3 1 (4.35%) Service Management
3 1 (4.35%) Data Protection
3 1 (4.35%) ITIL
Programming Languages
1 8 (34.78%) SQL
2 3 (13.04%) PowerShell
3 2 (8.70%) C#
Qualifications
1 4 (17.39%) NVQ Level 3
2 3 (13.04%) Microsoft Certification
3 2 (8.70%) MCP
3 2 (8.70%) MCSE
4 1 (4.35%) MCSA
4 1 (4.35%) CCNA
4 1 (4.35%) Cisco Certification
4 1 (4.35%) MCTS
4 1 (4.35%) MCITP
4 1 (4.35%) Degree
System Software
1 13 (56.52%) Active Directory
2 4 (17.39%) Terminal Services
3 1 (4.35%) VMware Infrastructure
3 1 (4.35%) Hyper-V
3 1 (4.35%) XenApp
Vendors
1 15 (65.22%) Microsoft
2 2 (8.70%) Apple
3 1 (4.35%) Sage
3 1 (4.35%) VMware
3 1 (4.35%) Mitel
3 1 (4.35%) Citrix
3 1 (4.35%) Epicor
Burntwood, Staffordshire
TechCare Limited
Salary: From £20,000 to £25,000 per annum
Posted: 22 days ago