The table below looks at the statistics for the Support Technician role in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Support Technician in their job title over the 3 months to 2 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Sep 2015
Same period 2014 Same period 2013
Support Technician
Rank 214 200 196
Rank change year-on-year
-14 -4
Permanent jobs requiring a Support Technician 6 15 17
As % of all permanent IT jobs located in the West Midlands 0.11% 0.27% 0.31%
As % of the Job Titles category 0.11% 0.29% 0.32%
Number of salaries quoted 6 11 17
Average salary £28,000 £25,750 £30,000
Average salary % change year-on-year
+8.73% -14.16%
90% offered a salary of more than £21,600 £19,500 £17,000
10% offered a salary of more than £28,500 £30,000 £53,500
UK excluding London average salary £23,000 £23,000 £23,250
% change year-on-year
- -1.07%
Support Technician
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
5349 5222 5236
As % of all permanent IT jobs located in the West Midlands 94.06% 95.40% 94.75%
Number of salaries quoted 4458 4332 4448
Average salary £40,000 £40,000 £37,500
Average salary % change year-on-year
- +6.66%
90% offered a salary of more than £25,000 £25,000 £24,000
10% offered a salary of more than £60,000 £57,500 £62,500
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Support Technician
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Support Technician in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

Support Technician Jobs Demand Trend in the West Midlands

Support Technician
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Technician across the West Midlands region.

Support Technician Salary Trend in the West Midlands

Support Technician
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Technician within the West Midlands region over the 3 months to 2 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Coventry -7 2 £22,000 -20.00% 2
Dudley - 2 £28,250 -
Walsall - 2 £24,750 -
Wolverhampton - 2 £28,250 -
Birmingham 0 1 £28,000 +0.44%
Staffordshire 0 1 £27,500 +29.41%
Halesowen - 1 £28,000 -
Stourbridge - 1 £28,500 -
Support Technician
England

Support Technician
Top 30 Related IT Skills in the West Midlands

For the 6 months to 2 September 2015, IT jobs across the West Midlands region that cited Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Technician in their job title.

1 12 (92.31%) Windows
2 11 (84.62%) Active Directory
3 6 (46.15%) Citrix
3 6 (46.15%) LAN
4 5 (38.46%) WAN
4 5 (38.46%) DNS
4 5 (38.46%) Windows XP
4 5 (38.46%) Windows 7
4 5 (38.46%) Windows 8
5 4 (30.77%) Windows Server 2008
5 4 (30.77%) VMware
5 4 (30.77%) Microsoft
5 4 (30.77%) Blackberry Enterprise Server
6 3 (23.08%) Apple
6 3 (23.08%) MS Office
6 3 (23.08%) Avaya
6 3 (23.08%) SLA
6 3 (23.08%) TCP/IP
6 3 (23.08%) Blackberry
6 3 (23.08%) Apple iOS
7 2 (15.38%) Hyper-V
7 2 (15.38%) Office 365
7 2 (15.38%) Degree
7 2 (15.38%) Computer Science
7 2 (15.38%) VMware Infrastructure
7 2 (15.38%) PowerShell
7 2 (15.38%) VPN
7 2 (15.38%) Cisco
7 2 (15.38%) DHCP
7 2 (15.38%) MS Exchange

Support Technician
Top Related IT Skills in the West Midlands by Category

For the 6 months to 2 September 2015, IT jobs across the West Midlands region that cited Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (30.77%) Blackberry Enterprise Server
2 2 (15.38%) MS Exchange
3 1 (7.69%) Exchange Server 2010
3 1 (7.69%) Exchange Server 2013
3 1 (7.69%) IIS
3 1 (7.69%) IBM Notes
Applications
1 3 (23.08%) MS Office
2 1 (7.69%) MS Excel
Cloud Services
1 2 (15.38%) Office 365
2 1 (7.69%) Cloud Computing
Communications & Networking
1 6 (46.15%) LAN
2 5 (38.46%) WAN
2 5 (38.46%) DNS
3 3 (23.08%) TCP/IP
4 2 (15.38%) VPN
4 2 (15.38%) SAN
4 2 (15.38%) DHCP
5 1 (7.69%) VoIP
5 1 (7.69%) Firewall
Database & Business Intelligence
1 1 (7.69%) SQL Server
Development Applications
1 1 (7.69%) Hudson
General
1 1 (7.69%) Telecoms
1 1 (7.69%) Manufacturing
Miscellaneous
1 3 (23.08%) Blackberry
2 2 (15.38%) Computer Science
3 1 (7.69%) Analytical Skills
3 1 (7.69%) EPoS
Operating Systems
1 12 (92.31%) Windows
2 5 (38.46%) Windows XP
2 5 (38.46%) Windows 7
2 5 (38.46%) Windows 8
3 4 (30.77%) Windows Server 2008
4 3 (23.08%) Apple iOS
5 2 (15.38%) Windows Server 2003
6 1 (7.69%) Linux
6 1 (7.69%) Windows Server 2012
Processes & Methodologies
1 1 (7.69%) Service Management
1 1 (7.69%) Change Control
1 1 (7.69%) Mobile Device Management
1 1 (7.69%) Patch Management
1 1 (7.69%) Server Building
Programming Languages
1 2 (15.38%) SQL
1 2 (15.38%) PowerShell
Qualifications
1 2 (15.38%) Microsoft Certification
1 2 (15.38%) Degree
Quality Assurance & Compliance
1 3 (23.08%) SLA
System Software
1 11 (84.62%) Active Directory
2 2 (15.38%) VMware Infrastructure
2 2 (15.38%) Hyper-V
3 1 (7.69%) VMware ESX
Systems Management
1 1 (7.69%) ARCserve
1 1 (7.69%) SCCM
1 1 (7.69%) Sysprep
Vendors
1 6 (46.15%) Citrix
2 4 (30.77%) Microsoft
2 4 (30.77%) VMware
3 3 (23.08%) Apple
3 3 (23.08%) Avaya
4 2 (15.38%) HP
4 2 (15.38%) Dell
4 2 (15.38%) Cisco
5 1 (7.69%) Mitel
5 1 (7.69%) Lotus
Coventry
Recruitment Genius
Salary: £27000 - £32000 per annum
Posted: 22 days ago
Coventry
Recruitment Genius
Salary: £18000 - £21000 per annum
Posted: 22 days ago