Permanent IT Jobs Contract IT Jobs

The first part of the table below looks at the demand for the Support Technician role in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Support Technician in their job title over the 3 months to 19 March 2010 with a comparison to the same period in the previous 2 years. The second part of the table is for comparison and provides aggregates for all Job Titles advertised for the West Midlands region.

 Support Technician
Location
3 months to
19 Mar 2010
Same period 2009Same period 2008
Rank144164203
Rank change year-on-year
Up+20Up+39
Matching permanent IT job ads31233
As % of all permanent IT jobs located in the West Midlands0.084 %0.259 %0.376 %
As % of the Job Titles category0.088 %0.270 %0.396 %
Salaries quoted31024
Average salary£18,500£21,750£25,000
Average salary % change year-on-year
-14.94 %-13.00 %
90% of jobs offered a salary of more than£17,100£20,000£20,200
10% of jobs offered a salary of more than£23,700£25,550£29,200
UK excluding London average salary£23,250£22,000£22,500
% change year-on-year
+5.680 %-2.220 %
West Midlands IT Job Market, Job Titles CategoryAll Job Titles
West Midlands
Permanent IT job ads with a match in the
Job Titles category
340844488339
As % of all permanent IT jobs located in the West Midlands95.12 %95.84 %94.91 %
Salaries quoted296535647153
Average salary£35,000£34,000£35,000
Average salary % change year-on-year
+2.940 %-2.850 %
90% of jobs offered a salary of more than£22,500£22,500£22,000
10% of jobs offered a salary of more than£50,000£55,000£50,000
UK excluding London average salary£35,556£35,000£35,000
% change year-on-year
+1.580 %-
Support Technician EnglandSupport Technician
England

Support Technician
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing Support Technician across the West Midlands region as a proportion of the total demand within the Job Titles category.

West Midlands Support Technician Demand Trend

Support Technician
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Technician across the West Midlands region.

West Midlands Support Technician Salary Trend

Support Technician
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Technician within the West Midlands region over the 3 months to 19 March 2010. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

LocationRank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
StaffordshireUp+61£18,500-26.00 %
CoventryDown-61£25,000-
WillenhallNew entry-1£16,750-
Support Technician EnglandSupport Technician
England

Support Technician
Top 30 Related IT Skills

For the 6 months to 19 March 2010, IT jobs across the West Midlands region that cited Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Technician in their job title.

112 (100.00 %)Windows
29 (75.00 %)Windows XP
38 (66.67 %)MS Office
38 (66.67 %)Active Directory
46 (50.00 %)Blackberry
46 (50.00 %)Citrix
46 (50.00 %)Symantec
55 (41.67 %)Norton AntiVirus
55 (41.67 %)Internet
55 (41.67 %)Lotus
55 (41.67 %)HP
55 (41.67 %)Dell
55 (41.67 %)Microsoft
55 (41.67 %)Java
55 (41.67 %)Lotus Notes
55 (41.67 %)TCP/IP
55 (41.67 %)Banking
55 (41.67 %)Incident Management
55 (41.67 %)Wireless
55 (41.67 %)Investment Banking
63 (25.00 %)LAN
63 (25.00 %)MCP
63 (25.00 %)Microsoft Certification
72 (16.67 %)Windows 2000
72 (16.67 %)SLA
72 (16.67 %)MCSE
72 (16.67 %)WAN
72 (16.67 %)Health
72 (16.67 %)Pensions
81 (8.333 %)Fat Client

Support Technician
Top Related IT Skills by Category

For the 6 months to 19 March 2010, IT jobs across the West Midlands region that cited Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Technician in their job title. Up to 20 skills are shown per category.

West Midlands IT Job Market, Application Platforms CategoryApplication Platforms
15 (41.67 %)Lotus Notes
West Midlands IT Job Market, Applications CategoryApplications
18 (66.67 %)MS Office
21 (8.333 %)MS Excel
West Midlands IT Job Market, Communications & Networking CategoryCommunications & Networking
15 (41.67 %)TCP/IP
15 (41.67 %)Internet
15 (41.67 %)Wireless
23 (25.00 %)LAN
32 (16.67 %)WAN
41 (8.333 %)DHCP
41 (8.333 %)VPN
41 (8.333 %)DNS
41 (8.333 %)SAN
West Midlands IT Job Market, Database & Business Intelligence CategoryDatabase & Business Intelligence
11 (8.333 %)SQL Server
11 (8.333 %)RDBMS
West Midlands IT Job Market, General CategoryGeneral
15 (41.67 %)Banking
15 (41.67 %)Investment Banking
22 (16.67 %)Pensions
22 (16.67 %)Health
31 (8.333 %)Telecoms
31 (8.333 %)Automotive
West Midlands IT Job Market, Miscellaneous CategoryMiscellaneous
16 (50.00 %)Blackberry
21 (8.333 %)PDA
21 (8.333 %)Fat Client
21 (8.333 %)Client/Server
21 (8.333 %)Thin Client
West Midlands IT Job Market, Operating Systems CategoryOperating Systems
112 (100.00 %)Windows
29 (75.00 %)Windows XP
32 (16.67 %)Windows 2000
41 (8.333 %)Windows NT
41 (8.333 %)Windows Server 2003
41 (8.333 %)Windows Server 2008
41 (8.333 %)Windows 2000 Server
41 (8.333 %)Windows 7
West Midlands IT Job Market, Processes & Methodologies CategoryProcesses & Methodologies
15 (41.67 %)Incident Management
21 (8.333 %)CAD
21 (8.333 %)Asset Management
West Midlands IT Job Market, Programming Languages CategoryProgramming Languages
15 (41.67 %)Java
West Midlands IT Job Market, Qualifications CategoryQualifications
13 (25.00 %)MCP
13 (25.00 %)Microsoft Certification
22 (16.67 %)MCSE
West Midlands IT Job Market, Quality Assurance & Compliance CategoryQuality Assurance & Compliance
12 (16.67 %)SLA
West Midlands IT Job Market, System Software CategorySystem Software
18 (66.67 %)Active Directory
21 (8.333 %)Terminal Services
West Midlands IT Job Market, Systems Management CategorySystems Management
15 (41.67 %)Norton AntiVirus
21 (8.333 %)NetBackup
21 (8.333 %)Backup Exec
West Midlands IT Job Market, Vendors CategoryVendors
16 (50.00 %)Citrix
16 (50.00 %)Symantec
25 (41.67 %)Lotus
25 (41.67 %)Microsoft
25 (41.67 %)HP
25 (41.67 %)Dell
31 (8.333 %)Adobe
31 (8.333 %)VMware