The table below looks at the statistics for the Support Technician role in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Support Technician in their job title over the 3 months to 22 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Dec 2014
Same period 2013 Same period 2012
Support Technician
Rank 190 189 185
Rank change year-on-year
-1 -4
Permanent jobs requiring a Support Technician 29 10 7
As % of all permanent IT jobs located in the West Midlands 0.54% 0.20% 0.15%
As % of the Job Titles category 0.56% 0.21% 0.15%
Number of salaries quoted 21 10 7
Average salary £27,500 £24,750 £19,000
Average salary % change year-on-year
+11.11% +30.26%
90% offered a salary of more than £20,500 £18,450 £18,000
10% offered a salary of more than £30,000 £52,000 £26,620
UK excluding London average salary £22,750 £25,500 £22,614
% change year-on-year
-10.78% +12.76%
Support Technician
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
5152 4653 4587
As % of all permanent IT jobs located in the West Midlands 95.41% 94.94% 96.55%
Number of salaries quoted 4560 3932 4025
Average salary £37,500 £37,500 £37,000
Average salary % change year-on-year
- +1.35%
90% offered a salary of more than £23,000 £22,500 £25,000
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Technician
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Support Technician in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

Support Technician Jobs Demand Trend in the West Midlands

Support Technician
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Technician across the West Midlands region.

Support Technician Salary Trend in the West Midlands

Support Technician
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing Support Technician across the West Midlands region over the 3 months to 22 December 2014.

Support Technician Salary Histogram in the West Midlands

Support Technician
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Technician within the West Midlands region over the 3 months to 22 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +6 13 £27,500 -47.11% 3
Staffordshire +11 10 £23,750 +22.54% 2
Coventry -3 3 £28,750 -5.73%
Shropshire -2 1 £30,000 +13.20% 1
Walsall - 1 £22,500 -
Herefordshire - 1 £23,500 -
Support Technician
England

Support Technician
Top 30 Related IT Skills in the West Midlands

For the 6 months to 22 December 2014, IT jobs across the West Midlands region that cited Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Technician in their job title.

1 37 (84.09%) Windows
2 19 (43.18%) VMware
3 18 (40.91%) Windows Server 2008
4 17 (38.64%) Citrix
4 17 (38.64%) Windows Server 2003
5 12 (27.27%) Microsoft
5 12 (27.27%) Active Directory
6 11 (25.00%) DNS
6 11 (25.00%) MS Excel
6 11 (25.00%) VMware Infrastructure
6 11 (25.00%) Windows 7
7 10 (22.73%) DHCP
8 9 (20.45%) MS Exchange
8 9 (20.45%) Wireless
8 9 (20.45%) Windows Server 2012
9 8 (18.18%) Cisco
9 8 (18.18%) LAN
10 7 (15.91%) SQL Server
10 7 (15.91%) Windows XP
10 7 (15.91%) Service Delivery
11 6 (13.64%) Intranet
11 6 (13.64%) Internet
11 6 (13.64%) Linux
11 6 (13.64%) SQL
12 5 (11.36%) WAN
12 5 (11.36%) Avaya
12 5 (11.36%) CommVault
12 5 (11.36%) Firewall
12 5 (11.36%) Foglight
12 5 (11.36%) Exchange Server 2010

Support Technician
Top Related IT Skills in the West Midlands by Category

For the 6 months to 22 December 2014, IT jobs across the West Midlands region that cited Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (20.45%) MS Exchange
2 5 (11.36%) Exchange Server 2010
3 3 (6.82%) Exchange Server 2003
3 3 (6.82%) Exchange Server 2007
4 1 (2.27%) Drupal
4 1 (2.27%) Blackberry Enterprise Server
4 1 (2.27%) CMS
4 1 (2.27%) SharePoint
Applications
1 11 (25.00%) MS Excel
2 3 (6.82%) MS Office
3 1 (2.27%) MS Project
Business Applications
1 1 (2.27%) Dynamics AX
Cloud Services
1 3 (6.82%) Office 365
Communications & Networking
1 11 (25.00%) DNS
2 10 (22.73%) DHCP
3 9 (20.45%) Wireless
4 8 (18.18%) LAN
5 6 (13.64%) Intranet
5 6 (13.64%) Internet
6 5 (11.36%) Firewall
6 5 (11.36%) WAN
7 4 (9.09%) TCP/IP
8 3 (6.82%) Ethernet
9 2 (4.55%) VPN
10 1 (2.27%) SAN
10 1 (2.27%) VoIP
10 1 (2.27%) IP Telephony
Database & Business Intelligence
1 7 (15.91%) SQL Server
2 1 (2.27%) MySQL
General
1 2 (4.55%) Finance
2 1 (2.27%) Marketing
2 1 (2.27%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (2.27%) HTML
1 1 (2.27%) .NET
1 1 (2.27%) CSS
Miscellaneous
1 4 (9.09%) Management Information System
2 2 (4.55%) EPoS
2 2 (4.55%) Blackberry
Operating Systems
1 37 (84.09%) Windows
2 18 (40.91%) Windows Server 2008
3 17 (38.64%) Windows Server 2003
4 11 (25.00%) Windows 7
5 9 (20.45%) Windows Server 2012
6 7 (15.91%) Windows XP
7 6 (13.64%) Linux
8 3 (6.82%) Android
9 2 (4.55%) Embedded Linux
9 2 (4.55%) Windows 8
10 1 (2.27%) Apple iOS
10 1 (2.27%) Red Hat Enterprise Linux
10 1 (2.27%) Ubuntu
10 1 (2.27%) UNIX
Processes & Methodologies
1 7 (15.91%) Service Delivery
2 3 (6.82%) Network Management
3 2 (4.55%) Technical Analysis
3 2 (4.55%) Service Management
4 1 (2.27%) Mentoring
4 1 (2.27%) People Management
4 1 (2.27%) Change Control
4 1 (2.27%) Root Cause Analysis
4 1 (2.27%) Service Desk Management
4 1 (2.27%) Disaster Recovery
4 1 (2.27%) Scrum
4 1 (2.27%) Business Continuity
4 1 (2.27%) Project Planning
4 1 (2.27%) System Testing
4 1 (2.27%) Time Management
4 1 (2.27%) ITIL
4 1 (2.27%) PRINCE2
4 1 (2.27%) CRM
4 1 (2.27%) ERP
4 1 (2.27%) Project Management
Programming Languages
1 6 (13.64%) SQL
2 1 (2.27%) JavaScript
2 1 (2.27%) PHP
Qualifications
1 3 (6.82%) CCNA
1 3 (6.82%) Cisco Certification
2 2 (4.55%) Microsoft Certification
2 2 (4.55%) MCSE
2 2 (4.55%) MCSA
2 2 (4.55%) VMware Certified Professional (VCP)
2 2 (4.55%) Security Cleared
3 1 (2.27%) Degree
3 1 (2.27%) SC Cleared
3 1 (2.27%) ITIL Certification
Quality Assurance & Compliance
1 2 (4.55%) SLA
System Software
1 12 (27.27%) Active Directory
2 11 (25.00%) VMware Infrastructure
3 4 (9.09%) Hyper-V
4 3 (6.82%) Microsoft Virtual Server
5 2 (4.55%) vSphere
6 1 (2.27%) XenApp
Systems Management
1 5 (11.36%) Foglight
2 3 (6.82%) WSUS
Vendors
1 19 (43.18%) VMware
2 17 (38.64%) Citrix
3 12 (27.27%) Microsoft
4 8 (18.18%) Cisco
5 5 (11.36%) Avaya
5 5 (11.36%) CommVault
6 4 (9.09%) Apple
7 3 (6.82%) NEC
7 3 (6.82%) LANDesk
8 1 (2.27%) Red Hat
8 1 (2.27%) SAP
8 1 (2.27%) HP
Shrewsbury, Shropshire
Ashdown IT
Salary: £17000 - £20000 per annum
Posted: 2 hours ago
Cradley Heath, West Midlands (County)
Oscar Associates (UK) Ltd
Salary: £23000 - £25000 per annum + Benefits
Posted: 5 hours ago
Stoke-on-trent, Staffordshire
RM Education
Salary: £15k - £18k per annum + £800 bonus
Posted: Yesterday
Birmingham
Hays IT - Uk Posting account
Salary: £30000.00 - £35000.00 per annum
Posted: 4 days ago
Birmingham, West Midlands (County)
Mobile Fun
Salary: Competitive salary and benefits package.
Posted: 6 days ago
Birmingham, United Kingdom
University College Birmingham
Salary: £22,029 - £24,057 p.a.
Posted: 18 days ago