The statistics below represent IT jobs advertised across the West Midlands region that had Support Technician featuring in the job title. Included is a guide to the salaries offered over the 3 months to 28 September 2016 with a comparison to same period over 2 years.

3 months to
28 Sep 2016
Same period 2015 Same period 2014
Support Technician
Rank 193 217 212
Rank change year-on-year
+24 -5
Permanent jobs requiring a Support Technician 41 8 17
As % of all permanent IT jobs located in the West Midlands 0.71% 0.15% 0.31%
As % of the Job Titles category 0.74% 0.15% 0.32%
Number of salaries quoted 38 8 13
Median salary £25,000 £28,000 £26,000
Median salary % change year-on-year
-10.71% +7.69%
90% offered a salary of more than £20,000 £19,400 £19,900
10% offered a salary of more than £29,400 £28,500 £30,000
UK excluding London median salary £23,000 £22,700 £23,000
% change year-on-year
+1.32% -1.30%
Support Technician
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
5545 5187 5391
As % of all permanent IT jobs located in the West Midlands 95.92% 96.38% 97.28%
Number of salaries quoted 4394 4329 4506
Median salary £39,500 £37,500 £38,000
Median salary % change year-on-year
+5.33% -1.31%
90% offered a salary of more than £23,000 £25,000 £24,000
10% offered a salary of more than £57,500 £60,000 £59,000
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

Support Technician
Jobs Demand Trend in the West Midlands

The demand trend of job ads across the West Midlands region that featured Support Technician in the job title.

Support Technician Jobs Demand Trend in the West Midlands

Support Technician
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Technician across the West Midlands region.

Support Technician Salary Trend in the West Midlands

Support Technician
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing Support Technician across the West Midlands region over the 3 months to 28 September 2016.

Support Technician Salary Histogram in the West Midlands

Support Technician
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Technician within the West Midlands region over the 3 months to 28 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -16 10 £26,500 -5.35%
Shropshire - 9 £28,000 - 1
Warwickshire - 6 £21,000 - 1
Staffordshire +8 5 £20,000 -13.04%
Coventry +1 5 £22,644 +5.31% 1
Worcestershire - 3 £27,500 -
Walsall 0 1 £22,500 -9.09%
Solihull - 1 £32,500 -
Sutton Coldfield - 1 £22,500 -
Support Technician
England

Support Technician Skill Set
Top 30 Related IT Skills in the West Midlands

For the 6 months to 28 September 2016, Support Technician job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region featuring Support Technician in the job title.

1 33 (53.23%) Microsoft
2 30 (48.39%) Active Directory
2 30 (48.39%) Windows
3 19 (30.65%) ITIL
4 13 (20.97%) MS Excel
5 12 (19.35%) Publishing
5 12 (19.35%) Analytical Skills
6 11 (17.74%) Windows Server
6 11 (17.74%) Windows 7
7 10 (16.13%) Apple iOS
7 10 (16.13%) Service Delivery
8 9 (14.52%) Intel Security
8 9 (14.52%) DHCP
8 9 (14.52%) DNS
8 9 (14.52%) SCCM
8 9 (14.52%) Asset Management
8 9 (14.52%) Statistics
8 9 (14.52%) BitLocker
8 9 (14.52%) MobileIron
9 8 (12.90%) Degree
9 8 (12.90%) Windows Server 2008
9 8 (12.90%) MS Exchange
9 8 (12.90%) SQL Server
10 7 (11.29%) MS Office
11 6 (9.68%) Citrix
11 6 (9.68%) ITIL Certification
11 6 (9.68%) Exchange Server 2010
12 5 (8.06%) Android
12 5 (8.06%) Computer Science
12 5 (8.06%) VMware

Support Technician Skill Set
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (12.90%) MS Exchange
2 6 (9.68%) Exchange Server 2010
3 5 (8.06%) Exchange Server 2013
4 2 (3.23%) Exchange Server 2007
5 1 (1.61%) IIS
Applications
1 13 (20.97%) MS Excel
2 7 (11.29%) MS Office
3 1 (1.61%) MS PowerPoint
Cloud Services
1 2 (3.23%) Amazon AWS
1 2 (3.23%) Microsoft Azure
2 1 (1.61%) Office 365
Communications & Networking
1 9 (14.52%) DHCP
1 9 (14.52%) DNS
2 5 (8.06%) Firewall
3 4 (6.45%) Internet
3 4 (6.45%) TCP/IP
4 3 (4.84%) VPN
5 2 (3.23%) LAN
5 2 (3.23%) VLAN
5 2 (3.23%) VoIP
5 2 (3.23%) WAN
6 1 (1.61%) ADSL
6 1 (1.61%) Broadband
6 1 (1.61%) Cisco ASA
6 1 (1.61%) Ethernet
6 1 (1.61%) SAN
Database & Business Intelligence
1 8 (12.90%) SQL Server
2 1 (1.61%) Relational Database
Development Applications
1 1 (1.61%) SQL Server Management Studio (SSMS)
General
1 12 (19.35%) Publishing
2 4 (6.45%) Finance
2 4 (6.45%) German Language
2 4 (6.45%) Manufacturing
2 4 (6.45%) Marketing
2 4 (6.45%) Telecoms
3 3 (4.84%) Multimedia
3 3 (4.84%) Retail
Miscellaneous
1 12 (19.35%) Analytical Skills
2 9 (14.52%) Statistics
3 5 (8.06%) Computer Science
4 4 (6.45%) Driving Licence
4 4 (6.45%) Management Information System
5 3 (4.84%) Blackberry
5 3 (4.84%) Smartphone
6 2 (3.23%) PMI
6 2 (3.23%) Replication
7 1 (1.61%) Mobile Computing
Operating Systems
1 30 (48.39%) Windows
2 11 (17.74%) Windows 7
2 11 (17.74%) Windows Server
3 10 (16.13%) Apple iOS
4 8 (12.90%) Windows Server 2008
5 5 (8.06%) Android
5 5 (8.06%) Windows Server 2012
6 4 (6.45%) Unix
6 4 (6.45%) Windows 10
7 3 (4.84%) Linux
7 3 (4.84%) Windows 8
7 3 (4.84%) Windows Vista
8 1 (1.61%) Windows Mobile
Processes & Methodologies
1 19 (30.65%) ITIL
2 10 (16.13%) Service Delivery
3 9 (14.52%) Asset Management
4 4 (6.45%) Affiliate Marketing
4 4 (6.45%) Business Intelligence
4 4 (6.45%) Digital Marketing
4 4 (6.45%) Internet Marketing
4 4 (6.45%) Mobile Commerce
4 4 (6.45%) Online Marketing
4 4 (6.45%) Tag Management
4 4 (6.45%) Web Development
5 3 (4.84%) CRM
5 3 (4.84%) ERP
5 3 (4.84%) Mentoring
5 3 (4.84%) Service Management
6 1 (1.61%) Change Management
6 1 (1.61%) Logistics
6 1 (1.61%) Migration
6 1 (1.61%) People Management
6 1 (1.61%) Problem Management
Programming Languages
1 3 (4.84%) SQL
2 1 (1.61%) T-SQL
Qualifications
1 8 (12.90%) Degree
2 6 (9.68%) ITIL Certification
3 3 (4.84%) Microsoft Certification
4 2 (3.23%) MCP
4 2 (3.23%) MCSA
4 2 (3.23%) MCSE
4 2 (3.23%) PMI Certification
System Software
1 30 (48.39%) Active Directory
2 9 (14.52%) BitLocker
3 4 (6.45%) Hyper-V
4 3 (4.84%) XenApp
5 2 (3.23%) VMware ESXi
6 1 (1.61%) Virtual Machines
6 1 (1.61%) vSphere
Systems Management
1 9 (14.52%) SCCM
2 2 (3.23%) Backup Exec
2 2 (3.23%) Norton AntiVirus
Vendors
1 33 (53.23%) Microsoft
2 9 (14.52%) Intel Security
2 9 (14.52%) MobileIron
3 6 (9.68%) Citrix
4 5 (8.06%) VMware
5 4 (6.45%) HP
6 3 (4.84%) SAP
7 2 (3.23%) Kaspersky
7 2 (3.23%) Sophos
7 2 (3.23%) Symantec
7 2 (3.23%) Veeam
8 1 (1.61%) Cisco
Herefordshire
HAYS INFORMATION TECHNOLOGY
Salary: £35000.00 per annum
Posted: Yesterday
Leamington Spa, Warwickshire
Spectrum IT Recruitment (South) Ltd
Salary: £18000 - £21000 per annum + benfits & training
Posted: 5 days ago
Ellesmere, Shropshire
HAYS INFORMATION TECHNOLOGY
Salary: £25000.00 - £45000.00 per annum
Posted: 6 days ago
Coventry
Recruitment Genius Ltd
Salary: £18000 - £21000 per annum
Posted: 21 days ago