The table below looks at the statistics for the Support Technician role in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Support Technician in their job title over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
Support Technician
Rank 166 182 193
Rank change year-on-year
+16 +11
Permanent jobs requiring a Support Technician 38 10 10
As % of all permanent IT jobs located in the West Midlands 0.76% 0.23% 0.21%
As % of the Job Titles category 0.80% 0.25% 0.22%
Number of salaries quoted 27 9 10
Average salary £25,000 £30,500 £22,250
Average salary % change year-on-year
-18.03% +37.07%
90% offered a salary of more than £20,300 £18,400 £17,000
10% offered a salary of more than £30,500 £42,400 £29,800
UK excluding London average salary £23,000 £26,500 £21,500
% change year-on-year
-13.20% +23.25%
Support Technician
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
4776 4080 4588
As % of all permanent IT jobs located in the West Midlands 95.73% 94.44% 96.10%
Number of salaries quoted 4200 3386 3986
Average salary £38,500 £37,500 £35,500
Average salary % change year-on-year
+2.66% +5.63%
90% offered a salary of more than £22,500 £24,000 £25,000
10% offered a salary of more than £57,500 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Technician
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Support Technician in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

Support Technician Jobs Demand Trend in the West Midlands

Support Technician
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Technician across the West Midlands region.

Support Technician Salary Trend in the West Midlands

Support Technician
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing Support Technician across the West Midlands region over the 3 months to 30 January 2015.

Support Technician Salary Histogram in the West Midlands

Support Technician
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Technician within the West Midlands region over the 3 months to 30 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +5 17 £29,000 -36.95%
Staffordshire - 13 £22,500 - 1
Walsall - 3 £25,000 - 1
Shropshire -9 2 £23,750 +31.94% 2
Coventry -10 2 £27,500 -12.69%
Herefordshire - 1 £23,500 -
Support Technician
England

Support Technician
Top 30 Related IT Skills in the West Midlands

For the 6 months to 30 January 2015, IT jobs across the West Midlands region that cited Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Technician in their job title.

1 43 (89.58%) Windows
2 28 (58.33%) VMware
3 24 (50.00%) Windows Server 2008
3 24 (50.00%) Citrix
4 18 (37.50%) VMware Infrastructure
4 18 (37.50%) Microsoft
5 16 (33.33%) DNS
5 16 (33.33%) Windows Server 2012
6 15 (31.25%) Active Directory
6 15 (31.25%) Windows Server 2003
7 13 (27.08%) DHCP
7 13 (27.08%) MS Excel
7 13 (27.08%) Windows XP
8 12 (25.00%) MS Exchange
8 12 (25.00%) LAN
8 12 (25.00%) Windows 7
9 11 (22.92%) Wireless
10 10 (20.83%) Cisco
11 9 (18.75%) Internet
11 9 (18.75%) Service Delivery
11 9 (18.75%) WAN
12 8 (16.67%) Linux
12 8 (16.67%) Intranet
12 8 (16.67%) Firewall
12 8 (16.67%) Hyper-V
13 7 (14.58%) Exchange Server 2010
13 7 (14.58%) MS Office
14 6 (12.50%) Apple
14 6 (12.50%) Avaya
14 6 (12.50%) CCNA

Support Technician
Top Related IT Skills in the West Midlands by Category

For the 6 months to 30 January 2015, IT jobs across the West Midlands region that cited Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 12 (25.00%) MS Exchange
2 7 (14.58%) Exchange Server 2010
3 3 (6.25%) Exchange Server 2007
3 3 (6.25%) Blackberry Enterprise Server
4 2 (4.17%) Exchange Server 2013
5 1 (2.08%) CMS
5 1 (2.08%) Drupal
5 1 (2.08%) Exchange Server 2003
5 1 (2.08%) IIS
5 1 (2.08%) Apache
5 1 (2.08%) SharePoint
Applications
1 13 (27.08%) MS Excel
2 7 (14.58%) MS Office
3 1 (2.08%) MS Project
Business Applications
1 1 (2.08%) Dynamics AX
Cloud Services
1 5 (10.42%) Office 365
Communications & Networking
1 16 (33.33%) DNS
2 13 (27.08%) DHCP
3 12 (25.00%) LAN
4 11 (22.92%) Wireless
5 9 (18.75%) Internet
5 9 (18.75%) WAN
6 8 (16.67%) Intranet
6 8 (16.67%) Firewall
7 4 (8.33%) TCP/IP
8 3 (6.25%) VoIP
9 2 (4.17%) VPN
10 1 (2.08%) IP Telephony
10 1 (2.08%) SAN
10 1 (2.08%) Ethernet
Database & Business Intelligence
1 5 (10.42%) SQL Server
2 2 (4.17%) MySQL
3 1 (2.08%) SQL Server 2008
3 1 (2.08%) SQL Server 2012
General
1 2 (4.17%) Finance
1 2 (4.17%) Manufacturing
2 1 (2.08%) Telecoms
2 1 (2.08%) Marketing
Libraries, Frameworks & Software Standards
1 1 (2.08%) .NET
1 1 (2.08%) HTML
1 1 (2.08%) CSS
Miscellaneous
1 4 (8.33%) Blackberry
1 4 (8.33%) Management Information System
2 1 (2.08%) EPoS
Operating Systems
1 43 (89.58%) Windows
2 24 (50.00%) Windows Server 2008
3 16 (33.33%) Windows Server 2012
4 15 (31.25%) Windows Server 2003
5 13 (27.08%) Windows XP
6 12 (25.00%) Windows 7
7 8 (16.67%) Linux
8 6 (12.50%) Windows 8
9 3 (6.25%) Android
9 3 (6.25%) Apple iOS
10 2 (4.17%) Windows Vista
11 1 (2.08%) Red Hat Enterprise Linux
11 1 (2.08%) Ubuntu
11 1 (2.08%) Embedded Linux
11 1 (2.08%) UNIX
Processes & Methodologies
1 9 (18.75%) Service Delivery
2 3 (6.25%) Network Management
3 2 (4.17%) Service Management
4 1 (2.08%) Service Desk Management
4 1 (2.08%) Technical Analysis
4 1 (2.08%) Mentoring
4 1 (2.08%) People Management
4 1 (2.08%) Change Control
4 1 (2.08%) Root Cause Analysis
4 1 (2.08%) Scrum
4 1 (2.08%) Business Continuity
4 1 (2.08%) System Testing
4 1 (2.08%) Time Management
4 1 (2.08%) Project Planning
4 1 (2.08%) Project Management
4 1 (2.08%) Disaster Recovery
4 1 (2.08%) PRINCE2
4 1 (2.08%) ITIL
4 1 (2.08%) CRM
4 1 (2.08%) ERP
Programming Languages
1 5 (10.42%) SQL
2 1 (2.08%) JavaScript
2 1 (2.08%) PHP
Qualifications
1 6 (12.50%) CCNA
1 6 (12.50%) Cisco Certification
2 5 (10.42%) VMware Certified Professional (VCP)
2 5 (10.42%) Microsoft Certification
2 5 (10.42%) MCSE
2 5 (10.42%) MCSA
3 2 (4.17%) HND
4 1 (2.08%) Security Cleared
4 1 (2.08%) Degree
4 1 (2.08%) ITIL Certification
Quality Assurance & Compliance
1 2 (4.17%) SLA
System Software
1 18 (37.50%) VMware Infrastructure
2 15 (31.25%) Active Directory
3 8 (16.67%) Hyper-V
4 6 (12.50%) vSphere
5 4 (8.33%) Microsoft Virtual Server
6 3 (6.25%) VMware ESXi
6 3 (6.25%) VMware ESX
7 1 (2.08%) XenApp
7 1 (2.08%) VMware Workstation
Systems Management
1 5 (10.42%) Foglight
2 1 (2.08%) WSUS
Vendors
1 28 (58.33%) VMware
2 24 (50.00%) Citrix
3 18 (37.50%) Microsoft
4 10 (20.83%) Cisco
5 6 (12.50%) Apple
5 6 (12.50%) Avaya
6 5 (10.42%) CommVault
7 1 (2.08%) LANDesk
7 1 (2.08%) NEC
7 1 (2.08%) Red Hat
7 1 (2.08%) HP
7 1 (2.08%) SAP
Telford, Shropshire
Spring Technology
Salary: £20000.00 - £28000.00 per annum
Posted: 4 days ago
Stafford, Staffordshire
Stafford and Rural Homes
Salary: From £18,356 to £19,190 per annum
Posted: 9 days ago
Walsall
Networx Recruitment
Salary: Up to £25,000 + Benefits
Posted: 15 days ago
Telford
Quantica Technology - London
Salary: £25000 per annum
Posted: 24 days ago