The table below looks at the statistics for the Support Technician role in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Support Technician in their job title over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Support Technician
Rank 202 193 179
Rank change year-on-year
-9 -14
Permanent jobs requiring a Support Technician 11 13 22
As % of all permanent IT jobs located in the West Midlands 0.21% 0.25% 0.44%
As % of the Job Titles category 0.22% 0.27% 0.46%
Number of salaries quoted 9 12 19
Average salary £22,000 £19,499 £25,000
Average salary % change year-on-year
+12.82% -22.00%
90% offered a salary of more than £20,800 £18,000 £16,140
10% offered a salary of more than £26,700 £25,250 £36,200
UK excluding London average salary £21,750 £23,000 £22,500
% change year-on-year
-5.43% +2.22%
Support Technician
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
5025 4883 4828
As % of all permanent IT jobs located in the West Midlands 95.26% 95.15% 95.97%
Number of salaries quoted 4220 4119 4018
Average salary £39,000 £39,000 £37,500
Average salary % change year-on-year
- +4.00%
90% offered a salary of more than £25,000 £24,500 £23,000
10% offered a salary of more than £57,500 £55,000 £57,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Support Technician
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Support Technician in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

Support Technician Jobs Demand Trend in the West Midlands

Support Technician
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Technician across the West Midlands region.

Support Technician Salary Trend in the West Midlands

Support Technician
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Technician within the West Midlands region over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Staffordshire +9 6 £22,000 +22.22% 1
Birmingham -11 2 £29,500 -26.25% 1
Warwickshire - 2 £26,000 - 2
Shropshire - 1 £20,000 -
Support Technician
England

Support Technician
Top 30 Related IT Skills in the West Midlands

For the 6 months to 22 May 2015, IT jobs across the West Midlands region that cited Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Technician in their job title.

1 43 (93.48%) Windows
2 31 (67.39%) VMware
3 27 (58.70%) Citrix
4 23 (50.00%) Windows Server 2008
5 22 (47.83%) VMware Infrastructure
5 22 (47.83%) Microsoft
6 20 (43.48%) Active Directory
7 19 (41.30%) DNS
8 16 (34.78%) Windows Server 2012
8 16 (34.78%) Cisco
9 15 (32.61%) Windows XP
10 14 (30.43%) LAN
11 13 (28.26%) MS Excel
11 13 (28.26%) Windows 7
12 12 (26.09%) vSphere
12 12 (26.09%) MS Exchange
12 12 (26.09%) WAN
12 12 (26.09%) DHCP
12 12 (26.09%) Firewall
13 11 (23.91%) Linux
13 11 (23.91%) MS Office
14 10 (21.74%) Windows 8
15 8 (17.39%) Exchange Server 2013
15 8 (17.39%) SQL Server
15 8 (17.39%) Avaya
16 7 (15.22%) Cisco Certification
16 7 (15.22%) Apple
16 7 (15.22%) Internet
16 7 (15.22%) Blackberry
16 7 (15.22%) Blackberry Enterprise Server

Support Technician
Top Related IT Skills in the West Midlands by Category

For the 6 months to 22 May 2015, IT jobs across the West Midlands region that cited Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 12 (26.09%) MS Exchange
2 8 (17.39%) Exchange Server 2013
3 7 (15.22%) Blackberry Enterprise Server
3 7 (15.22%) Exchange Server 2010
4 5 (10.87%) IIS
5 4 (8.70%) Apache
6 3 (6.52%) Tomcat
6 3 (6.52%) GlassFish
7 1 (2.17%) CMS
7 1 (2.17%) Drupal
Applications
1 13 (28.26%) MS Excel
2 11 (23.91%) MS Office
Cloud Services
1 6 (13.04%) Office 365
2 1 (2.17%) Cloud Computing
Communications & Networking
1 19 (41.30%) DNS
2 14 (30.43%) LAN
3 12 (26.09%) WAN
3 12 (26.09%) DHCP
3 12 (26.09%) Firewall
4 7 (15.22%) Internet
4 7 (15.22%) TCP/IP
5 6 (13.04%) Wireless
5 6 (13.04%) Intranet
6 4 (8.70%) VoIP
7 2 (4.35%) VPN
8 1 (2.17%) SAN
Database & Business Intelligence
1 8 (17.39%) SQL Server
2 5 (10.87%) SQL Server 2012
2 5 (10.87%) SQL Server 2008
3 2 (4.35%) MySQL
General
1 2 (4.35%) Manufacturing
Libraries, Frameworks & Software Standards
1 1 (2.17%) CSS
1 1 (2.17%) HTML
1 1 (2.17%) .NET
Miscellaneous
1 7 (15.22%) Blackberry
2 1 (2.17%) EPoS
Operating Systems
1 43 (93.48%) Windows
2 23 (50.00%) Windows Server 2008
3 16 (34.78%) Windows Server 2012
4 15 (32.61%) Windows XP
5 13 (28.26%) Windows 7
6 11 (23.91%) Linux
7 10 (21.74%) Windows 8
8 7 (15.22%) Apple iOS
9 6 (13.04%) Windows Server 2003
10 3 (6.52%) CentOS
11 2 (4.35%) Windows Vista
12 1 (2.17%) Red Hat Enterprise Linux
12 1 (2.17%) Ubuntu
12 1 (2.17%) Embedded Linux
Processes & Methodologies
1 7 (15.22%) Service Delivery
2 3 (6.52%) Continuous Integration
3 2 (4.35%) Mobile Device Management
3 2 (4.35%) Change Control
4 1 (2.17%) Service Management
4 1 (2.17%) Scrum
4 1 (2.17%) Disaster Recovery
4 1 (2.17%) QMS
4 1 (2.17%) Incident Management
4 1 (2.17%) Technical Analysis
Programming Languages
1 4 (8.70%) PHP
1 4 (8.70%) SQL
2 3 (6.52%) Java
2 3 (6.52%) Perl
3 1 (2.17%) JavaScript
Qualifications
1 7 (15.22%) Cisco Certification
1 7 (15.22%) CCNA
2 6 (13.04%) VMware Certified Professional (VCP)
2 6 (13.04%) MCSE
2 6 (13.04%) MCSA
2 6 (13.04%) Microsoft Certification
3 2 (4.35%) HND
Quality Assurance & Compliance
1 1 (2.17%) ISO 9001
1 1 (2.17%) SLA
1 1 (2.17%) ISO/IEC 27001
System Software
1 22 (47.83%) VMware Infrastructure
2 20 (43.48%) Active Directory
3 12 (26.09%) vSphere
4 7 (15.22%) VMware ESX
5 5 (10.87%) Hyper-V
6 4 (8.70%) VMware ESXi
7 1 (2.17%) VMware Workstation
7 1 (2.17%) XenApp
7 1 (2.17%) Microsoft Virtual Server
Systems Management
1 5 (10.87%) Foglight
2 1 (2.17%) Nagios
2 1 (2.17%) Opsview
Vendors
1 31 (67.39%) VMware
2 27 (58.70%) Citrix
3 22 (47.83%) Microsoft
4 16 (34.78%) Cisco
5 8 (17.39%) Avaya
6 7 (15.22%) Apple
7 5 (10.87%) CommVault
8 2 (4.35%) Mitel
9 1 (2.17%) Red Hat
9 1 (2.17%) HP
9 1 (2.17%) SAP
Stourbridge
Recruitment Genius
Salary: £15000 - £18000 per annum
Posted: 9 hours ago
Coventry, West Midlands (County)
Aximis (West) Limited
Salary: Up to £25K + Benefits
Posted: 5 days ago
Birmingham, West Midlands (County)
Aximis (West) Limited
Salary: Up to £25K + Benefits
Posted: 5 days ago
Warwick, Warwickshire
Aximis (West) Limited
Salary: Up to £25K + Benefits
Posted: 5 days ago
Rugby, Warwickshire
Aximis (West) Limited
Salary: Up to £25K + Benefits
Posted: 5 days ago
Evesham, Worcestershire
Aximis (West) Limited
Salary: Up to £25K + Benefits
Posted: 5 days ago
Worcestershire
Nigel Frank International Limited - Newcastle
Salary: £35000 - £40000 per annum + 25 Days Holiday/ Pension
Posted: 12 days ago
Staffordshire
Deerfoot IT
Salary: £20000 - £25000 per annum
Posted: 19 days ago