The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Bolton region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 30 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Sep 2014
Same period 2013 Same period 2012
Second Line Support
Rank 32 33 26
Rank change year-on-year
+1 -7
Permanent jobs requiring a 2nd Line Support 1 7 4
As % of all permanent IT jobs located in Bolton 0.68% 3.98% 3.45%
As % of the Job Titles category 0.68% 4.07% 3.45%
Number of salaries quoted 1 7 4
Average salary £20,000 £21,500 £25,000
Average salary % change year-on-year
-6.97% -14.00%
UK excluding London average salary £25,000 £24,000 £24,000
% change year-on-year
+4.16% -
2nd Line Support
Manchester

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Bolton region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Bolton
Permanent IT job ads with a match in the
Job Titles category
146 172 116
As % of all permanent IT jobs located in Bolton 99.32% 97.73% 100.00%
Number of salaries quoted 135 166 111
Average salary £35,000 £37,500 £30,000
Average salary % change year-on-year
-6.66% +25.00%
90% offered a salary of more than £21,500 £21,500 £19,000
10% offered a salary of more than £45,000 £42,500 £45,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

2nd Line Support
Jobs Demand Trend in Bolton

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Bolton region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Bolton

2nd Line Support
Salary Trend in Bolton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Bolton region.

2nd Line Support Salary Trend in Bolton

2nd Line Support
Top 27 Related IT Skills in Bolton

For the 6 months to 30 September 2014, IT jobs across the Bolton region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 3 (100.00%) MS Excel
1 3 (100.00%) Microsoft
2 2 (66.67%) Active Directory
2 2 (66.67%) MS Office
2 2 (66.67%) Windows
2 2 (66.67%) MS Exchange
3 1 (33.33%) Firewall
3 1 (33.33%) Telecoms
3 1 (33.33%) VMware
3 1 (33.33%) Draytek
3 1 (33.33%) VMware Infrastructure
3 1 (33.33%) NETGEAR
3 1 (33.33%) Windows Server 2008
3 1 (33.33%) Hyper-V
3 1 (33.33%) Veeam
3 1 (33.33%) Windows 7
3 1 (33.33%) Windows Server 2012
3 1 (33.33%) Mentoring
3 1 (33.33%) LAN
3 1 (33.33%) WAN
3 1 (33.33%) DHCP
3 1 (33.33%) TCP/IP
3 1 (33.33%) DNS
3 1 (33.33%) Cisco
3 1 (33.33%) SQL Server
3 1 (33.33%) Windows Server 2003
3 1 (33.33%) Internet

2nd Line Support
Top Related IT Skills in Bolton by Category

For the 6 months to 30 September 2014, IT jobs across the Bolton region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (66.67%) MS Exchange
Applications
1 3 (100.00%) MS Excel
2 2 (66.67%) MS Office
Communications & Networking
1 1 (33.33%) LAN
1 1 (33.33%) WAN
1 1 (33.33%) DHCP
1 1 (33.33%) TCP/IP
1 1 (33.33%) DNS
1 1 (33.33%) Internet
1 1 (33.33%) Firewall
Database & Business Intelligence
1 1 (33.33%) SQL Server
General
1 1 (33.33%) Telecoms
Operating Systems
1 2 (66.67%) Windows
2 1 (33.33%) Windows Server 2003
2 1 (33.33%) Windows Server 2008
2 1 (33.33%) Windows 7
2 1 (33.33%) Windows Server 2012
Processes & Methodologies
1 1 (33.33%) Mentoring
System Software
1 2 (66.67%) Active Directory
2 1 (33.33%) VMware Infrastructure
2 1 (33.33%) Hyper-V
Vendors
1 3 (100.00%) Microsoft
2 1 (33.33%) VMware
2 1 (33.33%) Draytek
2 1 (33.33%) NETGEAR
2 1 (33.33%) Veeam
2 1 (33.33%) Cisco