The statistics below represent IT jobs advertised across the Manchester region that had 2nd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 30 September 2016 with a comparison to same period over 2 years.

3 months to
30 Sep 2016
Same period 2015 Same period 2014
Second Line Support
Rank 163 156 165
Rank change year-on-year
-7 +9
Permanent jobs requiring a 2nd Line Support 30 37 30
As % of all permanent IT jobs located in Manchester 0.79% 0.95% 0.73%
As % of the Job Titles category 0.81% 0.98% 0.76%
Number of salaries quoted 27 32 27
Median salary £24,500 £21,500 £26,000
Median salary % change year-on-year
+13.95% -17.30%
90% offered a salary of more than £19,500 £19,000 £19,300
10% offered a salary of more than £29,500 £26,200 £30,000
UK excluding London median salary £26,000 £25,000 £25,000
% change year-on-year
+4.00% -
2nd Line Support
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Manchester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Manchester
Permanent IT job ads with a match in the
Job Titles category
3682 3757 3952
As % of all permanent IT jobs located in Manchester 97.28% 96.76% 96.63%
Number of salaries quoted 3153 3114 3322
Median salary £42,500 £40,000 £37,500
Median salary % change year-on-year
+6.25% +6.66%
90% offered a salary of more than £25,500 £25,000 £23,000
10% offered a salary of more than £60,000 £53,050 £55,000
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

2nd Line Support
Jobs Demand Trend in Manchester

The demand trend of job ads across the Manchester region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in Manchester

2nd Line Support
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Manchester region.

2nd Line Support Salary Trend in Manchester

2nd Line Support
Salary Histogram in Manchester

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the Manchester region over the 3 months to 30 September 2016.

2nd Line Support Salary Histogram in Manchester

2nd Line Support
Job Locations in Manchester

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the Manchester region over the 3 months to 30 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Stockport +5 7 £24,000 +3.22% 2
Rochdale -9 4 £19,500 -2.50%
Cheadle +6 3 £24,500 +8.88% 2
Bury +4 2 £27,000 +58.82%
Wigan -1 2 £20,500 +7.89% 1
Bolton -6 1 - -
Oldham - 1 £32,500 - 2
2nd Line Support
North West

2nd Line Support Skill Set
Top 30 Related IT Skills in Manchester

For the 6 months to 30 September 2016, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Manchester region featuring 2nd Line Support in the job title.

1 31 (53.45%) Windows
1 31 (53.45%) Active Directory
2 28 (48.28%) Microsoft
3 24 (41.38%) ITIL
4 22 (37.93%) MS Exchange
5 16 (27.59%) Windows 7
6 15 (25.86%) Internet
6 15 (25.86%) MS Office
7 13 (22.41%) Windows Server
8 12 (20.69%) Analytical Skills
9 11 (18.97%) ADSL
9 11 (18.97%) Broadband
9 11 (18.97%) Cisco
10 9 (15.52%) Microsoft Certification
10 9 (15.52%) TCP/IP
10 9 (15.52%) SLA
10 9 (15.52%) WAN
10 9 (15.52%) Firewall
10 9 (15.52%) Windows Server 2008
10 9 (15.52%) Exchange Server 2010
11 8 (13.79%) Exchange Server 2013
12 7 (12.07%) Service Management
12 7 (12.07%) Finance
12 7 (12.07%) VMware
12 7 (12.07%) MCSE
12 7 (12.07%) MCSA
12 7 (12.07%) MS Excel
12 7 (12.07%) BGP
13 6 (10.34%) Terminal Services
13 6 (10.34%) MCP

2nd Line Support Skill Set
Top Related IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 22 (37.93%) MS Exchange
2 9 (15.52%) Exchange Server 2010
3 8 (13.79%) Exchange Server 2013
4 5 (8.62%) Exchange Server 2007
5 2 (3.45%) BizTalk Server
5 2 (3.45%) SharePoint
6 1 (1.72%) IIS
6 1 (1.72%) SharePoint 2013
6 1 (1.72%) Skype for Business
6 1 (1.72%) WordPress
Applications
1 15 (25.86%) MS Office
2 7 (12.07%) MS Excel
Business Applications
1 2 (3.45%) Temenos T24
Cloud Services
1 2 (3.45%) Google Apps
1 2 (3.45%) Office 365
Communications & Networking
1 15 (25.86%) Internet
2 11 (18.97%) ADSL
2 11 (18.97%) Broadband
3 9 (15.52%) Firewall
3 9 (15.52%) TCP/IP
3 9 (15.52%) WAN
4 7 (12.07%) BGP
5 6 (10.34%) DNS
5 6 (10.34%) LAN
6 4 (6.90%) Intrusion Detection
6 4 (6.90%) IPsec
6 4 (6.90%) VoIP
7 3 (5.17%) OSPF
7 3 (5.17%) Remote Desktop
7 3 (5.17%) SNMP
7 3 (5.17%) Wi-Fi
8 2 (3.45%) DHCP
8 2 (3.45%) FTP
8 2 (3.45%) Network Security
9 1 (1.72%) Wireless
Database & Business Intelligence
1 2 (3.45%) SQL Server
1 2 (3.45%) SQL Server 2008
1 2 (3.45%) SQL Server 2012
General
1 7 (12.07%) Finance
2 5 (8.62%) Retail
3 2 (3.45%) Law
3 2 (3.45%) Legal
4 1 (1.72%) Manufacturing
Libraries, Frameworks & Software Standards
1 2 (3.45%) .NET
1 2 (3.45%) HTML
Miscellaneous
1 12 (20.69%) Analytical Skills
2 6 (10.34%) CMDB
3 5 (8.62%) iPad
4 3 (5.17%) Wiki
5 2 (3.45%) Blackberry
6 1 (1.72%) iPhone
6 1 (1.72%) Management Information System
6 1 (1.72%) Mobile Computing
6 1 (1.72%) Replication
Operating Systems
1 31 (53.45%) Windows
2 16 (27.59%) Windows 7
3 13 (22.41%) Windows Server
4 9 (15.52%) Windows Server 2008
5 5 (8.62%) Windows Server 2012
6 2 (3.45%) AIX
6 2 (3.45%) Data ONTAP
6 2 (3.45%) Linux
6 2 (3.45%) Windows 8
6 2 (3.45%) Windows Server 2003
6 2 (3.45%) Windows XP
7 1 (1.72%) Unix
Processes & Methodologies
1 24 (41.38%) ITIL
2 7 (12.07%) Service Management
3 6 (10.34%) Change Management
3 6 (10.34%) Coaching
4 5 (8.62%) Network Monitoring
5 4 (6.90%) Change Control
5 4 (6.90%) Kalman Filter
5 4 (6.90%) Mentoring
6 3 (5.17%) Data Validation
6 3 (5.17%) Server Building
6 3 (5.17%) Ticket Management
6 3 (5.17%) Validation
7 2 (3.45%) Configuration Management
7 2 (3.45%) Disaster Recovery
7 2 (3.45%) Issue Tracking
7 2 (3.45%) Release Management
8 1 (1.72%) ITIL V3
8 1 (1.72%) ITSM
8 1 (1.72%) Problem Management
8 1 (1.72%) Service Desk Management
Programming Languages
1 3 (5.17%) Java
2 2 (3.45%) C#
2 2 (3.45%) PowerShell
3 1 (1.72%) JavaScript
3 1 (1.72%) Perl
3 1 (1.72%) SQL
Qualifications
1 9 (15.52%) Microsoft Certification
2 7 (12.07%) MCSA
2 7 (12.07%) MCSE
3 6 (10.34%) MCP
4 5 (8.62%) CCNA
4 5 (8.62%) Cisco Certification
4 5 (8.62%) MCITP
4 5 (8.62%) MCTS
5 2 (3.45%) Degree
5 2 (3.45%) NCIE
5 2 (3.45%) VMware Certified Professional (VCP)
6 1 (1.72%) DBS Check
6 1 (1.72%) ITIL Certification
Quality Assurance & Compliance
1 9 (15.52%) SLA
System Software
1 31 (53.45%) Active Directory
2 6 (10.34%) Terminal Services
2 6 (10.34%) VMware Infrastructure
3 5 (8.62%) Hyper-V
4 2 (3.45%) vSphere
5 1 (1.72%) Virtual Machines
5 1 (1.72%) Virtual Servers
5 1 (1.72%) XenApp
Systems Management
1 4 (6.90%) FortiGate
2 1 (1.72%) AirWatch
2 1 (1.72%) Backup Exec
2 1 (1.72%) Nagios
Vendors
1 28 (48.28%) Microsoft
2 11 (18.97%) Cisco
3 7 (12.07%) VMware
4 3 (5.17%) Extreme Networks
4 3 (5.17%) Juniper
5 2 (3.45%) Dell
5 2 (3.45%) Fortinet
5 2 (3.45%) Google
5 2 (3.45%) NetApp
5 2 (3.45%) Veeam
6 1 (1.72%) Citrix
6 1 (1.72%) Draytek
6 1 (1.72%) HP
6 1 (1.72%) IBM
6 1 (1.72%) NETGEAR
6 1 (1.72%) Red Hat
6 1 (1.72%) Sage
6 1 (1.72%) ServiceNow
6 1 (1.72%) Sophos
6 1 (1.72%) Symantec
Stockport
Adria Solutions Ltd
Salary: £25000 - £30000 per annum + Benefits
Posted: 2 days ago
Wigan, Lancashire
Senitor Associates
Salary: £25000 per annum
Posted: Yesterday
Oldham, Lancashire
Senitor Associates
Salary: £25000 per annum + Benefits package
Posted: 2 days ago
Cheadle
Hays Specialist Recruitment Ltd
Salary: £23000.00 - £26000.00 per annum
Posted: 7 days ago
Manchester, Lancashire
Websense Recruit Ltd
Salary: £25,000 + £2,500 On Call Allowance plus benefits
Posted: 6 days ago
Manchester
Venturi
Salary: £25000 - £30000 per annum + Bonus + Benefits
Posted: 25 days ago
Oldham
Michael Page Technology
Salary: £30000 - £32000 per annum + great benefits package
Posted: 16 days ago
Cheadle Hulme, Stockport
Recital Consulting Ltd
Salary: 20000-25000 Per Annum
Posted: 23 days ago
Cheadle Hulme, Stockport
Recital Consulting Ltd
Salary: 20000-25000 Per Annum
Posted: 23 days ago