The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Manchester region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Second Line Support
Rank 142 141 162
Rank change year-on-year
-1 +21
Permanent jobs requiring a 2nd Line Support 50 36 31
As % of all permanent IT jobs located in Manchester 1.19% 0.97% 0.72%
As % of the Job Titles category 1.26% 1.02% 0.74%
Number of salaries quoted 43 34 27
Average salary £23,000 £23,000 £22,500
Average salary % change year-on-year
- +2.22%
90% offered a salary of more than £18,500 £19,300 £19,450
10% offered a salary of more than £27,500 £25,525 £29,500
UK excluding London average salary £25,000 £25,000 £24,500
% change year-on-year
- +2.04%
2nd Line Support
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Manchester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Manchester
Permanent IT job ads with a match in the
Job Titles category
3960 3525 4178
As % of all permanent IT jobs located in Manchester 94.49% 94.86% 96.67%
Number of salaries quoted 3416 3074 3749
Average salary £37,500 £37,500 £35,000
Average salary % change year-on-year
- +7.14%
90% offered a salary of more than £23,500 £24,000 £23,000
10% offered a salary of more than £55,000 £51,500 £51,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Manchester region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Manchester

2nd Line Support
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Manchester region.

2nd Line Support Salary Trend in Manchester

2nd Line Support
Salary Histogram in Manchester

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the Manchester region over the 3 months to 24 December 2014.

2nd Line Support Salary Histogram in Manchester

2nd Line Support
Job Locations in Manchester

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support within the Manchester region over the 3 months to 24 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wigan - 7 £27,500 -
Stockport -9 3 £27,000 +58.82%
Oldham +2 1 £25,000 +6.38%
Sale - 1 - -
Altrincham - 1 £20,000 -
Bolton - 1 £20,000 -
Bury - 1 £24,000 -
2nd Line Support
North West

2nd Line Support
Top 30 Related IT Skills in Manchester

For the 6 months to 24 December 2014, IT jobs across the Manchester region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 51 (68.00%) Windows
2 50 (66.67%) Microsoft
3 49 (65.33%) Active Directory
4 31 (41.33%) MS Exchange
5 27 (36.00%) MS Excel
6 25 (33.33%) LAN
7 23 (30.67%) Cisco
7 23 (30.67%) VMware
8 22 (29.33%) VMware Infrastructure
9 21 (28.00%) Firewall
10 20 (26.67%) WAN
10 20 (26.67%) DNS
11 18 (24.00%) ITIL
11 18 (24.00%) DHCP
12 17 (22.67%) MS Office
13 16 (21.33%) SQL Server
14 14 (18.67%) Citrix
14 14 (18.67%) Exchange Server 2010
15 13 (17.33%) Windows Server 2003
16 12 (16.00%) Windows Server 2008
16 12 (16.00%) Windows 7
17 11 (14.67%) Finance
18 10 (13.33%) Windows XP
18 10 (13.33%) TCP/IP
18 10 (13.33%) Management Information System
18 10 (13.33%) Office 365
18 10 (13.33%) Windows Server 2012
19 9 (12.00%) MPLS
19 9 (12.00%) Service Management
19 9 (12.00%) Hyper-V

2nd Line Support
Top Related IT Skills in Manchester by Category

For the 6 months to 24 December 2014, IT jobs across the Manchester region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 31 (41.33%) MS Exchange
2 14 (18.67%) Exchange Server 2010
3 7 (9.33%) SharePoint 2013
3 7 (9.33%) SharePoint
4 4 (5.33%) Exchange Server 2007
4 4 (5.33%) IIS
5 2 (2.67%) Exchange Server 2003
5 2 (2.67%) Exchange Server 2013
6 1 (1.33%) Zimbra
6 1 (1.33%) IBM Notes
6 1 (1.33%) GroupWise
Applications
1 27 (36.00%) MS Excel
2 17 (22.67%) MS Office
3 5 (6.67%) PowerPivot
4 3 (4.00%) MS PowerPoint
Business Applications
1 2 (2.67%) Dynamics AX
Cloud Services
1 10 (13.33%) Office 365
Communications & Networking
1 25 (33.33%) LAN
2 21 (28.00%) Firewall
3 20 (26.67%) WAN
3 20 (26.67%) DNS
4 18 (24.00%) DHCP
5 10 (13.33%) TCP/IP
6 9 (12.00%) MPLS
7 8 (10.67%) Wireless
8 6 (8.00%) VLAN
8 6 (8.00%) SAN
9 5 (6.67%) VoIP
10 4 (5.33%) Ethernet
10 4 (5.33%) Internet
10 4 (5.33%) VPN
10 4 (5.33%) Cisco IOS
10 4 (5.33%) Network Security
10 4 (5.33%) Wi-Fi
11 3 (4.00%) IPv4
12 1 (1.33%) SMTP
12 1 (1.33%) RIP
Database & Business Intelligence
1 16 (21.33%) SQL Server
2 7 (9.33%) Crystal Reports
2 7 (9.33%) SQL Server Integration Services
3 1 (1.33%) SQL Server 2008
3 1 (1.33%) SQL Server 2012
Development Applications
1 5 (6.67%) Visual Studio
General
1 11 (14.67%) Finance
2 4 (5.33%) Marketing
3 3 (4.00%) Banking
3 3 (4.00%) Automotive
4 2 (2.67%) Law
4 2 (2.67%) Legal
5 1 (1.33%) Advertising
5 1 (1.33%) Front Office
5 1 (1.33%) Telecoms
Libraries, Frameworks & Software Standards
1 3 (4.00%) .NET
Miscellaneous
1 10 (13.33%) Management Information System
2 5 (6.67%) Replication
3 2 (2.67%) Analytical Skills
4 1 (1.33%) Thin Client
4 1 (1.33%) Statistics
4 1 (1.33%) Fat Client
Operating Systems
1 51 (68.00%) Windows
2 13 (17.33%) Windows Server 2003
3 12 (16.00%) Windows Server 2008
3 12 (16.00%) Windows 7
4 10 (13.33%) Windows Server 2012
4 10 (13.33%) Windows XP
5 5 (6.67%) Windows 8
6 4 (5.33%) Android
6 4 (5.33%) Linux
7 2 (2.67%) Mac OS X
8 1 (1.33%) Windows Vista
8 1 (1.33%) Windows 2000
8 1 (1.33%) Windows NT
Processes & Methodologies
1 18 (24.00%) ITIL
2 9 (12.00%) Service Management
3 8 (10.67%) Incident Management
4 7 (9.33%) Agile Software Development
4 7 (9.33%) Disaster Recovery
4 7 (9.33%) Kalman Filter
5 5 (6.67%) Line Management
5 5 (6.67%) Validation
5 5 (6.67%) ERP
6 4 (5.33%) Information Security
6 4 (5.33%) E-Commerce
6 4 (5.33%) Asset Management
6 4 (5.33%) Problem Management
6 4 (5.33%) Demand Management
6 4 (5.33%) Software Distribution
7 3 (4.00%) Time Management
7 3 (4.00%) ISMS
7 3 (4.00%) Data Protection
7 3 (4.00%) Online Marketing
7 3 (4.00%) ITIL V2
Programming Languages
1 8 (10.67%) SQL
1 8 (10.67%) PowerShell
2 5 (6.67%) C
2 5 (6.67%) T-SQL
3 3 (4.00%) VB.NET
Qualifications
1 8 (10.67%) CCNA
1 8 (10.67%) Cisco Certification
1 8 (10.67%) Microsoft Certification
2 6 (8.00%) MCITP
3 5 (6.67%) MCP
4 4 (5.33%) MCSE
4 4 (5.33%) VMware Certified Professional (VCP)
5 3 (4.00%) MCSA
6 2 (2.67%) CCA
6 2 (2.67%) Citrix Certification
6 2 (2.67%) MCTS
7 1 (1.33%) ITIL Certification
7 1 (1.33%) Degree
7 1 (1.33%) SC Cleared
7 1 (1.33%) Security Cleared
7 1 (1.33%) NCDA
Quality Assurance & Compliance
1 5 (6.67%) SLA
2 3 (4.00%) ISO/IEC 27001
System Software
1 49 (65.33%) Active Directory
2 22 (29.33%) VMware Infrastructure
3 9 (12.00%) Hyper-V
4 7 (9.33%) vSphere
5 4 (5.33%) XenDesktop
6 1 (1.33%) VMware ESX
6 1 (1.33%) XenApp
6 1 (1.33%) XenServer
Systems Management
1 7 (9.33%) WSUS
2 5 (6.67%) WMI
3 3 (4.00%) Backup Exec
4 1 (1.33%) SCDPM
Vendors
1 50 (66.67%) Microsoft
2 23 (30.67%) Cisco
2 23 (30.67%) VMware
3 14 (18.67%) Citrix
4 6 (8.00%) Dell
4 6 (8.00%) Sophos
5 5 (6.67%) NetApp
5 5 (6.67%) EMC
5 5 (6.67%) Avaya
5 5 (6.67%) WatchGuard
6 4 (5.33%) TOWER Software
6 4 (5.33%) Symantec
7 3 (4.00%) McAfee
8 2 (2.67%) Apple
8 2 (2.67%) HP
9 1 (1.33%) Oracle
9 1 (1.33%) Juniper
9 1 (1.33%) Salesforce.com
9 1 (1.33%) Novell
9 1 (1.33%) Lotus
Manchester, Lancashire
Oscar Associates (UK) Ltd
Salary: £20000 - £25000 per annum + Benefits
Posted: Yesterday
Manchester
Nigel Frank International Limited - Newcastle
Salary: £25000 - £35000 per annum + Benefits
Posted: 2 days ago
Heywood, Lancashire
Oscar Associates (UK) Ltd
Salary: £20000 - £25000 per annum + Car, Benefits
Posted: 4 days ago
Salford, Lancashire
Premier Media
Salary: £20000 - £25000 per annum + Benefits
Posted: 4 days ago
Manchester, Lancashire
Oscar Associates (UK) Ltd
Salary: £18000 - £25000 per annum + Benefits
Posted: 4 days ago
Manchester
D4 Digital
Salary: £25,000 - £30,000 per year + Bonus
Posted: 5 days ago
Manchester
Bluefire Consulting
Salary: £25000 - £27000 per annum + Bonus, On going training
Posted: 5 days ago
Manchester, Lancashire
Senitor Associates
Salary: £25000 per annum + On call allowance
Posted: 5 days ago
Manchester, Lancashire
Experis Ltd
Salary: £25000.00 - £28500.00 per annum + benefits
Posted: 5 days ago
Manchester, Lancashire
Blue Octopus Recruitment LLP
Salary: From £23,684.84 to £27,220.42 per annum
Posted: 9 days ago
Greater Manchester
Venn Group - UK
Salary: 27000-30000 Per Annum
Posted: 25 days ago