The statistics below represent IT jobs advertised across the Manchester region that had 2nd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 8 December 2016 with a comparison to same period over 2 years.

3 months to
8 Dec 2016
Same period 2015 Same period 2014
Second Line Support
Rank 134 126 165
Rank change year-on-year
-8 +39
Permanent jobs requiring a 2nd Line Support 66 63 44
As % of all permanent IT jobs located in Manchester 1.77% 1.78% 1.04%
As % of the Job Titles category 1.82% 1.86% 1.07%
Number of salaries quoted 65 57 38
Median salary £22,500 £22,000 £22,000
Median salary % change year-on-year
+2.27% -
90% offered a salary of more than £20,000 £19,000 £18,350
10% offered a salary of more than £27,500 £28,000 £27,500
UK excluding London median salary £25,000 £25,000 £25,000
2nd Line Support
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Manchester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Manchester
Permanent IT job ads with a match in the
Job Titles category
3629 3384 4111
As % of all permanent IT jobs located in Manchester 97.29% 95.51% 96.84%
Number of salaries quoted 3188 2790 3513
Median salary £42,500 £40,000 £37,500
Median salary % change year-on-year
+6.25% +6.66%
90% offered a salary of more than £25,000 £25,000 £22,500
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London median salary £41,500 £41,000 £40,000
% change year-on-year
+1.21% +2.50%

2nd Line Support
Jobs Demand Trend in Manchester

The demand trend of job ads across the Manchester region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in Manchester

2nd Line Support
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Manchester region.

2nd Line Support Salary Trend in Manchester

2nd Line Support
Salary Histogram in Manchester

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the Manchester region over the 3 months to 8 December 2016.

2nd Line Support Salary Histogram in Manchester

2nd Line Support
Job Locations in Manchester

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the Manchester region over the 3 months to 8 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Stockport +27 27 £24,000 +9.09% 2
Oldham - 7 £22,500 -
Wigan -7 3 £20,000 +5.26% 1
Altrincham +6 2 £19,750 -17.70%
Cheadle - 2 £22,750 - 1
Salford - 2 £23,500 - 1
Bury -4 1 £27,000 +58.82%
Sale -4 1 £25,000 +13.63%
2nd Line Support
North West

2nd Line Support Skill Set
Top 30 Related IT Skills in Manchester

For the 6 months to 8 December 2016, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Manchester region featuring 2nd Line Support in the job title.

1 65 (76.47%) Windows
2 56 (65.88%) Active Directory
3 53 (62.35%) Microsoft
4 40 (47.06%) ITIL
4 40 (47.06%) Windows 7
5 35 (41.18%) MS Exchange
6 25 (29.41%) WAN
6 25 (29.41%) MS Office
7 24 (28.24%) Windows Server 2008
8 23 (27.06%) LAN
9 21 (24.71%) TCP/IP
10 20 (23.53%) Cisco
10 20 (23.53%) Windows Server
11 19 (22.35%) VMware
11 19 (22.35%) VMware Infrastructure
12 17 (20.00%) MS Excel
13 15 (17.65%) Microsoft Certification
13 15 (17.65%) Terminal Services
14 14 (16.47%) CMDB
15 13 (15.29%) Firewall
15 13 (15.29%) DNS
15 13 (15.29%) SQL Server
16 12 (14.12%) SLA
17 11 (12.94%) Office 365
17 11 (12.94%) Hyper-V
18 10 (11.76%) Windows XP
18 10 (11.76%) Analytical Skills
19 9 (10.59%) Windows Server 2012
19 9 (10.59%) MCP
19 9 (10.59%) Dell

2nd Line Support Skill Set
Top Related IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 35 (41.18%) MS Exchange
2 7 (8.24%) Exchange Server 2010
3 6 (7.06%) Exchange Server 2013
3 6 (7.06%) SharePoint
4 2 (2.35%) BizTalk Server
4 2 (2.35%) Exchange Server 2007
5 1 (1.18%) IIS
5 1 (1.18%) SharePoint 2013
5 1 (1.18%) Skype for Business
5 1 (1.18%) WordPress
Applications
1 25 (29.41%) MS Office
2 17 (20.00%) MS Excel
Business Applications
1 2 (2.35%) Temenos T24
2 1 (1.18%) Dynamics CRM
Cloud Services
1 11 (12.94%) Office 365
2 1 (1.18%) Microsoft Azure
2 1 (1.18%) SaaS
Communications & Networking
1 25 (29.41%) WAN
2 23 (27.06%) LAN
3 21 (24.71%) TCP/IP
4 13 (15.29%) DNS
4 13 (15.29%) Firewall
5 8 (9.41%) DHCP
5 8 (9.41%) Wi-Fi
6 7 (8.24%) ADSL
6 7 (8.24%) Broadband
6 7 (8.24%) Internet
7 6 (7.06%) VoIP
8 4 (4.71%) BGP
8 4 (4.71%) OSPF
8 4 (4.71%) SNMP
9 3 (3.53%) Remote Desktop
10 2 (2.35%) Ethernet
11 1 (1.18%) Extranet
11 1 (1.18%) Intranet
11 1 (1.18%) MPLS
11 1 (1.18%) SAN
Database & Business Intelligence
1 13 (15.29%) SQL Server
2 2 (2.35%) SQL Server 2008
2 2 (2.35%) SQL Server 2012
General
1 5 (5.88%) Finance
2 3 (3.53%) Retail
3 1 (1.18%) Back Office
3 1 (1.18%) Law
3 1 (1.18%) Legal
3 1 (1.18%) Manufacturing
Libraries, Frameworks & Software Standards
1 2 (2.35%) .NET
Miscellaneous
1 14 (16.47%) CMDB
2 10 (11.76%) Analytical Skills
3 4 (4.71%) iPad
3 4 (4.71%) Wiki
4 3 (3.53%) Management Information System
5 2 (2.35%) Blackberry
5 2 (2.35%) Driving Licence
6 1 (1.18%) iPhone
6 1 (1.18%) Replication
Operating Systems
1 65 (76.47%) Windows
2 40 (47.06%) Windows 7
3 24 (28.24%) Windows Server 2008
4 20 (23.53%) Windows Server
5 10 (11.76%) Windows XP
6 9 (10.59%) Windows Server 2012
7 8 (9.41%) Windows Server 2003
8 5 (5.88%) Windows 8
9 3 (3.53%) Windows 10
10 2 (2.35%) Data ONTAP
10 2 (2.35%) Linux
11 1 (1.18%) AIX
11 1 (1.18%) Red Hat Enterprise Linux
11 1 (1.18%) Unix
Processes & Methodologies
1 40 (47.06%) ITIL
2 6 (7.06%) Change Management
3 4 (4.71%) Data Validation
3 4 (4.71%) Issue Tracking
3 4 (4.71%) Network Monitoring
3 4 (4.71%) Ticket Management
3 4 (4.71%) Validation
4 3 (3.53%) Server Building
5 2 (2.35%) Coaching
5 2 (2.35%) Configuration Management
5 2 (2.35%) Problem Management
5 2 (2.35%) Release Management
5 2 (2.35%) Service Management
5 2 (2.35%) Time Management
6 1 (1.18%) CRM
6 1 (1.18%) Data Management
6 1 (1.18%) Disaster Recovery
6 1 (1.18%) Information Security
6 1 (1.18%) ITSM
6 1 (1.18%) Knowledge Management
Programming Languages
1 3 (3.53%) Java
2 2 (2.35%) C#
2 2 (2.35%) SQL
3 1 (1.18%) JavaScript
3 1 (1.18%) Perl
3 1 (1.18%) PowerShell
3 1 (1.18%) VBScript
Qualifications
1 15 (17.65%) Microsoft Certification
2 9 (10.59%) MCP
3 7 (8.24%) Degree
3 7 (8.24%) MCSA
4 5 (5.88%) MCSE
5 3 (3.53%) CCNA
5 3 (3.53%) Cisco Certification
5 3 (3.53%) MCITP
5 3 (3.53%) MCTS
6 2 (2.35%) NCIE
6 2 (2.35%) VMware Certified Professional (VCP)
7 1 (1.18%) DBS Check
7 1 (1.18%) ITIL Certification
Quality Assurance & Compliance
1 12 (14.12%) SLA
System Software
1 56 (65.88%) Active Directory
2 19 (22.35%) VMware Infrastructure
3 15 (17.65%) Terminal Services
4 11 (12.94%) Hyper-V
5 2 (2.35%) vSphere
6 1 (1.18%) Virtual Servers
Systems Management
1 2 (2.35%) Backup Exec
1 2 (2.35%) SCCM
2 1 (1.18%) HP SIM
2 1 (1.18%) Nagios
2 1 (1.18%) Norton AntiVirus
2 1 (1.18%) WSUS
Vendors
1 53 (62.35%) Microsoft
2 20 (23.53%) Cisco
3 19 (22.35%) VMware
4 9 (10.59%) Dell
5 6 (7.06%) Intel Security
6 4 (4.71%) Extreme Networks
6 4 (4.71%) HP
6 4 (4.71%) Juniper
7 2 (2.35%) Citrix
7 2 (2.35%) NetApp
7 2 (2.35%) Red Hat
7 2 (2.35%) Sophos
7 2 (2.35%) Symantec
7 2 (2.35%) Veeam
8 1 (1.18%) Avaya
8 1 (1.18%) Draytek
8 1 (1.18%) IBM
8 1 (1.18%) NETGEAR
8 1 (1.18%) Sage
8 1 (1.18%) SolarWinds
Manchester, Lancashire
Applause IT Innovation
Salary: £17000 - £20000 per annum + + Benefits
Posted: 2 days ago
Manchester, Lancashire
HAYS INFORMATION TECHNOLOGY
Salary: £20000.00 - £25000.00 per annum
Posted: 3 days ago
Salford, Lancashire
Connected IT
Salary: £24000.00 per annum + 28 days holiday + BH
Posted: 17 hours ago
Manchester, Lancashire
Oscar
Salary: £20000 - £23000 per annum
Posted: 6 days ago
Wigan, Lancashire
Senitor Associates
Salary: £25000 per annum
Posted: 6 days ago
Greater Manchester
Verticality Ltd
Salary: £30000 - £35000 per annum, Benefits Oncall, Training, Benefits
Posted: 6 days ago
Ashton-Under-Lyne, Lancashire
RM plc
Salary: £16000 - £24000 per annum + bonus, benefits
Posted: 17 days ago
Cheadle Hulme, Stockport
Recital Consulting Ltd
Salary: 20000-27000 Per Annum
Posted: 15 days ago
Cheadle Hulme, Stockport
Recital Consulting Ltd
Salary: 20000-27000 Per Annum
Posted: 15 days ago