The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Manchester region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 29 June 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Jun 2015
Same period 2014 Same period 2013
Second Line Support
Rank 146 144 165
Rank change year-on-year
-2 +21
Permanent jobs requiring a 2nd Line Support 36 40 36
As % of all permanent IT jobs located in Manchester 1.07% 1.01% 0.85%
As % of the Job Titles category 1.12% 1.07% 0.89%
Number of salaries quoted 32 35 34
Average salary £24,500 £23,000 £24,500
Average salary % change year-on-year
+6.52% -6.12%
90% offered a salary of more than £20,600 £19,500 £19,500
10% offered a salary of more than £27,425 £29,200 £32,500
UK excluding London average salary £25,000 £25,000 £25,000
2nd Line Support
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Manchester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Manchester
Permanent IT job ads with a match in the
Job Titles category
3201 3742 4060
As % of all permanent IT jobs located in Manchester 95.21% 94.14% 95.53%
Number of salaries quoted 2666 3097 3513
Average salary £40,000 £37,500 £35,000
Average salary % change year-on-year
+6.66% +7.14%
90% offered a salary of more than £25,000 £22,500 £24,000
10% offered a salary of more than £57,500 £50,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,097
% change year-on-year
- +4.99%

2nd Line Support
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Manchester region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Manchester

2nd Line Support
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Manchester region.

2nd Line Support Salary Trend in Manchester

2nd Line Support
Salary Histogram in Manchester

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the Manchester region over the 3 months to 29 June 2015.

2nd Line Support Salary Histogram in Manchester

2nd Line Support
Job Locations in Manchester

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support within the Manchester region over the 3 months to 29 June 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Stockport +16 7 £22,500 -25.00% 2
Salford +5 2 £24,500 +11.36%
Bolton +10 1 £25,000 +25.00%
Cheadle - 1 £26,000 - 1
Oldham - 1 - -
Sale - 1 £20,000 -
Wigan - 1 £19,000 -
Altrincham - 1 £20,500 -
2nd Line Support
North West

2nd Line Support
Top 30 Related IT Skills in Manchester

For the 6 months to 29 June 2015, IT jobs across the Manchester region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 67 (81.71%) Windows
2 54 (65.85%) Microsoft
3 51 (62.20%) Active Directory
4 34 (41.46%) LAN
4 34 (41.46%) Windows 7
5 30 (36.59%) MS Exchange
6 29 (35.37%) ITIL
7 27 (32.93%) Windows Server 2008
7 27 (32.93%) Windows Server 2012
8 25 (30.49%) Citrix
9 23 (28.05%) MS Excel
10 21 (25.61%) Microsoft Certification
10 21 (25.61%) Cisco
10 21 (25.61%) VMware
11 20 (24.39%) TCP/IP
11 20 (24.39%) WAN
12 19 (23.17%) DNS
12 19 (23.17%) Exchange Server 2010
13 18 (21.95%) Windows 8
14 17 (20.73%) VMware Infrastructure
14 17 (20.73%) DHCP
14 17 (20.73%) Windows XP
14 17 (20.73%) Firewall
14 17 (20.73%) Wi-Fi
15 16 (19.51%) MCP
15 16 (19.51%) VPN
16 15 (18.29%) SLA
16 15 (18.29%) SAN
16 15 (18.29%) SQL Server
16 15 (18.29%) MS Office

2nd Line Support
Top Related IT Skills in Manchester by Category

For the 6 months to 29 June 2015, IT jobs across the Manchester region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 30 (36.59%) MS Exchange
2 19 (23.17%) Exchange Server 2010
3 14 (17.07%) Exchange Server 2013
4 11 (13.41%) Exchange Server 2007
5 6 (7.32%) Exchange Server 2003
6 5 (6.10%) IIS
7 3 (3.66%) Apache
7 3 (3.66%) CMS
8 2 (2.44%) SharePoint
8 2 (2.44%) Drupal
8 2 (2.44%) WordPress
8 2 (2.44%) nginx
8 2 (2.44%) Moodle
9 1 (1.22%) SharePoint 2010
9 1 (1.22%) Lync
9 1 (1.22%) SharePoint 2013
9 1 (1.22%) Site Server
9 1 (1.22%) Tomcat
9 1 (1.22%) JBoss
Applications
1 23 (28.05%) MS Excel
2 15 (18.29%) MS Office
3 2 (2.44%) MS PowerPoint
3 2 (2.44%) Spreadsheet
4 1 (1.22%) Acrobat
Business Applications
1 2 (2.44%) Dynamics GP
2 1 (1.22%) Magento
2 1 (1.22%) SAP Oil and Gas
2 1 (1.22%) Dynamics AX
Cloud Services
1 2 (2.44%) Office 365
Communications & Networking
1 34 (41.46%) LAN
2 20 (24.39%) WAN
2 20 (24.39%) TCP/IP
3 19 (23.17%) DNS
4 17 (20.73%) DHCP
4 17 (20.73%) Firewall
4 17 (20.73%) Wi-Fi
5 16 (19.51%) VPN
6 15 (18.29%) SAN
7 10 (12.20%) IPv4
7 10 (12.20%) VoIP
8 8 (9.76%) Wireless
8 8 (9.76%) Cisco IOS
9 7 (8.54%) Ethernet
10 4 (4.88%) MPLS
11 3 (3.66%) Internet
12 2 (2.44%) SNMP
12 2 (2.44%) Structured Cabling
12 2 (2.44%) IP Telephony
13 1 (1.22%) SSH
Database & Business Intelligence
1 15 (18.29%) SQL Server
2 4 (4.88%) SQL Server 2008
2 4 (4.88%) SQL Server 2012
3 3 (3.66%) MySQL
4 2 (2.44%) Relational Database
5 1 (1.22%) RDBMS
5 1 (1.22%) PostgreSQL
General
1 14 (17.07%) Finance
2 4 (4.88%) Law
2 4 (4.88%) Legal
2 4 (4.88%) Advertising
2 4 (4.88%) Telecoms
3 1 (1.22%) Retail
3 1 (1.22%) Marketing
3 1 (1.22%) Back Office
3 1 (1.22%) Electronics
3 1 (1.22%) Manufacturing
Libraries, Frameworks & Software Standards
1 2 (2.44%) .NET
2 1 (1.22%) COM
Miscellaneous
1 7 (8.54%) Blackberry
1 7 (8.54%) Analytical Skills
2 6 (7.32%) iPhone
3 5 (6.10%) iPad
4 4 (4.88%) CCTV
5 3 (3.66%) Thin Client
5 3 (3.66%) Fat Client
6 2 (2.44%) Management Information System
6 2 (2.44%) Replication
6 2 (2.44%) Enterprise Software
6 2 (2.44%) Computer Science
6 2 (2.44%) CMDB
7 1 (1.22%) Data Centre
7 1 (1.22%) User Experience
7 1 (1.22%) Derivative
7 1 (1.22%) EPoS
7 1 (1.22%) DTV
Operating Systems
1 67 (81.71%) Windows
2 34 (41.46%) Windows 7
3 27 (32.93%) Windows Server 2008
3 27 (32.93%) Windows Server 2012
4 18 (21.95%) Windows 8
5 17 (20.73%) Windows XP
6 14 (17.07%) Windows Server 2003
7 8 (9.76%) Android
8 5 (6.10%) Linux
9 4 (4.88%) Mac OS X
9 4 (4.88%) Windows Vista
10 3 (3.66%) UNIX
11 2 (2.44%) Red Hat Enterprise Linux
12 1 (1.22%) SUSE
12 1 (1.22%) NetWare
12 1 (1.22%) AIX
12 1 (1.22%) HPUX
12 1 (1.22%) Solaris
Processes & Methodologies
1 29 (35.37%) ITIL
2 12 (14.63%) Incident Management
3 4 (4.88%) Change Management
4 3 (3.66%) Time Management
4 3 (3.66%) Service Delivery
5 2 (2.44%) Service Management
5 2 (2.44%) Data Security
5 2 (2.44%) Migration
5 2 (2.44%) Logistics
5 2 (2.44%) Open Source
5 2 (2.44%) Server Monitoring
5 2 (2.44%) Coaching
6 1 (1.22%) Line Management
6 1 (1.22%) SIEM
6 1 (1.22%) Software Deployment
6 1 (1.22%) Software Testing
6 1 (1.22%) ITSM
6 1 (1.22%) Information Assurance
6 1 (1.22%) Digital Marketing
6 1 (1.22%) Security Testing
Programming Languages
1 5 (6.10%) SQL
2 3 (3.66%) PHP
3 1 (1.22%) PL/SQL
3 1 (1.22%) C#
3 1 (1.22%) Java
3 1 (1.22%) Perl
3 1 (1.22%) T-SQL
3 1 (1.22%) Python
3 1 (1.22%) AWK
3 1 (1.22%) PowerShell
3 1 (1.22%) Bash Shell
3 1 (1.22%) sed
Qualifications
1 21 (25.61%) Microsoft Certification
2 16 (19.51%) MCP
3 11 (13.41%) MCTS
4 7 (8.54%) MCITP
4 7 (8.54%) MCSA
5 6 (7.32%) CCNA
5 6 (7.32%) Cisco Certification
6 5 (6.10%) NCDA
6 5 (6.10%) Degree
6 5 (6.10%) CCA
6 5 (6.10%) Citrix Certification
6 5 (6.10%) MCSE
7 4 (4.88%) VMware Certified Professional (VCP)
7 4 (4.88%) MCDST
8 1 (1.22%) CCENT
8 1 (1.22%) Security Cleared
8 1 (1.22%) ITIL Certification
8 1 (1.22%) MOS
Quality Assurance & Compliance
1 15 (18.29%) SLA
2 2 (2.44%) QA
System Software
1 51 (62.20%) Active Directory
2 17 (20.73%) VMware Infrastructure
3 14 (17.07%) Hyper-V
4 11 (13.41%) XenDesktop
5 6 (7.32%) vSphere
6 5 (6.10%) XenApp
7 4 (4.88%) XenServer
8 1 (1.22%) Firmware
8 1 (1.22%) Terminal Services
Systems Management
1 10 (12.20%) SCCM
2 4 (4.88%) SCOM
3 1 (1.22%) Hyperic
Vendors
1 54 (65.85%) Microsoft
2 25 (30.49%) Citrix
3 21 (25.61%) Cisco
3 21 (25.61%) VMware
4 12 (14.63%) Dell
5 11 (13.41%) NetApp
6 6 (7.32%) HP
7 5 (6.10%) McAfee
8 4 (4.88%) Avaya
9 2 (2.44%) Adobe
9 2 (2.44%) Oracle
9 2 (2.44%) SAP
9 2 (2.44%) Sophos
9 2 (2.44%) Red Hat
9 2 (2.44%) Symantec
9 2 (2.44%) Veeam
10 1 (1.22%) ServiceNow
10 1 (1.22%) Apple
10 1 (1.22%) SonicWALL
Manchester, Lancashire
Senitor Associates
Salary: £23000 per annum + Pension
Posted: 21 hours ago
Stockport, Cheshire
Saxon Recruitment Solutions
Salary: £20000 - £23000 per annum + Bonus & Benefits
Posted: 2 days ago
Manchester, Lancashire
Global Technology Solutions Ltd
Salary: £24000 - £28000 per annum
Posted: 4 days ago
Stockport
Adria Solutions Ltd
Salary: £20000 - £26000 per annum + Benefits
Posted: 7 days ago
Cheadle
Hays IT - Uk Posting account
Salary: £25000.00 - £27000.00 per annum
Posted: 13 days ago
Manchester
Adria Solutions Ltd
Salary: £20000 - £28000 per annum + Benefits
Posted: 25 days ago