The first table below looks at the demand for the 2nd Line Support role in IT jobs advertised for the Manchester region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 16 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Manchester region.

Location
3 months to
16 Apr 2014
Same period 2013 Same period 2012
Second Line Support
Rank 131 164 130
Rank change year-on-year
+33 -34
Permanent jobs requiring a 2nd Line Support 58 24 45
As % of all permanent IT jobs located in Manchester 1.42% 0.58% 1.19%
As % of the Job Titles category 1.50% 0.60% 1.23%
Number of salaries quoted 50 23 44
Average salary £23,500 £22,500 £22,500
Average salary % change year-on-year
+4.44% -
90% offered a salary of more than £20,000 £19,000 £20,000
10% offered a salary of more than £27,650 £24,400 £30,000
UK excluding London average salary £24,000 £24,500 £24,000
% change year-on-year
-2.04% +2.08%
Job Titles Category
Manchester
Permanent IT job ads with a match in the
Job Titles category
3874 3983 3666
As % of all permanent IT jobs located in Manchester 94.72% 95.52% 97.11%
Number of salaries quoted 3229 3446 3313
Average salary £37,500 £35,000 £35,000
Average salary % change year-on-year
+7.14% -
90% offered a salary of more than £24,000 £23,500 £22,500
10% offered a salary of more than £52,500 £50,000 £50,000
UK excluding London average salary £40,000 £38,500 £38,000
% change year-on-year
+3.89% +1.31%
2nd Line Support
North West

2nd Line Support
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Manchester region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Manchester

2nd Line Support
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Manchester region.

2nd Line Support Salary Trend in Manchester

2nd Line Support
Salary Histogram in Manchester

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the Manchester region over the 3 months to 16 April 2014.

2nd Line Support Salary Histogram in Manchester

2nd Line Support
Job Locations in Manchester

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support within the Manchester region over the 3 months to 16 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Rochdale -1 3 £35,000 +64.70%
Salford - 3 £23,000 - 1
Bolton -8 2 £25,000 +19.04% 1
Wigan +6 1 £22,000 -3.29%
2nd Line Support
North West

2nd Line Support
Top 30 Related IT Skills in Manchester

For the 6 months to 16 April 2014, IT jobs across the Manchester region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 80 (80.00%) Windows
2 60 (60.00%) Microsoft
3 54 (54.00%) Active Directory
4 42 (42.00%) MS Office
5 39 (39.00%) Windows XP
5 39 (39.00%) MS Exchange
6 38 (38.00%) SQL
7 37 (37.00%) MS Excel
7 37 (37.00%) Windows 7
8 36 (36.00%) Windows Server 2003
9 34 (34.00%) Microsoft Certification
10 33 (33.00%) ITIL
10 33 (33.00%) Windows Server 2008
11 31 (31.00%) VMware
12 26 (26.00%) LAN
12 26 (26.00%) WAN
13 24 (24.00%) Citrix
13 24 (24.00%) MCP
13 24 (24.00%) VMware Infrastructure
14 23 (23.00%) SLA
15 20 (20.00%) MCTS
16 19 (19.00%) TCP/IP
16 19 (19.00%) MCSE
16 19 (19.00%) Hyper-V
17 18 (18.00%) Wi-Fi
18 17 (17.00%) SCCM
18 17 (17.00%) SCOM
19 16 (16.00%) Service Management
19 16 (16.00%) Finance
20 15 (15.00%) Cisco

2nd Line Support
Top Related IT Skills in Manchester by Category

For the 6 months to 16 April 2014, IT jobs across the Manchester region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 39 (39.00%) MS Exchange
2 13 (13.00%) Exchange Server 2010
3 12 (12.00%) Exchange Server 2007
4 9 (9.00%) SharePoint
5 7 (7.00%) IIS
6 5 (5.00%) Exchange Server 2013
7 4 (4.00%) TPMS
8 3 (3.00%) Exchange Server 2003
9 2 (2.00%) IBM Notes
9 2 (2.00%) Tomcat
9 2 (2.00%) WebSphere
10 1 (1.00%) Blackberry Enterprise Server
10 1 (1.00%) Lync
Applications
1 42 (42.00%) MS Office
2 37 (37.00%) MS Excel
Business Applications
1 2 (2.00%) Dynamics CRM
2 1 (1.00%) Oracle iRecruitment
2 1 (1.00%) Oracle HRMS
2 1 (1.00%) Oracle Payroll
Cloud Services
1 6 (6.00%) Amazon AWS
2 1 (1.00%) Microsoft Azure
2 1 (1.00%) Office 365
Communications & Networking
1 26 (26.00%) LAN
1 26 (26.00%) WAN
2 19 (19.00%) TCP/IP
3 18 (18.00%) Wi-Fi
4 12 (12.00%) Firewall
5 10 (10.00%) Cisco Nexus
6 9 (9.00%) VPN
7 8 (8.00%) Internet
7 8 (8.00%) SAN
8 1 (1.00%) Intrusion Detection
8 1 (1.00%) Network Security
8 1 (1.00%) Wireless
8 1 (1.00%) DNS
8 1 (1.00%) VoIP
8 1 (1.00%) DHCP
8 1 (1.00%) 3G
Database & Business Intelligence
1 11 (11.00%) SQL Server
2 10 (10.00%) SQL Server 2012
2 10 (10.00%) SQL Server 2008
3 1 (1.00%) Oracle BI EE
3 1 (1.00%) Oracle Discoverer
3 1 (1.00%) Crystal Reports
General
1 16 (16.00%) Finance
2 6 (6.00%) Retail
3 5 (5.00%) Greek Language
3 5 (5.00%) Polish Language
3 5 (5.00%) Telecoms
4 1 (1.00%) Banking
4 1 (1.00%) Law
4 1 (1.00%) Legal
4 1 (1.00%) Manufacturing
4 1 (1.00%) Advertising
4 1 (1.00%) Publishing
Libraries, Frameworks & Software Standards
1 6 (6.00%) Web Services
2 3 (3.00%) LINQ
3 2 (2.00%) WebSphere MQ
3 2 (2.00%) XML
3 2 (2.00%) .NET
4 1 (1.00%) .NET Framework
4 1 (1.00%) WCF
4 1 (1.00%) ASP.NET
Miscellaneous
1 7 (7.00%) iPhone
2 2 (2.00%) iSeries
2 2 (2.00%) Blackberry
2 2 (2.00%) Statistics
3 1 (1.00%) Computer Science
3 1 (1.00%) Fat Client
3 1 (1.00%) Thin Client
3 1 (1.00%) iPad
Operating Systems
1 80 (80.00%) Windows
2 39 (39.00%) Windows XP
3 37 (37.00%) Windows 7
4 36 (36.00%) Windows Server 2003
5 33 (33.00%) Windows Server 2008
6 12 (12.00%) Windows Server 2012
7 11 (11.00%) Linux
8 10 (10.00%) Windows 8
9 7 (7.00%) Android
10 2 (2.00%) UNIX
11 1 (1.00%) Apple iOS
Processes & Methodologies
1 33 (33.00%) ITIL
2 16 (16.00%) Service Management
3 8 (8.00%) CRM
4 6 (6.00%) Change Control
5 5 (5.00%) Service Delivery
6 3 (3.00%) Problem Management
7 1 (1.00%) Incident Management
7 1 (1.00%) Mobile Device Management
Programming Languages
1 38 (38.00%) SQL
2 2 (2.00%) C#
2 2 (2.00%) Java
3 1 (1.00%) PL/SQL
3 1 (1.00%) T-SQL
3 1 (1.00%) VB
3 1 (1.00%) VB.NET
Qualifications
1 34 (34.00%) Microsoft Certification
2 24 (24.00%) MCP
3 20 (20.00%) MCTS
4 19 (19.00%) MCSE
5 13 (13.00%) MCSA
6 12 (12.00%) MCITP
6 12 (12.00%) VMware Certified Professional (VCP)
7 10 (10.00%) Citrix Certification
8 6 (6.00%) CCNA
8 6 (6.00%) Cisco Certification
8 6 (6.00%) ITIL Certification
9 5 (5.00%) CCA
9 5 (5.00%) Security Cleared
10 2 (2.00%) Degree
11 1 (1.00%) HND
11 1 (1.00%) NCDA
Quality Assurance & Compliance
1 23 (23.00%) SLA
System Software
1 54 (54.00%) Active Directory
2 24 (24.00%) VMware Infrastructure
3 19 (19.00%) Hyper-V
4 10 (10.00%) vSphere
5 2 (2.00%) VMware Server
6 1 (1.00%) Xen
6 1 (1.00%) Terminal Services
6 1 (1.00%) XenApp
6 1 (1.00%) XenServer
6 1 (1.00%) XenDesktop
Systems Management
1 17 (17.00%) SCCM
1 17 (17.00%) SCOM
2 5 (5.00%) Backup Exec
3 2 (2.00%) Systems Management Server (SMS)
Vendors
1 60 (60.00%) Microsoft
2 31 (31.00%) VMware
3 24 (24.00%) Citrix
4 15 (15.00%) Cisco
5 13 (13.00%) McAfee
6 12 (12.00%) Dell
7 10 (10.00%) NetApp
7 10 (10.00%) HP
8 8 (8.00%) Symantec
9 6 (6.00%) Avaya
10 5 (5.00%) Fujitsu
10 5 (5.00%) Sophos
11 3 (3.00%) WatchGuard
12 2 (2.00%) Lotus
12 2 (2.00%) IBM
13 1 (1.00%) Wyse
13 1 (1.00%) Oracle
13 1 (1.00%) Sun
13 1 (1.00%) Salesforce.com
13 1 (1.00%) Acronis
Cheadle, Cheshire
Avecto Ltd
Salary: Excellent
Posted: 2 hours ago
Bolton
DP Connect
Salary: £18000 - £24000 per annum + Excellent Benefits
Posted: 23 hours ago
Manchester, Lancashire
The 100 Company
Salary: £0.00 - £23000 per annum + Benefits
Posted: Yesterday
Manchester, Lancashire
Circle Recruitment
Salary: £20000 - £24000 per annum + Benefits
Posted: 4 days ago
Salford, Lancashire
Senitor Associates
Salary: £24000 per annum
Posted: 4 days ago
Manchester
Applause IT Innovation
Salary: £23000 - £25000 per annum + bens
Posted: 15 days ago