Permanent IT Jobs Contract IT Jobs
Job Type
Source

This section looks at the demand for the 2nd Line Support role in IT jobs within the Manchester region compared to all other Job Titles we currently track. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 29 August 2008 with a comparison to the same period last year.

 Second Line Support
Location
3 months to
29 Aug 2008
Same period last year
Rank138191
Rank change on same period last yearUp+53
Matching permanent IT job ads4719
As % of all UK permanent IT job ads sampled0.026 %0.008 %
As % of the category below1.003 %0.292 %
Salaries quoted4319
Average minimum salary£19,546£19,868
Average salary£20,825£21,132
% change on same period last year-1.45 %
Average maximum salary£22,104£22,395
UK excluding London average salary£25,300£25,351
% change on same period last year-0.20 %
Manchester IT Job Market, Job TitlesJob Titles
Manchester
Matching permanent IT job ads46886496
As % of all UK permanent IT job ads sampled2.560 %2.728 %
Salaries quoted39935552
Average minimum salary£33,380£36,527
Average salary£38,229£41,178
% change on same period last year-7.16 %
Average maximum salary£43,077£45,829
UK excluding London average salary£38,060£39,458
% change on same period last year-3.54 %
2nd Line Support North West2nd Line Support
North West

2nd Line Support
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing 2nd Line Support across the Manchester region as a proportion of the total demand within the Job Titles category.

Manchester 2nd Line Support Demand Trend

2nd Line Support
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Manchester region.

Manchester 2nd Line Support Salary Trend

2nd Line Support
Salary Histogram

The chart provides a salary histogram for IT jobs citing 2nd Line Support across the Manchester region over the 3 months to 29 August 2008.

Manchester 2nd Line Support Salary Histogram

2nd Line Support
Job Locations

This section looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support within the Manchester region over the 3 months to 29 August 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

LocationRank Change
on Same Period
Last Last
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
WiganUp+44£23,833-4.66 %
RochdaleNew entry-2£11,500-
AltrinchamNew entry-2£23,750-
SalfordNew entry-1£30,000-
2nd Line Support North West2nd Line Support
North West

2nd Line Support
Top 30 Related IT Skills

For the 6 months to 29 August 2008, IT jobs across the Manchester region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

172 (72.73 %)Windows
246 (46.46 %)Windows Server 2003
334 (34.34 %)TCP/IP
334 (34.34 %)Citrix
334 (34.34 %)Windows 2000
428 (28.28 %)Windows XP
526 (26.26 %)MS Excel
526 (26.26 %)Active Directory
623 (23.23 %)DNS
722 (22.22 %)Microsoft Certification
820 (20.20 %)MS Office
820 (20.20 %)McAfee Security
919 (19.19 %)Symantec
919 (19.19 %)MCSE
1016 (16.16 %)Cisco
1114 (14.14 %)MS Exchange
1114 (14.14 %)MCP
1213 (13.13 %)Microsoft
1312 (12.12 %)Windows 2000 Server
1411 (11.11 %)Windows Vista
1411 (11.11 %)SLA
1411 (11.11 %)WAN
1510 (10.10 %)LAN
1510 (10.10 %)HP
169 (9.091 %)DameWare
178 (8.081 %)CCNA
178 (8.081 %)Cisco Certification
178 (8.081 %)Windows NT
187 (7.071 %)ITIL
187 (7.071 %)Internet

2nd Line Support
Top Related IT Skills by Category

For the 6 months to 29 August 2008, IT jobs across the Manchester region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Manchester IT Job Market, Application DevelopmentApplication Development
11 (1.010 %).NET
11 (1.010 %)ASP.NET
11 (1.010 %)WebServices
11 (1.010 %)XML
11 (1.010 %)EDI
11 (1.010 %)Java RMI
11 (1.010 %)LAMP
11 (1.010 %)Application Packaging
Manchester IT Job Market, Application PlatformsApplication Platforms
114 (14.14 %)MS Exchange
23 (3.030 %)IIS
32 (2.020 %)Exchange Server 2003
41 (1.010 %)Lotus Notes
41 (1.010 %)GroupWise
41 (1.010 %)Exchange Server 5.5
41 (1.010 %)Exchange Server 2000
Manchester IT Job Market, ApplicationsApplications
126 (26.26 %)MS Excel
220 (20.20 %)MS Office
Manchester IT Job Market, Business ApplicationsBusiness Applications
11 (1.010 %)SAP R/3
11 (1.010 %)Oracle EBS
11 (1.010 %)Line 50
Manchester IT Job Market, Communications & NetworkingCommunications & Networking
134 (34.34 %)TCP/IP
223 (23.23 %)DNS
311 (11.11 %)WAN
410 (10.10 %)LAN
57 (7.071 %)Internet
66 (6.061 %)Firewall
66 (6.061 %)ADSL
75 (5.051 %)SAN
84 (4.040 %)Broadband
93 (3.030 %)BT 21CN
93 (3.030 %)LLU
102 (2.020 %)IP Telephony
102 (2.020 %)VPN
111 (1.010 %)Intranet
111 (1.010 %)SMTP
111 (1.010 %)DHCP
111 (1.010 %)Cisco IPT
111 (1.010 %)Cisco PIX
Manchester IT Job Market, Database & Business IntelligenceDatabase & Business Intelligence
15 (5.051 %)SQL Server
21 (1.010 %)Oracle Reports
21 (1.010 %)SAP BW
Manchester IT Job Market, GeneralGeneral
16 (6.061 %)Finance
25 (5.051 %)Health
33 (3.030 %)Back Office
33 (3.030 %)Telecoms
33 (3.030 %)Manufacturing
33 (3.030 %)Banking
42 (2.020 %)Pensions
51 (1.010 %)Pharmaceutical
51 (1.010 %)Retail
51 (1.010 %)Insurance
51 (1.010 %)Legal
51 (1.010 %)Construction
51 (1.010 %)Electric
51 (1.010 %)Government
Manchester IT Job Market, MiscellaneousMiscellaneous
12 (2.020 %)Blackberry
21 (1.010 %)PDA
Manchester IT Job Market, Operating SystemsOperating Systems
172 (72.73 %)Windows
246 (46.46 %)Windows Server 2003
334 (34.34 %)Windows 2000
428 (28.28 %)Windows XP
512 (12.12 %)Windows 2000 Server
611 (11.11 %)Windows Vista
78 (8.081 %)Windows NT
81 (1.010 %)Linux
81 (1.010 %)NetWare
Manchester IT Job Market, Processes & MethodologiesProcesses & Methodologies
17 (7.071 %)ITIL
23 (3.030 %)ERP
23 (3.030 %)Service Management
23 (3.030 %)Security Cleared
32 (2.020 %)SC Cleared
32 (2.020 %)Logistics
41 (1.010 %)Time Management
41 (1.010 %)Quality Management
41 (1.010 %)Workflow
41 (1.010 %)B2B
41 (1.010 %)E-Commerce
Manchester IT Job Market, Programming LanguagesProgramming Languages
16 (6.061 %)SQL
21 (1.010 %)VB.NET
21 (1.010 %)C#
Manchester IT Job Market, QualificationsQualifications
122 (22.22 %)Microsoft Certification
219 (19.19 %)MCSE
314 (14.14 %)MCP
48 (8.081 %)Cisco Certification
48 (8.081 %)CCNA
55 (5.051 %)Degree
63 (3.030 %)MCSA
72 (2.020 %)Citrix Certification
81 (1.010 %)CCEA
81 (1.010 %)MCDBA
81 (1.010 %)CCNP
81 (1.010 %)A+ Certification
Manchester IT Job Market, Quality Assurance & ComplianceQuality Assurance & Compliance
111 (11.11 %)SLA
21 (1.010 %)BS7799
Manchester IT Job Market, System SoftwareSystem Software
126 (26.26 %)Active Directory
27 (7.071 %)Backup Exec
34 (4.040 %)VMware Infrastructure
43 (3.030 %)Terminal Services
52 (2.020 %)Citrix Presentation Server
61 (1.010 %)ISA Server
61 (1.010 %)MetaFrame
Manchester IT Job Market, Systems ManagementSystems Management
19 (9.091 %)DameWare
25 (5.051 %)ServiceCenter
34 (4.040 %)Norton AntiVirus
41 (1.010 %)OpenView
41 (1.010 %)OVSD
Manchester IT Job Market, VendorsVendors
134 (34.34 %)Citrix
220 (20.20 %)McAfee Security
319 (19.19 %)Symantec
416 (16.16 %)Cisco
513 (13.13 %)Microsoft
610 (10.10 %)HP
76 (6.061 %)VMware
76 (6.061 %)SAP
85 (5.051 %)Dell
93 (3.030 %)PeopleSoft
93 (3.030 %)BT
93 (3.030 %)Remedy
93 (3.030 %)Baan
93 (3.030 %)JD Edwards
101 (1.010 %)Sage
101 (1.010 %)WatchGuard
101 (1.010 %)Oracle
101 (1.010 %)Novell
101 (1.010 %)Lotus