The statistics below represent IT jobs advertised across the Manchester region that had 2nd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 24 July 2016 with a comparison to same period over 2 years.

3 months to
24 Jul 2016
Same period 2015 Same period 2014
Second Line Support
Rank 166 142 148
Rank change year-on-year
-24 +6
Permanent jobs requiring a 2nd Line Support 27 48 40
As % of all permanent IT jobs located in Manchester 0.75% 1.34% 1.02%
As % of the Job Titles category 0.77% 1.39% 1.06%
Number of salaries quoted 24 43 37
Median salary £20,750 £25,000 £23,500
Median salary % change year-on-year
-17.00% +6.38%
90% offered a salary of more than £19,150 £21,600 £19,500
10% offered a salary of more than £34,250 £27,900 £30,000
UK excluding London median salary £25,500 £25,000 £25,000
% change year-on-year
+2.00% -
2nd Line Support
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Manchester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Manchester
Permanent IT job ads with a match in the
Job Titles category
3507 3465 3786
As % of all permanent IT jobs located in Manchester 97.61% 96.73% 96.85%
Number of salaries quoted 2984 2872 3076
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year
- +6.66%
90% offered a salary of more than £25,000 £25,000 £22,000
10% offered a salary of more than £60,000 £54,000 £55,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

2nd Line Support
Jobs Demand Trend in Manchester

The demand trend of job ads across the Manchester region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in Manchester

2nd Line Support
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Manchester region.

2nd Line Support Salary Trend in Manchester

2nd Line Support
Salary Histogram in Manchester

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the Manchester region over the 3 months to 24 July 2016.

2nd Line Support Salary Histogram in Manchester

2nd Line Support
Job Locations in Manchester

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the Manchester region over the 3 months to 24 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Rochdale +6 10 £19,500 -56.66% 1
Stockport -8 3 £22,500 - 1
Altrincham - 2 £17,500 - 1
Bury - 2 £24,500 -
Cheadle +7 1 £23,000 -5.15% 1
Wigan 0 1 £20,500 +7.89%
Sale -1 1 £25,000 +25.00%
Bolton -11 1 - -
Oldham - 1 £32,500 -
2nd Line Support
North West

2nd Line Support Skill Set
Top 30 Related IT Skills in Manchester

For the 6 months to 24 July 2016, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Manchester region featuring 2nd Line Support in the job title.

1 43 (68.25%) Active Directory
2 41 (65.08%) Windows
3 39 (61.90%) Microsoft
4 22 (34.92%) MS Exchange
4 22 (34.92%) Windows 7
5 21 (33.33%) ITIL
6 20 (31.75%) MS Office
7 17 (26.98%) Windows Server
8 15 (23.81%) MS Excel
9 13 (20.63%) Internet
10 12 (19.05%) VoIP
10 12 (19.05%) TCP/IP
11 11 (17.46%) Cisco
11 11 (17.46%) Windows Server 2008
11 11 (17.46%) Analytical Skills
12 9 (14.29%) ADSL
12 9 (14.29%) Broadband
12 9 (14.29%) Firewall
12 9 (14.29%) Mentoring
13 8 (12.70%) LAN
13 8 (12.70%) Terminal Services
14 7 (11.11%) Citrix
14 7 (11.11%) DHCP
14 7 (11.11%) DNS
14 7 (11.11%) SLA
14 7 (11.11%) CMDB
15 6 (9.52%) Coaching
15 6 (9.52%) Exchange Server 2013
15 6 (9.52%) Windows Server 2012
15 6 (9.52%) Exchange Server 2010

2nd Line Support Skill Set
Top Related IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 22 (34.92%) MS Exchange
2 6 (9.52%) Exchange Server 2010
2 6 (9.52%) Exchange Server 2013
3 3 (4.76%) Exchange Server 2007
4 2 (3.17%) IIS
4 2 (3.17%) SharePoint
5 1 (1.59%) CMS
5 1 (1.59%) SharePoint 2013
5 1 (1.59%) Skype for Business
5 1 (1.59%) WordPress
Applications
1 20 (31.75%) MS Office
2 15 (23.81%) MS Excel
Business Applications
1 1 (1.59%) assyst
Cloud Services
1 4 (6.35%) Office 365
2 2 (3.17%) Google Apps
Communications & Networking
1 13 (20.63%) Internet
2 12 (19.05%) TCP/IP
2 12 (19.05%) VoIP
3 9 (14.29%) ADSL
3 9 (14.29%) Broadband
3 9 (14.29%) Firewall
4 8 (12.70%) LAN
5 7 (11.11%) DHCP
5 7 (11.11%) DNS
6 6 (9.52%) VPN
7 4 (6.35%) BGP
7 4 (6.35%) Intrusion Detection
7 4 (6.35%) IPsec
7 4 (6.35%) WAN
8 3 (4.76%) Remote Desktop
8 3 (4.76%) SAN
8 3 (4.76%) Wi-Fi
9 2 (3.17%) Ethernet
9 2 (3.17%) FTP
9 2 (3.17%) IPv4
Database & Business Intelligence
1 3 (4.76%) SQL Server
2 1 (1.59%) Relational Database
General
1 5 (7.94%) Legal
2 4 (6.35%) Finance
3 3 (4.76%) Retail
4 1 (1.59%) Advertising
4 1 (1.59%) Law
4 1 (1.59%) Manufacturing
4 1 (1.59%) Music Industry
Libraries, Frameworks & Software Standards
1 2 (3.17%) HTML
Miscellaneous
1 11 (17.46%) Analytical Skills
2 7 (11.11%) CMDB
3 2 (3.17%) Blackberry
3 2 (3.17%) Driving Licence
3 2 (3.17%) iPad
3 2 (3.17%) Replication
4 1 (1.59%) Fat Client
4 1 (1.59%) Mobile Computing
4 1 (1.59%) Thin Client
Operating Systems
1 41 (65.08%) Windows
2 22 (34.92%) Windows 7
3 17 (26.98%) Windows Server
4 11 (17.46%) Windows Server 2008
5 6 (9.52%) Windows Server 2012
6 5 (7.94%) Windows 8
7 4 (6.35%) Linux
8 3 (4.76%) Android
9 2 (3.17%) AIX
9 2 (3.17%) Mac OS X
9 2 (3.17%) Windows 10
9 2 (3.17%) Windows Server 2003
9 2 (3.17%) Windows XP
10 1 (1.59%) CentOS
10 1 (1.59%) Ubuntu
10 1 (1.59%) Unix
10 1 (1.59%) Windows Phone
Processes & Methodologies
1 21 (33.33%) ITIL
2 9 (14.29%) Mentoring
3 6 (9.52%) Coaching
3 6 (9.52%) Service Management
4 5 (7.94%) Incident Management
5 4 (6.35%) Change Control
5 4 (6.35%) Kalman Filter
5 4 (6.35%) Patch Management
6 2 (3.17%) Disaster Recovery
6 2 (3.17%) Network Monitoring
7 1 (1.59%) Agile Software Development
7 1 (1.59%) Business Continuity
7 1 (1.59%) Change Management
7 1 (1.59%) Data Management
7 1 (1.59%) Document Management
7 1 (1.59%) ITSM
7 1 (1.59%) Problem Management
7 1 (1.59%) Project Planning
7 1 (1.59%) Service Delivery
7 1 (1.59%) Time Management
Programming Languages
1 2 (3.17%) PowerShell
2 1 (1.59%) Java
2 1 (1.59%) JavaScript
2 1 (1.59%) Perl
2 1 (1.59%) SQL
Qualifications
1 6 (9.52%) Microsoft Certification
2 5 (7.94%) MCSA
3 4 (6.35%) MCP
4 3 (4.76%) CCNA
4 3 (4.76%) Cisco Certification
4 3 (4.76%) MCITP
4 3 (4.76%) MCSE
4 3 (4.76%) MCTS
5 1 (1.59%) DBS Check
5 1 (1.59%) Degree
Quality Assurance & Compliance
1 7 (11.11%) SLA
System Software
1 43 (68.25%) Active Directory
2 8 (12.70%) Terminal Services
3 4 (6.35%) VMware Infrastructure
4 3 (4.76%) Hyper-V
5 2 (3.17%) XenDesktop
6 1 (1.59%) Virtual Machines
6 1 (1.59%) Virtual Servers
6 1 (1.59%) XenApp
Systems Management
1 4 (6.35%) FortiGate
2 1 (1.59%) AirWatch
2 1 (1.59%) Backup Exec
2 1 (1.59%) DameWare
2 1 (1.59%) Nagios
Vendors
1 39 (61.90%) Microsoft
2 11 (17.46%) Cisco
3 7 (11.11%) Citrix
4 5 (7.94%) VMware
5 3 (4.76%) NetApp
6 2 (3.17%) Dell
6 2 (3.17%) Fortinet
6 2 (3.17%) Google
6 2 (3.17%) ServiceNow
6 2 (3.17%) Veeam
7 1 (1.59%) Apple
7 1 (1.59%) Draytek
7 1 (1.59%) HP
7 1 (1.59%) IBM
7 1 (1.59%) MobileIron
7 1 (1.59%) NETGEAR
7 1 (1.59%) NetIQ
7 1 (1.59%) Red Hat
7 1 (1.59%) Sage
7 1 (1.59%) Symantec
Manchester, Lancashire
Integrity IT Solutions
Salary: From £15,000 to £20,000 per annum
Posted: 2 days ago
Manchester, Lancashire
Senitor Associates
Salary: £24000 per annum + pension, bonus, 28 days holiday
Posted: 4 days ago
Manchester, Lancashire
Senitor Associates
Salary: £22000 - £25000 per annum + Outstanding benefits package
Posted: 3 days ago
Manchester, Lancashire
Oscar
Salary: £22000 - £24000 per annum + benefits
Posted: 5 days ago
Manchester, Cheshire, Altrincham, Stockport,...
Actis Recruitment Ltd
Salary: to £25,000
Posted: 25 days ago
Manchester, Cheshire, Altrincham, Stockport,...
Actis Recruitment Ltd
Salary: to £25,000
Posted: 25 days ago
Manchester, Cheshire, Altrincham, Stockport,...
Actis Recruitment Ltd
Salary: to £25,000
Posted: 25 days ago
Rochdale, Lancashire
Zen Internet Ltd
Salary: From £18,500 to £20,500 per annum depending on experience + benefits
Posted: 16 days ago