The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Manchester region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 5 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 May 2015
Same period 2014 Same period 2013
Second Line Support
Rank 145 129 176
Rank change year-on-year
-16 +47
Permanent jobs requiring a 2nd Line Support 37 56 23
As % of all permanent IT jobs located in Manchester 1.04% 1.42% 0.55%
As % of the Job Titles category 1.09% 1.49% 0.58%
Number of salaries quoted 31 47 21
Average salary £23,500 £23,000 £21,000
Average salary % change year-on-year
+2.17% +9.52%
90% offered a salary of more than £20,500 £19,800 £19,000
10% offered a salary of more than £28,000 £26,900 £24,500
UK excluding London average salary £25,000 £24,000 £25,000
% change year-on-year
+4.16% -4.00%
2nd Line Support
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Manchester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Manchester
Permanent IT job ads with a match in the
Job Titles category
3388 3749 3957
As % of all permanent IT jobs located in Manchester 95.63% 94.98% 95.42%
Number of salaries quoted 2767 3103 3409
Average salary £40,000 £37,500 £35,000
Average salary % change year-on-year
+6.66% +7.14%
90% offered a salary of more than £25,000 £24,000 £23,500
10% offered a salary of more than £55,000 £50,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

2nd Line Support
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Manchester region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Manchester

2nd Line Support
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Manchester region.

2nd Line Support Salary Trend in Manchester

2nd Line Support
Salary Histogram in Manchester

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the Manchester region over the 3 months to 5 May 2015.

2nd Line Support Salary Histogram in Manchester

2nd Line Support
Job Locations in Manchester

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support within the Manchester region over the 3 months to 5 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Salford -1 1 - -
Stockport - 1 £20,500 - 1
Altrincham - 1 £20,500 -
Oldham - 1 - -
Sale - 1 £20,000 -
2nd Line Support
North West

2nd Line Support
Top 30 Related IT Skills in Manchester

For the 6 months to 5 May 2015, IT jobs across the Manchester region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 75 (81.52%) Windows
2 64 (69.57%) Microsoft
3 63 (68.48%) Active Directory
4 43 (46.74%) LAN
5 39 (42.39%) MS Exchange
6 32 (34.78%) WAN
6 32 (34.78%) Windows 7
7 30 (32.61%) Cisco
8 29 (31.52%) ITIL
8 29 (31.52%) VMware
8 29 (31.52%) Exchange Server 2010
9 27 (29.35%) MS Excel
9 27 (29.35%) Citrix
10 26 (28.26%) DNS
10 26 (28.26%) SQL Server
10 26 (28.26%) Windows Server 2008
10 26 (28.26%) Windows Server 2012
11 25 (27.17%) VMware Infrastructure
11 25 (27.17%) DHCP
12 24 (26.09%) Microsoft Certification
12 24 (26.09%) Firewall
13 21 (22.83%) Finance
14 19 (20.65%) MS Office
15 18 (19.57%) Windows XP
15 18 (19.57%) TCP/IP
15 18 (19.57%) Hyper-V
16 17 (18.48%) Incident Management
17 16 (17.39%) Windows 8
17 16 (17.39%) SAN
17 16 (17.39%) Wi-Fi

2nd Line Support
Top Related IT Skills in Manchester by Category

For the 6 months to 5 May 2015, IT jobs across the Manchester region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 39 (42.39%) MS Exchange
2 29 (31.52%) Exchange Server 2010
3 14 (15.22%) Exchange Server 2013
4 12 (13.04%) Exchange Server 2007
5 8 (8.70%) SharePoint 2013
5 8 (8.70%) SharePoint
6 7 (7.61%) Exchange Server 2003
7 6 (6.52%) IIS
8 3 (3.26%) Apache
8 3 (3.26%) CMS
9 2 (2.17%) Drupal
9 2 (2.17%) WordPress
9 2 (2.17%) nginx
9 2 (2.17%) Moodle
10 1 (1.09%) SharePoint 2010
10 1 (1.09%) Lync
10 1 (1.09%) Site Server
10 1 (1.09%) Tomcat
10 1 (1.09%) JBoss
Applications
1 27 (29.35%) MS Excel
2 19 (20.65%) MS Office
3 5 (5.43%) PowerPivot
4 1 (1.09%) Acrobat
Business Applications
1 2 (2.17%) Dynamics AX
2 1 (1.09%) Magento
2 1 (1.09%) SAP Oil and Gas
Cloud Services
1 10 (10.87%) Office 365
2 5 (5.43%) Mimecast
Communications & Networking
1 43 (46.74%) LAN
2 32 (34.78%) WAN
3 26 (28.26%) DNS
4 25 (27.17%) DHCP
5 24 (26.09%) Firewall
6 18 (19.57%) TCP/IP
7 16 (17.39%) SAN
7 16 (17.39%) Wi-Fi
8 15 (16.30%) VPN
9 12 (13.04%) MPLS
10 11 (11.96%) IPv4
11 10 (10.87%) VoIP
11 10 (10.87%) Cisco IOS
12 9 (9.78%) Wireless
13 8 (8.70%) Ethernet
14 6 (6.52%) VLAN
15 3 (3.26%) Network Security
16 2 (2.17%) IP Telephony
16 2 (2.17%) Internet
17 1 (1.09%) Extranet
Database & Business Intelligence
1 26 (28.26%) SQL Server
2 7 (7.61%) Crystal Reports
2 7 (7.61%) SQL Server Integration Services
3 5 (5.43%) SQL Server 2008
3 5 (5.43%) SQL Server 2012
4 3 (3.26%) MySQL
5 2 (2.17%) Relational Database
6 1 (1.09%) RDBMS
6 1 (1.09%) PostgreSQL
Development Applications
1 5 (5.43%) Visual Studio
General
1 21 (22.83%) Finance
2 5 (5.43%) Legal
3 4 (4.35%) Advertising
3 4 (4.35%) Law
4 3 (3.26%) Telecoms
5 1 (1.09%) Front Office
5 1 (1.09%) Electronics
5 1 (1.09%) Retail
5 1 (1.09%) Marketing
5 1 (1.09%) Manufacturing
Libraries, Frameworks & Software Standards
1 2 (2.17%) .NET
2 1 (1.09%) COM
Miscellaneous
1 11 (11.96%) Management Information System
2 7 (7.61%) Replication
2 7 (7.61%) Blackberry
3 6 (6.52%) iPhone
3 6 (6.52%) Analytical Skills
4 5 (5.43%) iPad
5 4 (4.35%) Fat Client
5 4 (4.35%) Thin Client
6 2 (2.17%) Computer Science
6 2 (2.17%) Open Source
7 1 (1.09%) CMDB
7 1 (1.09%) EPoS
7 1 (1.09%) DTV
Operating Systems
1 75 (81.52%) Windows
2 32 (34.78%) Windows 7
3 26 (28.26%) Windows Server 2008
3 26 (28.26%) Windows Server 2012
4 18 (19.57%) Windows XP
5 16 (17.39%) Windows 8
6 13 (14.13%) Windows Server 2003
7 10 (10.87%) Android
8 5 (5.43%) Mac OS X
9 3 (3.26%) Windows Vista
10 2 (2.17%) Linux
11 1 (1.09%) NetWare
11 1 (1.09%) Red Hat Enterprise Linux
Processes & Methodologies
1 29 (31.52%) ITIL
2 17 (18.48%) Incident Management
3 9 (9.78%) Service Management
4 7 (7.61%) Kalman Filter
5 6 (6.52%) Line Management
6 5 (5.43%) Time Management
6 5 (5.43%) Disaster Recovery
6 5 (5.43%) ERP
6 5 (5.43%) Validation
6 5 (5.43%) Agile Software Development
7 4 (4.35%) E-Commerce
7 4 (4.35%) Problem Management
8 3 (3.26%) Demand Management
8 3 (3.26%) Software Distribution
8 3 (3.26%) Asset Management
8 3 (3.26%) Information Security
9 2 (2.17%) Migration
9 2 (2.17%) Change Management
10 1 (1.09%) ITSM
10 1 (1.09%) Business Intelligence
Programming Languages
1 11 (11.96%) SQL
2 8 (8.70%) PowerShell
3 6 (6.52%) T-SQL
4 5 (5.43%) C
5 3 (3.26%) PHP
6 1 (1.09%) PL/SQL
6 1 (1.09%) C#
6 1 (1.09%) Java
6 1 (1.09%) Bash Shell
Qualifications
1 24 (26.09%) Microsoft Certification
2 14 (15.22%) MCP
3 12 (13.04%) MCTS
4 11 (11.96%) CCNA
4 11 (11.96%) Cisco Certification
5 10 (10.87%) MCITP
6 7 (7.61%) VMware Certified Professional (VCP)
6 7 (7.61%) MCSA
7 6 (6.52%) CCA
7 6 (6.52%) Citrix Certification
7 6 (6.52%) MCSE
7 6 (6.52%) NCDA
8 5 (5.43%) Degree
9 4 (4.35%) MCDST
10 1 (1.09%) ITIL Certification
10 1 (1.09%) MOS
Quality Assurance & Compliance
1 9 (9.78%) SLA
2 2 (2.17%) QA
System Software
1 63 (68.48%) Active Directory
2 25 (27.17%) VMware Infrastructure
3 18 (19.57%) Hyper-V
4 13 (14.13%) XenDesktop
5 11 (11.96%) vSphere
6 6 (6.52%) XenApp
7 5 (5.43%) XenServer
8 1 (1.09%) Firmware
Systems Management
1 10 (10.87%) SCCM
2 7 (7.61%) WSUS
3 5 (5.43%) WMI
4 4 (4.35%) SCOM
5 1 (1.09%) Hyperic
5 1 (1.09%) SCDPM
5 1 (1.09%) Backup Exec
Vendors
1 64 (69.57%) Microsoft
2 30 (32.61%) Cisco
3 29 (31.52%) VMware
4 27 (29.35%) Citrix
5 14 (15.22%) NetApp
6 13 (14.13%) Dell
7 8 (8.70%) Avaya
7 8 (8.70%) Sophos
8 5 (5.43%) EMC
8 5 (5.43%) HP
8 5 (5.43%) WatchGuard
8 5 (5.43%) McAfee
9 4 (4.35%) Symantec
10 3 (3.26%) TOWER Software
11 2 (2.17%) Apple
11 2 (2.17%) Adobe
11 2 (2.17%) Oracle
11 2 (2.17%) Veeam
12 1 (1.09%) ServiceNow
12 1 (1.09%) SAP
Stockport, Cheshire
Saxon Recruitment Solutions
Salary: £20000 - £24000 per annum + Bonus & Benefits
Posted: 3 days ago
Wigan, Lancashire
Senitor Associates
Salary: £18000 - £20000 per annum
Posted: 4 days ago
Manchester, Lancashire
NCC Group
Posted: 6 days ago
Rochdale, Lancashire
Zen Internet Ltd
Salary: From £18,000 to £20,000 per annum depending on experience + benefits
Posted: 20 days ago
Greater Manchester
Hays IT - Uk Posting account
Salary: £18000.00 - £21000.00 per annum
Posted: 22 days ago