The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Bournemouth region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Service Desk Analyst
Rank 54 52 -
Rank change year-on-year
-2 -
Permanent jobs requiring a Service Desk Analyst 12 5 0
As % of all permanent IT jobs located in Bournemouth 2.74% 1.37% -
As % of the Job Titles category 2.86% 1.42% -
Number of salaries quoted 9 1 0
Average salary £21,000 £23,500 -
Average salary % change year-on-year
-10.63% -
UK excluding London average salary £21,500 £20,500 £21,500
% change year-on-year
+4.87% -4.65%
Service Desk Analyst
Dorset

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Bournemouth region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Bournemouth
Permanent IT job ads with a match in the
Job Titles category
419 353 247
As % of all permanent IT jobs located in Bournemouth 95.66% 96.71% 93.56%
Number of salaries quoted 318 292 177
Average salary £37,500 £35,000 £34,250
Average salary % change year-on-year
+7.14% +2.18%
90% offered a salary of more than £21,250 £23,500 £25,000
10% offered a salary of more than £65,000 £50,000 £50,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Service Desk Analyst
Jobs Demand Trend in Bournemouth

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Bournemouth region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Bournemouth

Service Desk Analyst
Salary Trend in Bournemouth

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Bournemouth region.

Service Desk Analyst Salary Trend in Bournemouth

Service Desk Analyst
Top 30 Related IT Skills in Bournemouth

For the 6 months to 19 September 2014, IT jobs across the Bournemouth region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 19 (95.00%) Windows
2 17 (85.00%) Microsoft
3 12 (60.00%) ITIL
4 11 (55.00%) MS Office
5 9 (45.00%) Active Directory
5 9 (45.00%) TCP/IP
6 8 (40.00%) Microsoft Certification
6 8 (40.00%) MCSA
6 8 (40.00%) MCP
6 8 (40.00%) Windows 7
7 7 (35.00%) DNS
7 7 (35.00%) DHCP
7 7 (35.00%) Intranet
7 7 (35.00%) Problem Management
8 6 (30.00%) Degree
8 6 (30.00%) Remedy
8 6 (30.00%) Windows 8
8 6 (30.00%) ServiceNow
9 5 (25.00%) Firewall
9 5 (25.00%) ITIL Certification
10 4 (20.00%) MS Exchange
11 2 (10.00%) MS Excel
11 2 (10.00%) MCSE
11 2 (10.00%) A+ Certification
11 2 (10.00%) SLA
11 2 (10.00%) Citrix
11 2 (10.00%) Network+ Certification
11 2 (10.00%) Sophos
11 2 (10.00%) Windows Server 2003
11 2 (10.00%) Windows Server 2008

Service Desk Analyst
Top Related IT Skills in Bournemouth by Category

For the 6 months to 19 September 2014, IT jobs across the Bournemouth region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (20.00%) MS Exchange
2 2 (10.00%) Exchange Server 2003
2 2 (10.00%) Exchange Server 2010
Applications
1 11 (55.00%) MS Office
2 2 (10.00%) MS Excel
Communications & Networking
1 9 (45.00%) TCP/IP
2 7 (35.00%) DNS
2 7 (35.00%) Intranet
2 7 (35.00%) DHCP
3 5 (25.00%) Firewall
4 2 (10.00%) IP Telephony
Miscellaneous
1 1 (5.00%) Handset
Operating Systems
1 19 (95.00%) Windows
2 8 (40.00%) Windows 7
3 6 (30.00%) Windows 8
4 2 (10.00%) Windows Server 2012
4 2 (10.00%) Windows Server 2008
4 2 (10.00%) Windows Server 2003
5 1 (5.00%) Android
5 1 (5.00%) Apple iOS
5 1 (5.00%) Windows Phone
Processes & Methodologies
1 12 (60.00%) ITIL
2 7 (35.00%) Problem Management
3 2 (10.00%) Root Cause Analysis
3 2 (10.00%) Network Monitoring
3 2 (10.00%) Asset Management
3 2 (10.00%) Incident Management
Programming Languages
1 2 (10.00%) PowerShell
Qualifications
1 8 (40.00%) MCP
1 8 (40.00%) MCSA
1 8 (40.00%) Microsoft Certification
2 6 (30.00%) Degree
3 5 (25.00%) ITIL Certification
4 2 (10.00%) Network+ Certification
4 2 (10.00%) MCITP
4 2 (10.00%) A+ Certification
4 2 (10.00%) MCSE
Quality Assurance & Compliance
1 2 (10.00%) SLA
System Software
1 9 (45.00%) Active Directory
Vendors
1 17 (85.00%) Microsoft
2 6 (30.00%) Remedy
2 6 (30.00%) ServiceNow
3 2 (10.00%) Sophos
3 2 (10.00%) Citrix
4 1 (5.00%) Apple
Bournemouth, Dorset
PruHealth
Salary: From £18,000 to £19,000 per annum
Posted: 15 days ago