The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Bournemouth region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 29 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 May 2015
Same period 2014 Same period 2013
Service Desk Analyst
Rank 60 54 44
Rank change year-on-year
-6 -10
Permanent jobs requiring a Service Desk Analyst 3 8 4
As % of all permanent IT jobs located in Bournemouth 0.74% 2.10% 1.29%
As % of the Job Titles category 0.77% 2.11% 1.36%
Number of salaries quoted 3 8 4
Average salary £18,000 £21,500 £17,000
Average salary % change year-on-year
-16.27% +26.47%
UK excluding London average salary £22,000 £21,250 £21,000
% change year-on-year
+3.52% +1.19%
Service Desk Analyst
Dorset

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Bournemouth region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Bournemouth
Permanent IT job ads with a match in the
Job Titles category
392 380 295
As % of all permanent IT jobs located in Bournemouth 96.31% 99.74% 95.47%
Number of salaries quoted 315 285 258
Average salary £35,000 £37,500 £36,250
Average salary % change year-on-year
-6.66% +3.44%
90% offered a salary of more than £22,000 £27,500 £21,500
10% offered a salary of more than £47,500 £52,500 £53,200
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Analyst
Jobs Demand Trend in Bournemouth

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Bournemouth region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Bournemouth

Service Desk Analyst
Salary Trend in Bournemouth

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Bournemouth region.

Service Desk Analyst Salary Trend in Bournemouth

Service Desk Analyst
Top 28 Related IT Skills in Bournemouth

For the 6 months to 29 May 2015, IT jobs across the Bournemouth region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 5 (83.33%) ITIL
2 4 (66.67%) Windows
3 3 (50.00%) MS Excel
3 3 (50.00%) Microsoft
4 2 (33.33%) Active Directory
4 2 (33.33%) C
4 2 (33.33%) SLA
4 2 (33.33%) Incident Management
4 2 (33.33%) PRINCE2
4 2 (33.33%) ITIL V2
5 1 (16.67%) Windows 7
5 1 (16.67%) Cisco
5 1 (16.67%) IBM
5 1 (16.67%) Service Management
5 1 (16.67%) Change Management
5 1 (16.67%) Telecoms
5 1 (16.67%) MCDST
5 1 (16.67%) MS Office
5 1 (16.67%) Web Services
5 1 (16.67%) MCP
5 1 (16.67%) Windows XP
5 1 (16.67%) IBM Notes
5 1 (16.67%) Citrix
5 1 (16.67%) Microsoft Certification
5 1 (16.67%) Lotus
5 1 (16.67%) Windows Server 2003
5 1 (16.67%) Internet
5 1 (16.67%) Benchmarking

Service Desk Analyst
Top Related IT Skills in Bournemouth by Category

For the 6 months to 29 May 2015, IT jobs across the Bournemouth region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (16.67%) IBM Notes
Applications
1 3 (50.00%) MS Excel
2 1 (16.67%) MS Office
Communications & Networking
1 1 (16.67%) Internet
General
1 1 (16.67%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (16.67%) Web Services
Operating Systems
1 4 (66.67%) Windows
2 1 (16.67%) Windows 7
2 1 (16.67%) Windows XP
2 1 (16.67%) Windows Server 2003
Processes & Methodologies
1 5 (83.33%) ITIL
2 2 (33.33%) Incident Management
2 2 (33.33%) PRINCE2
2 2 (33.33%) ITIL V2
3 1 (16.67%) Service Management
3 1 (16.67%) Change Management
3 1 (16.67%) Benchmarking
Programming Languages
1 2 (33.33%) C
Qualifications
1 1 (16.67%) MCDST
1 1 (16.67%) MCP
1 1 (16.67%) Microsoft Certification
Quality Assurance & Compliance
1 2 (33.33%) SLA
System Software
1 2 (33.33%) Active Directory
Vendors
1 3 (50.00%) Microsoft
2 1 (16.67%) Cisco
2 1 (16.67%) IBM
2 1 (16.67%) Citrix
2 1 (16.67%) Lotus