The table below looks at the statistics for CRM skills in IT jobs advertised for the Bracknell region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 27 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Mar 2015
Same period 2014 Same period 2013
Customer Relationship Management (CRM)
Rank 42 48 69
Rank change year-on-year
+6 +21
Permanent jobs citing CRM 25 14 10
As % of all permanent IT jobs located in Bracknell 4.69% 3.06% 1.82%
As % of the Processes & Methodologies category 5.43% 3.81% 2.17%
Number of salaries quoted 9 3 6
Average salary £67,500 £39,000 £27,000
Average salary % change year-on-year
+73.07% +44.44%
90% offered a salary of more than £44,500 £24,600 £21,000
10% offered a salary of more than £69,500 £87,800 £52,500
UK excluding London average salary £45,000 £45,000 £43,500
% change year-on-year
- +3.44%
CRM
Berkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Bracknell region.

Processes & Methodologies Category
Bracknell
Permanent IT job ads with a match in the
Processes & Methodologies category
460 367 461
As % of all permanent IT jobs located in Bracknell 86.30% 80.31% 84.12%
Number of salaries quoted 301 222 210
Average salary £52,500 £45,000 £47,000
Average salary % change year-on-year
+16.66% -4.25%
90% offered a salary of more than £35,000 £30,750 £32,500
10% offered a salary of more than £67,500 £57,500 £60,000
UK excluding London average salary £43,275 £42,500 £40,000
% change year-on-year
+1.82% +6.25%

CRM
Jobs Demand Trend in Bracknell

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the Bracknell region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Bracknell

CRM
Salary Trend in Bracknell

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Bracknell region.

CRM Salary Trend in Bracknell

CRM
Salary Histogram in Bracknell

This chart provides a salary histogram for IT jobs citing CRM across the Bracknell region over the 3 months to 27 March 2015.

CRM Salary Histogram in Bracknell

CRM
Top 30 Related IT Skills in Bracknell

For the 6 months to 27 March 2015, IT jobs across the Bracknell region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 39 (79.59%) Telecoms
2 27 (55.10%) Billing
3 18 (36.73%) Finance
4 17 (34.69%) Business Analysis
5 16 (32.65%) Service Management
5 16 (32.65%) Change Management
6 15 (30.61%) GAP Analysis
6 15 (30.61%) UML
6 15 (30.61%) MS Visio
6 15 (30.61%) Data Mining
6 15 (30.61%) Use Case
6 15 (30.61%) Business Transformation
7 11 (22.45%) Project Management
8 9 (18.37%) PRINCE2
9 8 (16.33%) ITIL
9 8 (16.33%) PMP
9 8 (16.33%) PMI Certification
9 8 (16.33%) Continuous Improvement
9 8 (16.33%) Cloud Computing
10 7 (14.29%) ISO/IEC 27001
11 6 (12.24%) Risk Management
11 6 (12.24%) Time Management
12 5 (10.20%) Degree
12 5 (10.20%) Marketing
12 5 (10.20%) CISSP
12 5 (10.20%) ISO 9001
13 4 (8.16%) Service Delivery
13 4 (8.16%) CESG
13 4 (8.16%) Security Architecture
13 4 (8.16%) 4G

CRM
Top Related IT Skills in Bracknell by Category

For the 6 months to 27 March 2015, IT jobs across the Bracknell region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 2 (4.08%) IIS
Applications
1 15 (30.61%) MS Visio
2 1 (2.04%) MS Excel
Cloud Services
1 8 (16.33%) Cloud Computing
2 1 (2.04%) SaaS
Communications & Networking
1 4 (8.16%) 4G
2 3 (6.12%) Broadband
2 3 (6.12%) Wireless
3 1 (2.04%) 2G
3 1 (2.04%) IP Telephony
3 1 (2.04%) Network Security
3 1 (2.04%) LTE
3 1 (2.04%) SMS
3 1 (2.04%) 3G
3 1 (2.04%) MPLS
3 1 (2.04%) SS7
Database & Business Intelligence
1 15 (30.61%) Data Mining
General
1 39 (79.59%) Telecoms
2 27 (55.10%) Billing
3 18 (36.73%) Finance
4 5 (10.20%) Marketing
5 2 (4.08%) Automotive
5 2 (4.08%) Legal
6 1 (2.04%) Manufacturing
Job Titles
1 20 (40.82%) Analyst
2 17 (34.69%) Business Analyst
3 8 (16.33%) Senior Manager
3 8 (16.33%) Bid Manager
4 5 (10.20%) Account Manager
5 3 (6.12%) Coordinator
5 3 (6.12%) Architect
5 3 (6.12%) Enterprise Account Manager
6 2 (4.08%) Project Manager
6 2 (4.08%) Consultant
6 2 (4.08%) Security Consultant
6 2 (4.08%) IT Business Analyst
6 2 (4.08%) Compliance Manager
6 2 (4.08%) Telecoms Project Manager
6 2 (4.08%) BSS Architect
7 1 (2.04%) Security Manager
7 1 (2.04%) Senior Analyst
7 1 (2.04%) Enterprise Architect
7 1 (2.04%) Solutions Architect
7 1 (2.04%) Test Analyst
Libraries, Frameworks & Software Standards
1 1 (2.04%) SOAP
1 1 (2.04%) Web Services
1 1 (2.04%) XML
1 1 (2.04%) Middleware
1 1 (2.04%) JSON
1 1 (2.04%) REST
Miscellaneous
1 4 (8.16%) CESG
2 3 (6.12%) CESG CLAS
2 3 (6.12%) RMADS
3 1 (2.04%) Enterprise Software
Operating Systems
1 3 (6.12%) UNIX
1 3 (6.12%) Windows
1 3 (6.12%) Solaris
1 3 (6.12%) Windows NT
1 3 (6.12%) Windows XP
1 3 (6.12%) Windows Server 2003
Processes & Methodologies
1 17 (34.69%) Business Analysis
2 16 (32.65%) Service Management
2 16 (32.65%) Change Management
3 15 (30.61%) GAP Analysis
3 15 (30.61%) UML
3 15 (30.61%) Use Case
3 15 (30.61%) Business Transformation
4 11 (22.45%) Project Management
5 9 (18.37%) PRINCE2
6 8 (16.33%) ITIL
6 8 (16.33%) Continuous Improvement
7 6 (12.24%) Time Management
7 6 (12.24%) Risk Management
8 4 (8.16%) Service Delivery
8 4 (8.16%) Information Assurance
8 4 (8.16%) Security Architecture
9 3 (6.12%) Product Management
9 3 (6.12%) Performance Management
10 2 (4.08%) Fault Management
10 2 (4.08%) Knowledge Management
Programming Languages
1 1 (2.04%) C#
1 1 (2.04%) Java
1 1 (2.04%) JavaScript
1 1 (2.04%) PHP
Qualifications
1 8 (16.33%) PMP
1 8 (16.33%) PMI Certification
2 5 (10.20%) CISSP
2 5 (10.20%) Degree
3 3 (6.12%) CISM
4 2 (4.08%) CISA
4 2 (4.08%) CGEIT
5 1 (2.04%) SC Cleared
5 1 (2.04%) Security Cleared
Quality Assurance & Compliance
1 7 (14.29%) ISO/IEC 27001
2 5 (10.20%) ISO 9001
3 2 (4.08%) Sarbanes-Oxley
System Software
1 3 (6.12%) Active Directory
Systems Management
1 1 (2.04%) HP Quality Center
Vendors
1 2 (4.08%) Salesforce.com
1 2 (4.08%) Amdocs
1 2 (4.08%) Comverse
2 1 (2.04%) Oracle
2 1 (2.04%) SAP
2 1 (2.04%) Microsoft