Customer Service Jobs in Brentwood

Customer Service
Essex > Brentwood

The following table provides summary statistics for permanent job vacancies advertised in Brentwood with a requirement for Customer Service skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Service over the 6 months to 3 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
3 May 2024
Same period 2023 Same period 2022
Rank 5 - 14
Rank change year-on-year - - -
Permanent jobs citing Customer Service 14 0 2
As % of all permanent jobs advertised in Brentwood 21.21% - 5.00%
As % of the Processes & Methodologies category 22.95% - 5.26%
Number of salaries quoted 7 0 0
10th Percentile £38,500 - -
25th Percentile - - -
Median annual salary (50th Percentile) £40,000 - -
75th Percentile - - -
90th Percentile - - -
Essex median annual salary £32,250 £31,000 £43,000
% change year-on-year +4.03% -27.91% +16.03%

All Process and Methodology Skills
Brentwood

Customer Service is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Brentwood with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 61 13 38
As % of all permanent jobs advertised in Brentwood 92.42% 76.47% 95.00%
Number of salaries quoted 35 11 34
10th Percentile £25,500 - -
25th Percentile £27,965 - £25,000
Median annual salary (50th Percentile) £40,000 £40,000 £45,000
Median % change year-on-year - -11.11% -18.18%
75th Percentile £60,625 £43,500 £65,000
90th Percentile £100,000 £47,000 £74,625
Essex median annual salary £45,000 £47,500 £47,500
% change year-on-year -5.26% - -2.06%

Customer Service
Job Vacancy Trend in Brentwood

Job postings citing Customer Service as a proportion of all IT jobs advertised in Brentwood.

Job vacancy trend for Customer Service in Brentwood

Customer Service
Salary Trend in Brentwood

3-month moving average salary quoted in jobs citing Customer Service in Brentwood.

Salary trend for Customer Service in Brentwood

Customer Service
Co-occurring Skills and Capabilities in Brentwood by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (100.00%) SharePoint
2 7 (50.00%) Microsoft Exchange
Applications
1 7 (50.00%) Microsoft Office
Cloud Services
1 7 (50.00%) Microsoft 365
Communications & Networking
1 7 (50.00%) Intranet
1 7 (50.00%) TCP/IP
General
1 7 (50.00%) Retail
1 7 (50.00%) Social Skills
Job Titles
1 7 (50.00%) 2nd Line Engineer
1 7 (50.00%) 2nd Line Support
1 7 (50.00%) 2nd Line Support Engineer
1 7 (50.00%) Administrator
1 7 (50.00%) IT Administrator
1 7 (50.00%) Support Engineer
2 5 (35.71%) 1st/2nd Line Support
2 5 (35.71%) 1st/2nd Line Support Engineer
Operating Systems
1 7 (50.00%) Windows
1 7 (50.00%) Windows 10
Processes & Methodologies
1 7 (50.00%) Agile
1 7 (50.00%) Agile Project Management
1 7 (50.00%) Project Management
1 7 (50.00%) Time Management
System Software
1 7 (50.00%) Active Directory
Vendors
1 14 (100.00%) Microsoft
2 7 (50.00%) VMware