The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Brighton region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 21 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Apr 2015
Same period 2014 Same period 2013
Second Line Support
Rank 95 87 75
Rank change year-on-year
-8 -12
Permanent jobs requiring a 2nd Line Support 11 6 4
As % of all permanent IT jobs located in Brighton 1.07% 0.60% 0.55%
As % of the Job Titles category 1.10% 0.61% 0.56%
Number of salaries quoted 11 6 4
Average salary £26,500 £29,000 £21,750
Average salary % change year-on-year
-8.62% +33.33%
UK excluding London average salary £25,000 £24,000 £25,000
% change year-on-year
+4.16% -4.00%
2nd Line Support
East Sussex

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Brighton region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Brighton
Permanent IT job ads with a match in the
Job Titles category
996 986 714
As % of all permanent IT jobs located in Brighton 96.98% 98.70% 97.81%
Number of salaries quoted 875 835 662
Average salary £40,000 £37,500 £35,000
Average salary % change year-on-year
+6.66% +7.14%
90% offered a salary of more than £25,000 £23,500 £23,825
10% offered a salary of more than £52,500 £47,500 £47,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support
Jobs Demand Trend in Brighton

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Brighton region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Brighton

2nd Line Support
Salary Trend in Brighton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Brighton region.

2nd Line Support Salary Trend in Brighton

2nd Line Support
Top 27 Related IT Skills in Brighton

For the 6 months to 21 April 2015, IT jobs across the Brighton region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 16 (80.00%) Windows
2 15 (75.00%) MS Exchange
2 15 (75.00%) Active Directory
2 15 (75.00%) Exchange Server 2010
3 11 (55.00%) MS Office
4 10 (50.00%) Microsoft
5 9 (45.00%) MCP
5 9 (45.00%) MS Excel
5 9 (45.00%) Network Architecture
5 9 (45.00%) Exchange Server 2007
5 9 (45.00%) VMware Server
5 9 (45.00%) VMware Infrastructure
5 9 (45.00%) Windows Server 2008
5 9 (45.00%) Windows Server 2003
5 9 (45.00%) VMware
5 9 (45.00%) Exchange Server 2003
6 8 (40.00%) Citrix
7 7 (35.00%) Finance
8 3 (15.00%) VoIP
8 3 (15.00%) DHCP
8 3 (15.00%) DNS
9 2 (10.00%) ITIL
10 1 (5.00%) SLA
10 1 (5.00%) Service Management
10 1 (5.00%) Problem Management
10 1 (5.00%) Continuous Improvement
10 1 (5.00%) Technical Analysis

2nd Line Support
Top Related IT Skills in Brighton by Category

For the 6 months to 21 April 2015, IT jobs across the Brighton region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 15 (75.00%) MS Exchange
1 15 (75.00%) Exchange Server 2010
2 9 (45.00%) Exchange Server 2003
2 9 (45.00%) Exchange Server 2007
Applications
1 11 (55.00%) MS Office
2 9 (45.00%) MS Excel
Communications & Networking
1 3 (15.00%) VoIP
1 3 (15.00%) DHCP
1 3 (15.00%) DNS
General
1 7 (35.00%) Finance
Operating Systems
1 16 (80.00%) Windows
2 9 (45.00%) Windows Server 2003
2 9 (45.00%) Windows Server 2008
Processes & Methodologies
1 9 (45.00%) Network Architecture
2 2 (10.00%) ITIL
3 1 (5.00%) Service Management
3 1 (5.00%) Problem Management
3 1 (5.00%) Continuous Improvement
3 1 (5.00%) Technical Analysis
Qualifications
1 9 (45.00%) MCP
Quality Assurance & Compliance
1 1 (5.00%) SLA
System Software
1 15 (75.00%) Active Directory
2 9 (45.00%) VMware Server
2 9 (45.00%) VMware Infrastructure
Vendors
1 10 (50.00%) Microsoft
2 9 (45.00%) VMware
3 8 (40.00%) Citrix