The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Brighton region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 29 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 May 2015
Same period 2014 Same period 2013
Second Line Support
Rank 86 87 73
Rank change year-on-year
+1 -14
Permanent jobs requiring a 2nd Line Support 11 13 14
As % of all permanent IT jobs located in Brighton 1.16% 1.12% 1.75%
As % of the Job Titles category 1.19% 1.14% 1.80%
Number of salaries quoted 11 13 14
Average salary £26,500 £35,000 £22,000
Average salary % change year-on-year
-24.28% +59.09%
90% offered a salary of more than £23,000 £29,000 £21,500
10% offered a salary of more than £28,000 £35,000 £24,200
UK excluding London average salary £24,500 £24,500 £24,500
2nd Line Support
East Sussex

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Brighton region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Brighton
Permanent IT job ads with a match in the
Job Titles category
922 1142 779
As % of all permanent IT jobs located in Brighton 97.15% 98.19% 97.62%
Number of salaries quoted 798 993 709
Average salary £40,000 £37,500 £35,000
Average salary % change year-on-year
+6.66% +7.14%
90% offered a salary of more than £25,000 £25,000 £24,000
10% offered a salary of more than £50,700 £47,500 £47,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support
Jobs Demand Trend in Brighton

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Brighton region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Brighton

2nd Line Support
Salary Trend in Brighton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Brighton region.

2nd Line Support Salary Trend in Brighton

2nd Line Support
Top 30 Related IT Skills in Brighton

For the 6 months to 29 May 2015, IT jobs across the Brighton region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 19 (90.48%) Windows
2 18 (85.71%) Active Directory
3 15 (71.43%) MS Exchange
3 15 (71.43%) Exchange Server 2010
4 11 (52.38%) MS Office
5 10 (47.62%) Microsoft
6 9 (42.86%) MS Excel
6 9 (42.86%) Windows Server 2003
6 9 (42.86%) VMware
6 9 (42.86%) MCP
6 9 (42.86%) Network Architecture
6 9 (42.86%) Exchange Server 2003
6 9 (42.86%) Exchange Server 2007
6 9 (42.86%) VMware Server
6 9 (42.86%) VMware Infrastructure
6 9 (42.86%) Windows Server 2008
7 8 (38.10%) Citrix
8 7 (33.33%) Finance
9 5 (23.81%) ITIL
10 4 (19.05%) CSS
10 4 (19.05%) HTML
11 3 (14.29%) PHP
11 3 (14.29%) MySQL
11 3 (14.29%) SQL Server
11 3 (14.29%) IIS
11 3 (14.29%) Linux
11 3 (14.29%) HTTP
11 3 (14.29%) VPN
11 3 (14.29%) DNS
11 3 (14.29%) LAMP

2nd Line Support
Top Related IT Skills in Brighton by Category

For the 6 months to 29 May 2015, IT jobs across the Brighton region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 15 (71.43%) MS Exchange
1 15 (71.43%) Exchange Server 2010
2 9 (42.86%) Exchange Server 2003
2 9 (42.86%) Exchange Server 2007
3 3 (14.29%) IIS
Applications
1 11 (52.38%) MS Office
2 9 (42.86%) MS Excel
Communications & Networking
1 3 (14.29%) HTTP
1 3 (14.29%) VPN
1 3 (14.29%) DNS
1 3 (14.29%) SSH
Database & Business Intelligence
1 3 (14.29%) MySQL
1 3 (14.29%) SQL Server
General
1 7 (33.33%) Finance
Libraries, Frameworks & Software Standards
1 4 (19.05%) CSS
1 4 (19.05%) HTML
2 3 (14.29%) LAMP
3 1 (4.76%) Web Services
Operating Systems
1 19 (90.48%) Windows
2 9 (42.86%) Windows Server 2003
2 9 (42.86%) Windows Server 2008
3 3 (14.29%) Linux
Processes & Methodologies
1 9 (42.86%) Network Architecture
2 5 (23.81%) ITIL
3 1 (4.76%) Problem Management
3 1 (4.76%) Continuous Improvement
3 1 (4.76%) Technical Analysis
3 1 (4.76%) Service Management
Programming Languages
1 3 (14.29%) PHP
2 1 (4.76%) SQL
2 1 (4.76%) Java
2 1 (4.76%) JavaScript
Qualifications
1 9 (42.86%) MCP
Quality Assurance & Compliance
1 1 (4.76%) SLA
System Software
1 18 (85.71%) Active Directory
2 9 (42.86%) VMware Server
2 9 (42.86%) VMware Infrastructure
Vendors
1 10 (47.62%) Microsoft
2 9 (42.86%) VMware
3 8 (38.10%) Citrix