The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Brighton region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 23 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
23 Sep 2014
Same period 2013 Same period 2012
Second Line Support
Rank 84 75 82
Rank change year-on-year
-9 +7
Permanent jobs requiring a 2nd Line Support 16 9 2
As % of all permanent IT jobs located in Brighton 1.43% 1.30% 0.23%
As % of the Job Titles category 1.44% 1.31% 0.24%
Number of salaries quoted 16 9 2
Average salary £26,250 £22,500 £24,000
Average salary % change year-on-year
+16.66% -6.25%
UK excluding London average salary £24,500 £24,000 £24,000
% change year-on-year
+2.08% -
2nd Line Support
East Sussex

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Brighton region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Brighton
Permanent IT job ads with a match in the
Job Titles category
1110 688 825
As % of all permanent IT jobs located in Brighton 98.93% 99.14% 96.04%
Number of salaries quoted 968 616 749
Average salary £37,500 £40,000 £35,000
Average salary % change year-on-year
-6.25% +14.28%
90% offered a salary of more than £24,000 £24,000 £23,500
10% offered a salary of more than £50,000 £47,500 £50,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

2nd Line Support
Jobs Demand Trend in Brighton

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Brighton region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Brighton

2nd Line Support
Salary Trend in Brighton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Brighton region.

2nd Line Support Salary Trend in Brighton

2nd Line Support
Salary Histogram in Brighton

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the Brighton region over the 3 months to 23 September 2014.

2nd Line Support Salary Histogram in Brighton

2nd Line Support
Top 30 Related IT Skills in Brighton

For the 6 months to 23 September 2014, IT jobs across the Brighton region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 25 (83.33%) Windows
2 19 (63.33%) Microsoft
3 10 (33.33%) Windows Server 2008
4 9 (30.00%) MS Excel
5 8 (26.67%) VMware
6 7 (23.33%) MS Exchange
6 7 (23.33%) Active Directory
7 6 (20.00%) Client/Server
7 6 (20.00%) Back Office
8 5 (16.67%) Degree
8 5 (16.67%) VMware Infrastructure
8 5 (16.67%) LAN
8 5 (16.67%) SQL Server
8 5 (16.67%) DNS
8 5 (16.67%) WAN
8 5 (16.67%) Terminal Services
8 5 (16.67%) Windows Server 2003
9 3 (10.00%) DHCP
9 3 (10.00%) VoIP
10 2 (6.67%) NAS
10 2 (6.67%) VMware ESXi
10 2 (6.67%) Exchange Server 2013
10 2 (6.67%) Exchange Server 2007
10 2 (6.67%) Digital Marketing
10 2 (6.67%) VLAN
10 2 (6.67%) Marketing
10 2 (6.67%) Clustering
10 2 (6.67%) Firewall
10 2 (6.67%) MySQL
10 2 (6.67%) CSS

2nd Line Support
Top Related IT Skills in Brighton by Category

For the 6 months to 23 September 2014, IT jobs across the Brighton region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (23.33%) MS Exchange
2 2 (6.67%) Exchange Server 2007
2 2 (6.67%) Exchange Server 2013
2 2 (6.67%) Apache
3 1 (3.33%) Tomcat
Applications
1 9 (30.00%) MS Excel
Business Applications
1 1 (3.33%) Dynamics CRM
Cloud Services
1 1 (3.33%) SaaS
Communications & Networking
1 5 (16.67%) LAN
1 5 (16.67%) WAN
1 5 (16.67%) DNS
2 3 (10.00%) DHCP
2 3 (10.00%) VoIP
3 2 (6.67%) SAN
3 2 (6.67%) Firewall
3 2 (6.67%) VLAN
3 2 (6.67%) NAS
Database & Business Intelligence
1 5 (16.67%) SQL Server
2 2 (6.67%) MySQL
General
1 6 (20.00%) Back Office
2 2 (6.67%) Marketing
Libraries, Frameworks & Software Standards
1 2 (6.67%) HTML
1 2 (6.67%) CSS
2 1 (3.33%) SOAP
Miscellaneous
1 6 (20.00%) Client/Server
2 2 (6.67%) Clustering
Operating Systems
1 25 (83.33%) Windows
2 10 (33.33%) Windows Server 2008
3 5 (16.67%) Windows Server 2003
4 2 (6.67%) Linux
Processes & Methodologies
1 2 (6.67%) Digital Marketing
2 1 (3.33%) CRM
2 1 (3.33%) E-Commerce
2 1 (3.33%) Configuration Management
Programming Languages
1 2 (6.67%) JavaScript
2 1 (3.33%) PHP
2 1 (3.33%) Java
Qualifications
1 5 (16.67%) Degree
System Software
1 7 (23.33%) Active Directory
2 5 (16.67%) Terminal Services
2 5 (16.67%) VMware Infrastructure
3 2 (6.67%) VMware ESXi
Vendors
1 19 (63.33%) Microsoft
2 8 (26.67%) VMware
3 1 (3.33%) Salesforce.com