The table below looks at the statistics for the Help Desk Support role in IT jobs advertised for the Brighton region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support in their job title over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Help Desk Support
Rank 77 77 81
Rank change year-on-year
0 +4
Permanent jobs requiring a Help Desk Support 28 2 3
As % of all permanent IT jobs located in Brighton 2.27% 0.30% 0.36%
As % of the Job Titles category 2.29% 0.30% 0.37%
Number of salaries quoted 28 2 3
Average salary £22,000 £18,000 £19,500
Average salary % change year-on-year
+22.22% -7.69%
UK excluding London average salary £22,500 £20,500 £20,500
% change year-on-year
+9.75% -
Help Desk Support
East Sussex

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Brighton region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Brighton
Permanent IT job ads with a match in the
Job Titles category
1221 657 802
As % of all permanent IT jobs located in Brighton 99.19% 98.50% 95.82%
Number of salaries quoted 1049 599 730
Average salary £37,500 £37,500 £32,500
Average salary % change year-on-year
- +15.38%
90% offered a salary of more than £24,000 £24,000 £23,000
10% offered a salary of more than £50,000 £45,000 £50,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Help Desk Support
Jobs Demand Trend in Brighton

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support in the job title across the Brighton region as a proportion of the total demand within the Job Titles category.

Help Desk Support Jobs Demand Trend in Brighton

Help Desk Support
Salary Trend in Brighton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the Brighton region.

Help Desk Support Salary Trend in Brighton

Help Desk Support
Top 28 Related IT Skills in Brighton

For the 6 months to 29 August 2014, IT jobs across the Brighton region that cited Help Desk Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title.

1 29 (85.29%) Windows
2 25 (73.53%) MS Office
2 25 (73.53%) Windows 7
3 24 (70.59%) ITIL
3 24 (70.59%) Active Directory
4 16 (47.06%) MS Excel
5 14 (41.18%) Windows XP
6 13 (38.24%) TCP/IP
6 13 (38.24%) Law
6 13 (38.24%) Windows Server 2008
7 11 (32.35%) Cisco
8 9 (26.47%) MS Exchange
8 9 (26.47%) DHCP
8 9 (26.47%) Citrix
8 9 (26.47%) Windows Server 2003
8 9 (26.47%) Finance
8 9 (26.47%) ITIL Foundation Certificate
9 5 (14.71%) Microsoft
10 4 (11.76%) SharePoint
10 4 (11.76%) Terminal Services
10 4 (11.76%) Blackberry
10 4 (11.76%) Blackberry Enterprise Server
10 4 (11.76%) Document Management
10 4 (11.76%) MS PowerPoint
10 4 (11.76%) Legal
10 4 (11.76%) SQL Server
11 2 (5.88%) Degree
12 1 (2.94%) Internet

Help Desk Support
Top Related IT Skills in Brighton by Category

For the 6 months to 29 August 2014, IT jobs across the Brighton region that cited Help Desk Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (26.47%) MS Exchange
2 4 (11.76%) Blackberry Enterprise Server
2 4 (11.76%) SharePoint
Applications
1 25 (73.53%) MS Office
2 16 (47.06%) MS Excel
3 4 (11.76%) MS PowerPoint
Communications & Networking
1 13 (38.24%) TCP/IP
2 9 (26.47%) DHCP
3 1 (2.94%) Internet
Database & Business Intelligence
1 4 (11.76%) SQL Server
General
1 13 (38.24%) Law
2 9 (26.47%) Finance
3 4 (11.76%) Legal
Miscellaneous
1 4 (11.76%) Blackberry
Operating Systems
1 29 (85.29%) Windows
2 25 (73.53%) Windows 7
3 14 (41.18%) Windows XP
4 13 (38.24%) Windows Server 2008
5 9 (26.47%) Windows Server 2003
Processes & Methodologies
1 24 (70.59%) ITIL
2 4 (11.76%) Document Management
Qualifications
1 9 (26.47%) ITIL Foundation Certificate
2 2 (5.88%) Degree
System Software
1 24 (70.59%) Active Directory
2 4 (11.76%) Terminal Services
Vendors
1 11 (32.35%) Cisco
2 9 (26.47%) Citrix
3 5 (14.71%) Microsoft