The table below looks at the statistics for the Help Desk Support role in IT jobs advertised for the East Sussex region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support in their job title over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Help Desk Support
Rank 85 83 91
Rank change year-on-year
-2 +8
Permanent jobs requiring a Help Desk Support 25 1 2
As % of all permanent IT jobs located in East Sussex 1.89% 0.12% 0.19%
As % of the Job Titles category 1.93% 0.12% 0.20%
Number of salaries quoted 25 1 2
Average salary £22,000 £18,000 £19,250
Average salary % change year-on-year
+22.22% -6.49%
90% offered a salary of more than £18,000 £18,000 £19,050
10% offered a salary of more than £24,000 £18,000 £19,450
UK excluding London average salary £22,500 £20,500 £20,000
% change year-on-year
+9.75% +2.50%
Help Desk Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East Sussex region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East Sussex
Permanent IT job ads with a match in the
Job Titles category
1298 806 1018
As % of all permanent IT jobs located in East Sussex 98.18% 98.77% 95.77%
Number of salaries quoted 1118 722 919
Average salary £37,500 £40,000 £35,000
Average salary % change year-on-year
-6.25% +14.28%
90% offered a salary of more than £24,000 £24,000 £23,500
10% offered a salary of more than £50,000 £50,000 £52,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Help Desk Support
Jobs Demand Trend in East Sussex

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support in the job title across the East Sussex region as a proportion of the total demand within the Job Titles category.

Help Desk Support Jobs Demand Trend in East Sussex

Help Desk Support
Salary Trend in East Sussex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the East Sussex region.

Help Desk Support Salary Trend in East Sussex

Help Desk Support
Job Locations in East Sussex

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Support within the East Sussex region over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Brighton -5 23 £22,000 +22.22%
Crowborough - 2 £15,250 -
Help Desk Support
South East

Help Desk Support
Top 30 Related IT Skills in East Sussex

For the 6 months to 19 September 2014, IT jobs across the East Sussex region that cited Help Desk Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title.

1 31 (86.11%) Windows
2 24 (66.67%) MS Office
2 24 (66.67%) ITIL
2 24 (66.67%) Active Directory
2 24 (66.67%) Windows 7
3 15 (41.67%) MS Excel
4 14 (38.89%) Windows Server 2008
5 13 (36.11%) Windows XP
5 13 (36.11%) TCP/IP
5 13 (36.11%) Law
6 11 (30.56%) Cisco
7 9 (25.00%) ITIL Foundation Certificate
7 9 (25.00%) Citrix
7 9 (25.00%) MS Exchange
7 9 (25.00%) DHCP
7 9 (25.00%) Finance
7 9 (25.00%) Windows Server 2003
8 5 (13.89%) SQL Server
8 5 (13.89%) Terminal Services
8 5 (13.89%) Microsoft
9 4 (11.11%) SharePoint
9 4 (11.11%) Legal
9 4 (11.11%) Blackberry
9 4 (11.11%) Blackberry Enterprise Server
9 4 (11.11%) Document Management
9 4 (11.11%) MS PowerPoint
9 4 (11.11%) Degree
10 2 (5.56%) MCITP
10 2 (5.56%) Network+ Certification
10 2 (5.56%) MCP

Help Desk Support
Top Related IT Skills in East Sussex by Category

For the 6 months to 19 September 2014, IT jobs across the East Sussex region that cited Help Desk Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (25.00%) MS Exchange
2 4 (11.11%) Blackberry Enterprise Server
2 4 (11.11%) SharePoint
Applications
1 24 (66.67%) MS Office
2 15 (41.67%) MS Excel
3 4 (11.11%) MS PowerPoint
Communications & Networking
1 13 (36.11%) TCP/IP
2 9 (25.00%) DHCP
Database & Business Intelligence
1 5 (13.89%) SQL Server
General
1 13 (36.11%) Law
2 9 (25.00%) Finance
3 4 (11.11%) Legal
Miscellaneous
1 4 (11.11%) Blackberry
Operating Systems
1 31 (86.11%) Windows
2 24 (66.67%) Windows 7
3 14 (38.89%) Windows Server 2008
4 13 (36.11%) Windows XP
5 9 (25.00%) Windows Server 2003
Processes & Methodologies
1 24 (66.67%) ITIL
2 4 (11.11%) Document Management
Qualifications
1 9 (25.00%) ITIL Foundation Certificate
2 4 (11.11%) Degree
3 2 (5.56%) MCP
3 2 (5.56%) MCSE
3 2 (5.56%) CCNA
3 2 (5.56%) Cisco Certification
3 2 (5.56%) Microsoft Certification
3 2 (5.56%) A+ Certification
3 2 (5.56%) Network+ Certification
3 2 (5.56%) MCITP
System Software
1 24 (66.67%) Active Directory
2 5 (13.89%) Terminal Services
Vendors
1 11 (30.56%) Cisco
2 9 (25.00%) Citrix
3 5 (13.89%) Microsoft