The table below looks at the statistics for the Help Desk Support role in IT jobs advertised for the East Sussex region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support in their job title over the 3 months to 26 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
26 Jan 2015
Same period 2014 Same period 2013
Help Desk Support
Rank - 84 91
Permanent jobs requiring a Help Desk Support 0 8 5
As % of all permanent IT jobs located in East Sussex - 0.91% 0.53%
As % of the Job Titles category - 0.94% 0.55%
Number of salaries quoted 0 8 5
Average salary - £21,875 £22,000
Average salary % change year-on-year
- -0.56%
UK excluding London average salary £21,500 £22,000 £20,500
% change year-on-year
-2.27% +7.31%
Help Desk Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East Sussex region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East Sussex
Permanent IT job ads with a match in the
Job Titles category
1080 855 917
As % of all permanent IT jobs located in East Sussex 98.99% 97.60% 97.55%
Number of salaries quoted 901 684 858
Average salary £40,000 £39,000 £38,500
Average salary % change year-on-year
+2.56% +1.29%
90% offered a salary of more than £25,000 £24,000 £24,000
10% offered a salary of more than £55,000 £50,000 £50,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Help Desk Support
Jobs Demand Trend in East Sussex

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support in the job title across the East Sussex region as a proportion of the total demand within the Job Titles category.

Help Desk Support Jobs Demand Trend in East Sussex

Help Desk Support
Salary Trend in East Sussex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the East Sussex region.

Help Desk Support Salary Trend in East Sussex

Help Desk Support
Top 20 Related IT Skills in East Sussex

For the 6 months to 26 January 2015, IT jobs across the East Sussex region that cited Help Desk Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title.

1 12 (100.00%) Windows
2 7 (58.33%) MS Office
2 7 (58.33%) ITIL
2 7 (58.33%) Active Directory
2 7 (58.33%) Windows 7
3 6 (50.00%) Windows Server 2008
3 6 (50.00%) Cisco
3 6 (50.00%) MS Excel
4 5 (41.67%) Microsoft
4 5 (41.67%) Terminal Services
4 5 (41.67%) SQL Server
5 1 (8.33%) ITIL Foundation Certificate
5 1 (8.33%) Windows Server 2003
5 1 (8.33%) Citrix
5 1 (8.33%) Finance
5 1 (8.33%) Law
5 1 (8.33%) Windows XP
5 1 (8.33%) MS Exchange
5 1 (8.33%) DHCP
5 1 (8.33%) TCP/IP

Help Desk Support
Top Related IT Skills in East Sussex by Category

For the 6 months to 26 January 2015, IT jobs across the East Sussex region that cited Help Desk Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (8.33%) MS Exchange
Applications
1 7 (58.33%) MS Office
2 6 (50.00%) MS Excel
Communications & Networking
1 1 (8.33%) DHCP
1 1 (8.33%) TCP/IP
Database & Business Intelligence
1 5 (41.67%) SQL Server
General
1 1 (8.33%) Finance
1 1 (8.33%) Law
Operating Systems
1 12 (100.00%) Windows
2 7 (58.33%) Windows 7
3 6 (50.00%) Windows Server 2008
4 1 (8.33%) Windows XP
4 1 (8.33%) Windows Server 2003
Processes & Methodologies
1 7 (58.33%) ITIL
Qualifications
1 1 (8.33%) ITIL Foundation Certificate
System Software
1 7 (58.33%) Active Directory
2 5 (41.67%) Terminal Services
Vendors
1 6 (50.00%) Cisco
2 5 (41.67%) Microsoft
3 1 (8.33%) Citrix