The table below looks at the statistics for the 2nd Line Support Engineer role in IT jobs advertised for the Bristol region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Engineer in their job title over the 3 months to 6 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
6 Mar 2015
Same period 2014 Same period 2013
Second Line Support Engineer
Rank 121 117 118
Rank change year-on-year
-4 +1
Permanent jobs requiring a 2nd Line Support Engineer 4 1 3
As % of all permanent IT jobs located in Bristol 0.21% 0.060% 0.18%
As % of the Job Titles category 0.22% 0.063% 0.18%
Number of salaries quoted 3 1 3
Average salary £21,000 £22,500 £21,000
Average salary % change year-on-year
-6.66% +7.14%
UK excluding London average salary £26,000 £24,000 £25,000
% change year-on-year
+8.33% -4.00%
2nd Line Support Engineer
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Bristol region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Bristol
Permanent IT job ads with a match in the
Job Titles category
1825 1587 1647
As % of all permanent IT jobs located in Bristol 96.97% 95.54% 97.11%
Number of salaries quoted 1513 1299 1447
Average salary £40,000 £37,500 £35,000
Average salary % change year-on-year
+6.66% +7.14%
90% offered a salary of more than £25,000 £23,250 £23,000
10% offered a salary of more than £55,000 £52,750 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support Engineer
Jobs Demand Trend in Bristol

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Engineer in the job title across the Bristol region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in Bristol

2nd Line Support Engineer
Salary Trend in Bristol

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the Bristol region.

2nd Line Support Engineer Salary Trend in Bristol

2nd Line Support Engineer
Top 30 Related IT Skills in Bristol

For the 6 months to 6 March 2015, IT jobs across the Bristol region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title.

1 9 (75.00%) Active Directory
2 8 (66.67%) Windows
3 6 (50.00%) MS Office
3 6 (50.00%) Citrix
4 5 (41.67%) Cisco
4 5 (41.67%) Microsoft
4 5 (41.67%) VMware
5 4 (33.33%) Windows Server 2003
5 4 (33.33%) Firewall
5 4 (33.33%) Mac OS X
5 4 (33.33%) LAN
5 4 (33.33%) WAN
5 4 (33.33%) SQL Server
5 4 (33.33%) Windows Server 2008
6 3 (25.00%) SQL Server 2008
6 3 (25.00%) Windows 7
6 3 (25.00%) SC Cleared
6 3 (25.00%) Security Cleared
6 3 (25.00%) Cisco ASA
6 3 (25.00%) SQL
6 3 (25.00%) ITIL
6 3 (25.00%) DHCP
6 3 (25.00%) Load Balancing
6 3 (25.00%) Network Design
6 3 (25.00%) SQL Server 2005
7 2 (16.67%) Service Delivery
7 2 (16.67%) VPN
8 1 (8.33%) VoIP
8 1 (8.33%) Apple
8 1 (8.33%) Terminal Services

2nd Line Support Engineer
Top Related IT Skills in Bristol by Category

For the 6 months to 6 March 2015, IT jobs across the Bristol region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Applications
1 6 (50.00%) MS Office
2 1 (8.33%) MS Excel
Cloud Services
1 1 (8.33%) Office 365
Communications & Networking
1 4 (33.33%) WAN
1 4 (33.33%) Firewall
1 4 (33.33%) LAN
2 3 (25.00%) Cisco ASA
2 3 (25.00%) DHCP
3 2 (16.67%) VPN
4 1 (8.33%) MPLS
4 1 (8.33%) Wi-Fi
4 1 (8.33%) IP Telephony
4 1 (8.33%) VLAN
4 1 (8.33%) ISDN
4 1 (8.33%) VoIP
Database & Business Intelligence
1 4 (33.33%) SQL Server
2 3 (25.00%) SQL Server 2005
2 3 (25.00%) SQL Server 2008
Operating Systems
1 8 (66.67%) Windows
2 4 (33.33%) Mac OS X
2 4 (33.33%) Windows Server 2003
2 4 (33.33%) Windows Server 2008
3 3 (25.00%) Windows 7
4 1 (8.33%) Apple iOS
4 1 (8.33%) Windows 8
4 1 (8.33%) Windows XP
Processes & Methodologies
1 3 (25.00%) ITIL
1 3 (25.00%) Network Design
1 3 (25.00%) Load Balancing
2 2 (16.67%) Service Delivery
3 1 (8.33%) Incident Management
3 1 (8.33%) Release Management
3 1 (8.33%) Network Monitoring
Programming Languages
1 3 (25.00%) SQL
Qualifications
1 3 (25.00%) SC Cleared
1 3 (25.00%) Security Cleared
System Software
1 9 (75.00%) Active Directory
2 1 (8.33%) Terminal Services
Vendors
1 6 (50.00%) Citrix
2 5 (41.67%) Cisco
2 5 (41.67%) Microsoft
2 5 (41.67%) VMware
3 1 (8.33%) Meraki
3 1 (8.33%) Apple