The table below looks at the statistics for the 2nd Line Support Engineer role in IT jobs advertised for the Bristol region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Engineer in their job title over the 3 months to 28 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Nov 2014
Same period 2013 Same period 2012
Second Line Support Engineer
Rank 128 136 110
Rank change year-on-year
+8 -26
Permanent jobs requiring a 2nd Line Support Engineer 10 1 4
As % of all permanent IT jobs located in Bristol 0.49% 0.053% 0.24%
As % of the Job Titles category 0.52% 0.055% 0.25%
Number of salaries quoted 9 1 4
Average salary £22,000 £29,500 £22,000
Average salary % change year-on-year
-25.42% +34.09%
UK excluding London average salary £25,500 £25,000 £26,000
% change year-on-year
+2.00% -3.84%
2nd Line Support Engineer
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Bristol region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Bristol
Permanent IT job ads with a match in the
Job Titles category
1934 1812 1588
As % of all permanent IT jobs located in Bristol 95.60% 96.03% 97.13%
Number of salaries quoted 1604 1550 1374
Average salary £37,500 £36,000 £36,000
Average salary % change year-on-year
+4.16% -
90% offered a salary of more than £22,500 £24,000 £22,500
10% offered a salary of more than £58,225 £50,000 £57,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

2nd Line Support Engineer
Jobs Demand Trend in Bristol

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Engineer in the job title across the Bristol region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in Bristol

2nd Line Support Engineer
Salary Trend in Bristol

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the Bristol region.

2nd Line Support Engineer Salary Trend in Bristol

2nd Line Support Engineer
Top 30 Related IT Skills in Bristol

For the 6 months to 28 November 2014, IT jobs across the Bristol region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title.

1 14 (82.35%) Windows
2 13 (76.47%) Active Directory
3 10 (58.82%) Cisco
4 8 (47.06%) Microsoft
5 7 (41.18%) Citrix
5 7 (41.18%) Windows Server 2003
5 7 (41.18%) MS Office
5 7 (41.18%) VMware
5 7 (41.18%) Windows Server 2008
6 6 (35.29%) SQL
6 6 (35.29%) Firewall
7 5 (29.41%) LAN
7 5 (29.41%) WAN
8 4 (23.53%) DHCP
8 4 (23.53%) MS Excel
8 4 (23.53%) MS Exchange
8 4 (23.53%) SQL Server
8 4 (23.53%) VMware Infrastructure
9 3 (17.65%) Cisco ASA
9 3 (17.65%) iSCSI
9 3 (17.65%) Load Balancing
9 3 (17.65%) WatchGuard
9 3 (17.65%) Backup Exec
9 3 (17.65%) Network Design
9 3 (17.65%) SQL Server 2005
9 3 (17.65%) SQL Server 2008
9 3 (17.65%) NAS
9 3 (17.65%) Veeam
9 3 (17.65%) Windows 7
9 3 (17.65%) 3PAR

2nd Line Support Engineer
Top Related IT Skills in Bristol by Category

For the 6 months to 28 November 2014, IT jobs across the Bristol region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (23.53%) MS Exchange
2 3 (17.65%) Exchange Server 2010
2 3 (17.65%) SharePoint
Applications
1 7 (41.18%) MS Office
2 4 (23.53%) MS Excel
Cloud Services
1 1 (5.88%) Office 365
Communications & Networking
1 6 (35.29%) Firewall
2 5 (29.41%) LAN
2 5 (29.41%) WAN
3 4 (23.53%) DHCP
4 3 (17.65%) iSCSI
4 3 (17.65%) Cisco ASA
4 3 (17.65%) NAS
4 3 (17.65%) Fibre Channel
4 3 (17.65%) SAN
5 2 (11.76%) DNS
6 1 (5.88%) VPN
Database & Business Intelligence
1 4 (23.53%) SQL Server
2 3 (17.65%) SQL Server 2005
2 3 (17.65%) SQL Server 2008
Operating Systems
1 14 (82.35%) Windows
2 7 (41.18%) Windows Server 2003
2 7 (41.18%) Windows Server 2008
3 3 (17.65%) Windows 7
3 3 (17.65%) AIX
3 3 (17.65%) Linux
3 3 (17.65%) Mac OS X
3 3 (17.65%) UNIX
4 1 (5.88%) Windows 8
Processes & Methodologies
1 3 (17.65%) ITIL
1 3 (17.65%) Load Balancing
1 3 (17.65%) Network Design
2 2 (11.76%) Service Delivery
2 2 (11.76%) Content Management
3 1 (5.88%) CRM
3 1 (5.88%) Release Management
3 1 (5.88%) Continuous Improvement
3 1 (5.88%) Network Monitoring
3 1 (5.88%) Incident Management
Programming Languages
1 6 (35.29%) SQL
Qualifications
1 2 (11.76%) CCNA
1 2 (11.76%) Cisco Certification
2 1 (5.88%) Microsoft Certification
2 1 (5.88%) VMware Certified Professional (VCP)
2 1 (5.88%) MCITP
2 1 (5.88%) CCENT
2 1 (5.88%) SC Cleared
2 1 (5.88%) Security Cleared
2 1 (5.88%) MCSE
2 1 (5.88%) MCSA
System Software
1 13 (76.47%) Active Directory
2 4 (23.53%) VMware Infrastructure
Systems Management
1 3 (17.65%) ARCserve
1 3 (17.65%) Backup Exec
Vendors
1 10 (58.82%) Cisco
2 8 (47.06%) Microsoft
3 7 (41.18%) VMware
3 7 (41.18%) Citrix
4 3 (17.65%) Juniper
4 3 (17.65%) WatchGuard
4 3 (17.65%) Veeam
4 3 (17.65%) 3PAR
4 3 (17.65%) EMC
4 3 (17.65%) IBM