The first table below looks at the demand for the 2nd Line Support Engineer role in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Engineer in their job title over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the South West region.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
Second Line Support Engineer
Rank 203 208 212
Rank change year-on-year
+5 +4
Permanent jobs requiring a 2nd Line Support Engineer 13 7 4
As % of all permanent IT jobs located in the South West 0.248% 0.126% 0.066%
As % of the Job Titles category 0.257% 0.132% 0.070%
Number of salaries quoted 12 7 2
Average salary £24,500 £28,000 £22,000
Average salary % change year-on-year
-12.50% +27.27%
90% offered a salary of more than £22,500 £23,200 £21,600
10% offered a salary of more than £34,750 £29,000 £22,400
UK excluding London average salary £26,000 £26,000 £24,000
% change year-on-year
- +8.33%
All Job Titles
South West
Permanent IT job ads with a match in the
Job Titles category
5064 5285 5727
As % of all permanent IT jobs located in the South West 96.53% 95.48% 94.91%
Number of salaries quoted 4455 4564 4906
Average salary £35,500 £36,000 £35,000
Average salary % change year-on-year
-1.38% +2.85%
90% offered a salary of more than £24,000 £24,000 £22,500
10% offered a salary of more than £50,000 £50,000 £50,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
2nd Line Support Engineer
England

2nd Line Support Engineer
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Engineer across the South West region as a proportion of the total demand within the Job Titles category.

South West 2nd Line Support Engineer Jobs Demand Trend

2nd Line Support Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the South West region.

South West 2nd Line Support Engineer Salary Trend

2nd Line Support Engineer
Salary Histogram

This chart provides a salary histogram for IT jobs citing 2nd Line Support Engineer across the South West region over the 3 months to 24 May 2013.

South West 2nd Line Support Engineer Salary Histogram

2nd Line Support Engineer
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Engineer within the South West region over the 3 months to 24 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Gloucestershire +7 4 £25,000 +2.04%
Somerset - 4 £24,500 -
Bristol - 3 £26,500 -
Wiltshire +7 1 £24,000 -17.24%
Dorset - 1 £22,500 -
2nd Line Support Engineer
England

2nd Line Support Engineer
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT jobs across the South West region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title.

1 12 (50.00%) Windows
2 10 (41.67%) Microsoft
3 8 (33.33%) Cisco
4 7 (29.17%) Active Directory
5 6 (25.00%) Cisco Certification
5 6 (25.00%) CCNA
5 6 (25.00%) VMware
5 6 (25.00%) Windows Server 2008
6 5 (20.83%) Citrix
6 5 (20.83%) Microsoft Certification
6 5 (20.83%) Windows Server 2003
6 5 (20.83%) CCNP
6 5 (20.83%) ITIL
7 4 (16.67%) CCIP
7 4 (16.67%) CCIE
7 4 (16.67%) CCSP
7 4 (16.67%) HP
7 4 (16.67%) Dell
7 4 (16.67%) SLA
7 4 (16.67%) MS Exchange
7 4 (16.67%) MPLS
7 4 (16.67%) Terminal Services
7 4 (16.67%) VMware Infrastructure
7 4 (16.67%) Unified Communications
7 4 (16.67%) Exchange Server 2007
8 3 (12.50%) Fat Client
8 3 (12.50%) Fault Management
8 3 (12.50%) Polycom
8 3 (12.50%) Tandberg
8 3 (12.50%) Video Conferencing

2nd Line Support Engineer
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT jobs across the South West region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (16.67%) MS Exchange
1 4 (16.67%) Exchange Server 2007
2 3 (12.50%) Exchange Server 2003
2 3 (12.50%) Exchange Server 2010
3 2 (8.333%) IIS
4 1 (4.167%) SharePoint
Applications
1 3 (12.50%) MS Office
Communications & Networking
1 4 (16.67%) MPLS
1 4 (16.67%) Unified Communications
2 3 (12.50%) Firewall
2 3 (12.50%) H.323
2 3 (12.50%) TCP/IP
3 2 (8.333%) SAN
4 1 (4.167%) xDSL
4 1 (4.167%) Junos
4 1 (4.167%) MGW
4 1 (4.167%) NetScaler
4 1 (4.167%) SS7
4 1 (4.167%) OSPF
4 1 (4.167%) Wireless
4 1 (4.167%) IPsec
4 1 (4.167%) VLAN
4 1 (4.167%) VPN
4 1 (4.167%) DNS
4 1 (4.167%) ATM
4 1 (4.167%) VoIP
4 1 (4.167%) DHCP
Database & Business Intelligence
1 2 (8.333%) MySQL
General
1 3 (12.50%) Telecoms
2 1 (4.167%) French Language
2 1 (4.167%) Finance
2 1 (4.167%) Publishing
Miscellaneous
1 3 (12.50%) Fat Client
1 3 (12.50%) Video Conferencing
1 3 (12.50%) iPhone
1 3 (12.50%) Thin Client
2 1 (4.167%) iPad
2 1 (4.167%) EPoS
2 1 (4.167%) Client/Server
Operating Systems
1 12 (50.00%) Windows
2 6 (25.00%) Windows Server 2008
3 5 (20.83%) Windows Server 2003
4 2 (8.333%) Windows XP
4 2 (8.333%) Linux
5 1 (4.167%) Windows 7
5 1 (4.167%) Windows 2000 Server
5 1 (4.167%) Windows Server 2012
5 1 (4.167%) UNIX
5 1 (4.167%) Solaris
5 1 (4.167%) Windows 2000
Processes & Methodologies
1 5 (20.83%) ITIL
2 3 (12.50%) Fault Management
2 3 (12.50%) Service Delivery
3 1 (4.167%) Load Balancing
3 1 (4.167%) Infrastructure Management
3 1 (4.167%) Service Management
3 1 (4.167%) Incident Management
Programming Languages
1 2 (8.333%) SQL
2 1 (4.167%) PL/SQL
Qualifications
1 6 (25.00%) Cisco Certification
1 6 (25.00%) CCNA
2 5 (20.83%) Microsoft Certification
2 5 (20.83%) CCNP
3 4 (16.67%) CCIP
3 4 (16.67%) CCIE
3 4 (16.67%) CCSP
4 3 (12.50%) Network+ Certification
4 3 (12.50%) A+ Certification
4 3 (12.50%) MCP
5 2 (8.333%) MCSE
6 1 (4.167%) Security Cleared
6 1 (4.167%) JNCIA
6 1 (4.167%) MCDST
6 1 (4.167%) MCITP
6 1 (4.167%) MCSA
Quality Assurance & Compliance
1 4 (16.67%) SLA
System Software
1 7 (29.17%) Active Directory
2 4 (16.67%) Terminal Services
2 4 (16.67%) VMware Infrastructure
3 2 (8.333%) XenApp
3 2 (8.333%) VMware ESX
4 1 (4.167%) Microsoft App-V
4 1 (4.167%) XenDesktop
Systems Management
1 1 (4.167%) SCCM
1 1 (4.167%) SCOM
1 1 (4.167%) Puppet
1 1 (4.167%) OpenView
Vendors
1 10 (41.67%) Microsoft
2 8 (33.33%) Cisco
3 6 (25.00%) VMware
4 5 (20.83%) Citrix
5 4 (16.67%) HP
5 4 (16.67%) Dell
6 3 (12.50%) Polycom
6 3 (12.50%) Tandberg
6 3 (12.50%) Remedy
7 2 (8.333%) Red Hat
7 2 (8.333%) Salesforce.com
8 1 (4.167%) Aruba
8 1 (4.167%) Apple
8 1 (4.167%) Oracle
Bristol, South West
You will also be supporting the various Projects within the IT Department.You will have excellent experience in a 2nd Line role with good VMware experience. Excellent Microsoft...
Hays Specialist Recruitment Ltd
Salary: £25000.00 - £28000.00 per annum
Posted: 18 May 2013
Chippenham, Wiltshire
Working as part a team to ensure the use of best practice in implementation approach, risk management and change control management within the SLA contract. Key Skills and...
Global Technology Solutions Ltd
Salary: £23000 - £26000 per annum + ben+training
Posted: 22 May 2013