The statistics below represent IT jobs advertised across the South West region that had 2nd Line Support Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 27 September 2016 with a comparison to same period over 2 years.

3 months to
27 Sep 2016
Same period 2015 Same period 2014
Second Line Support Engineer
Rank 195 216 183
Rank change year-on-year
+21 -33
Permanent jobs requiring a 2nd Line Support Engineer 53 28 59
As % of all permanent IT jobs located in the South West 0.93% 0.48% 0.96%
As % of the Job Titles category 0.96% 0.49% 0.99%
Number of salaries quoted 53 27 55
Median salary £26,500 £21,500 £24,000
Median salary % change year-on-year
+23.25% -10.41%
90% offered a salary of more than £22,500 £19,500 £22,000
10% offered a salary of more than £29,800 £27,500 £27,300
UK excluding London median salary £26,500 £25,250 £25,000
% change year-on-year
+4.95% +1.00%
2nd Line Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
5496 5711 5935
As % of all permanent IT jobs located in the South West 96.59% 96.99% 97.04%
Number of salaries quoted 4653 4838 4971
Median salary £40,000 £38,000 £36,500
Median salary % change year-on-year
+5.26% +4.10%
90% offered a salary of more than £24,500 £24,000 £23,000
10% offered a salary of more than £55,000 £55,000 £57,500
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

2nd Line Support Engineer
Jobs Demand Trend in the South West

The demand trend of job ads across the South West region that featured 2nd Line Support Engineer in the job title.

2nd Line Support Engineer Jobs Demand Trend in the South West

2nd Line Support Engineer
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the South West region.

2nd Line Support Engineer Salary Trend in the South West

2nd Line Support Engineer
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing 2nd Line Support Engineer across the South West region over the 3 months to 27 September 2016.

2nd Line Support Engineer Salary Histogram in the South West

2nd Line Support Engineer
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Engineer within the South West region over the 3 months to 27 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire +22 23 £27,500 +10.00% 1
Dorset +19 13 £28,000 - 1
Cornwall -6 10 £24,250 +15.47% 2
Bristol -1 4 £27,000 +38.46% 3
Gloucestershire -8 3 £24,000 +6.66%
2nd Line Support Engineer
England

2nd Line Support Engineer Skill Set
Top 30 Related IT Skills in the South West

For the 6 months to 27 September 2016, 2nd Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South West region featuring 2nd Line Support Engineer in the job title.

1 81 (85.26%) Windows
2 69 (72.63%) VMware
3 57 (60.00%) MS Exchange
4 53 (55.79%) Windows Server 2012
5 52 (54.74%) Microsoft
6 50 (52.63%) Firewall
7 49 (51.58%) Windows Server 2003
8 44 (46.32%) Exchange Server 2007
9 40 (42.11%) Cisco
9 40 (42.11%) Exchange Server 2010
10 36 (37.89%) Active Directory
11 35 (36.84%) Windows Server
12 34 (35.79%) Linux
12 34 (35.79%) VMware Infrastructure
13 33 (34.74%) ITIL
13 33 (34.74%) LAN
14 32 (33.68%) WAN
15 30 (31.58%) Security Cleared
16 27 (28.42%) SQL Server
17 26 (27.37%) TCP/IP
18 25 (26.32%) SC Cleared
18 25 (26.32%) Windows 7
19 21 (22.11%) Windows Server 2008
19 21 (22.11%) MS Excel
20 20 (21.05%) Microsoft Certification
21 19 (20.00%) Office 365
21 19 (20.00%) Driving Licence
22 18 (18.95%) Windows 8
23 17 (17.89%) Windows 10
23 17 (17.89%) Unix

2nd Line Support Engineer Skill Set
Top Related IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 57 (60.00%) MS Exchange
2 44 (46.32%) Exchange Server 2007
3 40 (42.11%) Exchange Server 2010
4 15 (15.79%) Exchange Server 2013
5 9 (9.47%) Apache
5 9 (9.47%) IIS
6 1 (1.05%) Exchange Server 2003
Applications
1 21 (22.11%) MS Excel
2 9 (9.47%) MS Office
Cloud Services
1 19 (20.00%) Office 365
2 2 (2.11%) SaaS
Communications & Networking
1 50 (52.63%) Firewall
2 33 (34.74%) LAN
3 32 (33.68%) WAN
4 26 (27.37%) TCP/IP
5 15 (15.79%) ADSL
6 13 (13.68%) VoIP
6 13 (13.68%) VPN
7 12 (12.63%) SAN
8 10 (10.53%) DHCP
8 10 (10.53%) DNS
9 9 (9.47%) HTTP
9 9 (9.47%) ICMP
9 9 (9.47%) Network Security
9 9 (9.47%) SMTP
9 9 (9.47%) Telnet
9 9 (9.47%) VLAN
10 7 (7.37%) Wi-Fi
11 2 (2.11%) 3G
11 2 (2.11%) Ethernet
11 2 (2.11%) NAS
Database & Business Intelligence
1 27 (28.42%) SQL Server
2 2 (2.11%) Ingres
2 2 (2.11%) RDBMS
2 2 (2.11%) Relational Database
3 1 (1.05%) MySQL
General
1 10 (10.53%) Finance
2 2 (2.11%) Local Government
3 1 (1.05%) Telecoms
Miscellaneous
1 19 (20.00%) Driving Licence
2 9 (9.47%) Statistics
3 5 (5.26%) Analytical Skills
4 1 (1.05%) Blackberry
4 1 (1.05%) BYOD
4 1 (1.05%) CCTV
4 1 (1.05%) Cybercrime
4 1 (1.05%) Mobile App
4 1 (1.05%) Video Conferencing
Operating Systems
1 81 (85.26%) Windows
2 53 (55.79%) Windows Server 2012
3 49 (51.58%) Windows Server 2003
4 35 (36.84%) Windows Server
5 34 (35.79%) Linux
6 25 (26.32%) Windows 7
7 21 (22.11%) Windows Server 2008
8 18 (18.95%) Windows 8
9 17 (17.89%) Unix
9 17 (17.89%) Windows 10
10 14 (14.74%) Windows Vista
11 3 (3.16%) Mac OS X
12 2 (2.11%) Apple iOS
12 2 (2.11%) Windows XP
Processes & Methodologies
1 33 (34.74%) ITIL
2 16 (16.84%) Project Management
3 15 (15.79%) PRINCE2
4 11 (11.58%) Security Patching
5 9 (9.47%) Business Continuity
5 9 (9.47%) Data Security
5 9 (9.47%) Disaster Recovery
5 9 (9.47%) Root Cause Analysis
6 6 (6.32%) Incident Management
7 2 (2.11%) Data Protection
7 2 (2.11%) Network Management
7 2 (2.11%) Technical Analysis
7 2 (2.11%) Time Management
8 1 (1.05%) Business Analysis
8 1 (1.05%) Continuous Improvement
8 1 (1.05%) Cybersecurity
8 1 (1.05%) RAD
8 1 (1.05%) WFM
Programming Languages
1 3 (3.16%) SQL
Qualifications
1 30 (31.58%) Security Cleared
2 25 (26.32%) SC Cleared
3 20 (21.05%) Microsoft Certification
4 13 (13.68%) A+ Certification
4 13 (13.68%) MCSA
4 13 (13.68%) Network+ Certification
5 12 (12.63%) CCNA
5 12 (12.63%) Cisco Certification
6 11 (11.58%) ITIL Certification
7 8 (8.42%) MCP
8 6 (6.32%) MCTS
9 1 (1.05%) DBS Check
9 1 (1.05%) DV Cleared
9 1 (1.05%) MCDST
Quality Assurance & Compliance
1 13 (13.68%) SLA
2 1 (1.05%) COBIT
2 1 (1.05%) QA
System Software
1 36 (37.89%) Active Directory
2 34 (35.79%) VMware Infrastructure
3 15 (15.79%) VMware ESXi
4 8 (8.42%) Hyper-V
5 4 (4.21%) VMware ESX
6 2 (2.11%) Firmware
6 2 (2.11%) XenApp
Systems Management
1 9 (9.47%) Norton AntiVirus
1 9 (9.47%) Tivoli
2 1 (1.05%) WSUS
Vendors
1 69 (72.63%) VMware
2 52 (54.74%) Microsoft
3 40 (42.11%) Cisco
4 15 (15.79%) WatchGuard
5 13 (13.68%) Juniper
6 10 (10.53%) HP
7 9 (9.47%) Brocade
7 9 (9.47%) EMC
7 9 (9.47%) Extreme Networks
7 9 (9.47%) IBM
7 9 (9.47%) Symantec
7 9 (9.47%) Veeam
8 5 (5.26%) Citrix
9 3 (3.16%) Apple
10 2 (2.11%) Adobe
11 1 (1.05%) Acronis
11 1 (1.05%) BT
11 1 (1.05%) Red Hat
11 1 (1.05%) SolarWinds
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Salary: From £18,000 to £21,000 per annum 29days hols,pension,private health
Posted: 9 hours ago
Bath, Avon
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Salary: £20000 - £25000 per annum + excellent benefits
Posted: Yesterday
Chippenham, Wiltshire
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Salary: £28000 - £30000 per annum + Benefits
Posted: 5 days ago
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Salary: £25000 - £32000 per annum + Benefits
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Senitor Associates
Salary: £25000 per annum
Posted: 5 days ago
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Salary: £22000 per annum
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Salary: £24000 - £25000 per annum
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