The table below looks at the statistics for the 2nd Line Support Engineer role in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Engineer in their job title over the 3 months to 27 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Mar 2015
Same period 2014 Same period 2013
Second Line Support Engineer
Rank 202 200 217
Rank change year-on-year
-2 +17
Permanent jobs requiring a 2nd Line Support Engineer 38 18 7
As % of all permanent IT jobs located in the South West 0.63% 0.34% 0.13%
As % of the Job Titles category 0.66% 0.36% 0.13%
Number of salaries quoted 32 17 6
Average salary £24,500 £23,000 £23,250
Average salary % change year-on-year
+6.52% -1.07%
90% offered a salary of more than £21,000 £22,500 £21,500
10% offered a salary of more than £35,000 £26,400 £31,250
UK excluding London average salary £26,000 £24,000 £25,250
% change year-on-year
+8.33% -4.95%
2nd Line Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
5762 5035 5224
As % of all permanent IT jobs located in the South West 96.16% 95.34% 96.58%
Number of salaries quoted 4817 4303 4604
Average salary £37,500 £36,000 £35,000
Average salary % change year-on-year
+4.16% +2.85%
90% offered a salary of more than £24,000 £23,000 £24,000
10% offered a salary of more than £57,100 £50,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support Engineer
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Engineer in the job title across the South West region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in the South West

2nd Line Support Engineer
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the South West region.

2nd Line Support Engineer Salary Trend in the South West

2nd Line Support Engineer
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing 2nd Line Support Engineer across the South West region over the 3 months to 27 March 2015.

2nd Line Support Engineer Salary Histogram in the South West

2nd Line Support Engineer
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Engineer within the South West region over the 3 months to 27 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Gloucestershire +10 15 £33,750 +29.80% 3
Wiltshire +8 7 £20,250 -17.34%
Cornwall - 7 £21,000 - 1
Devon 0 3 £27,500 +19.56%
Bristol -3 3 £21,000 -6.66% 1
Dorset -24 3 £24,500 - 1
2nd Line Support Engineer
England

2nd Line Support Engineer
Top 30 Related IT Skills in the South West

For the 6 months to 27 March 2015, IT jobs across the South West region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title.

1 40 (63.49%) Windows
2 34 (53.97%) Active Directory
3 27 (42.86%) Microsoft
4 23 (36.51%) MS Exchange
5 22 (34.92%) Cisco
5 22 (34.92%) Windows Server 2008
6 20 (31.75%) Firewall
6 20 (31.75%) Windows Server 2003
7 19 (30.16%) VMware
8 17 (26.98%) MS Office
9 15 (23.81%) SLA
9 15 (23.81%) LAN
9 15 (23.81%) WAN
10 13 (20.63%) TCP/IP
10 13 (20.63%) Citrix
10 13 (20.63%) Microsoft Certification
10 13 (20.63%) Windows Vista
11 12 (19.05%) MS Excel
12 11 (17.46%) Exchange Server 2010
13 10 (15.87%) F5
13 10 (15.87%) Windows Server 2012
13 10 (15.87%) MCSA
13 10 (15.87%) Juniper
14 9 (14.29%) Exchange Server 2013
14 9 (14.29%) Exchange Server 2007
15 8 (12.70%) Windows XP
15 8 (12.70%) A+ Certification
15 8 (12.70%) VPN
16 7 (11.11%) ADSL
16 7 (11.11%) Network+ Certification

2nd Line Support Engineer
Top Related IT Skills in the South West by Category

For the 6 months to 27 March 2015, IT jobs across the South West region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 23 (36.51%) MS Exchange
2 11 (17.46%) Exchange Server 2010
3 9 (14.29%) Exchange Server 2013
3 9 (14.29%) Exchange Server 2007
4 2 (3.17%) Lync
4 2 (3.17%) SharePoint
4 2 (3.17%) Exchange Server 2003
5 1 (1.59%) Blackberry Enterprise Server
5 1 (1.59%) IIS
5 1 (1.59%) Apache
Applications
1 17 (26.98%) MS Office
2 12 (19.05%) MS Excel
3 6 (9.52%) MS PowerPoint
Cloud Services
1 5 (7.94%) Office 365
Communications & Networking
1 20 (31.75%) Firewall
2 15 (23.81%) LAN
2 15 (23.81%) WAN
3 13 (20.63%) TCP/IP
4 8 (12.70%) VPN
5 7 (11.11%) ADSL
6 4 (6.35%) DHCP
6 4 (6.35%) SAN
6 4 (6.35%) VLAN
7 3 (4.76%) Cisco ASA
7 3 (4.76%) Wireless
7 3 (4.76%) Internet
7 3 (4.76%) LDAP
8 2 (3.17%) Wi-Fi
9 1 (1.59%) MPLS
9 1 (1.59%) IP Telephony
9 1 (1.59%) Unified Communications
9 1 (1.59%) DNS
9 1 (1.59%) ISDN
9 1 (1.59%) PBX
Database & Business Intelligence
1 6 (9.52%) SQL Server
2 3 (4.76%) SQL Server 2005
2 3 (4.76%) SQL Server 2008
3 1 (1.59%) MySQL
Development Applications
1 1 (1.59%) Team Foundation Server
General
1 2 (3.17%) Telecoms
1 2 (3.17%) Finance
2 1 (1.59%) Banking
2 1 (1.59%) Retail
Miscellaneous
1 1 (1.59%) Blackberry
1 1 (1.59%) Analytical Skills
Operating Systems
1 40 (63.49%) Windows
2 22 (34.92%) Windows Server 2008
3 20 (31.75%) Windows Server 2003
4 13 (20.63%) Windows Vista
5 10 (15.87%) Windows Server 2012
6 8 (12.70%) Windows XP
7 7 (11.11%) Windows 7
8 6 (9.52%) Linux
9 4 (6.35%) Mac OS X
10 2 (3.17%) Windows 8
11 1 (1.59%) Apple iOS
Processes & Methodologies
1 6 (9.52%) Risk Management
1 6 (9.52%) Service Management
1 6 (9.52%) Change Control
2 5 (7.94%) ITIL
3 3 (4.76%) Load Balancing
3 3 (4.76%) Network Design
3 3 (4.76%) Stakeholder Management
4 1 (1.59%) Business Continuity
4 1 (1.59%) Asset Management
4 1 (1.59%) Incident Management
4 1 (1.59%) Technical Architecture
4 1 (1.59%) Service Delivery
4 1 (1.59%) Release Management
4 1 (1.59%) Network Management
4 1 (1.59%) Software Deployment
Programming Languages
1 4 (6.35%) SQL
Qualifications
1 13 (20.63%) Microsoft Certification
2 10 (15.87%) MCSA
3 8 (12.70%) A+ Certification
4 7 (11.11%) Network+ Certification
5 3 (4.76%) SC Cleared
5 3 (4.76%) Security Cleared
6 2 (3.17%) MCITP
6 2 (3.17%) MCP
7 1 (1.59%) Degree
7 1 (1.59%) ITIL Certification
7 1 (1.59%) CCNA
7 1 (1.59%) Cisco Certification
Quality Assurance & Compliance
1 15 (23.81%) SLA
System Software
1 34 (53.97%) Active Directory
2 5 (7.94%) VMware Infrastructure
3 3 (4.76%) vSphere
3 3 (4.76%) vCloud
4 1 (1.59%) Hyper-V
4 1 (1.59%) XenApp
4 1 (1.59%) Terminal Services
4 1 (1.59%) VMware ESX
Systems Management
1 1 (1.59%) Norton AntiVirus
1 1 (1.59%) Backup Exec
1 1 (1.59%) WSUS
1 1 (1.59%) SCCM
Vendors
1 27 (42.86%) Microsoft
2 22 (34.92%) Cisco
3 19 (30.16%) VMware
4 13 (20.63%) Citrix
5 10 (15.87%) Juniper
5 10 (15.87%) F5
6 2 (3.17%) Avaya
7 1 (1.59%) HP
7 1 (1.59%) Apple
7 1 (1.59%) Symantec
7 1 (1.59%) McAfee
7 1 (1.59%) Meraki
Bristol, Avon
OXL Consulting
Salary: From £20,000 to £23,000 per annum
Posted: 12 hours ago
Coleford, Gloucestershire
Roc Search
Salary: £28000 - £30000 per annum + + Benefits
Posted: 2 days ago
Redruth, Cornwall
Global Technology Solutions Ltd
Salary: £20000 - £22000 per annum
Posted: 3 days ago
Cheltenham
Pertemps ERP
Salary: 25k-28k + Benefits
Posted: 22 days ago