The table below looks at the statistics for the 2nd Line Support Engineer role in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Engineer in their job title over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Second Line Support Engineer
Rank 215 221 215
Rank change year-on-year
+6 -6
Permanent jobs requiring a 2nd Line Support Engineer 25 15 15
As % of all permanent IT jobs located in the South West 0.40% 0.25% 0.26%
As % of the Job Titles category 0.41% 0.27% 0.27%
Number of salaries quoted 21 15 14
Average salary £24,000 £26,000 £22,000
Average salary % change year-on-year
-7.69% +18.18%
90% offered a salary of more than £19,500 £23,500 £21,000
10% offered a salary of more than £27,000 £28,500 £32,500
UK excluding London average salary £26,000 £25,000 £27,500
% change year-on-year
+4.00% -9.09%
2nd Line Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
6067 5640 5484
As % of all permanent IT jobs located in the South West 95.88% 95.21% 96.46%
Number of salaries quoted 5083 4797 4887
Average salary £37,500 £36,000 £36,000
Average salary % change year-on-year
+4.16% -
90% offered a salary of more than £24,000 £22,500 £23,000
10% offered a salary of more than £55,000 £50,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support Engineer
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Engineer in the job title across the South West region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in the South West

2nd Line Support Engineer
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the South West region.

2nd Line Support Engineer Salary Trend in the South West

2nd Line Support Engineer
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Engineer within the South West region over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol +12 8 £22,500 -23.72%
Wiltshire - 7 £24,000 -
Gloucestershire -19 5 £25,000 -
Somerset +2 2 £27,000 +3.84% 1
Devon - 2 £25,000 -
Dorset - 1 £21,500 -
2nd Line Support Engineer
England

2nd Line Support Engineer
Top 30 Related IT Skills in the South West

For the 6 months to 19 December 2014, IT jobs across the South West region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title.

1 64 (79.01%) Windows
2 39 (48.15%) Microsoft
3 36 (44.44%) MS Excel
4 35 (43.21%) Active Directory
5 34 (41.98%) VMware
6 26 (32.10%) VMware Infrastructure
7 25 (30.86%) Firewall
8 24 (29.63%) Windows Server 2008
8 24 (29.63%) SQL
9 22 (27.16%) Linux
10 21 (25.93%) Windows Server 2003
10 21 (25.93%) MS Office
10 21 (25.93%) SQL Server
10 21 (25.93%) SLA
11 17 (20.99%) ITIL
12 16 (19.75%) Windows XP
12 16 (19.75%) WAN
13 15 (18.52%) LAN
13 15 (18.52%) VPN
13 15 (18.52%) Analytical Skills
14 13 (16.05%) SCCM
14 13 (16.05%) IIS
14 13 (16.05%) MS Exchange
14 13 (16.05%) Change Control
14 13 (16.05%) Cisco
15 12 (14.81%) MS PowerPoint
15 12 (14.81%) Service Management
15 12 (14.81%) MySQL
15 12 (14.81%) Risk Management
15 12 (14.81%) Windows Vista

2nd Line Support Engineer
Top Related IT Skills in the South West by Category

For the 6 months to 19 December 2014, IT jobs across the South West region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 13 (16.05%) IIS
1 13 (16.05%) MS Exchange
2 12 (14.81%) Apache
3 7 (8.64%) Exchange Server 2010
4 3 (3.70%) Exchange Server 2007
4 3 (3.70%) SharePoint
5 1 (1.23%) Blackberry Enterprise Server
5 1 (1.23%) Exchange Server 2003
5 1 (1.23%) Lync
Applications
1 36 (44.44%) MS Excel
2 21 (25.93%) MS Office
3 12 (14.81%) MS PowerPoint
Cloud Services
1 4 (4.94%) SaaS
1 4 (4.94%) Office 365
Communications & Networking
1 25 (30.86%) Firewall
2 16 (19.75%) WAN
3 15 (18.52%) LAN
3 15 (18.52%) VPN
4 11 (13.58%) TCP/IP
5 8 (9.88%) Internet
6 5 (6.17%) DHCP
7 4 (4.94%) SAN
7 4 (4.94%) DNS
8 3 (3.70%) SSL
8 3 (3.70%) Fibre Channel
8 3 (3.70%) iSCSI
8 3 (3.70%) Cisco ASA
8 3 (3.70%) NAS
9 2 (2.47%) Unified Communications
9 2 (2.47%) Wi-Fi
10 1 (1.23%) VoIP
10 1 (1.23%) WLAN
Database & Business Intelligence
1 21 (25.93%) SQL Server
2 12 (14.81%) MySQL
3 3 (3.70%) SQL Server 2005
3 3 (3.70%) SQL Server 2008
General
1 3 (3.70%) Finance
2 2 (2.47%) Banking
2 2 (2.47%) Telecoms
3 1 (1.23%) Retail
Libraries, Frameworks & Software Standards
1 4 (4.94%) Web Services
1 4 (4.94%) XML
2 1 (1.23%) HTML
Miscellaneous
1 15 (18.52%) Analytical Skills
2 1 (1.23%) Blackberry
Operating Systems
1 64 (79.01%) Windows
2 24 (29.63%) Windows Server 2008
3 22 (27.16%) Linux
4 21 (25.93%) Windows Server 2003
5 16 (19.75%) Windows XP
6 12 (14.81%) Windows Vista
7 8 (9.88%) Windows 7
8 3 (3.70%) Windows 8
8 3 (3.70%) Mac OS X
8 3 (3.70%) AIX
8 3 (3.70%) UNIX
Processes & Methodologies
1 17 (20.99%) ITIL
2 13 (16.05%) Change Control
3 12 (14.81%) Service Management
3 12 (14.81%) Risk Management
4 8 (9.88%) Service Delivery
5 7 (8.64%) Disaster Recovery
5 7 (8.64%) Continuous Improvement
5 7 (8.64%) Root Cause Analysis
5 7 (8.64%) Network Monitoring
6 6 (7.41%) Performance Tuning
6 6 (7.41%) Time Management
7 3 (3.70%) Load Balancing
7 3 (3.70%) Network Design
7 3 (3.70%) Technical Architecture
7 3 (3.70%) Project Management
8 2 (2.47%) Content Management
8 2 (2.47%) CRM
9 1 (1.23%) Migration
9 1 (1.23%) Stakeholder Management
9 1 (1.23%) Web Development
Programming Languages
1 24 (29.63%) SQL
2 4 (4.94%) T-SQL
3 2 (2.47%) PowerShell
3 2 (2.47%) Bash Shell
Qualifications
1 8 (9.88%) MCP
2 6 (7.41%) Microsoft Certification
3 3 (3.70%) A+ Certification
4 2 (2.47%) VMware Certified Professional (VCP)
4 2 (2.47%) MCITP
4 2 (2.47%) CCNA
4 2 (2.47%) Cisco Certification
4 2 (2.47%) SC Cleared
4 2 (2.47%) Security Cleared
5 1 (1.23%) MCSE
5 1 (1.23%) MCSA
5 1 (1.23%) CCENT
5 1 (1.23%) ITIL Certification
Quality Assurance & Compliance
1 21 (25.93%) SLA
System Software
1 35 (43.21%) Active Directory
2 26 (32.10%) VMware Infrastructure
3 6 (7.41%) Firmware
4 1 (1.23%) VMware ESX
4 1 (1.23%) Hyper-V
4 1 (1.23%) XenApp
4 1 (1.23%) vSphere
Systems Management
1 13 (16.05%) SCCM
2 12 (14.81%) WSUS
3 6 (7.41%) NetBackup
3 6 (7.41%) Backup Exec
4 4 (4.94%) Systems Management Server (SMS)
5 3 (3.70%) ARCserve
6 1 (1.23%) Norton AntiVirus
6 1 (1.23%) Nagios
6 1 (1.23%) SCOM
Vendors
1 39 (48.15%) Microsoft
2 34 (41.98%) VMware
3 13 (16.05%) Cisco
4 10 (12.35%) Citrix
5 9 (11.11%) HP
6 7 (8.64%) Symantec
7 6 (7.41%) Red Hat
8 5 (6.17%) IBM
9 3 (3.70%) EMC
9 3 (3.70%) Juniper
9 3 (3.70%) WatchGuard
9 3 (3.70%) Veeam
9 3 (3.70%) 3PAR
10 1 (1.23%) Avaya
10 1 (1.23%) Dell
Yeovil, Somerset
Oscar Associates (UK) Ltd
Salary: £22000 - £28000 per annum + Benefits
Posted: 4 days ago