The statistics below represent IT jobs advertised across the South West region that had 2nd Line Support Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 21 January 2017 with a comparison to same period over 2 years.

3 months to
21 Jan 2017
Same period 2016 Same period 2015
Second Line Support Engineer
England / South West
Rank 206 210 220
Rank change year-on-year
+4 +10
Permanent jobs requiring a 2nd Line Support Engineer 19 38 24
As % of all permanent IT jobs located in the South West 0.39% 0.68% 0.40%
As % of the Job Titles category 0.40% 0.70% 0.41%
Number of salaries quoted 19 37 22
Median salary £27,500 £25,000 £24,000
Median salary % change year-on-year
+10.00% +4.16%
90% offered a salary of more than £24,000 £19,200 £21,600
10% offered a salary of more than £37,000 £26,900 £27,000
UK excluding London median salary £26,000 £26,000 £26,000

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
4721 5422 5889
As % of all permanent IT jobs located in the South West 96.70% 97.26% 97.56%
Number of salaries quoted 3933 4605 5001
Median salary £40,000 £38,500 £37,500
Median salary % change year-on-year
+3.89% +2.66%
90% offered a salary of more than £25,000 £24,500 £24,000
10% offered a salary of more than £62,500 £55,000 £57,500
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

2nd Line Support Engineer
Jobs Demand Trend in the South West

The demand trend of job ads across the South West region that featured 2nd Line Support Engineer in the job title.

2nd Line Support Engineer Jobs Demand Trend in the South West

2nd Line Support Engineer
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the South West region.

2nd Line Support Engineer Salary Trend in the South West

2nd Line Support Engineer
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing 2nd Line Support Engineer across the South West region over the 3 months to 21 January 2017.

2nd Line Support Engineer Salary Histogram in the South West

2nd Line Support Engineer
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Engineer within the South West region over the 3 months to 21 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Gloucestershire -5 10 £37,000 +105.55% 1
Wiltshire +8 7 £27,000 +3.84% 1
Bristol +4 2 £24,000 -12.72%
2nd Line Support Engineer
England

2nd Line Support Engineer Skill Set
Top 30 Related IT Skills in the South West

For the 6 months to 21 January 2017, 2nd Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South West region featuring 2nd Line Support Engineer in the job title.

1 58 (95.08%) Windows
2 38 (62.30%) Microsoft
2 38 (62.30%) VMware
3 33 (54.10%) MS Exchange
4 32 (52.46%) Windows Server
5 30 (49.18%) Firewall
6 27 (44.26%) LAN
6 27 (44.26%) WAN
6 27 (44.26%) Windows Server 2012
7 26 (42.62%) Active Directory
8 25 (40.98%) Windows Server 2003
8 25 (40.98%) Security Cleared
9 23 (37.70%) Cisco
10 22 (36.07%) ITIL
10 22 (36.07%) Exchange Server 2010
10 22 (36.07%) Exchange Server 2007
11 20 (32.79%) SQL Server
12 19 (31.15%) VMware Infrastructure
13 17 (27.87%) Linux
14 16 (26.23%) Windows Server 2008
15 15 (24.59%) SC Cleared
15 15 (24.59%) MS Office
16 14 (22.95%) SLA
17 13 (21.31%) TCP/IP
17 13 (21.31%) MS Excel
17 13 (21.31%) Windows 8
18 12 (19.67%) Windows 7
19 11 (18.03%) Driving Licence
19 11 (18.03%) Windows 10
20 10 (16.39%) Exchange Server 2013

2nd Line Support Engineer Skill Set
Top Related IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 33 (54.10%) MS Exchange
2 22 (36.07%) Exchange Server 2007
2 22 (36.07%) Exchange Server 2010
3 10 (16.39%) Exchange Server 2013
4 5 (8.20%) Apache
4 5 (8.20%) IIS
5 2 (3.28%) Exchange Server 2003
Applications
1 15 (24.59%) MS Office
2 13 (21.31%) MS Excel
Cloud Services
1 7 (11.48%) Office 365
2 1 (1.64%) SaaS
Communications & Networking
1 30 (49.18%) Firewall
2 27 (44.26%) LAN
2 27 (44.26%) WAN
3 13 (21.31%) TCP/IP
4 9 (14.75%) ADSL
5 7 (11.48%) DHCP
5 7 (11.48%) DNS
6 5 (8.20%) HTTP
6 5 (8.20%) ICMP
6 5 (8.20%) Network Security
6 5 (8.20%) SAN
6 5 (8.20%) SMTP
6 5 (8.20%) Telnet
6 5 (8.20%) VLAN
6 5 (8.20%) VPN
6 5 (8.20%) Wi-Fi
7 4 (6.56%) WLAN
8 2 (3.28%) Ethernet
9 1 (1.64%) Wireless
Database & Business Intelligence
1 20 (32.79%) SQL Server
2 1 (1.64%) MySQL
General
1 5 (8.20%) Finance
2 1 (1.64%) French Language
2 1 (1.64%) Italian Language
2 1 (1.64%) Spanish Language
Miscellaneous
1 11 (18.03%) Driving Licence
2 5 (8.20%) Statistics
3 3 (4.92%) Analytical Skills
4 1 (1.64%) Cybercrime
4 1 (1.64%) Mobile App
Operating Systems
1 58 (95.08%) Windows
2 32 (52.46%) Windows Server
3 27 (44.26%) Windows Server 2012
4 25 (40.98%) Windows Server 2003
5 17 (27.87%) Linux
6 16 (26.23%) Windows Server 2008
7 13 (21.31%) Windows 8
8 12 (19.67%) Windows 7
9 11 (18.03%) Windows 10
10 10 (16.39%) Unix
10 10 (16.39%) Windows Vista
11 3 (4.92%) Windows XP
12 1 (1.64%) Apple iOS
12 1 (1.64%) Mac OS X
Processes & Methodologies
1 22 (36.07%) ITIL
2 10 (16.39%) PRINCE2
2 10 (16.39%) Project Management
3 8 (13.11%) Infrastructure Management
3 8 (13.11%) ITIL V3
3 8 (13.11%) Problem Management
3 8 (13.11%) Service Delivery
3 8 (13.11%) Service Management
4 7 (11.48%) Security Patching
5 5 (8.20%) Business Continuity
5 5 (8.20%) Data Security
5 5 (8.20%) Disaster Recovery
5 5 (8.20%) Root Cause Analysis
6 2 (3.28%) Data Protection
6 2 (3.28%) Incident Management
6 2 (3.28%) Network Management
6 2 (3.28%) Technical Analysis
6 2 (3.28%) Virtual Environments
7 1 (1.64%) Business Analysis
7 1 (1.64%) Cybersecurity
Programming Languages
1 1 (1.64%) SQL
Qualifications
1 25 (40.98%) Security Cleared
2 15 (24.59%) SC Cleared
3 9 (14.75%) DV Cleared
3 9 (14.75%) Microsoft Certification
4 8 (13.11%) A+ Certification
4 8 (13.11%) MCSA
4 8 (13.11%) Network+ Certification
5 7 (11.48%) MCP
6 6 (9.84%) CCNA
6 6 (9.84%) Cisco Certification
7 4 (6.56%) ITIL Certification
8 2 (3.28%) Degree
8 2 (3.28%) VMware Certified Professional (VCP)
9 1 (1.64%) MCTS
Quality Assurance & Compliance
1 14 (22.95%) SLA
2 1 (1.64%) QA
System Software
1 26 (42.62%) Active Directory
2 19 (31.15%) VMware Infrastructure
3 10 (16.39%) VMware ESXi
4 8 (13.11%) Virtual Desktop
5 4 (6.56%) Hyper-V
6 2 (3.28%) Firmware
6 2 (3.28%) VMware ESX
Systems Management
1 8 (13.11%) SCCM
2 5 (8.20%) Norton AntiVirus
2 5 (8.20%) Tivoli
Vendors
1 38 (62.30%) Microsoft
1 38 (62.30%) VMware
2 23 (37.70%) Cisco
3 10 (16.39%) WatchGuard
4 7 (11.48%) Juniper
5 5 (8.20%) Brocade
5 5 (8.20%) EMC
5 5 (8.20%) Extreme Networks
5 5 (8.20%) HP
5 5 (8.20%) IBM
5 5 (8.20%) Symantec
5 5 (8.20%) Veeam
6 1 (1.64%) Red Hat
6 1 (1.64%) SolarWinds
Swindon
Hays West And Wales
Salary: £24000.00 - £30000.00 per annum + Benefits
Posted: 7 days ago
Gloucester
Mint
Salary: £20000 - £22000 per annum + benefits
Posted: 11 days ago
Frome
Recruitment Genius Ltd
Salary: £17000 - £23000 per annum
Posted: 11 days ago