The table below looks at the statistics for the 2nd Line Support Engineer role in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Engineer in their job title over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
Second Line Support Engineer
Rank 212 221 202
Rank change year-on-year
+9 -19
Permanent jobs requiring a 2nd Line Support Engineer 43 25 28
As % of all permanent IT jobs located in the South West 0.76% 0.42% 0.52%
As % of the Job Titles category 0.78% 0.44% 0.54%
Number of salaries quoted 42 24 27
Average salary £25,000 £24,000 £24,500
Average salary % change year-on-year
+4.16% -2.04%
90% offered a salary of more than £23,550 £20,000 £19,400
10% offered a salary of more than £27,500 £27,700 £27,000
UK excluding London average salary £26,000 £25,000 £25,000
% change year-on-year
+4.00% -
2nd Line Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
5525 5738 5201
As % of all permanent IT jobs located in the South West 97.03% 97.45% 96.96%
Number of salaries quoted 4640 4883 4422
Average salary £38,500 £37,500 £35,000
Average salary % change year-on-year
+2.66% +7.14%
90% offered a salary of more than £24,500 £24,000 £23,000
10% offered a salary of more than £57,500 £51,500 £55,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

2nd Line Support Engineer
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Engineer in the job title across the South West region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in the South West

2nd Line Support Engineer
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the South West region.

2nd Line Support Engineer Salary Trend in the South West

2nd Line Support Engineer
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing 2nd Line Support Engineer across the South West region over the 3 months to 5 February 2016.

2nd Line Support Engineer Salary Histogram in the South West

2nd Line Support Engineer
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Engineer within the South West region over the 3 months to 5 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire +17 18 £26,000 +13.04% 1
Dorset - 12 £24,000 - 2
Bristol -2 6 £28,000 +23.07% 2
Devon +2 4 £24,000 -4.00%
Somerset -6 2 £18,750 -30.55%
Gloucestershire -5 1 £18,000 -29.08% 1
2nd Line Support Engineer
England

2nd Line Support Engineer
Top 30 Related IT Skills in the South West

For the 6 months to 5 February 2016, IT jobs across the South West region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title.

1 65 (85.53%) Windows
2 47 (61.84%) Microsoft
3 36 (47.37%) MS Exchange
4 34 (44.74%) Windows Server 2003
5 33 (43.42%) Windows Server 2012
6 32 (42.11%) Active Directory
7 31 (40.79%) VMware
7 31 (40.79%) Windows Server
8 26 (34.21%) Exchange Server 2007
9 19 (25.00%) Office 365
9 19 (25.00%) Exchange Server 2010
10 17 (22.37%) SC Cleared
10 17 (22.37%) Security Cleared
11 16 (21.05%) Windows 7
11 16 (21.05%) Wi-Fi
11 16 (21.05%) Firewall
11 16 (21.05%) Cisco
11 16 (21.05%) MS Excel
12 14 (18.42%) VMware Infrastructure
13 13 (17.11%) MS Office
14 12 (15.79%) Juniper
15 11 (14.47%) Hyper-V
15 11 (14.47%) VoIP
16 10 (13.16%) Windows Server 2008
17 9 (11.84%) ITIL
18 7 (9.21%) CCNA
18 7 (9.21%) Citrix
18 7 (9.21%) Cisco Certification
18 7 (9.21%) A+ Certification
18 7 (9.21%) Windows 8

2nd Line Support Engineer
Top Related IT Skills in the South West by Category

For the 6 months to 5 February 2016, IT jobs across the South West region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 36 (47.37%) MS Exchange
2 26 (34.21%) Exchange Server 2007
3 19 (25.00%) Exchange Server 2010
4 2 (2.63%) Exchange Server 2003
4 2 (2.63%) Exchange Server 2013
Applications
1 16 (21.05%) MS Excel
2 13 (17.11%) MS Office
3 1 (1.32%) MS PowerPoint
Cloud Services
1 19 (25.00%) Office 365
Communications & Networking
1 16 (21.05%) Firewall
1 16 (21.05%) Wi-Fi
2 11 (14.47%) VoIP
3 6 (7.89%) DNS
4 5 (6.58%) LAN
4 5 (6.58%) TCP/IP
4 5 (6.58%) WAN
5 3 (3.95%) DHCP
6 2 (2.63%) Internet
7 1 (1.32%) Wireless
Database & Business Intelligence
1 3 (3.95%) MySQL
2 2 (2.63%) SQL Server
3 1 (1.32%) Data Warehouse
General
1 2 (2.63%) Automotive
1 2 (2.63%) Manufacturing
2 1 (1.32%) Advertising
2 1 (1.32%) Back Office
Libraries, Frameworks & Software Standards
1 1 (1.32%) JSON
1 1 (1.32%) Web Services
1 1 (1.32%) XML
Miscellaneous
1 5 (6.58%) Driving Licence
2 4 (5.26%) Blackberry
3 3 (3.95%) Analytical Skills
4 1 (1.32%) Enterprise Software
Operating Systems
1 65 (85.53%) Windows
2 34 (44.74%) Windows Server 2003
3 33 (43.42%) Windows Server 2012
4 31 (40.79%) Windows Server
5 16 (21.05%) Windows 7
6 10 (13.16%) Windows Server 2008
7 7 (9.21%) Windows 8
8 5 (6.58%) Windows 10
9 4 (5.26%) Android
9 4 (5.26%) Apple iOS
9 4 (5.26%) Mac OS
10 3 (3.95%) Unix
10 3 (3.95%) Windows Vista
10 3 (3.95%) Windows XP
11 1 (1.32%) Linux
Processes & Methodologies
1 9 (11.84%) ITIL
2 3 (3.95%) Incident Management
2 3 (3.95%) Software Deployment
2 3 (3.95%) Time Management
3 2 (2.63%) Business Continuity
3 2 (2.63%) Identity Management
4 1 (1.32%) Data Management
4 1 (1.32%) Software Engineering
Programming Languages
1 2 (2.63%) SQL
Qualifications
1 17 (22.37%) SC Cleared
1 17 (22.37%) Security Cleared
2 7 (9.21%) A+ Certification
2 7 (9.21%) CCNA
2 7 (9.21%) Cisco Certification
3 6 (7.89%) Network+ Certification
4 5 (6.58%) Microsoft Certification
5 4 (5.26%) MCTS
6 3 (3.95%) MCP
6 3 (3.95%) MCSA
6 3 (3.95%) MCSE
7 2 (2.63%) ITIL Certification
8 1 (1.32%) MCITP
Quality Assurance & Compliance
1 5 (6.58%) SLA
System Software
1 32 (42.11%) Active Directory
2 14 (18.42%) VMware Infrastructure
3 11 (14.47%) Hyper-V
4 2 (2.63%) XenApp
5 1 (1.32%) ISA Server
5 1 (1.32%) Terminal Services
Systems Management
1 2 (2.63%) Backup Exec
1 2 (2.63%) SCCM
2 1 (1.32%) MOM
2 1 (1.32%) NetBackup
2 1 (1.32%) Systems Management Server (SMS)
Vendors
1 47 (61.84%) Microsoft
2 31 (40.79%) VMware
3 16 (21.05%) Cisco
4 12 (15.79%) Juniper
5 7 (9.21%) Citrix
6 2 (2.63%) Dell
7 1 (1.32%) HP
7 1 (1.32%) IBM
7 1 (1.32%) SonicWALL
7 1 (1.32%) Symantec
7 1 (1.32%) Veritas
7 1 (1.32%) Wyse
Gloucestershire
Greywood Associates Limited
Salary: £27000 - £32000 per annum + Benefits
Posted: Yesterday
Bournemouth, Dorset
Spectrum IT Recruitment (South) Ltd
Salary: £22000 - £26000 per annum + training
Posted: 2 days ago
Chippenham, Wiltshire
Global Technology Solutions Ltd
Salary: £24000 - £28000 per annum + Benefits
Posted: 3 days ago
Bristol, Avon
Senitor Associates
Salary: £25000 per annum
Posted: 4 days ago
Sherborne
Spectrum IT
Salary: £20000 - £27000 per annum
Posted: 8 days ago