The table below looks at the statistics for the 2nd Line Support Engineer role in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Engineer in their job title over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
Second Line Support Engineer
Rank 215 204 225
Rank change year-on-year
-11 +21
Permanent jobs requiring a 2nd Line Support Engineer 21 20 11
As % of all permanent IT jobs located in the South West 0.35% 0.37% 0.20%
As % of the Job Titles category 0.36% 0.39% 0.20%
Number of salaries quoted 20 20 11
Average salary £24,000 £26,000 £22,000
Average salary % change year-on-year
-7.69% +18.18%
90% offered a salary of more than £19,950 £23,000 £21,000
10% offered a salary of more than £27,100 £27,000 £32,500
UK excluding London average salary £26,000 £25,000 £27,500
% change year-on-year
+4.00% -9.09%
2nd Line Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
5801 5145 5413
As % of all permanent IT jobs located in the South West 96.03% 95.56% 96.40%
Number of salaries quoted 4942 4365 4815
Average salary £37,500 £35,500 £36,000
Average salary % change year-on-year
+5.63% -1.38%
90% offered a salary of more than £24,000 £22,500 £23,500
10% offered a salary of more than £55,000 £50,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support Engineer
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Engineer in the job title across the South West region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in the South West

2nd Line Support Engineer
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the South West region.

2nd Line Support Engineer Salary Trend in the South West

2nd Line Support Engineer
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Engineer within the South West region over the 3 months to 30 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire -3 6 £24,000 -2.04% 1
Gloucestershire -13 6 £25,384 -2.37%
Bristol - 6 £22,750 - 1
Devon +5 2 £25,000 +28.86%
Somerset +2 1 £27,000 +3.84%
2nd Line Support Engineer
England

2nd Line Support Engineer
Top 30 Related IT Skills in the South West

For the 6 months to 30 January 2015, IT jobs across the South West region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title.

1 43 (69.35%) Windows
2 27 (43.55%) Active Directory
3 26 (41.94%) VMware
4 24 (38.71%) Microsoft
5 22 (35.48%) MS Excel
6 18 (29.03%) VMware Infrastructure
7 17 (27.42%) MS Office
7 17 (27.42%) Firewall
8 16 (25.81%) Windows Server 2008
9 15 (24.19%) Linux
9 15 (24.19%) SLA
10 13 (20.97%) SQL Server
11 12 (19.35%) SQL
11 12 (19.35%) ITIL
11 12 (19.35%) WAN
11 12 (19.35%) Windows Server 2003
12 11 (17.74%) LAN
12 11 (17.74%) Cisco
12 11 (17.74%) Citrix
13 10 (16.13%) VPN
13 10 (16.13%) MS Exchange
14 9 (14.52%) Windows XP
14 9 (14.52%) Windows 7
15 8 (12.90%) TCP/IP
15 8 (12.90%) HP
15 8 (12.90%) Service Delivery
16 7 (11.29%) Symantec
16 7 (11.29%) Apache
16 7 (11.29%) MySQL
16 7 (11.29%) IIS

2nd Line Support Engineer
Top Related IT Skills in the South West by Category

For the 6 months to 30 January 2015, IT jobs across the South West region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (16.13%) MS Exchange
2 7 (11.29%) Apache
2 7 (11.29%) IIS
3 5 (8.06%) Exchange Server 2010
4 4 (6.45%) Exchange Server 2007
5 1 (1.61%) Blackberry Enterprise Server
5 1 (1.61%) Exchange Server 2003
Applications
1 22 (35.48%) MS Excel
2 17 (27.42%) MS Office
3 6 (9.68%) MS PowerPoint
Cloud Services
1 2 (3.23%) Office 365
Communications & Networking
1 17 (27.42%) Firewall
2 12 (19.35%) WAN
3 11 (17.74%) LAN
4 10 (16.13%) VPN
5 8 (12.90%) TCP/IP
6 5 (8.06%) Internet
6 5 (8.06%) DHCP
7 3 (4.84%) DNS
7 3 (4.84%) Cisco ASA
8 2 (3.23%) Unified Communications
8 2 (3.23%) VoIP
8 2 (3.23%) Wi-Fi
9 1 (1.61%) SAN
9 1 (1.61%) MPLS
9 1 (1.61%) SSL
9 1 (1.61%) ISDN
9 1 (1.61%) IP Telephony
9 1 (1.61%) VLAN
Database & Business Intelligence
1 13 (20.97%) SQL Server
2 7 (11.29%) MySQL
3 3 (4.84%) SQL Server 2005
3 3 (4.84%) SQL Server 2008
General
1 2 (3.23%) Finance
2 1 (1.61%) Banking
2 1 (1.61%) Retail
2 1 (1.61%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (1.61%) HTML
Miscellaneous
1 7 (11.29%) Analytical Skills
2 1 (1.61%) Blackberry
Operating Systems
1 43 (69.35%) Windows
2 16 (25.81%) Windows Server 2008
3 15 (24.19%) Linux
4 12 (19.35%) Windows Server 2003
5 9 (14.52%) Windows XP
5 9 (14.52%) Windows 7
6 6 (9.68%) Windows Vista
7 4 (6.45%) Mac OS X
8 3 (4.84%) Windows 8
9 1 (1.61%) Apple iOS
Processes & Methodologies
1 12 (19.35%) ITIL
2 8 (12.90%) Service Delivery
3 7 (11.29%) Continuous Improvement
3 7 (11.29%) Change Control
3 7 (11.29%) Root Cause Analysis
3 7 (11.29%) Network Monitoring
4 6 (9.68%) Performance Tuning
4 6 (9.68%) Time Management
4 6 (9.68%) Risk Management
4 6 (9.68%) Disaster Recovery
4 6 (9.68%) Service Management
5 4 (6.45%) Technical Architecture
6 3 (4.84%) Load Balancing
6 3 (4.84%) Network Design
7 2 (3.23%) Content Management
8 1 (1.61%) Project Management
8 1 (1.61%) Incident Management
8 1 (1.61%) Stakeholder Management
8 1 (1.61%) Software Deployment
8 1 (1.61%) Release Management
Programming Languages
1 12 (19.35%) SQL
2 1 (1.61%) Bash Shell
2 1 (1.61%) PowerShell
Qualifications
1 5 (8.06%) MCP
1 5 (8.06%) Microsoft Certification
2 4 (6.45%) A+ Certification
3 1 (1.61%) ITIL Certification
3 1 (1.61%) Cisco Certification
3 1 (1.61%) CCNA
3 1 (1.61%) MCSE
3 1 (1.61%) MCSA
3 1 (1.61%) VMware Certified Professional (VCP)
3 1 (1.61%) MCITP
3 1 (1.61%) CCENT
3 1 (1.61%) SC Cleared
3 1 (1.61%) Security Cleared
Quality Assurance & Compliance
1 15 (24.19%) SLA
System Software
1 27 (43.55%) Active Directory
2 18 (29.03%) VMware Infrastructure
3 6 (9.68%) Firmware
4 1 (1.61%) Terminal Services
4 1 (1.61%) VMware ESX
4 1 (1.61%) Hyper-V
4 1 (1.61%) XenApp
Systems Management
1 7 (11.29%) WSUS
1 7 (11.29%) SCCM
2 6 (9.68%) NetBackup
3 4 (6.45%) Backup Exec
4 1 (1.61%) Norton AntiVirus
Vendors
1 26 (41.94%) VMware
2 24 (38.71%) Microsoft
3 11 (17.74%) Cisco
3 11 (17.74%) Citrix
4 8 (12.90%) HP
5 7 (11.29%) Symantec
6 6 (9.68%) Red Hat
7 3 (4.84%) Juniper
7 3 (4.84%) F5
8 1 (1.61%) Apple
8 1 (1.61%) McAfee
8 1 (1.61%) IBM
8 1 (1.61%) Meraki
Redruth, Cornwall
Global Technology Solutions Ltd
Salary: £20000 - £22000 per annum
Posted: Yesterday
Chippenham
The People Network
Salary: £15000 - £25000 per annum + benefits
Posted: 4 days ago
Bristol
Computer Futures
Salary: £25000 - £30000 per annum + competitive
Posted: 4 days ago
Bournemouth
Hays IT - Uk Posting account
Salary: £20000.00 - £25000.00 per annum + Overtime + Benefits
Posted: 17 days ago