The first table below looks at the demand for the 2nd Line Support Engineer role in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Engineer in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the South West region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Second Line Support Engineer
Rank 207 212 207
Rank change year-on-year
+5 -5
Permanent jobs requiring a 2nd Line Support Engineer 18 8 9
As % of all permanent IT jobs located in the South West 0.31% 0.15% 0.16%
As % of the Job Titles category 0.33% 0.15% 0.17%
Number of salaries quoted 17 7 9
Average salary £23,000 £24,500 £29,000
Average salary % change year-on-year
-6.12% -15.51%
90% offered a salary of more than £22,500 £21,900 £24,400
10% offered a salary of more than £27,400 £27,700 £30,000
UK excluding London average salary £24,000 £25,000 £25,500
% change year-on-year
-4.00% -1.96%
Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
5532 5200 5378
As % of all permanent IT jobs located in the South West 95.36% 96.64% 95.02%
Number of salaries quoted 4661 4586 4654
Average salary £37,500 £35,000 £36,000
Average salary % change year-on-year
+7.14% -2.77%
90% offered a salary of more than £23,000 £23,500 £24,000
10% offered a salary of more than £54,000 £50,000 £50,000
UK excluding London average salary £40,000 £38,325 £38,000
% change year-on-year
+4.37% +0.85%
2nd Line Support Engineer
England

2nd Line Support Engineer
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Engineer in the job title across the South West region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in the South West

2nd Line Support Engineer
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the South West region.

2nd Line Support Engineer Salary Trend in the South West

2nd Line Support Engineer
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing 2nd Line Support Engineer across the South West region over the 3 months to 18 April 2014.

2nd Line Support Engineer Salary Histogram in the South West

2nd Line Support Engineer
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Engineer within the South West region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Somerset -4 5 £23,000 -6.12% 1
Wiltshire -2 4 £25,250 +5.20% 1
Dorset +2 3 £25,500 +21.42% 2
Devon - 3 £23,000 -
Bristol +1 2 £22,500 -18.18%
Gloucestershire - 1 £23,000 - 1
2nd Line Support Engineer
England

2nd Line Support Engineer
Top 30 Related IT Skills in the South West

For the 6 months to 18 April 2014, IT jobs across the South West region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title.

1 31 (86.11%) Windows
2 20 (55.56%) Microsoft
3 15 (41.67%) MS Excel
3 15 (41.67%) Active Directory
4 14 (38.89%) MS Exchange
5 13 (36.11%) Firewall
5 13 (36.11%) Windows Server 2008
6 11 (30.56%) Windows 7
7 10 (27.78%) SCCM
7 10 (27.78%) VMware
8 9 (25.00%) Windows Server 2003
8 9 (25.00%) Windows XP
9 8 (22.22%) VMware Infrastructure
9 8 (22.22%) Citrix
10 7 (19.44%) SQL
11 6 (16.67%) LAN
11 6 (16.67%) SLA
11 6 (16.67%) Windows Vista
12 5 (13.89%) LANDesk
12 5 (13.89%) Exchange Server 2010
12 5 (13.89%) TCP/IP
12 5 (13.89%) VPN
12 5 (13.89%) SQL Server
12 5 (13.89%) SharePoint
12 5 (13.89%) MS Office
13 4 (11.11%) Java
13 4 (11.11%) UNIX
13 4 (11.11%) MySQL
13 4 (11.11%) Oracle
13 4 (11.11%) Cisco

2nd Line Support Engineer
Top Related IT Skills in the South West by Category

For the 6 months to 18 April 2014, IT jobs across the South West region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 14 (38.89%) MS Exchange
2 5 (13.89%) Exchange Server 2010
2 5 (13.89%) SharePoint
3 4 (11.11%) Apache
4 2 (5.56%) IIS
4 2 (5.56%) Exchange Server 2003
4 2 (5.56%) Exchange Server 2013
4 2 (5.56%) Exchange Server 2007
5 1 (2.78%) Lync
Applications
1 15 (41.67%) MS Excel
2 5 (13.89%) MS Office
3 4 (11.11%) MS PowerPoint
Communications & Networking
1 13 (36.11%) Firewall
2 6 (16.67%) LAN
3 5 (13.89%) TCP/IP
3 5 (13.89%) VPN
4 3 (8.33%) DNS
5 2 (5.56%) WAN
5 2 (5.56%) DHCP
5 2 (5.56%) Internet
6 1 (2.78%) SAN
6 1 (2.78%) VoIP
6 1 (2.78%) WLAN
6 1 (2.78%) SSL
Database & Business Intelligence
1 5 (13.89%) SQL Server
2 4 (11.11%) MySQL
General
1 1 (2.78%) Marketing
Libraries, Frameworks & Software Standards
1 2 (5.56%) .NET
1 2 (5.56%) ASP.NET
Miscellaneous
1 1 (2.78%) NHS
Operating Systems
1 31 (86.11%) Windows
2 13 (36.11%) Windows Server 2008
3 11 (30.56%) Windows 7
4 9 (25.00%) Windows Server 2003
4 9 (25.00%) Windows XP
5 6 (16.67%) Windows Vista
6 4 (11.11%) UNIX
6 4 (11.11%) Windows 8
7 2 (5.56%) Windows Server 2012
8 1 (2.78%) Windows 2000 Server
8 1 (2.78%) Mac OS X
Processes & Methodologies
1 4 (11.11%) Risk Management
1 4 (11.11%) Service Management
1 4 (11.11%) Change Control
2 2 (5.56%) Workflow
2 2 (5.56%) Technical Architecture
2 2 (5.56%) Root Cause Analysis
3 1 (2.78%) Problem Management
3 1 (2.78%) Incident Management
3 1 (2.78%) Migration
3 1 (2.78%) Change Management
3 1 (2.78%) Project Management
Programming Languages
1 7 (19.44%) SQL
2 4 (11.11%) Java
3 2 (5.56%) VB
3 2 (5.56%) VB6
4 1 (2.78%) VBScript
Qualifications
1 2 (5.56%) Microsoft Certification
1 2 (5.56%) Degree
2 1 (2.78%) VMware Certified Professional (VCP)
2 1 (2.78%) MCTS
2 1 (2.78%) MCITP
2 1 (2.78%) Cisco Certification
2 1 (2.78%) MCP
2 1 (2.78%) MCSE
2 1 (2.78%) MCSA
2 1 (2.78%) CCNA
Quality Assurance & Compliance
1 6 (16.67%) SLA
System Software
1 15 (41.67%) Active Directory
2 8 (22.22%) VMware Infrastructure
3 4 (11.11%) VMware ESX
3 4 (11.11%) Hyper-V
4 2 (5.56%) XenApp
4 2 (5.56%) XenDesktop
5 1 (2.78%) vSphere
5 1 (2.78%) Terminal Server
Systems Management
1 10 (27.78%) SCCM
2 2 (5.56%) Backup Exec
Vendors
1 20 (55.56%) Microsoft
2 10 (27.78%) VMware
3 8 (22.22%) Citrix
4 5 (13.89%) LANDesk
5 4 (11.11%) Oracle
5 4 (11.11%) Cisco
6 3 (8.33%) HP
7 1 (2.78%) Bomgar
7 1 (2.78%) Avaya
7 1 (2.78%) Apple
7 1 (2.78%) Dell
7 1 (2.78%) IBM
Truro, Cornwall
Roc Search
Salary: £20000 - £25000 per annum
Posted: Yesterday
Cheltenham, Gloucestershire
Evolution Recruitment Solutions
Salary: 20,000 - 28,000
Posted: Yesterday
Salisbury, Wiltshire
ARM Technology
Salary: £25 - £27 per annum + Pension, Healthcare
Posted: 6 days ago