The first table below looks at the demand for the 2nd Line Support Engineer role in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Engineer in their job title over the 3 months to 28 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the South West region.

Location
3 months to
28 Jul 2014
Same period 2013 Same period 2012
Second Line Support Engineer
Rank 172 185 222
Rank change year-on-year
+13 +37
Permanent jobs requiring a 2nd Line Support Engineer 51 25 2
As % of all permanent IT jobs located in the South West 0.83% 0.48% 0.036%
As % of the Job Titles category 0.87% 0.50% 0.037%
Number of salaries quoted 51 22 2
Average salary £24,000 £25,000 £27,750
Average salary % change year-on-year
-4.00% -9.90%
90% offered a salary of more than £22,500 £22,500 £27,550
10% offered a salary of more than £29,000 £26,450 £27,950
UK excluding London average salary £25,000 £25,000 £25,500
% change year-on-year
- -1.96%
Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
5870 4981 5340
As % of all permanent IT jobs located in the South West 95.74% 95.08% 96.51%
Number of salaries quoted 4875 4317 4719
Average salary £37,500 £35,000 £36,500
Average salary % change year-on-year
+7.14% -4.10%
90% offered a salary of more than £24,000 £24,000 £24,000
10% offered a salary of more than £55,000 £50,000 £50,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
2nd Line Support Engineer
England

2nd Line Support Engineer
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Engineer in the job title across the South West region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in the South West

2nd Line Support Engineer
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the South West region.

2nd Line Support Engineer Salary Trend in the South West

2nd Line Support Engineer
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Engineer within the South West region over the 3 months to 28 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire -6 15 £23,000 -8.00% 1
Somerset -10 10 £27,000 -22.85% 2
Bristol +2 9 £26,000 +6.12%
Gloucestershire -5 8 £24,000 -4.00% 1
Devon - 4 £27,500 -
Dorset 0 3 £22,500 - 1
Cornwall - 2 £22,500 -
2nd Line Support Engineer
England

2nd Line Support Engineer
Top 30 Related IT Skills in the South West

For the 6 months to 28 July 2014, IT jobs across the South West region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title.

1 62 (89.86%) Windows
2 36 (52.17%) Microsoft
3 34 (49.28%) MS Excel
4 27 (39.13%) Active Directory
5 23 (33.33%) VMware
6 21 (30.43%) SQL Server
6 21 (30.43%) SQL
7 20 (28.99%) Firewall
8 19 (27.54%) Windows Server 2008
9 18 (26.09%) VMware Infrastructure
10 17 (24.64%) SCCM
10 17 (24.64%) Windows XP
11 16 (23.19%) Windows Server 2003
12 15 (21.74%) MS Exchange
13 14 (20.29%) Windows Vista
14 13 (18.84%) SLA
14 13 (18.84%) IIS
14 13 (18.84%) Linux
15 12 (17.39%) Change Control
16 11 (15.94%) MS PowerPoint
16 11 (15.94%) MS Office
16 11 (15.94%) VPN
16 11 (15.94%) Risk Management
16 11 (15.94%) Service Management
17 10 (14.49%) Cisco
17 10 (14.49%) ITIL
17 10 (14.49%) MySQL
17 10 (14.49%) Apache
17 10 (14.49%) WSUS
18 9 (13.04%) Exchange Server 2010

2nd Line Support Engineer
Top Related IT Skills in the South West by Category

For the 6 months to 28 July 2014, IT jobs across the South West region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 15 (21.74%) MS Exchange
2 13 (18.84%) IIS
3 10 (14.49%) Apache
4 9 (13.04%) Exchange Server 2010
5 6 (8.70%) SharePoint
6 3 (4.35%) Exchange Server 2013
7 2 (2.90%) Exchange Server 2007
7 2 (2.90%) Lync
8 1 (1.45%) Exchange Server 2003
Applications
1 34 (49.28%) MS Excel
2 11 (15.94%) MS PowerPoint
2 11 (15.94%) MS Office
Cloud Services
1 8 (11.59%) SaaS
2 2 (2.90%) Office 365
Communications & Networking
1 20 (28.99%) Firewall
2 11 (15.94%) VPN
3 7 (10.14%) TCP/IP
4 5 (7.25%) DNS
4 5 (7.25%) WAN
4 5 (7.25%) LAN
5 4 (5.80%) SAN
5 4 (5.80%) SSL
6 3 (4.35%) Internet
6 3 (4.35%) Fibre Channel
6 3 (4.35%) iSCSI
6 3 (4.35%) NAS
7 2 (2.90%) WLAN
8 1 (1.45%) DHCP
8 1 (1.45%) Wi-Fi
Database & Business Intelligence
1 21 (30.43%) SQL Server
2 10 (14.49%) MySQL
General
1 1 (1.45%) Telecoms
1 1 (1.45%) Finance
1 1 (1.45%) Banking
Libraries, Frameworks & Software Standards
1 8 (11.59%) Web Services
1 8 (11.59%) XML
Miscellaneous
1 4 (5.80%) PDA
2 1 (1.45%) NHS
Operating Systems
1 62 (89.86%) Windows
2 19 (27.54%) Windows Server 2008
3 17 (24.64%) Windows XP
4 16 (23.19%) Windows Server 2003
5 14 (20.29%) Windows Vista
6 13 (18.84%) Linux
7 5 (7.25%) Windows 7
8 4 (5.80%) Windows 8
9 3 (4.35%) UNIX
9 3 (4.35%) AIX
10 2 (2.90%) Windows Server 2012
Processes & Methodologies
1 12 (17.39%) Change Control
2 11 (15.94%) Risk Management
2 11 (15.94%) Service Management
3 10 (14.49%) ITIL
4 3 (4.35%) CRM
4 3 (4.35%) Project Management
5 2 (2.90%) Technical Architecture
5 2 (2.90%) Migration
6 1 (1.45%) Change Management
6 1 (1.45%) Disaster Recovery
6 1 (1.45%) Root Cause Analysis
6 1 (1.45%) Web Development
6 1 (1.45%) Incident Management
Programming Languages
1 21 (30.43%) SQL
2 8 (11.59%) T-SQL
3 2 (2.90%) PowerShell
3 2 (2.90%) Bash Shell
Qualifications
1 5 (7.25%) MCP
1 5 (7.25%) Microsoft Certification
1 5 (7.25%) SC Cleared
1 5 (7.25%) Security Cleared
2 3 (4.35%) MCSE
2 3 (4.35%) VMware Certified Professional (VCP)
3 2 (2.90%) MCITP
4 1 (1.45%) CCNA
4 1 (1.45%) MCSA
4 1 (1.45%) CCA
4 1 (1.45%) Citrix Certification
4 1 (1.45%) Cisco Certification
4 1 (1.45%) MCTS
Quality Assurance & Compliance
1 13 (18.84%) SLA
System Software
1 27 (39.13%) Active Directory
2 18 (26.09%) VMware Infrastructure
3 4 (5.80%) XenApp
3 4 (5.80%) XenDesktop
4 2 (2.90%) vSphere
5 1 (1.45%) Terminal Server
5 1 (1.45%) XenServer
Systems Management
1 17 (24.64%) SCCM
2 10 (14.49%) WSUS
3 8 (11.59%) Systems Management Server (SMS)
4 5 (7.25%) Backup Exec
5 3 (4.35%) ARCserve
6 1 (1.45%) Nagios
6 1 (1.45%) SCOM
Vendors
1 36 (52.17%) Microsoft
2 23 (33.33%) VMware
3 10 (14.49%) Cisco
4 6 (8.70%) HP
5 5 (7.25%) IBM
5 5 (7.25%) Citrix
5 5 (7.25%) LANDesk
6 3 (4.35%) EMC
6 3 (4.35%) Juniper
6 3 (4.35%) Veeam
6 3 (4.35%) 3PAR
6 3 (4.35%) WatchGuard
7 2 (2.90%) Avaya
7 2 (2.90%) Dell
8 1 (1.45%) Apple
Bath
Computer Futures
Salary: £30000 - £35000 per annum + competitive
Posted: 14 hours ago
Cheltenham, Gloucestershire
Evolution Recruitment Solutions
Salary: 20,000 - 28,000
Posted: 6 days ago
Chippenham, Wiltshire
Global Technology Solutions Ltd
Salary: £20000 - £26000 per annum + ben+training
Posted: 6 days ago