The table below looks at the statistics for the 2nd Line Support Engineer role in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Engineer in their job title over the 3 months to 20 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
20 Apr 2015
Same period 2014 Same period 2013
Second Line Support Engineer
Rank 206 210 219
Rank change year-on-year
+4 +9
Permanent jobs requiring a 2nd Line Support Engineer 44 18 7
As % of all permanent IT jobs located in the South West 0.71% 0.31% 0.13%
As % of the Job Titles category 0.74% 0.33% 0.14%
Number of salaries quoted 37 17 6
Average salary £23,500 £23,000 £24,250
Average salary % change year-on-year
+2.17% -5.15%
90% offered a salary of more than £21,000 £22,500 £21,750
10% offered a salary of more than £35,000 £27,400 £28,500
UK excluding London average salary £25,000 £24,000 £25,000
% change year-on-year
+4.16% -4.00%
2nd Line Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
5911 5534 5184
As % of all permanent IT jobs located in the South West 96.05% 95.38% 96.57%
Number of salaries quoted 4863 4664 4573
Average salary £37,500 £37,500 £35,000
Average salary % change year-on-year
- +7.14%
90% offered a salary of more than £23,500 £23,000 £23,500
10% offered a salary of more than £56,000 £50,000 £54,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support Engineer
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Engineer in the job title across the South West region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in the South West

2nd Line Support Engineer
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the South West region.

2nd Line Support Engineer Salary Trend in the South West

2nd Line Support Engineer
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing 2nd Line Support Engineer across the South West region over the 3 months to 20 April 2015.

2nd Line Support Engineer Salary Histogram in the South West

2nd Line Support Engineer
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Engineer within the South West region over the 3 months to 20 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Gloucestershire +3 14 £35,000 +52.17%
Cornwall - 11 £21,000 - 1
Wiltshire +4 6 £20,125 -20.29% 1
Bristol +1 4 £21,000 -6.66%
Dorset -20 4 £24,500 -3.92% 3
Devon -6 3 £27,500 +19.56%
Somerset +3 2 £35,000 +52.17% 1
2nd Line Support Engineer
England

2nd Line Support Engineer
Top 30 Related IT Skills in the South West

For the 6 months to 20 April 2015, IT jobs across the South West region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title.

1 45 (66.18%) Windows
2 33 (48.53%) Active Directory
3 28 (41.18%) Microsoft
4 27 (39.71%) MS Exchange
4 27 (39.71%) Windows Server 2008
5 24 (35.29%) Windows Server 2003
6 23 (33.82%) Firewall
7 21 (30.88%) Cisco
8 20 (29.41%) VMware
9 19 (27.94%) TCP/IP
10 18 (26.47%) LAN
10 18 (26.47%) WAN
11 17 (25.00%) Microsoft Certification
12 16 (23.53%) Windows Vista
12 16 (23.53%) Exchange Server 2010
13 15 (22.06%) MS Office
14 14 (20.59%) MCSA
14 14 (20.59%) SLA
14 14 (20.59%) Windows Server 2012
14 14 (20.59%) Exchange Server 2007
15 13 (19.12%) Exchange Server 2013
16 12 (17.65%) Citrix
16 12 (17.65%) ADSL
16 12 (17.65%) A+ Certification
17 11 (16.18%) Network+ Certification
18 10 (14.71%) F5
18 10 (14.71%) MS Excel
18 10 (14.71%) Juniper
19 8 (11.76%) Windows XP
20 7 (10.29%) Windows 7

2nd Line Support Engineer
Top Related IT Skills in the South West by Category

For the 6 months to 20 April 2015, IT jobs across the South West region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 27 (39.71%) MS Exchange
2 16 (23.53%) Exchange Server 2010
3 14 (20.59%) Exchange Server 2007
4 13 (19.12%) Exchange Server 2013
5 3 (4.41%) Exchange Server 2003
6 2 (2.94%) SharePoint
6 2 (2.94%) Lync
7 1 (1.47%) Blackberry Enterprise Server
Applications
1 15 (22.06%) MS Office
2 10 (14.71%) MS Excel
3 5 (7.35%) MS PowerPoint
Cloud Services
1 5 (7.35%) Office 365
Communications & Networking
1 23 (33.82%) Firewall
2 19 (27.94%) TCP/IP
3 18 (26.47%) WAN
3 18 (26.47%) LAN
4 12 (17.65%) ADSL
5 7 (10.29%) VPN
6 6 (8.82%) SAN
7 5 (7.35%) VLAN
8 3 (4.41%) Internet
8 3 (4.41%) LDAP
8 3 (4.41%) Wireless
8 3 (4.41%) DHCP
9 2 (2.94%) IPsec
9 2 (2.94%) Wi-Fi
9 2 (2.94%) SSL
9 2 (2.94%) MPLS
9 2 (2.94%) Cisco ASA
9 2 (2.94%) NAS
10 1 (1.47%) Unified Communications
10 1 (1.47%) IP Telephony
Database & Business Intelligence
1 4 (5.88%) SQL Server
2 2 (2.94%) SQL Server 2005
2 2 (2.94%) SQL Server 2008
Development Applications
1 1 (1.47%) Team Foundation Server
General
1 2 (2.94%) Telecoms
1 2 (2.94%) Finance
2 1 (1.47%) Banking
2 1 (1.47%) Retail
Miscellaneous
1 1 (1.47%) Blackberry
Operating Systems
1 45 (66.18%) Windows
2 27 (39.71%) Windows Server 2008
3 24 (35.29%) Windows Server 2003
4 16 (23.53%) Windows Vista
5 14 (20.59%) Windows Server 2012
6 8 (11.76%) Windows XP
7 7 (10.29%) Linux
7 7 (10.29%) Windows 7
8 3 (4.41%) Mac OS X
9 2 (2.94%) CentOS
9 2 (2.94%) Red Hat Enterprise Linux
9 2 (2.94%) Windows 8
10 1 (1.47%) Apple iOS
Processes & Methodologies
1 5 (7.35%) Risk Management
1 5 (7.35%) ITIL
1 5 (7.35%) Service Management
1 5 (7.35%) Change Control
2 3 (4.41%) Stakeholder Management
3 2 (2.94%) Network Design
3 2 (2.94%) Load Balancing
4 1 (1.47%) Release Management
4 1 (1.47%) Network Management
4 1 (1.47%) Software Deployment
4 1 (1.47%) Incident Management
4 1 (1.47%) Technical Architecture
4 1 (1.47%) Service Delivery
4 1 (1.47%) Business Continuity
4 1 (1.47%) Asset Management
Programming Languages
1 2 (2.94%) SQL
Qualifications
1 17 (25.00%) Microsoft Certification
2 14 (20.59%) MCSA
3 12 (17.65%) A+ Certification
4 11 (16.18%) Network+ Certification
5 3 (4.41%) SC Cleared
5 3 (4.41%) Security Cleared
6 2 (2.94%) MCITP
6 2 (2.94%) MCP
7 1 (1.47%) Degree
7 1 (1.47%) ITIL Certification
7 1 (1.47%) CCNA
7 1 (1.47%) Cisco Certification
Quality Assurance & Compliance
1 14 (20.59%) SLA
System Software
1 33 (48.53%) Active Directory
2 5 (7.35%) VMware Infrastructure
2 5 (7.35%) vSphere
2 5 (7.35%) vCloud
3 1 (1.47%) Hyper-V
3 1 (1.47%) XenApp
3 1 (1.47%) Terminal Services
3 1 (1.47%) VMware ESX
Systems Management
1 2 (2.94%) Backup Exec
2 1 (1.47%) Norton AntiVirus
Vendors
1 28 (41.18%) Microsoft
2 21 (30.88%) Cisco
3 20 (29.41%) VMware
4 12 (17.65%) Citrix
5 10 (14.71%) Juniper
5 10 (14.71%) F5
6 3 (4.41%) Avaya
6 3 (4.41%) HP
7 2 (2.94%) Symantec
8 1 (1.47%) McAfee
8 1 (1.47%) Apple
8 1 (1.47%) Meraki
8 1 (1.47%) Mitel
Bath
Austin Fraser Limited
Salary: £30000 - £40000 per annum + Excellent Benefits
Posted: 3 days ago
Redruth, Cornwall
Global Technology Solutions Ltd
Salary: £20000 - £22000 per annum
Posted: 5 days ago
Bournemouth
Hays IT - Uk Posting account
Salary: £20000.00 - £22800.00 per annum + OTE £28,000
Posted: 7 days ago