The table below looks at the statistics for the 2nd Line Support Engineer role in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Engineer in their job title over the 3 months to 31 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Aug 2015
Same period 2014 Same period 2013
Second Line Support Engineer
Rank 224 185 192
Rank change year-on-year
-39 +7
Permanent jobs requiring a 2nd Line Support Engineer 22 55 24
As % of all permanent IT jobs located in the South West 0.36% 0.90% 0.47%
As % of the Job Titles category 0.38% 0.95% 0.50%
Number of salaries quoted 21 53 19
Average salary £23,000 £24,000 £25,000
Average salary % change year-on-year
-4.16% -4.00%
UK excluding London average salary £25,250 £24,250 £25,000
% change year-on-year
+4.12% -3.00%
2nd Line Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
5826 5804 4819
As % of all permanent IT jobs located in the South West 96.25% 95.24% 95.18%
Number of salaries quoted 4907 4800 4150
Average salary £38,000 £37,000 £35,000
Average salary % change year-on-year
+2.70% +5.71%
90% offered a salary of more than £24,000 £23,500 £24,000
10% offered a salary of more than £55,648 £50,000 £55,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

2nd Line Support Engineer
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Engineer in the job title across the South West region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in the South West

2nd Line Support Engineer
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the South West region.

2nd Line Support Engineer Salary Trend in the South West

2nd Line Support Engineer
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing 2nd Line Support Engineer across the South West region over the 3 months to 31 August 2015.

2nd Line Support Engineer Salary Histogram in the South West

2nd Line Support Engineer
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Engineer within the South West region over the 3 months to 31 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire -10 6 £26,500 +15.21%
Cornwall - 6 £21,000 -
Dorset 0 2 £24,000 +6.66% 1
Somerset -5 2 £27,500 +1.85% 1
Devon -15 2 £21,000 -16.00%
Gloucestershire -24 2 £22,500 -6.25%
Bristol -29 2 £28,750 +17.34% 1
2nd Line Support Engineer
England

2nd Line Support Engineer
Top 30 Related IT Skills in the South West

For the 6 months to 31 August 2015, IT jobs across the South West region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title.

1 43 (91.49%) Windows
2 29 (61.70%) TCP/IP
3 28 (59.57%) MS Exchange
3 28 (59.57%) Windows Server 2008
4 26 (55.32%) Firewall
4 26 (55.32%) Windows Server 2003
5 24 (51.06%) Windows Server 2012
6 23 (48.94%) Exchange Server 2010
7 21 (44.68%) Exchange Server 2013
7 21 (44.68%) Exchange Server 2007
8 20 (42.55%) Windows Vista
8 20 (42.55%) WAN
9 19 (40.43%) ADSL
9 19 (40.43%) LAN
9 19 (40.43%) Microsoft Certification
10 18 (38.30%) A+ Certification
10 18 (38.30%) Active Directory
10 18 (38.30%) MCSA
10 18 (38.30%) Network+ Certification
11 15 (31.91%) Microsoft
12 14 (29.79%) VMware
13 9 (19.15%) ITIL
14 8 (17.02%) VMware Infrastructure
14 8 (17.02%) Windows 7
15 7 (14.89%) Windows XP
16 6 (12.77%) Citrix
16 6 (12.77%) vSphere
17 5 (10.64%) Exchange Server 2003
17 5 (10.64%) vCloud
17 5 (10.64%) Windows 8

2nd Line Support Engineer
Top Related IT Skills in the South West by Category

For the 6 months to 31 August 2015, IT jobs across the South West region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 28 (59.57%) MS Exchange
2 23 (48.94%) Exchange Server 2010
3 21 (44.68%) Exchange Server 2013
3 21 (44.68%) Exchange Server 2007
4 5 (10.64%) Exchange Server 2003
Applications
1 5 (10.64%) MS Excel
2 2 (4.26%) MS Office
3 1 (2.13%) MS PowerPoint
Communications & Networking
1 29 (61.70%) TCP/IP
2 26 (55.32%) Firewall
3 20 (42.55%) WAN
4 19 (40.43%) ADSL
4 19 (40.43%) LAN
5 5 (10.64%) SAN
6 4 (8.51%) SSL
6 4 (8.51%) VoIP
6 4 (8.51%) IPsec
6 4 (8.51%) NAS
7 3 (6.38%) TETRA
7 3 (6.38%) VLAN
7 3 (6.38%) PBX
7 3 (6.38%) DNS
7 3 (6.38%) DASS2
7 3 (6.38%) DPNSS
8 2 (4.26%) DHCP
8 2 (4.26%) MPLS
9 1 (2.13%) Cisco Nexus
9 1 (2.13%) Cisco ASA
General
1 1 (2.13%) Finance
1 1 (2.13%) Marketing
Miscellaneous
1 1 (2.13%) Blackberry
1 1 (2.13%) Data Centre
Operating Systems
1 43 (91.49%) Windows
2 28 (59.57%) Windows Server 2008
3 26 (55.32%) Windows Server 2003
4 24 (51.06%) Windows Server 2012
5 20 (42.55%) Windows Vista
6 8 (17.02%) Windows 7
7 7 (14.89%) Windows XP
8 5 (10.64%) Windows 8
8 5 (10.64%) Linux
9 4 (8.51%) CentOS
9 4 (8.51%) Red Hat Enterprise Linux
10 3 (6.38%) Windows 2000 Server
11 1 (2.13%) Mac OS
11 1 (2.13%) Android
11 1 (2.13%) Apple iOS
Processes & Methodologies
1 9 (19.15%) ITIL
2 3 (6.38%) Workflow
3 2 (4.26%) Software Distribution
3 2 (4.26%) Server Patching
3 2 (4.26%) Service Management
3 2 (4.26%) ITSM
3 2 (4.26%) Identity Management
4 1 (2.13%) Network Design
4 1 (2.13%) Time Management
Programming Languages
1 4 (8.51%) SQL
Qualifications
1 19 (40.43%) Microsoft Certification
2 18 (38.30%) A+ Certification
2 18 (38.30%) Network+ Certification
2 18 (38.30%) MCSA
3 2 (4.26%) SC Cleared
3 2 (4.26%) Security Cleared
4 1 (2.13%) CCNP
4 1 (2.13%) CCNA
4 1 (2.13%) Cisco Certification
Quality Assurance & Compliance
1 2 (4.26%) SLA
System Software
1 18 (38.30%) Active Directory
2 8 (17.02%) VMware Infrastructure
3 6 (12.77%) vSphere
4 5 (10.64%) vCloud
5 3 (6.38%) Hyper-V
Systems Management
1 4 (8.51%) Backup Exec
2 2 (4.26%) WSUS
2 2 (4.26%) SCCM
2 2 (4.26%) SCOM
2 2 (4.26%) Nagios
3 1 (2.13%) NetBackup
Vendors
1 15 (31.91%) Microsoft
2 14 (29.79%) VMware
3 6 (12.77%) Citrix
4 4 (8.51%) HP
5 3 (6.38%) Nortel
5 3 (6.38%) Siemens
6 2 (4.26%) Symantec
6 2 (4.26%) CommVault
6 2 (4.26%) Cisco
6 2 (4.26%) Bomgar
7 1 (2.13%) Mitel
7 1 (2.13%) F5
7 1 (2.13%) NetApp
7 1 (2.13%) Avaya
7 1 (2.13%) Juniper
Dorset
Intapeople
Salary: 18k - 23k P/A
Posted: 5 days ago
Frome
Recruitment Genius
Salary: £16000 - £22000 per annum
Posted: 24 days ago
Bristol
Computer Futures
Salary: £30000 - £32000 per annum + competitive
Posted: 25 days ago