The statistics below represent IT jobs advertised across the South West region that had 2nd Line Support Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 27 February 2017 with a comparison to same period over 2 years.

3 months to
27 Feb 2017
Same period 2016 Same period 2015
Second Line Support Engineer
England / South West
Rank 211 202 208
Rank change year-on-year
-9 +6
Permanent jobs requiring a 2nd Line Support Engineer 24 55 39
As % of all permanent IT jobs located in the South West 0.47% 0.96% 0.66%
As % of the Job Titles category 0.48% 0.99% 0.67%
Number of salaries quoted 24 55 35
Median salary £27,250 £25,000 £23,500
Median salary % change year-on-year
+9.00% +6.38%
90% offered a salary of more than £25,000 £23,500 £20,700
10% offered a salary of more than £37,000 £28,000 £34,000
UK excluding London median salary £26,000 £26,000 £25,000
% change year-on-year
- +4.00%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
4949 5583 5819
As % of all permanent IT jobs located in the South West 96.51% 97.03% 97.90%
Number of salaries quoted 4109 4627 4914
Median salary £40,000 £38,500 £37,500
Median salary % change year-on-year
+3.89% +2.66%
90% offered a salary of more than £25,000 £24,000 £24,000
10% offered a salary of more than £60,000 £55,000 £57,500
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

2nd Line Support Engineer
Jobs Demand Trend in the South West

The demand trend of job ads across the South West region that featured 2nd Line Support Engineer in the job title.

2nd Line Support Engineer Jobs Demand Trend in the South West

2nd Line Support Engineer
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the South West region.

2nd Line Support Engineer Salary Trend in the South West

2nd Line Support Engineer
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing 2nd Line Support Engineer across the South West region over the 3 months to 27 February 2017.

2nd Line Support Engineer Salary Histogram in the South West

2nd Line Support Engineer
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Engineer within the South West region over the 3 months to 27 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire +9 11 £25,000 -3.84%
Gloucestershire -3 9 £37,000 +57.44% 1
Bristol -3 4 £27,500 -1.78% 1
2nd Line Support Engineer
England

2nd Line Support Engineer Skill Set
Top 30 Related IT Skills in the South West

For the 6 months to 27 February 2017, 2nd Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South West region featuring 2nd Line Support Engineer in the job title.

1 43 (95.56%) Windows
2 33 (73.33%) Microsoft
3 28 (62.22%) Windows Server
4 23 (51.11%) Active Directory
5 21 (46.67%) Security Cleared
6 20 (44.44%) WAN
6 20 (44.44%) LAN
6 20 (44.44%) VMware
7 18 (40.00%) Windows Server 2012
8 16 (35.56%) MS Exchange
9 15 (33.33%) Firewall
10 14 (31.11%) Windows Server 2003
10 14 (31.11%) MS Excel
10 14 (31.11%) MS Office
11 13 (28.89%) SC Cleared
11 13 (28.89%) SLA
12 12 (26.67%) ITIL
12 12 (26.67%) Windows Server 2008
13 11 (24.44%) Exchange Server 2007
13 11 (24.44%) Exchange Server 2010
13 11 (24.44%) Cisco
14 10 (22.22%) SQL Server
14 10 (22.22%) Service Management
14 10 (22.22%) SCCM
14 10 (22.22%) VMware Infrastructure
15 9 (20.00%) DV Cleared
16 8 (17.78%) Problem Management
16 8 (17.78%) ITIL V3
16 8 (17.78%) Windows 7
16 8 (17.78%) Driving Licence

2nd Line Support Engineer Skill Set
Top Related IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (35.56%) MS Exchange
2 11 (24.44%) Exchange Server 2007
2 11 (24.44%) Exchange Server 2010
3 5 (11.11%) Exchange Server 2013
4 2 (4.44%) Exchange Server 2003
Applications
1 14 (31.11%) MS Excel
1 14 (31.11%) MS Office
Cloud Services
1 7 (15.56%) Office 365
2 1 (2.22%) SaaS
Communications & Networking
1 20 (44.44%) LAN
1 20 (44.44%) WAN
2 15 (33.33%) Firewall
3 8 (17.78%) TCP/IP
3 8 (17.78%) Wi-Fi
4 7 (15.56%) WLAN
5 5 (11.11%) ADSL
5 5 (11.11%) DHCP
6 4 (8.89%) DNS
7 2 (4.44%) VPN
8 1 (2.22%) Internet
8 1 (2.22%) Remote Desktop
8 1 (2.22%) Wireless
Database & Business Intelligence
1 10 (22.22%) SQL Server
2 1 (2.22%) MySQL
General
1 1 (2.22%) French Language
1 1 (2.22%) Italian Language
1 1 (2.22%) Manufacturing
1 1 (2.22%) Spanish Language
Miscellaneous
1 8 (17.78%) Driving Licence
2 2 (4.44%) Client/Server
3 1 (2.22%) Analytical Skills
3 1 (2.22%) Cybercrime
3 1 (2.22%) Device Driver
3 1 (2.22%) Mobile App
Operating Systems
1 43 (95.56%) Windows
2 28 (62.22%) Windows Server
3 18 (40.00%) Windows Server 2012
4 14 (31.11%) Windows Server 2003
5 12 (26.67%) Windows Server 2008
6 8 (17.78%) Windows 7
6 8 (17.78%) Windows 8
7 6 (13.33%) Linux
7 6 (13.33%) Windows 10
7 6 (13.33%) Windows Vista
8 5 (11.11%) Unix
8 5 (11.11%) Windows XP
9 1 (2.22%) Apple iOS
9 1 (2.22%) Mac OS X
Processes & Methodologies
1 12 (26.67%) ITIL
2 10 (22.22%) Service Management
3 8 (17.78%) Infrastructure Management
3 8 (17.78%) ITIL V3
3 8 (17.78%) Problem Management
3 8 (17.78%) Service Delivery
4 5 (11.11%) PRINCE2
4 5 (11.11%) Project Management
5 2 (4.44%) Change Control
5 2 (4.44%) Data Protection
5 2 (4.44%) Virtual Environments
6 1 (2.22%) Analytics
6 1 (2.22%) Business Analysis
6 1 (2.22%) Cybersecurity
6 1 (2.22%) WFM
Programming Languages
1 1 (2.22%) SQL
Qualifications
1 21 (46.67%) Security Cleared
2 13 (28.89%) SC Cleared
3 9 (20.00%) DV Cleared
4 7 (15.56%) MCP
5 5 (11.11%) MCSA
5 5 (11.11%) Microsoft Certification
6 4 (8.89%) A+ Certification
6 4 (8.89%) Network+ Certification
7 3 (6.67%) CCNA
7 3 (6.67%) Cisco Certification
8 2 (4.44%) Degree
8 2 (4.44%) VMware Certified Professional (VCP)
9 1 (2.22%) ITIL Certification
9 1 (2.22%) MCSE
Quality Assurance & Compliance
1 13 (28.89%) SLA
2 1 (2.22%) QA
System Software
1 23 (51.11%) Active Directory
2 10 (22.22%) VMware Infrastructure
3 8 (17.78%) Virtual Desktop
4 5 (11.11%) VMware ESXi
5 4 (8.89%) Hyper-V
Systems Management
1 10 (22.22%) SCCM
2 2 (4.44%) Systems Management Server (SMS)
Vendors
1 33 (73.33%) Microsoft
2 20 (44.44%) VMware
3 11 (24.44%) Cisco
4 5 (11.11%) WatchGuard
5 4 (8.89%) Juniper
6 2 (4.44%) Apple
Tetbury, Gloucestershire
Experis Ltd
Posted: 4 days ago
Bristol, Avon
Latcom Ltd
Salary: From £25,000 to £28,000 per annum + Benefits
Posted: 6 days ago
Poole, Dorset
Randstad Technologies
Salary: £23000.00 - £27000.00 per annum
Posted: 6 days ago