The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the Bristol region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Third Line Support
Rank 128 112 117
Rank change year-on-year
-16 +5
Permanent jobs requiring a 3rd Line Support 8 5 3
As % of all permanent IT jobs located in Bristol 0.42% 0.28% 0.19%
As % of the Job Titles category 0.44% 0.29% 0.20%
Number of salaries quoted 8 5 3
Average salary £35,000 £27,500 £34,000
Average salary % change year-on-year
+27.27% -19.11%
90% offered a salary of more than £33,650 £27,500 £33,600
10% offered a salary of more than £41,500 £27,500 £38,800
UK excluding London average salary £35,000 £34,000 £32,500
% change year-on-year
+2.94% +4.61%
3rd Line Support
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Bristol region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Bristol
Permanent IT job ads with a match in the
Job Titles category
1823 1703 1470
As % of all permanent IT jobs located in Bristol 96.46% 95.84% 93.45%
Number of salaries quoted 1570 1355 1308
Average salary £40,000 £37,500 £35,000
Average salary % change year-on-year
+6.66% +7.14%
90% offered a salary of more than £25,000 £24,500 £24,000
10% offered a salary of more than £62,500 £50,000 £58,225
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

3rd Line Support
Jobs Demand Trend in Bristol

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the Bristol region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in Bristol

3rd Line Support
Salary Trend in Bristol

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Bristol region.

3rd Line Support Salary Trend in Bristol

3rd Line Support
Salary Histogram in Bristol

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the Bristol region over the 3 months to 28 August 2015.

3rd Line Support Salary Histogram in Bristol

3rd Line Support
Top 30 Related IT Skills in Bristol

For the 6 months to 28 August 2015, IT jobs across the Bristol region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 9 (69.23%) Windows
2 8 (61.54%) SQL
3 7 (53.85%) MS Excel
4 6 (46.15%) SQL Server
4 6 (46.15%) Microsoft
5 5 (38.46%) Active Directory
5 5 (38.46%) Microsoft Certification
5 5 (38.46%) Firewall
5 5 (38.46%) VMware
6 4 (30.77%) SQL Server Reporting Services
6 4 (30.77%) .NET Framework
6 4 (30.77%) Root Cause Analysis
6 4 (30.77%) BizTalk Server
6 4 (30.77%) .NET
6 4 (30.77%) ITIL
6 4 (30.77%) MS Exchange
7 3 (23.08%) LAN
7 3 (23.08%) WAN
7 3 (23.08%) DHCP
7 3 (23.08%) Linux
7 3 (23.08%) MCP
7 3 (23.08%) MS Office
7 3 (23.08%) ASP.NET
7 3 (23.08%) Web Services
7 3 (23.08%) Citrix
7 3 (23.08%) Cisco Certification
7 3 (23.08%) CCNA
7 3 (23.08%) DNS
7 3 (23.08%) Cisco
8 2 (15.38%) SSL

3rd Line Support
Top Related IT Skills in Bristol by Category

For the 6 months to 28 August 2015, IT jobs across the Bristol region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (30.77%) MS Exchange
1 4 (30.77%) BizTalk Server
2 1 (7.69%) SharePoint
Applications
1 7 (53.85%) MS Excel
2 3 (23.08%) MS Office
Communications & Networking
1 5 (38.46%) Firewall
2 3 (23.08%) LAN
2 3 (23.08%) WAN
2 3 (23.08%) DHCP
2 3 (23.08%) DNS
3 2 (15.38%) SSL
3 2 (15.38%) SAN
3 2 (15.38%) TCP/IP
3 2 (15.38%) VPN
3 2 (15.38%) Wireless
3 2 (15.38%) IPsec
3 2 (15.38%) Cisco ASA
3 2 (15.38%) NAS
Database & Business Intelligence
1 6 (46.15%) SQL Server
2 4 (30.77%) SQL Server Reporting Services
3 2 (15.38%) SQL Server 2005
3 2 (15.38%) SQL Server 2008
General
1 1 (7.69%) Finance
Libraries, Frameworks & Software Standards
1 4 (30.77%) .NET
1 4 (30.77%) .NET Framework
2 3 (23.08%) ASP.NET
2 3 (23.08%) Web Services
Operating Systems
1 9 (69.23%) Windows
2 3 (23.08%) Linux
3 2 (15.38%) Mac OS X
3 2 (15.38%) Windows Server 2003
3 2 (15.38%) Windows Server 2008
3 2 (15.38%) CentOS
3 2 (15.38%) Red Hat Enterprise Linux
Processes & Methodologies
1 4 (30.77%) ITIL
1 4 (30.77%) Root Cause Analysis
2 2 (15.38%) Capacity Management
2 2 (15.38%) CRM
2 2 (15.38%) Network Design
2 2 (15.38%) Load Balancing
2 2 (15.38%) Problem Management
3 1 (7.69%) Workflow
Programming Languages
1 8 (61.54%) SQL
2 1 (7.69%) JavaScript
Qualifications
1 5 (38.46%) Microsoft Certification
2 3 (23.08%) MCP
2 3 (23.08%) CCNA
2 3 (23.08%) Cisco Certification
3 2 (15.38%) MCSE
3 2 (15.38%) MCTS
4 1 (7.69%) Degree
System Software
1 5 (38.46%) Active Directory
2 2 (15.38%) VMware Infrastructure
2 2 (15.38%) Hyper-V
2 2 (15.38%) vSphere
2 2 (15.38%) vCloud
Vendors
1 6 (46.15%) Microsoft
2 5 (38.46%) VMware
3 3 (23.08%) Citrix
3 3 (23.08%) Cisco
4 1 (7.69%) Mitel