The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the Bristol region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 24 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Apr 2015
Same period 2014 Same period 2013
Third Line Support
Rank 122 112 116
Rank change year-on-year
-10 +4
Permanent jobs requiring a 3rd Line Support 6 14 12
As % of all permanent IT jobs located in Bristol 0.30% 0.69% 0.65%
As % of the Job Titles category 0.31% 0.72% 0.67%
Number of salaries quoted 6 11 12
Average salary £35,000 £35,000 £37,500
Average salary % change year-on-year
- -6.66%
UK excluding London average salary £35,000 £34,000 £32,500
% change year-on-year
+2.94% +4.61%
3rd Line Support
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Bristol region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Bristol
Permanent IT job ads with a match in the
Job Titles category
1959 1949 1787
As % of all permanent IT jobs located in Bristol 96.45% 96.68% 96.86%
Number of salaries quoted 1633 1585 1538
Average salary £40,000 £37,500 £36,000
Average salary % change year-on-year
+6.66% +4.16%
90% offered a salary of more than £25,000 £23,500 £23,500
10% offered a salary of more than £58,000 £50,000 £53,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

3rd Line Support
Jobs Demand Trend in Bristol

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the Bristol region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in Bristol

3rd Line Support
Salary Trend in Bristol

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Bristol region.

3rd Line Support Salary Trend in Bristol

3rd Line Support
Top 30 Related IT Skills in Bristol

For the 6 months to 24 April 2015, IT jobs across the Bristol region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 12 (100.00%) Windows
2 11 (91.67%) VMware
3 10 (83.33%) Active Directory
3 10 (83.33%) Windows Server 2008
4 9 (75.00%) Citrix
4 9 (75.00%) Windows Server 2003
4 9 (75.00%) Firewall
5 8 (66.67%) SQL Server
5 8 (66.67%) Cisco
5 8 (66.67%) Microsoft
6 7 (58.33%) TCP/IP
6 7 (58.33%) MS Exchange
6 7 (58.33%) VMware Infrastructure
7 6 (50.00%) SLA
7 6 (50.00%) MS Office
7 6 (50.00%) ITIL
7 6 (50.00%) SharePoint
7 6 (50.00%) Blackberry
7 6 (50.00%) Blackberry Enterprise Server
8 4 (33.33%) Windows 7
9 3 (25.00%) Microsoft Certification
9 3 (25.00%) SAN
9 3 (25.00%) MCSE
10 2 (16.67%) MS Excel
10 2 (16.67%) SQL
10 2 (16.67%) LAN
10 2 (16.67%) WAN
10 2 (16.67%) DHCP
10 2 (16.67%) CCNA
10 2 (16.67%) Mac OS X

3rd Line Support
Top Related IT Skills in Bristol by Category

For the 6 months to 24 April 2015, IT jobs across the Bristol region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (58.33%) MS Exchange
2 6 (50.00%) Blackberry Enterprise Server
2 6 (50.00%) SharePoint
3 1 (8.33%) Exchange Server 2003
3 1 (8.33%) Exchange Server 2007
3 1 (8.33%) Exchange Server 2010
3 1 (8.33%) Exchange Server 2013
Applications
1 6 (50.00%) MS Office
2 2 (16.67%) MS Excel
Communications & Networking
1 9 (75.00%) Firewall
2 7 (58.33%) TCP/IP
3 3 (25.00%) SAN
4 2 (16.67%) LAN
4 2 (16.67%) WAN
4 2 (16.67%) DHCP
4 2 (16.67%) Cisco ASA
5 1 (8.33%) NAS
5 1 (8.33%) IPsec
5 1 (8.33%) VPN
5 1 (8.33%) SSL
Database & Business Intelligence
1 8 (66.67%) SQL Server
2 2 (16.67%) SQL Server 2005
2 2 (16.67%) SQL Server 2008
Miscellaneous
1 6 (50.00%) Blackberry
2 1 (8.33%) Analytical Skills
2 1 (8.33%) Private Cloud
2 1 (8.33%) Hybrid Cloud
Operating Systems
1 12 (100.00%) Windows
2 10 (83.33%) Windows Server 2008
3 9 (75.00%) Windows Server 2003
4 4 (33.33%) Windows 7
5 2 (16.67%) Mac OS X
6 1 (8.33%) Linux
6 1 (8.33%) Windows Server 2012
6 1 (8.33%) CentOS
6 1 (8.33%) Red Hat Enterprise Linux
Processes & Methodologies
1 6 (50.00%) ITIL
2 2 (16.67%) Network Design
2 2 (16.67%) Load Balancing
2 2 (16.67%) Capacity Planning
2 2 (16.67%) ITIL V3
2 2 (16.67%) Performance Tuning
Programming Languages
1 2 (16.67%) SQL
2 1 (8.33%) PowerShell
Qualifications
1 3 (25.00%) MCSE
1 3 (25.00%) Microsoft Certification
2 2 (16.67%) CCNA
2 2 (16.67%) Cisco Certification
3 1 (8.33%) MCTS
Quality Assurance & Compliance
1 6 (50.00%) SLA
System Software
1 10 (83.33%) Active Directory
2 7 (58.33%) VMware Infrastructure
3 2 (16.67%) Citrix Presentation Server
3 2 (16.67%) XenApp
4 1 (8.33%) vSphere
4 1 (8.33%) vCloud
4 1 (8.33%) Hyper-V
Systems Management
1 2 (16.67%) NetBackup
1 2 (16.67%) Backup Exec
2 1 (8.33%) SCCM
2 1 (8.33%) SCOM
2 1 (8.33%) SCVMM
2 1 (8.33%) SCDPM
2 1 (8.33%) SCSM
Vendors
1 11 (91.67%) VMware
2 9 (75.00%) Citrix
3 8 (66.67%) Cisco
3 8 (66.67%) Microsoft