The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the Bristol region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 22 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Sep 2014
Same period 2013 Same period 2012
Third Line Support
Rank 123 115 93
Rank change year-on-year
-8 -22
Permanent jobs requiring a 3rd Line Support 7 2 16
As % of all permanent IT jobs located in Bristol 0.38% 0.13% 1.00%
As % of the Job Titles category 0.40% 0.14% 1.05%
Number of salaries quoted 7 2 16
Average salary £27,500 £31,750 £41,250
Average salary % change year-on-year
-13.38% -23.03%
UK excluding London average salary £33,500 £32,500 £34,500
% change year-on-year
+3.07% -5.79%
3rd Line Support
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Bristol region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Bristol
Permanent IT job ads with a match in the
Job Titles category
1759 1476 1529
As % of all permanent IT jobs located in Bristol 95.65% 93.77% 95.44%
Number of salaries quoted 1462 1305 1321
Average salary £37,500 £35,000 £37,000
Average salary % change year-on-year
+7.14% -5.40%
90% offered a salary of more than £24,000 £24,000 £25,000
10% offered a salary of more than £60,000 £53,000 £51,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

3rd Line Support
Jobs Demand Trend in Bristol

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the Bristol region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in Bristol

3rd Line Support
Salary Trend in Bristol

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Bristol region.

3rd Line Support Salary Trend in Bristol

3rd Line Support
Top 30 Related IT Skills in Bristol

For the 6 months to 22 September 2014, IT jobs across the Bristol region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 17 (85.00%) Windows
2 14 (70.00%) Microsoft Certification
3 13 (65.00%) VMware
4 12 (60.00%) Windows Server 2008
4 12 (60.00%) MCSE
5 11 (55.00%) SQL
5 11 (55.00%) Cisco
5 11 (55.00%) Firewall
6 10 (50.00%) Active Directory
6 10 (50.00%) SQL Server
7 9 (45.00%) LAN
7 9 (45.00%) WAN
7 9 (45.00%) Windows Server 2003
8 8 (40.00%) Citrix
9 7 (35.00%) Cisco Certification
9 7 (35.00%) Mac OS X
9 7 (35.00%) SQL Server 2005
9 7 (35.00%) Microsoft
9 7 (35.00%) CCNA
9 7 (35.00%) SQL Server 2008
10 6 (30.00%) Cisco ASA
10 6 (30.00%) DHCP
10 6 (30.00%) MS Office
10 6 (30.00%) MS Excel
10 6 (30.00%) Network Design
10 6 (30.00%) Load Balancing
11 5 (25.00%) Hyper-V
12 4 (20.00%) VMware Infrastructure
12 4 (20.00%) Windows Server 2012
12 4 (20.00%) SCCM

3rd Line Support
Top Related IT Skills in Bristol by Category

For the 6 months to 22 September 2014, IT jobs across the Bristol region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (20.00%) MS Exchange
2 1 (5.00%) Lync
2 1 (5.00%) Exchange Server 2010
2 1 (5.00%) SharePoint
Applications
1 6 (30.00%) MS Office
1 6 (30.00%) MS Excel
Business Applications
1 3 (15.00%) Oracle EBS
Communications & Networking
1 11 (55.00%) Firewall
2 9 (45.00%) LAN
2 9 (45.00%) WAN
3 6 (30.00%) Cisco ASA
3 6 (30.00%) DHCP
4 3 (15.00%) Wireless
5 2 (10.00%) SAN
6 1 (5.00%) NAS
6 1 (5.00%) TCP/IP
6 1 (5.00%) VPN
6 1 (5.00%) DNS
6 1 (5.00%) VoIP
6 1 (5.00%) MPLS
Database & Business Intelligence
1 10 (50.00%) SQL Server
2 7 (35.00%) SQL Server 2005
2 7 (35.00%) SQL Server 2008
3 3 (15.00%) Oracle Reports
General
1 1 (5.00%) Marketing
1 1 (5.00%) Finance
Libraries, Frameworks & Software Standards
1 3 (15.00%) XML
2 1 (5.00%) .NET
2 1 (5.00%) Silverlight
2 1 (5.00%) Ajax
Miscellaneous
1 1 (5.00%) IVR
1 1 (5.00%) Blackberry
Operating Systems
1 17 (85.00%) Windows
2 12 (60.00%) Windows Server 2008
3 9 (45.00%) Windows Server 2003
4 7 (35.00%) Mac OS X
5 4 (20.00%) Windows Server 2012
6 3 (15.00%) Linux
7 2 (10.00%) Windows 7
8 1 (5.00%) Apple iOS
8 1 (5.00%) Red Hat Enterprise Linux
8 1 (5.00%) UNIX
8 1 (5.00%) Ubuntu
Processes & Methodologies
1 6 (30.00%) Network Design
1 6 (30.00%) Load Balancing
2 3 (15.00%) User Acceptance Testing
3 2 (10.00%) Project Management
3 2 (10.00%) Software Deployment
4 1 (5.00%) Network Management
4 1 (5.00%) Kalman Filter
4 1 (5.00%) CRM
4 1 (5.00%) ITIL
4 1 (5.00%) Problem Management
Programming Languages
1 11 (55.00%) SQL
2 1 (5.00%) PowerShell
Qualifications
1 14 (70.00%) Microsoft Certification
2 12 (60.00%) MCSE
3 7 (35.00%) Cisco Certification
3 7 (35.00%) CCNA
4 4 (20.00%) MCP
5 3 (15.00%) MCITP
6 2 (10.00%) MCTS
6 2 (10.00%) Degree
6 2 (10.00%) MCSA
7 1 (5.00%) CCNP
Quality Assurance & Compliance
1 3 (15.00%) SLA
System Software
1 10 (50.00%) Active Directory
2 5 (25.00%) Hyper-V
3 4 (20.00%) VMware Infrastructure
4 1 (5.00%) vSphere
Systems Management
1 4 (20.00%) SCCM
1 4 (20.00%) SCOM
2 1 (5.00%) ZABBIX
2 1 (5.00%) SCDPM
2 1 (5.00%) SCSM
2 1 (5.00%) WSUS
2 1 (5.00%) SCVMM
Vendors
1 13 (65.00%) VMware
2 11 (55.00%) Cisco
3 8 (40.00%) Citrix
4 7 (35.00%) Microsoft
5 4 (20.00%) Oracle
6 2 (10.00%) Red Hat
6 2 (10.00%) HP
6 2 (10.00%) Avaya
7 1 (5.00%) Juniper
7 1 (5.00%) Genesys
7 1 (5.00%) Apple
7 1 (5.00%) CheckPoint
Bristol, Avon
Capita Resourcing - IT Resourcing
Salary: £30000 - £40000 per annum + Benefits
Posted: 2 days ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £28000 - £35000 per annum + excellent benefits
Posted: 2 days ago