The statistics below represent IT jobs advertised across the South West region that had 3rd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 18 January 2017 with a comparison to same period over 2 years.

3 months to
18 Jan 2017
Same period 2016 Same period 2015
Third Line Support
England / South West
Rank 182 160 188
Rank change year-on-year
-22 +28
Permanent jobs requiring a 3rd Line Support 50 91 66
As % of all permanent IT jobs located in the South West 1.01% 1.63% 1.11%
As % of the Job Titles category 1.04% 1.68% 1.14%
Number of salaries quoted 49 80 61
Median salary £32,500 £33,500 £34,000
Median salary % change year-on-year
-2.98% -1.47%
90% offered a salary of more than £25,000 £29,000 £28,500
10% offered a salary of more than £37,500 £42,650 £37,500
UK excluding London median salary £34,000 £35,000 £35,000
% change year-on-year
-2.85% -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
4786 5423 5795
As % of all permanent IT jobs located in the South West 96.63% 97.22% 97.51%
Number of salaries quoted 3995 4633 4906
Median salary £40,000 £38,500 £37,500
Median salary % change year-on-year
+3.89% +2.66%
90% offered a salary of more than £25,000 £24,862 £24,000
10% offered a salary of more than £62,000 £55,000 £57,500
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

3rd Line Support
Jobs Demand Trend in the South West

The demand trend of job ads across the South West region that featured 3rd Line Support in the job title.

3rd Line Support Jobs Demand Trend in the South West

3rd Line Support
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the South West region.

3rd Line Support Salary Trend in the South West

3rd Line Support
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the South West region over the 3 months to 18 January 2017.

3rd Line Support Salary Histogram in the South West

3rd Line Support
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support within the South West region over the 3 months to 18 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Dorset +24 16 £37,500 +23.96%
Wiltshire +10 15 £27,500 -20.28% 1
Bristol +11 10 £35,000 -17.64% 2
Gloucestershire -17 5 £32,500 -7.14%
Devon -13 4 £26,750 -7.75%
3rd Line Support
England

3rd Line Support Skill Set
Top 30 Related IT Skills in the South West

For the 6 months to 18 January 2017, 3rd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South West region featuring 3rd Line Support in the job title.

1 101 (80.80%) Windows
2 93 (74.40%) VMware
3 88 (70.40%) Microsoft
4 81 (64.80%) MS Exchange
5 70 (56.00%) Active Directory
6 68 (54.40%) Windows Server
6 68 (54.40%) Windows Server 2012
7 63 (50.40%) Exchange Server 2010
8 60 (48.00%) Office 365
8 60 (48.00%) MS Excel
9 42 (33.60%) Citrix
10 41 (32.80%) ITIL
10 41 (32.80%) Exchange Server 2013
11 38 (30.40%) SAN
12 35 (28.00%) XenApp
12 35 (28.00%) XenDesktop
13 31 (24.80%) Firewall
14 30 (24.00%) Windows Server 2003
15 28 (22.40%) Microsoft Certification
16 27 (21.60%) Cisco Certification
16 27 (21.60%) Security Cleared
17 24 (19.20%) CCNA
18 23 (18.40%) MCSE
18 23 (18.40%) VMware Infrastructure
18 23 (18.40%) SC Cleared
18 23 (18.40%) VMware Certified Professional (VCP)
19 22 (17.60%) Exchange Server 2007
20 21 (16.80%) Driving Licence
21 20 (16.00%) LAN
21 20 (16.00%) WAN

3rd Line Support Skill Set
Top Related IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 81 (64.80%) MS Exchange
2 63 (50.40%) Exchange Server 2010
3 41 (32.80%) Exchange Server 2013
4 22 (17.60%) Exchange Server 2007
5 4 (3.20%) Exchange Server 2003
6 2 (1.60%) SharePoint
7 1 (0.80%) Apache
7 1 (0.80%) IIS
7 1 (0.80%) Skype for Business
7 1 (0.80%) Tomcat
Applications
1 60 (48.00%) MS Excel
2 15 (12.00%) MS Office
Business Applications
1 4 (3.20%) SAP Oil and Gas
Cloud Services
1 60 (48.00%) Office 365
2 1 (0.80%) Microsoft Azure
2 1 (0.80%) SaaS
Communications & Networking
1 38 (30.40%) SAN
2 31 (24.80%) Firewall
3 20 (16.00%) LAN
3 20 (16.00%) WAN
4 13 (10.40%) TCP/IP
5 11 (8.80%) DHCP
6 10 (8.00%) DNS
7 6 (4.80%) Remote Desktop
8 5 (4.00%) Wi-Fi
9 4 (3.20%) VoIP
10 3 (2.40%) Unified Communications
10 3 (2.40%) VLAN
10 3 (2.40%) Wireless
11 1 (0.80%) Cisco ASA
11 1 (0.80%) Internet
11 1 (0.80%) IPv4
11 1 (0.80%) IPv6
11 1 (0.80%) Skype
11 1 (0.80%) SSL
11 1 (0.80%) VPN
Database & Business Intelligence
1 16 (12.80%) SQL Server
2 7 (5.60%) SQL Server 2005
3 6 (4.80%) SQL Server 2008
4 5 (4.00%) SQL Server 2012
5 1 (0.80%) SQL Server Reporting Services
Development Applications
1 1 (0.80%) Ant
1 1 (0.80%) Jenkins
1 1 (0.80%) Maven
1 1 (0.80%) Subversion
General
1 14 (11.20%) Finance
2 4 (3.20%) Electronics
2 4 (3.20%) Manufacturing
2 4 (3.20%) Marketing
2 4 (3.20%) Telecoms
3 3 (2.40%) Automotive
4 1 (0.80%) Advertising
4 1 (0.80%) Retail
Libraries, Frameworks & Software Standards
1 4 (3.20%) Software Packaging
2 2 (1.60%) .NET
2 2 (1.60%) ASP.NET
2 2 (1.60%) Hibernate
2 2 (1.60%) Spring
2 2 (1.60%) Spring MVC
3 1 (0.80%) .NET Framework
3 1 (0.80%) COM
3 1 (0.80%) Web Services
Miscellaneous
1 21 (16.80%) Driving Licence
2 3 (2.40%) CESG
2 3 (2.40%) Data Centre
3 1 (0.80%) Analytical Skills
3 1 (0.80%) Artificial Intelligence
3 1 (0.80%) EMC VNX
3 1 (0.80%) Internet of Things
3 1 (0.80%) Replication
3 1 (0.80%) Robotics
3 1 (0.80%) User Experience
Operating Systems
1 101 (80.80%) Windows
2 68 (54.40%) Windows Server
2 68 (54.40%) Windows Server 2012
3 30 (24.00%) Windows Server 2003
4 17 (13.60%) Windows Server 2008
5 14 (11.20%) Linux
6 8 (6.40%) Unix
6 8 (6.40%) Windows 8
6 8 (6.40%) Windows XP
7 6 (4.80%) Windows 7
8 5 (4.00%) Mac OS X
9 4 (3.20%) Windows Vista
10 1 (0.80%) VMS
Processes & Methodologies
1 41 (32.80%) ITIL
2 7 (5.60%) Change Management
2 7 (5.60%) Line Management
2 7 (5.60%) Service Delivery
3 6 (4.80%) Service Management
4 5 (4.00%) Patch Management
4 5 (4.00%) Trend Analysis
5 4 (3.20%) Business Intelligence
5 4 (3.20%) Digital Marketing
5 4 (3.20%) Programme Management
6 3 (2.40%) Capacity Management
6 3 (2.40%) Infrastructure Monitoring
6 3 (2.40%) Logistics
6 3 (2.40%) Mentoring
6 3 (2.40%) Mobile Device Management
6 3 (2.40%) Network Optimisation
6 3 (2.40%) Problem Management
6 3 (2.40%) Project Management
6 3 (2.40%) Release Management
6 3 (2.40%) User Acceptance Testing
Programming Languages
1 10 (8.00%) SQL
2 4 (3.20%) PowerShell
3 2 (1.60%) Java
4 1 (0.80%) PL/SQL
Qualifications
1 28 (22.40%) Microsoft Certification
2 27 (21.60%) Cisco Certification
2 27 (21.60%) Security Cleared
3 24 (19.20%) CCNA
4 23 (18.40%) MCSE
4 23 (18.40%) SC Cleared
4 23 (18.40%) VMware Certified Professional (VCP)
5 19 (15.20%) MCSA
6 11 (8.80%) CCNP
7 10 (8.00%) MCP
8 6 (4.80%) ITIL Certification
9 5 (4.00%) CCDA
10 3 (2.40%) MCTS
11 2 (1.60%) Degree
12 1 (0.80%) HNC
12 1 (0.80%) HND
Quality Assurance & Compliance
1 15 (12.00%) SLA
System Software
1 70 (56.00%) Active Directory
2 35 (28.00%) XenApp
2 35 (28.00%) XenDesktop
3 23 (18.40%) VMware Infrastructure
4 7 (5.60%) vSphere
5 4 (3.20%) Hyper-V
6 3 (2.40%) Firmware
6 3 (2.40%) Virtual Servers
6 3 (2.40%) VMware ESXi
7 2 (1.60%) Virtual Desktop
8 1 (0.80%) VMware Workstation
Systems Management
1 4 (3.20%) Backup Exec
1 4 (3.20%) Microsoft Intune
1 4 (3.20%) SCCM
2 1 (0.80%) Cacti
2 1 (0.80%) Microsoft Data Protection Manager
2 1 (0.80%) Nagios
2 1 (0.80%) Perfmon
2 1 (0.80%) WMI
2 1 (0.80%) WSUS
Vendors
1 93 (74.40%) VMware
2 88 (70.40%) Microsoft
3 42 (33.60%) Citrix
4 14 (11.20%) Cisco
5 7 (5.60%) Veeam
6 5 (4.00%) Symantec
7 4 (3.20%) Apple
7 4 (3.20%) Dell
7 4 (3.20%) HP
7 4 (3.20%) SAP
8 3 (2.40%) Mitel
9 2 (1.60%) Oracle
9 2 (1.60%) Remedy
10 1 (0.80%) Avaya
10 1 (0.80%) Barracuda Networks
10 1 (0.80%) CheckPoint
10 1 (0.80%) EMC
10 1 (0.80%) Juniper
10 1 (0.80%) Red Hat
10 1 (0.80%) Sophos
Bristol, Avon
Senitor Associates
Salary: £34000 per annum
Posted: 21 hours ago
Calne, Wiltshire
IT Support 365 Ltd
Posted: Yesterday
Bristol, Avon
Connected IT
Salary: £25000 - £40000 per annum + Benefits
Posted: 4 days ago