The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 27 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Mar 2015
Same period 2014 Same period 2013
Third Line Support
Rank 187 189 185
Rank change year-on-year
+2 -4
Permanent jobs requiring a 3rd Line Support 53 29 39
As % of all permanent IT jobs located in the South West 0.88% 0.55% 0.72%
As % of the Job Titles category 0.92% 0.58% 0.75%
Number of salaries quoted 45 27 38
Average salary £34,000 £32,500 £30,000
Average salary % change year-on-year
+4.61% +8.33%
90% offered a salary of more than £28,700 £24,300 £27,500
10% offered a salary of more than £46,500 £41,000 £40,000
UK excluding London average salary £35,000 £34,000 £33,000
% change year-on-year
+2.94% +3.03%
3rd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
5762 5035 5224
As % of all permanent IT jobs located in the South West 96.16% 95.34% 96.58%
Number of salaries quoted 4817 4303 4604
Average salary £37,500 £36,000 £35,000
Average salary % change year-on-year
+4.16% +2.85%
90% offered a salary of more than £24,000 £23,000 £24,000
10% offered a salary of more than £57,100 £50,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

3rd Line Support
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the South West region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in the South West

3rd Line Support
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the South West region.

3rd Line Support Salary Trend in the South West

3rd Line Support
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the South West region over the 3 months to 27 March 2015.

3rd Line Support Salary Histogram in the South West

3rd Line Support
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the South West region over the 3 months to 27 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire +15 12 £45,000 +80.00% 1
Devon +8 11 £33,000 +17.85%
Gloucestershire +2 11 £34,000 -15.00% 7
Bristol -7 8 £35,000 +3.70% 2
Dorset -21 8 £37,500 +7.14% 1
Somerset - 5 £32,500 - 1
3rd Line Support
England

3rd Line Support
Top 30 Related IT Skills in the South West

For the 6 months to 27 March 2015, IT jobs across the South West region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 92 (82.14%) Windows
2 72 (64.29%) VMware
3 64 (57.14%) Active Directory
4 60 (53.57%) Microsoft
5 37 (33.04%) MS Excel
6 36 (32.14%) Citrix
7 34 (30.36%) Microsoft Certification
8 31 (27.68%) Windows Server 2008
8 31 (27.68%) VMware Infrastructure
9 29 (25.89%) SQL Server
10 28 (25.00%) MS Office
10 28 (25.00%) TCP/IP
11 26 (23.21%) ITIL
11 26 (23.21%) Linux
11 26 (23.21%) MS Exchange
12 24 (21.43%) MCSE
13 23 (20.54%) Cisco
14 22 (19.64%) SAN
14 22 (19.64%) SQL
15 20 (17.86%) MCSA
16 18 (16.07%) Firewall
16 18 (16.07%) Windows Server 2003
17 17 (15.18%) Back Office
17 17 (15.18%) Hyper-V
17 17 (15.18%) vSphere
18 16 (14.29%) VPN
18 16 (14.29%) .NET
19 15 (13.39%) SCCM
20 14 (12.50%) Red Hat Enterprise Linux
20 14 (12.50%) XenApp

3rd Line Support
Top Related IT Skills in the South West by Category

For the 6 months to 27 March 2015, IT jobs across the South West region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 26 (23.21%) MS Exchange
2 12 (10.71%) Exchange Server 2010
3 11 (9.82%) SharePoint
3 11 (9.82%) IIS
4 7 (6.25%) Blackberry Enterprise Server
4 7 (6.25%) Exchange Server 2013
5 4 (3.57%) Apache
6 3 (2.68%) Exchange Server 2003
6 3 (2.68%) Exchange Server 2007
7 2 (1.79%) Lync
7 2 (1.79%) WebLogic
7 2 (1.79%) JBoss
Applications
1 37 (33.04%) MS Excel
2 28 (25.00%) MS Office
3 1 (0.89%) MS Visio
3 1 (0.89%) Spreadsheet
Cloud Services
1 6 (5.36%) Office 365
2 2 (1.79%) IaaS
2 2 (1.79%) SaaS
Communications & Networking
1 28 (25.00%) TCP/IP
2 22 (19.64%) SAN
3 18 (16.07%) Firewall
4 16 (14.29%) VPN
5 14 (12.50%) DNS
6 11 (9.82%) LAN
7 10 (8.93%) DHCP
8 9 (8.04%) VoIP
8 9 (8.04%) WAN
8 9 (8.04%) NAS
9 7 (6.25%) MPLS
9 7 (6.25%) SSL
9 7 (6.25%) IPsec
10 5 (4.46%) Internet
11 2 (1.79%) SNMP
11 2 (1.79%) SMTP
11 2 (1.79%) PABX
11 2 (1.79%) VLAN
11 2 (1.79%) Cisco ASA
12 1 (0.89%) IP Telephony
Database & Business Intelligence
1 29 (25.89%) SQL Server
2 5 (4.46%) SQL Server 2008
3 4 (3.57%) SQL Server 2005
4 2 (1.79%) MySQL
Development Applications
1 1 (0.89%) Eclipse
1 1 (0.89%) NetBeans
General
1 17 (15.18%) Back Office
2 3 (2.68%) Finance
3 2 (1.79%) Telecoms
3 2 (1.79%) Retail
4 1 (0.89%) Advertising
Libraries, Frameworks & Software Standards
1 16 (14.29%) .NET
2 9 (8.04%) ASP.NET
3 2 (1.79%) Software Packaging
4 1 (0.89%) COM
Miscellaneous
1 8 (7.14%) Clustering
2 7 (6.25%) Blackberry
2 7 (6.25%) Analytical Skills
3 3 (2.68%) Fat Client
3 3 (2.68%) Client/Server
3 3 (2.68%) Thin Client
3 3 (2.68%) Handset
4 1 (0.89%) Replication
4 1 (0.89%) Statistics
4 1 (0.89%) Mathematics
4 1 (0.89%) Management Information System
4 1 (0.89%) Open Source
Operating Systems
1 92 (82.14%) Windows
2 31 (27.68%) Windows Server 2008
3 26 (23.21%) Linux
4 18 (16.07%) Windows Server 2003
5 14 (12.50%) Red Hat Enterprise Linux
5 14 (12.50%) Windows 7
6 13 (11.61%) Windows Server 2012
7 9 (8.04%) CentOS
8 7 (6.25%) Windows 8
9 6 (5.36%) Windows XP
9 6 (5.36%) UNIX
10 4 (3.57%) Solaris
11 3 (2.68%) Windows 2000
12 2 (1.79%) Mac OS X
12 2 (1.79%) AIX
12 2 (1.79%) SUSE
13 1 (0.89%) Fedora
13 1 (0.89%) Ubuntu
Processes & Methodologies
1 26 (23.21%) ITIL
2 12 (10.71%) Project Management
2 12 (10.71%) Service Delivery
3 6 (5.36%) Time Management
4 4 (3.57%) Load Balancing
5 3 (2.68%) Migration
5 3 (2.68%) Stakeholder Management
5 3 (2.68%) Service Management
6 2 (1.79%) Configuration Management
6 2 (1.79%) Capacity Planning
6 2 (1.79%) ITIL V3
6 2 (1.79%) Root Cause Analysis
6 2 (1.79%) Network Design
6 2 (1.79%) Incident Management
6 2 (1.79%) Enterprise Architecture
6 2 (1.79%) Technical Architecture
6 2 (1.79%) Performance Tuning
6 2 (1.79%) DevOps
6 2 (1.79%) Problem Management
7 1 (0.89%) Kalman Filter
Programming Languages
1 22 (19.64%) SQL
2 14 (12.50%) C#
3 4 (3.57%) Java
4 2 (1.79%) Perl
4 2 (1.79%) PHP
4 2 (1.79%) Shell Script
4 2 (1.79%) Korn
4 2 (1.79%) PowerShell
5 1 (0.89%) C
Qualifications
1 34 (30.36%) Microsoft Certification
2 24 (21.43%) MCSE
3 20 (17.86%) MCSA
4 11 (9.82%) Cisco Certification
5 9 (8.04%) SC Cleared
5 9 (8.04%) Security Cleared
6 6 (5.36%) MCITP
6 6 (5.36%) VMware Certified Professional (VCP)
6 6 (5.36%) CCNP
7 5 (4.46%) CCNA
8 3 (2.68%) Degree
9 2 (1.79%) Citrix Certification
10 1 (0.89%) MCTS
10 1 (0.89%) MCP
10 1 (0.89%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 8 (7.14%) SLA
System Software
1 64 (57.14%) Active Directory
2 31 (27.68%) VMware Infrastructure
3 17 (15.18%) Hyper-V
3 17 (15.18%) vSphere
4 14 (12.50%) XenApp
5 8 (7.14%) vCloud
6 5 (4.46%) Citrix Presentation Server
7 3 (2.68%) VMware ESX
8 2 (1.79%) Terminal Services
9 1 (0.89%) ISA Server
9 1 (0.89%) Firmware
9 1 (0.89%) VMware Server
Systems Management
1 15 (13.39%) SCCM
2 7 (6.25%) WSUS
3 6 (5.36%) SCOM
4 5 (4.46%) NetBackup
5 4 (3.57%) SCVMM
5 4 (3.57%) SCSM
6 3 (2.68%) Backup Exec
7 2 (1.79%) Nagios
7 2 (1.79%) Puppet
8 1 (0.89%) Windows Intune
8 1 (0.89%) SCDPM
8 1 (0.89%) OpenView
8 1 (0.89%) Norton AntiVirus
8 1 (0.89%) HP SIM
Vendors
1 72 (64.29%) VMware
2 60 (53.57%) Microsoft
3 36 (32.14%) Citrix
4 23 (20.54%) Cisco
5 8 (7.14%) HP
6 7 (6.25%) Red Hat
7 5 (4.46%) Symantec
8 3 (2.68%) Remedy
8 3 (2.68%) Sophos
8 3 (2.68%) Oracle
8 3 (2.68%) Adobe
9 2 (1.79%) McAfee
9 2 (1.79%) 3PAR
9 2 (1.79%) ServiceNow
9 2 (1.79%) ATG
10 1 (0.89%) Websense
10 1 (0.89%) CheckPoint
10 1 (0.89%) Dell
10 1 (0.89%) EMC
10 1 (0.89%) Avaya
Gloucestershire
set2recruit
Salary: From £30,000 to £45,000 per annum + bonus + benefits
Posted: Yesterday
Swindon
Computer Futures
Salary: £35000 - £40000 per annum + competitive
Posted: Yesterday
Dorset
TELSTRA Associates
Salary: Excellent salary
Posted: 2 days ago
Gloucester, Gloucestershire
Lorien Resourcing
Posted: 3 days ago
Gloucestershire
People Source Consulting
Salary: £40000 - £48000 per annum
Posted: 4 days ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £28000 - £35000 per annum + On Call + Bonus + Benefits
Posted: 5 days ago
Gloucestershire
Computer Futures
Salary: £45000 - £50000 per annum + competitive
Posted: 12 days ago
Gloucestershire
Ampersand Consulting
Salary: £32000 - £36000 per annum + Benefits
Posted: 15 days ago
Gloucester
Computer Futures
Salary: £45000 - £50000 per annum + competitive
Posted: 15 days ago
Bristol
Computer Futures
Salary: £40000 - £45000 per annum + competitive
Posted: 19 days ago
Cheltenham
Pertemps ERP
Salary: £33,000 - £36,000 + Benefits
Posted: 21 days ago