The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 27 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 May 2015
Same period 2014 Same period 2013
Third Line Support
Rank 191 182 197
Rank change year-on-year
-9 +15
Permanent jobs requiring a 3rd Line Support 54 51 21
As % of all permanent IT jobs located in the South West 0.92% 0.86% 0.40%
As % of the Job Titles category 0.97% 0.90% 0.41%
Number of salaries quoted 47 47 21
Average salary £32,500 £30,500 £37,500
Average salary % change year-on-year
+6.55% -18.66%
90% offered a salary of more than £28,000 £27,300 £26,500
10% offered a salary of more than £43,100 £39,100 £42,500
UK excluding London average salary £36,000 £33,500 £32,500
% change year-on-year
+7.46% +3.07%
3rd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
5590 5661 5065
As % of all permanent IT jobs located in the South West 95.69% 95.48% 96.53%
Number of salaries quoted 4692 4746 4456
Average salary £37,500 £37,500 £35,500
Average salary % change year-on-year
- +5.63%
90% offered a salary of more than £24,000 £23,500 £24,000
10% offered a salary of more than £55,000 £50,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

3rd Line Support
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the South West region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in the South West

3rd Line Support
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the South West region.

3rd Line Support Salary Trend in the South West

3rd Line Support
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the South West region over the 3 months to 27 May 2015.

3rd Line Support Salary Histogram in the South West

3rd Line Support
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the South West region over the 3 months to 27 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Gloucestershire +7 24 £35,000 -2.77% 1
Devon -5 12 £28,500 -1.72% 2
Wiltshire -2 8 £28,500 -18.57%
Dorset +1 5 £40,000 +15.94%
Bristol -12 5 £32,500 +3.17% 2
Somerset +9 1 - - 2
3rd Line Support
England

3rd Line Support
Top 30 Related IT Skills in the South West

For the 6 months to 27 May 2015, IT jobs across the South West region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 97 (85.09%) Windows
2 77 (67.54%) VMware
3 69 (60.53%) Active Directory
4 53 (46.49%) Microsoft
5 41 (35.96%) Citrix
6 38 (33.33%) VMware Infrastructure
7 37 (32.46%) Windows Server 2008
8 32 (28.07%) Microsoft Certification
8 32 (28.07%) SQL Server
9 31 (27.19%) Linux
9 31 (27.19%) MS Excel
10 30 (26.32%) TCP/IP
11 28 (24.56%) MS Exchange
12 26 (22.81%) Cisco
13 25 (21.93%) SAN
13 25 (21.93%) Windows Server 2003
14 23 (20.18%) Back Office
14 23 (20.18%) MCSE
14 23 (20.18%) MS Office
15 19 (16.67%) Firewall
15 19 (16.67%) ITIL
15 19 (16.67%) SQL
16 18 (15.79%) MCSA
17 17 (14.91%) Windows 7
18 16 (14.04%) vSphere
18 16 (14.04%) Windows Server 2012
19 15 (13.16%) VPN
20 14 (12.28%) DNS
20 14 (12.28%) LAN
21 13 (11.40%) WAN

3rd Line Support
Top Related IT Skills in the South West by Category

For the 6 months to 27 May 2015, IT jobs across the South West region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 28 (24.56%) MS Exchange
2 11 (9.65%) IIS
3 10 (8.77%) SharePoint
4 9 (7.89%) Exchange Server 2010
5 7 (6.14%) Exchange Server 2013
6 6 (5.26%) Blackberry Enterprise Server
6 6 (5.26%) Exchange Server 2007
7 5 (4.39%) Apache
8 3 (2.63%) Exchange Server 2003
9 2 (1.75%) WebLogic
9 2 (1.75%) JBoss
10 1 (0.88%) Lync
Applications
1 31 (27.19%) MS Excel
2 23 (20.18%) MS Office
Business Applications
1 1 (0.88%) SAP Oil and Gas
Cloud Services
1 4 (3.51%) Office 365
2 3 (2.63%) SaaS
3 2 (1.75%) IaaS
Communications & Networking
1 30 (26.32%) TCP/IP
2 25 (21.93%) SAN
3 19 (16.67%) Firewall
4 15 (13.16%) VPN
5 14 (12.28%) DNS
5 14 (12.28%) LAN
6 13 (11.40%) WAN
7 10 (8.77%) MPLS
8 9 (7.89%) NAS
9 7 (6.14%) IPsec
9 7 (6.14%) SSL
9 7 (6.14%) DHCP
10 6 (5.26%) VoIP
11 5 (4.39%) LTE
11 5 (4.39%) PSTN
11 5 (4.39%) GPRS
11 5 (4.39%) GSM
11 5 (4.39%) SS7
11 5 (4.39%) Internet
11 5 (4.39%) 3G
Database & Business Intelligence
1 32 (28.07%) SQL Server
2 10 (8.77%) SQL Server 2005
2 10 (8.77%) SQL Server 2008
3 5 (4.39%) Oracle Database
4 3 (2.63%) MySQL
General
1 23 (20.18%) Back Office
2 8 (7.02%) Telecoms
3 3 (2.63%) Finance
4 1 (0.88%) Manufacturing
4 1 (0.88%) Advertising
4 1 (0.88%) Retail
4 1 (0.88%) Marketing
4 1 (0.88%) Electronics
Libraries, Frameworks & Software Standards
1 11 (9.65%) .NET
2 7 (6.14%) ASP.NET
3 1 (0.88%) COM
3 1 (0.88%) Software Packaging
Miscellaneous
1 9 (7.89%) Clustering
2 6 (5.26%) Blackberry
2 6 (5.26%) Analytical Skills
3 4 (3.51%) Fat Client
3 4 (3.51%) Thin Client
3 4 (3.51%) Handset
4 2 (1.75%) Replication
4 2 (1.75%) Client/Server
4 2 (1.75%) Private Cloud
5 1 (0.88%) Hybrid Cloud
5 1 (0.88%) DTV
5 1 (0.88%) Statistics
Operating Systems
1 97 (85.09%) Windows
2 37 (32.46%) Windows Server 2008
3 31 (27.19%) Linux
4 25 (21.93%) Windows Server 2003
5 17 (14.91%) Windows 7
6 16 (14.04%) Windows Server 2012
7 11 (9.65%) Red Hat Enterprise Linux
8 10 (8.77%) CentOS
8 10 (8.77%) Windows XP
9 4 (3.51%) Mac OS X
9 4 (3.51%) UNIX
10 3 (2.63%) Windows 2000
10 3 (2.63%) Windows 8
11 2 (1.75%) AIX
11 2 (1.75%) Solaris
Processes & Methodologies
1 19 (16.67%) ITIL
2 9 (7.89%) Service Delivery
3 8 (7.02%) Project Management
4 5 (4.39%) Load Balancing
5 3 (2.63%) Incident Management
6 2 (1.75%) Enterprise Architecture
6 2 (1.75%) Technical Architecture
6 2 (1.75%) Time Management
6 2 (1.75%) Capacity Planning
6 2 (1.75%) Service Management
6 2 (1.75%) ITIL V3
6 2 (1.75%) Root Cause Analysis
6 2 (1.75%) Performance Tuning
6 2 (1.75%) DevOps
6 2 (1.75%) Network Design
7 1 (0.88%) Line Management
7 1 (0.88%) Mentoring
7 1 (0.88%) Business Intelligence
7 1 (0.88%) Configuration Management
7 1 (0.88%) Change Management
Programming Languages
1 19 (16.67%) SQL
2 8 (7.02%) C#
3 3 (2.63%) Java
3 3 (2.63%) PHP
4 2 (1.75%) Perl
4 2 (1.75%) Korn
4 2 (1.75%) PowerShell
Qualifications
1 32 (28.07%) Microsoft Certification
2 23 (20.18%) MCSE
3 18 (15.79%) MCSA
4 12 (10.53%) Cisco Certification
5 6 (5.26%) VMware Certified Professional (VCP)
5 6 (5.26%) CCNP
5 6 (5.26%) CCNA
6 4 (3.51%) SC Cleared
6 4 (3.51%) Security Cleared
7 3 (2.63%) MCITP
8 1 (0.88%) Degree
8 1 (0.88%) ITIL Foundation Certificate
8 1 (0.88%) Citrix Certification
8 1 (0.88%) MCTS
8 1 (0.88%) MCP
Quality Assurance & Compliance
1 10 (8.77%) SLA
2 1 (0.88%) ISO/IEC 27001
System Software
1 69 (60.53%) Active Directory
2 38 (33.33%) VMware Infrastructure
3 16 (14.04%) vSphere
4 13 (11.40%) Hyper-V
4 13 (11.40%) XenApp
5 7 (6.14%) vCloud
6 6 (5.26%) VMware ESX
7 5 (4.39%) Citrix Presentation Server
8 3 (2.63%) Terminal Services
9 2 (1.75%) BitLocker
10 1 (0.88%) VMware Server
10 1 (0.88%) Microsoft App-V
10 1 (0.88%) Firmware
10 1 (0.88%) XenDesktop
Systems Management
1 11 (9.65%) SCCM
2 4 (3.51%) Backup Exec
2 4 (3.51%) WSUS
3 3 (2.63%) NetBackup
4 1 (0.88%) Norton AntiVirus
4 1 (0.88%) SCOM
4 1 (0.88%) SCVMM
4 1 (0.88%) Windows Intune
4 1 (0.88%) SCDPM
4 1 (0.88%) SCSM
Vendors
1 77 (67.54%) VMware
2 53 (46.49%) Microsoft
3 41 (35.96%) Citrix
4 26 (22.81%) Cisco
5 11 (9.65%) HP
6 8 (7.02%) Oracle
7 7 (6.14%) EMC
8 5 (4.39%) Dell
8 5 (4.39%) 3PAR
9 4 (3.51%) Red Hat
9 4 (3.51%) Symantec
10 3 (2.63%) Remedy
10 3 (2.63%) Adobe
11 2 (1.75%) McAfee
11 2 (1.75%) Sophos
11 2 (1.75%) ServiceNow
11 2 (1.75%) ATG
12 1 (0.88%) Websense
12 1 (0.88%) NetApp
12 1 (0.88%) Lotus
Gloucestershire
set2recruit
Salary: From £30,000 to £45,000 per annum + bonus + benefits
Posted: 5 days ago
Plymouth
Nigel Frank International Limited - Newcastle
Salary: £25000 - £28000 per annum + Company Car
Posted: 7 days ago
Bristol
Recruitment Genius
Posted: 7 days ago
Frome
Recruitment Genius
Salary: £22000 - £30000 per annum
Posted: 13 days ago
Exeter
Capita - ITIN
Salary: £30000.00 per annum
Posted: 14 days ago