The statistics below represent IT jobs advertised across the South West region that had 3rd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 24 February 2017 with a comparison to same period over 2 years.

3 months to
24 Feb 2017
Same period 2016 Same period 2015
Third Line Support
England / South West
Rank 200 155 183
Rank change year-on-year
-45 +28
Permanent jobs requiring a 3rd Line Support 41 92 67
As % of all permanent IT jobs located in the South West 0.80% 1.59% 1.12%
As % of the Job Titles category 0.83% 1.64% 1.15%
Number of salaries quoted 39 81 57
Median salary £30,000 £32,500 £34,000
Median salary % change year-on-year
-7.69% -4.41%
90% offered a salary of more than £24,800 £29,000 £26,653
10% offered a salary of more than £37,500 £47,500 £42,000
UK excluding London median salary £35,000 £35,000 £35,000

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
4921 5617 5847
As % of all permanent IT jobs located in the South West 96.49% 97.05% 97.86%
Number of salaries quoted 4082 4666 4944
Median salary £40,000 £38,500 £37,500
Median salary % change year-on-year
+3.89% +2.66%
90% offered a salary of more than £25,000 £24,500 £24,000
10% offered a salary of more than £62,000 £55,000 £57,500
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

3rd Line Support
Jobs Demand Trend in the South West

The demand trend of job ads across the South West region that featured 3rd Line Support in the job title.

3rd Line Support Jobs Demand Trend in the South West

3rd Line Support
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the South West region.

3rd Line Support Salary Trend in the South West

3rd Line Support
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the South West region over the 3 months to 24 February 2017.

3rd Line Support Salary Histogram in the South West

3rd Line Support
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support within the South West region over the 3 months to 24 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire +19 18 £27,500 -17.91% 1
Bristol -3 9 £30,500 -23.75% 1
Dorset +16 6 £37,500 +23.96%
Devon -8 5 £26,000 -10.34%
Somerset -4 2 £32,500 -12.16%
Gloucestershire -25 1 £30,000 -6.25% 1
3rd Line Support
England

3rd Line Support Skill Set
Top 30 Related IT Skills in the South West

For the 6 months to 24 February 2017, 3rd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South West region featuring 3rd Line Support in the job title.

1 84 (84.00%) Windows
2 77 (77.00%) Microsoft
3 73 (73.00%) VMware
4 71 (71.00%) MS Exchange
5 65 (65.00%) Windows Server 2012
6 63 (63.00%) Active Directory
7 52 (52.00%) MS Excel
7 52 (52.00%) Office 365
8 51 (51.00%) Exchange Server 2010
8 51 (51.00%) Windows Server
9 41 (41.00%) Citrix
10 37 (37.00%) ITIL
11 36 (36.00%) Exchange Server 2013
12 33 (33.00%) SAN
13 31 (31.00%) XenApp
14 30 (30.00%) XenDesktop
15 29 (29.00%) Windows Server 2003
16 20 (20.00%) Microsoft Certification
16 20 (20.00%) Firewall
17 18 (18.00%) Cisco Certification
18 17 (17.00%) MCSE
19 16 (16.00%) Finance
19 16 (16.00%) Exchange Server 2007
19 16 (16.00%) VMware Infrastructure
19 16 (16.00%) Windows Server 2008
20 15 (15.00%) MS Office
20 15 (15.00%) SLA
20 15 (15.00%) TCP/IP
21 13 (13.00%) CCNA
21 13 (13.00%) LAN

3rd Line Support Skill Set
Top Related IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 71 (71.00%) MS Exchange
2 51 (51.00%) Exchange Server 2010
3 36 (36.00%) Exchange Server 2013
4 16 (16.00%) Exchange Server 2007
5 5 (5.00%) Exchange Server 2003
6 2 (2.00%) SharePoint
6 2 (2.00%) Skype for Business
7 1 (1.00%) Apache
7 1 (1.00%) IIS
7 1 (1.00%) Tomcat
Applications
1 52 (52.00%) MS Excel
2 15 (15.00%) MS Office
Business Applications
1 4 (4.00%) SAP Oil and Gas
Cloud Services
1 52 (52.00%) Office 365
2 2 (2.00%) Microsoft Azure
3 1 (1.00%) Amazon AWS
3 1 (1.00%) SaaS
Communications & Networking
1 33 (33.00%) SAN
2 20 (20.00%) Firewall
3 15 (15.00%) TCP/IP
4 13 (13.00%) LAN
4 13 (13.00%) WAN
5 8 (8.00%) Remote Desktop
6 7 (7.00%) Wi-Fi
7 6 (6.00%) DHCP
8 4 (4.00%) DNS
9 2 (2.00%) VLAN
9 2 (2.00%) VoIP
9 2 (2.00%) Wireless
10 1 (1.00%) IPv4
10 1 (1.00%) IPv6
10 1 (1.00%) LDAP
10 1 (1.00%) RIP
10 1 (1.00%) Skype
10 1 (1.00%) SNMP
10 1 (1.00%) SSL
10 1 (1.00%) VPN
Database & Business Intelligence
1 12 (12.00%) SQL Server
2 5 (5.00%) SQL Server 2005
3 4 (4.00%) SQL Server 2008
4 3 (3.00%) SQL Server 2012
Development Applications
1 1 (1.00%) Ant
1 1 (1.00%) Jenkins
1 1 (1.00%) Maven
1 1 (1.00%) Subversion
General
1 16 (16.00%) Finance
2 5 (5.00%) Telecoms
3 4 (4.00%) Electronics
3 4 (4.00%) Manufacturing
3 4 (4.00%) Marketing
4 2 (2.00%) Advertising
5 1 (1.00%) Retail
Libraries, Frameworks & Software Standards
1 3 (3.00%) Software Packaging
2 2 (2.00%) Hibernate
2 2 (2.00%) Spring
2 2 (2.00%) Spring MVC
3 1 (1.00%) .NET
3 1 (1.00%) ASP.NET
3 1 (1.00%) COM
Miscellaneous
1 11 (11.00%) Driving Licence
2 1 (1.00%) Analytical Skills
2 1 (1.00%) Internet of Things
2 1 (1.00%) Linux Command Line
2 1 (1.00%) Replication
2 1 (1.00%) Robotics
2 1 (1.00%) User Experience
Operating Systems
1 84 (84.00%) Windows
2 65 (65.00%) Windows Server 2012
3 51 (51.00%) Windows Server
4 29 (29.00%) Windows Server 2003
5 16 (16.00%) Windows Server 2008
6 10 (10.00%) Windows 8
7 8 (8.00%) Windows 7
7 8 (8.00%) Windows XP
8 5 (5.00%) Windows Vista
9 4 (4.00%) Linux
9 4 (4.00%) Mac OS X
10 3 (3.00%) Unix
11 1 (1.00%) Windows 10
Processes & Methodologies
1 37 (37.00%) ITIL
2 9 (9.00%) Service Management
3 7 (7.00%) Trend Analysis
4 6 (6.00%) Line Management
4 6 (6.00%) Service Delivery
5 4 (4.00%) Business Intelligence
5 4 (4.00%) Digital Marketing
5 4 (4.00%) Patch Management
5 4 (4.00%) Programme Management
6 3 (3.00%) Change Management
6 3 (3.00%) Mobile Device Management
6 3 (3.00%) User Acceptance Testing
7 2 (2.00%) Agile Software Development
7 2 (2.00%) Coaching
7 2 (2.00%) MVC
7 2 (2.00%) Network Management
7 2 (2.00%) Time Management
8 1 (1.00%) Data Protection
8 1 (1.00%) High Availability
8 1 (1.00%) Problem Management
Programming Languages
1 8 (8.00%) SQL
2 3 (3.00%) PowerShell
3 2 (2.00%) Java
4 1 (1.00%) C
4 1 (1.00%) PL/SQL
Qualifications
1 20 (20.00%) Microsoft Certification
2 18 (18.00%) Cisco Certification
3 17 (17.00%) MCSE
4 13 (13.00%) CCNA
5 11 (11.00%) ITIL Certification
5 11 (11.00%) MCSA
5 11 (11.00%) VMware Certified Professional (VCP)
6 10 (10.00%) Security Cleared
7 9 (9.00%) CCNP
7 9 (9.00%) SC Cleared
8 8 (8.00%) MCP
9 3 (3.00%) Degree
10 1 (1.00%) HNC
10 1 (1.00%) HND
Quality Assurance & Compliance
1 15 (15.00%) SLA
System Software
1 63 (63.00%) Active Directory
2 31 (31.00%) XenApp
3 30 (30.00%) XenDesktop
4 16 (16.00%) VMware Infrastructure
5 5 (5.00%) vSphere
6 3 (3.00%) Hyper-V
7 2 (2.00%) Virtual Desktop
8 1 (1.00%) VMware ESXi
8 1 (1.00%) VMware Workstation
Systems Management
1 3 (3.00%) Backup Exec
1 3 (3.00%) Microsoft Intune
1 3 (3.00%) SCCM
2 1 (1.00%) Cacti
2 1 (1.00%) Nagios
2 1 (1.00%) Perfmon
2 1 (1.00%) WMI
2 1 (1.00%) WSUS
Vendors
1 77 (77.00%) Microsoft
2 73 (73.00%) VMware
3 41 (41.00%) Citrix
4 11 (11.00%) Cisco
5 4 (4.00%) HP
5 4 (4.00%) SAP
5 4 (4.00%) Veeam
6 3 (3.00%) Apple
7 2 (2.00%) Oracle
7 2 (2.00%) Remedy
8 1 (1.00%) Avaya
8 1 (1.00%) CheckPoint
8 1 (1.00%) F5
8 1 (1.00%) Juniper
8 1 (1.00%) Red Hat
8 1 (1.00%) SolarWinds
8 1 (1.00%) Sophos
Cheltenham, Gloucestershire
Randstad Technologies
Salary: £28000 - £33000 per annum + Bonus, Shares etc
Posted: 2 hours ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £25000 - £35000 per annum
Posted: 11 hours ago
Calne, Wiltshire
IT Support 365 Ltd
Posted: 3 days ago