The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 14 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
14 Feb 2016
Same period 2015 Same period 2014
Third Line Support
Rank 162 181 195
Rank change year-on-year
+19 +14
Permanent jobs requiring a 3rd Line Support 93 62 31
As % of all permanent IT jobs located in the South West 1.61% 1.06% 0.58%
As % of the Job Titles category 1.66% 1.08% 0.60%
Number of salaries quoted 81 55 30
Average salary £32,500 £34,000 £32,500
Average salary % change year-on-year
-4.41% +4.61%
90% offered a salary of more than £29,000 £26,230 £23,950
10% offered a salary of more than £47,500 £44,000 £37,600
UK excluding London average salary £35,000 £35,000 £33,500
% change year-on-year
- +4.47%
3rd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
5602 5717 5196
As % of all permanent IT jobs located in the South West 97.02% 97.48% 97.03%
Number of salaries quoted 4685 4862 4420
Average salary £38,500 £37,500 £35,000
Average salary % change year-on-year
+2.66% +7.14%
90% offered a salary of more than £24,500 £24,000 £23,000
10% offered a salary of more than £57,500 £51,500 £55,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

3rd Line Support
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the South West region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in the South West

3rd Line Support
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the South West region.

3rd Line Support Salary Trend in the South West

3rd Line Support
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the South West region over the 3 months to 14 February 2016.

3rd Line Support Salary Histogram in the South West

3rd Line Support
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the South West region over the 3 months to 14 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire +17 24 £33,500 -29.47% 1
Dorset +15 24 £30,250 -11.02% 3
Devon +4 16 £29,000 -14.70%
Bristol -2 15 £40,000 +14.28% 2
Gloucestershire +5 12 £35,000 +27.27%
Somerset -8 2 £37,000 +13.84% 1
3rd Line Support
England

3rd Line Support
Top 30 Related IT Skills in the South West

For the 6 months to 14 February 2016, IT jobs across the South West region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 96 (67.61%) VMware
2 88 (61.97%) Active Directory
3 86 (60.56%) Windows
4 79 (55.63%) MS Exchange
5 68 (47.89%) Microsoft
6 59 (41.55%) Windows Server
7 49 (34.51%) Exchange Server 2010
7 49 (34.51%) Windows Server 2012
8 47 (33.10%) Citrix
8 47 (33.10%) SAN
9 41 (28.87%) VMware Infrastructure
10 38 (26.76%) Firewall
11 36 (25.35%) MS Excel
12 35 (24.65%) Exchange Server 2013
13 29 (20.42%) Windows Server 2008
13 29 (20.42%) ITIL
14 23 (16.20%) DNS
14 23 (16.20%) XenApp
15 21 (14.79%) TCP/IP
15 21 (14.79%) Cisco
15 21 (14.79%) MS Office
16 19 (13.38%) Driving Licence
16 19 (13.38%) LAN
16 19 (13.38%) WAN
16 19 (13.38%) Windows Server 2003
17 18 (12.68%) Microsoft Certification
17 18 (12.68%) Office 365
17 18 (12.68%) XenDesktop
18 17 (11.97%) PowerShell
18 17 (11.97%) Linux

3rd Line Support
Top Related IT Skills in the South West by Category

For the 6 months to 14 February 2016, IT jobs across the South West region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 79 (55.63%) MS Exchange
2 49 (34.51%) Exchange Server 2010
3 35 (24.65%) Exchange Server 2013
4 10 (7.04%) SharePoint
5 7 (4.93%) Exchange Server 2003
6 6 (4.23%) Apache
6 6 (4.23%) Exchange Server 2007
7 2 (1.41%) SharePoint Server
8 1 (0.70%) ArcGIS
8 1 (0.70%) BizTalk Server
8 1 (0.70%) CMS
8 1 (0.70%) IIS
8 1 (0.70%) Skype for Business
Applications
1 36 (25.35%) MS Excel
2 21 (14.79%) MS Office
Business Applications
1 1 (0.70%) Primavera
Cloud Services
1 18 (12.68%) Office 365
2 1 (0.70%) Amazon AWS
2 1 (0.70%) Cloud Computing
2 1 (0.70%) Microsoft Azure
Communications & Networking
1 47 (33.10%) SAN
2 38 (26.76%) Firewall
3 23 (16.20%) DNS
4 21 (14.79%) TCP/IP
5 19 (13.38%) LAN
5 19 (13.38%) WAN
6 15 (10.56%) VoIP
7 12 (8.45%) DHCP
8 6 (4.23%) Internet
8 6 (4.23%) LDAP
9 4 (2.82%) Remote Desktop
9 4 (2.82%) VPN
9 4 (2.82%) Wireless
10 3 (2.11%) NAS
10 3 (2.11%) Wi-Fi
11 2 (1.41%) HTTP
11 2 (1.41%) Network Security
11 2 (1.41%) Skype
11 2 (1.41%) SSL
12 1 (0.70%) F5 BIG-IP GTM
Database & Business Intelligence
1 14 (9.86%) SQL Server
2 2 (1.41%) GIS
3 1 (0.70%) RDBMS
3 1 (0.70%) Relational Database
3 1 (0.70%) SQL Server Reporting Services
Development Applications
1 1 (0.70%) Subversion
General
1 16 (11.27%) Finance
2 5 (3.52%) Telecoms
3 4 (2.82%) Advertising
3 4 (2.82%) Banking
4 1 (0.70%) Law
4 1 (0.70%) Legal
4 1 (0.70%) Manufacturing
Libraries, Frameworks & Software Standards
1 10 (7.04%) .NET
2 5 (3.52%) ASP.NET
3 4 (2.82%) XML
3 4 (2.82%) XSLT
4 2 (1.41%) Hibernate
4 2 (1.41%) Spring
5 1 (0.70%) .NET Framework
5 1 (0.70%) CSS
5 1 (0.70%) CSS3
5 1 (0.70%) HTML
5 1 (0.70%) HTML5
5 1 (0.70%) Web Services
Miscellaneous
1 19 (13.38%) Driving Licence
2 14 (9.86%) Data Centre
3 12 (8.45%) Replication
4 3 (2.11%) Analytical Skills
5 2 (1.41%) Computer Science
5 2 (1.41%) EMC VNX
6 1 (0.70%) Private Cloud
Operating Systems
1 86 (60.56%) Windows
2 59 (41.55%) Windows Server
3 49 (34.51%) Windows Server 2012
4 29 (20.42%) Windows Server 2008
5 19 (13.38%) Windows Server 2003
6 17 (11.97%) Linux
7 8 (5.63%) Windows 7
8 4 (2.82%) Windows 8
9 3 (2.11%) Windows 10
9 3 (2.11%) Windows XP
10 1 (0.70%) Unix
Processes & Methodologies
1 29 (20.42%) ITIL
2 13 (9.15%) Performance Improvement
3 9 (6.34%) Disaster Recovery
3 9 (6.34%) Service Delivery
4 8 (5.63%) Systems Analysis
5 6 (4.23%) Cybersecurity
5 6 (4.23%) Mentoring
6 5 (3.52%) Business Continuity
6 5 (3.52%) Technical Analysis
7 4 (2.82%) MVC
8 3 (2.11%) Time Management
9 2 (1.41%) Data Management
9 2 (1.41%) Information Management
9 2 (1.41%) Root Cause Analysis
9 2 (1.41%) Service Management
10 1 (0.70%) CAD
10 1 (0.70%) Continuous Improvement
10 1 (0.70%) Infrastructure Management
10 1 (0.70%) Mobile Device Management
10 1 (0.70%) Project Management
Programming Languages
1 17 (11.97%) PowerShell
2 15 (10.56%) SQL
3 13 (9.15%) VBScript
4 8 (5.63%) C#
5 6 (4.23%) Java
5 6 (4.23%) Shell Script
6 4 (2.82%) C++
6 4 (2.82%) VB.NET
7 1 (0.70%) C
7 1 (0.70%) JavaScript
7 1 (0.70%) PHP
Qualifications
1 18 (12.68%) Microsoft Certification
2 16 (11.27%) ITIL Certification
3 15 (10.56%) Security Cleared
3 15 (10.56%) VMware Certified Professional (VCP)
4 14 (9.86%) SC Cleared
5 12 (8.45%) CCNA
5 12 (8.45%) Cisco Certification
5 12 (8.45%) MCSE
6 9 (6.34%) CCNP
6 9 (6.34%) MCSA
7 6 (4.23%) VCP5
8 4 (2.82%) Citrix Certification
9 3 (2.11%) Degree
9 3 (2.11%) MCITP
9 3 (2.11%) MCP
10 2 (1.41%) DBS Check
11 1 (0.70%) CCA
Quality Assurance & Compliance
1 7 (4.93%) SLA
2 2 (1.41%) ISO/IEC 27001
System Software
1 88 (61.97%) Active Directory
2 41 (28.87%) VMware Infrastructure
3 23 (16.20%) XenApp
4 18 (12.68%) XenDesktop
5 16 (11.27%) Hyper-V
6 6 (4.23%) vSphere
7 5 (3.52%) VMware ESXi
8 2 (1.41%) Terminal Services
8 2 (1.41%) VMware Server
8 2 (1.41%) XenServer
9 1 (0.70%) Microsoft App-V
9 1 (0.70%) Microsoft Virtual Server
9 1 (0.70%) ProxySG
9 1 (0.70%) vCloud
9 1 (0.70%) VMware Workstation
Systems Management
1 14 (9.86%) SCCM
2 5 (3.52%) Norton AntiVirus
3 4 (2.82%) WSUS
4 3 (2.11%) Backup Exec
4 3 (2.11%) NetBackup
5 2 (1.41%) SCOM
5 2 (1.41%) SCVMM
6 1 (0.70%) cPanel
6 1 (0.70%) SCDPM
6 1 (0.70%) SCOrch
Vendors
1 96 (67.61%) VMware
2 68 (47.89%) Microsoft
3 47 (33.10%) Citrix
4 21 (14.79%) Cisco
5 14 (9.86%) Veeam
6 13 (9.15%) Progress
7 12 (8.45%) EMC
8 8 (5.63%) HP
9 7 (4.93%) Symantec
10 6 (4.23%) Apple
10 6 (4.23%) Sophos
11 5 (3.52%) NetApp
12 3 (2.11%) Dell
13 2 (1.41%) Aruba
13 2 (1.41%) Fortinet
13 2 (1.41%) Meru Networks
14 1 (0.70%) Dell Compellent
14 1 (0.70%) Dell KACE
14 1 (0.70%) iManage
14 1 (0.70%) MobileIron
Frome
Recruitment Genius Ltd
Salary: £28000 - £35000 per annum
Posted: 2 days ago
Poole, Dorset
Spectrum IT Recruitment (South) Ltd
Salary: £27500 - £33000 per annum + training & benefits
Posted: 2 days ago
Chippenham, Wiltshire
Senitor Associates
Salary: £33000 per annum
Posted: 4 days ago
Wimborne, Dorset
TELSTRA Associates
Salary: From £45,000 to £55,000 per annum £45-55k+ excellent benefits
Posted: 4 days ago
Bristol, Avon
Simplified Recruitment
Salary: From £27,000 to £35,000 per annum
Posted: 5 days ago