The first table below looks at the demand for the 3rd Line Support role in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 1 August 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the South West region.

Location
3 months to
1 Aug 2014
Same period 2013 Same period 2012
Third Line Support
Rank 197 185 181
Rank change year-on-year
-12 -4
Permanent jobs requiring a 3rd Line Support 34 26 37
As % of all permanent IT jobs located in the South West 0.55% 0.50% 0.67%
As % of the Job Titles category 0.58% 0.53% 0.69%
Number of salaries quoted 30 24 35
Average salary £30,250 £31,750 £35,000
Average salary % change year-on-year
-4.72% -9.28%
90% offered a salary of more than £27,500 £27,800 £27,500
10% offered a salary of more than £45,000 £39,250 £43,000
UK excluding London average salary £34,000 £32,500 £35,000
% change year-on-year
+4.61% -7.14%
Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
5860 4943 5362
As % of all permanent IT jobs located in the South West 95.56% 95.02% 96.54%
Number of salaries quoted 4877 4267 4737
Average salary £37,500 £35,000 £36,500
Average salary % change year-on-year
+7.14% -4.10%
90% offered a salary of more than £24,000 £24,000 £24,000
10% offered a salary of more than £55,000 £50,000 £50,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
3rd Line Support
England

3rd Line Support
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the South West region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in the South West

3rd Line Support
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the South West region.

3rd Line Support Salary Trend in the South West

3rd Line Support
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the South West region over the 3 months to 1 August 2014.

3rd Line Support Salary Histogram in the South West

3rd Line Support
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the South West region over the 3 months to 1 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire +2 9 £45,000 +63.63% 1
Somerset - 8 £30,000 - 2
Gloucestershire -5 6 £34,250 +20.17% 3
Bristol -6 4 £27,500 -19.11% 3
Dorset -7 4 £30,750 -12.14% 1
Devon -15 2 £27,500 -6.77% 1
3rd Line Support
England

3rd Line Support
Top 30 Related IT Skills in the South West

For the 6 months to 1 August 2014, IT jobs across the South West region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 61 (80.26%) Windows
2 50 (65.79%) VMware
3 38 (50.00%) Microsoft
4 34 (44.74%) VMware Infrastructure
5 31 (40.79%) Firewall
6 29 (38.16%) Windows Server 2008
7 28 (36.84%) Microsoft Certification
8 27 (35.53%) Active Directory
8 27 (35.53%) Cisco
9 25 (32.89%) MS Excel
10 23 (30.26%) MS Exchange
11 21 (27.63%) Linux
11 21 (27.63%) TCP/IP
12 20 (26.32%) DNS
13 18 (23.68%) MCSE
13 18 (23.68%) LAN
14 17 (22.37%) Citrix
15 16 (21.05%) SAN
16 15 (19.74%) WAN
16 15 (19.74%) SQL Server
17 13 (17.11%) MS Office
17 13 (17.11%) Cisco Certification
17 13 (17.11%) VPN
17 13 (17.11%) Blackberry
17 13 (17.11%) vSphere
17 13 (17.11%) Windows Server 2012
18 12 (15.79%) Hyper-V
18 12 (15.79%) DHCP
18 12 (15.79%) SQL
19 11 (14.47%) MCSA

3rd Line Support
Top Related IT Skills in the South West by Category

For the 6 months to 1 August 2014, IT jobs across the South West region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 23 (30.26%) MS Exchange
2 8 (10.53%) Exchange Server 2010
3 7 (9.21%) IIS
4 6 (7.89%) IBM Notes
4 6 (7.89%) Lotus Domino
5 5 (6.58%) Sitecore CMS
5 5 (6.58%) Umbraco
5 5 (6.58%) CMS
6 4 (5.26%) SharePoint
6 4 (5.26%) Exchange Server 2007
6 4 (5.26%) Exchange Server 2013
7 3 (3.95%) Blackberry Enterprise Server
8 1 (1.32%) Tomcat
8 1 (1.32%) WebSphere
Applications
1 25 (32.89%) MS Excel
2 13 (17.11%) MS Office
3 3 (3.95%) MS Visio
Business Applications
1 3 (3.95%) Oracle EBS
Cloud Services
1 3 (3.95%) Office 365
2 1 (1.32%) SaaS
Communications & Networking
1 31 (40.79%) Firewall
2 21 (27.63%) TCP/IP
3 20 (26.32%) DNS
4 18 (23.68%) LAN
5 16 (21.05%) SAN
6 15 (19.74%) WAN
7 13 (17.11%) VPN
8 12 (15.79%) DHCP
9 10 (13.16%) NAS
10 7 (9.21%) SSL
10 7 (9.21%) IPsec
11 4 (5.26%) Internet
12 3 (3.95%) Wireless
13 2 (2.63%) Cisco ASA
14 1 (1.32%) Structured Cabling
14 1 (1.32%) Cisco Nexus
14 1 (1.32%) HSRP
14 1 (1.32%) MRTG
14 1 (1.32%) Network Security
14 1 (1.32%) EIGRP
Database & Business Intelligence
1 15 (19.74%) SQL Server
2 3 (3.95%) SQL Server 2005
2 3 (3.95%) Oracle Reports
3 2 (2.63%) SQL Server 2008
Development Applications
1 1 (1.32%) Subversion
General
1 1 (1.32%) Marketing
1 1 (1.32%) Telecoms
1 1 (1.32%) Finance
1 1 (1.32%) Manufacturing
1 1 (1.32%) Advertising
Libraries, Frameworks & Software Standards
1 8 (10.53%) XML
2 6 (7.89%) .NET
2 6 (7.89%) HTML
3 5 (6.58%) XHTML
3 5 (6.58%) ASP.NET
3 5 (6.58%) CSS
3 5 (6.58%) XSLT
4 2 (2.63%) Application Packaging
5 1 (1.32%) Silverlight
5 1 (1.32%) Java EE
5 1 (1.32%) Ajax
Miscellaneous
1 13 (17.11%) Blackberry
2 6 (7.89%) Firmware
2 6 (7.89%) PDA
3 3 (3.95%) Clustering
3 3 (3.95%) Management Information System
4 2 (2.63%) Computer Science
5 1 (1.32%) Open Source
5 1 (1.32%) iSeries
5 1 (1.32%) Fat Client
5 1 (1.32%) Thin Client
5 1 (1.32%) AS400
5 1 (1.32%) IVR
Operating Systems
1 61 (80.26%) Windows
2 29 (38.16%) Windows Server 2008
3 21 (27.63%) Linux
4 13 (17.11%) Windows Server 2012
5 10 (13.16%) Windows Server 2003
6 8 (10.53%) Red Hat Enterprise Linux
7 6 (7.89%) CentOS
8 5 (6.58%) UNIX
9 4 (5.26%) Windows 7
9 4 (5.26%) Windows 8
10 3 (3.95%) Mac OS X
11 2 (2.63%) Windows XP
11 2 (2.63%) Windows Vista
11 2 (2.63%) Mac OS
12 1 (1.32%) Apple iOS
12 1 (1.32%) OS/400
12 1 (1.32%) Windows 2000
12 1 (1.32%) Ubuntu
Processes & Methodologies
1 9 (11.84%) ITIL
2 7 (9.21%) Configuration Management
3 5 (6.58%) Web Development
3 5 (6.58%) Content Management
4 4 (5.26%) Mobile Device Management
4 4 (5.26%) Network Monitoring
5 3 (3.95%) Performance Tuning
5 3 (3.95%) Software Deployment
5 3 (3.95%) Network Load Balancing
5 3 (3.95%) User Acceptance Testing
5 3 (3.95%) Project Management
5 3 (3.95%) Information Security
5 3 (3.95%) Computer Forensics
6 2 (2.63%) Network Design
6 2 (2.63%) Change Management
6 2 (2.63%) Service Management
6 2 (2.63%) CRM
6 2 (2.63%) Load Balancing
6 2 (2.63%) Problem Management
6 2 (2.63%) ITIL V3
Programming Languages
1 12 (15.79%) SQL
2 5 (6.58%) C#
3 3 (3.95%) PowerShell
4 2 (2.63%) VBScript
5 1 (1.32%) C
5 1 (1.32%) Java
Qualifications
1 28 (36.84%) Microsoft Certification
2 18 (23.68%) MCSE
3 13 (17.11%) Cisco Certification
4 11 (14.47%) MCSA
4 11 (14.47%) CCNP
4 11 (14.47%) VMware Certified Professional (VCP)
5 10 (13.16%) MCP
6 8 (10.53%) Security Cleared
7 7 (9.21%) SC Cleared
7 7 (9.21%) Degree
8 6 (7.89%) CCNA
8 6 (7.89%) MCTS
9 4 (5.26%) MCITP
10 3 (3.95%) ITIL Foundation Certificate
10 3 (3.95%) CCA
10 3 (3.95%) Citrix Certification
11 1 (1.32%) DV Cleared
Quality Assurance & Compliance
1 6 (7.89%) SLA
2 3 (3.95%) QA
3 1 (1.32%) ISO/IEC 27001
System Software
1 34 (44.74%) VMware Infrastructure
2 27 (35.53%) Active Directory
3 13 (17.11%) vSphere
4 12 (15.79%) Hyper-V
5 7 (9.21%) vCloud
6 4 (5.26%) XenApp
7 3 (3.95%) XenServer
7 3 (3.95%) XenDesktop
7 3 (3.95%) ISA Server
8 2 (2.63%) VMware ESXi
9 1 (1.32%) VMware Server
9 1 (1.32%) VMware ESX
Systems Management
1 10 (13.16%) SCCM
2 7 (9.21%) SCOM
3 6 (7.89%) MAILsweeper
3 6 (7.89%) Backup Exec
3 6 (7.89%) Symantec Enterprise Vault
4 3 (3.95%) WSUS
5 1 (1.32%) SCDPM
5 1 (1.32%) SCSM
5 1 (1.32%) ZABBIX
5 1 (1.32%) SCVMM
5 1 (1.32%) Nagios
Vendors
1 50 (65.79%) VMware
2 38 (50.00%) Microsoft
3 27 (35.53%) Cisco
4 17 (22.37%) Citrix
5 10 (13.16%) HP
6 8 (10.53%) Avaya
7 6 (7.89%) Clearswift
7 6 (7.89%) Symantec
7 6 (7.89%) NetApp
7 6 (7.89%) Lotus
7 6 (7.89%) Panasonic
8 5 (6.58%) Sitecore
8 5 (6.58%) Oracle
9 3 (3.95%) Red Hat
9 3 (3.95%) Dell
10 2 (2.63%) Intel
10 2 (2.63%) Juniper
10 2 (2.63%) Apple
11 1 (1.32%) Meraki
11 1 (1.32%) F5
Bristol, Avon
Redrock Consulting Ltd
Salary: £28000 - £35000 per annum + excellent benefits
Posted: Yesterday
Cheltenham, Gloucestershire
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Posted: Yesterday
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Redrock Consulting Ltd
Salary: £30000 - £36000 per annum + Excellent training / benefits
Posted: 3 days ago
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Salary: £35000 - £38000 per annum + home working
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Salary: £35,000
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Salary: £29000 per annum
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Salary: £28000 - £35000 per annum + Bonus + Benefits
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Salary: £24000 - £25000 per annum + Full Benefits Package
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