The first table below looks at the demand for the 3rd Line Support role in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the South West region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Third Line Support
Rank 190 187 176
Rank change year-on-year
-3 -11
Permanent jobs requiring a 3rd Line Support 35 33 40
As % of all permanent IT jobs located in the South West 0.60% 0.61% 0.71%
As % of the Job Titles category 0.63% 0.63% 0.74%
Number of salaries quoted 32 33 40
Average salary £30,500 £31,000 £29,750
Average salary % change year-on-year
-1.61% +4.20%
90% offered a salary of more than £25,200 £27,600 £27,500
10% offered a salary of more than £39,850 £40,000 £40,240
UK excluding London average salary £34,000 £32,500 £34,500
% change year-on-year
+4.61% -5.79%
Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
5532 5200 5378
As % of all permanent IT jobs located in the South West 95.36% 96.64% 95.02%
Number of salaries quoted 4661 4586 4654
Average salary £37,500 £35,000 £36,000
Average salary % change year-on-year
+7.14% -2.77%
90% offered a salary of more than £23,000 £23,500 £24,000
10% offered a salary of more than £54,000 £50,000 £50,000
UK excluding London average salary £40,000 £38,325 £38,000
% change year-on-year
+4.37% +0.85%
3rd Line Support
England

3rd Line Support
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the South West region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in the South West

3rd Line Support
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the South West region.

3rd Line Support Salary Trend in the South West

3rd Line Support
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the South West region over the 3 months to 18 April 2014.

3rd Line Support Salary Histogram in the South West

3rd Line Support
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the South West region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Bristol +4 15 £33,750 -11.18%
Wiltshire -3 7 £27,000 -1.81% 2
Gloucestershire +10 3 £40,000 +24.03% 1
Dorset +2 3 £35,000 +11.11%
Somerset -10 3 £30,500 +8.92% 1
Devon -10 3 £28,000 -5.08% 1
3rd Line Support
England

3rd Line Support
Top 30 Related IT Skills in the South West

For the 6 months to 18 April 2014, IT jobs across the South West region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 57 (76.00%) Windows
2 39 (52.00%) Microsoft
3 35 (46.67%) Active Directory
4 29 (38.67%) Microsoft Certification
5 28 (37.33%) MS Exchange
5 28 (37.33%) SQL
6 27 (36.00%) MS Excel
7 26 (34.67%) VMware
8 24 (32.00%) Firewall
9 23 (30.67%) Windows Server 2008
9 23 (30.67%) SQL Server
10 18 (24.00%) VMware Infrastructure
11 17 (22.67%) Hyper-V
12 16 (21.33%) TCP/IP
13 15 (20.00%) MCP
14 14 (18.67%) DNS
15 13 (17.33%) Cisco
15 13 (17.33%) MCSE
16 11 (14.67%) Blackberry
16 11 (14.67%) SCCM
16 11 (14.67%) MCTS
16 11 (14.67%) SharePoint
16 11 (14.67%) ITIL
16 11 (14.67%) Citrix
17 10 (13.33%) Windows Server 2003
17 10 (13.33%) Finance
17 10 (13.33%) Windows 7
17 10 (13.33%) Windows Server 2012
18 9 (12.00%) Degree
18 9 (12.00%) Configuration Management

3rd Line Support
Top Related IT Skills in the South West by Category

For the 6 months to 18 April 2014, IT jobs across the South West region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 28 (37.33%) MS Exchange
2 11 (14.67%) SharePoint
3 6 (8.00%) IIS
4 4 (5.33%) Lync
4 4 (5.33%) CMS
5 3 (4.00%) IBM Notes
5 3 (4.00%) Lotus Domino
5 3 (4.00%) Blackberry Enterprise Server
5 3 (4.00%) Umbraco
5 3 (4.00%) SharePoint 2013
5 3 (4.00%) Sitecore CMS
6 2 (2.67%) Exchange Server 2013
6 2 (2.67%) Exchange Server 2010
6 2 (2.67%) SAS
Applications
1 27 (36.00%) MS Excel
2 9 (12.00%) MS Office
3 3 (4.00%) MS Visio
Business Applications
1 3 (4.00%) Oracle EBS
Cloud Services
1 3 (4.00%) SaaS
2 1 (1.33%) Office 365
Communications & Networking
1 24 (32.00%) Firewall
2 16 (21.33%) TCP/IP
3 14 (18.67%) DNS
4 8 (10.67%) LAN
4 8 (10.67%) Wireless
5 6 (8.00%) SAN
6 5 (6.67%) VPN
6 5 (6.67%) WAN
7 3 (4.00%) Internet
7 3 (4.00%) DHCP
7 3 (4.00%) Ethernet
7 3 (4.00%) VoIP
8 2 (2.67%) NAS
Database & Business Intelligence
1 23 (30.67%) SQL Server
2 4 (5.33%) SQL Server 2005
3 3 (4.00%) Oracle Reports
3 3 (4.00%) SQL Server 2008
General
1 10 (13.33%) Finance
2 3 (4.00%) Telecoms
2 3 (4.00%) Law
3 1 (1.33%) Manufacturing
3 1 (1.33%) Advertising
3 1 (1.33%) Banking
3 1 (1.33%) Marketing
Libraries, Frameworks & Software Standards
1 8 (10.67%) .NET
2 6 (8.00%) ASP.NET
2 6 (8.00%) XML
3 3 (4.00%) XSLT
3 3 (4.00%) CSS
3 3 (4.00%) HTML
3 3 (4.00%) XHTML
3 3 (4.00%) .NET Framework
4 1 (1.33%) Application Packaging
Miscellaneous
1 11 (14.67%) Blackberry
2 5 (6.67%) Firmware
3 3 (4.00%) Clustering
3 3 (4.00%) PDA
4 1 (1.33%) Mathematics
Operating Systems
1 57 (76.00%) Windows
2 23 (30.67%) Windows Server 2008
3 10 (13.33%) Windows Server 2003
3 10 (13.33%) Windows 7
3 10 (13.33%) Windows Server 2012
4 8 (10.67%) Linux
5 4 (5.33%) Windows 8
5 4 (5.33%) Mac OS X
6 3 (4.00%) UNIX
7 2 (2.67%) Apple iOS
7 2 (2.67%) Windows Vista
8 1 (1.33%) Windows XP
8 1 (1.33%) Windows 2000
8 1 (1.33%) Android
8 1 (1.33%) Mac OS
Processes & Methodologies
1 11 (14.67%) ITIL
2 9 (12.00%) Configuration Management
2 9 (12.00%) CRM
3 5 (6.67%) Information Security
4 3 (4.00%) Project Management
4 3 (4.00%) Content Management
4 3 (4.00%) Performance Management
4 3 (4.00%) Web Development
4 3 (4.00%) Network Load Balancing
4 3 (4.00%) User Acceptance Testing
4 3 (4.00%) Software Deployment
4 3 (4.00%) Performance Tuning
4 3 (4.00%) Server Monitoring
5 2 (2.67%) Network Monitoring
5 2 (2.67%) Mobile Device Management
5 2 (2.67%) Computer Forensics
5 2 (2.67%) Disaster Recovery
6 1 (1.33%) Benchmarking
6 1 (1.33%) ERP
6 1 (1.33%) Migration
Programming Languages
1 28 (37.33%) SQL
2 3 (4.00%) C#
3 1 (1.33%) VBScript
Qualifications
1 29 (38.67%) Microsoft Certification
2 15 (20.00%) MCP
3 13 (17.33%) MCSE
4 11 (14.67%) MCTS
5 9 (12.00%) Degree
6 8 (10.67%) MCSA
7 7 (9.33%) Security Cleared
8 6 (8.00%) ITIL Certification
9 4 (5.33%) Cisco Certification
9 4 (5.33%) CCNP
9 4 (5.33%) CCNA
10 3 (4.00%) CCA
10 3 (4.00%) Citrix Certification
10 3 (4.00%) MCITP
11 2 (2.67%) SC Cleared
11 2 (2.67%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 7 (9.33%) SLA
2 3 (4.00%) QA
System Software
1 35 (46.67%) Active Directory
2 18 (24.00%) VMware Infrastructure
3 17 (22.67%) Hyper-V
4 7 (9.33%) vSphere
5 6 (8.00%) ISA Server
6 3 (4.00%) VMware ESX
6 3 (4.00%) XenApp
6 3 (4.00%) XenServer
6 3 (4.00%) XenDesktop
7 2 (2.67%) Terminal Services
Systems Management
1 11 (14.67%) SCCM
2 8 (10.67%) SCOM
3 5 (6.67%) Backup Exec
4 3 (4.00%) MAILsweeper
4 3 (4.00%) WSUS
4 3 (4.00%) Symantec Enterprise Vault
5 1 (1.33%) SCVMM
5 1 (1.33%) SCDPM
5 1 (1.33%) SCSM
Vendors
1 39 (52.00%) Microsoft
2 26 (34.67%) VMware
3 13 (17.33%) Cisco
4 11 (14.67%) Citrix
5 8 (10.67%) Oracle
6 5 (6.67%) Symantec
7 4 (5.33%) Dell
8 3 (4.00%) NetApp
8 3 (4.00%) Lotus
8 3 (4.00%) Avaya
8 3 (4.00%) Clearswift
8 3 (4.00%) HP
8 3 (4.00%) Panasonic
8 3 (4.00%) Sitecore
9 1 (1.33%) Apple
9 1 (1.33%) Sun
9 1 (1.33%) SAP
Exeter, Devon
Roc Search
Salary: £25000 - £35000 per annum
Posted: 3 days ago
Corsham, Wiltshire
Nationwide People Ltd
Salary: £55000 - £70000 Per Annum + Benefits
Posted: 4 days ago
Corsham, Wiltshire
Nationwide People Ltd
Salary: £60000 - £70000 Per Annum + Pension + Holiday
Posted: 5 days ago
Bath
Opus Recruitment Solutions Ltd
Salary: £28000 - £33000 per annum
Posted: 17 days ago