The first table below looks at the demand for the 3rd Line Support role in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 25 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the South West region.

Location
3 months to
25 Jul 2014
Same period 2013 Same period 2012
Third Line Support
Rank 190 188 176
Rank change year-on-year
-2 -12
Permanent jobs requiring a 3rd Line Support 36 26 40
As % of all permanent IT jobs located in the South West 0.59% 0.50% 0.72%
As % of the Job Titles category 0.62% 0.52% 0.75%
Number of salaries quoted 32 24 38
Average salary £30,250 £33,750 £35,000
Average salary % change year-on-year
-10.37% -3.57%
90% offered a salary of more than £27,500 £27,800 £27,500
10% offered a salary of more than £44,750 £41,750 £43,000
UK excluding London average salary £34,000 £32,500 £35,000
% change year-on-year
+4.61% -7.14%
Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
5852 4985 5344
As % of all permanent IT jobs located in the South West 95.82% 95.17% 96.51%
Number of salaries quoted 4858 4322 4722
Average salary £37,500 £35,000 £36,500
Average salary % change year-on-year
+7.14% -4.10%
90% offered a salary of more than £24,000 £24,000 £24,000
10% offered a salary of more than £55,000 £50,000 £50,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
3rd Line Support
England

3rd Line Support
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the South West region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in the South West

3rd Line Support
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the South West region.

3rd Line Support Salary Trend in the South West

3rd Line Support
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the South West region over the 3 months to 25 July 2014.

3rd Line Support Salary Histogram in the South West

3rd Line Support
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the South West region over the 3 months to 25 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Somerset - 9 £30,000 - 1
Wiltshire +2 7 £45,000 +56.52% 3
Gloucestershire 0 6 £32,500 +11.11% 1
Bristol -2 5 £31,500 -7.35% 2
Dorset -3 5 £34,000 -2.85% 1
Devon -7 3 £30,000 +1.69%
3rd Line Support
England

3rd Line Support
Top 30 Related IT Skills in the South West

For the 6 months to 25 July 2014, IT jobs across the South West region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 58 (80.56%) Windows
2 47 (65.28%) VMware
3 37 (51.39%) Microsoft
4 33 (45.83%) VMware Infrastructure
5 29 (40.28%) Firewall
6 27 (37.50%) Microsoft Certification
6 27 (37.50%) Windows Server 2008
7 26 (36.11%) Active Directory
8 24 (33.33%) Cisco
8 24 (33.33%) MS Excel
9 22 (30.56%) MS Exchange
10 20 (27.78%) TCP/IP
11 19 (26.39%) DNS
12 17 (23.61%) LAN
12 17 (23.61%) MCSE
12 17 (23.61%) Linux
13 16 (22.22%) Citrix
14 15 (20.83%) SAN
15 14 (19.44%) WAN
15 14 (19.44%) SQL Server
16 13 (18.06%) MS Office
16 13 (18.06%) Blackberry
16 13 (18.06%) vSphere
16 13 (18.06%) Windows Server 2012
17 12 (16.67%) Hyper-V
17 12 (16.67%) VPN
18 11 (15.28%) SQL
18 11 (15.28%) MCSA
18 11 (15.28%) Cisco Certification
19 10 (13.89%) VMware Certified Professional (VCP)

3rd Line Support
Top Related IT Skills in the South West by Category

For the 6 months to 25 July 2014, IT jobs across the South West region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 22 (30.56%) MS Exchange
2 8 (11.11%) Exchange Server 2010
3 7 (9.72%) IIS
4 6 (8.33%) IBM Notes
4 6 (8.33%) Lotus Domino
5 5 (6.94%) CMS
5 5 (6.94%) Umbraco
5 5 (6.94%) Sitecore CMS
6 4 (5.56%) Exchange Server 2013
6 4 (5.56%) Exchange Server 2007
6 4 (5.56%) SharePoint
7 3 (4.17%) Blackberry Enterprise Server
Applications
1 24 (33.33%) MS Excel
2 13 (18.06%) MS Office
3 3 (4.17%) MS Visio
Business Applications
1 3 (4.17%) Oracle EBS
Cloud Services
1 3 (4.17%) Office 365
2 1 (1.39%) SaaS
Communications & Networking
1 29 (40.28%) Firewall
2 20 (27.78%) TCP/IP
3 19 (26.39%) DNS
4 17 (23.61%) LAN
5 15 (20.83%) SAN
6 14 (19.44%) WAN
7 12 (16.67%) VPN
8 10 (13.89%) DHCP
9 9 (12.50%) NAS
10 6 (8.33%) SSL
10 6 (8.33%) IPsec
11 4 (5.56%) Internet
12 3 (4.17%) Wireless
13 1 (1.39%) MRTG
13 1 (1.39%) Cisco Nexus
13 1 (1.39%) HSRP
13 1 (1.39%) Structured Cabling
13 1 (1.39%) MPLS
13 1 (1.39%) OSPF
13 1 (1.39%) BGP
Database & Business Intelligence
1 14 (19.44%) SQL Server
2 3 (4.17%) Oracle Reports
3 2 (2.78%) SQL Server 2005
4 1 (1.39%) SQL Server 2008
General
1 1 (1.39%) Telecoms
1 1 (1.39%) Finance
1 1 (1.39%) Manufacturing
1 1 (1.39%) Advertising
1 1 (1.39%) Marketing
Libraries, Frameworks & Software Standards
1 8 (11.11%) XML
2 6 (8.33%) HTML
2 6 (8.33%) .NET
3 5 (6.94%) ASP.NET
3 5 (6.94%) CSS
3 5 (6.94%) XSLT
3 5 (6.94%) XHTML
4 2 (2.78%) Application Packaging
5 1 (1.39%) Silverlight
5 1 (1.39%) Ajax
Miscellaneous
1 13 (18.06%) Blackberry
2 6 (8.33%) Firmware
2 6 (8.33%) PDA
3 3 (4.17%) Clustering
4 1 (1.39%) IVR
4 1 (1.39%) Computer Science
4 1 (1.39%) Fat Client
4 1 (1.39%) iSeries
4 1 (1.39%) Open Source
4 1 (1.39%) Thin Client
4 1 (1.39%) Management Information System
4 1 (1.39%) AS400
Operating Systems
1 58 (80.56%) Windows
2 27 (37.50%) Windows Server 2008
3 17 (23.61%) Linux
4 13 (18.06%) Windows Server 2012
5 8 (11.11%) Windows Server 2003
6 6 (8.33%) Red Hat Enterprise Linux
7 5 (6.94%) CentOS
7 5 (6.94%) UNIX
8 4 (5.56%) Windows 7
8 4 (5.56%) Windows 8
9 2 (2.78%) Windows Vista
9 2 (2.78%) Mac OS X
9 2 (2.78%) Windows XP
10 1 (1.39%) OS/400
10 1 (1.39%) Windows 2000
10 1 (1.39%) Ubuntu
10 1 (1.39%) Apple iOS
10 1 (1.39%) Mac OS
Processes & Methodologies
1 8 (11.11%) ITIL
2 7 (9.72%) Configuration Management
3 5 (6.94%) Content Management
3 5 (6.94%) Web Development
4 4 (5.56%) Mobile Device Management
4 4 (5.56%) Network Monitoring
5 3 (4.17%) Software Deployment
5 3 (4.17%) Performance Tuning
5 3 (4.17%) Network Load Balancing
5 3 (4.17%) User Acceptance Testing
5 3 (4.17%) Computer Forensics
6 2 (2.78%) Project Management
6 2 (2.78%) Service Management
6 2 (2.78%) Change Management
6 2 (2.78%) CRM
6 2 (2.78%) Problem Management
7 1 (1.39%) Cyber Security
7 1 (1.39%) ERP
7 1 (1.39%) Load Balancing
7 1 (1.39%) Network Management
Programming Languages
1 11 (15.28%) SQL
2 5 (6.94%) C#
3 2 (2.78%) PowerShell
4 1 (1.39%) C
4 1 (1.39%) VBScript
Qualifications
1 27 (37.50%) Microsoft Certification
2 17 (23.61%) MCSE
3 11 (15.28%) MCSA
3 11 (15.28%) Cisco Certification
4 10 (13.89%) MCP
4 10 (13.89%) CCNP
4 10 (13.89%) VMware Certified Professional (VCP)
5 7 (9.72%) Security Cleared
6 6 (8.33%) Degree
6 6 (8.33%) SC Cleared
6 6 (8.33%) MCTS
7 5 (6.94%) CCNA
8 4 (5.56%) MCITP
9 3 (4.17%) CCA
9 3 (4.17%) Citrix Certification
9 3 (4.17%) ITIL Foundation Certificate
10 1 (1.39%) DV Cleared
Quality Assurance & Compliance
1 6 (8.33%) SLA
2 3 (4.17%) QA
System Software
1 33 (45.83%) VMware Infrastructure
2 26 (36.11%) Active Directory
3 13 (18.06%) vSphere
4 12 (16.67%) Hyper-V
5 6 (8.33%) vCloud
6 4 (5.56%) XenApp
7 3 (4.17%) XenServer
7 3 (4.17%) XenDesktop
7 3 (4.17%) ISA Server
8 2 (2.78%) VMware ESX
9 1 (1.39%) VMware Server
9 1 (1.39%) VMware ESXi
Systems Management
1 9 (12.50%) SCCM
2 7 (9.72%) SCOM
3 6 (8.33%) MAILsweeper
3 6 (8.33%) Backup Exec
3 6 (8.33%) Symantec Enterprise Vault
4 3 (4.17%) WSUS
5 1 (1.39%) SCDPM
5 1 (1.39%) SCSM
5 1 (1.39%) SCVMM
5 1 (1.39%) ZABBIX
5 1 (1.39%) Nagios
Vendors
1 47 (65.28%) VMware
2 37 (51.39%) Microsoft
3 24 (33.33%) Cisco
4 16 (22.22%) Citrix
5 10 (13.89%) HP
6 8 (11.11%) Avaya
7 6 (8.33%) Symantec
7 6 (8.33%) NetApp
7 6 (8.33%) Lotus
7 6 (8.33%) Panasonic
7 6 (8.33%) Clearswift
8 5 (6.94%) Sitecore
9 4 (5.56%) Oracle
10 3 (4.17%) Dell
11 2 (2.78%) Red Hat
11 2 (2.78%) Apple
11 2 (2.78%) Juniper
12 1 (1.39%) Genesys
12 1 (1.39%) Sun
12 1 (1.39%) Intel
Chippenham, Wiltshire
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Salary: £30000 - £35000 per annum + 7% Pension, 25 days, Healthcare
Posted: 14 hours ago
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Posted: Yesterday
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Salary: £30000 - £35000 per annum + Bonus + Benefits
Posted: Yesterday
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Salary: £35000 per annum
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Yeovil, Somerset
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Salary: £29000 per annum
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