The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 4 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 May 2015
Same period 2014 Same period 2013
Third Line Support
Rank 172 181 191
Rank change year-on-year
+9 +10
Permanent jobs requiring a 3rd Line Support 63 41 26
As % of all permanent IT jobs located in the South West 1.04% 0.71% 0.48%
As % of the Job Titles category 1.08% 0.74% 0.50%
Number of salaries quoted 51 38 26
Average salary £33,000 £30,500 £36,250
Average salary % change year-on-year
+8.19% -15.86%
90% offered a salary of more than £28,500 £26,400 £27,500
10% offered a salary of more than £44,000 £40,750 £41,250
UK excluding London average salary £35,000 £34,000 £32,500
% change year-on-year
+2.94% +4.61%
3rd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
5835 5519 5194
As % of all permanent IT jobs located in the South West 95.97% 95.30% 96.63%
Number of salaries quoted 4801 4622 4566
Average salary £37,500 £37,500 £35,000
Average salary % change year-on-year
- +7.14%
90% offered a salary of more than £23,500 £23,500 £23,000
10% offered a salary of more than £55,000 £50,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

3rd Line Support
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the South West region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in the South West

3rd Line Support
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the South West region.

3rd Line Support Salary Trend in the South West

3rd Line Support
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the South West region over the 3 months to 4 May 2015.

3rd Line Support Salary Histogram in the South West

3rd Line Support
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the South West region over the 3 months to 4 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Gloucestershire +1 22 £36,000 +13.38% 1
Devon -2 13 £28,500 +1.78% 1
Wiltshire +8 12 £30,000 +5.26% 4
Dorset -7 8 £40,000 +14.28% 1
Somerset +13 5 £32,500 +6.55%
Bristol -10 5 £32,500 -7.14% 1
3rd Line Support
England

3rd Line Support
Top 30 Related IT Skills in the South West

For the 6 months to 4 May 2015, IT jobs across the South West region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 100 (85.47%) Windows
2 80 (68.38%) VMware
3 71 (60.68%) Active Directory
4 58 (49.57%) Microsoft
5 40 (34.19%) Citrix
6 38 (32.48%) VMware Infrastructure
6 38 (32.48%) Windows Server 2008
7 36 (30.77%) MS Excel
8 35 (29.91%) Microsoft Certification
9 34 (29.06%) SQL Server
10 31 (26.50%) Linux
11 29 (24.79%) MS Exchange
11 29 (24.79%) TCP/IP
12 26 (22.22%) SAN
13 25 (21.37%) Cisco
13 25 (21.37%) MS Office
14 24 (20.51%) MCSE
14 24 (20.51%) Windows Server 2003
15 22 (18.80%) SQL
16 21 (17.95%) ITIL
17 20 (17.09%) Firewall
17 20 (17.09%) Back Office
18 19 (16.24%) MCSA
19 18 (15.38%) Windows 7
20 17 (14.53%) vSphere
21 16 (13.68%) Windows Server 2012
22 15 (12.82%) Hyper-V
23 14 (11.97%) .NET
23 14 (11.97%) VPN
23 14 (11.97%) DNS

3rd Line Support
Top Related IT Skills in the South West by Category

For the 6 months to 4 May 2015, IT jobs across the South West region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 29 (24.79%) MS Exchange
2 12 (10.26%) IIS
3 11 (9.40%) Exchange Server 2010
4 10 (8.55%) SharePoint
5 9 (7.69%) Exchange Server 2013
6 6 (5.13%) Blackberry Enterprise Server
6 6 (5.13%) Exchange Server 2007
7 5 (4.27%) Apache
8 3 (2.56%) Exchange Server 2003
9 2 (1.71%) WebLogic
9 2 (1.71%) JBoss
10 1 (0.85%) Lync
Applications
1 36 (30.77%) MS Excel
2 25 (21.37%) MS Office
Business Applications
1 1 (0.85%) SAP Oil and Gas
Cloud Services
1 5 (4.27%) Office 365
2 2 (1.71%) IaaS
2 2 (1.71%) SaaS
Communications & Networking
1 29 (24.79%) TCP/IP
2 26 (22.22%) SAN
3 20 (17.09%) Firewall
4 14 (11.97%) VPN
4 14 (11.97%) DNS
5 12 (10.26%) LAN
6 11 (9.40%) WAN
7 10 (8.55%) NAS
7 10 (8.55%) MPLS
8 8 (6.84%) VoIP
9 7 (5.98%) SSL
9 7 (5.98%) DHCP
9 7 (5.98%) IPsec
10 4 (3.42%) SS7
10 4 (3.42%) PSTN
10 4 (3.42%) GPRS
10 4 (3.42%) GSM
10 4 (3.42%) Internet
10 4 (3.42%) 3G
10 4 (3.42%) LTE
Database & Business Intelligence
1 34 (29.06%) SQL Server
2 9 (7.69%) SQL Server 2008
2 9 (7.69%) SQL Server 2005
3 4 (3.42%) Oracle Database
4 3 (2.56%) MySQL
General
1 20 (17.09%) Back Office
2 7 (5.98%) Telecoms
3 2 (1.71%) Finance
4 1 (0.85%) Retail
4 1 (0.85%) Marketing
4 1 (0.85%) Manufacturing
4 1 (0.85%) Advertising
4 1 (0.85%) Electronics
Libraries, Frameworks & Software Standards
1 14 (11.97%) .NET
2 9 (7.69%) ASP.NET
3 1 (0.85%) Software Packaging
3 1 (0.85%) COM
Miscellaneous
1 9 (7.69%) Clustering
2 6 (5.13%) Blackberry
2 6 (5.13%) Analytical Skills
3 4 (3.42%) Handset
3 4 (3.42%) Thin Client
3 4 (3.42%) Fat Client
4 2 (1.71%) Replication
4 2 (1.71%) Private Cloud
5 1 (0.85%) Open Source
5 1 (0.85%) Statistics
5 1 (0.85%) Hybrid Cloud
5 1 (0.85%) Client/Server
5 1 (0.85%) DTV
Operating Systems
1 100 (85.47%) Windows
2 38 (32.48%) Windows Server 2008
3 31 (26.50%) Linux
4 24 (20.51%) Windows Server 2003
5 18 (15.38%) Windows 7
6 16 (13.68%) Windows Server 2012
7 13 (11.11%) Red Hat Enterprise Linux
8 10 (8.55%) CentOS
9 9 (7.69%) Windows XP
10 5 (4.27%) Windows 8
10 5 (4.27%) UNIX
11 4 (3.42%) Mac OS X
12 3 (2.56%) Solaris
12 3 (2.56%) Windows 2000
13 2 (1.71%) AIX
14 1 (0.85%) Ubuntu
14 1 (0.85%) SUSE
14 1 (0.85%) Fedora
Processes & Methodologies
1 21 (17.95%) ITIL
2 10 (8.55%) Project Management
3 9 (7.69%) Service Delivery
4 5 (4.27%) Load Balancing
5 3 (2.56%) Time Management
5 3 (2.56%) Incident Management
6 2 (1.71%) Migration
6 2 (1.71%) Stakeholder Management
6 2 (1.71%) Service Management
6 2 (1.71%) DevOps
6 2 (1.71%) Performance Tuning
6 2 (1.71%) Root Cause Analysis
6 2 (1.71%) ITIL V3
6 2 (1.71%) Enterprise Architecture
6 2 (1.71%) Network Design
6 2 (1.71%) Technical Architecture
6 2 (1.71%) Capacity Planning
7 1 (0.85%) Network Management
7 1 (0.85%) Digital Marketing
7 1 (0.85%) Problem Management
Programming Languages
1 22 (18.80%) SQL
2 11 (9.40%) C#
3 3 (2.56%) PHP
3 3 (2.56%) Java
4 2 (1.71%) Perl
4 2 (1.71%) Korn
4 2 (1.71%) PowerShell
5 1 (0.85%) Shell Script
Qualifications
1 35 (29.91%) Microsoft Certification
2 24 (20.51%) MCSE
3 19 (16.24%) MCSA
4 11 (9.40%) Cisco Certification
5 6 (5.13%) CCNP
5 6 (5.13%) VMware Certified Professional (VCP)
6 5 (4.27%) SC Cleared
6 5 (4.27%) Security Cleared
6 5 (4.27%) MCITP
6 5 (4.27%) CCNA
7 1 (0.85%) Degree
7 1 (0.85%) MCTS
7 1 (0.85%) ITIL Foundation Certificate
7 1 (0.85%) Citrix Certification
Quality Assurance & Compliance
1 9 (7.69%) SLA
System Software
1 71 (60.68%) Active Directory
2 38 (32.48%) VMware Infrastructure
3 17 (14.53%) vSphere
4 15 (12.82%) Hyper-V
5 12 (10.26%) XenApp
6 8 (6.84%) vCloud
7 5 (4.27%) VMware ESX
8 4 (3.42%) Citrix Presentation Server
9 3 (2.56%) Terminal Services
10 1 (0.85%) XenDesktop
10 1 (0.85%) VMware Server
10 1 (0.85%) BitLocker
10 1 (0.85%) Firmware
Systems Management
1 12 (10.26%) SCCM
2 5 (4.27%) WSUS
3 4 (3.42%) NetBackup
3 4 (3.42%) Backup Exec
4 3 (2.56%) SCOM
4 3 (2.56%) SCVMM
4 3 (2.56%) SCSM
5 1 (0.85%) Puppet
5 1 (0.85%) Windows Intune
5 1 (0.85%) SCDPM
5 1 (0.85%) Nagios
5 1 (0.85%) Norton AntiVirus
Vendors
1 80 (68.38%) VMware
2 58 (49.57%) Microsoft
3 40 (34.19%) Citrix
4 25 (21.37%) Cisco
5 11 (9.40%) HP
6 7 (5.98%) Oracle
7 6 (5.13%) EMC
7 6 (5.13%) Red Hat
8 5 (4.27%) 3PAR
9 4 (3.42%) Dell
9 4 (3.42%) Symantec
10 3 (2.56%) Adobe
11 2 (1.71%) ATG
11 2 (1.71%) Sophos
11 2 (1.71%) Remedy
11 2 (1.71%) McAfee
11 2 (1.71%) ServiceNow
12 1 (0.85%) IronPort
12 1 (0.85%) SAP
12 1 (0.85%) NetApp
Gloucestershire
set2recruit
Salary: From £30,000 to £45,000 per annum + bonus + benefits
Posted: 3 days ago
Calne, Wiltshire
IT Support 365 Ltd
Posted: 5 days ago
Wiltshire
Gold Group
Salary: £25000 - £32000 per annum + Benefits
Posted: 6 days ago
Bournemouth
Hays IT - Uk Posting account
Salary: £22000 - £23000 per annum + On Call + Bonus - OTE £28,000
Posted: 12 days ago
Swindon
Computer Futures
Salary: £35000 - £40000 per annum + competitive
Posted: 13 days ago
Plymouth
Nigel Frank International Limited - Newcastle
Salary: £20000 - £25000 per annum + Company Car + Package
Posted: 15 days ago