The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 16 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
16 Sep 2014
Same period 2013 Same period 2012
Third Line Support
Rank 205 189 173
Rank change year-on-year
-16 -16
Permanent jobs requiring a 3rd Line Support 31 26 43
As % of all permanent IT jobs located in the South West 0.50% 0.51% 0.74%
As % of the Job Titles category 0.53% 0.54% 0.77%
Number of salaries quoted 28 25 40
Average salary £29,000 £29,500 £35,000
Average salary % change year-on-year
-1.69% -15.71%
90% offered a salary of more than £27,500 £27,350 £26,000
10% offered a salary of more than £45,000 £35,000 £42,550
UK excluding London average salary £33,500 £32,500 £34,500
% change year-on-year
+3.07% -5.79%
3rd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
5862 4798 5564
As % of all permanent IT jobs located in the South West 95.13% 95.01% 96.15%
Number of salaries quoted 4885 4153 4932
Average salary £36,250 £35,000 £35,500
Average salary % change year-on-year
+3.57% -1.40%
90% offered a salary of more than £23,500 £24,000 £23,000
10% offered a salary of more than £55,000 £50,000 £50,000
UK excluding London average salary £40,000 £39,800 £38,500
% change year-on-year
+0.50% +3.37%

3rd Line Support
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the South West region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in the South West

3rd Line Support
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the South West region.

3rd Line Support Salary Trend in the South West

3rd Line Support
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the South West region over the 3 months to 16 September 2014.

3rd Line Support Salary Histogram in the South West

3rd Line Support
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the South West region over the 3 months to 16 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire -3 9 £45,000 +63.63% 3
Bristol +1 7 £27,500 -17.91% 1
Dorset -2 5 £31,250 -10.71% 2
Gloucestershire -2 5 £28,750 +0.87% 1
Somerset - 3 £29,000 - 2
Devon -28 2 £30,750 +6.03%
3rd Line Support
England

3rd Line Support
Top 30 Related IT Skills in the South West

For the 6 months to 16 September 2014, IT jobs across the South West region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 63 (77.78%) Windows
2 50 (61.73%) VMware
3 41 (50.62%) Microsoft
4 33 (40.74%) Windows Server 2008
5 32 (39.51%) Firewall
6 30 (37.04%) Cisco
7 29 (35.80%) VMware Infrastructure
8 28 (34.57%) Active Directory
9 27 (33.33%) Microsoft Certification
10 26 (32.10%) MS Excel
11 22 (27.16%) LAN
11 22 (27.16%) Linux
12 21 (25.93%) Citrix
12 21 (25.93%) TCP/IP
13 20 (24.69%) WAN
13 20 (24.69%) MS Exchange
14 19 (23.46%) SQL
15 18 (22.22%) DNS
16 17 (20.99%) SQL Server
17 16 (19.75%) MCSE
17 16 (19.75%) DHCP
17 16 (19.75%) Cisco Certification
18 15 (18.52%) SAN
18 15 (18.52%) MS Office
18 15 (18.52%) Windows Server 2012
19 13 (16.05%) Windows Server 2003
20 12 (14.81%) ITIL
20 12 (14.81%) VPN
20 12 (14.81%) SCCM
21 11 (13.58%) Hyper-V

3rd Line Support
Top Related IT Skills in the South West by Category

For the 6 months to 16 September 2014, IT jobs across the South West region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 20 (24.69%) MS Exchange
2 11 (13.58%) IIS
3 8 (9.88%) Exchange Server 2010
4 7 (8.64%) SharePoint
5 5 (6.17%) Sitecore CMS
5 5 (6.17%) Umbraco
5 5 (6.17%) CMS
6 4 (4.94%) IBM Notes
6 4 (4.94%) Lotus Domino
6 4 (4.94%) Exchange Server 2007
7 3 (3.70%) Lync
8 2 (2.47%) Blackberry Enterprise Server
8 2 (2.47%) Exchange Server 2013
9 1 (1.23%) WebSphere
9 1 (1.23%) Tomcat
Applications
1 26 (32.10%) MS Excel
2 15 (18.52%) MS Office
3 2 (2.47%) MS Visio
Business Applications
1 3 (3.70%) Oracle EBS
Cloud Services
1 4 (4.94%) Office 365
Communications & Networking
1 32 (39.51%) Firewall
2 22 (27.16%) LAN
3 21 (25.93%) TCP/IP
4 20 (24.69%) WAN
5 18 (22.22%) DNS
6 16 (19.75%) DHCP
7 15 (18.52%) SAN
8 12 (14.81%) VPN
9 11 (13.58%) NAS
10 8 (9.88%) SSL
11 7 (8.64%) IPsec
12 6 (7.41%) Cisco ASA
13 5 (6.17%) Internet
14 4 (4.94%) Wireless
14 4 (4.94%) VoIP
15 2 (2.47%) MPLS
16 1 (1.23%) Structured Cabling
16 1 (1.23%) HSRP
16 1 (1.23%) Cisco Nexus
16 1 (1.23%) MRTG
Database & Business Intelligence
1 17 (20.99%) SQL Server
2 7 (8.64%) SQL Server 2008
2 7 (8.64%) SQL Server 2005
3 3 (3.70%) Oracle Reports
Development Applications
1 1 (1.23%) Subversion
General
1 2 (2.47%) Telecoms
1 2 (2.47%) Finance
2 1 (1.23%) Marketing
2 1 (1.23%) Advertising
Libraries, Frameworks & Software Standards
1 9 (11.11%) XML
2 6 (7.41%) .NET
2 6 (7.41%) HTML
3 5 (6.17%) XSLT
3 5 (6.17%) ASP.NET
3 5 (6.17%) CSS
3 5 (6.17%) XHTML
4 2 (2.47%) Application Packaging
5 1 (1.23%) Java EE
5 1 (1.23%) Ajax
5 1 (1.23%) Silverlight
Miscellaneous
1 7 (8.64%) Blackberry
2 4 (4.94%) Management Information System
2 4 (4.94%) PDA
2 4 (4.94%) Analytical Skills
3 3 (3.70%) Computer Science
3 3 (3.70%) Firmware
4 2 (2.47%) EPoS
4 2 (2.47%) Clustering
4 2 (2.47%) AS400
5 1 (1.23%) Open Source
5 1 (1.23%) iSeries
5 1 (1.23%) Fat Client
5 1 (1.23%) IVR
5 1 (1.23%) Thin Client
Operating Systems
1 63 (77.78%) Windows
2 33 (40.74%) Windows Server 2008
3 22 (27.16%) Linux
4 15 (18.52%) Windows Server 2012
5 13 (16.05%) Windows Server 2003
6 8 (9.88%) Red Hat Enterprise Linux
7 7 (8.64%) Mac OS X
8 6 (7.41%) CentOS
9 5 (6.17%) UNIX
10 4 (4.94%) Windows 8
11 3 (3.70%) Windows 7
12 2 (2.47%) Windows Vista
13 1 (1.23%) Apple iOS
13 1 (1.23%) Mac OS
13 1 (1.23%) Ubuntu
13 1 (1.23%) Windows XP
13 1 (1.23%) Solaris
13 1 (1.23%) OS/400
Processes & Methodologies
1 12 (14.81%) ITIL
2 6 (7.41%) Load Balancing
2 6 (7.41%) Network Design
3 5 (6.17%) Web Development
3 5 (6.17%) Content Management
3 5 (6.17%) Change Management
3 5 (6.17%) Configuration Management
4 4 (4.94%) Project Management
4 4 (4.94%) Information Security
4 4 (4.94%) Kalman Filter
5 3 (3.70%) Cyber Security
5 3 (3.70%) Software Deployment
5 3 (3.70%) ITIL V3
5 3 (3.70%) User Acceptance Testing
5 3 (3.70%) Problem Management
5 3 (3.70%) Migration
6 2 (2.47%) Service Management
6 2 (2.47%) CRM
6 2 (2.47%) Network Load Balancing
6 2 (2.47%) Incident Management
Programming Languages
1 19 (23.46%) SQL
2 5 (6.17%) PowerShell
2 5 (6.17%) C#
3 3 (3.70%) VBScript
4 1 (1.23%) C
4 1 (1.23%) Java
4 1 (1.23%) PL/SQL
Qualifications
1 27 (33.33%) Microsoft Certification
2 16 (19.75%) MCSE
2 16 (19.75%) Cisco Certification
3 10 (12.35%) VMware Certified Professional (VCP)
4 9 (11.11%) Security Cleared
4 9 (11.11%) CCNA
4 9 (11.11%) MCP
5 8 (9.88%) CCNP
5 8 (9.88%) SC Cleared
6 6 (7.41%) MCSA
6 6 (7.41%) MCITP
7 5 (6.17%) Degree
8 4 (4.94%) MCTS
9 2 (2.47%) CCA
9 2 (2.47%) Citrix Certification
9 2 (2.47%) ITIL Foundation Certificate
10 1 (1.23%) DV Cleared
Quality Assurance & Compliance
1 5 (6.17%) SLA
2 2 (2.47%) QA
3 1 (1.23%) ISO/IEC 27001
System Software
1 29 (35.80%) VMware Infrastructure
2 28 (34.57%) Active Directory
3 11 (13.58%) Hyper-V
3 11 (13.58%) vSphere
4 7 (8.64%) vCloud
5 6 (7.41%) XenApp
6 3 (3.70%) VMware ESXi
7 2 (2.47%) ISA Server
7 2 (2.47%) VMware ESX
7 2 (2.47%) XenServer
7 2 (2.47%) XenDesktop
8 1 (1.23%) VMware Server
Systems Management
1 12 (14.81%) SCCM
2 7 (8.64%) SCOM
3 4 (4.94%) MAILsweeper
3 4 (4.94%) Backup Exec
3 4 (4.94%) Symantec Enterprise Vault
4 3 (3.70%) WSUS
5 1 (1.23%) Check_MK
5 1 (1.23%) SCDPM
5 1 (1.23%) SCSM
5 1 (1.23%) ZABBIX
5 1 (1.23%) SCVMM
5 1 (1.23%) Nagios
Vendors
1 50 (61.73%) VMware
2 41 (50.62%) Microsoft
3 30 (37.04%) Cisco
4 21 (25.93%) Citrix
5 10 (12.35%) HP
6 8 (9.88%) Avaya
7 6 (7.41%) Oracle
8 5 (6.17%) Sitecore
9 4 (4.94%) Clearswift
9 4 (4.94%) Symantec
9 4 (4.94%) NetApp
9 4 (4.94%) Lotus
9 4 (4.94%) Panasonic
10 3 (3.70%) Red Hat
10 3 (3.70%) Dell
10 3 (3.70%) Intel
11 2 (2.47%) Juniper
11 2 (2.47%) IBM
11 2 (2.47%) SonicWALL
11 2 (2.47%) Aruba
Cheltenham, Gloucestershire
Oscar Associates (UK) Ltd
Salary: £25000 - £30000 per annum + Benefits
Posted: 5 days ago
Swindon, Wiltshire
Computer People
Salary: £35000 - £40000 per annum + great benefits
Posted: 5 days ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £28000 - £35000 per annum + excellent benefits
Posted: 6 days ago
Bournemouth
Hays IT - Uk Posting account
Salary: £25000.00 - £28000.00 per annum + £4k Car Allowance
Posted: 21 days ago
Bath
Computer Futures
Salary: £40000 - £45000 per annum + competitive
Posted: 25 days ago