The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 26 February 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
26 Feb 2015
Same period 2014 Same period 2013
Third Line Support
Rank 176 201 187
Rank change year-on-year
+25 -14
Permanent jobs requiring a 3rd Line Support 60 30 40
As % of all permanent IT jobs located in the South West 1.02% 0.56% 0.72%
As % of the Job Titles category 1.06% 0.59% 0.75%
Number of salaries quoted 50 29 39
Average salary £34,000 £32,500 £30,000
Average salary % change year-on-year
+4.61% +8.33%
90% offered a salary of more than £28,000 £24,400 £28,000
10% offered a salary of more than £45,250 £38,800 £40,500
UK excluding London average salary £35,000 £35,000 £33,373
% change year-on-year
- +4.87%
3rd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
5636 5108 5321
As % of all permanent IT jobs located in the South West 96.24% 95.58% 96.27%
Number of salaries quoted 4757 4343 4732
Average salary £37,500 £36,000 £35,000
Average salary % change year-on-year
+4.16% +2.85%
90% offered a salary of more than £24,000 £22,950 £23,500
10% offered a salary of more than £55,000 £50,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

3rd Line Support
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the South West region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in the South West

3rd Line Support
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the South West region.

3rd Line Support Salary Trend in the South West

3rd Line Support
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the South West region over the 3 months to 26 February 2015.

3rd Line Support Salary Histogram in the South West

3rd Line Support
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the South West region over the 3 months to 26 February 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire +19 15 £47,500 +59.66% 2
Devon - 13 £34,000 - 2
Dorset - 12 £34,000 -
Bristol -14 9 £35,000 +3.70% 1
Gloucestershire -3 8 £31,500 -16.00% 1
Somerset - 4 £32,500 - 4
3rd Line Support
England

3rd Line Support
Top 30 Related IT Skills in the South West

For the 6 months to 26 February 2015, IT jobs across the South West region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 84 (83.17%) Windows
2 61 (60.40%) VMware
3 55 (54.46%) Active Directory
4 54 (53.47%) Microsoft
5 38 (37.62%) MS Excel
6 31 (30.69%) Microsoft Certification
7 29 (28.71%) Citrix
8 28 (27.72%) MS Office
8 28 (27.72%) Windows Server 2008
9 27 (26.73%) VMware Infrastructure
9 27 (26.73%) MS Exchange
10 26 (25.74%) ITIL
11 25 (24.75%) SQL Server
12 23 (22.77%) TCP/IP
13 21 (20.79%) SAN
13 21 (20.79%) Linux
14 20 (19.80%) MCSE
15 19 (18.81%) SQL
16 18 (17.82%) Cisco
16 18 (17.82%) Firewall
17 17 (16.83%) MCSA
18 16 (15.84%) Windows Server 2003
18 16 (15.84%) Hyper-V
18 16 (15.84%) SCCM
19 15 (14.85%) XenApp
19 15 (14.85%) Exchange Server 2010
19 15 (14.85%) .NET
20 14 (13.86%) C#
20 14 (13.86%) VPN
20 14 (13.86%) vSphere

3rd Line Support
Top Related IT Skills in the South West by Category

For the 6 months to 26 February 2015, IT jobs across the South West region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 27 (26.73%) MS Exchange
2 15 (14.85%) Exchange Server 2010
3 11 (10.89%) IIS
4 10 (9.90%) SharePoint
5 7 (6.93%) Exchange Server 2013
5 7 (6.93%) Blackberry Enterprise Server
6 5 (4.95%) Lync
7 3 (2.97%) Exchange Server 2003
7 3 (2.97%) Exchange Server 2007
7 3 (2.97%) Apache
8 2 (1.98%) WebLogic
8 2 (1.98%) JBoss
Applications
1 38 (37.62%) MS Excel
2 28 (27.72%) MS Office
3 1 (0.99%) MS Visio
3 1 (0.99%) Spreadsheet
Cloud Services
1 7 (6.93%) Office 365
2 2 (1.98%) IaaS
2 2 (1.98%) SaaS
Communications & Networking
1 23 (22.77%) TCP/IP
2 21 (20.79%) SAN
3 18 (17.82%) Firewall
4 14 (13.86%) VPN
5 13 (12.87%) DNS
6 10 (9.90%) VoIP
6 10 (9.90%) NAS
7 9 (8.91%) DHCP
8 8 (7.92%) LAN
9 7 (6.93%) MPLS
10 6 (5.94%) IPsec
10 6 (5.94%) WAN
10 6 (5.94%) SSL
11 5 (4.95%) Internet
12 3 (2.97%) Wireless
13 1 (0.99%) PABX
13 1 (0.99%) IP Telephony
13 1 (0.99%) VLAN
13 1 (0.99%) Cisco ASA
13 1 (0.99%) SMTP
Database & Business Intelligence
1 25 (24.75%) SQL Server
2 5 (4.95%) SQL Server 2008
3 2 (1.98%) SQL Server 2005
4 1 (0.99%) MySQL
Development Applications
1 1 (0.99%) Eclipse
1 1 (0.99%) NetBeans
General
1 12 (11.88%) Back Office
2 4 (3.96%) Finance
3 2 (1.98%) Retail
4 1 (0.99%) Telecoms
Libraries, Frameworks & Software Standards
1 15 (14.85%) .NET
2 9 (8.91%) ASP.NET
3 2 (1.98%) Software Packaging
4 1 (0.99%) COM
Miscellaneous
1 7 (6.93%) Blackberry
1 7 (6.93%) Analytical Skills
2 4 (3.96%) Clustering
3 3 (2.97%) Client/Server
4 1 (0.99%) Management Information System
4 1 (0.99%) Statistics
4 1 (0.99%) Mathematics
4 1 (0.99%) Open Source
Operating Systems
1 84 (83.17%) Windows
2 28 (27.72%) Windows Server 2008
3 21 (20.79%) Linux
4 16 (15.84%) Windows Server 2003
5 14 (13.86%) Windows 7
5 14 (13.86%) Windows Server 2012
6 12 (11.88%) Red Hat Enterprise Linux
7 7 (6.93%) CentOS
8 6 (5.94%) Windows 8
8 6 (5.94%) UNIX
9 4 (3.96%) Solaris
9 4 (3.96%) Windows XP
10 2 (1.98%) Windows 2000
10 2 (1.98%) AIX
10 2 (1.98%) SUSE
11 1 (0.99%) Fedora
11 1 (0.99%) Ubuntu
11 1 (0.99%) Mac OS X
Processes & Methodologies
1 26 (25.74%) ITIL
2 9 (8.91%) Service Delivery
3 8 (7.92%) Project Management
4 6 (5.94%) Time Management
5 3 (2.97%) Migration
5 3 (2.97%) Stakeholder Management
6 2 (1.98%) Service Management
6 2 (1.98%) Capacity Planning
6 2 (1.98%) ITIL V3
6 2 (1.98%) Root Cause Analysis
6 2 (1.98%) Load Balancing
6 2 (1.98%) Performance Tuning
6 2 (1.98%) DevOps
6 2 (1.98%) Problem Management
7 1 (0.99%) Kalman Filter
7 1 (0.99%) Network Load Balancing
7 1 (0.99%) Disaster Recovery
7 1 (0.99%) ITSM
7 1 (0.99%) Software Distribution
7 1 (0.99%) Configuration Management
Programming Languages
1 19 (18.81%) SQL
2 14 (13.86%) C#
3 3 (2.97%) Java
3 3 (2.97%) PowerShell
4 2 (1.98%) Shell Script
4 2 (1.98%) Korn
4 2 (1.98%) Perl
5 1 (0.99%) PHP
5 1 (0.99%) C
Qualifications
1 31 (30.69%) Microsoft Certification
2 20 (19.80%) MCSE
3 17 (16.83%) MCSA
4 8 (7.92%) Cisco Certification
5 7 (6.93%) SC Cleared
5 7 (6.93%) Security Cleared
6 6 (5.94%) MCITP
6 6 (5.94%) VMware Certified Professional (VCP)
6 6 (5.94%) CCNP
7 4 (3.96%) VCP4
8 3 (2.97%) Degree
9 2 (1.98%) CCNA
10 1 (0.99%) Citrix Certification
10 1 (0.99%) MCTS
10 1 (0.99%) MCP
10 1 (0.99%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 8 (7.92%) SLA
System Software
1 55 (54.46%) Active Directory
2 27 (26.73%) VMware Infrastructure
3 16 (15.84%) Hyper-V
4 15 (14.85%) XenApp
5 14 (13.86%) vSphere
6 7 (6.93%) vCloud
7 5 (4.95%) Citrix Presentation Server
8 4 (3.96%) VMware ESX
9 1 (0.99%) Firmware
9 1 (0.99%) Terminal Services
9 1 (0.99%) ISA Server
Systems Management
1 16 (15.84%) SCCM
2 8 (7.92%) SCOM
3 7 (6.93%) WSUS
4 4 (3.96%) SCSM
4 4 (3.96%) SCVMM
4 4 (3.96%) NetBackup
5 2 (1.98%) Backup Exec
5 2 (1.98%) Nagios
5 2 (1.98%) Puppet
6 1 (0.99%) Windows Intune
6 1 (0.99%) SCDPM
6 1 (0.99%) OpenView
6 1 (0.99%) HP SIM
Vendors
1 61 (60.40%) VMware
2 54 (53.47%) Microsoft
3 29 (28.71%) Citrix
4 18 (17.82%) Cisco
5 7 (6.93%) HP
6 6 (5.94%) Red Hat
7 4 (3.96%) Symantec
8 3 (2.97%) Remedy
8 3 (2.97%) CheckPoint
8 3 (2.97%) Avaya
8 3 (2.97%) Oracle
9 2 (1.98%) Adobe
9 2 (1.98%) McAfee
9 2 (1.98%) Sophos
9 2 (1.98%) ATG
9 2 (1.98%) ServiceNow
10 1 (0.99%) Websense
10 1 (0.99%) 3PAR
10 1 (0.99%) Lotus
10 1 (0.99%) Dell
Devon
Tank Recruitment
Salary: £27000 - £32000 per annum
Posted: 15 hours ago
Salisbury, Wiltshire
Redrock Consulting Ltd
Salary: £28000 - £35000 per annum + Excellent Benefits
Posted: Yesterday
Bristol, Avon
Redrock Consulting Ltd
Salary: £28000 - £35000 per annum + On Call + Bonus + Benefits
Posted: 3 days ago
Gloucestershire
Ampersand Consulting
Salary: £33000 - £36000 per annum + Benefits
Posted: 8 days ago
Plymouth
Computer Futures
Salary: £30000 - £35000 per annum + competitive
Posted: 15 days ago
Frome
Recruitment Genius
Salary: £17000 - £23000 per annum
Posted: 22 days ago
Wiltshire/Somerset
Edward Carter Solutions
Salary: £Excellent + Benefits
Posted: 27 days ago