The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 3 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Aug 2015
Same period 2014 Same period 2013
Third Line Support
Rank 191 201 199
Rank change year-on-year
+10 -2
Permanent jobs requiring a 3rd Line Support 53 34 25
As % of all permanent IT jobs located in the South West 0.91% 0.55% 0.48%
As % of the Job Titles category 0.94% 0.58% 0.50%
Number of salaries quoted 51 30 23
Average salary £30,500 £30,250 £33,500
Average salary % change year-on-year
+0.82% -9.70%
90% offered a salary of more than £26,000 £27,500 £27,700
10% offered a salary of more than £35,000 £45,000 £39,500
UK excluding London average salary £35,000 £34,350 £32,500
% change year-on-year
+1.89% +5.69%
3rd Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
5622 5902 4957
As % of all permanent IT jobs located in the South West 96.10% 95.75% 95.11%
Number of salaries quoted 4789 4912 4276
Average salary £37,500 £37,500 £35,000
Average salary % change year-on-year
- +7.14%
90% offered a salary of more than £24,000 £24,000 £24,000
10% offered a salary of more than £55,000 £50,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

3rd Line Support
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the South West region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in the South West

3rd Line Support
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the South West region.

3rd Line Support Salary Trend in the South West

3rd Line Support
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the South West region over the 3 months to 3 August 2015.

3rd Line Support Salary Histogram in the South West

3rd Line Support
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the South West region over the 3 months to 3 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Devon +11 18 £29,500 +7.27% 2
Gloucestershire +5 13 £31,500 -12.50%
Bristol -14 8 £35,000 +27.27% 2
Wiltshire -7 7 £28,500 -36.66%
Dorset +6 1 £37,500 +21.95%
Somerset +4 1 £37,500 +25.00%
Cornwall - 1 £24,500 -
3rd Line Support
England

3rd Line Support
Top 30 Related IT Skills in the South West

For the 6 months to 3 August 2015, IT jobs across the South West region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 94 (81.03%) Windows
2 63 (54.31%) VMware
3 60 (51.72%) Active Directory
4 52 (44.83%) Microsoft
5 37 (31.90%) MS Excel
6 36 (31.03%) Citrix
7 33 (28.45%) Windows Server 2008
8 31 (26.72%) Linux
9 30 (25.86%) Microsoft Certification
10 28 (24.14%) ITIL
11 27 (23.28%) VMware Infrastructure
12 25 (21.55%) MS Exchange
13 24 (20.69%) Back Office
14 23 (19.83%) Windows Server 2003
15 22 (18.97%) SQL Server
15 22 (18.97%) TCP/IP
16 21 (18.10%) LAN
16 21 (18.10%) WAN
17 20 (17.24%) SAN
18 19 (16.38%) Cisco
18 19 (16.38%) MCSE
19 18 (15.52%) DNS
20 17 (14.66%) Windows Server 2012
21 16 (13.79%) VPN
22 15 (12.93%) Firewall
22 15 (12.93%) MCSA
23 14 (12.07%) MS Office
23 14 (12.07%) Finance
23 14 (12.07%) Windows 7
23 14 (12.07%) Hyper-V

3rd Line Support
Top Related IT Skills in the South West by Category

For the 6 months to 3 August 2015, IT jobs across the South West region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 25 (21.55%) MS Exchange
2 9 (7.76%) SharePoint
2 9 (7.76%) Exchange Server 2010
3 8 (6.90%) Exchange Server 2013
4 6 (5.17%) Exchange Server 2007
5 5 (4.31%) Apache
6 4 (3.45%) IIS
7 3 (2.59%) BizTalk Server
8 2 (1.72%) JBoss
8 2 (1.72%) WebLogic
9 1 (0.86%) Blackberry Enterprise Server
Applications
1 37 (31.90%) MS Excel
2 14 (12.07%) MS Office
Business Applications
1 1 (0.86%) SAP Oil and Gas
Cloud Services
1 6 (5.17%) Office 365
2 4 (3.45%) SaaS
3 2 (1.72%) IaaS
Communications & Networking
1 22 (18.97%) TCP/IP
2 21 (18.10%) LAN
2 21 (18.10%) WAN
3 20 (17.24%) SAN
4 18 (15.52%) DNS
5 16 (13.79%) VPN
6 15 (12.93%) Firewall
7 11 (9.48%) DHCP
8 10 (8.62%) MPLS
9 7 (6.03%) Internet
10 5 (4.31%) 3G
10 5 (4.31%) SS7
10 5 (4.31%) PSTN
10 5 (4.31%) GPRS
10 5 (4.31%) GSM
10 5 (4.31%) LTE
10 5 (4.31%) NAS
11 4 (3.45%) VLAN
11 4 (3.45%) SMTP
12 3 (2.59%) SNMP
Database & Business Intelligence
1 22 (18.97%) SQL Server
2 12 (10.34%) SQL Server 2005
3 11 (9.48%) SQL Server 2008
4 5 (4.31%) Oracle Database
5 3 (2.59%) MySQL
5 3 (2.59%) SQL Server Reporting Services
6 1 (0.86%) SQL Server 2012
General
1 24 (20.69%) Back Office
2 14 (12.07%) Finance
3 8 (6.90%) Telecoms
4 1 (0.86%) Electronics
4 1 (0.86%) Manufacturing
4 1 (0.86%) Advertising
4 1 (0.86%) Marketing
Libraries, Frameworks & Software Standards
1 6 (5.17%) .NET
2 3 (2.59%) ASP.NET
2 3 (2.59%) Web Services
2 3 (2.59%) .NET Framework
3 1 (0.86%) Software Packaging
3 1 (0.86%) COM
Miscellaneous
1 10 (8.62%) Clustering
2 6 (5.17%) Client/Server
3 4 (3.45%) Thin Client
3 4 (3.45%) Handset
3 4 (3.45%) Fat Client
4 2 (1.72%) Data Centre
4 2 (1.72%) EMC VNX
4 2 (1.72%) Replication
5 1 (0.86%) Statistics
5 1 (0.86%) Blackberry
5 1 (0.86%) DTV
5 1 (0.86%) EqualLogic
5 1 (0.86%) Analytical Skills
5 1 (0.86%) Private Cloud
Operating Systems
1 94 (81.03%) Windows
2 33 (28.45%) Windows Server 2008
3 31 (26.72%) Linux
4 23 (19.83%) Windows Server 2003
5 17 (14.66%) Windows Server 2012
6 14 (12.07%) Windows 7
7 10 (8.62%) Windows XP
8 7 (6.03%) Red Hat Enterprise Linux
9 6 (5.17%) CentOS
10 5 (4.31%) UNIX
11 4 (3.45%) Mac OS X
11 4 (3.45%) Windows 8
12 3 (2.59%) Windows 2000 Server
12 3 (2.59%) Windows 2000
13 2 (1.72%) AIX
13 2 (1.72%) Solaris
Processes & Methodologies
1 28 (24.14%) ITIL
2 10 (8.62%) Service Delivery
3 7 (6.03%) Project Management
3 7 (6.03%) Server Patching
4 6 (5.17%) Load Balancing
5 5 (4.31%) Root Cause Analysis
6 3 (2.59%) Problem Management
6 3 (2.59%) Incident Management
7 2 (1.72%) Enterprise Architecture
7 2 (1.72%) Technical Architecture
7 2 (1.72%) Change Management
7 2 (1.72%) CRM
7 2 (1.72%) Capacity Management
7 2 (1.72%) DevOps
7 2 (1.72%) Mentoring
7 2 (1.72%) Network Design
8 1 (0.86%) Server Hardening
8 1 (0.86%) Line Management
8 1 (0.86%) Performance Tuning
8 1 (0.86%) Network Monitoring
Programming Languages
1 13 (11.21%) SQL
2 3 (2.59%) Java
2 3 (2.59%) PHP
3 2 (1.72%) Perl
3 2 (1.72%) Korn
3 2 (1.72%) PowerShell
4 1 (0.86%) VBScript
4 1 (0.86%) VB
4 1 (0.86%) JavaScript
Qualifications
1 30 (25.86%) Microsoft Certification
2 19 (16.38%) MCSE
3 15 (12.93%) MCSA
4 7 (6.03%) Cisco Certification
5 6 (5.17%) SC Cleared
5 6 (5.17%) Security Cleared
5 6 (5.17%) CCNA
6 4 (3.45%) MCP
6 4 (3.45%) ITIL Foundation Certificate
6 4 (3.45%) MCITP
7 3 (2.59%) Citrix Certification
8 2 (1.72%) CCA
8 2 (1.72%) Degree
8 2 (1.72%) MCTS
9 1 (0.86%) CCNP
9 1 (0.86%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 9 (7.76%) SLA
2 2 (1.72%) ISO/IEC 27001
3 1 (0.86%) PCI DSS
System Software
1 60 (51.72%) Active Directory
2 27 (23.28%) VMware Infrastructure
3 14 (12.07%) Hyper-V
3 14 (12.07%) XenApp
4 11 (9.48%) vSphere
5 8 (6.90%) Citrix Presentation Server
6 6 (5.17%) BitLocker
7 5 (4.31%) VMware ESX
8 3 (2.59%) Terminal Services
8 3 (2.59%) XenDesktop
8 3 (2.59%) vCloud
9 2 (1.72%) XenServer
9 2 (1.72%) ISA Server
10 1 (0.86%) Firmware
10 1 (0.86%) Microsoft App-V
10 1 (0.86%) VMware Server
Systems Management
1 9 (7.76%) SCCM
2 7 (6.03%) SCOM
2 7 (6.03%) WSUS
3 4 (3.45%) Backup Exec
4 3 (2.59%) Nagios
5 2 (1.72%) OpenView
5 2 (1.72%) NetBackup
5 2 (1.72%) HP SIM
6 1 (0.86%) Windows Intune
6 1 (0.86%) Norton AntiVirus
Vendors
1 63 (54.31%) VMware
2 52 (44.83%) Microsoft
3 36 (31.03%) Citrix
4 19 (16.38%) Cisco
5 12 (10.34%) HP
6 8 (6.90%) Oracle
7 7 (6.03%) EMC
7 7 (6.03%) Remedy
7 7 (6.03%) Bomgar
8 6 (5.17%) Dell
9 5 (4.31%) 3PAR
10 4 (3.45%) Red Hat
10 4 (3.45%) Symantec
11 3 (2.59%) Mitel
11 3 (2.59%) Adobe
12 2 (1.72%) McAfee
12 2 (1.72%) Sophos
12 2 (1.72%) Hyland
12 2 (1.72%) ATG
12 2 (1.72%) ServiceNow
Bristol, Avon
Redrock Consulting Ltd
Salary: £30000 - £35000 per annum + Excellent Benefits
Posted: 11 hours ago
Devon
Circle Recruitment
Salary: £30000 - £32000 per annum + Benefits
Posted: 4 days ago
Bristol
Computer Futures
Salary: £23000 - £37000 per annum + competitive
Posted: 14 days ago
Exeter
Capita - ITIN
Salary: £29000 - £30000 per annum + Standard
Posted: 26 days ago