The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Caerphilly region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 2 June 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Jun 2015
Same period 2014 Same period 2013
Second Line Support
Rank - 13 -
Permanent jobs requiring a 2nd Line Support 0 6 0
As % of all permanent IT jobs located in Caerphilly - 13.95% -
As % of the Job Titles category - 15.00% -
Number of salaries quoted 0 6 0
Average salary - £36,000 -
UK excluding London average salary £24,500 £24,500 £24,500
2nd Line Support
South Wales

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Caerphilly region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Caerphilly
Permanent IT job ads with a match in the
Job Titles category
35 40 85
As % of all permanent IT jobs located in Caerphilly 83.33% 93.02% 98.84%
Number of salaries quoted 35 38 82
Average salary £41,500 £35,000 £52,500
Average salary % change year-on-year
+18.57% -33.33%
90% offered a salary of more than £24,000 £20,450 £45,000
10% offered a salary of more than £75,000 £60,000 £40,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

2nd Line Support
Jobs Demand Trend in Caerphilly

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Caerphilly region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Caerphilly

2nd Line Support
Salary Trend in Caerphilly

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Caerphilly region.

2nd Line Support Salary Trend in Caerphilly

2nd Line Support
Top 30 Related IT Skills in Caerphilly

For the 6 months to 2 June 2015, IT jobs across the Caerphilly region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 6 (100.00%) .NET
1 6 (100.00%) SQL Server
1 6 (100.00%) IIS
1 6 (100.00%) ITIL
1 6 (100.00%) MCP
1 6 (100.00%) Windows
1 6 (100.00%) MCSE
1 6 (100.00%) DNS
1 6 (100.00%) Cisco
1 6 (100.00%) Microsoft
1 6 (100.00%) Active Directory
1 6 (100.00%) HP
1 6 (100.00%) Microsoft Certification
1 6 (100.00%) Internet
1 6 (100.00%) CMS
1 6 (100.00%) VMware
1 6 (100.00%) Commerce Server
1 6 (100.00%) Management Information System
1 6 (100.00%) .NET Framework
1 6 (100.00%) Load Balancing
1 6 (100.00%) Hyper-V
2 3 (50.00%) NAS
2 3 (50.00%) Amazon AWS
2 3 (50.00%) SQL
2 3 (50.00%) VMware Infrastructure
2 3 (50.00%) Windows Server 2008
2 3 (50.00%) Finance
2 3 (50.00%) Windows Server 2003
2 3 (50.00%) NetBackup
2 3 (50.00%) Agile Software Development

2nd Line Support
Top Related IT Skills in Caerphilly by Category

For the 6 months to 2 June 2015, IT jobs across the Caerphilly region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (100.00%) IIS
1 6 (100.00%) CMS
1 6 (100.00%) Commerce Server
Applications
1 3 (50.00%) MS Excel
Cloud Services
1 3 (50.00%) Amazon AWS
Communications & Networking
1 6 (100.00%) DNS
1 6 (100.00%) Internet
2 3 (50.00%) NAS
2 3 (50.00%) Firewall
2 3 (50.00%) SAN
2 3 (50.00%) TCP/IP
Database & Business Intelligence
1 6 (100.00%) SQL Server
General
1 3 (50.00%) Finance
Libraries, Frameworks & Software Standards
1 6 (100.00%) .NET
1 6 (100.00%) .NET Framework
Miscellaneous
1 6 (100.00%) Management Information System
Operating Systems
1 6 (100.00%) Windows
2 3 (50.00%) Windows Server 2008
2 3 (50.00%) Windows Server 2003
Processes & Methodologies
1 6 (100.00%) ITIL
1 6 (100.00%) Load Balancing
2 3 (50.00%) Agile Software Development
2 3 (50.00%) Service Delivery
Programming Languages
1 3 (50.00%) SQL
Qualifications
1 6 (100.00%) MCP
1 6 (100.00%) MCSE
1 6 (100.00%) Microsoft Certification
2 3 (50.00%) SAP Certification
Quality Assurance & Compliance
1 3 (50.00%) ISO/IEC 27001
1 3 (50.00%) ISO 9001
System Software
1 6 (100.00%) Active Directory
1 6 (100.00%) Hyper-V
2 3 (50.00%) VMware Infrastructure
Systems Management
1 3 (50.00%) NetBackup
Vendors
1 6 (100.00%) Cisco
1 6 (100.00%) Microsoft
1 6 (100.00%) HP
1 6 (100.00%) VMware
2 3 (50.00%) Symantec
2 3 (50.00%) Veritas
2 3 (50.00%) Citrix
2 3 (50.00%) SAP