The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the Cambridge region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Third Line Support
Rank 102 107 107
Rank change year-on-year
+5 0
Permanent jobs requiring a 3rd Line Support 2 12 5
As % of all permanent IT jobs located in Cambridge 0.14% 0.66% 0.32%
As % of the Job Titles category 0.15% 0.70% 0.34%
Number of salaries quoted 2 11 5
Average salary £33,750 £38,000 £36,500
Average salary % change year-on-year
-11.18% +4.10%
90% offered a salary of more than £30,750 £38,000 £30,500
10% offered a salary of more than £36,750 £38,000 £40,000
UK excluding London average salary £35,000 £34,000 £32,500
% change year-on-year
+2.94% +4.61%
3rd Line Support
Cambridgeshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cambridge region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cambridge
Permanent IT job ads with a match in the
Job Titles category
1318 1715 1480
As % of all permanent IT jobs located in Cambridge 94.62% 94.49% 94.03%
Number of salaries quoted 1155 1334 1294
Average salary £43,000 £41,000 £40,000
Average salary % change year-on-year
+4.87% +2.50%
90% offered a salary of more than £29,000 £26,000 £28,850
10% offered a salary of more than £55,000 £56,450 £55,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

3rd Line Support
Jobs Demand Trend in Cambridge

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the Cambridge region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in Cambridge

3rd Line Support
Salary Trend in Cambridge

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Cambridge region.

3rd Line Support Salary Trend in Cambridge

3rd Line Support
Top 30 Related IT Skills in Cambridge

For the 6 months to 28 August 2015, IT jobs across the Cambridge region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 12 (75.00%) Windows
2 9 (56.25%) VMware
3 8 (50.00%) HP
3 8 (50.00%) Citrix
3 8 (50.00%) SAN
3 8 (50.00%) Veeam
3 8 (50.00%) 3PAR
3 8 (50.00%) Lync
4 6 (37.50%) Microsoft
5 5 (31.25%) SQL
5 5 (31.25%) SQL Server
6 4 (25.00%) T-SQL
6 4 (25.00%) ITIL
7 3 (18.75%) OLAP
7 3 (18.75%) Crystal Reports
7 3 (18.75%) IIS
7 3 (18.75%) MS Office
7 3 (18.75%) Active Directory
7 3 (18.75%) CRM
7 3 (18.75%) Windows Server 2008
8 2 (12.50%) Time Management
8 2 (12.50%) Web Services
8 2 (12.50%) PowerShell
8 2 (12.50%) Migration
8 2 (12.50%) Management Information System
8 2 (12.50%) Front Office
8 2 (12.50%) Back Office
8 2 (12.50%) Rackspace
8 2 (12.50%) Windows Server 2012
8 2 (12.50%) Microsoft Azure

3rd Line Support
Top Related IT Skills in Cambridge by Category

For the 6 months to 28 August 2015, IT jobs across the Cambridge region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (50.00%) Lync
2 3 (18.75%) IIS
3 1 (6.25%) JBoss
3 1 (6.25%) Apache
Applications
1 3 (18.75%) MS Office
2 1 (6.25%) MS Excel
Business Applications
1 1 (6.25%) SAP Oil and Gas
1 1 (6.25%) Dynamics CRM
Cloud Services
1 2 (12.50%) Microsoft Azure
1 2 (12.50%) Amazon AWS
Communications & Networking
1 8 (50.00%) SAN
2 1 (6.25%) SSL
Database & Business Intelligence
1 5 (31.25%) SQL Server
2 3 (18.75%) OLAP
2 3 (18.75%) Crystal Reports
3 1 (6.25%) Oracle Reports
3 1 (6.25%) PostgreSQL
3 1 (6.25%) Oracle OLAP
3 1 (6.25%) SQL Server 2008
3 1 (6.25%) MySQL
General
1 2 (12.50%) Front Office
1 2 (12.50%) Back Office
2 1 (6.25%) Electronics
2 1 (6.25%) Telecoms
2 1 (6.25%) Finance
2 1 (6.25%) Manufacturing
2 1 (6.25%) Marketing
Libraries, Frameworks & Software Standards
1 2 (12.50%) Web Services
2 1 (6.25%) .NET
Miscellaneous
1 2 (12.50%) Management Information System
2 1 (6.25%) Replication
2 1 (6.25%) DTV
Operating Systems
1 12 (75.00%) Windows
2 3 (18.75%) Windows Server 2008
3 2 (12.50%) Windows Server 2012
4 1 (6.25%) UNIX
4 1 (6.25%) CentOS
4 1 (6.25%) Red Hat Enterprise Linux
4 1 (6.25%) Linux
Processes & Methodologies
1 4 (25.00%) ITIL
2 3 (18.75%) CRM
3 2 (12.50%) Migration
3 2 (12.50%) Time Management
3 2 (12.50%) DevOps
4 1 (6.25%) Programme Management
4 1 (6.25%) Load Balancing
4 1 (6.25%) Digital Marketing
4 1 (6.25%) Business Intelligence
4 1 (6.25%) Configuration Management
4 1 (6.25%) Project Management
Programming Languages
1 5 (31.25%) SQL
2 4 (25.00%) T-SQL
3 2 (12.50%) PowerShell
4 1 (6.25%) Bash Shell
4 1 (6.25%) Ruby
4 1 (6.25%) Java
4 1 (6.25%) Perl
Qualifications
1 1 (6.25%) RHCE
1 1 (6.25%) LPIC
1 1 (6.25%) Degree
System Software
1 3 (18.75%) Active Directory
2 1 (6.25%) Xen
2 1 (6.25%) VMware Infrastructure
2 1 (6.25%) Hyper-V
2 1 (6.25%) Postfix
2 1 (6.25%) KVM
2 1 (6.25%) iptables
Systems Management
1 1 (6.25%) Opscode Chef
1 1 (6.25%) HAProxy
Vendors
1 9 (56.25%) VMware
2 8 (50.00%) Veeam
2 8 (50.00%) 3PAR
2 8 (50.00%) HP
2 8 (50.00%) Citrix
3 6 (37.50%) Microsoft
4 2 (12.50%) Rackspace
5 1 (6.25%) Red Hat
5 1 (6.25%) Oracle
5 1 (6.25%) SAP