The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the Cambridgeshire region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 23 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
23 Jan 2015
Same period 2014 Same period 2013
Third Line Support
Rank 111 127 136
Rank change year-on-year
+16 +9
Permanent jobs requiring a 3rd Line Support 18 7 6
As % of all permanent IT jobs located in Cambridgeshire 0.79% 0.33% 0.23%
As % of the Job Titles category 0.83% 0.34% 0.24%
Number of salaries quoted 14 7 6
Average salary £37,500 £28,000 £35,000
Average salary % change year-on-year
+33.92% -20.00%
90% offered a salary of more than £37,000 £27,500 £31,750
10% offered a salary of more than £40,000 £29,600 £37,100
UK excluding London average salary £35,000 £33,500 £32,500
% change year-on-year
+4.47% +3.07%
3rd Line Support
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cambridgeshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cambridgeshire
Permanent IT job ads with a match in the
Job Titles category
2170 2043 2452
As % of all permanent IT jobs located in Cambridgeshire 95.09% 96.46% 94.49%
Number of salaries quoted 1752 1693 2121
Average salary £41,500 £40,000 £37,500
Average salary % change year-on-year
+3.75% +6.66%
90% offered a salary of more than £25,000 £26,000 £25,500
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

3rd Line Support
Jobs Demand Trend in Cambridgeshire

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the Cambridgeshire region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in Cambridgeshire

3rd Line Support
Salary Trend in Cambridgeshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Cambridgeshire region.

3rd Line Support Salary Trend in Cambridgeshire

3rd Line Support
Salary Histogram in Cambridgeshire

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the Cambridgeshire region over the 3 months to 23 January 2015.

3rd Line Support Salary Histogram in Cambridgeshire

3rd Line Support
Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the Cambridgeshire region over the 3 months to 23 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Peterborough - 4 - - 1
Huntingdon +4 2 £33,000 +3.12%
3rd Line Support
East of England

3rd Line Support
Top 30 Related IT Skills in Cambridgeshire

For the 6 months to 23 January 2015, IT jobs across the Cambridgeshire region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 23 (79.31%) Windows
2 20 (68.97%) Microsoft
3 17 (58.62%) Citrix
4 16 (55.17%) MS Exchange
4 16 (55.17%) VMware
5 13 (44.83%) XenApp
5 13 (44.83%) XenDesktop
5 13 (44.83%) Exchange Server 2010
6 10 (34.48%) Windows Server 2008
7 9 (31.03%) NetScaler
8 7 (24.14%) SQL Server
9 6 (20.69%) MS Excel
9 6 (20.69%) Active Directory
10 5 (17.24%) NetApp
10 5 (17.24%) Backup Exec
10 5 (17.24%) ITIL
10 5 (17.24%) CCA
10 5 (17.24%) Citrix Certification
10 5 (17.24%) DNS
10 5 (17.24%) SLA
10 5 (17.24%) Cisco
10 5 (17.24%) Windows Server 2012
11 4 (13.79%) Symantec Enterprise Vault
11 4 (13.79%) FlexPod
11 4 (13.79%) Analytical Skills
11 4 (13.79%) SCOM
11 4 (13.79%) WSUS
11 4 (13.79%) NCDA
11 4 (13.79%) DHCP
11 4 (13.79%) EMC

3rd Line Support
Top Related IT Skills in Cambridgeshire by Category

For the 6 months to 23 January 2015, IT jobs across the Cambridgeshire region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 16 (55.17%) MS Exchange
2 13 (44.83%) Exchange Server 2010
3 1 (3.45%) Exchange Server 2007
3 1 (3.45%) Exchange Server 2003
Applications
1 6 (20.69%) MS Excel
Cloud Services
1 1 (3.45%) Office 365
Communications & Networking
1 9 (31.03%) NetScaler
2 5 (17.24%) DNS
3 4 (13.79%) DHCP
4 1 (3.45%) Firewall
4 1 (3.45%) VLAN
4 1 (3.45%) TCP/IP
4 1 (3.45%) SAN
Database & Business Intelligence
1 7 (24.14%) SQL Server
2 2 (6.90%) SQL Server 2008
3 1 (3.45%) SQL Server 2005
Miscellaneous
1 4 (13.79%) FlexPod
1 4 (13.79%) Analytical Skills
1 4 (13.79%) Blackberry
Operating Systems
1 23 (79.31%) Windows
2 10 (34.48%) Windows Server 2008
3 5 (17.24%) Windows Server 2012
4 1 (3.45%) Windows Server 2003
Processes & Methodologies
1 5 (17.24%) ITIL
2 1 (3.45%) Mentoring
2 1 (3.45%) Business Continuity
2 1 (3.45%) ERP
Programming Languages
1 1 (3.45%) SQL
Qualifications
1 5 (17.24%) CCA
1 5 (17.24%) Citrix Certification
2 4 (13.79%) NCDA
3 1 (3.45%) VMware Certified Professional (VCP)
3 1 (3.45%) MCP
3 1 (3.45%) MCSE
3 1 (3.45%) CCNA
3 1 (3.45%) Cisco Certification
3 1 (3.45%) Microsoft Certification
Quality Assurance & Compliance
1 5 (17.24%) SLA
System Software
1 13 (44.83%) XenApp
1 13 (44.83%) XenDesktop
2 6 (20.69%) Active Directory
3 1 (3.45%) VMware Infrastructure
3 1 (3.45%) Hyper-V
3 1 (3.45%) vSphere
3 1 (3.45%) Terminal Server
Systems Management
1 5 (17.24%) Backup Exec
2 4 (13.79%) Symantec Enterprise Vault
2 4 (13.79%) SCOM
2 4 (13.79%) WSUS
Vendors
1 20 (68.97%) Microsoft
2 17 (58.62%) Citrix
3 16 (55.17%) VMware
4 5 (17.24%) NetApp
4 5 (17.24%) Cisco
5 4 (13.79%) EMC
5 4 (13.79%) Symantec
6 2 (6.90%) Websense
7 1 (3.45%) Veeam
7 1 (3.45%) Kaseya
7 1 (3.45%) AppSense
Cambridge, Cambridgeshire
Nationwide People Ltd
Salary: £32000 - £37000 Per Annum
Posted: 2 days ago
Peterborough, Cambridgeshire
Harvey Nash plc
Salary: £30000 - £35000 per annum + bens
Posted: 2 days ago
Cambridge, Cambridgeshire
Evolution Recruitment Solutions
Salary: 25k-35k + benefits
Posted: 4 days ago
Cambridge
Nigel Frank International Limited - Newcastle
Salary: £30000 - £40000 per annum + Package
Posted: 16 days ago