The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the Cambridgeshire region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Third Line Support
Rank 121 121 127
Rank change year-on-year
0 +6
Permanent jobs requiring a 3rd Line Support 15 13 35
As % of all permanent IT jobs located in Cambridgeshire 0.62% 0.58% 1.17%
As % of the Job Titles category 0.64% 0.61% 1.22%
Number of salaries quoted 14 11 32
Average salary £38,000 £35,000 £35,000
Average salary % change year-on-year
+8.57% -
90% offered a salary of more than £37,500 £32,500 £30,250
10% offered a salary of more than £55,000 £39,650 £42,500
UK excluding London average salary £33,750 £32,500 £34,500
% change year-on-year
+3.84% -5.79%
3rd Line Support
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cambridgeshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cambridgeshire
Permanent IT job ads with a match in the
Job Titles category
2331 2143 2872
As % of all permanent IT jobs located in Cambridgeshire 95.97% 95.50% 96.15%
Number of salaries quoted 1841 1860 2517
Average salary £40,500 £40,000 £39,000
Average salary % change year-on-year
+1.25% +2.56%
90% offered a salary of more than £26,000 £27,500 £27,203
10% offered a salary of more than £55,000 £52,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

3rd Line Support
Jobs Demand Trend in Cambridgeshire

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the Cambridgeshire region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in Cambridgeshire

3rd Line Support
Salary Trend in Cambridgeshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Cambridgeshire region.

3rd Line Support Salary Trend in Cambridgeshire

3rd Line Support
Salary Histogram in Cambridgeshire

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the Cambridgeshire region over the 3 months to 19 September 2014.

3rd Line Support Salary Histogram in Cambridgeshire

3rd Line Support
Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the Cambridgeshire region over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridge -1 12 £38,000 +4.10% 1
Peterborough +2 1 £55,000 +57.14%
Huntingdon -14 1 £55,000 +57.14%
3rd Line Support
East of England

3rd Line Support
Top 30 Related IT Skills in Cambridgeshire

For the 6 months to 19 September 2014, IT jobs across the Cambridgeshire region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 23 (92.00%) Windows
2 20 (80.00%) Microsoft
3 19 (76.00%) Citrix
4 12 (48.00%) XenApp
4 12 (48.00%) XenDesktop
5 9 (36.00%) VMware
5 9 (36.00%) MS Exchange
6 8 (32.00%) CCA
6 8 (32.00%) Citrix Certification
6 8 (32.00%) Windows Server 2008
7 7 (28.00%) NetApp
8 6 (24.00%) Exchange Server 2010
8 6 (24.00%) NetScaler
8 6 (24.00%) Windows Server 2012
9 5 (20.00%) NCDA
10 3 (12.00%) MS Excel
10 3 (12.00%) SQL
11 2 (8.00%) Microsoft Certification
11 2 (8.00%) Windows 7
11 2 (8.00%) VMware Infrastructure
12 1 (4.00%) PowerShell
12 1 (4.00%) XenServer
12 1 (4.00%) Hyper-V
12 1 (4.00%) Microsoft Azure
12 1 (4.00%) vSphere
12 1 (4.00%) Office 365
12 1 (4.00%) Analytical Skills
12 1 (4.00%) SQL Server
12 1 (4.00%) ITIL
12 1 (4.00%) MCP

3rd Line Support
Top Related IT Skills in Cambridgeshire by Category

For the 6 months to 19 September 2014, IT jobs across the Cambridgeshire region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (36.00%) MS Exchange
2 6 (24.00%) Exchange Server 2010
3 1 (4.00%) Exchange Server 2007
Applications
1 3 (12.00%) MS Excel
Cloud Services
1 1 (4.00%) Microsoft Azure
1 1 (4.00%) Office 365
Communications & Networking
1 6 (24.00%) NetScaler
2 1 (4.00%) Firewall
2 1 (4.00%) VLAN
Database & Business Intelligence
1 1 (4.00%) SQL Server
Miscellaneous
1 1 (4.00%) Computer Science
1 1 (4.00%) Analytical Skills
Operating Systems
1 23 (92.00%) Windows
2 8 (32.00%) Windows Server 2008
3 6 (24.00%) Windows Server 2012
4 2 (8.00%) Windows 7
5 1 (4.00%) Linux
5 1 (4.00%) Windows XP
Processes & Methodologies
1 1 (4.00%) ITIL
1 1 (4.00%) ERP
1 1 (4.00%) Service Management
1 1 (4.00%) Migration
Programming Languages
1 3 (12.00%) SQL
2 1 (4.00%) PowerShell
Qualifications
1 8 (32.00%) CCA
1 8 (32.00%) Citrix Certification
2 5 (20.00%) NCDA
3 2 (8.00%) Microsoft Certification
4 1 (4.00%) VMware Certified Professional (VCP)
4 1 (4.00%) Degree
4 1 (4.00%) Cisco Certification
4 1 (4.00%) MCP
4 1 (4.00%) MCSE
4 1 (4.00%) MCSA
4 1 (4.00%) CCNA
Quality Assurance & Compliance
1 1 (4.00%) SLA
System Software
1 12 (48.00%) XenApp
1 12 (48.00%) XenDesktop
2 2 (8.00%) VMware Infrastructure
3 1 (4.00%) Hyper-V
3 1 (4.00%) XenServer
3 1 (4.00%) vSphere
3 1 (4.00%) Active Directory
Vendors
1 20 (80.00%) Microsoft
2 19 (76.00%) Citrix
3 9 (36.00%) VMware
4 7 (28.00%) NetApp
5 1 (4.00%) Websense
5 1 (4.00%) AppSense
Cambridge, Cambridgeshire
IT Talent Solutions
Salary: From £30,000 to £35,000 per annum
Posted: Yesterday