The table below looks at the statistics for the IT Support role in IT jobs advertised for the Cambridge region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 6 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
6 Mar 2015
Same period 2014 Same period 2013
IT Support
Rank 87 95 98
Rank change year-on-year
+8 +3
Permanent jobs requiring an IT Support 23 17 19
As % of all permanent IT jobs located in Cambridge 1.57% 1.14% 1.05%
As % of the Job Titles category 1.63% 1.19% 1.09%
Number of salaries quoted 23 17 17
Average salary £23,500 £21,500 £30,000
Average salary % change year-on-year
+9.30% -28.33%
90% offered a salary of more than £20,000 £20,400 £22,000
10% offered a salary of more than £28,000 £45,000 £39,500
UK excluding London average salary £24,000 £25,000 £25,000
% change year-on-year
-4.00% -
IT Support
Cambridgeshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cambridge region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cambridge
Permanent IT job ads with a match in the
Job Titles category
1411 1430 1743
As % of all permanent IT jobs located in Cambridge 96.38% 95.65% 96.09%
Number of salaries quoted 1125 1250 1508
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £26,000 £27,500 £27,500
10% offered a salary of more than £56,500 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

IT Support
Jobs Demand Trend in Cambridge

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the Cambridge region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in Cambridge

IT Support
Salary Trend in Cambridge

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the Cambridge region.

IT Support Salary Trend in Cambridge

IT Support
Salary Histogram in Cambridge

This chart provides a salary histogram for IT jobs citing IT Support across the Cambridge region over the 3 months to 6 March 2015.

IT Support Salary Histogram in Cambridge

IT Support
Top 30 Related IT Skills in Cambridge

For the 6 months to 6 March 2015, IT jobs across the Cambridge region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 38 (69.09%) Windows
2 34 (61.82%) Microsoft
3 26 (47.27%) MS Excel
4 21 (38.18%) Active Directory
5 18 (32.73%) Windows 7
6 17 (30.91%) MS Exchange
7 13 (23.64%) Degree
8 12 (21.82%) Linux
9 11 (20.00%) Office 365
10 10 (18.18%) VoIP
11 9 (16.36%) DNS
11 9 (16.36%) SLA
11 9 (16.36%) VMware
12 8 (14.55%) Firewall
12 8 (14.55%) Windows 8
12 8 (14.55%) Cisco
12 8 (14.55%) Microsoft Certification
12 8 (14.55%) TCP/IP
12 8 (14.55%) UNIX
12 8 (14.55%) ITIL
12 8 (14.55%) SQL
13 7 (12.73%) Windows Server 2012
13 7 (12.73%) Windows Server 2008
13 7 (12.73%) VMware Infrastructure
13 7 (12.73%) Asset Management
14 6 (10.91%) SCCM
14 6 (10.91%) Open Source
14 6 (10.91%) Project Management
15 5 (9.09%) Service Delivery
15 5 (9.09%) VPN

IT Support
Top Related IT Skills in Cambridge by Category

For the 6 months to 6 March 2015, IT jobs across the Cambridge region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 17 (30.91%) MS Exchange
2 5 (9.09%) Lync
3 3 (5.45%) CMS
4 1 (1.82%) Exchange Server 2007
4 1 (1.82%) SharePoint 2013
4 1 (1.82%) SharePoint
Applications
1 26 (47.27%) MS Excel
2 4 (7.27%) MS Office
3 1 (1.82%) MS PowerPoint
Business Applications
1 1 (1.82%) Dynamics CRM
Cloud Services
1 11 (20.00%) Office 365
2 3 (5.45%) Amazon AWS
2 3 (5.45%) SaaS
3 2 (3.64%) Google Apps
Communications & Networking
1 10 (18.18%) VoIP
2 9 (16.36%) DNS
3 8 (14.55%) TCP/IP
3 8 (14.55%) Firewall
4 5 (9.09%) VPN
5 3 (5.45%) Cisco IOS
5 3 (5.45%) DHCP
6 2 (3.64%) LAN
6 2 (3.64%) WAN
6 2 (3.64%) Internet
7 1 (1.82%) Network Security
7 1 (1.82%) SAN
7 1 (1.82%) DMZ
7 1 (1.82%) Intranet
Database & Business Intelligence
1 4 (7.27%) SQL Server
1 4 (7.27%) Crystal Reports
2 2 (3.64%) SQL Server 2005
2 2 (3.64%) Relational Database
3 1 (1.82%) SQL Server 2008
3 1 (1.82%) SQL Server 2012
3 1 (1.82%) SQL Server 2000
3 1 (1.82%) SQL Server Reporting Services
General
1 3 (5.45%) Pharmaceutical
2 1 (1.82%) Electronics
2 1 (1.82%) Banking
2 1 (1.82%) Retail
Libraries, Frameworks & Software Standards
1 2 (3.64%) JCE
2 1 (1.82%) HTML
2 1 (1.82%) .NET
Miscellaneous
1 6 (10.91%) Open Source
2 3 (5.45%) Thin Client
2 3 (5.45%) Computer Science
2 3 (5.45%) Fat Client
2 3 (5.45%) Video Conferencing
3 2 (3.64%) PKI
3 2 (3.64%) Graphic Design
4 1 (1.82%) Analytical Skills
Operating Systems
1 38 (69.09%) Windows
2 18 (32.73%) Windows 7
3 12 (21.82%) Linux
4 8 (14.55%) UNIX
4 8 (14.55%) Windows 8
5 7 (12.73%) Windows Server 2012
5 7 (12.73%) Windows Server 2008
6 4 (7.27%) Android
7 2 (3.64%) AIX
7 2 (3.64%) HPUX
7 2 (3.64%) Solaris
8 1 (1.82%) Windows XP
8 1 (1.82%) Windows Server 2003
8 1 (1.82%) Apple iOS
Processes & Methodologies
1 8 (14.55%) ITIL
2 7 (12.73%) Asset Management
3 6 (10.91%) Project Management
4 5 (9.09%) Service Delivery
4 5 (9.09%) Data Security
4 5 (9.09%) Technical Analysis
5 3 (5.45%) Disaster Recovery
5 3 (5.45%) ERP
5 3 (5.45%) Knowledge Management
5 3 (5.45%) Network Management
6 2 (3.64%) Data Protection
7 1 (1.82%) Software Engineering
7 1 (1.82%) Business Continuity Planning
7 1 (1.82%) Android Development
7 1 (1.82%) iOS Development
7 1 (1.82%) Server Monitoring
7 1 (1.82%) Business Intelligence
7 1 (1.82%) CRM
7 1 (1.82%) Business Continuity
7 1 (1.82%) Kalman Filter
Programming Languages
1 8 (14.55%) SQL
2 5 (9.09%) PowerShell
3 4 (7.27%) Java
3 4 (7.27%) C
4 2 (3.64%) Python
4 2 (3.64%) R
5 1 (1.82%) C#
5 1 (1.82%) C++
Qualifications
1 13 (23.64%) Degree
2 8 (14.55%) Microsoft Certification
3 3 (5.45%) MCP
3 3 (5.45%) MCITP
4 2 (3.64%) ITIL Certification
5 1 (1.82%) MCSE
Quality Assurance & Compliance
1 9 (16.36%) SLA
2 1 (1.82%) HL7
System Software
1 21 (38.18%) Active Directory
2 7 (12.73%) VMware Infrastructure
3 3 (5.45%) Hyper-V
3 3 (5.45%) Terminal Server
3 3 (5.45%) VMware ESX
4 1 (1.82%) XenApp
4 1 (1.82%) XenDesktop
Systems Management
1 6 (10.91%) SCCM
2 2 (3.64%) SCOrch
3 1 (1.82%) MIMEsweeper
Vendors
1 34 (61.82%) Microsoft
2 9 (16.36%) VMware
3 8 (14.55%) Cisco
4 2 (3.64%) Oracle
4 2 (3.64%) Google
4 2 (3.64%) Dell
5 1 (1.82%) Citrix
5 1 (1.82%) Apple
5 1 (1.82%) Websense
5 1 (1.82%) Veeam
5 1 (1.82%) FalconStor
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