The table below looks at the statistics for the IT Support role in IT jobs advertised for the Cambridge region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
IT Support
Rank 96 108 113
Rank change year-on-year
+12 +5
Permanent jobs requiring an IT Support 10 22 11
As % of all permanent IT jobs located in Cambridge 0.71% 1.20% 0.60%
As % of the Job Titles category 0.74% 1.26% 0.63%
Number of salaries quoted 10 19 10
Average salary £27,750 £26,000 £35,000
Average salary % change year-on-year
+6.73% -25.71%
90% offered a salary of more than £21,400 £20,800 £27,050
10% offered a salary of more than £35,750 £35,800 £37,750
UK excluding London average salary £24,000 £23,500 £24,000
% change year-on-year
+2.12% -2.08%
IT Support
Cambridgeshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cambridge region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cambridge
Permanent IT job ads with a match in the
Job Titles category
1351 1752 1758
As % of all permanent IT jobs located in Cambridge 95.88% 95.22% 95.18%
Number of salaries quoted 1145 1474 1561
Average salary £45,000 £40,000 £40,000
Average salary % change year-on-year
+12.50% -
90% offered a salary of more than £27,500 £26,000 £30,000
10% offered a salary of more than £55,000 £52,500 £52,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

IT Support
Jobs Demand Trend in Cambridge

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the Cambridge region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in Cambridge

IT Support
Salary Trend in Cambridge

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the Cambridge region.

IT Support Salary Trend in Cambridge

IT Support
Salary Histogram in Cambridge

This chart provides a salary histogram for IT jobs citing IT Support across the Cambridge region over the 3 months to 22 May 2015.

IT Support Salary Histogram in Cambridge

IT Support
Top 30 Related IT Skills in Cambridge

For the 6 months to 22 May 2015, IT jobs across the Cambridge region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 25 (60.98%) Microsoft
2 24 (58.54%) Windows
3 19 (46.34%) MS Excel
4 15 (36.59%) Active Directory
4 15 (36.59%) Windows 7
5 12 (29.27%) MS Exchange
6 9 (21.95%) VoIP
7 8 (19.51%) Linux
7 8 (19.51%) SQL
8 7 (17.07%) Crystal Reports
8 7 (17.07%) Windows Server 2012
8 7 (17.07%) Office 365
9 6 (14.63%) Windows 8
9 6 (14.63%) SLA
9 6 (14.63%) Microsoft Certification
10 5 (12.20%) Cisco
10 5 (12.20%) UNIX
10 5 (12.20%) ITIL
10 5 (12.20%) ERP
10 5 (12.20%) Thin Client
10 5 (12.20%) Terminal Server
10 5 (12.20%) CMS
10 5 (12.20%) DNS
10 5 (12.20%) Service Delivery
10 5 (12.20%) Data Security
10 5 (12.20%) MCITP
10 5 (12.20%) Fat Client
10 5 (12.20%) SCCM
10 5 (12.20%) PowerShell
11 4 (9.76%) MS Office

IT Support
Top Related IT Skills in Cambridge by Category

For the 6 months to 22 May 2015, IT jobs across the Cambridge region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 12 (29.27%) MS Exchange
2 5 (12.20%) CMS
3 1 (2.44%) Lync
3 1 (2.44%) Exchange Server 2010
3 1 (2.44%) Exchange Server 2003
Applications
1 19 (46.34%) MS Excel
2 4 (9.76%) MS Office
3 3 (7.32%) MS PowerPoint
4 1 (2.44%) AutoCAD
Cloud Services
1 7 (17.07%) Office 365
2 2 (4.88%) Google Apps
Communications & Networking
1 9 (21.95%) VoIP
2 5 (12.20%) DNS
3 3 (7.32%) TCP/IP
4 2 (4.88%) Firewall
4 2 (4.88%) DHCP
5 1 (2.44%) VPN
5 1 (2.44%) WAN
5 1 (2.44%) LAN
5 1 (2.44%) Network Security
Database & Business Intelligence
1 7 (17.07%) Crystal Reports
2 2 (4.88%) SQL Server
3 1 (2.44%) OLAP
3 1 (2.44%) SQL Server Reporting Services
General
1 2 (4.88%) Pharmaceutical
2 1 (2.44%) Front Office
2 1 (2.44%) Back Office
2 1 (2.44%) Retail
Libraries, Frameworks & Software Standards
1 1 (2.44%) .NET
Miscellaneous
1 5 (12.20%) Thin Client
1 5 (12.20%) Fat Client
2 1 (2.44%) Management Information System
2 1 (2.44%) Analytical Skills
2 1 (2.44%) Graphic Design
2 1 (2.44%) Computer Science
2 1 (2.44%) Open Source
2 1 (2.44%) Video Conferencing
Operating Systems
1 24 (58.54%) Windows
2 15 (36.59%) Windows 7
3 8 (19.51%) Linux
4 7 (17.07%) Windows Server 2012
5 6 (14.63%) Windows 8
6 5 (12.20%) UNIX
7 3 (7.32%) Windows Server 2008
8 2 (4.88%) Mac OS X
9 1 (2.44%) Android
9 1 (2.44%) Apple iOS
Processes & Methodologies
1 5 (12.20%) ITIL
1 5 (12.20%) ERP
1 5 (12.20%) Service Delivery
1 5 (12.20%) Data Security
2 3 (7.32%) Knowledge Management
2 3 (7.32%) Asset Management
3 2 (4.88%) Project Management
4 1 (2.44%) Android Development
4 1 (2.44%) iOS Development
4 1 (2.44%) Time Management
Programming Languages
1 8 (19.51%) SQL
2 5 (12.20%) PowerShell
3 2 (4.88%) C
4 1 (2.44%) C#
4 1 (2.44%) C++
4 1 (2.44%) Java
4 1 (2.44%) T-SQL
4 1 (2.44%) Python
4 1 (2.44%) R
Qualifications
1 6 (14.63%) Microsoft Certification
2 5 (12.20%) MCITP
3 3 (7.32%) Degree
4 2 (4.88%) ITIL Foundation Certificate
5 1 (2.44%) MCP
5 1 (2.44%) ITIL Certification
Quality Assurance & Compliance
1 6 (14.63%) SLA
System Software
1 15 (36.59%) Active Directory
2 5 (12.20%) Terminal Server
3 2 (4.88%) VMware Infrastructure
4 1 (2.44%) VMware ESX
4 1 (2.44%) Hyper-V
Systems Management
1 5 (12.20%) SCCM
2 1 (2.44%) Backup Exec
2 1 (2.44%) SCOrch
2 1 (2.44%) SCOM
Vendors
1 25 (60.98%) Microsoft
2 5 (12.20%) Cisco
3 2 (4.88%) Google
3 2 (4.88%) VMware
4 1 (2.44%) Apple
4 1 (2.44%) Dell
Cambridge, Cambridgeshire
Edgar Cowen
Salary: £20000 - £30000 per annum + Awesome Prospects
Posted: 5 days ago