The table below looks at the statistics for the IT Support role in IT jobs advertised for the Cambridge region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
IT Support
Rank 102 93 104
Rank change year-on-year
-9 +11
Permanent jobs requiring an IT Support 8 27 19
As % of all permanent IT jobs located in Cambridge 0.58% 1.50% 1.15%
As % of the Job Titles category 0.60% 1.59% 1.23%
Number of salaries quoted 8 27 18
Average salary £24,750 £26,000 £35,000
Average salary % change year-on-year
-4.80% -25.71%
90% offered a salary of more than £19,000 £22,100 £23,350
10% offered a salary of more than £37,250 £38,100 £37,500
UK excluding London average salary £24,000 £24,500 £23,980
% change year-on-year
-2.04% +2.16%
IT Support
Cambridgeshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cambridge region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cambridge
Permanent IT job ads with a match in the
Job Titles category
1324 1698 1540
As % of all permanent IT jobs located in Cambridge 95.32% 94.60% 93.39%
Number of salaries quoted 1120 1365 1353
Average salary £42,500 £41,000 £40,000
Average salary % change year-on-year
+3.65% +2.50%
90% offered a salary of more than £30,000 £26,000 £30,000
10% offered a salary of more than £55,000 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

IT Support
Jobs Demand Trend in Cambridge

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the Cambridge region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in Cambridge

IT Support
Salary Trend in Cambridge

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the Cambridge region.

IT Support Salary Trend in Cambridge

IT Support
Salary Histogram in Cambridge

This chart provides a salary histogram for IT jobs citing IT Support across the Cambridge region over the 3 months to 31 July 2015.

IT Support Salary Histogram in Cambridge

IT Support
Top 30 Related IT Skills in Cambridge

For the 6 months to 31 July 2015, IT jobs across the Cambridge region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 11 (68.75%) Windows
2 9 (56.25%) Microsoft
3 5 (31.25%) MS Excel
4 4 (25.00%) SQL
4 4 (25.00%) Active Directory
5 3 (18.75%) Crystal Reports
5 3 (18.75%) MS Office
5 3 (18.75%) ITIL
5 3 (18.75%) Linux
5 3 (18.75%) MS PowerPoint
5 3 (18.75%) Windows 7
5 3 (18.75%) Windows Server 2012
6 2 (12.50%) ITIL Foundation Certificate
6 2 (12.50%) Office 365
6 2 (12.50%) Fat Client
6 2 (12.50%) MCITP
6 2 (12.50%) CMS
6 2 (12.50%) VoIP
6 2 (12.50%) SQL Server
6 2 (12.50%) Microsoft Certification
6 2 (12.50%) ERP
6 2 (12.50%) MS Exchange
6 2 (12.50%) SLA
6 2 (12.50%) Mac OS X
6 2 (12.50%) Thin Client
6 2 (12.50%) Terminal Server
7 1 (6.25%) AutoCAD
7 1 (6.25%) Pharmaceutical
7 1 (6.25%) IBM
7 1 (6.25%) LAN

IT Support
Top Related IT Skills in Cambridge by Category

For the 6 months to 31 July 2015, IT jobs across the Cambridge region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (12.50%) MS Exchange
1 2 (12.50%) CMS
2 1 (6.25%) Exchange Server 2003
2 1 (6.25%) Exchange Server 2010
2 1 (6.25%) IBM Notes
Applications
1 5 (31.25%) MS Excel
2 3 (18.75%) MS Office
2 3 (18.75%) MS PowerPoint
3 1 (6.25%) AutoCAD
Cloud Services
1 2 (12.50%) Office 365
2 1 (6.25%) Google Apps
Communications & Networking
1 2 (12.50%) VoIP
2 1 (6.25%) WAN
2 1 (6.25%) TCP/IP
2 1 (6.25%) DNS
2 1 (6.25%) Firewall
2 1 (6.25%) LAN
Database & Business Intelligence
1 3 (18.75%) Crystal Reports
2 2 (12.50%) SQL Server
3 1 (6.25%) OLAP
General
1 1 (6.25%) Pharmaceutical
1 1 (6.25%) Front Office
1 1 (6.25%) Back Office
Libraries, Frameworks & Software Standards
1 1 (6.25%) .NET
1 1 (6.25%) ASP.NET
Miscellaneous
1 2 (12.50%) Thin Client
1 2 (12.50%) Fat Client
2 1 (6.25%) Analytical Skills
2 1 (6.25%) Management Information System
Operating Systems
1 11 (68.75%) Windows
2 3 (18.75%) Linux
2 3 (18.75%) Windows 7
2 3 (18.75%) Windows Server 2012
3 2 (12.50%) Mac OS X
4 1 (6.25%) Windows Server 2008
Processes & Methodologies
1 3 (18.75%) ITIL
2 2 (12.50%) ERP
3 1 (6.25%) Time Management
3 1 (6.25%) CRM
Programming Languages
1 4 (25.00%) SQL
2 1 (6.25%) T-SQL
2 1 (6.25%) C#
Qualifications
1 2 (12.50%) Microsoft Certification
1 2 (12.50%) MCITP
1 2 (12.50%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 2 (12.50%) SLA
System Software
1 4 (25.00%) Active Directory
2 2 (12.50%) Terminal Server
3 1 (6.25%) VMware Infrastructure
Systems Management
1 1 (6.25%) Backup Exec
1 1 (6.25%) SCOM
Vendors
1 9 (56.25%) Microsoft
2 1 (6.25%) Lotus
2 1 (6.25%) VMware
2 1 (6.25%) Google
2 1 (6.25%) IBM