The table below looks at the statistics for the IT Support role in IT jobs advertised for the Cambridge region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 2 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Sep 2014
Same period 2013 Same period 2012
IT Support
Rank 98 92 118
Rank change year-on-year
-6 +26
Permanent jobs requiring an IT Support 23 20 11
As % of all permanent IT jobs located in Cambridge 1.27% 1.26% 0.57%
As % of the Job Titles category 1.35% 1.34% 0.59%
Number of salaries quoted 23 18 10
Average salary £26,000 £35,000 £25,000
Average salary % change year-on-year
-25.71% +39.99%
90% offered a salary of more than £21,100 £23,200 £20,000
10% offered a salary of more than £31,600 £38,250 £27,150
UK excluding London average salary £25,000 £23,500 £26,000
% change year-on-year
+6.38% -9.61%
IT Support
Cambridgeshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cambridge region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cambridge
Permanent IT job ads with a match in the
Job Titles category
1708 1488 1866
As % of all permanent IT jobs located in Cambridge 94.57% 93.88% 96.19%
Number of salaries quoted 1327 1305 1644
Average salary £40,000 £40,000 £37,500
Average salary % change year-on-year
- +6.66%
90% offered a salary of more than £26,000 £27,500 £27,500
10% offered a salary of more than £55,000 £52,500 £55,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

IT Support
Jobs Demand Trend in Cambridge

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the Cambridge region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in Cambridge

IT Support
Salary Trend in Cambridge

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the Cambridge region.

IT Support Salary Trend in Cambridge

IT Support
Salary Histogram in Cambridge

This chart provides a salary histogram for IT jobs citing IT Support across the Cambridge region over the 3 months to 2 September 2014.

IT Support Salary Histogram in Cambridge

IT Support
Top 30 Related IT Skills in Cambridge

For the 6 months to 2 September 2014, IT jobs across the Cambridge region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 35 (81.40%) Windows
2 20 (46.51%) Microsoft
3 19 (44.19%) Active Directory
4 13 (30.23%) MS Exchange
5 12 (27.91%) MS Office
6 9 (20.93%) Windows 7
7 8 (18.60%) ITIL
8 7 (16.28%) SQL
8 7 (16.28%) Windows XP
8 7 (16.28%) MS Excel
8 7 (16.28%) Office 365
8 7 (16.28%) Degree
8 7 (16.28%) Windows Server 2008
9 6 (13.95%) Citrix
9 6 (13.95%) Microsoft Certification
9 6 (13.95%) HTML
9 6 (13.95%) VMware
10 5 (11.63%) Firewall
10 5 (11.63%) DNS
10 5 (11.63%) SLA
10 5 (11.63%) CSS
10 5 (11.63%) MCITP
11 4 (9.30%) iPhone
11 4 (9.30%) VMware Infrastructure
11 4 (9.30%) Fat Client
11 4 (9.30%) SCCM
11 4 (9.30%) Linux
11 4 (9.30%) SQL Server
11 4 (9.30%) Crystal Reports
11 4 (9.30%) CRM

IT Support
Top Related IT Skills in Cambridge by Category

For the 6 months to 2 September 2014, IT jobs across the Cambridge region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 13 (30.23%) MS Exchange
2 3 (6.98%) IIS
2 3 (6.98%) Exchange Server 2010
3 2 (4.65%) Blackberry Enterprise Server
3 2 (4.65%) ArcGIS
3 2 (4.65%) Exchange Server 5.5
3 2 (4.65%) Exchange Server 2007
4 1 (2.33%) Lync
4 1 (2.33%) SharePoint
Applications
1 12 (27.91%) MS Office
2 7 (16.28%) MS Excel
3 2 (4.65%) MS Visio
Cloud Services
1 7 (16.28%) Office 365
2 2 (4.65%) Amazon AWS
Communications & Networking
1 5 (11.63%) DNS
1 5 (11.63%) Firewall
2 4 (9.30%) LAN
3 3 (6.98%) DHCP
3 3 (6.98%) TCP/IP
4 2 (4.65%) WAN
4 2 (4.65%) Network Security
4 2 (4.65%) SAN
5 1 (2.33%) NAS
5 1 (2.33%) HTTP
Database & Business Intelligence
1 4 (9.30%) SQL Server
1 4 (9.30%) Crystal Reports
2 2 (4.65%) MS Access
2 2 (4.65%) MySQL
3 1 (2.33%) Text Mining
3 1 (2.33%) SQL Server 2005
3 1 (2.33%) Big Data
General
1 3 (6.98%) Telecoms
2 2 (4.65%) Military
2 2 (4.65%) Pharmaceutical
2 2 (4.65%) Electronics
Libraries, Frameworks & Software Standards
1 6 (13.95%) HTML
2 5 (11.63%) CSS
3 2 (4.65%) .NET
Miscellaneous
1 4 (9.30%) Thin Client
1 4 (9.30%) Fat Client
1 4 (9.30%) iPhone
2 2 (4.65%) Computer Science
2 2 (4.65%) Blackberry
2 2 (4.65%) Mathematics
2 2 (4.65%) Chip and PIN
3 1 (2.33%) Physics
3 1 (2.33%) Informatics
3 1 (2.33%) Life Science
Operating Systems
1 35 (81.40%) Windows
2 9 (20.93%) Windows 7
3 7 (16.28%) Windows Server 2008
3 7 (16.28%) Windows XP
4 4 (9.30%) Linux
5 3 (6.98%) Windows 8
6 2 (4.65%) Windows Server 2012
7 1 (2.33%) Red Hat Enterprise Linux
7 1 (2.33%) Windows Server 2003
Processes & Methodologies
1 8 (18.60%) ITIL
2 4 (9.30%) CRM
3 2 (4.65%) Disaster Recovery
3 2 (4.65%) Incident Management
3 2 (4.65%) Root Cause Analysis
3 2 (4.65%) Coaching
4 1 (2.33%) Analytics
4 1 (2.33%) DevOps
4 1 (2.33%) Load Balancing
4 1 (2.33%) Configuration Management
Programming Languages
1 7 (16.28%) SQL
2 3 (6.98%) JavaScript
2 3 (6.98%) Python
3 2 (4.65%) VB.NET
3 2 (4.65%) PHP
4 1 (2.33%) VB
4 1 (2.33%) C#
4 1 (2.33%) Shell Script
4 1 (2.33%) PowerShell
Qualifications
1 7 (16.28%) Degree
2 6 (13.95%) Microsoft Certification
3 5 (11.63%) MCITP
4 2 (4.65%) MCSE
5 1 (2.33%) MCP
5 1 (2.33%) Postgraduate
Quality Assurance & Compliance
1 5 (11.63%) SLA
2 1 (2.33%) HL7
System Software
1 19 (44.19%) Active Directory
2 4 (9.30%) Terminal Server
2 4 (9.30%) VMware Infrastructure
3 3 (6.98%) Hyper-V
4 2 (4.65%) XenApp
4 2 (4.65%) Terminal Services
5 1 (2.33%) XenDesktop
Systems Management
1 4 (9.30%) SCCM
2 1 (2.33%) Puppet
2 1 (2.33%) Ansible
Vendors
1 20 (46.51%) Microsoft
2 6 (13.95%) Citrix
2 6 (13.95%) VMware
3 3 (6.98%) Cisco
4 1 (2.33%) Red Hat
Cambridge, Cambridgeshire
CV Screen Ltd
Salary: £21k - 24k per year + Pension and Career Development
Posted: 3 hours ago
Cambridge, Cambridgeshire
Oscar Associates (UK) Ltd
Salary: £25000 - £45000 per annum + Benefits
Posted: Yesterday
Cambridge, Cambridgeshire
Edgar Cowen
Salary: £35000 - £45000 per annum + Fantastic + prospects
Posted: 4 days ago
Cambridge
Volt
Salary: £18000 - £27000 per annum
Posted: 5 days ago
Cambridge
DP Connect
Salary: £20000 - £23000 per annum + Excellent Benefits
Posted: 15 days ago
Cambridge
DP Connect
Salary: £26000 - £30000 per annum + Excellent Benefits
Posted: 18 days ago