The table below looks at the statistics for the IT Support role in IT jobs advertised for the Cambridgeshire region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 28 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Jul 2015
Same period 2014 Same period 2013
IT Support
Rank 117 111 109
Rank change year-on-year
-6 -2
Permanent jobs requiring an IT Support 15 31 37
As % of all permanent IT jobs located in Cambridgeshire 0.69% 1.27% 1.55%
As % of the Job Titles category 0.73% 1.33% 1.65%
Number of salaries quoted 15 29 34
Average salary £22,500 £26,000 £27,500
Average salary % change year-on-year
-13.46% -5.45%
90% offered a salary of more than £19,000 £20,800 £23,150
10% offered a salary of more than £39,200 £37,800 £37,050
UK excluding London average salary £24,000 £24,500 £24,000
% change year-on-year
-2.04% +2.08%
IT Support
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cambridgeshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cambridgeshire
Permanent IT job ads with a match in the
Job Titles category
2064 2331 2243
As % of all permanent IT jobs located in Cambridgeshire 95.03% 95.14% 94.05%
Number of salaries quoted 1731 1899 1940
Average salary £42,500 £41,000 £40,000
Average salary % change year-on-year
+3.65% +2.50%
90% offered a salary of more than £29,000 £26,000 £27,500
10% offered a salary of more than £57,500 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

IT Support
Jobs Demand Trend in Cambridgeshire

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the Cambridgeshire region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in Cambridgeshire

IT Support
Salary Trend in Cambridgeshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the Cambridgeshire region.

IT Support Salary Trend in Cambridgeshire

IT Support
Salary Histogram in Cambridgeshire

This chart provides a salary histogram for IT jobs citing IT Support across the Cambridgeshire region over the 3 months to 28 July 2015.

IT Support Salary Histogram in Cambridgeshire

IT Support
Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the Cambridgeshire region over the 3 months to 28 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridge -7 8 £24,750 -4.80%
Peterborough -2 2 £20,500 +9.33%
Huntingdon 0 1 £22,500 +12.50%
Chatteris - 1 £18,000 -
IT Support
East of England

IT Support
Top 30 Related IT Skills in Cambridgeshire

For the 6 months to 28 July 2015, IT jobs across the Cambridgeshire region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 22 (75.86%) Windows
2 11 (37.93%) Microsoft
2 11 (37.93%) Active Directory
3 8 (27.59%) MS Excel
3 8 (27.59%) MS Exchange
4 7 (24.14%) Windows 7
5 5 (17.24%) Windows Server 2012
5 5 (17.24%) ITIL
5 5 (17.24%) Linux
5 5 (17.24%) SQL
6 4 (13.79%) MS Office
6 4 (13.79%) ERP
6 4 (13.79%) TCP/IP
6 4 (13.79%) Office 365
7 3 (10.34%) MS PowerPoint
7 3 (10.34%) Windows Server 2008
7 3 (10.34%) Crystal Reports
7 3 (10.34%) SharePoint
7 3 (10.34%) Microsoft Certification
8 2 (6.90%) SLA
8 2 (6.90%) JD Edwards
8 2 (6.90%) Thin Client
8 2 (6.90%) Terminal Server
8 2 (6.90%) Mac OS X
8 2 (6.90%) CMS
8 2 (6.90%) SQL Server
8 2 (6.90%) CRM
8 2 (6.90%) LAN
8 2 (6.90%) VoIP
8 2 (6.90%) WAN

IT Support
Top Related IT Skills in Cambridgeshire by Category

For the 6 months to 28 July 2015, IT jobs across the Cambridgeshire region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (27.59%) MS Exchange
2 3 (10.34%) SharePoint
3 2 (6.90%) CMS
3 2 (6.90%) Exchange Server 2010
3 2 (6.90%) Exchange Server 2007
4 1 (3.45%) Exchange Server 2013
4 1 (3.45%) Exchange Server 2003
4 1 (3.45%) IBM Notes
Applications
1 8 (27.59%) MS Excel
2 4 (13.79%) MS Office
3 3 (10.34%) MS PowerPoint
4 1 (3.45%) AutoCAD
Business Applications
1 1 (3.45%) Dynamics CRM
1 1 (3.45%) Dynamics AX
1 1 (3.45%) ResourceLink
Cloud Services
1 4 (13.79%) Office 365
2 2 (6.90%) Google Apps
Communications & Networking
1 4 (13.79%) TCP/IP
2 2 (6.90%) LAN
2 2 (6.90%) VoIP
2 2 (6.90%) WAN
3 1 (3.45%) VPN
3 1 (3.45%) DNS
3 1 (3.45%) Firewall
3 1 (3.45%) Wireless
3 1 (3.45%) Internet
Database & Business Intelligence
1 3 (10.34%) Crystal Reports
2 2 (6.90%) SQL Server
3 1 (3.45%) Big Data
3 1 (3.45%) OLAP
3 1 (3.45%) MySQL
General
1 1 (3.45%) Front Office
1 1 (3.45%) Back Office
1 1 (3.45%) Telecoms
1 1 (3.45%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 1 (3.45%) .NET
1 1 (3.45%) ASP.NET
1 1 (3.45%) Web Services
Miscellaneous
1 2 (6.90%) Thin Client
1 2 (6.90%) Fat Client
1 2 (6.90%) Analytical Skills
2 1 (3.45%) Management Information System
Operating Systems
1 22 (75.86%) Windows
2 7 (24.14%) Windows 7
3 5 (17.24%) Windows Server 2012
3 5 (17.24%) Linux
4 3 (10.34%) Windows Server 2008
5 2 (6.90%) Mac OS X
5 2 (6.90%) Windows 8
6 1 (3.45%) Windows Vista
6 1 (3.45%) Windows XP
Processes & Methodologies
1 5 (17.24%) ITIL
2 4 (13.79%) ERP
3 2 (6.90%) CRM
4 1 (3.45%) Server Building
4 1 (3.45%) SDLC
4 1 (3.45%) Service Desk Management
4 1 (3.45%) Logistics
4 1 (3.45%) Time Management
4 1 (3.45%) Data Migration
4 1 (3.45%) Resource Management
4 1 (3.45%) Service Management
4 1 (3.45%) Migration
4 1 (3.45%) Project Management
Programming Languages
1 5 (17.24%) SQL
2 1 (3.45%) C#
2 1 (3.45%) T-SQL
Qualifications
1 3 (10.34%) Microsoft Certification
2 2 (6.90%) MCITP
2 2 (6.90%) ITIL Foundation Certificate
3 1 (3.45%) Degree
3 1 (3.45%) MCP
3 1 (3.45%) MCSE
Quality Assurance & Compliance
1 2 (6.90%) SLA
2 1 (3.45%) QA
System Software
1 11 (37.93%) Active Directory
2 2 (6.90%) Terminal Server
3 1 (3.45%) VMware Infrastructure
Systems Management
1 1 (3.45%) SCOM
1 1 (3.45%) Backup Exec
Vendors
1 11 (37.93%) Microsoft
2 2 (6.90%) JD Edwards
2 2 (6.90%) Google
3 1 (3.45%) Northgate
3 1 (3.45%) ProCurve
3 1 (3.45%) HP
3 1 (3.45%) Citrix
3 1 (3.45%) Oracle
3 1 (3.45%) SAP
3 1 (3.45%) VMware
3 1 (3.45%) Apple
3 1 (3.45%) Cisco
3 1 (3.45%) IBM
3 1 (3.45%) Epicor
3 1 (3.45%) Lotus