The first table below looks at the demand for the Service Manager role in IT jobs advertised for the Cambridge region. Included is a guide to the average salaries offered in IT jobs that have cited Service Manager in their job title over the 3 months to 22 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Cambridge region.

Location
3 months to
22 May 2013
Same period 2012 Same period 2011
Services Manager
Rank 106 124 117
Rank change year-on-year
+18 -7
Permanent jobs requiring a Service Manager 13 3 12
As % of all permanent IT jobs located in Cambridge 0.704% 0.147% 0.565%
As % of the Job Titles category 0.739% 0.153% 0.596%
Number of salaries quoted 11 2 11
Average salary £55,000 £50,000 £72,000
Average salary % change year-on-year
+10.00% -30.55%
UK excluding London average salary £47,500 £50,000 £47,500
% change year-on-year
-5.00% +5.26%
All Job Titles
Cambridge
Permanent IT job ads with a match in the
Job Titles category
1758 1964 2013
As % of all permanent IT jobs located in Cambridge 95.23% 96.18% 94.73%
Number of salaries quoted 1561 1666 1834
Average salary £40,000 £40,000 £35,000
Average salary % change year-on-year
- +14.28%
90% offered a salary of more than £30,000 £30,000 £25,000
10% offered a salary of more than £52,500 £50,000 £50,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Service Manager
Cambridgeshire

Service Manager
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Service Manager across the Cambridge region as a proportion of the total demand within the Job Titles category.

Cambridge Service Manager Jobs Demand Trend

Service Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager across the Cambridge region.

Cambridge Service Manager Salary Trend

Service Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Manager across the Cambridge region over the 3 months to 22 May 2013.

Cambridge Service Manager Salary Histogram

Service Manager
Top 30 Related IT Skills

For the 6 months to 22 May 2013, IT jobs across the Cambridge region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title.

1 21 (60.00%) ITIL
2 20 (57.14%) Service Delivery
3 17 (48.57%) SLA
4 12 (34.29%) Finance
5 10 (28.57%) Service Management
6 7 (20.00%) Degree
7 6 (17.14%) Statistical Analysis
8 5 (14.29%) Process Management
8 5 (14.29%) BMC
9 4 (11.43%) Automotive
9 4 (11.43%) Microsoft
9 4 (11.43%) Windows
9 4 (11.43%) MCITP
9 4 (11.43%) Marketing
9 4 (11.43%) SCCM
10 3 (8.571%) Programme Management
10 3 (8.571%) Publishing
10 3 (8.571%) Incident Management
10 3 (8.571%) Retail
10 3 (8.571%) Manufacturing
10 3 (8.571%) Project Management
10 3 (8.571%) SAP
10 3 (8.571%) Analytics
11 2 (5.714%) Oracle Identity Manager
11 2 (5.714%) Continuous Improvement
11 2 (5.714%) Informatica
11 2 (5.714%) Change Management
11 2 (5.714%) Linux
11 2 (5.714%) MCSE
11 2 (5.714%) MS Excel

Service Manager
Top Related IT Skills by Category

For the 6 months to 22 May 2013, IT jobs across the Cambridge region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Development
1 2 (5.714%) Middleware
1 2 (5.714%) JRules
1 2 (5.714%) WebCenter
1 2 (5.714%) Oracle Fusion
1 2 (5.714%) WebSphere
Application Platforms
1 2 (5.714%) SharePoint
1 2 (5.714%) WebLogic
1 2 (5.714%) IIS
1 2 (5.714%) WebSphere MQ
1 2 (5.714%) WebSphere Message Broker
Applications
1 2 (5.714%) MS Excel
Business Applications
1 2 (5.714%) Documaker
Communications & Networking
1 1 (2.857%) Internet
General
1 12 (34.29%) Finance
2 4 (11.43%) Automotive
2 4 (11.43%) Marketing
3 3 (8.571%) Publishing
3 3 (8.571%) Retail
3 3 (8.571%) Manufacturing
4 1 (2.857%) Telecoms
4 1 (2.857%) Advertising
Miscellaneous
1 1 (2.857%) SaaS
1 1 (2.857%) Statistics
1 1 (2.857%) Mobile Computing
Operating Systems
1 4 (11.43%) Windows
2 2 (5.714%) Linux
2 2 (5.714%) Windows Server 2008
Processes & Methodologies
1 21 (60.00%) ITIL
2 20 (57.14%) Service Delivery
3 10 (28.57%) Service Management
4 6 (17.14%) Statistical Analysis
5 5 (14.29%) Process Management
6 3 (8.571%) Programme Management
6 3 (8.571%) Incident Management
6 3 (8.571%) Project Management
6 3 (8.571%) Analytics
7 2 (5.714%) Continuous Improvement
7 2 (5.714%) Change Management
7 2 (5.714%) Stakeholder Management
7 2 (5.714%) Performance Management
7 2 (5.714%) BPMN
7 2 (5.714%) Problem Management
8 1 (2.857%) Capacity Planning
8 1 (2.857%) PRINCE2
8 1 (2.857%) Capacity Management
Qualifications
1 7 (20.00%) Degree
2 4 (11.43%) MCITP
3 2 (5.714%) MCSE
3 2 (5.714%) Microsoft Certification
Quality Assurance & Compliance
1 17 (48.57%) SLA
Systems Management
1 4 (11.43%) SCCM
2 2 (5.714%) Oracle Identity Manager
2 2 (5.714%) Tivoli Identity Manager
2 2 (5.714%) Control-M
Vendors
1 5 (14.29%) BMC
2 4 (11.43%) Microsoft
3 3 (8.571%) SAP
4 2 (5.714%) Informatica
4 2 (5.714%) Oracle
4 2 (5.714%) IBM
Cambridge, Cambridgeshire
The Service Operations Manager will have responsibility for ensuring the availability and performance of infrastructure areas against agreed SLAs across all company divisions: The Service Operations Manager will...
Greythorn
Salary: £60000.00 - £65000.00 per annum
Posted: 20 May 2013
Cambridge, Cambridgeshire
This includes negotiation, implementation and monitoring of service level agreements, planning and management of operational facilities to provide the agreed levels of service, seeking continually and proactively to...
Coal IT Services
Salary: From £55,000 to £60,000 per annum + bonus + shares + benefits + reloca
Posted: 17 May 2013
Cambridge, Cambridgeshire
You will be responsible for the performance and delivery, capacity planning and availability management aspects of the SOC at all levels, liaising with customers and partners to keep...
Coal IT Services
Salary: From £55,000 to £60,000 per annum + bonus + shares + benefits + reloca
Posted: 17 May 2013
Cambridge, East Anglia
This is an unusual role with few direct parallels elsewhere in the Telecoms industry but would be a great oppportunity for someone with service management, account management, pre-...
Fulcrum Telecom
Salary: £35000 - £45000 per annum + good bens
Posted: 26 April 2013