The first table below looks at the demand for the Service Manager role in IT jobs advertised for the Cambridgeshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Manager in their job title over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Cambridgeshire region.

Location
3 months to
17 May 2013
Same period 2012 Same period 2011
Services Manager
Rank 123 134 136
Rank change year-on-year
+11 +2
Permanent jobs requiring a Service Manager 22 10 19
As % of all permanent IT jobs located in Cambridgeshire 0.828% 0.352% 0.627%
As % of the Job Titles category 0.868% 0.367% 0.660%
Number of salaries quoted 20 9 18
Average salary £47,500 £50,000 £65,000
Average salary % change year-on-year
-5.00% -23.07%
90% offered a salary of more than £38,500 £27,500 £42,500
10% offered a salary of more than £65,000 £51,000 £72,000
UK excluding London average salary £47,500 £50,000 £47,500
% change year-on-year
-5.00% +5.26%
All Job Titles
Cambridgeshire
Permanent IT job ads with a match in the
Job Titles category
2534 2728 2880
As % of all permanent IT jobs located in Cambridgeshire 95.41% 96.16% 95.05%
Number of salaries quoted 2259 2299 2561
Average salary £38,000 £38,500 £35,000
Average salary % change year-on-year
-1.29% +10.00%
90% offered a salary of more than £27,500 £27,500 £25,000
10% offered a salary of more than £55,000 £50,000 £50,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Service Manager
East of England

Service Manager
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Service Manager across the Cambridgeshire region as a proportion of the total demand within the Job Titles category.

Cambridgeshire Service Manager Jobs Demand Trend

Service Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager across the Cambridgeshire region.

Cambridgeshire Service Manager Salary Trend

Service Manager
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Manager across the Cambridgeshire region over the 3 months to 17 May 2013.

Cambridgeshire Service Manager Salary Histogram

Service Manager
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Manager within the Cambridgeshire region over the 3 months to 17 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Cambridge +7 12 £55,000 +10.00%
Peterborough -8 5 £47,500 +22.58%
Huntingdon - 4 £47,500 -
Service Manager
East of England

Service Manager
Top 30 Related IT Skills

For the 6 months to 17 May 2013, IT jobs across the Cambridgeshire region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title.

1 29 (60.42%) ITIL
2 24 (50.00%) Service Delivery
3 15 (31.25%) SLA
4 12 (25.00%) Service Management
5 11 (22.92%) Finance
6 9 (18.75%) Microsoft
6 9 (18.75%) Windows
6 9 (18.75%) MCITP
7 7 (14.58%) Microsoft Certification
7 7 (14.58%) Windows Server 2008
8 6 (12.50%) MS Excel
8 6 (12.50%) SharePoint
8 6 (12.50%) Process Management
9 5 (10.42%) BMC
9 5 (10.42%) Publishing
9 5 (10.42%) Statistical Analysis
9 5 (10.42%) Degree
9 5 (10.42%) Continuous Improvement
10 4 (8.333%) Lync
10 4 (8.333%) Exchange Server 2010
10 4 (8.333%) Exchange Server 2007
10 4 (8.333%) SCCM
10 4 (8.333%) Marketing
10 4 (8.333%) NetApp
10 4 (8.333%) Automotive
10 4 (8.333%) MS Exchange
10 4 (8.333%) HP
10 4 (8.333%) Citrix
10 4 (8.333%) PRINCE2
10 4 (8.333%) MS Office

Service Manager
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT jobs across the Cambridgeshire region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Development
1 2 (4.167%) Middleware
1 2 (4.167%) JRules
1 2 (4.167%) WebSphere
1 2 (4.167%) Oracle Fusion
1 2 (4.167%) WebCenter
Application Platforms
1 6 (12.50%) SharePoint
2 4 (8.333%) MS Exchange
2 4 (8.333%) Exchange Server 2007
2 4 (8.333%) Lync
2 4 (8.333%) Exchange Server 2010
3 2 (4.167%) WebSphere Message Broker
3 2 (4.167%) WebSphere MQ
3 2 (4.167%) WebLogic
3 2 (4.167%) IIS
Applications
1 6 (12.50%) MS Excel
2 4 (8.333%) MS Office
Business Applications
1 2 (4.167%) Documaker
General
1 11 (22.92%) Finance
2 5 (10.42%) Publishing
3 4 (8.333%) Automotive
3 4 (8.333%) Marketing
4 3 (6.250%) Manufacturing
4 3 (6.250%) Retail
5 1 (2.083%) Telecoms
Miscellaneous
1 1 (2.083%) Statistics
1 1 (2.083%) SaaS
1 1 (2.083%) Mobile Computing
Operating Systems
1 9 (18.75%) Windows
2 7 (14.58%) Windows Server 2008
3 2 (4.167%) Linux
Processes & Methodologies
1 29 (60.42%) ITIL
2 24 (50.00%) Service Delivery
3 12 (25.00%) Service Management
4 6 (12.50%) Process Management
5 5 (10.42%) Statistical Analysis
5 5 (10.42%) Continuous Improvement
6 4 (8.333%) PRINCE2
7 3 (6.250%) Project Management
7 3 (6.250%) Programme Management
7 3 (6.250%) Time Management
7 3 (6.250%) Analytics
8 2 (4.167%) Problem Management
8 2 (4.167%) Performance Management
8 2 (4.167%) BPMN
8 2 (4.167%) Knowledge Management
8 2 (4.167%) Stakeholder Management
8 2 (4.167%) Configuration Management
9 1 (2.083%) Change Management
9 1 (2.083%) Incident Management
9 1 (2.083%) ITIL V3
Qualifications
1 9 (18.75%) MCITP
2 7 (14.58%) Microsoft Certification
3 5 (10.42%) Degree
4 2 (4.167%) MCSE
5 1 (2.083%) ITIL Certification
Quality Assurance & Compliance
1 15 (31.25%) SLA
2 3 (6.250%) QA
Systems Management
1 4 (8.333%) SCCM
2 2 (4.167%) Oracle Identity Manager
2 2 (4.167%) Tivoli Identity Manager
2 2 (4.167%) Control-M
Vendors
1 9 (18.75%) Microsoft
2 5 (10.42%) BMC
3 4 (8.333%) NetApp
3 4 (8.333%) HP
3 4 (8.333%) Citrix
4 3 (6.250%) SAP
5 2 (4.167%) IBM
5 2 (4.167%) Oracle
5 2 (4.167%) Informatica
Cambridge, Cambridgeshire
This includes negotiation, implementation and monitoring of service level agreements, planning and management of operational facilities to provide the agreed levels of service, seeking continually and proactively to...
Coal IT Services
Salary: From £55,000 to £60,000 per annum + bonus + shares + benefits + reloca
Posted: 17 May 2013
Cambridge, Cambridgeshire
The Service Manager will be responsible for working with the functional technology teams to help ensure that technology delivers business aligned requirements on an on-going basis, to...
JM
Salary: £40000 - £50000 per annum + Benefits + Bonus
Posted: 15 May 2013
Cambridge, Cambridgeshire
You will be responsible for the performance and delivery, capacity planning and availability management aspects of the SOC at all levels, liaising with customers and partners to keep...
Coal IT Services
Salary: From £55,000 to £60,000 per annum + bonus + shares + benefits + reloca
Posted: 17 May 2013
Cambridge, East Anglia
This is an unusual role with few direct parallels elsewhere in the Telecoms industry but would be a great oppportunity for someone with service management, account management, pre-...
Fulcrum Telecom
Salary: £35000 - £45000 per annum + good bens
Posted: 26 April 2013