The table below looks at the statistics for the Service Manager role in IT jobs advertised for the Cambridgeshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Manager in their job title over the 3 months to 31 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Aug 2015
Same period 2014 Same period 2013
Services Manager
Rank 104 109 112
Rank change year-on-year
+5 +3
Permanent jobs requiring a Service Manager 22 27 22
As % of all permanent IT jobs located in Cambridgeshire 1.03% 1.09% 0.98%
As % of the Job Titles category 1.09% 1.15% 1.03%
Number of salaries quoted 12 26 18
Average salary £59,250 £45,000 £36,500
Average salary % change year-on-year
+31.66% +23.28%
90% offered a salary of more than £39,250 £37,000 £34,000
10% offered a salary of more than £85,000 £70,000 £51,500
UK excluding London average salary £47,500 £47,500 £47,500
Service Manager
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cambridgeshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cambridgeshire
Permanent IT job ads with a match in the
Job Titles category
2010 2356 2129
As % of all permanent IT jobs located in Cambridgeshire 94.01% 95.35% 94.62%
Number of salaries quoted 1735 1867 1827
Average salary £43,250 £40,500 £40,000
Average salary % change year-on-year
+6.79% +1.25%
90% offered a salary of more than £27,500 £26,000 £27,500
10% offered a salary of more than £57,500 £57,500 £55,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Service Manager
Jobs Demand Trend in Cambridgeshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Manager in the job title across the Cambridgeshire region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in Cambridgeshire

Service Manager
Salary Trend in Cambridgeshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager across the Cambridgeshire region.

Service Manager Salary Trend in Cambridgeshire

Service Manager
Salary Histogram in Cambridgeshire

This chart provides a salary histogram for IT jobs citing Service Manager across the Cambridgeshire region over the 3 months to 31 August 2015.

Service Manager Salary Histogram in Cambridgeshire

Service Manager
Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Manager within the Cambridgeshire region over the 3 months to 31 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Peterborough +1 13 £85,000 +97.67%
Cambridge +9 3 £37,500 -46.42% 1
Huntingdon - 1 £67,500 -
Service Manager
East of England

Service Manager
Top 30 Related IT Skills in Cambridgeshire

For the 6 months to 31 August 2015, IT jobs across the Cambridgeshire region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title.

1 38 (66.67%) ITIL
2 27 (47.37%) Service Delivery
3 20 (35.09%) Service Management
4 17 (29.82%) SLA
5 14 (24.56%) Incident Management
6 12 (21.05%) PRINCE2
6 12 (21.05%) MS Excel
7 11 (19.30%) Microsoft
7 11 (19.30%) ITIL Certification
8 10 (17.54%) Project Management
9 8 (14.04%) Programme Management
10 7 (12.28%) Banking
10 7 (12.28%) Configuration Management
11 6 (10.53%) Finance
11 6 (10.53%) Remedy
11 6 (10.53%) Change Management
11 6 (10.53%) SMS
11 6 (10.53%) SQL
11 6 (10.53%) Continuous Improvement
11 6 (10.53%) CMDB
11 6 (10.53%) Line Management
12 5 (8.77%) Remedy ITSM
12 5 (8.77%) Degree
12 5 (8.77%) BMC
12 5 (8.77%) Stakeholder Management
12 5 (8.77%) ITSM
13 4 (7.02%) Windows
13 4 (7.02%) Windows XP
13 4 (7.02%) Service Desk Management
13 4 (7.02%) Mentoring

Service Manager
Top Related IT Skills in Cambridgeshire by Category

For the 6 months to 31 August 2015, IT jobs across the Cambridgeshire region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (3.51%) SharePoint
Applications
1 12 (21.05%) MS Excel
2 2 (3.51%) MS PowerPoint
2 2 (3.51%) MS Office
Business Applications
1 5 (8.77%) Remedy ITSM
Communications & Networking
1 6 (10.53%) SMS
2 1 (1.75%) VoIP
2 1 (1.75%) WAN
2 1 (1.75%) LAN
General
1 7 (12.28%) Banking
2 6 (10.53%) Finance
3 3 (5.26%) Publishing
4 1 (1.75%) Telecoms
4 1 (1.75%) Dutch Language
4 1 (1.75%) French Language
4 1 (1.75%) German Language
Miscellaneous
1 6 (10.53%) CMDB
2 3 (5.26%) Data Centre
3 2 (3.51%) Statistics
3 2 (3.51%) Analytical Skills
4 1 (1.75%) Management Information System
4 1 (1.75%) Economics
Operating Systems
1 4 (7.02%) Windows
1 4 (7.02%) Windows XP
Processes & Methodologies
1 38 (66.67%) ITIL
2 27 (47.37%) Service Delivery
3 20 (35.09%) Service Management
4 14 (24.56%) Incident Management
5 12 (21.05%) PRINCE2
6 10 (17.54%) Project Management
7 8 (14.04%) Programme Management
8 7 (12.28%) Configuration Management
9 6 (10.53%) Change Management
9 6 (10.53%) Continuous Improvement
9 6 (10.53%) Line Management
10 5 (8.77%) ITSM
10 5 (8.77%) Stakeholder Management
11 4 (7.02%) Mentoring
11 4 (7.02%) Service Desk Management
12 3 (5.26%) Problem Management
12 3 (5.26%) Matrix Management
13 2 (3.51%) Release Management
13 2 (3.51%) Customer Engagement
13 2 (3.51%) Stakeholder Engagement
Programming Languages
1 6 (10.53%) SQL
Qualifications
1 11 (19.30%) ITIL Certification
2 5 (8.77%) Degree
3 1 (1.75%) PRINCE2 Certification
Quality Assurance & Compliance
1 17 (29.82%) SLA
2 1 (1.75%) COBIT
2 1 (1.75%) ISO/IEC 20000
System Software
1 1 (1.75%) Active Directory
Vendors
1 11 (19.30%) Microsoft
2 6 (10.53%) Remedy
3 5 (8.77%) BMC
4 1 (1.75%) ServiceNow
4 1 (1.75%) Citrix