The first table below looks at the demand for the Help Desk Support role in IT jobs advertised for the Cambridgeshire region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support in their job title over the 3 months to 24 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Cambridgeshire region.

Location
3 months to
24 Jul 2014
Same period 2013 Same period 2012
Help Desk Support
Rank 135 140 131
Rank change year-on-year
+5 -9
Permanent jobs requiring a Help Desk Support 4 4 15
As % of all permanent IT jobs located in Cambridgeshire 0.16% 0.17% 0.55%
As % of the Job Titles category 0.17% 0.18% 0.57%
Number of salaries quoted 3 4 15
Average salary £21,500 £18,000 £19,000
Average salary % change year-on-year
+19.44% -5.26%
90% offered a salary of more than £20,300 £16,600 £18,500
10% offered a salary of more than £26,300 £20,450 £21,600
UK excluding London average salary £23,000 £20,500 £21,250
% change year-on-year
+12.19% -3.52%
Job Titles Category
Cambridgeshire
Permanent IT job ads with a match in the
Job Titles category
2330 2231 2634
As % of all permanent IT jobs located in Cambridgeshire 95.10% 93.54% 96.70%
Number of salaries quoted 1898 1930 2295
Average salary £41,000 £40,000 £40,000
Average salary % change year-on-year
+2.50% -
90% offered a salary of more than £26,000 £27,500 £27,500
10% offered a salary of more than £55,000 £52,500 £55,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Help Desk Support
East of England

Help Desk Support
Jobs Demand Trend in Cambridgeshire

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support in the job title across the Cambridgeshire region as a proportion of the total demand within the Job Titles category.

Help Desk Support Jobs Demand Trend in Cambridgeshire

Help Desk Support
Salary Trend in Cambridgeshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the Cambridgeshire region.

Help Desk Support Salary Trend in Cambridgeshire

Help Desk Support
Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Support within the Cambridgeshire region over the 3 months to 24 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridge -7 4 £21,500 -
Help Desk Support
East of England

Help Desk Support
Top 23 Related IT Skills in Cambridgeshire

For the 6 months to 24 July 2014, IT jobs across the Cambridgeshire region that cited Help Desk Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title.

1 11 (84.62%) Windows
1 11 (84.62%) Microsoft
2 7 (53.85%) MS Excel
3 5 (38.46%) MS Office
4 4 (30.77%) SAP
4 4 (30.77%) Windows 2000
4 4 (30.77%) Java
4 4 (30.77%) JavaScript
4 4 (30.77%) Oracle
4 4 (30.77%) SQL Server
4 4 (30.77%) Citrix
4 4 (30.77%) Windows Server 2003
4 4 (30.77%) Windows 7
5 3 (23.08%) Active Directory
5 3 (23.08%) ITIL
6 2 (15.38%) Red Hat
6 2 (15.38%) Terminal Services
6 2 (15.38%) Legal
7 1 (7.69%) Wireless
7 1 (7.69%) Blackberry
7 1 (7.69%) Blackberry Enterprise Server
7 1 (7.69%) TCP/IP
7 1 (7.69%) DNS

Help Desk Support
Top Related IT Skills in Cambridgeshire by Category

For the 6 months to 24 July 2014, IT jobs across the Cambridgeshire region that cited Help Desk Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (7.69%) Blackberry Enterprise Server
Applications
1 7 (53.85%) MS Excel
2 5 (38.46%) MS Office
Communications & Networking
1 1 (7.69%) Wireless
1 1 (7.69%) TCP/IP
1 1 (7.69%) DNS
Database & Business Intelligence
1 4 (30.77%) SQL Server
General
1 2 (15.38%) Legal
Miscellaneous
1 1 (7.69%) Blackberry
Operating Systems
1 11 (84.62%) Windows
2 4 (30.77%) Windows 2000
2 4 (30.77%) Windows Server 2003
2 4 (30.77%) Windows 7
Processes & Methodologies
1 3 (23.08%) ITIL
Programming Languages
1 4 (30.77%) Java
1 4 (30.77%) JavaScript
System Software
1 3 (23.08%) Active Directory
2 2 (15.38%) Terminal Services
Vendors
1 11 (84.62%) Microsoft
2 4 (30.77%) SAP
2 4 (30.77%) Oracle
2 4 (30.77%) Citrix
3 2 (15.38%) Red Hat