The table below looks at the statistics for the Help Desk Support role in IT jobs advertised for the Cambridgeshire region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support in their job title over the 3 months to 28 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 May 2015
Same period 2014 Same period 2013
Help Desk Support
Rank 126 138 146
Rank change year-on-year
+12 +8
Permanent jobs requiring a Help Desk Support 8 6 6
As % of all permanent IT jobs located in Cambridgeshire 0.38% 0.24% 0.23%
As % of the Job Titles category 0.39% 0.25% 0.24%
Number of salaries quoted 7 6 6
Average salary £22,500 £22,000 £20,750
Average salary % change year-on-year
+2.27% +6.02%
90% offered a salary of more than £20,250 £20,000 £18,500
10% offered a salary of more than £23,000 £24,500 £22,500
UK excluding London average salary £22,000 £22,000 £21,500
% change year-on-year
- +2.32%
Help Desk Support
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cambridgeshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cambridgeshire
Permanent IT job ads with a match in the
Job Titles category
2041 2396 2449
As % of all permanent IT jobs located in Cambridgeshire 96.23% 94.89% 95.11%
Number of salaries quoted 1693 2001 2185
Average salary £45,000 £40,000 £38,500
Average salary % change year-on-year
+12.50% +3.89%
90% offered a salary of more than £27,500 £26,644 £27,500
10% offered a salary of more than £57,500 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Help Desk Support
Jobs Demand Trend in Cambridgeshire

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support in the job title across the Cambridgeshire region as a proportion of the total demand within the Job Titles category.

Help Desk Support Jobs Demand Trend in Cambridgeshire

Help Desk Support
Salary Trend in Cambridgeshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the Cambridgeshire region.

Help Desk Support Salary Trend in Cambridgeshire

Help Desk Support
Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Support within the Cambridgeshire region over the 3 months to 28 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridge +19 6 £22,500 +12.50%
Peterborough - 2 £20,250 - 1
Help Desk Support
East of England

Help Desk Support
Top 30 Related IT Skills in Cambridgeshire

For the 6 months to 28 May 2015, IT jobs across the Cambridgeshire region that cited Help Desk Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title.

1 20 (86.96%) Microsoft
2 17 (73.91%) Active Directory
3 15 (65.22%) MS Exchange
4 13 (56.52%) Windows
5 11 (47.83%) MS Excel
6 8 (34.78%) Windows Server 2008
6 8 (34.78%) LAN
6 8 (34.78%) WAN
7 6 (26.09%) TCP/IP
8 5 (21.74%) Windows 7
9 4 (17.39%) Windows Server 2012
9 4 (17.39%) VPN
9 4 (17.39%) Windows Server 2003
9 4 (17.39%) Wireless
10 3 (13.04%) Exchange Server 2007
10 3 (13.04%) Analytical Skills
11 2 (8.70%) MS Office
11 2 (8.70%) VMware
11 2 (8.70%) Firewall
12 1 (4.35%) Wi-Fi
12 1 (4.35%) Service Delivery
12 1 (4.35%) Law
12 1 (4.35%) Legal
12 1 (4.35%) Migration
12 1 (4.35%) ITIL
12 1 (4.35%) MCP
12 1 (4.35%) Linux
12 1 (4.35%) Configuration Management
12 1 (4.35%) HP
12 1 (4.35%) Dell

Help Desk Support
Top Related IT Skills in Cambridgeshire by Category

For the 6 months to 28 May 2015, IT jobs across the Cambridgeshire region that cited Help Desk Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 15 (65.22%) MS Exchange
2 3 (13.04%) Exchange Server 2007
Applications
1 11 (47.83%) MS Excel
2 2 (8.70%) MS Office
Cloud Services
1 1 (4.35%) IaaS
1 1 (4.35%) SaaS
1 1 (4.35%) PaaS
1 1 (4.35%) Office 365
Communications & Networking
1 8 (34.78%) LAN
1 8 (34.78%) WAN
2 6 (26.09%) TCP/IP
3 4 (17.39%) VPN
3 4 (17.39%) Wireless
4 2 (8.70%) Firewall
5 1 (4.35%) Wi-Fi
General
1 1 (4.35%) Law
1 1 (4.35%) Legal
Miscellaneous
1 3 (13.04%) Analytical Skills
Operating Systems
1 13 (56.52%) Windows
2 8 (34.78%) Windows Server 2008
3 5 (21.74%) Windows 7
4 4 (17.39%) Windows Server 2012
4 4 (17.39%) Windows Server 2003
5 1 (4.35%) Linux
5 1 (4.35%) Windows Phone
5 1 (4.35%) Android
5 1 (4.35%) Apple iOS
5 1 (4.35%) Windows 8
Processes & Methodologies
1 1 (4.35%) Service Delivery
1 1 (4.35%) Migration
1 1 (4.35%) ITIL
1 1 (4.35%) Configuration Management
1 1 (4.35%) Line Management
1 1 (4.35%) Agile Software Development
1 1 (4.35%) Asset Management
1 1 (4.35%) Document Management
1 1 (4.35%) Open Source
Qualifications
1 1 (4.35%) MCP
System Software
1 17 (73.91%) Active Directory
2 1 (4.35%) Hyper-V
2 1 (4.35%) VMware Infrastructure
Systems Management
1 1 (4.35%) SCCM
Vendors
1 20 (86.96%) Microsoft
2 2 (8.70%) VMware
3 1 (4.35%) HP
3 1 (4.35%) Dell
3 1 (4.35%) Citrix
3 1 (4.35%) Apple
3 1 (4.35%) Red Gate
Peterborough, Cambridgeshire
Online Resourcing
Salary: Up to £27,000 per annum dependent on skills and experience + benefits
Posted: 4 hours ago