Permanent IT Jobs Contract IT Jobs

The table below looks at the demand for the Helpdesk Support role in IT jobs within the Cambridgeshire region compared to all other Job Titles we currently track. Included is a guide to the average salaries offered in IT jobs that have cited Helpdesk Support in their job title over the 3 months to 8 January 2009 with a comparison to the same period last year.

 Help Desk Support
Location
3 months to
8 Jan 2009
Same period last year
Rank113123
Rank change on same period last yearUp+10
Matching permanent IT job ads1534
As % of all UK permanent IT job ads sampled0.013 %0.017 %
As % of the category below0.613 %0.886 %
Salaries quoted1434
Average minimum salary£24,643£20,706
Average salary£25,179£22,838
% change on same period last year+10.24 %
Average maximum salary£25,714£24,971
UK excluding London average salary£20,621£20,630
% change on same period last year-0.04 %
Cambridgeshire IT Job Market, Job TitlesJob Titles
Cambridgeshire
Matching permanent IT job ads24473836
As % of all UK permanent IT job ads sampled2.115 %1.958 %
Salaries quoted20843210
Average minimum salary£33,959£32,825
Average salary£37,439£36,320
% change on same period last year+3.08 %
Average maximum salary£40,918£39,814
UK excluding London average salary£38,488£39,022
% change on same period last year-1.36 %
Helpdesk Support East of EnglandHelpdesk Support
East of England

Helpdesk Support
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing Helpdesk Support across the Cambridgeshire region as a proportion of the total demand within the Job Titles category.

Cambridgeshire Helpdesk Support Demand Trend

Helpdesk Support
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Helpdesk Support across the Cambridgeshire region.

Cambridgeshire Helpdesk Support Salary Trend

Helpdesk Support
Salary Histogram

The chart provides a salary histogram for IT jobs citing Helpdesk Support across the Cambridgeshire region over the 3 months to 8 January 2009.

Cambridgeshire Helpdesk Support Salary Histogram

Helpdesk Support
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Helpdesk Support within the Cambridgeshire region over the 3 months to 8 January 2009. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

LocationRank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
PeterboroughUp+195£35,000+89.83 %
CambridgeUp+144£22,125-19.25 %
St NeotsNew entry-2£19,000-
ElyNew entry-1£17,000-
Helpdesk Support East of EnglandHelpdesk Support
East of England

Helpdesk Support
Top 30 Related IT Skills

For the 6 months to 8 January 2009, IT jobs across the Cambridgeshire region that cited Helpdesk Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Helpdesk Support in their job title.

115 (45.45 %)Windows
210 (30.30 %)MS Excel
210 (30.30 %)Active Directory
39 (27.27 %)MS Office
48 (24.24 %)LAN
48 (24.24 %)WAN
48 (24.24 %)Finance
57 (21.21 %)Windows Server 2003
66 (18.18 %)Microsoft
66 (18.18 %)Windows XP
66 (18.18 %)Pensions
75 (15.15 %)MCSE
75 (15.15 %)Microsoft Certification
84 (12.12 %)Cisco
84 (12.12 %)CMDB
84 (12.12 %)iSeries
84 (12.12 %)Configuration Management
93 (9.091 %)Windows Vista
93 (9.091 %)VPN
93 (9.091 %)SQL
93 (9.091 %)Windows 2000
102 (6.061 %)Oracle
102 (6.061 %)HND
102 (6.061 %)UNIX
102 (6.061 %)MCSA
102 (6.061 %)Music
102 (6.061 %)Music Industry
102 (6.061 %)Multimedia
111 (3.030 %)Education
111 (3.030 %)Service Delivery

Helpdesk Support
Top Related IT Skills by Category

For the 6 months to 8 January 2009, IT jobs across the Cambridgeshire region that cited Helpdesk Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Helpdesk Support in their job title. Up to 20 skills are shown per category.

Cambridgeshire IT Job Market, ApplicationsApplications
110 (30.30 %)MS Excel
29 (27.27 %)MS Office
Cambridgeshire IT Job Market, Communications & NetworkingCommunications & Networking
18 (24.24 %)LAN
18 (24.24 %)WAN
23 (9.091 %)VPN
31 (3.030 %)DNS
31 (3.030 %)Wireless
31 (3.030 %)Network Security
31 (3.030 %)TCP/IP
31 (3.030 %)VoIP
Cambridgeshire IT Job Market, Database & Business IntelligenceDatabase & Business Intelligence
11 (3.030 %)Crystal Reports
Cambridgeshire IT Job Market, GeneralGeneral
18 (24.24 %)Finance
26 (18.18 %)Pensions
32 (6.061 %)Music
32 (6.061 %)Music Industry
32 (6.061 %)Multimedia
41 (3.030 %)Insurance
41 (3.030 %)Education
41 (3.030 %)Electronics
Cambridgeshire IT Job Market, MiscellaneousMiscellaneous
14 (12.12 %)CMDB
14 (12.12 %)iSeries
Cambridgeshire IT Job Market, Operating SystemsOperating Systems
115 (45.45 %)Windows
27 (21.21 %)Windows Server 2003
36 (18.18 %)Windows XP
43 (9.091 %)Windows Vista
43 (9.091 %)Windows 2000
52 (6.061 %)UNIX
61 (3.030 %)Linux
Cambridgeshire IT Job Market, Processes & MethodologiesProcesses & Methodologies
14 (12.12 %)Configuration Management
21 (3.030 %)Service Delivery
21 (3.030 %)Incident Management
21 (3.030 %)ERP
Cambridgeshire IT Job Market, Programming LanguagesProgramming Languages
13 (9.091 %)SQL
Cambridgeshire IT Job Market, QualificationsQualifications
15 (15.15 %)MCSE
15 (15.15 %)Microsoft Certification
22 (6.061 %)MCSA
22 (6.061 %)HND
31 (3.030 %)NVQ Level 3
Cambridgeshire IT Job Market, System SoftwareSystem Software
110 (30.30 %)Active Directory
Cambridgeshire IT Job Market, VendorsVendors
16 (18.18 %)Microsoft
24 (12.12 %)Cisco
32 (6.061 %)Oracle
41 (3.030 %)CheckPoint
41 (3.030 %)Remedy