The first table below looks at the demand for the Help Desk Support role in IT jobs advertised for the Cambridgeshire region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support in their job title over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Cambridgeshire region.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
Help Desk Support
Rank 133 136 135
Rank change year-on-year
+3 -1
Permanent jobs requiring a Help Desk Support 6 15 10
As % of all permanent IT jobs located in Cambridgeshire 0.234% 0.522% 0.334%
As % of the Job Titles category 0.245% 0.542% 0.350%
Number of salaries quoted 6 15 10
Average salary £20,750 £19,000 £24,000
Average salary % change year-on-year
+9.21% -20.83%
90% offered a salary of more than £18,500 £18,200 £17,000
10% offered a salary of more than £22,500 £26,800 £25,000
UK excluding London average salary £21,500 £20,000 £20,000
% change year-on-year
+7.50% -
All Job Titles
Cambridgeshire
Permanent IT job ads with a match in the
Job Titles category
2446 2767 2856
As % of all permanent IT jobs located in Cambridgeshire 95.25% 96.21% 95.33%
Number of salaries quoted 2185 2346 2538
Average salary £38,500 £39,000 £35,000
Average salary % change year-on-year
-1.28% +11.42%
90% offered a salary of more than £27,500 £27,500 £25,000
10% offered a salary of more than £55,000 £47,500 £50,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Help Desk Support
East of England

Help Desk Support
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support across the Cambridgeshire region as a proportion of the total demand within the Job Titles category.

Cambridgeshire Help Desk Support Jobs Demand Trend

Help Desk Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the Cambridgeshire region.

Cambridgeshire Help Desk Support Salary Trend

Help Desk Support
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Support within the Cambridgeshire region over the 3 months to 24 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Cambridge +2 4 £22,500 -7.21%
Peterborough -9 1 £18,000 -4.00%
Help Desk Support
East of England

Help Desk Support
Top 28 Related IT Skills

For the 6 months to 24 May 2013, IT jobs across the Cambridgeshire region that cited Help Desk Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title.

1 6 (66.67%) Windows
2 4 (44.44%) Citrix
3 3 (33.33%) Apple
3 3 (33.33%) SQL Server
3 3 (33.33%) Wireless
3 3 (33.33%) SC Cleared
3 3 (33.33%) Security Cleared
3 3 (33.33%) SQL Server 2008
4 2 (22.22%) CentOS
4 2 (22.22%) Red Hat Enterprise Linux
4 2 (22.22%) MS Office
4 2 (22.22%) Linux
4 2 (22.22%) Windows XP
4 2 (22.22%) Active Directory
4 2 (22.22%) Red Hat
5 1 (11.11%) Blackberry Enterprise Server
5 1 (11.11%) HP
5 1 (11.11%) Ethernet
5 1 (11.11%) Microsoft
5 1 (11.11%) MS Excel
5 1 (11.11%) VMware
5 1 (11.11%) ProCurve
5 1 (11.11%) PowerShell
5 1 (11.11%) Windows 7
5 1 (11.11%) Bash shell
5 1 (11.11%) Ubuntu
5 1 (11.11%) Mobile Device Management
5 1 (11.11%) Perl

Help Desk Support
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT jobs across the Cambridgeshire region that cited Help Desk Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (11.11%) Blackberry Enterprise Server
Applications
1 2 (22.22%) MS Office
2 1 (11.11%) MS Excel
Communications & Networking
1 3 (33.33%) Wireless
2 1 (11.11%) Ethernet
Database & Business Intelligence
1 3 (33.33%) SQL Server
1 3 (33.33%) SQL Server 2008
Operating Systems
1 6 (66.67%) Windows
2 2 (22.22%) CentOS
2 2 (22.22%) Red Hat Enterprise Linux
2 2 (22.22%) Linux
2 2 (22.22%) Windows XP
3 1 (11.11%) Windows 7
3 1 (11.11%) Ubuntu
Processes & Methodologies
1 1 (11.11%) Mobile Device Management
Programming Languages
1 1 (11.11%) PowerShell
1 1 (11.11%) Bash shell
1 1 (11.11%) Perl
Qualifications
1 3 (33.33%) SC Cleared
1 3 (33.33%) Security Cleared
System Software
1 2 (22.22%) Active Directory
Vendors
1 4 (44.44%) Citrix
2 3 (33.33%) Apple
3 2 (22.22%) Red Hat
4 1 (11.11%) HP
4 1 (11.11%) Microsoft
4 1 (11.11%) VMware
4 1 (11.11%) ProCurve