The table below looks at the statistics for the Help Desk Support role in IT jobs advertised for the Cambridgeshire region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support in their job title over the 3 months to 27 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Jan 2015
Same period 2014 Same period 2013
Help Desk Support
Rank 112 114 143
Rank change year-on-year
+2 +29
Permanent jobs requiring a Help Desk Support 14 17 6
As % of all permanent IT jobs located in Cambridgeshire 0.62% 0.81% 0.22%
As % of the Job Titles category 0.65% 0.84% 0.24%
Number of salaries quoted 14 16 6
Average salary £21,250 £23,250 £30,000
Average salary % change year-on-year
-8.60% -22.50%
UK excluding London average salary £21,500 £22,000 £20,500
% change year-on-year
-2.27% +7.31%
Help Desk Support
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cambridgeshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cambridgeshire
Permanent IT job ads with a match in the
Job Titles category
2155 2015 2524
As % of all permanent IT jobs located in Cambridgeshire 95.10% 96.23% 94.53%
Number of salaries quoted 1741 1668 2189
Average salary £41,000 £40,000 £37,500
Average salary % change year-on-year
+2.50% +6.66%
90% offered a salary of more than £25,000 £26,000 £25,500
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Help Desk Support
Jobs Demand Trend in Cambridgeshire

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support in the job title across the Cambridgeshire region as a proportion of the total demand within the Job Titles category.

Help Desk Support Jobs Demand Trend in Cambridgeshire

Help Desk Support
Salary Trend in Cambridgeshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the Cambridgeshire region.

Help Desk Support Salary Trend in Cambridgeshire

Help Desk Support
Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Support within the Cambridgeshire region over the 3 months to 27 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridge +3 10 £20,000 -4.76% 1
Peterborough - 2 £26,000 -
Help Desk Support
East of England

Help Desk Support
Top 30 Related IT Skills in Cambridgeshire

For the 6 months to 27 January 2015, IT jobs across the Cambridgeshire region that cited Help Desk Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title.

1 20 (90.91%) Microsoft
2 17 (77.27%) MS Excel
3 12 (54.55%) MS Exchange
3 12 (54.55%) Windows
4 10 (45.45%) Active Directory
5 6 (27.27%) SAP
5 6 (27.27%) Java
5 6 (27.27%) JavaScript
5 6 (27.27%) Oracle
5 6 (27.27%) SQL Server
5 6 (27.27%) Windows 2000
5 6 (27.27%) Windows Server 2003
6 3 (13.64%) Analytical Skills
7 2 (9.09%) TCP/IP
7 2 (9.09%) Firewall
8 1 (4.55%) Wi-Fi
8 1 (4.55%) Law
8 1 (4.55%) Legal
8 1 (4.55%) Migration
8 1 (4.55%) VMware
8 1 (4.55%) Agile Software Development
8 1 (4.55%) Asset Management
8 1 (4.55%) Service Delivery
8 1 (4.55%) MS Office
8 1 (4.55%) ITIL
8 1 (4.55%) Linux
8 1 (4.55%) HP
8 1 (4.55%) Dell
8 1 (4.55%) Citrix
8 1 (4.55%) Apple

Help Desk Support
Top Related IT Skills in Cambridgeshire by Category

For the 6 months to 27 January 2015, IT jobs across the Cambridgeshire region that cited Help Desk Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 12 (54.55%) MS Exchange
Applications
1 17 (77.27%) MS Excel
2 1 (4.55%) MS Office
Cloud Services
1 1 (4.55%) SaaS
1 1 (4.55%) PaaS
1 1 (4.55%) IaaS
Communications & Networking
1 2 (9.09%) TCP/IP
1 2 (9.09%) Firewall
2 1 (4.55%) Wi-Fi
2 1 (4.55%) LAN
2 1 (4.55%) WAN
Database & Business Intelligence
1 6 (27.27%) SQL Server
General
1 1 (4.55%) Law
1 1 (4.55%) Legal
Miscellaneous
1 3 (13.64%) Analytical Skills
2 1 (4.55%) Open Source
Operating Systems
1 12 (54.55%) Windows
2 6 (27.27%) Windows 2000
2 6 (27.27%) Windows Server 2003
3 1 (4.55%) Android
3 1 (4.55%) Windows Server 2008
3 1 (4.55%) Windows 7
3 1 (4.55%) Apple iOS
3 1 (4.55%) Windows 8
3 1 (4.55%) Windows Server 2012
3 1 (4.55%) Windows Phone
3 1 (4.55%) Linux
Processes & Methodologies
1 1 (4.55%) ITIL
1 1 (4.55%) Service Delivery
1 1 (4.55%) Migration
1 1 (4.55%) Agile Software Development
1 1 (4.55%) Asset Management
1 1 (4.55%) Document Management
1 1 (4.55%) Line Management
Programming Languages
1 6 (27.27%) Java
1 6 (27.27%) JavaScript
System Software
1 10 (45.45%) Active Directory
2 1 (4.55%) VMware Infrastructure
2 1 (4.55%) Hyper-V
Systems Management
1 1 (4.55%) SCCM
Vendors
1 20 (90.91%) Microsoft
2 6 (27.27%) Oracle
2 6 (27.27%) SAP
3 1 (4.55%) HP
3 1 (4.55%) Dell
3 1 (4.55%) Citrix
3 1 (4.55%) Apple
3 1 (4.55%) VMware
3 1 (4.55%) Red Gate
Cambridge, Cambridgeshire
Oscar Associates (UK) Ltd
Salary: £18000 - £22000 per annum + Benefits
Posted: 6 days ago