Cambridgeshire Helpdesk Support Jobs

The table below looks at the demand for the Helpdesk Support role in IT jobs within the Cambridgeshire region compared to all other Job Titles we currently track. Included is a guide to the average salaries offered in IT jobs that have cited Helpdesk Support in their job title over the 3 months to 8 January 2009 with a comparison to the same period last year.

Help Desk Support
Location Abingdon Aldershot Aylesbury Banbury Barking Barnet Bath Bedford Bedfordshire Berkshire Birmingham Blackburn Bolton Bradford Braintree Brighton Bristol Bromley Bromsgrove Buckinghamshire Burton-upon-Trent Camberley Cambridge Cambridgeshire Cheadle Cheltenham Cheshire Chester Chesterfield Chigwell City of London Coventry Crawley Crewe Croydon Cwmbran Dagenham Derby Derbyshire Devon Docklands, London Dorking Dorset Dunstable Durham East Midlands East of England East Sussex Edinburgh Egham Ely England Epsom Essex Exeter Farnham Feltham Gatwick Glasgow Gloucestershire Guildford Hampshire Harpenden Harrogate Hartlepool Hastings Haywards Heath Hereford Herefordshire Hertfordshire High Wycombe Hoddesdon Ilford Kent Lancashire Leeds Leicester Leicestershire Lincoln Lincolnshire Liverpool Livingston London Loughborough Luton Maidenhead Manchester Melton Mowbray Merseyside Middlesex Milton Keynes Newbury Newcastle North East North Wales North West North Yorkshire Northampton Northamptonshire Nottingham Nottinghamshire Orpington Oxfordshire Peterborough Poole Portsmouth Potters Bar Preston Reading Redhill Reigate Rochester Romford Scotland Sevenoaks Shropshire Slough Somerset South East South Wales South West St Neots Stafford Staffordshire Staines Stockport Stratford-upon-Avon Surrey Swindon Taunton Teddington Telford Tonbridge Torfaen Trowbridge Tyne and Wear UK Uxbridge Wales Wallingford Warrington Warwick Warwickshire Watford West Lothian West Midlands West Sussex West Yorkshire Wigan Wiltshire Wimbledon Winchester Woking Wokingham Worcestershire Wrexham Yeovil York Yorkshire	3 months to 8 Jan 2009	Same period last year
Rank	113	123
Rank change on same period last year	+10
Matching permanent IT job ads	15	34
As % of all UK permanent IT job ads sampled	0.013 %	0.017 %
As % of the category below	0.613 %	0.886 %
Salaries quoted	14	34
Average minimum salary	£24,643	£20,706
Average salary	£25,179	£22,838
% change on same period last year	+10.24 %
Average maximum salary	£25,714	£24,971
UK excluding London average salary	£20,621	£20,630
% change on same period last year	-0.04 %
Job Titles Cambridgeshire
Matching permanent IT job ads	2447	3836
As % of all UK permanent IT job ads sampled	2.115 %	1.958 %
Salaries quoted	2084	3210
Average minimum salary	£33,959	£32,825
Average salary	£37,439	£36,320
% change on same period last year	+3.08 %
Average maximum salary	£40,918	£39,814
UK excluding London average salary	£38,488	£39,022
% change on same period last year	-1.36 %
Helpdesk Support East of England

Helpdesk Support
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing Helpdesk Support across the Cambridgeshire region as a proportion of the total demand within the Job Titles category.

Helpdesk Support
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Helpdesk Support across the Cambridgeshire region.

Helpdesk Support
Salary Histogram

The chart provides a salary histogram for IT jobs citing Helpdesk Support across the Cambridgeshire region over the 3 months to 8 January 2009.

Helpdesk Support
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Helpdesk Support within the Cambridgeshire region over the 3 months to 8 January 2009. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location	Rank Change on Same Period Last Year	Matching Permanent IT Job Ads	Average Salary Last 3 Months	Average Salary % Change on Same Period Last Year
Peterborough	+19	5	£35,000	+89.83 %
Cambridge	+14	4	£22,125	-19.25 %
St Neots	-	2	£19,000	-
Ely	-	1	£17,000	-

Helpdesk Support East of England

Helpdesk Support
Top 30 Related IT Skills

For the 6 months to 8 January 2009, IT jobs across the Cambridgeshire region that cited Helpdesk Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Helpdesk Support in their job title.

1 15 (45.45 %) Windows 2 10 (30.30 %) MS Excel 2 10 (30.30 %) Active Directory 3 9 (27.27 %) MS Office 4 8 (24.24 %) LAN 4 8 (24.24 %) WAN 4 8 (24.24 %) Finance 5 7 (21.21 %) Windows Server 2003 6 6 (18.18 %) Microsoft 6 6 (18.18 %) Windows XP 6 6 (18.18 %) Pensions 7 5 (15.15 %) MCSE 7 5 (15.15 %) Microsoft Certification 8 4 (12.12 %) Cisco 8 4 (12.12 %) CMDB

8 4 (12.12 %) iSeries 8 4 (12.12 %) Configuration Management 9 3 (9.091 %) Windows Vista 9 3 (9.091 %) VPN 9 3 (9.091 %) SQL 9 3 (9.091 %) Windows 2000 10 2 (6.061 %) Oracle 10 2 (6.061 %) HND 10 2 (6.061 %) UNIX 10 2 (6.061 %) MCSA 10 2 (6.061 %) Music 10 2 (6.061 %) Music Industry 10 2 (6.061 %) Multimedia 11 1 (3.030 %) Education 11 1 (3.030 %) Service Delivery

Helpdesk Support
Top Related IT Skills by Category

For the 6 months to 8 January 2009, IT jobs across the Cambridgeshire region that cited Helpdesk Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Helpdesk Support in their job title. Up to 20 skills are shown per category.

Applications 1 10 (30.30 %) MS Excel 2 9 (27.27 %) MS Office	Communications & Networking 1 8 (24.24 %) LAN 1 8 (24.24 %) WAN 2 3 (9.091 %) VPN 3 1 (3.030 %) DNS 3 1 (3.030 %) Wireless 3 1 (3.030 %) Network Security 3 1 (3.030 %) TCP/IP 3 1 (3.030 %) VoIP
Database & Business Intelligence 1 1 (3.030 %) Crystal Reports	General 1 8 (24.24 %) Finance 2 6 (18.18 %) Pensions 3 2 (6.061 %) Music 3 2 (6.061 %) Music Industry 3 2 (6.061 %) Multimedia 4 1 (3.030 %) Insurance 4 1 (3.030 %) Education 4 1 (3.030 %) Electronics
Miscellaneous 1 4 (12.12 %) CMDB 1 4 (12.12 %) iSeries	Operating Systems 1 15 (45.45 %) Windows 2 7 (21.21 %) Windows Server 2003 3 6 (18.18 %) Windows XP 4 3 (9.091 %) Windows Vista 4 3 (9.091 %) Windows 2000 5 2 (6.061 %) UNIX 6 1 (3.030 %) Linux
Processes & Methodologies 1 4 (12.12 %) Configuration Management 2 1 (3.030 %) Service Delivery 2 1 (3.030 %) Incident Management 2 1 (3.030 %) ERP	Programming Languages 1 3 (9.091 %) SQL
Qualifications 1 5 (15.15 %) MCSE 1 5 (15.15 %) Microsoft Certification 2 2 (6.061 %) MCSA 2 2 (6.061 %) HND 3 1 (3.030 %) NVQ Level 3	System Software 1 10 (30.30 %) Active Directory
Vendors 1 6 (18.18 %) Microsoft 2 4 (12.12 %) Cisco 3 2 (6.061 %) Oracle 4 1 (3.030 %) CheckPoint 4 1 (3.030 %) Remedy