The statistics below represent IT jobs advertised across the East of England region that had Help Desk Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 27 February 2017 with a comparison to same period over 2 years.

3 months to
27 Feb 2017
Same period 2016 Same period 2015
Help Desk Support
England / East of England
Rank 212 234 232
Rank change year-on-year
+22 -2
Permanent jobs requiring a Help Desk Support 46 37 47
As % of all permanent IT jobs located in the East of England 0.75% 0.50% 0.62%
As % of the Job Titles category 0.78% 0.52% 0.64%
Number of salaries quoted 41 37 43
Median salary £22,500 £22,500 £20,000
Median salary % change year-on-year
- +12.50%
90% offered a salary of more than £17,500 £17,500 £17,000
10% offered a salary of more than £25,000 £26,900 £24,800
UK excluding London median salary £22,000 £21,000 £22,000
% change year-on-year
+4.76% -4.54%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
5896 7113 7361
As % of all permanent IT jobs located in the East of England 96.37% 96.38% 97.06%
Number of salaries quoted 4809 5723 5953
Median salary £45,000 £43,000 £42,500
Median salary % change year-on-year
+4.65% +1.17%
90% offered a salary of more than £25,500 £26,250 £25,000
10% offered a salary of more than £65,000 £62,500 £62,500
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

Help Desk Support
Jobs Demand Trend in the East of England

The demand trend of job ads across the East of England region that featured Help Desk Support in the job title.

Help Desk Support Jobs Demand Trend in the East of England

Help Desk Support
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the East of England region.

Help Desk Support Salary Trend in the East of England

Help Desk Support
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing Help Desk Support across the East of England region over the 3 months to 27 February 2017.

Help Desk Support Salary Histogram in the East of England

Help Desk Support
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Support within the East of England region over the 3 months to 27 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +29 32 £23,250 +10.71% 1
Essex +12 9 £19,000 -17.39%
Suffolk +19 3 £25,000 +13.63%
Cambridgeshire +3 1 £15,500 -38.00%
Bedfordshire - 1 £22,500 -
Help Desk Support
England

Help Desk Support Skill Set
Top 30 Related IT Skills in the East of England

For the 6 months to 27 February 2017, Help Desk Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East of England region featuring Help Desk Support in the job title.

1 57 (67.86%) Windows
2 45 (53.57%) Active Directory
3 37 (44.05%) Microsoft
4 36 (42.86%) MS Office
5 33 (39.29%) Windows 7
6 26 (30.95%) MS Excel
7 19 (22.62%) ITIL
8 16 (19.05%) WAN
8 16 (19.05%) TCP/IP
8 16 (19.05%) Windows 10
9 15 (17.86%) Office 365
9 15 (17.86%) Windows Server
10 13 (15.48%) MS Exchange
11 10 (11.90%) Firewall
11 10 (11.90%) SQL
12 9 (10.71%) Citrix
12 9 (10.71%) Problem Management
12 9 (10.71%) Windows Server 2008
13 8 (9.52%) Process Improvement
13 8 (9.52%) Degree
13 8 (9.52%) SharePoint
14 7 (8.33%) Wireless
15 6 (7.14%) Wi-Fi
15 6 (7.14%) HP
15 6 (7.14%) Remote Desktop
15 6 (7.14%) Driving Licence
15 6 (7.14%) Windows 8
16 5 (5.95%) Root Cause Analysis
16 5 (5.95%) Ticket Management
16 5 (5.95%) Data Centre

Help Desk Support Skill Set
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (15.48%) MS Exchange
2 8 (9.52%) SharePoint
3 2 (2.38%) SharePoint 2013
4 1 (1.19%) BizTalk Server
Applications
1 36 (42.86%) MS Office
2 26 (30.95%) MS Excel
3 2 (2.38%) MS PowerPoint
Business Applications
1 3 (3.57%) Dynamics CRM
2 2 (2.38%) Dynamics NAV
3 1 (1.19%) Dynamics AX
Cloud Services
1 15 (17.86%) Office 365
2 3 (3.57%) Cloud Computing
3 2 (2.38%) G Suite
Communications & Networking
1 16 (19.05%) TCP/IP
1 16 (19.05%) WAN
2 10 (11.90%) Firewall
3 7 (8.33%) Wireless
4 6 (7.14%) Remote Desktop
4 6 (7.14%) Wi-Fi
5 4 (4.76%) DHCP
5 4 (4.76%) DNS
5 4 (4.76%) LAN
6 2 (2.38%) Unified Communications
6 2 (2.38%) VoIP
7 1 (1.19%) Broadband
7 1 (1.19%) PBX
Database & Business Intelligence
1 4 (4.76%) SQL Server
2 1 (1.19%) SQL Server 2005
2 1 (1.19%) SQL Server 2008
General
1 4 (4.76%) Telecoms
2 2 (2.38%) Finance
3 1 (1.19%) Back Office
3 1 (1.19%) Electronics
3 1 (1.19%) French Language
3 1 (1.19%) Games
3 1 (1.19%) Legal
3 1 (1.19%) Manufacturing
Libraries, Frameworks & Software Standards
1 1 (1.19%) .NET
1 1 (1.19%) HTML
Miscellaneous
1 6 (7.14%) Driving Licence
2 5 (5.95%) Data Centre
3 4 (4.76%) Analytical Skills
3 4 (4.76%) Fat Client
3 4 (4.76%) Thin Client
4 2 (2.38%) PDA
5 1 (1.19%) Enterprise Software
5 1 (1.19%) iPad
5 1 (1.19%) iPhone
5 1 (1.19%) Replication
5 1 (1.19%) Smartphone
5 1 (1.19%) Video Conferencing
Operating Systems
1 57 (67.86%) Windows
2 33 (39.29%) Windows 7
3 16 (19.05%) Windows 10
4 15 (17.86%) Windows Server
5 9 (10.71%) Windows Server 2008
6 6 (7.14%) Windows 8
7 5 (5.95%) Windows Vista
8 4 (4.76%) Mac OS X
8 4 (4.76%) Windows Server 2003
9 3 (3.57%) Windows Server 2012
10 2 (2.38%) Apple iOS
10 2 (2.38%) Windows XP
11 1 (1.19%) Android
11 1 (1.19%) Linux
11 1 (1.19%) Unix
Processes & Methodologies
1 19 (22.62%) ITIL
2 9 (10.71%) Problem Management
3 8 (9.52%) Process Improvement
4 5 (5.95%) Case Management
4 5 (5.95%) Change Management
4 5 (5.95%) Document Management
4 5 (5.95%) Root Cause Analysis
4 5 (5.95%) Service Delivery
4 5 (5.95%) Ticket Management
5 4 (4.76%) CRM
5 4 (4.76%) Data Entry
6 2 (2.38%) Coaching
6 2 (2.38%) Incident Management
6 2 (2.38%) Kalman Filter
6 2 (2.38%) Mathematics
6 2 (2.38%) Time Management
7 1 (1.19%) Business Analysis
7 1 (1.19%) Performance Management
7 1 (1.19%) Service Management
7 1 (1.19%) Software Testing
Programming Languages
1 10 (11.90%) SQL
2 5 (5.95%) PL/SQL
3 2 (2.38%) C
4 1 (1.19%) C#
4 1 (1.19%) JavaScript
Qualifications
1 8 (9.52%) Degree
2 5 (5.95%) MCP
3 3 (3.57%) MCSA
3 3 (3.57%) MCSE
3 3 (3.57%) Microsoft Certification
3 3 (3.57%) SC Cleared
3 3 (3.57%) Security Cleared
4 1 (1.19%) CCNA
4 1 (1.19%) Cisco Certification
Quality Assurance & Compliance
1 5 (5.95%) SLA
2 1 (1.19%) ISO/IEC 27001
System Software
1 45 (53.57%) Active Directory
2 4 (4.76%) Hyper-V
2 4 (4.76%) Terminal Services
2 4 (4.76%) VMware ESXi
2 4 (4.76%) VMware Infrastructure
2 4 (4.76%) vSphere
Systems Management
1 2 (2.38%) Backup Exec
Vendors
1 37 (44.05%) Microsoft
2 9 (10.71%) Citrix
3 6 (7.14%) HP
4 4 (4.76%) VMware
5 2 (2.38%) Google
5 2 (2.38%) Sage
5 2 (2.38%) Symantec
6 1 (1.19%) Cisco
6 1 (1.19%) Juniper
Welwyn Garden City, Hertfordshire
Omniledger Ltd
Salary: Up to £20,000 per annum Based on Experience
Posted: 5 days ago