The statistics below represent IT jobs advertised across the East of England region that had Help Desk Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 24 August 2016 with a comparison to same period over 2 years.

3 months to
24 Aug 2016
Same period 2015 Same period 2014
Help Desk Support
Rank 216 237 211
Rank change year-on-year
+21 -26
Permanent jobs requiring a Help Desk Support 31 33 63
As % of all permanent IT jobs located in the East of England 0.48% 0.44% 0.81%
As % of the Job Titles category 0.50% 0.46% 0.83%
Number of salaries quoted 26 32 53
Median salary £23,000 £23,250 £21,500
Median salary % change year-on-year
-1.07% +8.13%
90% offered a salary of more than £17,000 £18,100 £16,500
10% offered a salary of more than £25,500 £35,650 £32,000
UK excluding London median salary £22,000 £22,500 £22,500
% change year-on-year
-2.22% -
Help Desk Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
6171 7130 7607
As % of all permanent IT jobs located in the East of England 96.32% 96.14% 97.29%
Number of salaries quoted 5269 6001 6261
Median salary £42,500 £42,500 £41,500
Median salary % change year-on-year
- +2.40%
90% offered a salary of more than £25,000 £25,000 £25,500
10% offered a salary of more than £65,000 £60,000 £60,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Help Desk Support
Jobs Demand Trend in the East of England

The demand trend of job ads across the East of England region that featured Help Desk Support in the job title.

Help Desk Support Jobs Demand Trend in the East of England

Help Desk Support
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the East of England region.

Help Desk Support Salary Trend in the East of England

Help Desk Support
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Support within the East of England region over the 3 months to 24 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +36 21 £23,000 +2.22%
Essex -1 3 £24,000 -11.92%
Cambridgeshire +7 2 £20,250 -14.73%
Suffolk -6 2 £19,250 -19.79%
Norfolk - 2 £16,000 -
Bedfordshire +16 1 £25,000 +8.69% 1
Help Desk Support
England

Help Desk Support Skill Set
Top 30 Related IT Skills in the East of England

For the 6 months to 24 August 2016, Help Desk Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East of England region featuring Help Desk Support in the job title.

1 34 (72.34%) Windows
2 30 (63.83%) MS Office
3 24 (51.06%) Microsoft
4 22 (46.81%) Active Directory
5 17 (36.17%) MS Excel
6 15 (31.91%) WAN
7 11 (23.40%) Citrix
8 9 (19.15%) ITIL
9 8 (17.02%) Degree
10 6 (12.77%) Windows 8
11 5 (10.64%) VMware Infrastructure
11 5 (10.64%) Windows 7
11 5 (10.64%) Linux
11 5 (10.64%) Windows XP
11 5 (10.64%) TCP/IP
11 5 (10.64%) VMware
12 4 (8.51%) Disaster Recovery
12 4 (8.51%) SLA
12 4 (8.51%) ITIL Certification
12 4 (8.51%) Postgraduate
12 4 (8.51%) Windows Server
12 4 (8.51%) Windows Server 2008
12 4 (8.51%) Windows Vista
12 4 (8.51%) MS PowerPoint
12 4 (8.51%) Office 365
13 3 (6.38%) Process Improvement
13 3 (6.38%) Ticket Management
13 3 (6.38%) Case Management
13 3 (6.38%) MCP
13 3 (6.38%) Microsoft Certification

Help Desk Support Skill Set
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (4.26%) MS Exchange
2 1 (2.13%) Blackberry Enterprise Server
2 1 (2.13%) Skype for Business
Applications
1 30 (63.83%) MS Office
2 17 (36.17%) MS Excel
3 4 (8.51%) MS PowerPoint
4 1 (2.13%) MS Project
4 1 (2.13%) MS Visio
Cloud Services
1 4 (8.51%) Office 365
Communications & Networking
1 15 (31.91%) WAN
2 5 (10.64%) TCP/IP
3 2 (4.26%) Internet
4 1 (2.13%) DHCP
4 1 (2.13%) DNS
4 1 (2.13%) Firewall
4 1 (2.13%) LAN
4 1 (2.13%) VPN
General
1 1 (2.13%) Finance
1 1 (2.13%) Retail
Libraries, Frameworks & Software Standards
1 1 (2.13%) HTML
Miscellaneous
1 2 (4.26%) Blackberry
1 2 (4.26%) Data Centre
2 1 (2.13%) Computer Science
2 1 (2.13%) Driving Licence
2 1 (2.13%) Fat Client
2 1 (2.13%) Handset
2 1 (2.13%) iPhone
2 1 (2.13%) Thin Client
Operating Systems
1 34 (72.34%) Windows
2 6 (12.77%) Windows 8
3 5 (10.64%) Linux
3 5 (10.64%) Windows 7
3 5 (10.64%) Windows XP
4 4 (8.51%) Windows Server
4 4 (8.51%) Windows Server 2008
4 4 (8.51%) Windows Vista
5 3 (6.38%) Windows Server 2003
6 1 (2.13%) Android
6 1 (2.13%) Windows 10
6 1 (2.13%) Windows 2000
6 1 (2.13%) Windows Phone
Processes & Methodologies
1 9 (19.15%) ITIL
2 4 (8.51%) Disaster Recovery
3 3 (6.38%) Case Management
3 3 (6.38%) Document Management
3 3 (6.38%) Process Improvement
3 3 (6.38%) Service Delivery
3 3 (6.38%) Service Management
3 3 (6.38%) Ticket Management
4 2 (4.26%) ITSM
5 1 (2.13%) Asset Management
5 1 (2.13%) Change Management
5 1 (2.13%) IT Asset Management
5 1 (2.13%) ITIL V3
5 1 (2.13%) Mobile Device Management
5 1 (2.13%) Problem Management
5 1 (2.13%) Root Cause Analysis
5 1 (2.13%) Virtual Environments
5 1 (2.13%) Web Design
Programming Languages
1 2 (4.26%) SQL
2 1 (2.13%) PL/SQL
Qualifications
1 8 (17.02%) Degree
2 4 (8.51%) ITIL Certification
2 4 (8.51%) Postgraduate
3 3 (6.38%) MCP
3 3 (6.38%) Microsoft Certification
Quality Assurance & Compliance
1 4 (8.51%) SLA
System Software
1 22 (46.81%) Active Directory
2 5 (10.64%) VMware Infrastructure
3 1 (2.13%) Hyper-V
3 1 (2.13%) Terminal Services
3 1 (2.13%) VMware ESXi
3 1 (2.13%) vSphere
Vendors
1 24 (51.06%) Microsoft
2 11 (23.40%) Citrix
3 5 (10.64%) VMware
4 1 (2.13%) Cognizant
4 1 (2.13%) Mitel
4 1 (2.13%) Red Box
Bedfordshire
greywood
Salary: £17000 - £23000 per annum + Benefits
Posted: 28 days ago