The table below looks at the statistics for Incident Management skills in IT jobs advertised for the Canary Wharf region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 18 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
18 Sep 2014
Same period 2013 Same period 2012
Incident Management
Rank 22 39 58
Rank change year-on-year
+17 +19
Permanent jobs citing Incident Management 4 1 1
As % of all permanent IT jobs located in Canary Wharf 3.25% 0.42% 0.25%
As % of the Processes & Methodologies category 3.60% 0.53% 0.27%
Number of salaries quoted 4 1 1
Average salary £70,000 £60,000 £60,000
Average salary % change year-on-year
+16.66% -
UK excluding London average salary £40,000 £36,500 £37,500
% change year-on-year
+9.58% -2.66%
Incident Management
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Canary Wharf region.

Processes & Methodologies Category
Canary Wharf
Permanent IT job ads with a match in the
Processes & Methodologies category
111 190 371
As % of all permanent IT jobs located in Canary Wharf 90.24% 80.51% 91.38%
Number of salaries quoted 96 177 313
Average salary £65,000 £80,000 £72,500
Average salary % change year-on-year
-18.75% +10.34%
90% offered a salary of more than £50,000 £50,000 £47,500
10% offered a salary of more than £100,000 £100,000 £110,000
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Incident Management
Jobs Demand Trend in Canary Wharf

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the Canary Wharf region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in Canary Wharf

Incident Management
Salary Trend in Canary Wharf

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the Canary Wharf region.

Incident Management Salary Trend in Canary Wharf

Incident Management
Top 30 Related IT Skills in Canary Wharf

For the 6 months to 18 September 2014, IT jobs across the Canary Wharf region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 8 (88.89%) ITIL
2 6 (66.67%) SQL Server
3 5 (55.56%) Service Delivery
4 4 (44.44%) Finance
4 4 (44.44%) Salesforce.com
4 4 (44.44%) PRINCE2
4 4 (44.44%) CRM
4 4 (44.44%) Visualforce
4 4 (44.44%) Apex Code
5 3 (33.33%) Windows 7
5 3 (33.33%) Degree
5 3 (33.33%) Problem Management
5 3 (33.33%) SolarWinds
5 3 (33.33%) Windows
5 3 (33.33%) Change Management
6 2 (22.22%) ITSM
6 2 (22.22%) PostgreSQL
6 2 (22.22%) Windows Server 2003
6 2 (22.22%) Nagios
6 2 (22.22%) FTP
6 2 (22.22%) Red Hat
6 2 (22.22%) Solaris
6 2 (22.22%) Linux
6 2 (22.22%) Informix
6 2 (22.22%) MS Excel
6 2 (22.22%) Sybase
6 2 (22.22%) SQL
6 2 (22.22%) MySQL
6 2 (22.22%) Microsoft
6 2 (22.22%) Android

Incident Management
Top Related IT Skills in Canary Wharf by Category

For the 6 months to 18 September 2014, IT jobs across the Canary Wharf region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (11.11%) Exchange Server 2010
1 1 (11.11%) Exchange Server 2003
1 1 (11.11%) MS Exchange
Applications
1 2 (22.22%) MS Excel
2 1 (11.11%) MS Visio
2 1 (11.11%) MS Office
Cloud Services
1 1 (11.11%) Office 365
Communications & Networking
1 2 (22.22%) FTP
2 1 (11.11%) Cisco ASA
2 1 (11.11%) LAN
2 1 (11.11%) WAN
2 1 (11.11%) DHCP
2 1 (11.11%) DNS
Database & Business Intelligence
1 6 (66.67%) SQL Server
2 2 (22.22%) PostgreSQL
2 2 (22.22%) Informix
2 2 (22.22%) MySQL
General
1 4 (44.44%) Finance
Job Titles
1 2 (22.22%) Support Engineer
1 2 (22.22%) 2nd Line Support
1 2 (22.22%) Team Leader
1 2 (22.22%) Service Desk Engineer
2 1 (11.11%) Technical Team Leader
2 1 (11.11%) Support Team Leader
2 1 (11.11%) Delivery Manager
2 1 (11.11%) Service Desk Team Leader
2 1 (11.11%) Network Engineer
2 1 (11.11%) Services Delivery Manager
2 1 (11.11%) Service Manager
Libraries, Frameworks & Software Standards
1 4 (44.44%) Visualforce
Operating Systems
1 3 (33.33%) Windows 7
1 3 (33.33%) Windows
2 2 (22.22%) Windows Server 2003
2 2 (22.22%) Solaris
2 2 (22.22%) Linux
2 2 (22.22%) Android
2 2 (22.22%) Windows Server 2008
2 2 (22.22%) Apple iOS
Processes & Methodologies
1 8 (88.89%) ITIL
2 5 (55.56%) Service Delivery
3 4 (44.44%) PRINCE2
3 4 (44.44%) CRM
4 3 (33.33%) Problem Management
4 3 (33.33%) Change Management
5 2 (22.22%) ITSM
6 1 (11.11%) Continuous Improvement
6 1 (11.11%) Network Monitoring
6 1 (11.11%) Agile Software Development
6 1 (11.11%) People Management
6 1 (11.11%) Project Management
6 1 (11.11%) Scrum
6 1 (11.11%) Business Continuity
6 1 (11.11%) Information Security
6 1 (11.11%) Service Management
Programming Languages
1 4 (44.44%) Apex Code
2 2 (22.22%) SQL
Qualifications
1 3 (33.33%) Degree
2 1 (11.11%) CCNP
2 1 (11.11%) CCNA
2 1 (11.11%) Cisco Certification
2 1 (11.11%) ITIL Certification
System Software
1 1 (11.11%) Active Directory
Systems Management
1 2 (22.22%) Nagios
1 2 (22.22%) Opsview
Vendors
1 4 (44.44%) Salesforce.com
2 3 (33.33%) SolarWinds
3 2 (22.22%) Red Hat
3 2 (22.22%) Sybase
3 2 (22.22%) Microsoft
4 1 (11.11%) F5
4 1 (11.11%) ArcSight
4 1 (11.11%) Riverbed
4 1 (11.11%) CheckPoint
4 1 (11.11%) Cisco
4 1 (11.11%) Remedy