The statistics below represent IT jobs advertised across the Cardiff region that had 3rd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 28 June 2016 with a comparison to same period over 2 years.

3 months to
28 Jun 2016
Same period 2015 Same period 2014
Third Line Support
Rank 64 68 71
Rank change year-on-year
+4 +3
Permanent jobs requiring a 3rd Line Support 8 7 4
As % of all permanent IT jobs located in Cardiff 1.14% 0.93% 0.59%
As % of the Job Titles category 1.16% 0.96% 0.61%
Number of salaries quoted 8 6 4
Median salary £27,500 £39,000 £32,500
Median salary % change year-on-year
-29.48% +20.00%
UK excluding London median salary £34,143 £36,000 £34,500
% change year-on-year
-5.15% +4.34%
3rd Line Support
South Wales

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cardiff region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cardiff
Permanent IT job ads with a match in the
Job Titles category
688 728 660
As % of all permanent IT jobs located in Cardiff 98.29% 96.81% 97.35%
Number of salaries quoted 600 589 560
Median salary £35,000 £37,500 £34,000
Median salary % change year-on-year
-6.66% +10.29%
90% offered a salary of more than £25,000 £26,500 £25,000
10% offered a salary of more than £50,000 £52,500 £52,500
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

3rd Line Support
Jobs Demand Trend in Cardiff

The demand trend of job ads across the Cardiff region that featured 3rd Line Support in the job title.

3rd Line Support Jobs Demand Trend in Cardiff

3rd Line Support
Salary Trend in Cardiff

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Cardiff region.

3rd Line Support Salary Trend in Cardiff

3rd Line Support Skill Set
Top 30 Related IT Skills in Cardiff

For the 6 months to 28 June 2016, 3rd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Cardiff region featuring 3rd Line Support in the job title.

1 9 (100.00%) Windows
2 8 (88.89%) MS Exchange
2 8 (88.89%) SLA
2 8 (88.89%) Microsoft
2 8 (88.89%) VMware
2 8 (88.89%) Windows Server 2012
3 7 (77.78%) Exchange Server 2010
3 7 (77.78%) Exchange Server 2007
3 7 (77.78%) Firewall
4 6 (66.67%) Windows Server 2003
4 6 (66.67%) Office 365
5 5 (55.56%) Mentoring
6 4 (44.44%) ITIL
6 4 (44.44%) Cisco Certification
6 4 (44.44%) Microsoft Certification
6 4 (44.44%) ITIL Certification
6 4 (44.44%) CCNP
6 4 (44.44%) MCSE
7 2 (22.22%) VoIP
7 2 (22.22%) Windows Server 2008
7 2 (22.22%) VMware Infrastructure
7 2 (22.22%) Data Centre
7 2 (22.22%) Windows Server
8 1 (11.11%) Ticket Management
8 1 (11.11%) Failover Clustering
8 1 (11.11%) Microsoft Clustering
8 1 (11.11%) NETGEAR
8 1 (11.11%) Hyper-V
8 1 (11.11%) NAS
8 1 (11.11%) Veeam

3rd Line Support Skill Set
Top Related IT Skills in Cardiff by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (88.89%) MS Exchange
2 7 (77.78%) Exchange Server 2007
2 7 (77.78%) Exchange Server 2010
3 1 (11.11%) Exchange Server 2003
3 1 (11.11%) Exchange Server 2013
Applications
1 1 (11.11%) MS Excel
Cloud Services
1 6 (66.67%) Office 365
Communications & Networking
1 7 (77.78%) Firewall
2 2 (22.22%) VoIP
3 1 (11.11%) LAN
3 1 (11.11%) NAS
3 1 (11.11%) SAN
3 1 (11.11%) TCP/IP
3 1 (11.11%) VLAN
3 1 (11.11%) VPN
3 1 (11.11%) WAN
Miscellaneous
1 2 (22.22%) Data Centre
2 1 (11.11%) Analytical Skills
2 1 (11.11%) Clustering
Operating Systems
1 9 (100.00%) Windows
2 8 (88.89%) Windows Server 2012
3 6 (66.67%) Windows Server 2003
4 2 (22.22%) Windows Server
4 2 (22.22%) Windows Server 2008
5 1 (11.11%) Linux
5 1 (11.11%) Windows 7
5 1 (11.11%) Windows 8
Processes & Methodologies
1 5 (55.56%) Mentoring
2 4 (44.44%) ITIL
3 1 (11.11%) Document Management
3 1 (11.11%) Knowledge Management
3 1 (11.11%) Ticket Management
Qualifications
1 4 (44.44%) CCNP
1 4 (44.44%) Cisco Certification
1 4 (44.44%) ITIL Certification
1 4 (44.44%) MCSE
1 4 (44.44%) Microsoft Certification
Quality Assurance & Compliance
1 8 (88.89%) SLA
System Software
1 2 (22.22%) VMware Infrastructure
2 1 (11.11%) Active Directory
2 1 (11.11%) Hyper-V
2 1 (11.11%) vCloud
Systems Management
1 1 (11.11%) Failover Clustering
1 1 (11.11%) Microsoft Clustering
1 1 (11.11%) NetBackup
Vendors
1 8 (88.89%) Microsoft
1 8 (88.89%) VMware
2 1 (11.11%) 3PAR
2 1 (11.11%) Brocade
2 1 (11.11%) Cisco
2 1 (11.11%) HP
2 1 (11.11%) NetApp
2 1 (11.11%) NETGEAR
2 1 (11.11%) Symantec
2 1 (11.11%) Veeam