The first table below looks at the demand for the 3rd Line Support role in IT jobs advertised for the Cardiff region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 17 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Cardiff region.

Location
3 months to
17 Apr 2014
Same period 2013 Same period 2012
Third Line Support
Rank 67 60 41
Rank change year-on-year
-7 -19
Permanent jobs requiring a 3rd Line Support 1 8 8
As % of all permanent IT jobs located in Cardiff 0.17% 1.35% 1.85%
As % of the Job Titles category 0.18% 1.37% 1.88%
Number of salaries quoted 1 8 8
Average salary £34,000 £33,000 £32,750
Average salary % change year-on-year
+3.03% +0.76%
UK excluding London average salary £34,000 £32,500 £34,500
% change year-on-year
+4.61% -5.79%
Job Titles Category
Cardiff
Permanent IT job ads with a match in the
Job Titles category
571 585 425
As % of all permanent IT jobs located in Cardiff 97.61% 98.82% 98.15%
Number of salaries quoted 467 534 395
Average salary £35,000 £35,000 £33,000
Average salary % change year-on-year
- +6.06%
90% offered a salary of more than £25,500 £25,500 £23,500
10% offered a salary of more than £52,500 £47,500 £46,000
UK excluding London average salary £40,000 £38,500 £38,000
% change year-on-year
+3.89% +1.31%
3rd Line Support
South Wales

3rd Line Support
Jobs Demand Trend in Cardiff

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the Cardiff region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in Cardiff

3rd Line Support
Salary Trend in Cardiff

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Cardiff region.

3rd Line Support Salary Trend in Cardiff

3rd Line Support
Top 30 Related IT Skills in Cardiff

For the 6 months to 17 April 2014, IT jobs across the Cardiff region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 3 (100.00%) Windows
1 3 (100.00%) MCSE
1 3 (100.00%) MS Exchange
1 3 (100.00%) CCNA
1 3 (100.00%) Cisco Certification
1 3 (100.00%) Microsoft Certification
1 3 (100.00%) VMware
1 3 (100.00%) Windows Server 2003
1 3 (100.00%) Windows Server 2012
2 2 (66.67%) Firewall
2 2 (66.67%) Exchange Server 2013
2 2 (66.67%) Windows 7
2 2 (66.67%) Exchange Server 2003
2 2 (66.67%) iSCSI
2 2 (66.67%) SAN
2 2 (66.67%) VoIP
2 2 (66.67%) DHCP
2 2 (66.67%) FTP
2 2 (66.67%) SNMP
2 2 (66.67%) TCP/IP
2 2 (66.67%) VPN
2 2 (66.67%) DNS
2 2 (66.67%) Cisco
2 2 (66.67%) IBM
2 2 (66.67%) MCSA
2 2 (66.67%) SQL Server
2 2 (66.67%) ITIL
2 2 (66.67%) Windows XP
3 1 (33.33%) SQL
3 1 (33.33%) SharePoint

3rd Line Support
Top Related IT Skills in Cardiff by Category

For the 6 months to 17 April 2014, IT jobs across the Cardiff region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (100.00%) MS Exchange
2 2 (66.67%) Exchange Server 2003
2 2 (66.67%) Exchange Server 2013
3 1 (33.33%) SharePoint
3 1 (33.33%) Exchange Server 2010
3 1 (33.33%) SharePoint 2013
Communications & Networking
1 2 (66.67%) VoIP
1 2 (66.67%) DHCP
1 2 (66.67%) FTP
1 2 (66.67%) SNMP
1 2 (66.67%) TCP/IP
1 2 (66.67%) VPN
1 2 (66.67%) DNS
1 2 (66.67%) SAN
1 2 (66.67%) Firewall
1 2 (66.67%) iSCSI
Database & Business Intelligence
1 2 (66.67%) SQL Server
Operating Systems
1 3 (100.00%) Windows
1 3 (100.00%) Windows Server 2003
1 3 (100.00%) Windows Server 2012
2 2 (66.67%) Windows 7
2 2 (66.67%) Windows XP
3 1 (33.33%) Windows Server 2008
Processes & Methodologies
1 2 (66.67%) ITIL
Programming Languages
1 1 (33.33%) SQL
Qualifications
1 3 (100.00%) MCSE
1 3 (100.00%) CCNA
1 3 (100.00%) Cisco Certification
1 3 (100.00%) Microsoft Certification
2 2 (66.67%) MCSA
System Software
1 1 (33.33%) VMware Infrastructure
1 1 (33.33%) Hyper-V
Vendors
1 3 (100.00%) VMware
2 2 (66.67%) Cisco
2 2 (66.67%) IBM
3 1 (33.33%) Microsoft