The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the Cardiff region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 3 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Aug 2015
Same period 2014 Same period 2013
Third Line Support
Rank 70 66 58
Rank change year-on-year
-4 -8
Permanent jobs requiring a 3rd Line Support 10 5 3
As % of all permanent IT jobs located in Cardiff 1.20% 0.74% 0.55%
As % of the Job Titles category 1.24% 0.77% 0.57%
Number of salaries quoted 10 5 2
Average salary £33,750 £35,000 £30,500
Average salary % change year-on-year
-3.57% +14.75%
90% offered a salary of more than £26,500 £26,500 £30,100
10% offered a salary of more than £39,000 £36,500 £30,900
UK excluding London average salary £35,000 £34,350 £32,500
% change year-on-year
+1.89% +5.69%
3rd Line Support
South Wales

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Cardiff region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Cardiff
Permanent IT job ads with a match in the
Job Titles category
807 646 527
As % of all permanent IT jobs located in Cardiff 97.00% 95.70% 95.99%
Number of salaries quoted 666 570 423
Average salary £35,000 £32,500 £35,000
Average salary % change year-on-year
+7.69% -7.14%
90% offered a salary of more than £25,000 £23,928 £24,000
10% offered a salary of more than £50,000 £52,500 £50,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

3rd Line Support
Jobs Demand Trend in Cardiff

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the Cardiff region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in Cardiff

3rd Line Support
Salary Trend in Cardiff

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Cardiff region.

3rd Line Support Salary Trend in Cardiff

3rd Line Support
Top 30 Related IT Skills in Cardiff

For the 6 months to 3 August 2015, IT jobs across the Cardiff region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 16 (94.12%) VMware
2 15 (88.24%) Windows
3 14 (82.35%) Microsoft
4 13 (76.47%) Windows Server 2003
5 11 (64.71%) Finance
6 9 (52.94%) Windows Server 2012
6 9 (52.94%) Linux
6 9 (52.94%) DNS
7 8 (47.06%) DHCP
7 8 (47.06%) SQL Server
7 8 (47.06%) Active Directory
8 7 (41.18%) IBM
8 7 (41.18%) AS400
8 7 (41.18%) OS/400
8 7 (41.18%) HTTP
8 7 (41.18%) WebSphere
8 7 (41.18%) VCP5
8 7 (41.18%) VMware Certified Professional (VCP)
8 7 (41.18%) IBM HTTP Server
9 6 (35.29%) VMware Infrastructure
9 6 (35.29%) Windows Server 2008
10 4 (23.53%) Advertising
10 4 (23.53%) SLA
11 3 (17.65%) Firewall
11 3 (17.65%) IIS
11 3 (17.65%) LAN
11 3 (17.65%) WAN
12 2 (11.76%) SharePoint
12 2 (11.76%) MS Exchange
12 2 (11.76%) TCP/IP

3rd Line Support
Top Related IT Skills in Cardiff by Category

For the 6 months to 3 August 2015, IT jobs across the Cardiff region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (41.18%) WebSphere
1 7 (41.18%) IBM HTTP Server
2 3 (17.65%) IIS
3 2 (11.76%) SharePoint
3 2 (11.76%) MS Exchange
3 2 (11.76%) Blackberry Enterprise Server
3 2 (11.76%) Exchange Server 2007
3 2 (11.76%) Exchange Server 2010
3 2 (11.76%) Exchange Server 2013
3 2 (11.76%) Exchange Server 2003
Communications & Networking
1 9 (52.94%) DNS
2 8 (47.06%) DHCP
3 7 (41.18%) HTTP
4 3 (17.65%) LAN
4 3 (17.65%) WAN
4 3 (17.65%) Firewall
5 2 (11.76%) Wi-Fi
5 2 (11.76%) Ethernet
5 2 (11.76%) TCP/IP
5 2 (11.76%) SAN
5 2 (11.76%) MPLS
Database & Business Intelligence
1 8 (47.06%) SQL Server
General
1 11 (64.71%) Finance
2 4 (23.53%) Advertising
Miscellaneous
1 7 (41.18%) AS400
Operating Systems
1 15 (88.24%) Windows
2 13 (76.47%) Windows Server 2003
3 9 (52.94%) Linux
3 9 (52.94%) Windows Server 2012
4 7 (41.18%) OS/400
5 6 (35.29%) Windows Server 2008
Processes & Methodologies
1 2 (11.76%) Performance Engineering
2 1 (5.88%) Coaching
2 1 (5.88%) ITIL
Programming Languages
1 1 (5.88%) SQL
Qualifications
1 7 (41.18%) VMware Certified Professional (VCP)
1 7 (41.18%) VCP5
Quality Assurance & Compliance
1 4 (23.53%) SLA
System Software
1 8 (47.06%) Active Directory
2 6 (35.29%) VMware Infrastructure
3 2 (11.76%) XenApp
3 2 (11.76%) XenDesktop
4 1 (5.88%) vSphere
4 1 (5.88%) VMware ESXi
Systems Management
1 1 (5.88%) SCCM
1 1 (5.88%) SCOM
Vendors
1 16 (94.12%) VMware
2 14 (82.35%) Microsoft
3 7 (41.18%) IBM
4 2 (11.76%) Citrix
4 2 (11.76%) SolarWinds
5 1 (5.88%) Cisco