Help Desk Support Jobs in Cardiff

Help Desk Support
South Wales > Cardiff

The median Help Desk Support salary in Cardiff is £21,500 per year according to job vacancies posted during the 6 months to 4 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
4 May 2024
Same period 2023 Same period 2022
Rank 60 - -
Rank change year-on-year - - -
Permanent jobs requiring a Help Desk Support 3 0 0
As % of all permanent jobs advertised in Cardiff 0.45% - -
As % of the Job Titles category 0.48% - -
Number of salaries quoted 3 0 0
10th Percentile - - -
25th Percentile £21,250 - -
Median annual salary (50th Percentile) £21,500 - -
75th Percentile £21,750 - -
90th Percentile - - -
South Wales median annual salary £21,500 - -

All Permanent IT Job Vacancies
Cardiff

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Cardiff. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Cardiff with a recognized job title 619 524 833
% of permanent jobs with a recognized job title 93.65% 91.13% 96.41%
Number of salaries quoted 538 400 622
10th Percentile £27,157 £31,200 £34,000
25th Percentile £36,750 £39,813 £39,813
Median annual salary (50th Percentile) £50,000 £50,619 £52,500
Median % change year-on-year -1.22% -3.58% +16.67%
75th Percentile £65,575 £67,070 £65,000
90th Percentile £76,625 £76,375 £77,500
South Wales median annual salary £45,000 £45,476 £50,000
% change year-on-year -1.05% -9.05% +11.11%

Help Desk Support
Job Vacancy Trend in Cardiff

Job postings that featured Help Desk Support in the job title as a proportion of all IT jobs advertised in Cardiff.

Job vacancy trend for Help Desk Support in Cardiff

Help Desk Support
Salary Trend in Cardiff

3-month moving average salary quoted in jobs citing Help Desk Support in Cardiff.

Salary trend for Help Desk Support in Cardiff

Help Desk Support Skill Set
Top 9 Co-occurring Skills and Capabilities in Cardiff

For the 6 months to 4 May 2024, Help Desk Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Cardiff region featuring Help Desk Support in the job title.

1 3 (100.00%) Microsoft Office
1 3 (100.00%) Windows
1 3 (100.00%) VoIP
1 3 (100.00%) TCP/IP
1 3 (100.00%) Microsoft
1 3 (100.00%) Process Improvement
1 3 (100.00%) Windows 10
1 3 (100.00%) Remote Desktop
1 3 (100.00%) Customer Service

Help Desk Support Skill Set
Co-occurring Skills and Capabilities in Cardiff by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 3 (100.00%) Microsoft Office
Communications & Networking
1 3 (100.00%) Remote Desktop
1 3 (100.00%) TCP/IP
1 3 (100.00%) VoIP
Operating Systems
1 3 (100.00%) Windows
1 3 (100.00%) Windows 10
Processes & Methodologies
1 3 (100.00%) Customer Service
1 3 (100.00%) Process Improvement
Vendors
1 3 (100.00%) Microsoft